ghd hair
Manchester, Lancashire
Store / Location: Selfridges Trafford Centre Reports to: Regional Manager Benefits: 50% off products, private medical, ongoing training WHO ARE WE? Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK's number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand! Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons. Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day! ABOUT THIS ROLE Are you passionate about beauty and driven by results? We're looking for a commercially astute Beauty Advisor to join our team. Someone who brings energy, creativity, and a customer-first mindset to every interaction. You'll be the face of our brand, delivering exceptional service, building lasting relationships, and driving sales through engaging experiences. If you're motivated by KPIs, love building a client base, and know how to turn conversations into conversions, this is the role for you. Please note this position is working 16 hours per week. JOB ROLE AND RESPONSIBILITIES Driving Retail Performance: Hit and exceed individual and counter sales goals and KPIs Greet and assist customers with enthusiasm, creating a personalised and welcoming experience Build authentic relationships in-store a to foster loyalty and repeat business Promote upcoming events, offers, and brand activations Promote events, offers, and brand activations Create buzz through engaging in-store experiences Cross-sell and up-sell across the product range Organise and participate in promotional activities Offer expert tips and techniques to meet individual beauty needs Create your own in-store events to generate excitement and drive traffic Elevating the Customer Experience: Deliver tailored consultations and product demonstrations Immerse customers in the brand's heritage and product stories Offer expert tips and techniques to meet individual beauty needs Create buzz through innovative, self-led in-store events Inspire customers to build beauty routines that reflect their unique style REQUIRMENTS Minimum 1 year in sales, business development, or retail Proven track record of hitting commercial targets Entrepreneurial mindset with a drive to grow Excellent communication, negotiation, and relationship-building skills. Creative thinker with fresh ideas and a flair for spotting opportunities Comfortable with data analysis and reportingPassion for beauty, spa, or wellness (experience of working in these industries is preferred but not essential) Must be able to work weekends WHAT WE OFFER Competitive base salary & uncapped commission Private Medical Ongoing training and development A vibrant, trend-led team culture VALUES We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values. Collaborative - We work together to create the extraordinary Creative - We foster creativity & excellence to create value for our brands and business. Courageous - We are agile, entrepreneurial & we own our future Connected - We stay connected and ensure we are always consumer first Committed - We are responsible for our impact on others & the planet We're a young company that's achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion. We pride ourselves on remaining true to our founding ethos - the spirit of transformation - and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.
Store / Location: Selfridges Trafford Centre Reports to: Regional Manager Benefits: 50% off products, private medical, ongoing training WHO ARE WE? Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK's number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand! Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons. Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day! ABOUT THIS ROLE Are you passionate about beauty and driven by results? We're looking for a commercially astute Beauty Advisor to join our team. Someone who brings energy, creativity, and a customer-first mindset to every interaction. You'll be the face of our brand, delivering exceptional service, building lasting relationships, and driving sales through engaging experiences. If you're motivated by KPIs, love building a client base, and know how to turn conversations into conversions, this is the role for you. Please note this position is working 16 hours per week. JOB ROLE AND RESPONSIBILITIES Driving Retail Performance: Hit and exceed individual and counter sales goals and KPIs Greet and assist customers with enthusiasm, creating a personalised and welcoming experience Build authentic relationships in-store a to foster loyalty and repeat business Promote upcoming events, offers, and brand activations Promote events, offers, and brand activations Create buzz through engaging in-store experiences Cross-sell and up-sell across the product range Organise and participate in promotional activities Offer expert tips and techniques to meet individual beauty needs Create your own in-store events to generate excitement and drive traffic Elevating the Customer Experience: Deliver tailored consultations and product demonstrations Immerse customers in the brand's heritage and product stories Offer expert tips and techniques to meet individual beauty needs Create buzz through innovative, self-led in-store events Inspire customers to build beauty routines that reflect their unique style REQUIRMENTS Minimum 1 year in sales, business development, or retail Proven track record of hitting commercial targets Entrepreneurial mindset with a drive to grow Excellent communication, negotiation, and relationship-building skills. Creative thinker with fresh ideas and a flair for spotting opportunities Comfortable with data analysis and reportingPassion for beauty, spa, or wellness (experience of working in these industries is preferred but not essential) Must be able to work weekends WHAT WE OFFER Competitive base salary & uncapped commission Private Medical Ongoing training and development A vibrant, trend-led team culture VALUES We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values. Collaborative - We work together to create the extraordinary Creative - We foster creativity & excellence to create value for our brands and business. Courageous - We are agile, entrepreneurial & we own our future Connected - We stay connected and ensure we are always consumer first Committed - We are responsible for our impact on others & the planet We're a young company that's achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion. We pride ourselves on remaining true to our founding ethos - the spirit of transformation - and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.
ghd hair
Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK's number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand! Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. ghd tools deliver "safer for hair" heat styling that have become an essential part of the daily lives of professional hair stylists and consumers globally. Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day! ABOUT THIS ROLE This role owns the end-to-end eCommerce P&L, strategy and performance across EMEA & APAC, defining how ghd wins across digital channels including DTC, Amazon and key pure play partners. Operating at the intersection of Marketing and Commercial, the Senior Director eCommerce ensures a seamless connection between brand demand generation, customer experience and online conversion, delivering profitable, scalable growth across all online channels. With a particular focus on Amazon as a core strategic growth engine, this role leads EU4 Joint Business Planning and negotiations, defines the regional Amazon strategy, and builds a strong, aligned partnership with Amazon at a European level. This is a critical leadership role within the region, accountable for building best-in class eCommerce capabilities, defining the operating model across markets, and delivering consistent, high-performance execution at scale. JOB ROLE AND RESPONSIBILITIES Own full eCommerce P&L across EMEA & APAC, including revenue, margin and profitability across DTC, Amazon and SEP channels Define and deliver the regional eCommerce growth strategy, aligned to overall business priorities Set and drive ambitious performance targets across all online channels and markets Lead forecasting, performance tracking and delivery against financial commitments Amazon Leadership (Strategic Priority) Define and deliver Amazon as a core strategic growth engine across the region Lead EU4 Joint Business Planning (JBP) and negotiation strategy, including commercial terms, investment frameworks and growth commitments Own the Amazon P&L, including sell-in, sell-out, marketing investment and profitability Build and manage senior relationships with Amazon European leadership teams Drive alignment across markets to ensure a consistent and optimised Amazon operating model Lead key commercial moments (Prime, Peak, launches) with clear investment and execution strategies Define the channel role and strategy across DTC, Amazon and pure play partners Drive growth across strategic partners (e.g. Zalando, Notino) through clear commercial frameworks and operating models Partner with Commercial teams to ensure alignment on account strategy and distribution priorities Identify and scale pan regional opportunities across online partners Consumer Experience & Conversion Excellence Own the end to end digital consumer funnel: traffic, conversion, AOV and retention Partner with Marketing to ensure media and brand investment translates into online performance Drive best in class digital experience and content execution across all platforms Champion a data led approach to optimisation, including CRO, trading and campaign performance Market Leadership & Performance Governance Lead and hold markets accountable for eCommerce performance delivery Define clear KPIs, scorecards and performance frameworks across all channels Establish strong governance through regular performance reviews and action planning Identify risks and opportunities, ensuring rapid response and course correction Capability & Operating Model Define and implement the eCommerce operating model across EMEA & APAC Build and scale best in class eCommerce and Amazon capabilities across markets Establish clear minimum standards of execution across all countries Identify capability gaps and lead talent, structure and capability development plans Create a strong regional eCommerce community, driving alignment, sharing and continuous improvement Cross-functional Leadership Act as the key eCommerce leader partnering with Marketing, Commercial, Supply Chain and Global teams Ensure alignment between brand strategy, commercial priorities and digital execution Represent eCommerce agenda in regional leadership forums, including CEO / ManCom discussions REQUIREMENTS Extensive experience in senior eCommerce leadership roles, with multi-country responsibility Proven track record of delivering high growth eCommerce P&L performance Deep expertise in Amazon across EMEA, including negotiations and Joint Business Planning Strong commercial acumen with ability to translate data into clear strategic decisions Experience operating across DTC and marketplace ecosystems Proven ability to lead and develop high performing, cross functional teams Experience in beauty, consumer goods or premium durable categories preferred VALUES We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values. Collaborative - We work together to create the extraordinary Creative - We foster creativity & excellence to create value for our brands and business Courageous - We are agile, entrepreneurial & we own our future Connected - We stay connected and ensure we are always consumer first Committed - We are responsible for our impact on others & the planet Notice to Employment businesses/ Agencies. ghd does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. ghd shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. We're a young company that's achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion. We pride ourselves on remaining true to our founding ethos - the spirit of transformation - and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.
Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK's number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand! Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. ghd tools deliver "safer for hair" heat styling that have become an essential part of the daily lives of professional hair stylists and consumers globally. Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day! ABOUT THIS ROLE This role owns the end-to-end eCommerce P&L, strategy and performance across EMEA & APAC, defining how ghd wins across digital channels including DTC, Amazon and key pure play partners. Operating at the intersection of Marketing and Commercial, the Senior Director eCommerce ensures a seamless connection between brand demand generation, customer experience and online conversion, delivering profitable, scalable growth across all online channels. With a particular focus on Amazon as a core strategic growth engine, this role leads EU4 Joint Business Planning and negotiations, defines the regional Amazon strategy, and builds a strong, aligned partnership with Amazon at a European level. This is a critical leadership role within the region, accountable for building best-in class eCommerce capabilities, defining the operating model across markets, and delivering consistent, high-performance execution at scale. JOB ROLE AND RESPONSIBILITIES Own full eCommerce P&L across EMEA & APAC, including revenue, margin and profitability across DTC, Amazon and SEP channels Define and deliver the regional eCommerce growth strategy, aligned to overall business priorities Set and drive ambitious performance targets across all online channels and markets Lead forecasting, performance tracking and delivery against financial commitments Amazon Leadership (Strategic Priority) Define and deliver Amazon as a core strategic growth engine across the region Lead EU4 Joint Business Planning (JBP) and negotiation strategy, including commercial terms, investment frameworks and growth commitments Own the Amazon P&L, including sell-in, sell-out, marketing investment and profitability Build and manage senior relationships with Amazon European leadership teams Drive alignment across markets to ensure a consistent and optimised Amazon operating model Lead key commercial moments (Prime, Peak, launches) with clear investment and execution strategies Define the channel role and strategy across DTC, Amazon and pure play partners Drive growth across strategic partners (e.g. Zalando, Notino) through clear commercial frameworks and operating models Partner with Commercial teams to ensure alignment on account strategy and distribution priorities Identify and scale pan regional opportunities across online partners Consumer Experience & Conversion Excellence Own the end to end digital consumer funnel: traffic, conversion, AOV and retention Partner with Marketing to ensure media and brand investment translates into online performance Drive best in class digital experience and content execution across all platforms Champion a data led approach to optimisation, including CRO, trading and campaign performance Market Leadership & Performance Governance Lead and hold markets accountable for eCommerce performance delivery Define clear KPIs, scorecards and performance frameworks across all channels Establish strong governance through regular performance reviews and action planning Identify risks and opportunities, ensuring rapid response and course correction Capability & Operating Model Define and implement the eCommerce operating model across EMEA & APAC Build and scale best in class eCommerce and Amazon capabilities across markets Establish clear minimum standards of execution across all countries Identify capability gaps and lead talent, structure and capability development plans Create a strong regional eCommerce community, driving alignment, sharing and continuous improvement Cross-functional Leadership Act as the key eCommerce leader partnering with Marketing, Commercial, Supply Chain and Global teams Ensure alignment between brand strategy, commercial priorities and digital execution Represent eCommerce agenda in regional leadership forums, including CEO / ManCom discussions REQUIREMENTS Extensive experience in senior eCommerce leadership roles, with multi-country responsibility Proven track record of delivering high growth eCommerce P&L performance Deep expertise in Amazon across EMEA, including negotiations and Joint Business Planning Strong commercial acumen with ability to translate data into clear strategic decisions Experience operating across DTC and marketplace ecosystems Proven ability to lead and develop high performing, cross functional teams Experience in beauty, consumer goods or premium durable categories preferred VALUES We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values. Collaborative - We work together to create the extraordinary Creative - We foster creativity & excellence to create value for our brands and business Courageous - We are agile, entrepreneurial & we own our future Connected - We stay connected and ensure we are always consumer first Committed - We are responsible for our impact on others & the planet Notice to Employment businesses/ Agencies. ghd does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. ghd shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. We're a young company that's achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion. We pride ourselves on remaining true to our founding ethos - the spirit of transformation - and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.
