ISQ Recruitment
Reading, Oxfordshire
Feb 06, 2026
Full time
Workshop Administrator Location: Reading Salary: £26,440 per annum Hours: Full time, 40 hours per week (Monday to Friday, 9:00am - 5:30pm) Sector: Automotive Overview ISQ Recruitment is working with a well-established service provider to recruit a Managed Workshop / VMU Administrator for a busy fleet maintenance operation based in Reading. This position plays a crucial role in the day-to-day coordination of workshop administration, acting as a key point of contact between technicians, suppliers, and customers. The successful candidate will support operational efficiency through accurate job processing, invoicing, and administrative control within a fast-moving service environment. This is an excellent opportunity for an organised administrator who enjoys problem-solving, managing workflows, and supporting technical teams. Full training will be provided, including development into contract and warranty administration. Key Duties Set up and manage workshop job cards from initial defects through to completion Record technician labour, parts usage, and job progression accurately Raise invoices for retail and fleet customers in line with agreed processes Support cost consolidation and billing for managed fleet accounts Assist with service contract and warranty claim processing as training progresses Handle general administrative tasks to support workshop and service teams Liaise with suppliers to resolve invoice discrepancies and confirm correct pricing Monitor and follow up outstanding purchase orders to ensure timely approval Respond to customer enquiries and provide administrative support from the office Candidate Requirements Previous experience in administration, service support, or invoicing roles Confident user of computer systems with strong attention to detail Experience with dealership or workshop management systems (e.g. Keyloop, Kerridge, or similar) is advantageous but not essential Ability to communicate effectively with a range of stakeholders, including technicians, suppliers, and customers Well organised with the ability to manage competing priorities Proactive approach with strong follow-through on tasks Positive attitude and willingness to learn new processes and systems Customer-focused mindset with a professional approach at all times What's in It for You Permanent, full-time role with stable weekday hours Competitive salary of £26,440 per annum Structured training and ongoing support Opportunity to develop skills in contract and warranty administration Supportive working environment within a growing service operation Apply Now To apply, please submit your CV via ISQ Recruitment. Suitable candidates will be contacted to discuss the role in more detail.