Amazing opportunity for a Reservations Supervisor you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand. As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer service skills. Key Duties: Handling incoming calls on all existing bookings - B2B & B2C Maintaining phone system extensions and call centre set ups - making sure everyone's mobile apps are logged in and working correctly. Monitoring the webchat functionality and usage / conversions on queries. Daily reviews with Admin to monitor confirmations/ chasers and booking cancellations overview. Working with Operations and Commercial Director and the team on incoming emails to Customer Services responses and quotes Checking PNR's, Flight Updates & Queues are actioned promptly by the Flight team and Res agents Create a Retention centric sales environment Develop a team progress and training system based on Balance Scorecard achievements Post Covid Team initiation and team build Skills Required: Experience in using Amadeus To offer expert knowledge and advice on destinations Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand. Developing excellent time management skills with the team Up selling to maximise revenue on bookings To efficiently perform all administrative duties associated with the role Responsible for the selling of tailor-made holidays to worldwide destinations and to support the reservation team when advice is needed to secure a booking Driven to achieve Company targets The Package: Salary: from 26,000 - 31,000 Plus, Target personal and group achievement Commission Interested: Please click to ' contact email (url removed)
Jan 07, 2026
Full time
Amazing opportunity for a Reservations Supervisor you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand. As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer service skills. Key Duties: Handling incoming calls on all existing bookings - B2B & B2C Maintaining phone system extensions and call centre set ups - making sure everyone's mobile apps are logged in and working correctly. Monitoring the webchat functionality and usage / conversions on queries. Daily reviews with Admin to monitor confirmations/ chasers and booking cancellations overview. Working with Operations and Commercial Director and the team on incoming emails to Customer Services responses and quotes Checking PNR's, Flight Updates & Queues are actioned promptly by the Flight team and Res agents Create a Retention centric sales environment Develop a team progress and training system based on Balance Scorecard achievements Post Covid Team initiation and team build Skills Required: Experience in using Amadeus To offer expert knowledge and advice on destinations Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand. Developing excellent time management skills with the team Up selling to maximise revenue on bookings To efficiently perform all administrative duties associated with the role Responsible for the selling of tailor-made holidays to worldwide destinations and to support the reservation team when advice is needed to secure a booking Driven to achieve Company targets The Package: Salary: from 26,000 - 31,000 Plus, Target personal and group achievement Commission Interested: Please click to ' contact email (url removed)
Amazing opportunity for a Tours Director to join a great company in London who specialise in European cultural tours. This is a hands-on roll where you will be supporting a small team and designing, planning and costing and operating tours. The Job: Managing and supporting a small senior team of consultants Designing, planning, costing and operating tours Sourcing and liaising directly with European suppliers (hotels, restaurants etc) Working with DMCs (in both Europe and beyond) Liaising with US clients, including pitching for new business and client documentation Responsibility for tour and team finances Writing itineraries and other promotional material (InDesign) Overseeing processing of client bookings and documentation (Microsoft, CRM system) Offering office support when colleagues are abroad Booking flights (Galileo or similar) Website management (Word Press) Being a team player Ensuring all arrangements run smoothly and according to plan Being responsible for the welfare of the party as well as daily logistics Working with expert lecturers and / or local guides Coping calmly and efficiently with any issues which arise - from tracing lost baggage to medical emergencies Skills Required: Management experience A background in Art History / History / interest in gardens A working knowledge of at least one European language, ideally Italian or Spanish Attention to detail Good verbal and written communication skills Good judgement, initiative and imagination The ability to deal with complex projects, multitask and prioritise Strong decision-making under pressure. The ideal candidate will be naturally diplomatic, patient and calm. The Package: 50,000 per annum 200 per day whilst on tour. Three days in the office and two at home The offices are open from 9.00 am until 5.30 pm, Monday to Friday. Interested: If you would like to apply for the above vacancy please click 'APPLY' or email your cv to (url removed)
Jan 07, 2026
Full time
Amazing opportunity for a Tours Director to join a great company in London who specialise in European cultural tours. This is a hands-on roll where you will be supporting a small team and designing, planning and costing and operating tours. The Job: Managing and supporting a small senior team of consultants Designing, planning, costing and operating tours Sourcing and liaising directly with European suppliers (hotels, restaurants etc) Working with DMCs (in both Europe and beyond) Liaising with US clients, including pitching for new business and client documentation Responsibility for tour and team finances Writing itineraries and other promotional material (InDesign) Overseeing processing of client bookings and documentation (Microsoft, CRM system) Offering office support when colleagues are abroad Booking flights (Galileo or similar) Website management (Word Press) Being a team player Ensuring all arrangements run smoothly and according to plan Being responsible for the welfare of the party as well as daily logistics Working with expert lecturers and / or local guides Coping calmly and efficiently with any issues which arise - from tracing lost baggage to medical emergencies Skills Required: Management experience A background in Art History / History / interest in gardens A working knowledge of at least one European language, ideally Italian or Spanish Attention to detail Good verbal and written communication skills Good judgement, initiative and imagination The ability to deal with complex projects, multitask and prioritise Strong decision-making under pressure. The ideal candidate will be naturally diplomatic, patient and calm. The Package: 50,000 per annum 200 per day whilst on tour. Three days in the office and two at home The offices are open from 9.00 am until 5.30 pm, Monday to Friday. Interested: If you would like to apply for the above vacancy please click 'APPLY' or email your cv to (url removed)
Ticketing Consultant - Tour Operator - remote or Hybrid London. Leading Tour Operator is keen to recruit an experienced Ticketing Executive, to ensure that tickets are issued accurately and on a timely basis and action schedule changes quickly and efficiently. This role can be hybrid in London, or fully remote . Starting salary is up to 30k pa dependent on experience, with additional benefits. There is some requirement to cover out of hours remotely (with pay uplift). You'll be joining a leading Tour Operator, who have been established for over 40 years and who continue to grow and evolve, offer a great career option. JOB DESCRIPTION Ensure that all queues are kept up to date including: schedule changes, general, web, native and re-issues, Ensure that all Q's are checked at the end of the day to ensure that all tickets have been issued. Ensure that tickets are issued within deadlines Ensure that all re-issues are completed within deadlines. Ensure that auto tickets are running on a regular basis Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met. Monitor ticket match fail and ensure that it is kept up to date. Assist with the BSP Ticket Audit Monitor schedule changes and ensure that agents and customers are advised of scheduled changes and then action changes. Arrange for other necessary alterations to the booking that have arisen as a result of the schedule change, and update back office system to reflect schedule changes. Advise the crisis team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed. Assist with airline refund and ensure they are processed within set guidelines. Investigate any ADM's received and ensure that if required they are disputed with the airlines. Ensure that E-tracker refunds are kept up to date and processed from the reports Assist the reservations team with any fare queries if required and liaise with scripting company Assist with releasing fares into Galileo Monitor and take action to address any discrepancies on the TINS report Deal with fare queries from online partners and ensure that fares are released correctly into GDS. Complete rebooking of flights, hotels and transfers when needed. Out of hours support when required on a Rota basis or to cover sickness. EXPERIENCE REQUIRED: Excellent Fares and Ticketing Knowledge Excellent GDS knowledge of Amadeus/GAL/Worldspan Good communication skills Good attention to detail Strong customer focus Good organisational skills THE PACKAGE: Starting salary is dependent on experience, but up to 30k pa and additional benefits and additional pay for out of hours emergency cover ( 2 weeks out of 6) This is a fab established Tour Operator, to build your successful career within their ticketing team. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details! For all our vacancies you need to be UK based with the right to work. Unfortunately, we are unable to respond individually to unsuccessful candidates due to the high volume of applications.
Jan 06, 2026
Full time
Ticketing Consultant - Tour Operator - remote or Hybrid London. Leading Tour Operator is keen to recruit an experienced Ticketing Executive, to ensure that tickets are issued accurately and on a timely basis and action schedule changes quickly and efficiently. This role can be hybrid in London, or fully remote . Starting salary is up to 30k pa dependent on experience, with additional benefits. There is some requirement to cover out of hours remotely (with pay uplift). You'll be joining a leading Tour Operator, who have been established for over 40 years and who continue to grow and evolve, offer a great career option. JOB DESCRIPTION Ensure that all queues are kept up to date including: schedule changes, general, web, native and re-issues, Ensure that all Q's are checked at the end of the day to ensure that all tickets have been issued. Ensure that tickets are issued within deadlines Ensure that all re-issues are completed within deadlines. Ensure that auto tickets are running on a regular basis Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met. Monitor ticket match fail and ensure that it is kept up to date. Assist with the BSP Ticket Audit Monitor schedule changes and ensure that agents and customers are advised of scheduled changes and then action changes. Arrange for other necessary alterations to the booking that have arisen as a result of the schedule change, and update back office system to reflect schedule changes. Advise the crisis team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed. Assist with airline refund and ensure they are processed within set guidelines. Investigate any ADM's received and ensure that if required they are disputed with the airlines. Ensure that E-tracker refunds are kept up to date and processed from the reports Assist the reservations team with any fare queries if required and liaise with scripting company Assist with releasing fares into Galileo Monitor and take action to address any discrepancies on the TINS report Deal with fare queries from online partners and ensure that fares are released correctly into GDS. Complete rebooking of flights, hotels and transfers when needed. Out of hours support when required on a Rota basis or to cover sickness. EXPERIENCE REQUIRED: Excellent Fares and Ticketing Knowledge Excellent GDS knowledge of Amadeus/GAL/Worldspan Good communication skills Good attention to detail Strong customer focus Good organisational skills THE PACKAGE: Starting salary is dependent on experience, but up to 30k pa and additional benefits and additional pay for out of hours emergency cover ( 2 weeks out of 6) This is a fab established Tour Operator, to build your successful career within their ticketing team. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details! For all our vacancies you need to be UK based with the right to work. Unfortunately, we are unable to respond individually to unsuccessful candidates due to the high volume of applications.
Role: Travel Consultant - Australia Location: Luxury Tour Operator Hybrid (Manchester) Salary: Up to 30,000 DOE + Excellent Benefits, Incentives & Commission Hours: Monday-Friday (office hours) + Saturdays on a fair rota Are you a passionate, knowledgeable Australasia travel expert with strong sales skills and GDS experience? Do you thrive in creating unforgettable, tailor-made luxury itineraries covering Australia? Join a leading luxury tour operator in Manchester and take your career to the next level. About the Role: As a Travel Consultant - Australia, you will craft exceptional, high-end tailor-made holidays across the diverse and exciting destinations of Australasia. You'll use your expert destination knowledge, GDS proficiency, and sales flair to delight customers and maximise sales opportunities. Key Responsibilities as a Travel Consultant - Australia: Design and sell bespoke, luxury itineraries throughout Australasia Provide exceptional customer service, delivering a highly personalised and consultative sales experience. Use GDS to manage bookings, flights, and travel arrangements efficiently. Meet and exceed sales targets, delivering strong conversion and revenue performance. Build lasting relationships with clients, ensuring repeat business and referrals. Stay up-to-date on Australia travel trends, products, luxury hotels, and unique experiences. About You as a Travel Consultant - Australia Proven experience selling travel, ideally tailor-made long-haul itineraries. Strong destination knowledge and personal travel experience across Australasia. GDS experience is essential (e.g. Galileo, Amadeus, Sabre). A passion for luxury travel and delivering exceptional service. A motivated self-starter with strong sales ability and a consultative approach. Excellent communication skills and attention to detail. What's On Offer as a Travel Consultant - Australia Competitive basic salary up to 30,000 DOE Generous commission, bonuses & incentives Hybrid working (3 days at home, 2 in office) Travel perks & discounted luxury holidays Ongoing training, career development & fam trips Supportive, collaborative team culture If you're a travel professional with a love for Australia and a talent for sales, we'd love to hear from you - send your CV to (url removed) or call Nichola on (phone number removed) Apply today and inspire extraordinary journeys!
Jan 06, 2026
Full time
Role: Travel Consultant - Australia Location: Luxury Tour Operator Hybrid (Manchester) Salary: Up to 30,000 DOE + Excellent Benefits, Incentives & Commission Hours: Monday-Friday (office hours) + Saturdays on a fair rota Are you a passionate, knowledgeable Australasia travel expert with strong sales skills and GDS experience? Do you thrive in creating unforgettable, tailor-made luxury itineraries covering Australia? Join a leading luxury tour operator in Manchester and take your career to the next level. About the Role: As a Travel Consultant - Australia, you will craft exceptional, high-end tailor-made holidays across the diverse and exciting destinations of Australasia. You'll use your expert destination knowledge, GDS proficiency, and sales flair to delight customers and maximise sales opportunities. Key Responsibilities as a Travel Consultant - Australia: Design and sell bespoke, luxury itineraries throughout Australasia Provide exceptional customer service, delivering a highly personalised and consultative sales experience. Use GDS to manage bookings, flights, and travel arrangements efficiently. Meet and exceed sales targets, delivering strong conversion and revenue performance. Build lasting relationships with clients, ensuring repeat business and referrals. Stay up-to-date on Australia travel trends, products, luxury hotels, and unique experiences. About You as a Travel Consultant - Australia Proven experience selling travel, ideally tailor-made long-haul itineraries. Strong destination knowledge and personal travel experience across Australasia. GDS experience is essential (e.g. Galileo, Amadeus, Sabre). A passion for luxury travel and delivering exceptional service. A motivated self-starter with strong sales ability and a consultative approach. Excellent communication skills and attention to detail. What's On Offer as a Travel Consultant - Australia Competitive basic salary up to 30,000 DOE Generous commission, bonuses & incentives Hybrid working (3 days at home, 2 in office) Travel perks & discounted luxury holidays Ongoing training, career development & fam trips Supportive, collaborative team culture If you're a travel professional with a love for Australia and a talent for sales, we'd love to hear from you - send your CV to (url removed) or call Nichola on (phone number removed) Apply today and inspire extraordinary journeys!
A unique Travel Consultant opportunity has arisen for a bespoke Travel Company, who focus on personalised service and have repeat clientele that trust this team of Travel Agents withal their travel requirements. Offering a highly competitive salary plus bonus, this is a hybrid role, Selling a variety of tour operators, from city breaks through to tailored itineraries, from European to long-haul, this will suit you if you are a travel consultant with solid industry experience, great worldwide destination knowledge. . JOB DESCRIPTION Liaising with direct clients, this is all about using your knowledge and personality to offer a personalised service from start to finish, giving care & attention and treating each holiday as a privilege to be involved in and create Accessing a wide range of Tour Operators in order to create the right itineraries for your clients, this may be a short-haul holiday, a city break through to a cruise, a long-haul beach break or a tailor-made trip Creating and booking holidays, offering ancillaries, adding personal touches, ensuring all goes smoothly through to the clients returning home. Getting to know the customers, understanding their needs and making suggestions for future trips EXPERIENCE REQUIRED: Previous experience of selling in a travel agency / call centre environment is preferred. Knowledge of UK Travel practices and seasonal demands is preferred but not essential. Galileo knowledge is preferred Dolphin knowledge is preferred Knowledge of dynamic packaging is preferred but not essential - airlines, ground handlers and hotels. Excellent interpersonal skills with the confidence and ability to communicate effectively and professionally at all times. A self-starter who enjoys the challenge of a demanding and varied workflow INTERESTED? Please follow the instructions to apply attaching your CV. We are seeking applicants i the local area as training would be office based followed by the option of Hybrid work.
Jan 03, 2026
Full time
A unique Travel Consultant opportunity has arisen for a bespoke Travel Company, who focus on personalised service and have repeat clientele that trust this team of Travel Agents withal their travel requirements. Offering a highly competitive salary plus bonus, this is a hybrid role, Selling a variety of tour operators, from city breaks through to tailored itineraries, from European to long-haul, this will suit you if you are a travel consultant with solid industry experience, great worldwide destination knowledge. . JOB DESCRIPTION Liaising with direct clients, this is all about using your knowledge and personality to offer a personalised service from start to finish, giving care & attention and treating each holiday as a privilege to be involved in and create Accessing a wide range of Tour Operators in order to create the right itineraries for your clients, this may be a short-haul holiday, a city break through to a cruise, a long-haul beach break or a tailor-made trip Creating and booking holidays, offering ancillaries, adding personal touches, ensuring all goes smoothly through to the clients returning home. Getting to know the customers, understanding their needs and making suggestions for future trips EXPERIENCE REQUIRED: Previous experience of selling in a travel agency / call centre environment is preferred. Knowledge of UK Travel practices and seasonal demands is preferred but not essential. Galileo knowledge is preferred Dolphin knowledge is preferred Knowledge of dynamic packaging is preferred but not essential - airlines, ground handlers and hotels. Excellent interpersonal skills with the confidence and ability to communicate effectively and professionally at all times. A self-starter who enjoys the challenge of a demanding and varied workflow INTERESTED? Please follow the instructions to apply attaching your CV. We are seeking applicants i the local area as training would be office based followed by the option of Hybrid work.
Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations. JOB DESCRIPTION: A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role. Responsibilities include: - Booking flights, accommodation and tailor-made itineraries, to worldwide destinations - Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options - Delivering excellent levels of customer service, maintaining the strong reputation of this travel company. - Using GDS, daily - Administrative duties relating to after sales - Developing effective relationships with Agents and Suppliers - Gaining and maintaining first-hand knowledge of the product range EXPERIENCE REQUIRED: This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure. THE PACKAGE: In return an extremely competitive salary plus bonus. This is an exciting opportunity to work for this luxury company which offers a promise for progression. INTERESTED? For this Luxury Travel Consultant role, please click the link, call Gemma on (phone number removed) or send your CV to (url removed)
Jan 01, 2026
Full time
Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations. JOB DESCRIPTION: A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role. Responsibilities include: - Booking flights, accommodation and tailor-made itineraries, to worldwide destinations - Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options - Delivering excellent levels of customer service, maintaining the strong reputation of this travel company. - Using GDS, daily - Administrative duties relating to after sales - Developing effective relationships with Agents and Suppliers - Gaining and maintaining first-hand knowledge of the product range EXPERIENCE REQUIRED: This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure. THE PACKAGE: In return an extremely competitive salary plus bonus. This is an exciting opportunity to work for this luxury company which offers a promise for progression. INTERESTED? For this Luxury Travel Consultant role, please click the link, call Gemma on (phone number removed) or send your CV to (url removed)
Do you have extensive experience group reservations? A successful and well-established tour operator is seeking Groups Executive to join their friendly and busy team in London. As an Groups Reservations Executive you will be overseeing the operations of the groups and ensure that clients' expectations and requirements are more than met. JOB DESCRIPTION: Sales and acquisition of new accounts and ad hoc groups Design, quote and operate series and ad hoc groups (flights, hotels, transport, etc.) Negotiating and confirming group contracts with international suppliers Organise and attend workshops and trade shows Accompany the groups (if required) SKILLS REQUIRED: A minimum of one year's experience within the travel industry. Ability to research events, incentive, conference market Ability to work as part of a team and independently. Proven experience of preparing quotes and operating groups. The ability to speak a second European language is highly desirable PACKAGE: A competitive basic salary of 28,00 - 30,000 (DOE) + bonus Monday - Friday: 9am - 6pm Hybrid working INTERESTED? To apply for this position please click 'APPLY' or email (url removed)
Jan 01, 2026
Full time
Do you have extensive experience group reservations? A successful and well-established tour operator is seeking Groups Executive to join their friendly and busy team in London. As an Groups Reservations Executive you will be overseeing the operations of the groups and ensure that clients' expectations and requirements are more than met. JOB DESCRIPTION: Sales and acquisition of new accounts and ad hoc groups Design, quote and operate series and ad hoc groups (flights, hotels, transport, etc.) Negotiating and confirming group contracts with international suppliers Organise and attend workshops and trade shows Accompany the groups (if required) SKILLS REQUIRED: A minimum of one year's experience within the travel industry. Ability to research events, incentive, conference market Ability to work as part of a team and independently. Proven experience of preparing quotes and operating groups. The ability to speak a second European language is highly desirable PACKAGE: A competitive basic salary of 28,00 - 30,000 (DOE) + bonus Monday - Friday: 9am - 6pm Hybrid working INTERESTED? To apply for this position please click 'APPLY' or email (url removed)
We're looking for someone ready to be the driving force on the ground-supervising all ground handling and passenger service operations delivered by the airport and handling agents. You'll ensure everything runs safely, smoothly, and in line with company procedures and policies. Part time hours: 5 hours per day Morning shift: starts at 06:30 Afternoon shift: starts at 17:30 Candidates will need to remain on duty until the aircraft is airborne, in case of any technical issues or flight cancellations. Friday: early start at 04:00 (only once a week) Saturday: day off, as we do not operate on that day. Essential Reqirements -Full knowledge of the Amadeus system -Airport experience -Full Driving Liscence The purpose of the role is to supervise all ground handling and passenger service operations delivered by the airport and handling agents in accordance with company and Ground Operations procedures and policies. Previous aviation knowledge and experience is an advantage; however, this role is ideal for a candidate who is flexible, professional, and looking to start a career in ground operations. A positive, service-oriented approach and strong problem-solving ability are essential to succeed in this diverse and exciting role. A full driving licence is mandatory. CUSTOMER SERVICE Ensure the highest standard of passenger service is maintained at all times. Resolve complex issues promptly and professionally. Handle incapacitated and reduced-mobility passengers with exceptional sensitivity. OPERATIONS AND COMMUNICATIONS Ensure full cooperation with the Operational Control Centre. Verify and countersign all load sheets before presenting them to the Captain. Provide handling agents with all necessary instructions and information to guarantee proper handling of flights in line with company procedures. RAMP ACTIVITIES Maintain full familiarity with loading procedures for all aircraft, including cargo. Aircraft weight and balance licence is an advantage. Ensure sufficient staff availability and performance standards for interior aircraft cleaning teams. Administrative and ad-hoc duties are also included. If you're ready for a part-time role that's varied, exciting, and packed with real responsibility, this could be your perfect next step. Make your move. Your career on the ground starts here.
Jan 01, 2026
Full time
We're looking for someone ready to be the driving force on the ground-supervising all ground handling and passenger service operations delivered by the airport and handling agents. You'll ensure everything runs safely, smoothly, and in line with company procedures and policies. Part time hours: 5 hours per day Morning shift: starts at 06:30 Afternoon shift: starts at 17:30 Candidates will need to remain on duty until the aircraft is airborne, in case of any technical issues or flight cancellations. Friday: early start at 04:00 (only once a week) Saturday: day off, as we do not operate on that day. Essential Reqirements -Full knowledge of the Amadeus system -Airport experience -Full Driving Liscence The purpose of the role is to supervise all ground handling and passenger service operations delivered by the airport and handling agents in accordance with company and Ground Operations procedures and policies. Previous aviation knowledge and experience is an advantage; however, this role is ideal for a candidate who is flexible, professional, and looking to start a career in ground operations. A positive, service-oriented approach and strong problem-solving ability are essential to succeed in this diverse and exciting role. A full driving licence is mandatory. CUSTOMER SERVICE Ensure the highest standard of passenger service is maintained at all times. Resolve complex issues promptly and professionally. Handle incapacitated and reduced-mobility passengers with exceptional sensitivity. OPERATIONS AND COMMUNICATIONS Ensure full cooperation with the Operational Control Centre. Verify and countersign all load sheets before presenting them to the Captain. Provide handling agents with all necessary instructions and information to guarantee proper handling of flights in line with company procedures. RAMP ACTIVITIES Maintain full familiarity with loading procedures for all aircraft, including cargo. Aircraft weight and balance licence is an advantage. Ensure sufficient staff availability and performance standards for interior aircraft cleaning teams. Administrative and ad-hoc duties are also included. If you're ready for a part-time role that's varied, exciting, and packed with real responsibility, this could be your perfect next step. Make your move. Your career on the ground starts here.
