Travel Trade Recruitment Limited

Do you have experience of tailor-making holidays to India, Nepal, Bhutan and Sri Lanka? We are excited to be working with an award-winning luxury tour operator who are introducing these exciting new destinations to their product portfolio. As this amazing company embark on this exciting new chapter, they are seeking an experienced, passionate, and self-motivated Travel Expert to join their growing team on a fully remote basis. This exciting role will require you to tailormade luxury & bespoke holidays to India, Nepal, Bhutan and Sri Lanka. Experience of travelling and working on Indian Subcontinent itineraries is essential for this position. Job Duties: You will be required to support the team leader with development and launch of the Indian Subcontinent Product, including India, Sri Lanka, Nepal and Bhutan Designing high quality, tailor-made itineraries for a wide range of travellers Converting warm sales leads via email, telephone and video calls As a Travel expert you will be responsible for the full sales process including planning, costing, refining and confirming itineraries; through to post-travel communications You will be required to present high quality travel itineraries that are specifically customised to the client's unique requirements Delivery of exceptional client service at all stages of the sales process Experience required: First-hand knowledge of the Indian Subcontinent with extensive independent travel within this region (India, Sri Lanka, Nepal and Bhutan) Experience in working in tour operations or tailor-made travel Experience working with Indian Subcontinent itineraries Be able to work within a target-driven environment Excellent communication skills - both written and verbal The package: Fully remote position Salary up to 30k (DOE) plus commission, plus team bonus, plus company bonus Educational trips Pension scheme Generous annual leave entitlement Travel discount Interested? Please follow the instructions to apply and attach your CV; this vacancy is being managed by Hollie Williams on (phone number removed) (url removed)

Are you well-travelled? Are you sales/target driven and motivated by money? Would you like the opportunity to work in the travel industry which will allow you to travel and see even more of the world? Look no further! We are working with a well-known company based in South London who are looking for ambitious individuals to join their sales team. The Role: You will be communicating with our amazing clients by phone or email, engaging with new and our loyal repeat clients, establishing their requirements, and assisting them through every step of their journey. Establishing the client's wants and needs and maximising the potential in every trip Adapting to Corporate and Leisure clients and converting all calls into sales Staying abreast of everything new in travel, from hotels and airline routes to all travel guidelines Designing bespoke luxury holidays and creating the best experience for our clients Organising complex trips and delivering an exemplary service for our esteemed corporate clients Providing excellent customer service to all clients whether new or existing Using the GDS and all tools provided to create perfect tailor-made trips Ideal Candidate: Sales background A passion for travel Do you enjoy building relationships? Are you well-travelled and have strong geographical knowledge? Do you love the buzz of a sale and control over how much you earn? Are you motivated and focused with good attention to detail? The Package: Guaranteed salary of 30,000 for your first 2 years UNCAPPED COMMISSION Full time The office is open Mon - Friday 9am-9pm & Sat - Sun 9am - 6pm Flexibility is a must to ensure you can work 4 weekdays & 1 day at the weekend Office based only Fantastic incentives Supportive environment from both colleagues and Management Ongoing mentoring, development and call coaching Internal promotions - We only ever promote from within Exclusive staff travel deals Annual award ceremonies and trips Incentivised and Familiarisation trips for our top performers Interested? Simply click 'apply'. Alternatively, please contact Jane on (phone number removed) / (url removed)

Are you a strategic thinker with a passion for travel and a proven track record in operations and commercial leadership? My client are looking for a dynamic Operations & Commercial Director to join their executive team and help steer the next phase of the companies growth. You will possess extensive experience in retail operations and commercial strategy, with a proven track record of driving business growth and operational excellence. Do you have what it takes to be a dynamic leader, effectively manage teams and enhance the overall commercial performance of this successful tour operator. If yes, get in touch to find out more today! Key Responsibilities Lead and optimise day-to-day operations, ensuring smooth service delivery and outstanding customer satisfaction. Drive commercial strategy across all channels to meet revenue and growth targets. Build and manage supplier and partner relationships to maximise commercial performance. Lead cross-functional teams across sales, product, operations, and customer service. Develop KPIs and performance metrics to monitor and enhance team and business effectiveness. Identify market trends, risks, and opportunities; adapt strategies accordingly. Oversee budget planning, forecasting, and margin improvement initiatives. Support international expansion and innovation in product and service delivery. Execute the continuous improvement and efficient delivery of the companies worldwide events. Develop and implement strategic plans to drive operational efficiency and commercial success. Oversee all aspects of Operations, ensuring high standards of service, compliance, and efficiency. Implement best practices and continuous improvement initiatives to streamline processes and enhance productivity. Monitor and manage financial performance, including budgeting, forecasting, and cost control. Prepare and present financial reports to senior management, highlighting key metrics and actionable insights. Enhance the customer experience by implementing service excellence initiatives, resolving escalated issues, and continuously improving service standards. About You: Proven experience in a senior operations or commercial leadership role, ideally within the travel industry. Strong understanding of the travel ecosystem: suppliers, booking platforms, customer experience, and logistics. Commercially astute with a strong grasp of P&L management and contract negotiation. Inspirational leader with experience managing and mentoring cross-functional teams. Data-driven, tech-savvy, and customer-focused. Excellent communication and stakeholder management skills. Able to thrive in a fast-paced, entrepreneurial environment. Company Benefits: Play a key role in shaping the future of a high-growth travel business Competitive salary + bonus structure Travel perks and discounts Be part of a passionate, collaborative team that loves what they do 25 days holiday rising with service + Bank Holidays + birthday off + Christmas closure Enhanced annual bonus scheme of up to 25%, enhanced matched pension and access to medical benefit plan Worldwide travel Interested? Please follow the instructions to apply and attach your CV; this vacancy is being managed by Gemma Thelwell on (phone number removed) (url removed)

Do you have experience in negotiating the best rates for hotels and suppliers, for travel groups within an inbound DMC/Tour Operator? To work with the Contracts Managers and liaise with the Operations Department To build and maintain a great working relationship with our hotels and service suppliers Sourcing space at hotels with the best rates/within budgets for ad hoc groups and tour series, as well as contracting and allocating coach suppliers for our groups. To assume responsibility for placing groups and confirming details and spaces with the operations department, at the budgets and locations required, with ideal terms and conditions, using our operational software for updating space and rates. To keep your product knowledge updated via research, site visits and placing trips. Take responsibility to update hotels with current running number and release unused rooms. Keeping track of cancellation deadlines, fulfilment of allocations and nesting space contracted, evaluating risks together with the contracts managers on overbookings. To insert all seasonal space in the operations system with great attention to detail, following all procedures and process accordingly to minimise errors. Working through cancellation reports based on deadlines by contracts signed.

We are working with a leading Travel Management Company based in London who are looking for a Group Business Travel Consultant to join their Travel & Events division, due to the successful growth of the business. This is a varied role and as a Group Business Travel Consultant you will support the Events and Business Travel Departments, managing UK and global travel logistics for groups of 10 - 1,000+ passengers, negotiating competitive rates with airline and hotel providers and controlling budgets. The successful candidate must have a proven track record in booking group travel logistics and excellent fares knowledge. KEY RESPONSIBILITIES: Working on a range of event travel projects for groups Create group and individual reservations Negotiate competitive fares with suppliers Seek cost effective solutions in line with client objectives Maintain client focus all times and demonstrate excellent service levels Understand client accounts Achieve pre agreed objectives and KPI's. Support the Team Lead(s) and Head of Event Travel on tasks and projects QUALIFICATIONS AND SKILLS: Experience booking and ticketing group travel GDS experience is essential Excellent fare and ticketing knowledge including Published, Net, Group, and Consolidator fares Cvent and/or understanding of event registration tools advantageous Experience working in a high-pressured environment Strong negotiation skills Excellent geographical and airline schedule knowledge The ability to work on multiple events at the same time PACKAGE: 38,000 - depending on experience Working shifts Monday - Friday between; (Apply online only) / (Apply online only) or (Apply online only) Hybrid / London Annual company bonus (subject to company performance) 25 Days holiday per year plus your birthday off (plus UK BH) Private medical insurance INTERESTED? To apply for this position, Click 'apply' to submit your CV This role is being managed by (url removed) / Tel: (phone number removed) Please note that only candidates who meet the shortlisted requirements will be contacted

We are exclusively recruiting for a unique Travel Consultant role with a difference! This Bespoke Travel Agency believe in a highly personalised service using their team of remote Travel Advisors' knowledge & personalities, to understand every individuals' travel needs whether big or small, simple or complex. However, creating and booking itineraries is just one part of this exciting role! The successful Travel Agent will be responsible for pro-actively generating business to book with you, through your personal connections, through networking, through marketing and though social media. If you are a self-starter, highly experience in worldwide reservations, who doesn't want to stand still in branch waiting for enquiries to come in, but wants to go out and get clients, this a really unique role for you! Offering a competitive basic salary circa 26500 to 28500 plus commission, incentives and the chance to be an integral part of a growing travel business. JOB RESPONSIBILITES: - To create and tailor make bespoke holidays for your own customers/clientele - To create new revenue streams and sales for the business through new lead generation; you'll be experienced at sourcing leads. - Use social media to promote our services, generating customer engagement and sales leads. - Devising and managing in-person / face-to-face promotional opportunities to increase exposure of the business, such as pop-up events and showcases. - Build and maintain relationships with customers. - Assisting with the day-to-day operation of the business, including liaising with customers about changes and making necessary amendments. - Effectively performing administrative duties and follow processes accurately. - Willingness to participate in training appropriate to own development. - Ability to work towards individual Travel Consultant targets and team sales targets. - An ability to generate leads and managing them effectively through to conversion. - Proficient in social media platforms. - Enthusiasm and positive attitude with a commitment to contribute to the growth of the business. EXPERIENCED REQUIRED: - Minimum 4 years' experience in a travel sales role - A proven sales record. - Excellent travel product knowledge with a good working knowledge of tour operator systems. - Genuine interest and first-hand experience in long-haul destinations. - Possession of a full driving licence and access to a vehicle. - Ability to attend in-person meetings in Solihull every couple of weeks, so Midlands based ideally PACKAGE: - Salary: 26,500 to 28,500 + generous commission scheme (7% of any profit on every booking made). - Hours: 40 hours per week - Days of Work: Monday to Friday (with the potential for ad-hoc weekend or bank holiday on rare occasions). - Annual Leave: 28 days including 8 bank holidays - Incentives: Receive any rewards, vouchers, free nights & incentives offered from tour operators or suppliers. - The successful candidate will be given opportunities to attend FAM Trips, supplier training events and rewards events when availability arise. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.

Role: Travel Consultant Location: Belfast Salary: Competitive based on experience Do you want to continue your travel industry career with a multi award-winning, well-established, independent travel company? My client is soon to open a BRAND NEW branch in Belfast and they need YOU to do it! If you have experience of working in a retail travel branch, then we are seeking talented and passionate travel consultants to join their new shop and work for a brand that offers both a competitive salary package and career development. Job Description: Working in a Retail Travel store, dealing with customers face to face and over the phone, offering excellent customer service Quoting a wide range of holidays from packages to tailor-made to suit your customers' need Converting quotes into confirmed bookings and working to exceed sales targets Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's destinations. Working hours vary but are usually Monday - Sunday daytime hours with weekends on a rota basis Lead with exceptional customer service and have a real passion for people and travel. Experience Required: We are seeking candidates that have previous experience as a Travel Agent, looking for a new challenge and a company they can develop with. The Package: Basic salary is competitive and depending on experience, but there is much more on offer here: commission and bonuses, incentive schemes (such as shopping vouchers and free flights), generous staff & family discounts on holidays, up to 34 days of annual leave, pension, life assurance and the other benefits such as discounts with high street retailers. They are also a company that focus on your development and your career, so there is great potential for long term personal growth and opportunity. Whilst these are challenging times, this travel company is focused on the future, and so this is a great time to join them and to become imbedded in the role and company, to capitalise on the re-emergency of travel. If you would like to be part of this exciting time for my client, please email your cv to (url removed) or call Nichola on (phone number removed)

Luxury Tour Operator in Central London seeking an Middle East/Europe Sales Manager ! To drive sales growth by delivering excellent customer service and optimising the conversion rate from enquires to bookings. This role will focus on team leadership through sales coaching, motivation, and leading by example. The Sales Manager will have a team of Sales Consultants that they will need to empower to achieve targets. RESPONSIBILITIES: Cultivate a collaborative and competitive environment where everyone thrives. Recognise and reward top performers, inspiring excellence across the board. Implement innovative incentives and team-building activities to keep your team motivated and hungry for success. Foster a positive and growth-oriented mindset. Set ambitious yet achievable targets aligned with the business budgets to push each team member to their full potential. Utilise situational leadership to tailor your approach to each team member's needs, maximising their development from new recruits to high performers through regular call listening and structured one to ones. Proactively manage team resources, considering holidays, training, and onboarding, to guaran-tee sufficient staff for handling enquiry volume. Continuously assess team member capacity to distribute enquiries effectively and prevent over-loading. Cultivate a culture where continuous learning and development are valued. Embed a culture where exceeding client expectations and going the extra mile are standard practice. Work closely with consultants, sales coordinators and operations to ensure timely invoice delivery and a smooth client experience. Take ownership of handling operational and emergency situations within your region, which may involve some out-of-hours work. Proactively engage with other managers throughout the company to promote knowledge sharing and best practices. Collaborate with Regional Product Managers/Executives on commercial and marketing initiatives, aligning on team goals. ABOUT YOU: Consistent high performer with a history of exceeding sales targets and achieving outstanding customer service. Sales team leader/management experience is a strong plus. Passionate about the travel industry and a strong appreciation for the specific area of specialisation. Confident communicator who thrives under pressure and maintains composure in challenging situations. Positive, energetic, and outgoing individual comfortable leading others with inspiration and encouragement. Proven track record within travel sales and a strong understanding of commercial aspects. Motivated by achieving results through your team and comfortable negotiating with suppliers. Excellent understanding of customer service and the needs of our clients. Committed to exceeding expectations. WHAT WE OFFER: Competitive salary of 45,00 plus commission OTE 10,000 Hybrid in Central London Enhanced Paid Parental Leave - 18 weeks full pay Discounted trips Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Life Assurance (2x or 4x base salary depending on job level and/or length of service) Employee Assistance Program - includes access to wellbeing resources and counselling 1,000 Recruitment Referral Bonus Discounted gym membership with Virgin Active Cycle to work scheme Season Ticket Loans Regular Social Events Interested apply here now or email (url removed)

Independent Business Travel Company that offer an array of service for their clients for corporate travel, events, leisure travel and more specialist service such as marine travel, are seeking someone to join their team in offices West of Glasgow (hybrid could be considered). Starting salary up to 35k pa dependent on experience, plus bonus, free parking, contributory pension and free health insurance. You will have previous business travel experience and good GDS skills. Perhaps you are fully remote and keen to be back with a team, or do a mix of home and office. JOB DESCRIPTION: Taking enquires over the phone and via e-mail for from Corporate clients as well as Marine & Offshore travel clients Working on a variety of accounts, working to the client's service level agreements Booking multi-sector, worldwide flights using a GDS Booking related business travel requirements including hotels, rail, car hire and other ancillaries Offering excellent customer service to clients and resolving any queries Dealing with related business travel administration Working Monday to Friday, office hours (very occasional emergency cover out side normal hours) THE PACKAGE: Up to 35k pa plus bonus Fully office based, some hybrid may be considered Parking, caf , gym, & creche all availiable onsite Pension & FREE Health insurance 20 days holiday plus bank hols EXPERIENCE REQUIRED: We are seeking someone who has previous business travel experience, ideally with marine experience (desirable, not essential), and you will be proficient on GDS such as Amadeus or Galileo. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

An excellent opportunity has arisen to join a well-established independent travel agency on the boarders of East London & Essex. My client is seeking an experienced Travel Consultant with previous travel sales experience. This role will ideally suit someone with a proven Travel Agency background, excellent customer service and a passion for travel. If you are looking for the flexibility to work full time or part time (days negotiable), with a competitive salary of 25,000, I would love to hear from you! JOB DESCRIPTION: Working in a branch, with a small team of travel consultants Greeting customers face to face and also over the phone Quoting on a wide variety of worldwide travel itineraries Selling both package and dynamically packaged holidays Offering your customer a choice of tour operator, to sell the right holiday for their needs Selling additional products and services, such as car hire and travel insurance. Working to sales targets to earn commission whilst offering excellent customer service EXPERIENCE REQUIRED: A minimum of 2 years relevant experience in a travel agency environment Passionate about travel and customer service Enthusiastic, creative and with a positive attitude PACKAGE: A very competitive basic salary of 25,000 Monday - Friday: 9am - 5:30pm (Closed Saturdays and Sunday's and Bank Holidays) Full time or Part time (Days Negotiable) INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

Trade Sales Specialist - Leading Travel Company, one of the UK's largest independent Tour Operators selling via Travel Agents, is expanding its team of Travel Consultants. This Trade Sales Travel Company is seeking a Travel Specialist to join their growing team as a specialist Travel Consultant homeworker, selling to Travel Agents. You will be handling incoming sales calls from various travel trade partners, putting together tailor made holidays to long haul destinations by understanding the customer's travel needs, budgets and interests to build their perfect tailor-made holiday. If you are looking for competitive basic salary, uncapped commission, and the flexibility to work from home, please apply now! No late nights or Sundays Job Responsibilities: Tailor-making itineraries to long haul destinations to suit the clients individual needs. Meeting and exceeding personal objectives, including sales, revenue and productivity targets Follow up sales enquiries promptly and liaise with customers and Travel partners Provide outstanding customer service. Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, airlines and ground arrangements. Provide packages that are "tailor-made" to suit the individual needs of our clients. Take advantage of opportunities and up-sell whenever possible. Skills Required: Experience selling tailor-made itineraries to long haul destinations Experience using a GDS, preferably Galileo Experience within a target driven sales environment Excellent geographical knowledge and previous travel experience to long-haul destinations The ability to communicate effectively both written and verbally To have a professional manner To have a passion for travel The Package: A competitive basic salary of 26,000 - 28,000 depending on experience plus uncapped commission Fully home working Hours: Monday - Friday: 9am - 5:45pm Saturday: 9am - 5pm (2 Saturday's per month with a day off In Lieu) No bank holidays or Sundays INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

Are you an experienced Sales / Account Manager? Do you have experience within the Travel / Aviation Industry? We have an exciting new role available for a Sales Manager to join this ever growing airline! If you have experience within the Leisure / Corporate sector within the travel industry and have always wanted to work within the airline area - this could be the role for you Job Details: Lead, develop, increase and maintain existing Accounts/Business Development Devising strategies for engagement with new and current partners across the organisation Identifying, prioritising and pursuing opportunities to engage with prospective and existing partners Managing a team of airline executives Act as an ambassador for the company, representing the organisation About You: 5 Years within the travel industry in a senior position (ideally within the airline sector) Natural relationship Builder Experienced within Account Management / Business Development Must have a degree(non-negotiable) Team player & natural leader The package: Salary Up to 52,000 DOE Central London location Interested? Please click 'apply' here or reach out to Kelly on (phone number removed) / (url removed)

A leading specialist and luxury Tour Operator is seeking an experienced Aftersales & Customer Service Consultant to join their team. A key role in contributing to the smooth-running of the Aftersales & Operations department with specific responsibility for providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. This is a premium high-end tour operator and delivering excellent customer service is of the upmost importance to them; their goal is to create unforgettable holiday experiences for clients, and keep them coming back to us year after year. This position is on a hybrid working model, however slightly different with 2 days office and 3 days at home! JOB DESCRIPTION: A key role in contributing to the smooth-running of the Aftersales & Operations department with specific responsibility for providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. Answer incoming customer phone calls and take appropriate action for each call Answer incoming customer emails and take appropriate action for each email Input data into the reservation system platform to keep each existing customer record updated and to enter new records when appropriate Liaise with suppliers to fulfil the customer request - e.g. flight seats, airport assistance Work with the Operations team to fulfil customer requests - e.g. extra hotel nights, dietary requirements Adopt company policies to resolve customer service issues, post and pre-sale Any other duties that the group requires relating to the operational running of the business. Deliver on personal, departmental and company targets as set-out by Operations Manager EXPERIENCE REQUIRED: Travel Industry experience is required Previous customer service and/or aftersales experience from a Travel Company, with a customer focussed approach and the drive to exceed the customers' expectations. THE PACKAGE: Salary is from 25K the hours are very sociable being Mon - Saturday office hours. HYBRID - BIRMINGHAM (2 days office 3 days remote) INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed)

An amazing opportunity has arisen for experienced Luxury Travel Consultants to join a growing travel company who specialise in luxury cruises as part of their sales team, in beautiful offices near Reading (ample parking available). If you have at least 12 months experience within a travel sales role, pride yourself on your professional friendly approach and feel that exceptional customer service & attention to detail leads to sales, this is the perfect Travel Industry opportunity for you! Starting salary is 24.5k pa, with a realistic OTE of 25k pa - 30k pa, but potential to earn much more. And this is a company that values it's team highly, so good benefits & career progression is part of the package! JOB DESCRIPTION: Taking enquires and creating luxury travel itineraries Specialising in luxury cruise products Ensuring every potential customer is offered a friendly, knowledgeable, professional service, Following up on quotes to try to ensure they are aware of unbeatable prices or alternative quotes to secure a reservation Ensuring all itinerary details are communicated thorough to the client Taking Payments Making any initial amendments to itineraries Assist with pre- and post-departure queries Upsell be offering additional products and excursions to ensure a customer's unique experience Bring ideas to the business, help find new potential customers Work to achieve sales targets and earn commission. Be flexible to work 5 days over a 7 day rota, primarily between 9am to 6pm EXPERIENCE REQUIRED: The ideal candidate will have previous travel industry sales experience, with knowledge of luxury travel and cruise. However, if you have worked for a high street retail travel agency and have not specialised in luxury or cruise, but are keen to do so, this is a great opportunity for you to develop in your Travel Industry career. And if you have target driven sales experience from an alternative industry, with exceptional customer service and ability to liaise with high-touch clientele, this could give you the opportunity to start a career in travel, at a point this industry is really taking off again. THE PACKAGE: Salary starts at 24.5k with an OTE of 25k - 30k pa, but Senior Consultants and Top Earners can earn in the region of 30k - 35k pa. This is a lovely company to work for with a great product, beautiful offices, good benefits package and career progression opportunities. INTERESTED? If you are keen to be considered for this wonderful role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to (url removed).

Do you have experience working with the travel trade? This Leading luxury Travel Company is expanding its European specialist team and seeking a Luxury Travel Specialist to join their growing team as a homeworker, selling to Travel Agents. You will be handling incoming sales calls from various travel trade partners, putting together tailor-made holidays to European beach destinations. If you are looking for competitive basic salary, plus commission, and the flexibility to work from home, please apply now! Job Responsibilities: Tailor-making itineraries to European beach destinations to suit the clients individual needs. Meeting and exceeding personal objectives, including sales, revenue and productivity targets Follow up sales enquiries promptly and liaise with customers and Travel partners Provide outstanding customer service. Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, airlines and ground arrangements. Provide packages that are "tailor-made" to suit the individual needs of our clients. Take advantage of opportunities and up-sell whenever possible. Skills Required: Experience selling tailor-made itineraries to destinations European beach destinations Experience using a GDS Experience within a target driven sales environment Excellent geographical knowledge and previous travel experience to Asia The ability to communicate effectively both written and verbally To have a professional manner To have a passion for travel The Package: A competitive basic salary of 30,000 - 35,000 depending on experience plus commission Fully home working INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

My client a luxury hospitality provider are recruiting for a Financial Controller to join their fast-growing team. The Financial Controller will play a critical role in applying their financial acumen and commercial insight to manage all company financial operations. Do you have the outstanding communication skills to collaborate closely with the Head of Operations, providing accurate and timely financial data analysis to support sound commercial decisions and effective forecasting? Get in touch today to find out more. Role in a nutshell; A primary responsibility will be ensuring robust financial planning and reporting, which the Financial Controller will oversee with the Finance team. Additionally, the Financial Controller will ensure full compliance with financial regulatory requirements, including preparing annual accounts, managing audits, and handling VAT reporting. The Finance team is a team of 4, with three team members based at head office and one remote. My client is a small business but due to their structure there is a large level of financial reporting and therefore requires the Financial Controller to be hands on. The role demands exceptional attention to detail and an adaptable approach. In the next 12 - 18 months the business is looking to change finance software and the Financial Controller will be heading up this project and will therefore need to have high levels of computer and systems literacy. Key Duties: Prepare timely and accurate management accounts Provide in-depth financial analysis and collaborate with non-financial managers to implement improvements and measure their effectiveness. Monitor the organisation's financial health, identifying trends, risks, and areas for improvement. Maintain rigorous financial controls to ensure first-class processes. Lead the year-end audit process. Liaise with external parties for tax filings and the submission of Corporation tax returns. Produce Profit and Loss reports for all company locations, in collaboration with the Head of Operations and Managing Director. Oversee accruals and prepayments, balance sheet control accounts, and sales invoicing for various company sites. Manage control accounts, including reconciliations, bank, inter-company, and balance sheet accounts. Oversee VAT/Sales Tax accounting. Keep up to date with all new legislation in relation to VAT reporting. Provide KPI financial reports via Microsoft Dynamics GP (Great Plains). Ensure accurate financial processing for the companies multi-entity structure. Working Collaboratively Collaborate with other departments to drive efficiency and identify opportunities for cost savings. Build strong relationships with non-financial managers and colleagues throughout the company Negotiate with third-party vendors, such as merchant providers, to reduce business costs. Commit to delivering exceptional financial support in a fast-paced environment. Ensure that all company locations maintain the necessary insurance coverage. Visit sites regularly to review on-site financial operations, ensure efficiency and broaden understanding of complex site operations. Team Management Lead and develop the Finance team to enhance business performance. Development of the team Ensure that the team meets budget and forecast deadlines with accuracy and efficiency. Support the finance team in their roles, ensuring the right resources are in place and deadlines are met. Experience required: Proven experience in a similar senior financial role. Strong background in management accounting, with hands-on experience using accounting systems (Microsoft Dynamics GP/Great Plains and Sage preferred). A minimum of 6 years of practical accounting experience, ideally within a multi-company or group structure. Ability to build professional relationships with stakeholders at all levels. Strong communication and presentation skills. Proactive, enthusiastic, and adaptable. The Package: My client offers an above average salary, that is dependent on experience, but circa 50k pa. There are additional company benefits too. Interested? If you are keen to be considered, please follow the instructions to apply attaching your CV. For any questions contact Gemma on (phone number removed) or (url removed)

Finance Manager wanted for growing airline based in Central London The ideal candidate will be responsible for working with senior management to develop financial strategies for the organization. Key Responsibilities: Ensure compliance with current procedures: Verify the completeness of sales and their collections; Monitor customer receivables and supplier payables; Manage cash flow; Track budget performance and identify cost saving opportunities Prepare accurate and reliable general accounting records, on time and in line with applicable accounting standards; Prepare and present financial reports including justification of accounts Compile the account analysis file for the entity during interim or annual closings Provide the auditors with all documents necessary to conduct their mission, and implement recommendations issued regarding internal control Ensure compliance with local tax regulations by preparing tax returns in collaboration with the assisting tax firm; Prepare payroll and social declarations accurately and on time, in collaboration with the assisting tax firm. Ensure proper archiving of all accounting and legal documents related to the entity, in alignment with company procedures. Identify and assess risks related to the entity's internal processes, implement and monitor appropriate control plans, and report any related incidents. Profile: University degree in Finance, Audit & Accounting, Management Control, or a related field, or equivalent experience. At least 5 years of experience in accounting, auditing, or financial control. Strong expertise in general accounting principles and practices. Proficiency in using an FI ERP system; experience with SAP is highly desirable Excellent knowledge of reporting methods, local taxation, and budget management techniques Package Office based role in Central London Salary negotiable for the right person Please email (url removed) or call on (phone number removed)

Do you have team leader experience, airline knowledge, GDS and cruise knowledge? If you live near Manchester then this is the role for you My award winning client is seeking a dedicated and customer-focused Team Leader to join our vibrant Post Booking Services team. This is a fantastic opportunity to lead a dynamic group of travel professionals and contribute to delivering exceptional cruise experiences to our valued customers. As the Travel Coordinator Team Leader, you will play a pivotal role in overseeing the daily operations of the Post Booking Services Team. You will ensure the delivery of personalised, high-quality service while motivating and guiding the team to meet and exceed customer expectations. Working closely with the Head of Department, you will foster a collaborative environment focused on continuous improvement and customer satisfaction. You will need travel expereince, be GDS Proficient and have exceptional airline knowledge! Roles and Responsibilities: Lead, coach, and develop the team to deliver outstanding customer service and achieve team goals Monitor team performance, providing feedback, training, and support to enhance skills and productivity Manage complex customer enquiries and escalations, ensuring timely and effective resolution Oversee booking changes, documentation, and administration processes to maintain accuracy and efficiency Collaborate with internal departments to streamline workflows and improve the overall customer journey Represent the brand with professionalism, setting a high standard of customer-first attitude within the team Assist with resource planning, scheduling, and shift management to meet business needs Support continuous improvement initiatives and contribute to the development of team processes and best practices Required Skills: Proven leadership experience within the travel industry, ideally in post-booking or customer service teams Strong passion for travel and cruises, with a customer-centric mindset Ability to motivate and inspire a team while managing performance effectively Highly organised with strong attention to detail and problem-solving skills Proficient in Microsoft Excel and general computer applications Flexible, proactive, and able to work collaboratively in a fast-paced environment Previous experience in the airline industry and proficiency of a GDS is essential Interested? Please call hollie on (phone number removed) or forward a copy of your CV to (url removed) UK based candidates need only apply

Calling all cruise professionals! My client has a fabulous opportunity for customer service professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 11 years, the company has achieved phenomenal success from its passion for the travel industry and its award-winning people. As a Concierge Service Administration Agent you will work closely with the Customer Service Manager and the rest of the department, to manage and ensure the customers receive the high level of service. You will have excellent attention to detail and have a passion for delivering exceptional customer service through multiple communication channels as well as travel experience. This is a Monday to Saturday role 9.30am to 6pm. Fully remote working for the right candidate with cruise experience. Roles and Responsibilities: Responding to customers pre and post book queries via email and live chat facilities. Contacting customers pre-departure to identify any pre-departure queries and ensure customer is ready for departure. Completing post booking calls to review the holiday experience and provide feedback to the Customer Service manager on any improvements needed. Completing post booking administration; Invoicing, Balance payment collections. Working independently and as a team to deliver exceptional service to our customers. Any other management request to support the customer experience. Required Skills: A good communicator with excellent verbal and written skills. Take a genuine and caring interest in the customer to support in service delivery. Proficient computer skills with the ability to use Microsoft Office Suite. Take ownership of your own development to build on product knowledge and keep up to date with the latest service trends and standards. Previous product experience in the travel sector is preferred. Interested? Please call hollie on (phone number removed) or forward a copy of your CV to (url removed) UK based candidates need only apply

Are you an experience Marketing Manager within the Cruising / Touring Industry? Do you have a strong background in Offline Marketing? Do you possess strong people management skills? WE HAVE THE ROLE FOR YOU! We are working with a London based reputable Tour Operator, who are on the lookout for an experienced Marketing Manager to join their team. As a Marketing Manager you will be responsible for the planning, delivery and evaluation of direct and trade campaigns in accordance with the marketing plan whilst managing workload of 4 direct offline / trade marketing executives. This role also involves managing key trade partner annual marketing agreements, liaising with our National Account Managers/ BDM's to ensure marketing assets are delivered in a timely manner with monthly evaluation of marketing spend. This role supports the Head of Marketing delivering all integrated marketing campaigns to achieve growth and profitability targets working alongside the Digital Marketing Manager. The successful candidate will be an experienced, agile marketer who is capable of managing multiple projects with a broad knowledge of offline media (Press/ TV/DM/Events) and ability to tailor strategy and messaging to the company brand. Responsibilities: Plan, deliver, evaluate and optimise integrated brand and tactical marketing campaigns against agreed objectives and budget for Direct and Partner activity to support commercial objectives Manage workload and develop marketing team - 4 x executives Manage overall budget spend, tracking and analysis - including TV, print, DM, Trade partner activity, events, collateral and bespoke marketing projects, as required Day-to-day management of agencies and suppliers to ensure timely delivery of activity - Media agency, TV production, print supplier Work closely with stakeholders and partners to identify and implement opportunities to leverage B2C activity through the trade to maximise overall campaign impact and ROI The person: Confident marketing manager who has a minimum of 3 years relevant experience at this level who understands AB1 demographic audience / cruise and touring market Evidence of marketing activity and achievements across full spectrum, including campaign and brand strategy Demonstrated ability to drive marketing strategy to achieve commercial objectives Sound commercial acumen and focus on ROI Demonstrated capacity to manage people, resources and budgets Outstanding organisation skills with the capability to manage multiple Commitment to exceptional standards of quality and service Excellent communication, leadership and delegation skills Passion for continued improvement Accountable and reliable Proactive and positive The package: A salary of 50,000 - 60,000 (dependant on experience) 25 days of annual leave, plus bank holidays Experience our premium products with familiarisation trips Wellbeing program and learning & development opportunities Opportunity to Work From Anywhere for up to 10 days per year Highly engaged team and great company culture Interested? Please click APPLY or contact (url removed)