BNP Paribas Personal Finance

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we're part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role We're looking for a highly analytical and proactive Senior Collections Insight Analyst to provide insight into customer behaviour and Collections performance. Working closely with the Collections Management team, you'll use data and analysis to identify trends, understand root causes and highlight opportunities to improve performance. You'll play a key role in delivering regular and ad-hoc reporting, conducting deep-dive analysis and supporting tactical and strategic decision making across Collections. This is a varied role where strong problem solving skills, attention to detail and the ability to work with large datasets will be essential. Key Responsibilities Provide proactive analysis of Collections performance, identifying positive and negative trends and their root causes. Work with the Collections Management team to investigate performance issues and conduct deep-dive analysis to test and validate hypotheses. Identify opportunities to improve Collections performance, including highlighting priority customer groups and areas for targeted activity. Produce regular management reports and meaningful commentary to provide clear visibility of performance and support effective decision making. Monitor champion/challenger trials and assess their impact on Collections performance. Work collaboratively across functions, sharing best practice and developing the tools and skills required to deliver effective analysis. Skills & Attributes Proven experience in Collections, consumer risk, finance, data analysis or a similar analytical environment. Strong analytical and problem solving skills, with the ability to work with large datasets and make logical connections. Experience producing clear, concise reports and translating complex data into meaningful insight. Strong attention to detail, with a commitment to accuracy, integrity and getting things right first time. Experience using SAS, SQL and Excel; knowledge of Python, R or data visualisation tools such as Tableau would be desirable. Confident communicator with the ability to question, challenge, take initiative and work effectively with stakeholders across different departments. What's in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: Competitive salary and comprehensive package, contributory pension, and health cash plan. Opportunity to buy/sell holiday, giving you even more control over your work-life balance. Flexible benefits including private medical insurance and lifestyle discounts. A culture that values collaboration, development and wellbeing. Could this be you? Making a positive impact is at the heart of everything we do. We're looking for people who live by our values, who are Positive, Brave and Own It. Don't let confidence hold you back. You don't need to meet every requirement-if you have around 75% of the skills and the right attitude, we'd love to hear from you. We aim to complete the process within 3-4 weeks, depending on availability. If you're not shortlisted, we'll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. We're committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

BNP Paribas Personal Finance in Solihull is seeking a Senior Collections Insight Analyst to turn customer data into actionable insights. You will work with the Collections Management team to analyse behaviour, identify trends and support decisions to improve performance. The role requires strong data skills, experience with SAS, SQL and Excel, and knowledge of Python or R or data visualization tools. You'll deliver regular reports, conduct deep-dive analyses and share findings with stakeholders

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we're part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role We're looking for an experienced Motor Operations Vehicle Manager to lead the operational management of our vehicle assets throughout their lifecycle. You'll drive operational performance, work closely with internal teams and external suppliers, and use data and insight to maximise asset value while ensuring fair customer outcomes and compliance with regulatory requirements. Key Responsibilities Lead the operational management of vehicle assets, ensuring efficient end-of-contract processes and strong commercial performance. Use data and management information to identify trends, improve performance and support operational decision-making. Manage relationships with third-party suppliers, monitoring service delivery, governance and performance against agreed SLAs. Collaborate with teams across Operations, Finance, Risk and Asset Management to deliver effective operational strategies. Ensure compliance with FCA requirements, Consumer Duty, governance standards and operational controls. Lead, coach and develop your team, promoting a culture of continuous improvement, accountability and excellent customer outcomes. Travel will be required to visit auction houses to review performance, operational standards and working practices. Skills & Attributes Proven leadership experience within a motor, asset management or regulated financial services environment. Strong analytical skills with experience using data and MI to drive operational performance and continuous improvement. Excellent stakeholder and supplier management skills, with the ability to build effective relationships across the business. Good understanding of vehicle asset management, end-of-contract processes and operational governance. Strong knowledge of FCA regulations, Consumer Duty and delivering fair customer outcomes. Organised, commercially minded and resilient, with excellent communication and decision-making skills. What's in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: Competitive salary and comprehensive package, contributory pension, and health cash plan. Opportunity to buy/sell holiday giving you even more control over your work-life balance. Flexible benefits including private medical insurance and lifestyle discounts. A culture that values collaboration, development and wellbeing. Hybrid working with excellent learning and development opportunities to support your career. Could this be you? Making a positive impact is at the heart of everything we do. We're looking for people who live by our values, who are Positive, Brave and Own It. Don't let confidence hold you back. You don't need to meet every requirement-if you have around 75% of the skills and the right attitude, we'd love to hear from you. Learn more about careers with us: Your Application Journey Call with our Talent Acquisition team Informal chat with the Hiring Manager Competency-based interview including a short presentation (90 minutes) We aim to complete the process within 3-4 weeks, depending on availability. If you're not shortlisted, we'll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. We're committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

BNP Paribas Personal Finance in Solihull seeks an experienced Motor Operations Vehicle Manager to lead the lifecycle management of our vehicle assets. You will drive performance, collaborate with internal teams and external suppliers, and use data to maximise asset value while ensuring fair customer outcomes and regulatory compliance. This full-time, permanent role offers a flexible hybrid working model and opportunities to travel to auction houses to review performance and practices.