Starting Salary: £28,000 - £35,000 (depending on experience) Location: On site (Glasgow City Centre), with occasional travel when required Full time: 40 hours per week Voted one of Sunday Times Best Places to Work 2025 and 2026! Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities. At Chisholm Hunter, technology plays a vital role in supporting our luxury retail stores, support centre, and operations. As we continue to grow, we are looking for an enthusiastic and customer-focused IT Support Co-ordinator to join our IT team. The Role The IT Support Co-ordinator will provide reliable, hands-on first- and second-line support across Chisholm Hunter's Support Centre, store network, e-commerce operation and workshop/manufacturing functions. Working as part of the IT team, the role supports the effective operation and continuous improvement of core business systems, the Microsoft environment, infrastructure and end user technology. IT takes ownership of incidents through to resolution, coordinating specialist or supplier support where required and keeping colleagues informed throughout. The role is predominantly office based in Glasgow, with occasional travel to stores and flexibility required during peak periods or business-critical incidents. Key Responsibilities: Provide first and second-line IT support Manage support tickets and service requests through to resolution Support Microsoft 365, Entra ID (Azure AD), Windows 10/11 and end-user devices Maintain laptops, desktops, printers, mobile devices and store technology Support business-critical retail, EPOS and operational systems Perform system health, security and compliance checks Contribute to IT projects, upgrades and continuous improvement initiatives Ideally you will have: Previous experience in an IT Support, Service Desk or Support Analyst role Strong Microsoft 365 and Windows troubleshooting skills Experience managing user accounts and permissions Excellent communication and customer service skills Strong organisational and problem-solving skills Benefits Excellent career development opportunities and a clear development path Accredited industry training and qualifications (fully-funded) 29 days holiday per year Company life assurance of three times your salary for all colleagues Generous staff discounts Colleague incentives (cash rewards, show tickets, overnight stays, and more)
Oct 08, 2026
Full time
Starting Salary: £28,000 - £35,000 (depending on experience) Location: On site (Glasgow City Centre), with occasional travel when required Full time: 40 hours per week Voted one of Sunday Times Best Places to Work 2025 and 2026! Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities. At Chisholm Hunter, technology plays a vital role in supporting our luxury retail stores, support centre, and operations. As we continue to grow, we are looking for an enthusiastic and customer-focused IT Support Co-ordinator to join our IT team. The Role The IT Support Co-ordinator will provide reliable, hands-on first- and second-line support across Chisholm Hunter's Support Centre, store network, e-commerce operation and workshop/manufacturing functions. Working as part of the IT team, the role supports the effective operation and continuous improvement of core business systems, the Microsoft environment, infrastructure and end user technology. IT takes ownership of incidents through to resolution, coordinating specialist or supplier support where required and keeping colleagues informed throughout. The role is predominantly office based in Glasgow, with occasional travel to stores and flexibility required during peak periods or business-critical incidents. Key Responsibilities: Provide first and second-line IT support Manage support tickets and service requests through to resolution Support Microsoft 365, Entra ID (Azure AD), Windows 10/11 and end-user devices Maintain laptops, desktops, printers, mobile devices and store technology Support business-critical retail, EPOS and operational systems Perform system health, security and compliance checks Contribute to IT projects, upgrades and continuous improvement initiatives Ideally you will have: Previous experience in an IT Support, Service Desk or Support Analyst role Strong Microsoft 365 and Windows troubleshooting skills Experience managing user accounts and permissions Excellent communication and customer service skills Strong organisational and problem-solving skills Benefits Excellent career development opportunities and a clear development path Accredited industry training and qualifications (fully-funded) 29 days holiday per year Company life assurance of three times your salary for all colleagues Generous staff discounts Colleague incentives (cash rewards, show tickets, overnight stays, and more)
Chisholm Hunter in Glasgow City Centre is seeking an enthusiastic IT Support Co-ordinator to provide hands-on first- and second-line support across our Support Centre, store network, e-commerce operation and workshop/manufacturing functions. The role is office-based in Glasgow, with occasional travel to stores and flexibility required during peak periods or business-critical incidents. The IT Support Co-ordinator will provide reliable support for Microsoft 365, Entra ID, Windows 10/11 and
Oct 08, 2026
Full time
Chisholm Hunter in Glasgow City Centre is seeking an enthusiastic IT Support Co-ordinator to provide hands-on first- and second-line support across our Support Centre, store network, e-commerce operation and workshop/manufacturing functions. The role is office-based in Glasgow, with occasional travel to stores and flexibility required during peak periods or business-critical incidents. The IT Support Co-ordinator will provide reliable support for Microsoft 365, Entra ID, Windows 10/11 and
Chisholm Hunter is seeking a passionate Sales Professional for a full-time role at Gyle Shopping Centre, Edinburgh. You will welcome clients with warmth, guide them through our luxury collections, and deliver a memorable, high-end shopping experience. With a strong focus on product knowledge, you will educate clients about gemstones and craftsmanship, offering personalised recommendations and upselling where appropriate. The role emphasizes achieving sales targets in a premium environment.
Oct 08, 2026
Full time
Chisholm Hunter is seeking a passionate Sales Professional for a full-time role at Gyle Shopping Centre, Edinburgh. You will welcome clients with warmth, guide them through our luxury collections, and deliver a memorable, high-end shopping experience. With a strong focus on product knowledge, you will educate clients about gemstones and craftsmanship, offering personalised recommendations and upselling where appropriate. The role emphasizes achieving sales targets in a premium environment.
Salary: £12.71 plus commission (flexible with industry experience) Location: Gyle Shopping Centre, Edinburgh Full time 37.5 hours per week. Voted one of Sunday times best places to work 2025 and 2026! We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities. We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our client. What's in it for you? Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification - and reward them when they pass! Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles. Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends. Enjoy a competitive salary and attractive benefits package, where over half of our sales professionals earn in excess of £30,000 each year (basic salary and bonus). To achieve this salary, you will excel in the below key areas of the role Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand. Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions. Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client. Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience. Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing. Qualifications & Experience: Previous retail sales experience, preferably in luxury goods or jewellery. Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous) Excellent interpersonal skills with the ability to engage and connect with clients. Strong sales acumen and a track record of meeting or exceeding targets. Flexibility with regards to working hours
Oct 08, 2026
Full time
Salary: £12.71 plus commission (flexible with industry experience) Location: Gyle Shopping Centre, Edinburgh Full time 37.5 hours per week. Voted one of Sunday times best places to work 2025 and 2026! We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities. We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our client. What's in it for you? Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification - and reward them when they pass! Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles. Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends. Enjoy a competitive salary and attractive benefits package, where over half of our sales professionals earn in excess of £30,000 each year (basic salary and bonus). To achieve this salary, you will excel in the below key areas of the role Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand. Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions. Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client. Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience. Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing. Qualifications & Experience: Previous retail sales experience, preferably in luxury goods or jewellery. Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous) Excellent interpersonal skills with the ability to engage and connect with clients. Strong sales acumen and a track record of meeting or exceeding targets. Flexibility with regards to working hours