Emotiv Technical Recruitment

7 job(s) at Emotiv Technical Recruitment

Emotiv Technical Recruitment Gaydon, Warwickshire
Jul 24, 2025
Contractor
Job Title: UX Designer - (phone number removed) Location: Warwickshire Duties: This role exists to generate and deliver high-quality interaction design for future products. It focuses on the conception and design of user interface systems across the vehicle, including instrument clusters, centre screens, passenger screens, voice, gesture and other emerging interaction modalities. The UX Designer will translate operational and informational requirements into intuitive and elegant user experiences that support the driving task and align with industry standards and regulatory guidance. A key part of this role is working within an established Design System and Figma-based component library, ensuring consistency and efficiency across all digital touchpoints. You will contribute to the evolution of the design system by identifying gaps, proposing new components and collaborating with DesignOps and engineering teams to ensure seamless implementation. You will work closely with research and behavioural science specialists to develop, validate and refine interface concepts from early ideation through to real-world testing. Key Responsibilities Design user interfaces for in-vehicle systems, grounded in human-centred design principles and aligned with usability and industry standards. Translate complex requirements into clear, testable interaction concepts using Figma and prototyping tools. Work within and contribute to the Design System, ensuring consistent use of components, patterns and interaction models. Collaborate with DesignOps to evolve the component library, ensuring it supports current and future UX needs. Partner with researchers and behavioural scientists to plan and interpret user testing, iterating designs based on insights. Participate in agile ceremonies, sprint planning and design reviews as part of a cross-functional team. Skills: Essential Skills Proven experience designing user interfaces through a human-centred design process, ideally in complex or embedded systems. Strong portfolio showcasing end-to-end UX design, including research, prototyping, testing, and delivery. Proficiency in Figma, including prototyping, use of components, variants, auto layout, and libraries. Experience working within and contributing to a design system and component library. Strong understanding of usability, accessibility, and user experience principles. Ability to design and deliver user stories, journeys, and prototypes that reflect customer needs and business goals. Comfortable working in agile, multi-disciplinary teams and fast-paced environments. Excellent communication and influencing skills, with the ability to engage stakeholders at all levels and present complex ideas clearly. Confident facilitating workshops and synthesising feedback into actionable design improvements. Familiarity with the automotive or consumer electronics landscape, including awareness of UX/UI consistency across platforms. Ability to incorporate customer feedback, usage metrics, and research insights into design decisions. Desirable Skills Experience designing for automotive, mobility, or embedded systems. Familiarity with Agile and Scrum methodologies. Exposure to behavioural research methods and interpreting qualitative and quantitative data. Experience conducting various forms of user research and synthesizing the data to inform design decisions. Education: Bachelor's degree or equivalent experience in UX Design, Human-Computer Interaction, Product Design, Psychology, Human Factors, or Ergonomics.
Emotiv Technical Recruitment Gaydon, Warwickshire
Jul 23, 2025
Contractor
Job Title: Connected Car Customer Experience Design Manager - (phone number removed) Department : Commercial / Vehicle Connected Services Location: Warwickshire The Opportunity This is an exciting opportunity within the Vehicle Connected Services (VCS) Strategy team. As Customer Experience Design Manager, you'll be responsible for designing, measuring and enhancing an exceptional end-to-end customer experience at every touchpoint of the VCS programme, ensuring satisfaction and loyalty throughout the customer lifecycle. Through acting as the voice of the customer for VCS, you'll represent our client's needs, preferences and feedback in decision-making processes. As well as conducting and overseeing research to continuously validate new ideas and improvements. You'll be responsible for continually developing and ensuring the successful implementation of the customer experience strategy, including assessing possible CX innovations and applying these where necessary to the VCS customer journey. Working with a cross-functional programme team, including Engineering and Digital teams, you'll ensure a cohesive end to end approach is defined and delivered with the overall goal to remove friction, reduce effort and grow value for our customers. Please note, this is a fixed-term contract position for 12 months. While this role offers valuable experience and excellent growth opportunities, it is not a permanent position. Key Accountabilities and Responsibilities Customer Centricity Guardianship within and across all VCS CX Workstreams Ensure that a customer-centric strategy and principles are integrated into each VCS CX workstream, guiding teams towards prioritizing customer satisfaction and loyalty resulting in an increase to CLV and revenue Actively advocate for the customer by embedding customer needs, preferences, and feedback into decision- making processes Conduct regular reviews to ensure that project activities align with the overarching goal of delivering an exceptional customer experience Ensure consistent and positive customer interactions are delivered across all touchpoints Collecting and Acting on Customer Insights Implement and follow a systematic approach to gathering customer insights through continuous research, competitor & Voice of Customer analysis. Engage others in the team with proactive customer feedback collection and sharing Translate insights into actionable recommendations, advocating for changes that will directly impact customer satisfaction and loyalty Communicate key insights and action requirements in a convincing and engaging manner to decision makers Customer Journey Mapping and Management Utilise Customer Journey Management tools and techniques to develop comprehensive customer journey maps that encompass customer touchpoints, emotions, and opportunities based on insights Regularly review and update journey maps to reflect evolving customer expectations and market trends Provide recommendations and improvements for existing projects and new project planning based on journey mapping outcomes CX Metrics and KPIs Define and track key performance indicators (KPIs) suitable for luxury customers to measure customer satisfaction and loyalty Manage the monitoring of social media listening for customer sentiment Conduct regular reviews of customer-centric KPI data, identifying trends and areas for improvement, and sharing insights with relevant teams. Stakeholder Coordination Act as a central point of contact for all stakeholders involved in CX-related projects, ensuring clear communication and alignment of objectives Collaborate with various departments (e.g., Commercial, Engineering, Digital, Global Customer Insights) to create and refine value-driven experiences that resonate with our customer base Guide Senior Stakeholders on customer experience best practices, strategies and opportunities to aide decision making Manage and lead a customer experience team, providing continuous guidance and development Knowledge, Skills and Experience Essential: Significant experience in customer journey methodologies including journey mapping and service blueprinting Experience in designing and delivering digital connected products & experiences on a global scale Proven track record in delivering large scale strategic and more tactical improvements to the Customer Experience Strong knowledge of analysing consumer insights and Voice of Customer feedback Strong problem-solving skills when identifying and addressing customer issues, resolving conflicts and finding creative solutions to customer pain points Desirable: Experience and background in marketing, customer experience and/or customer innovation Familiarity with agile project management principles and practices Personal Profile Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Continually working hard to deliver a modern luxury experience to earn and keep our customers' trust and loyalty Results driven, demonstrates tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment Resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs Ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style
Emotiv Technical Recruitment Shirley, West Midlands
Jul 23, 2025
Contractor
ob Title: Facilities Engineer - (phone number removed) Location: Solihull Duties: Facilities Engineering is responsible for the design, planning, construction, and maintenance of equipment, machinery, buildings, and other facilities. Plans, budgets, and schedules facility modifications, including estimates on equipment, labour, materials, and other related costs. Oversees the coordination of building space allocation and layout, communication services and facilities expansion. May have responsibility for establishing and overseeing health and safety standards. Responsibilities typically include: Managing projects / processes, working independently with limited supervision. Coaching and reviewing the work of lower level professionals. Problems faced are difficult and sometimes complex.
Emotiv Technical Recruitment
Jul 23, 2025
Contractor
JOB TITLE: GME T&F Manufacturing Lead Engineer - (phone number removed) LOCATION: Liverpool WHAT TO EXPECT Trim and Final Facilities are responsible for the development and introduction of new and modified facilities associated with new model introductions and model year changes. Ensure facility installations are delivered through strict adherence to Product Creation and Delivery System (PCDS) and Launch Quality Operating System (LQOS) Gateways deliverables, Health & Safety and Manufacturing Engineering Facility procurement procedures. Key Responsibilities Project manage the planning and implementation of facility installations for new model introductions. Lead the creation of detailed facility timing plans in line with manufacturing launch strategies. Lead supplier selection and vendor management activities with purchasing. Provide feasibility statements for Product designs to suit manufacturing process & facility requirements. Create and maintain detailed cost trackers up to and beyond programme approval. Achieve Equipment Capability targets for all new & modified facilities, including Operating Efficiency Effeteness targets. Ensure adherence to Reliability & Maintainability, 8D, Mean Time To Repair (MTTR), Mean Time Before Failure (MTBF) and Preventative Maintenance (PM) principles. Allocating workload through setting and monitoring team objectives Manage and resolve technical issues and escalate where appropriate. Embrace the Agile methodology acting as a Scrum Master. Represent Trim & Final Facilities at program meetings at all levels and present status. Provide departmental responses to PCDS & LQOS deliverables and Product Definition Letter's etc. Ensure the team support virtual build events raising and championing issues where appropriate. Identify resource requirements in support of virtual and physical builds. Provide feasibility of product and process designs to suit manufacturing facility requirements. Ensure achievement of capability of all processes and equipment, including dimensional targets. Ensure application of lean manufacturing principals and Bill of Process (BOP) requirements. Drive quality planning and analysis for manufacturing. Balance workload and prioritize the team ensuring all key business objectives are met. Collaborative working with multiple teams: GME Technologies, Logistics, Digitals, Maintenance, Production and Programme Management Support the development of the Engineers through on the job coaching, creators conversations. Co-ordinate and Lead Go Look See events. Liaising with downstream teams and Manufacturing plants to concur alignment. Manufacturing Engineering contribution within agile teams. Develop P6 plan to manage team and programme deliverables. Communicate programme deliverables to PD&D teams and manage progress reporting. Competitor benchmarking for facility and process strategies. Drive lean principles with all aspects of manufacturing operating process. WHAT YOU'LL NEED Skills, experience and qualifications required: Detailed understanding of NEBOSH and Construction Design Management (CDM) Regulation. In depth project and budgetary management experience Proven track record of delivering facilities within a manufacturing environment. Ability to set individual and team objectives and measure performance against them. Previous experience of managing multiple facility suppliers and concurrent projects. Experience of and involvement in product launches. Knowledge of and involvement in product development including use of virtual toolsets.
Emotiv Technical Recruitment Gaydon, Warwickshire
Jul 22, 2025
Contractor
The Opportunity This is an exciting opportunity within the Vehicle Connected Services (VCS) Strategy team. As Customer Experience Design Manager, you'll be responsible for designing, measuring and enhancing an exceptional end-to-end customer experience at every touchpoint of the VCS programme, ensuring satisfaction and loyalty throughout the customer lifecycle. Through acting as the voice of the customer for VCS, you'll represent our client's needs, preferences and feedback in decision-making processes. As well as conducting and overseeing research to continuously validate new ideas and improvements. Key Accountabilities and Responsibilities Customer Centricity Guardianship within and across all VCS CX Workstreams Ensure that a customer-centric strategy and principles are integrated into each VCS CX workstream, guiding teams towards prioritizing customer satisfaction and loyalty resulting in an increase to CLV and revenue Actively advocate for the customer by embedding customer needs, preferences, and feedback into decision- making processes Conduct regular reviews to ensure that project activities align with the overarching goal of delivering an exceptional customer experience Ensure consistent and positive customer interactions are delivered across all touchpoints Collecting and Acting on Customer Insights Implement and follow a systematic approach to gathering customer insights through continuous research, competitor & Voice of Customer analysis. Engage others in the team with proactive customer feedback collection and sharing Translate insights into actionable recommendations, advocating for changes that will directly impact customer satisfaction and loyalty Communicate key insights and action requirements in a convincing and engaging manner to decision makers Customer Journey Mapping and Management Utilise Customer Journey Management tools and techniques to develop comprehensive customer journey maps that encompass customer touchpoints, emotions, and opportunities based on insights Regularly review and update journey maps to reflect evolving customer expectations and market trends Provide recommendations and improvements for existing projects and new project planning based on journey mapping outcomes Knowledge, Skills and Experience Essential: Significant experience in customer journey methodologies including journey mapping and service blueprinting Experience in designing and delivering digital connected products & experiences on a global scale Proven track record in delivering large scale strategic and more tactical improvements to the Customer Experience Strong knowledge of analysing consumer insights and Voice of Customer feedback Strong problem-solving skills when identifying and addressing customer issues, resolving conflicts and finding creative solutions to customer pain points Desirable: Experience and background in marketing, customer experience and/or customer innovation Familiarity with agile project management principles and practices Personal Profile Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Continually working hard to deliver a modern luxury experience to earn and keep our customers' trust and loyalty Results driven, demonstrates tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment Resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs Ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style Strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback Strong leadership qualities are essential to lead the customer experience team, driving consumer-centric initiatives, and influencing positive change within the organization
Emotiv Technical Recruitment Gaydon, Warwickshire
Jul 17, 2025
Contractor
The Opportunity In support of SUMS (Software Update Management System), for which all software changes intended for our customer vehicles must follow as part of Regulation UNECE 156. We require a number of additional roles to support optimal delivery of our software packs. This role is to manage execution of the SUMS test cases for SOTA (Software Over The Air) Deployment and Integration Compatibility validation for every SUMS Pack. Key Performance Indicators SUMS Test Cases Executed Test Results documented and fed into technical leads for sign-off decisions Key Accountabilities and Responsibilities Managing multiple vehicle updates in parallel via a set of defined test cases Installing software via Corvus (or other installation software) Raising SOTA campaigns in Core SOTA tool Collecting logs from both vehicle and offboard environments Managing a sequence of test cases Static customer function tests Dynamic customer function tests (class 2) Extracting snapshots (creation & analysis) Current draw testing (utilising current probe measurements) Logging results in JIRA (inc X-RAY plug-in) test management Additional Topix(Service Toolset) usage to replicate Service installations Key Interactions SUMS Central Change Control board SUMS Technical Leads SOTA Technical Leads Software Releasing Teams Knowledge, Skills and Experience Essential: Technical expertise and experience of test facility and test part preparation Experienced with data acquisition and control systems. Data analysis and reporting of test data. Natural problem-solver with structured approach to problem solving in a technical environment. The ability to validate, prepare and read engineering documents. Computer literate, including Microsoft Office competency to produce plans, presentations, graphs, process and Single Point Lesson (SPL) documents. A full UK driving license with less than 6 penalty points, no disqualification, 2 years accident-free record Desirable: Experience in XRAY/JIRA Test Authoring Environment Experience and certification for conducting testing on proving grounds. Proficient in the use and application of a programming / scripting language (C/C++, python, Java, or similar) Educated to Degree level in a Systems, Mechanical, Electrical/Electronic or related field.
Emotiv Technical Recruitment Gaydon, Warwickshire
Jul 14, 2025
Contractor
Job Title: Systems Engineer - (phone number removed) Contract - Inside IR35 Location: Warwickshire Duties: Develop and maintain systems engineering competence in the squad Ensure the requirements authored are robust and meet quality standards by developing the process and methods Gather end-user (system engineer) needs, wants and concerns Maintain understanding of system engineering process, regulatory and legislative landscape Work with business analysts and process experts to develop compliant and efficient processes Identify key performance indicators and measures for system engineering processes Work with domain product owners to identify inputs to product roadmaps for delivery of process, methods, tools, training, etc. Guide domain product development (process, methods, tools, training, etc.) by supporting factory product owners and developers to understand system engineering principles and practices Skills: Previous experience as a System Engineering practitioner across the whole System Engineering lifecycle (in a complex electrical/electronic, software or mechatronic environment). Previous experience in application of System Engineering tools and techniques in the real world (preferably in the defence, aerospace, rail or automotive industry). Previous experience of influencing business mindset and complex process change. Significant experience of SE toolset for example, IBM DOORS, Rhapsody, Catia Magic, etc Extensive experience of requirements management practices in line with Systems Engineering processes Real world experience of system engineering process and method development Knowledge of system modelling, FMA, Cyber security, Functional safety practices Education: Relevant Systems Engineering studies, accreditations and practices