Customer Service Administrator About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, CompassRock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. About the role Join our vibrant team of Customer Service Administrators and be part of a dynamic operation providing top-tier customer service to over 10,000 properties across the UK using cutting-edge cloud-based software! This role is packed with variety, where no two days are the same. You'll be at the heart of it all, handling calls and emails from both residential and commercial properties, working alongside tenants, landlords, facilities managers and engineers to solve problems quickly and efficiently. Your ability to think on your feet and provide exceptional solutions will make you a key player in delivering outstanding customer experiences. With our service running 24/7, 365 days a year, you'll be part of a team that's always ready to go the extra mile for our customers! What you'll be getting up to Logging issues and quote requests into our Internal System, offering reassurance and support every step of the way. Building strong relationships with customers in the field Keeping customers informed about progress, updates and what's happening every step of the way. No one likes being left in the dark, so you'll make sure they always know what's going on! Dealing with queries and chasing updates, providing quick answers and follow-ups when needed. Supporting your colleagues when things get busy, sharing the load and making sure we all hit our targets together Providing unforgettable customer service that leaves a lasting impression, so customers will remember your name every time they call and expect nothing less than amazing service. Problem-solving every day, thinking outside the box to provide solutions that make customers' lives easier. Hitting Service Centre KPIs and smashing targets, helping us show what we're made of! Taking ownership of customer feedback, using it to continuously improve service and elevate the customer experience. Staying up to date with the latest product offerings, services and processes, so you're always ready to offer the best solutions to customers. No two days are the same - one moment you could be on a call, the next you're handling emails, participating in a TikTok (only if you are willing to participate!), or listening to our employees and giving them the chance to share their thoughts and feedback to continuously improve our service. What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need Previous customer service experience Experience in an office or contact centre environment (bonus points!) A good understanding of facilities management (or the willingness to learn!) Top notch communication skills (both written and verbal) The ability to stay cool when things get busy and fast-paced Strong attention to detail A creative problem-solver who thinks outside the box Calm and composed under pressure, especially in urgent situations Proficient computer skills, including Word and Excel Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: £24,570 per annum Location: Office Based initially in St Ives, Cambridgeshire, with hybrid working after successfully passing probation Working Pattern: You'll work on a fixed shift pattern, including at least one weekend day. Shifts alternate between early and late, with the following hours: Week 1: 07:30 - 15:30, Week 2: 10:30 - 19:30 Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme and exclusive shopping discounts Family - we enhance statutory entitlements for family leave policies Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Aug 20, 2025
Full time
Customer Service Administrator About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, CompassRock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. About the role Join our vibrant team of Customer Service Administrators and be part of a dynamic operation providing top-tier customer service to over 10,000 properties across the UK using cutting-edge cloud-based software! This role is packed with variety, where no two days are the same. You'll be at the heart of it all, handling calls and emails from both residential and commercial properties, working alongside tenants, landlords, facilities managers and engineers to solve problems quickly and efficiently. Your ability to think on your feet and provide exceptional solutions will make you a key player in delivering outstanding customer experiences. With our service running 24/7, 365 days a year, you'll be part of a team that's always ready to go the extra mile for our customers! What you'll be getting up to Logging issues and quote requests into our Internal System, offering reassurance and support every step of the way. Building strong relationships with customers in the field Keeping customers informed about progress, updates and what's happening every step of the way. No one likes being left in the dark, so you'll make sure they always know what's going on! Dealing with queries and chasing updates, providing quick answers and follow-ups when needed. Supporting your colleagues when things get busy, sharing the load and making sure we all hit our targets together Providing unforgettable customer service that leaves a lasting impression, so customers will remember your name every time they call and expect nothing less than amazing service. Problem-solving every day, thinking outside the box to provide solutions that make customers' lives easier. Hitting Service Centre KPIs and smashing targets, helping us show what we're made of! Taking ownership of customer feedback, using it to continuously improve service and elevate the customer experience. Staying up to date with the latest product offerings, services and processes, so you're always ready to offer the best solutions to customers. No two days are the same - one moment you could be on a call, the next you're handling emails, participating in a TikTok (only if you are willing to participate!), or listening to our employees and giving them the chance to share their thoughts and feedback to continuously improve our service. What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need Previous customer service experience Experience in an office or contact centre environment (bonus points!) A good understanding of facilities management (or the willingness to learn!) Top notch communication skills (both written and verbal) The ability to stay cool when things get busy and fast-paced Strong attention to detail A creative problem-solver who thinks outside the box Calm and composed under pressure, especially in urgent situations Proficient computer skills, including Word and Excel Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: £24,570 per annum Location: Office Based initially in St Ives, Cambridgeshire, with hybrid working after successfully passing probation Working Pattern: You'll work on a fixed shift pattern, including at least one weekend day. Shifts alternate between early and late, with the following hours: Week 1: 07:30 - 15:30, Week 2: 10:30 - 19:30 Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme and exclusive shopping discounts Family - we enhance statutory entitlements for family leave policies Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
About us Axiom GRC is a leading Governance, Risk and Compliance (GRC) SaaS and Services group. Our Enterprise Division, comprising of three Business Units, is seeking a Data Lead to support its long-term growth. The focus for this role will be to support our Vantify business. Through Vantify's unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, CompassRock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. About the role As the Data Lead for our Enterprise Division, you will be responsible for working with the division's management teams to add value to their strategy and operations through data. You will initially report to the Group Head of Data with a dotted line to Vantify's Business Director. You will enhance the division's data capability and culture and drive the prioritisation and execution of key projects on the roadmap. There will be Analytics and Data Engineering support, but you should be eager to be hands-on for this role. We value attitude as much as aptitude. We're looking for someone who can build solutions from the ground up, adapt to changing requirements, and work effectively with diverse stakeholders to integrate data solutions into our business operations. What you'll be getting up to Operationalise our existing data assets and champion them throughout the businesses. Coach, mentor, and lead the wider user teams, driving continuous improvement and adoption of information-driven decisions. Establish data governance practices ensuring data accuracy, consistency, and reliability across divisional systems and our reporting estate Develop high-performance data solutions that produce tangible business value and further enable our data-driven approach using dbt, Snowflake, and Power BI Collaborate with business stakeholders to drive commercial outcomes through data, showcasing a willingness to provide fine-grained reporting to any area of the business What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need To know how to do this - you have 4+ years prior experience in a data analytics role with strong data modelling skills and exposure to dbt, Snowflake (or similar cloud data warehouse) and Power BI (or another Visualisation tool) To be self-motivated - you're resilient and a proactive individual with ability to work independently and drive projects forward To showcase strong communication skills - you can translate technical concepts to non-technical audiences Have worked with a similar business - you have experience in SaaS and/or Services businesses with a particular focus on any of: Sales Pipeline Reporting, Product Analytics and Service Delivery Metrics Knowledge of Python or other programming languages, whilst this is not essential, it could be beneficial in this role Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: £70,000 per annum Location: Hybrid between working from home and our London office. There will also be occasional travel to divisional offices across the UK Working Pattern: Monday to Friday, 9am to 5:30pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, paid sick leave, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme, exclusive discounts and rewards for 1,000s of retailers Family - we enhance statutory entitlements for family leave policies and you'll be covered under our Group Life Insurance for 3x salary Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Aug 19, 2025
Full time
About us Axiom GRC is a leading Governance, Risk and Compliance (GRC) SaaS and Services group. Our Enterprise Division, comprising of three Business Units, is seeking a Data Lead to support its long-term growth. The focus for this role will be to support our Vantify business. Through Vantify's unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, CompassRock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. About the role As the Data Lead for our Enterprise Division, you will be responsible for working with the division's management teams to add value to their strategy and operations through data. You will initially report to the Group Head of Data with a dotted line to Vantify's Business Director. You will enhance the division's data capability and culture and drive the prioritisation and execution of key projects on the roadmap. There will be Analytics and Data Engineering support, but you should be eager to be hands-on for this role. We value attitude as much as aptitude. We're looking for someone who can build solutions from the ground up, adapt to changing requirements, and work effectively with diverse stakeholders to integrate data solutions into our business operations. What you'll be getting up to Operationalise our existing data assets and champion them throughout the businesses. Coach, mentor, and lead the wider user teams, driving continuous improvement and adoption of information-driven decisions. Establish data governance practices ensuring data accuracy, consistency, and reliability across divisional systems and our reporting estate Develop high-performance data solutions that produce tangible business value and further enable our data-driven approach using dbt, Snowflake, and Power BI Collaborate with business stakeholders to drive commercial outcomes through data, showcasing a willingness to provide fine-grained reporting to any area of the business What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need To know how to do this - you have 4+ years prior experience in a data analytics role with strong data modelling skills and exposure to dbt, Snowflake (or similar cloud data warehouse) and Power BI (or another Visualisation tool) To be self-motivated - you're resilient and a proactive individual with ability to work independently and drive projects forward To showcase strong communication skills - you can translate technical concepts to non-technical audiences Have worked with a similar business - you have experience in SaaS and/or Services businesses with a particular focus on any of: Sales Pipeline Reporting, Product Analytics and Service Delivery Metrics Knowledge of Python or other programming languages, whilst this is not essential, it could be beneficial in this role Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: £70,000 per annum Location: Hybrid between working from home and our London office. There will also be occasional travel to divisional offices across the UK Working Pattern: Monday to Friday, 9am to 5:30pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, paid sick leave, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme, exclusive discounts and rewards for 1,000s of retailers Family - we enhance statutory entitlements for family leave policies and you'll be covered under our Group Life Insurance for 3x salary Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Senior Legionella Consultant About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by multiple leading organisations from property management, education and healthcare sectors our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. About the role This role, reporting directly to the Environmental Consultancy Team Manager, provides an excellent opportunity to join a team of full-time consultants and part-time associates working across the UK. You'll be delivering first-class consultative services to clients in both the private and public sectors. Your responsibilities will include planned visits to a variety of commercial properties, often in collaboration with client Facilities or Building Managers. This allows you to engage directly with clients, offering expert advice and guidance on water hygiene issues. The role offers a great balance, with a mix of client site visits and time working from home for research and report writing, ensuring you can make a meaningful impact both in the field and behind the scenes. What you'll be getting up to Conduct Comprehensive Legionella Risk Assessments Perform detailed risk assessments for domestic hot and cold-water systems, ensuring compliance with the latest standards and guidance. Assess the design, condition and usage of water systems to identify potential risks. Develop tailored recommendations to mitigate risks and enhance system safety. Carry out audits of evaporative cooling systems, reviewing maintenance practices and operational records. Draft Detailed Technical Reports. Prepare high-quality, technical reports summarizing findings from site visits and assessments. Ensure all reports meet industry standards and are completed within agreed-upon timeframes. Utilise client management systems for seamless report uploads and efficient communication. Collaborate with clients to provide clear, actionable insights and follow-up recommendations. Collect and Analyse Microbiological Samples. Collect water samples during site visits, adhering to strict protocols to ensure accuracy and reliability. Coordinate with our trusted partner laboratory for timely analysis of samples. Interpret laboratory results to identify trends or issues, integrating findings into client reports. Advise on corrective actions based on sample results, promoting proactive water hygiene management. Provide Expert Advice and Guidance. Serve as a trusted advisor on all aspects of water hygiene and Legionella control. Deliver practical recommendations for system improvements and compliance with regulations. Conduct on-site training or awareness sessions for client teams when needed. Stay informed about industry developments and legislative changes to keep clients ahead of compliance requirements. Client Management: Build and maintain strong client relationships, addressing concerns and ensuring satisfaction. Regulatory Compliance: Stay updated on relevant legislation (COSHH, HSE) and ensure all practices meet legal standards. Training: Provide on-site training and guidance on safe water system operation and Legionella control and where qualified deliver Legionella Awareness training to clients. Risk Mitigation: Recommend control measures and system modifications for Legionella prevention. Incident Management: Investigate Legionella outbreaks and implement actions to prevent recurrence. Health & Safety: Ensure all work complies with health and safety regulations, particularly in high-risk environments. Technical Expertise: Apply in-depth knowledge of water treatment and Legionella risk controls. Travel Flexibility: Willingness to travel to various sites for scheduled visits and emergencies. Documentation: Maintain accurate records of assessments, audits, and actions taken for compliance. What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need Essential Solid experience of undertaking legionella risk assessments of domestic water systems / evaporative cooling systems including drawing schematic diagrams Good understanding of the Legislation/Guidance surrounding the control of legionella bacteria A Science/Engineering degree or similar relevant qualifications Excellent communication skills both written and verbal Good knowledge of IT systems i.e. Microsoft Office Desired Previous experience of working for a similar consultancy 5 years industry experience Experience in risk assessing and auditing evaporative cooling systems Membership of The Water Management Society Previous experience using AutoCAD/Visio Experience of completing Indoor Air Quality Audits Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: £35,000 + per annum plus additional benefits including a car allowance and bonus. Location: A mixture of field based across the UK and home based Working Pattern: Monday to Friday 9-5:30pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Company sick pay, Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme and exclusive shopping discounts Family - we enhance statutory entitlements for family leave policies, death in service and life events leave Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Aug 15, 2025
Full time
Senior Legionella Consultant About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by multiple leading organisations from property management, education and healthcare sectors our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. About the role This role, reporting directly to the Environmental Consultancy Team Manager, provides an excellent opportunity to join a team of full-time consultants and part-time associates working across the UK. You'll be delivering first-class consultative services to clients in both the private and public sectors. Your responsibilities will include planned visits to a variety of commercial properties, often in collaboration with client Facilities or Building Managers. This allows you to engage directly with clients, offering expert advice and guidance on water hygiene issues. The role offers a great balance, with a mix of client site visits and time working from home for research and report writing, ensuring you can make a meaningful impact both in the field and behind the scenes. What you'll be getting up to Conduct Comprehensive Legionella Risk Assessments Perform detailed risk assessments for domestic hot and cold-water systems, ensuring compliance with the latest standards and guidance. Assess the design, condition and usage of water systems to identify potential risks. Develop tailored recommendations to mitigate risks and enhance system safety. Carry out audits of evaporative cooling systems, reviewing maintenance practices and operational records. Draft Detailed Technical Reports. Prepare high-quality, technical reports summarizing findings from site visits and assessments. Ensure all reports meet industry standards and are completed within agreed-upon timeframes. Utilise client management systems for seamless report uploads and efficient communication. Collaborate with clients to provide clear, actionable insights and follow-up recommendations. Collect and Analyse Microbiological Samples. Collect water samples during site visits, adhering to strict protocols to ensure accuracy and reliability. Coordinate with our trusted partner laboratory for timely analysis of samples. Interpret laboratory results to identify trends or issues, integrating findings into client reports. Advise on corrective actions based on sample results, promoting proactive water hygiene management. Provide Expert Advice and Guidance. Serve as a trusted advisor on all aspects of water hygiene and Legionella control. Deliver practical recommendations for system improvements and compliance with regulations. Conduct on-site training or awareness sessions for client teams when needed. Stay informed about industry developments and legislative changes to keep clients ahead of compliance requirements. Client Management: Build and maintain strong client relationships, addressing concerns and ensuring satisfaction. Regulatory Compliance: Stay updated on relevant legislation (COSHH, HSE) and ensure all practices meet legal standards. Training: Provide on-site training and guidance on safe water system operation and Legionella control and where qualified deliver Legionella Awareness training to clients. Risk Mitigation: Recommend control measures and system modifications for Legionella prevention. Incident Management: Investigate Legionella outbreaks and implement actions to prevent recurrence. Health & Safety: Ensure all work complies with health and safety regulations, particularly in high-risk environments. Technical Expertise: Apply in-depth knowledge of water treatment and Legionella risk controls. Travel Flexibility: Willingness to travel to various sites for scheduled visits and emergencies. Documentation: Maintain accurate records of assessments, audits, and actions taken for compliance. What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need Essential Solid experience of undertaking legionella risk assessments of domestic water systems / evaporative cooling systems including drawing schematic diagrams Good understanding of the Legislation/Guidance surrounding the control of legionella bacteria A Science/Engineering degree or similar relevant qualifications Excellent communication skills both written and verbal Good knowledge of IT systems i.e. Microsoft Office Desired Previous experience of working for a similar consultancy 5 years industry experience Experience in risk assessing and auditing evaporative cooling systems Membership of The Water Management Society Previous experience using AutoCAD/Visio Experience of completing Indoor Air Quality Audits Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: £35,000 + per annum plus additional benefits including a car allowance and bonus. Location: A mixture of field based across the UK and home based Working Pattern: Monday to Friday 9-5:30pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Company sick pay, Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme and exclusive shopping discounts Family - we enhance statutory entitlements for family leave policies, death in service and life events leave Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library