St Lukes Hospice

Hours: 30hours per week Location: St Luke's Woodseats,Chesterfield Rd, Woodseats, Sheffield, S8 0SD Interview Dates: 27th & 28th August About the Role: Are you a people person with a passion for retail and a heart for helping others? St Luke's Hospice is looking for a friendly, proactive Deputy Shop Manager to join our team. You'll help keep our shop running smoothly, support our amazing volunteers, and make sure every visitor receives a warm welcome, all while raising vital funds for our hospice. Strong communication skills are essential, to lead a team of staff and volunteers from different backgrounds, to promote the work of St Luke's and highlight the benefits of sustainability. Being a leader and motivator who has the ability to resolve problems, make decisions with a positive attitude, and deal sensitively in difficult or distressing situations is essential. Having the knowledge, the experience and determination to exceed budgets, monitoring costs, and an ability to work commercially within the retail sector are key components to the role. Being able to form good relationships is essential, as is the need to build upon the positive reputation of St Luke's with current and new supporters and colleagues, engage and work alongside key stakeholders. Flexibility is essential for this post as there will be weekend, bank holiday and on occasion evening work as directed by city centre opening requirements. Being able to travel to all St Luke's shops and sites for work purposes when required is essential. Key Responsibilities: Supporting the Shop Manager with the day-to-day running of the store Leading and motivating our team of dedicated volunteers Helping to maximise sales and drive donations Creating eye-catching displays and keeping the shop looking its best Ensuring our shop is safe, secure, and a great place to visit Who we're looking for: Retail or customer service experience (paid or voluntary) A positive, "can do" attitude and the ability to motivate a team Good organisational skills and attention to detail Flexibility to step up and run the shop when needed Why Join Us: Be part of a warm, welcoming team that makes a real difference in your local community Develop your skills in retail and team leadership Know that every sale you make helps fund expert care for local patients and families. If you're ready to bring your expertise and compassion to St. Luke's Hospice and contribute to the well-being of our patients, we encourage you to apply now. St Luke's is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyond. Everyone who works at St Luke's makes a difference. St Luke's plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Luke's so special. The Benefits Advantageous terms and conditions of employment Family friendly: we work with you to make your role fit your personal circumstances Working here means you are very important to us and your health and wellbeing matters Generous learning and development opportunities We are proud to offer a range of other miscellaneous benefits to our employees About St Luke's Our values We are caring, pioneering and respectful. We are St Luke's. Working at St Luke's Working here means you are very important to us and our purpose of giving patients and their families the high-quality care they need. Why work for us? "I love working at St Luke's. The work is really varied and I go home every day knowing I've made a difference to people at a really important part of their and their family's lives." St Luke's Hospice Sheffield Little Common Lane, Sheffield, S11 9NE Tel: Registered Charity Number: 254402