Corporation Service Company

Senior Systems Engineer - Advanced SQL/Tier 2 Support LONDON, United Kingdom and 2 more (Hybrid) Job Description London, United Kingdom Full-time, Permanent 3 Days Onsite - Hybrid The Senior Systems Engineer is a Tier 2 support role responsible for the stability, performance, and continuous improvement of business critical applications supporting the Global Financial Solutions (GFS) business unit. This role acts as the technical escalation point from Tier 1, provides deep application and systems expertise, and partners closely with development, infrastructure, and business stakeholders to resolve incidents, prevent recurrence, and improve service quality. A critical aspect of this role is strong Microsoft SQL Server expertise, including the ability to analyze data issues, support reporting, troubleshoot performance problems, and safely execute data related activities in line with operational and regulatory controls. The ideal candidate combines strong technical troubleshooting skills with a service oriented mindset and a solid understanding of financial services operational requirements. Key Responsibilities: Provide Tier 2 support for GFS applications, including investigation, diagnosis, and resolution of complex incidents not resolved at Tier 1 Act as an escalation point for application-related issues, ensuring timely resolution in line with SLAs and business priorities Investigate incidents across application, database, and infrastructure layers Manage incidents through to resolution, ensuring accurate documentation and stakeholder communication Participate in major incident bridges, providing clear technical leadership and communication Provide advanced support for MS SQL Server, including: writing and analyzing SQL queries, investigating data integrity and data quality issues, supporting application reporting and extracts, and troubleshooting performance and blocking issues Analyze SQL logs, queries, indexes, and execution plans to diagnose issues Work closely with DBAs and development teams on database related incidents and improvements Monitor application health, performance, and availability using enterprise monitoring tools. Identify trends and proactively address potential issues before they impact the business Partner with infrastructure and platform teams to ensure systems are resilient, scalable, and secure Support application releases, patches, and configuration changes, including validation and post deployment monitoring Review and assess changes for risk and operational readiness Collaborate closely with GFS business users to understand application usage, pain points, and operational needs Provide clear, concise communication to both technical and non technical stakeholders Create and maintain technical documentation, runbooks, and support procedures Contribute to knowledge articles to improve Tier 1 resolution rates and reduce incident volumes Identify opportunities to improve application reliability, supportability, and operational efficiency Support automation efforts for monitoring, alerting, and routine operational tasks Promote best practices in application support, security, and compliance Required Skills & Experience: Strong experience supporting enterprise applications in a production environment Advanced Microsoft SQL Server Skills, including: Complex SQL querying and data analysis Understanding of indexing, query optimization, and performance tuning Experience supporting reporting and data extracts Solid understanding of: Application architecture and integrations Operating systems (Windows) APIs, batch processing, and job scheduling Experience with monitoring, logging, and alerting tools Ability to troubleshoot across application, infrastructure, and integration layers Typically 5+ years in application support, or a similar role Proven experience in a Tier 2 or Tier 3 support function Experience supporting systems in a financial services or regulated environment is strongly preferred Strong analytical and problem solving skills Calm, methodical approach when working under pressure Excellent written and verbal communication skills Ability to manage multiple priorities and incidents concurrently Strong sense of ownership and accountability Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience ITIL Foundation or higher Relevant technical certifications (cloud, database, OS, or application platforms) are a plus About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business. Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit . We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. Why Work with CSC? At CSC , we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. CSC is a great place to work with smart and dedicated people. We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process. Job Info Job Identification 15344 Job Category Application Development and Support Posting Date 04/03/2026, 10:45 AM Job Schedule Full time Locations 5 Churchill Place, LONDON, LONDON, E14 5HU, GB (Hybrid)

A global business services provider based in London is seeking a Senior Systems Engineer specializing in advanced SQL Server and Tier 2 support. This role involves the stability and performance of applications within the Global Financial Solutions unit. Candidates should have strong troubleshooting skills and at least 5 years of experience in application support, ideally in a financial services environment. The position offers hybrid work flexibility and an opportunity to influence service quality and reliability.

Trainee Accountant, Capital Markets (UK) London, UK Full-time, Permanent (Monday - Friday, 9:00 am - 5:30 pm) Hybrid, 3 Days Onsite The Capital Markets Europe team provides our institutional clients with a comprehensive range of specialist debt and capital markets administration services. In this role, you will work closely with qualified accountants and senior management to provide accounting and financial services for capital market transactions. This role would suit an ambitious, energetic person keen to progress further in a dynamic, rapidly-growing business. Some of the things you will be doing: Assisting in the preparation of a trial balance and financial statements for a variety of Special Purpose Vehicles (SPV's) Posting journal entries including cash transactions, accruals, prepayments, revenue and expenses Assisting in the preparation of monthly and quarterly management accounts and other client deliverables Assisting senior accountants and managers throughout the audit process Assisting in the completion and filing of VAT returns, Corporation Tax returns and iXBRL tagged financials Liaising with clients, auditors and other third parties providing services to the SPVs Gaining familiarity with a diverse range of capital markets structures and products Liaising with colleagues across Europe, Asia and US. Ad hoc finance projects and general support to the senior members of the team What technical skills, experience and qualifications do you need? Graduate in business or finance (ideally 2.1 or above) Commitment to pursuing an ACCA qualification in the next three years A good understanding of basic accounting debits and credits is required Strong organisational skills and an ability to meet tight deadlines Team player, with strong problem solving skills Conscientious and diligent, with high attention to detail Professional, friendly demeanor with enthusiasm for the role Proficient in MS Word, Excel, PowerPoint CSC is also a platinum status approved employer for ACCA.

A leading global business services provider seeks a Billing & Invoicing Analyst in London. This role focuses on delivering accurate and timely billing and accounts receivable activities. Candidates should have an associate degree in a relevant field and 3-5 years of experience in billing. You will work closely with finance teams and manage queries through a ticketing system, all in a hybrid environment offering competitive benefits.

Title: Fund Sales Business Development Director ("BDD") Reports to: Head of Sales EMEA & APAC Hours: Monday-Friday Location: London, UK To work with colleagues across sales, markets and the funds business unit (referred to as Global Financial Solutions) to identify new fund business opportunities and to grow sales across key fund jurisdictions. The BDD will have a deep understanding of the fund management industry and be able to promote and sell Global Financial Solutions offerings to existing clients and new clients. The product suite amongst others includes fund administration services, SPV services, depositary, AIFM and strategic outsourcing solutions. The ideal candidate will bring direct experience liaising with fund managers, asset managers and financial institutions and business partners including law firms. Possessing a strong network across the industry with a demonstratable background of hunting and winning new fund business. The BDD will have the freedom to work on a variety of different opportunities to support the continued growth of the business and to satisfy client needs and regulatory requirements. The BDD is expected to be an independent self-starter but will also be part of a supportive and collegiate environment. Key responsibilities Proactively hunt and identify new fund sales opportunities across key markets in EMEA. Develop and maintain a strong network of referrals through external business partners including law firms and professional services firms. This includes deepening relationships with existing law firms and unlocking referrals from new law firms and practice areas. Create sales plans including go-to-market activity plans in collaborations with peers and colleagues in the wider business. Primarily focusing on the UK fund management industry, targeting fund managers, asset managers and financial institutions. Assisting in other key jurisdictions, as required. Working closely with colleagues in the fund business unit, sales and markets, the candidate will drive the sales process, manage the sales cycle, including presentations, deal management and follow ups. Working closely with the funds market team to support with proposals. Representing the business at external meetings, relevant industry forums, conferences and seminars as required, promoting the CSC brand. Undertaking deal-by-deal risk assessment of new business opportunities. Contributing to the development of the business unit's commercial strategy to accelerate the growth of revenue across the business. Monitoring and interpreting market trends, providing updates to the business to help determine strategic direction. Developing and fostering key relationships within the wider CSC group. Focusing on increasing responsiveness to new opportunities (reacting to leads/emails/calls/proactively following up). Organising and managing business partners/clients operational and strategic business update meetings to improve efficiency and clients contact rhythm. Working closely with relevant teams to facilitate deal closing and undertake post-deal relationship management. Be proficient in a range of sales processes and technologies including Salesforce, LinkedIn Sales Navigator, Prequin and/or related platforms.