MPJ Recruitment Ltd

Property Claims Advisor Location: Oldham Hours: Monday - Friday (Full time) Salary: 27k (DOE) About the company: Join a team that's shaping the future of claims management. We're looking for a proactive and customer-focused Property Claims Handler to take ownership of property claims from start to finish, delivering exceptional service, maintaining strong client relationships, and ensuring fair and efficient claim resolutions. Property Claims Advisor Responsibilities: You'll be at the heart of our claims process, managing each case with professionalism, empathy, and precision. Your day-to-day will include: Manage property claims from first notification through to settlement, ensuring a seamless experience for all parties involved. Work closely with clients, policyholders, and contractors, keeping everyone informed and supported throughout the process. Make accurate technical and quantum decisions while maintaining compliance with legislation, best practice, and service level agreements (SLAs). Use your knowledge and judgement to interpret site data, challenge reports where necessary, and find practical, cost-effective solutions to property damage issues. Ensure all claims are processed promptly, accurately, and in line with company standards, exceeding expectations wherever possible. Identify opportunities to enhance processes, contribute ideas, and help shape a more efficient, customer-driven claims service. Be a valued team member, ready to lend your expertise and enthusiasm to shared goals. What You'll Bring A sharp eye for detail and the ability to make confident, fair decisions. Strong communication skills and a genuine passion for delivering outstanding customer service. The ability to balance empathy with efficiency in challenging situations. Experience within property claims or insurance (advantageous, but not essential if you have the right mindset and transferable skills). Property Claims Advisor Benefits: Academy Training to develop your expertise and gain professional qualifications. Clear career progression, with opportunities to grow and take on more responsibility. Annual salary review & performance bonus Smart-casual dress code Regular social events Birthday leave Employee wellness programme On-site parking & company pension If you're driven by service excellence, thrive in a fast-paced environment, and want to make a real impact for clients and colleagues alike we'd love to hear from you. Click Apply today and start your journey with us.

Motor Image Engineer Location : Central Manchester Hours: Monday - Friday, 9am-5pm Salary: Up to 40,000 (DOE + qualifications) Are you a skilled Vehicle Damage Assessor or Motor Image Engineer, ready to take your career to the next level? MPJ Recruitment are delighted to partner with a leading, forward-thinking Law Firm in Manchester that's expanding its expert Vehicle Damage Assessor team. This is an exciting opportunity to join a business that values precision, professionalism, and people. If you've got a keen eye for detail, a passion for accuracy, and thrive in a fast-paced environment, we'd love to hear from you. Motor Image Engineer Responsibilities: Carrying out accurate vehicle assessments, valuations, and accident damage estimates. Using Audatex and Glassmatix systems to prepare detailed reports. Working closely with repairers, insurers, and clients to deliver efficient and fair outcomes. Applying your strong negotiation and communication skills to support successful resolutions. Managing multiple cases effectively while maintaining a high standard of service. What we're looking for: Proven experience as an Automotive Engineer Assessor, Independent Assessor, or Bodyshop VDA. ATA VDA Accreditation / IMI / IAEA / AQP qualifications (or working towards them). Strong technical knowledge of repair methods and estimating software. Confident working with Microsoft Office and digital reporting systems. Organised, approachable, and a real team player who takes pride in their work. Motor Image Engineer Benefits: Here, you'll be valued for your expertise, not just your output. This company truly invests in its people and rewards hard work with a supportive culture and some great perks: Generous holiday allowance (increasing with service) Your birthday off + a half-day for seasonal shopping Holiday sell-back scheme Contributory pension plan Training & support for industry-relevant qualifications Free on-site parking and casual dress code Complimentary breakfast cereals and branded clothing Cycle-to-work scheme Recognition bonuses for going above and beyond Access to mental health and first-aid trained staff Active social & sports clubs If you're ready to join a company that values your experience and offers the chance to grow within a thriving business. CLICK APPLY today and one of our team will be in touch.

Corporate Account Handler Monday-Friday 9:00am-5:00pm (hybrid working) Manchester Salary 35,000- 42,000 The Corporate Account Handler plays a key role in delivering high-quality insurance broking and client servicing to corporate clients. You will support Account Executives in managing a diverse portfolio of mid-to-large commercial clients, ensuring their insurance programmes are effectively arranged, maintained, and administered. You'll be responsible for day-to-day client servicing, policy administration, renewals, and mid-term adjustments, while liaising with insurers to negotiate optimal terms and deliver outstanding service. Corporate Account Handler Responsibilities Manage the day-to-day administration of a portfolio of corporate client accounts. Prepare and process renewals, mid-term adjustments, and policy documentation accurately and within deadlines. Support Account Executives in developing and maintaining strong client relationships through professional and proactive communication. Liaise with insurers to obtain competitive quotations, negotiate terms, and resolve any queries or issues. Produce and check all client documentation (renewal reports, summaries, schedules, certificates, etc.) to ensure accuracy and compliance. Handle client queries regarding cover, claims, and policy terms in a timely and professional manner. Maintain accurate client records and ensure compliance with FCA regulations and internal procedures. Identify opportunities for cross-selling and account development in line with company objectives. Assist in claims management by coordinating with clients and insurers when necessary. Contribute to team objectives and provide support to colleagues where required Corporate Account Handler benefits: 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Qualification funding after successfully passing your probationary period Hybrid working Defined contribution pension scheme, which we will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership Season ticket loan Access to a discounted vouchers to save money on your weekly shop or your next big purchase Emergency back-up family care Click APPLY if you are interested. We will be in touch immediately.

Credit Hire & Personal Injury Fee Earner Monday-Friday 9am-5pm Ellesmere Port 25,000 - 35,000 DOE Are you interested in joining an established and reputable Law Firm? Our client is one of the UK's leading insurance law practices with specialist teams advising on all aspects of motor insurance including motorcycles too. Offering expert advice on all types of claims, we have a proven track record of achieving bottom line savings for our clients. We are seeking an experienced Credit Hire & Personal Injury Fee Earner to join our busy litigation team. The successful candidate will manage a caseload of pre- and post-litigated files, primarily dealing with credit hire recovery and personal injury claims, ensuring efficient progression and exceptional client service from instruction through to settlement or trial. Key Responsibilities: Manage a caseload of credit hire and personal injury claims from inception to conclusion. Assess liability and quantum, prepare pleadings, witness statements, and court documents. Conduct negotiations with insurers, solicitors, and third parties to achieve optimal settlements. Handle both pre-litigated and litigated matters, including preparation for hearings and trials. Liaise effectively with clients, counsel, medical experts, and other stakeholders. Ensure compliance with court deadlines, CPR, and SRA standards. Maintain accurate file management and billing records using the firm's case management system. Benefits include: Competitive salary (based upon experience) Generous bonus scheme as a % of billing Hybrid working subject to probation period Company pension scheme Dress down Fridays On site parking Extra days holidays per year of service Please click APPLY if you are interested in finding out more about this role.

Insurance Account Manager Monday-Friday 9:00am-5:00pm (hybrid working) Manchester Salary 30,000- 35,000 + bonus ( 38,000- 39,000 OTE) Do you have experience working as an Insurance Account Handler/Manager? Would you like to work for a leading international business with excellent growth opportunities? If so, please continue reading as we are currently working with a leading international business based in Manchester. We're seeking to recruit a motivated, professional and dedicated Insurance Account Manager to join our team. You will be responsible for providing account servicing support and ensuring effective servicing of client accounts. Insurance Account Manager duties: You will take ownership of and look after a portfolio of cross-class commercial clients within the Charities division. Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. Creating documents for new customers, along with any mid-term adjustments and renewals information. Deal with account queries and credit control matters highlighting any concerns. Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients. Insurance Account Manager benefits: 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Qualification funding after successfully passing your probationary period Hybrid working (3 days office 2 from home) Defined contribution pension scheme, which we will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership Season ticket loan Access to a discounted vouchers to save money on your weekly shop or your next big purchase Emergency back-up family care Click APPLY if you are interested. We will be in touch immediately.

Commercial Insurance Account Handler Monday-Friday 9:00am-5:00pm (hybrid working) Manchester Salary 30,000- 35,000 + bonus ( 38,000- 39,000 OTE) Do you have experience working as a Commercial Insurance Account Handler/Manager? Would you like to work for a leading international business with excellent growth opportunities? If so, please continue reading as we are currently working with a leading international business based in Manchester. We're seeking to recruit a motivated, professional and dedicated Commercial Insurance Account Handler to join our team. You will be responsible for providing account servicing support and ensuring effective servicing of client accounts. Commercial Insurance Account Handler duties: You will take ownership of and look after a portfolio of cross-class commercial clients within the Charities division. Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. Creating documents for new customers, along with any mid-term adjustments and renewals information. Deal with account queries and credit control matters highlighting any concerns. Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients. Commercial Insurance Account Handler benefits: 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Qualification funding after successfully passing your probationary period Hybrid working (3 days office 2 from home) Defined contribution pension scheme, which we will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership Season ticket loan Access to a discounted vouchers to save money on your weekly shop or your next big purchase Emergency back-up family care Click APPLY if you are interested. We will be in touch immediately.

Third Party Property Damage Claims Handler Manchester City Centre (office based) Monday to Friday: 08:30am to 17:00pm Salary: 26,000 - 35,000 DOE MPJ Recruitment are very proud to be representing a growing specialist insurance and underwriting company based in Manchester city centre. Our client act within the General Insurance & Broking sector and their management team boast over 50 years experience in the industry so you're in good hands. They're a small-medium sized team at the moment but they have exciting expansion plans heading into 2026 that you could play a pivotal part in. If you have experience of handling third-party claims and you are seeking a new challenge with a forward-thinking company who will fully support your career progression and reward your achievements, then this opportunity could be exactly what you are looking for! The Job: The role will involve all aspects of Third-Party Vehicle Damage and Property Damage Claims. Effectively prioritise your own claims portfolio and team responsibilities. Liaise with different departments to establish liability, including your own investigations. To handle complex files such as Liability and High Value cases. Liaise with Solicitors, Insurers and accident management companies. Identify and refer fraudulent activity. Deliver a consistent and outstanding level of service to all parties involved. Benefits: 33 days holiday Fully paid training Annual bonus Salary reviews Company pension Excellent career progression Company social events Superb working environment CLICK APPLY if you're interested in finding out more.

Large Loss Claims Handler Monday-Friday 9am-5pm Hybrid working Newcastle 55,000 - 67,000 DOE MPJ Recruitment are proud to be working with a global organisation that currently employ over 10,000 staff who provide services into over 150 different countries around the globe. This is the perfect time to join due to very exciting expansion plans across their Newcastle site with opportunities for growth and progression. Large Loss Claims Handler responsibilities: Leading Complex Investigations: You'll take ownership of intricate personal injury claims, applying your expertise to assess liability, quantum, and indemnity with precision and care. Building Reinsurer Relationships: Play a key role in managing reinsurer-reportable claims, supporting audits and contributing to presentations that showcase our expertise. Driving Strategic Outcomes: Use your commercial insight and tactical thinking to resolve claims efficiently balancing cost, speed, and fairness. Owning Your Portfolio: Manage your caseload proactively, staying ahead of deadlines and service level agreements while maintaining full control of each claim's lifecycle. Negotiating with Confidence: Engage with third parties to secure fair and cost-effective settlements using your negotiation skills to protect both customer interests and business outcomes. What do I need? Extensive motor insurance claims handling experience Proven success managing personal injury claims valued between 500k- 1m Strong understanding of litigation, Civil Procedure Rules, and rehabilitation codes Commercial awareness and sound decision-making skills Large Loss Claims Handler benefits: 25 days holidays (increases with service) plus bank holidays Free hot drinks Hybrid working Annual bonus Up to 7% company pension contribution Dedicated Employee Assistance Programme 24/7 remote GP service for you and your family Discounts on services and products Interested in knowing more? CLICK APPLY.

Large Loss Claims Handler Monday-Friday 9am-5pm Hybrid working Tunbridge Wells 55,000 - 67,000 DOE MPJ Recruitment are proud to be working with a global organisation that currently employ over 10,000 staff who provide services into over 150 different countries around the globe. This is the perfect time to join due to very exciting expansion plans across their Tunbridge Wells site with opportunities for growth and progression. Large Loss Claims Handler responsibilities: Leading Complex Investigations: You'll take ownership of intricate personal injury claims, applying your expertise to assess liability, quantum, and indemnity with precision and care. Building Reinsurer Relationships: Play a key role in managing reinsurer-reportable claims, supporting audits and contributing to presentations that showcase our expertise. Driving Strategic Outcomes: Use your commercial insight and tactical thinking to resolve claims efficiently balancing cost, speed, and fairness. Owning Your Portfolio: Manage your caseload proactively, staying ahead of deadlines and service level agreements while maintaining full control of each claim's lifecycle. Negotiating with Confidence: Engage with third parties to secure fair and cost-effective settlements using your negotiation skills to protect both customer interests and business outcomes. What do I need? Extensive motor insurance claims handling experience Proven success managing personal injury claims valued between 500k- 1m Strong understanding of litigation, Civil Procedure Rules, and rehabilitation codes Commercial awareness and sound decision-making skills Large Loss Claims Handler benefits: 25 days holidays (increases with service) plus bank holidays Free hot drinks Hybrid working Annual bonus Up to 7% company pension contribution Dedicated Employee Assistance Programme 24/7 remote GP service for you and your family Discounts on services and products Interested in knowing more? CLICK APPLY.

Property Claims Handler O ldham Up to 27,000 DOE Monday - Friday (Full-Time) About the Company MPJ Recruitment is delighted to partner with a well-established and forward-thinking organisation that specialises in the insurance and property claims industry. This is an exciting opportunity to join a business that genuinely values its employees - with wellbeing, professional growth, and teamwork at the heart of everything they do. The Role As a Property Claims Handler, you'll play a vital role in delivering an exceptional claims service from first notification to settlement. You'll manage your own caseload, ensuring that every claim is handled efficiently, professionally, and with care. This role is ideal for someone with previous property claims experience who thrives in a fast-paced, customer-focused environment and enjoys seeing claims through from start to finish. Key Responsibilities Manage a caseload of property claims from first notification of loss (FNOL) through to final resolution. Appoint and coordinate with relevant contractors to ensure prompt and effective service delivery. Handle inbound queries, liaising with policyholders, insurers, and contractors to gather information, provide updates, and manage expectations. Ensure a smooth, positive customer journey throughout the claims process, meeting all SLAs and KPIs. Review and interpret reports, images, and data to assess policy liability, approve or reject estimates, and authorise scopes of work. Ensure full regulatory compliance and adherence to industry best practices. About You Proven experience handling property insurance claims. Knowledge of underground services, drainage, plumbing, or heating is desirable. Strong customer service background and a drive to deliver results. Excellent communication skills and the ability to build trusted relationships. Confident using Microsoft Office applications (Outlook, Excel, Word). Highly organised, proactive, and detail-oriented. What's in It for You Comprehensive training academy to support your development. Performance-based bonus scheme. Company pension. On-site parking. Employee wellbeing initiatives. Regular social events and a smart-casual dress code. If you're ready to take the next step in your claims career and join a company that truly invests in its people - Click APPLY to learn more or express your interest today.

Enforcement Agent Monday - Friday between 8am-8pm, 1-2 weekends per month, 40 hours p/w, Permanent (Flexitime available) 25,400 - 27,365 Annual Salary + Uncapped Commission Realistic OTE 30,000 to 70,000 Location: Manchester FULL CLEAN DRIVING LICENSE REQUIRED! CERTIFICATION ALSO REQUIRED! Are you looking to progress and take your career further and enhance your earning potential? Enforcement Agent responsibilities: Visiting debtor's properties to arrange payment of outstanding debts. Setting up and agreeing repayment arrangements Assisting debtors in completing questionnaires about debt's owed Taking control of goods - if necessary Removal of goods - when's necessary Making enquiries among neighbours if debtors have moved or left a property. Compiling short reports about your visit, along with any necessary paperwork Assessing debtor vulnerability and signposting them to support services - if required Liaising with office-based colleagues regarding active cases Working by yourself or with a team, often in different geographical areas each day Handling cash payments - where required. What's in it for you: Earn what you deserve with uncapped earnings. Stay energised in a career where no two days are the same. Company vehicle after 3 months. 10 bonus per day during your training period 2/3 months. All expenses paid for. Travelling will be done during working hours and NOT outside of working hours. 5 people on the enforcement team are earning over 100k. Top performer earned 142k last year, this year they are on track for 170k. Avg performer earns 40-50k Candidates have come from police, sales, army/military etc. Bonus paid out on debt collected. Plan your free time around work in a job where you choose how you plan your day. Be part of a supportive team who look out for each other. Support your community by helping your council recover funds to re-invest in local services. Grow your skills in our Enforcement Training Academy The commission scheme provided by the business can allow a top performer (potentially yourself) to earn over 100,000 annually! Our Benefits: Fully Paid Training - Qualification to become a certificated Enforcement Agent Company vehicle, fuel card and expenses. Progression Opportunities 29 Days Holiday entitlement (Incl Bank Holidays) long service increase. Employee discount scheme via our reward gateway portal. Company Pension Scheme Overtime available Health and well-being support, including access to free employee assistance programs Please click apply if interested

Technical & Complex Claims Leader Location: Delph Salary: 32,000 to 36,000 DOE Hours: Monday to Friday, 9:00am - 5:00pm Hybrid Working Available About the Role We're looking for an experienced Technical & Complex Claims Leader to manage complex insurance claims ac ross products including watermains; subsidence, drainage and many more. You'll provide expert technical support to the Operational Claims Team, ensuring decisions are accurate, compliant, and in line with best practice. This role combines leadership, technical decision-making, and continuous improvement to deliver outstanding service for clients. Key Responsibilities Manage complex and technical claims from notification to settlement. Act as a technical expert, providing guidance on liability, coverage, and settlement strategies. Review data, imagery, and reports to determine policy liability and validate scopes of work. Support and mentor team members on complex case handling. Liaise with contractors, clients, and insurers to resolve issues and ensure KPIs are achieved. Produce clear, accurate reports and management information. Drive process improvements and ensure compliance with legislation and industry standards. Skills & Experience Minimum 3 years' experience in technical or complex claims handling (up to 100,000). Strong knowledge of legislation, insurance protocols, and industry best practice. Cert CII qualification (or equivalent preferred). Excellent communication, analytical, and organisational skills. Proficient in Microsoft Office (Word, Excel, Outlook). Self-motivated, detail-oriented, and a strong team player with integrity. Benefits Competitive salary with annual review Performance-based bonus scheme Company pension Hybrid working 25 days' holiday + bank holidays Smart casual dress code Employee wellness initiatives On-site parking Regular social events If this is an opportunity you are interested in, please apply with an up to date CV or contact me on my email at

Vehicle Damage Assessor Location: Central Manchester Hours: Monday - Friday 9am-5pm Salary: Up to 40,000 dependent on experience and qualifications. Have you got experience working as a Vehicle Damage Assessor or Motor Image Engineer? MPJ Recruitment are proud to be working with a leading Law Firm business based in the Manchester area, who are looking to expand their Vehicle Damage Assessor team. Therefore, we are on the lookout for experienced VDAs with experience working in a similar role with recent or previous experience. Vehicle Damage Assessor duties: Recent experience as an Automotive Engineer Assessor, Independent Assessor or as a body shop Vehicle Damage Assessor. ATA VDA Accreditation/IMI, IAEA, AQP qualifications or working towards will be advantageous. Knowledge and understanding of accident repair methods, vehicle valuations and accident damage estimating. Experience of using Audatex and Glassmatix systems Numerate and PC Literate (e.g. Excel, Word, Outlook etc) Strong interpersonal, organisational and negotiating skills Flexible and able to manage multiple demands and changing priorities Ability to work effectively in a team; happy to assist others and to work towards team targets Vehicle Damage Assessor benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site CLICK APPLY if you would be interested in finding out more about this opportunity. We will be in touch immediately.

Enforcement Agent Monday - Friday between 8am-8pm, 1-2 weekends per month, 40 hours p/w, Permanent (Flexitime available) 25,400 - 27,365 Annual Salary + Uncapped Commission Realistic OTE 30,000 to 70,000 Location: London FULL CLEAN DRIVING LICENSE REQUIRED! CERTIFICATION ALSO REQUIRED! Are you looking to progress and take your career further and enhance your earning potential? Enforcement Agent responsibilities: Visiting debtor's properties to arrange payment of outstanding debts. Setting up and agreeing repayment arrangements Assisting debtors in completing questionnaires about debt's owed Taking control of goods - if necessary Removal of goods - when's necessary Making enquiries among neighbours if debtors have moved or left a property. Compiling short reports about your visit, along with any necessary paperwork Assessing debtor vulnerability and signposting them to support services - if required Liaising with office-based colleagues regarding active cases Working by yourself or with a team, often in different geographical areas each day Handling cash payments - where required. What's in it for you: Earn what you deserve with uncapped earnings. Stay energised in a career where no two days are the same. Company vehicle after 3 months. 10 bonus per day during your training period 2/3 months. All expenses paid for. Travelling will be done during working hours and NOT outside of working hours. 5 people on the enforcement team are earning over 100k. Top performer earned 142k last year, this year they are on track for 170k. Avg performer earns 40-50k Candidates have come from police, sales, army/military etc. Bonus paid out on debt collected. Plan your free time around work in a job where you choose how you plan your day. Be part of a supportive team who look out for each other. Support your community by helping your council recover funds to re-invest in local services. Grow your skills in our Enforcement Training Academy The commission scheme provided by the business can allow a top performer (potentially yourself) to earn over 100,000 annually! Our Benefits: Fully Paid Training - Qualification to become a certificated Enforcement Agent Company vehicle, fuel card and expenses. Progression Opportunities 29 Days Holiday entitlement (Incl Bank Holidays) long service increase. Employee discount scheme via our reward gateway portal. Company Pension Scheme Overtime available Health and well-being support, including access to free employee assistance programs Please click apply if interested

Motor Claims Handler Bolton Monday-Friday, 9am-5pm (Office-Based) Salary: Up to 28,000 + Bonus + Excellent Benefits Are you an experienced Motor Claims professional looking to take the next step in your career? Join a forward-thinking organisation within the Motor Fleet FNOL Department, where you'll play a key role in supporting customers and managing claims efficiently and empathetically. As a Motor Claims Handler, you'll be part of a collaborative team, handling customer queries over the phone and ensuring each claim is managed with professionalism, integrity, and care. This is an excellent opportunity to build on your experience and develop your expertise within a supportive environment. What You'll Be Doing Managing your own portfolio of motor claims from FNOL (First Notification of Loss) through to the hire process, providing accurate and timely updates to customers. Recommending and implementing the most effective claims management strategies, including MOJ, Credit Hire, and application of current case law to achieve cost-effective settlements. Continuously reviewing and improving claims handling processes to maximise efficiency and deliver excellent business outcomes. Building strong, trust-based relationships with customers and colleagues by delivering outstanding service and communication. What We're Looking For Previous experience within motor claims handling (FNOL or end-to-end claims management). Strong communication and relationship-building skills. A customer-first mindset with a proactive and solution-driven approach. Team player attitude and attention to detail. What's In It for You Competitive salary - up to 28,000 per year Annual company & performance-based bonus Contributory pension scheme 25 days' annual leave + Bank Holidays Employee discounts & perks Gym benefits and wellbeing initiatives If you're ready to take the next step in your claims career and join a team that values growth, teamwork, and excellence - Click APPLY today!