Mitie Group plc.

Mitie Group plc. is seeking a Cleaner to ensure equipment is cleaned and maintained safely. You will work part-time, 17.5 hours per week in Forest of Dean, focusing on excellent customer service and health and safety practices. The role requires good communication skills in basic English. Previous experience in cleaning is desirable. The position offers a flexible environment where you can work both independently and in a team.

Mitie Group plc. is seeking a Head of Commercial for Retail, Transport and Mobile portfolios in the UK. You will drive profitability, protect margins and unlock value across high-volume contracts, partnering with Account Directors and operational teams to ensure commercial excellence in dynamic environments. The role requires strategic leadership, deep understanding of pricing and contract frameworks, and the ability to deliver real-time risk insights to guide decision-making and growth.

Head of Commercial - Retail, Transport & Mobile Drive Commercial Performance Where It Matters Most Are you a commercially sharp leader who thrives in fast-paced, customer-facing environments? We're looking for a Head of Commercial to lead our Retail, Transport and Mobile portfolio-driving profitability, protecting margins, and unlocking value across high-volume, high-visibility contracts. This is a role where pace, agility and commercial instinct are key. You'll play a critical part in ensuring our contracts perform in dynamic, ever-changing environments where customer expectations are high and operational excellence is essential. What You'll Be Doing Strategic Commercial Leadership Identify and capitalise on revenue and margin opportunities across a fast-moving portfolio Provide hands-on commercial support to Account Directors and Managers Support winning and retaining key retail and transport contracts in competitive markets Contract & Performance Management Oversee commercial processes including variations, pricing changes, and compliance tracking Ensure price uplifts and indexation are implemented accurately and on time Maintain strong governance of contract documentation and data accuracy Operational & Financial Impact Support mobilisations and re-mobilisations in live, customer-facing environments Lead commercial input into account performance reviews, re-pricing, and turnaround strategies Work closely with operational teams to quickly resolve disputes and minimise disruption Insight, Risk & Reporting Deliver clear, real-time insight into risks, opportunities, and performance trends Enable quick decision-making to protect margin and drive growth Collaboration & Leadership Build strong relationships with clients in fast-paced retail and transport environments Coach and support teams with practical commercial guidance and training Contribute to wider business priorities and improvement initiatives What We're Looking For Your Experience & Expertise Proven commercial leadership within the FM sector, ideally supporting retail or transport environments Strong track record of driving profitability in high-volume, operationally complex contracts Deep understanding of commercial models, pricing mechanisms, and contract frameworks Strong knowledge of SLAs, KPIs, and performance-driven commercial risk Experienced in negotiation and dispute management in live environments Your Skills & Style You are a proactive and commercially driven leader who thrives in fast-paced, customer-focused environments. You bring energy and resilience, with the ability to stay calm and solution-focused under pressure while managing competing priorities. A strong communicator, you build credibility quickly with stakeholders and clients, confidently influencing decisions and driving performance. You are highly organised and analytical, able to turn complex data into clear, actionable insight at pace. With a practical, hands on approach and strong negotiation skills, you are comfortable operating at both strategic and operational levels to deliver results. Why Join Us? This is an exciting opportunity to lead commercial performance across some of the most dynamic and customer-driven sectors, where no two days are the same. You'll be at the forefront of delivering value in fast-paced retail and transport environments, working closely with senior stakeholders and clients to influence outcomes and drive growth. As part of a forward-thinking and collaborative organisation, you'll have the autonomy to make real impact-enhancing performance, shaping strategy, and progressing your career in a role where pace, challenge, and opportunity go hand in hand. Ready to take the lead? If you're ready to bring your commercial expertise to a fast-paced, customer-centric environment, we'd love to hear from you. Apply now and make your mark.

Area Support Officer Devon and Cornwall Payrate £16 A Full UK Driving licence Guaranteed Number of hours per week, Job Overview Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. £16 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers! Fantastic opportunity to join the evolving Waitrose and Mitie family Full and extensive training will be provided including MAYBO and key focus on customer service Company funded SIA licence renewal. Fully supported by the NOC and be provided with technology such as body worn camera and incident reporting device. Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance. What we are looking for Previous security experience SIA License Excellent communication skills at all levels. Energy and enthusiasm Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devises to aid in the reporting of all incidents. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents.

Job Title: Helpdesk Operator Shift Pattern: 4 on 4 off rotation, 7pm-7am Hourly Pay Rate: £14.51 p/h Location: Mitie Mitec, 1st Floor, Unit 9, Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY This role is site based only. Job Description: Handling and processing of customer orders, enquiries and all communications Answering all incoming calls with a professional manner Updating all customers with professional email etiquette Processing and maintaining customer records Loading all reactive works on C4W with correct SLA's Prioritising with good attention to detail all call outs received regarding SLA's Ensuring all call outs logged have correct information within C4W - ie purchase order, reason code, loaded against correct call type, contact name & number, full descriptions of works required Liaising with scheduling team regarding all P1 & P2's received, ensuring all are put into correct Regional unallocated pot Uploading updates on web portals or via email - mainly job numbers via email or Maximo or any other portal Liaising between internal departments to resolve any customer issues Distributing engineers follow on calls to the correct team - scheduling, procurement or amending system Distributing follow on calls from engineers PDA's to relevant teams/schedulers Ensure that all procedures in place within the BMS are followed Assist with scheduling team to achieve performance targets and SLA's are met to continue to improve and develop service teams objectives Assist with scheduling team updates to customers Excellent attention to detail Ensure any complaints received are dealt with in a professional manner and all actions taken are reported to the relevant Manager Carry out any other duties as requested by Management Essential A minimum of one year's customer service experience in a customer-facing role is required. Applicants must have a 5-year checkable history. You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard. Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months. We will consider flexible working requests from day one of employment.

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals. schools and airports, we create better places for the communities we serve to thrive. We're looking for a School Caretaker who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Highland Contract - Strathdearn Primary School, Tomatin Type: Caretaker Hours: 25 - 35 hours per week Pay: £13.74 ph Location: Strathdearn Primary School, Tomatin Role Responsibilities Undertake all required training and follow Mitie's Quality, Safety, Health and Environmental policies. Maintain equipment in clean, safe working order and understand all cleaning materials and chemicals used. Ensure proper maintenance, cleaning, security, and safety of school premises and grounds. Respond to helpdesk jobs, unlock/lock buildings, and carry out porterage and room setups. Perform PPM tasks including fire alarm tests, emergency light checks, and support out-of-hours building use. What we're looking for Previous caretaking experience (preferred but not essential). Reliable, hardworking, and professional attitude. Ability to work independently and as part of a team. Open, honest, self-driven, and determined. Commitment to safeguarding and confidentiality, with willingness to undergo an enhanced DBS check. What we offer you Lifestyle benefits via Choices platform including dental insurance, tech discounts, and dining cards. Virtual GP, Salary Finance options, life cover, and cycle-to-work scheme. Recognition through Mitie Stars, training, and career development opportunities. Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references. If you are working in regulated activity please note that you are subject to the following: It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both). This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.

Mitie Group plc. is seeking a Gas Safety Manager to lead gas safety governance and audits across the MOD estate in Scotland. You will act as a technical authority, providing guidance on JSP 375 compliance, incident investigations, and continuous improvement. This role requires robust communication with regulatory bodies and internal teams. The successful candidate will join a central Technical Engineering Team, with mentoring, development, and site-based auditing across Scotland and the UK.

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type: Part Time Hours: 5 hours per week Pay: £12.60 per hour Location: DVSA, Plot 11 North Industrial Estate, Sunnyside Road, Weston-super-Mare, Somerset, England, BS23 3PZ Role Responsibilities: Ensure equipment is kept clean, well maintained, and in safe working order Meet all agreed SLAs and follow cleaning schedules Build knowledge of the designated cleaning area and understand cleaning equipment and chemicals used Follow Health and Safety requirements and complete all required training Work effectively within a team and independently, delivering excellent customer service What we're looking for: Ability to communicate and read basic English Previous cleaning experience is desirable but not essential Flexible and proactive approach to work Open, honest, self-driven, and determined attitude Reliable and hardworking with a professional demeanour What we offer you: Holiday entitlement and pension contributions Discounts through MiDeals with over 850 high street retailers Access to a virtual GP and financial wellbeing support via Salary Finance Flexible benefits platform, Choices, to customise your benefits Recognition through Mitie Stars, with monthly and annual cash prizes Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Join Mitie - the future of high performing places. Location: HMP Millsike Contract: Part-time (4 hours per week) At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. Within Mitie Care & Custody, we are committed to creating safe, respectful, and rehabilitative environments where individuals can unlock their potential and build a positive future. We're looking for an LDS Chaplain to join our Multi Faith Chaplaincy Team, supporting the delivery of pastoral care, faith services, and rehabilitation initiatives within HMP Millsike. This role plays a vital part in fostering a culture of restoration, inclusivity, and respect across the establishment. Role Responsibilities Deliver pastoral care and faith support to prisoners and staff, ensuring accessibility regardless of faith or belief. Plan, organise, and lead worship, religious services, and observance of holy days in line with LDS practices. Support prisoner rehabilitation and resettlement through faith based guidance, mentoring, and community engagement. Work collaboratively with Safer Custody, Equalities, and wider prison teams to maintain a safe and inclusive environment. Participate in key prison processes, including ACCT reviews, violence reduction initiatives, and equalities forums. Provide faith and belief advice to staff and contribute to awareness programmes that promote understanding and inclusion. Maintain accurate records, reports, and chaplaincy administration in line with HMPPS standards and policies. Build relationships with external faith groups and volunteers to support chaplaincy services and prisoner resettlement. Required Qualifications Practising member of The Church of Jesus Christ of Latter Day Saints, living in accordance with its teachings. Men must be ordained elders or high priests; all applicants must hold a valid Temple Recommend. Endorsement from appropriate LDS Church leadership (e.g. Bishop or Stake President) and HMPPS Faith and Belief Adviser. Ability to pass enhanced security checks (EL2/CTC). What we're looking for Strong communication and interpersonal skills, with the ability to engage sensitively and effectively with a diverse population. Experience or demonstrated capability in pastoral care, particularly in challenging or crisis situations. Understanding of safeguarding, equality, and working within a multi faith and custodial environment. Collaborative team player with the ability to adapt to changing priorities. Professional, ethical, and resilient approach to working in a secure setting. Ability to influence, support, and guide individuals in a rehabilitative context. Desirable Experience working within a custodial, healthcare, community, or social care environment. Awareness and understanding of other faiths and beliefs. Experience supporting training, workshops, or group based interventions. What's in it for you Opportunity to make a meaningful difference in rehabilitation and personal development. Be part of a purpose driven, multi faith team in a unique and impactful environment. Work within a forward thinking establishment focused on restoration, dignity, and opportunity. There's a place for you at Mitie - join us today!

Mitie Group plc. in Scotland is seeking a Retail security officer to deliver exceptional customer service while maintaining a safe shopping environment for customers and colleagues. You will patrol stores, deter crime, and use CCTV to reduce loss, liaising with store teams and police as needed. SIA licence is preferred; training can be provided. All breaks are paid and shifts are discussed at interview. Contracted hours and opportunities for progression are offered, with comprehensive induction

Mitie Group plc. is hiring a Retail Security Officer for an M&S store in Carlisle. This role focuses on ensuring a safe, welcoming shopping environment and protecting people and products. You will be a calm, professional presence, providing great service while maintaining security and using store technology to support operations. The position offers full-time hours and robust benefits.

Mitie Group plc. is recruiting a dedicated Area Support Officer to protect Waitrose stores across Devon and Cornwall. You will provide security and exceptional customer service, leveraging Mitie and Waitrose values, with an £16 per hour payrate and full UK driving licence requirement. The role includes extensive training, including MAYBO, and company-funded SIA licence renewal, plus benefits such as Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers.

Retail Security Officer -M&S Location: Carlisle Salary: £13.58 per hour Guaranteed 40+ hours per week Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. Responsibilities At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body worn cameras, to support store operations and incident management. You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for Previous security experience is preferred A valid SIA licence is desirable, although not essential Strong communication and interpersonal skills A calm, confident and professional approach A proactive mindset with the ability to make sound decisions quickly A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits £13.58 per hour Guaranteed 40+ hours per week 20% colleague discount (after a qualifying period) Company funded SIA licence renewal Share Incentive Plan Save As You Earn Scheme Cycle to Work Scheme Life Assurance Childcare Voucher Scheme

Alarm Communication Limited (ACL) is seeking an experienced Project Manager to lead Fire & Security projects from inception to completion. The role oversees internal engineers and approved subcontractors across London and surrounding counties, ensuring safety, timeliness and high standards. You will manage client relationships, coordinate engineering teams, prepare quotes, and monitor project financials while meeting RAMS, QA and SHEQ requirements. Flexible office/site/home working is available.

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team in Grays, England. The role involves protecting customers and colleagues, providing a visible security presence, and liaising with management and authorities as necessary. Ideal candidates will possess a Frontline Door Supervision or Security Guarding License, retail security experience, excellent communication skills, and a flexible approach. This position offers a pay rate of £13.45.

Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns. Pay rate £13.45 Location RM20 Main Duties To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence. To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service. To proactively deter and prevent anti-social behaviour, theft and criminal activity. Liaising with the store management, Police and other external agencies when required. Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace. Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies. What we are looking for The elite security officer will need to be a team player with an enthusiastic attitude. Able to work on their own initiative. Retail Security experience. Able to follow ASCONE and SAFER processes Flexible Approach to work to suit the business needs with an ability to work with different teams as required. Excellent communication skills are required both written and verbal. Capable in the use of technology. The ability to identify triggers to conflict along with excellent mediation skills. The ability to conduct yourself to high ethical standards. Conflict resolution trained. Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial. A Full UK Driving licence would be beneficial. To maximise the use of BWCCTV during confrontational situations.

Mitie Group plc. is looking for a part-time Cleaner in Derry/Londonderry. This permanent position involves a flexible work schedule, primarily on Tuesdays and Thursdays after 5 pm, totaling 2 hours per week. The ideal candidate should possess basic English communication skills and a reliable work ethic. Previous cleaning experience is desirable but not essential. Join us in building a positive environment and delivering excellent customer service.

Retail Security Officer - M&S Location: Prestwich Salary - £13.58 per hour Guaranteed 40+ hours per week Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body worn cameras, to support store operations and incident management. You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for Previous security experience is preferred A valid SIA licence is desirable, although not essential Strong communication and interpersonal skills A calm, confident and professional approach A proactive mindset with the ability to make sound decisions quickly A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits £13.58 per hour Guaranteed 40+ hours per week 20% colleague discount (after a qualifying period) Company-funded SIA licence renewal Share Incentive Plan Save As You Earn Scheme Cycle to Work Scheme Life Assurance Childcare Voucher Scheme Ready to make a difference? Take Your Marks and apply today

Mitie Group plc. is seeking a part-time Cleaner for a fixed-term contract at Audley Health Centre in Stoke-on-Trent. In this role, you'll be responsible for maintaining cleanliness and safety of equipment while delivering excellent customer service. The ideal candidate should possess basic English communication skills, a flexible approach, and be reliable. Experience in cleaning is desirable but not essential. Join a dedicated team and contribute to improving service delivery.

Job title: Cleaner Contract: Permanent Type of employment: Part time Hours: 12 hours per week Rate of Pay: £ 13.00 per hour Shift pattern: 2 HOURS PER DAY MONDAY-SATURDAY 7AM - 9AM Location: Co Op, Merry Tree Lane, Cottam, Preston, Lancashire, England, PR4 0NP Requiremen: THIS IS NOT IN THE CENTRE OF PRESTON PLEASE ONLY APPLY IF YOU CAN GET THERE At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Role Responsibilities: Ensure equipment is kept clean, well maintained, and in safe working order Meet all agreed SLAs and follow cleaning schedules Build knowledge of the designated cleaning area and understand cleaning equipment and chemicals used Follow Health and Safety requirements and complete all required training Work effectively within a team and independently, delivering excellent customer service What we're looking for: Ability to communicate and read basic English Previous cleaning experience is desirable but not essential Flexible and proactive approach to work Open, honest, self-driven, and determined attitude Reliable and hardworking with a professional demeanour