Mitie Group plc.

Mitie Group plc. is seeking a security officer to protect client sites in Nottingham, ensuring compliance with UK law and site instructions. You will follow Assignment Instructions, monitor risks, and report incidents promptly. The role requires an active SIA licence (Security Guarding or Door Supervision) and a commitment to ongoing training, with licences renewed ahead of expiry and adherence to client SLAs.

Mitie Group plc. is recruiting for a Detainee Custody Officer at the Stanstead Short-Term Holding Facility. The post offers a 24/7 operation with shifts including day and night hours and a structured training pathway. No prior experience is needed; full training and support are provided. A 4-week paid training course and an on-the-job mentoring plan lead to an accredited Level 3 Apprenticeship in Detention and Custody over 13 months.

Mitie Group plc. is seeking a Relief Site Protection Officer for the M&S Castle Donington Distribution Centre to safeguard property, people and assets by delivering security services in line with site Assignment Instructions and KPIs. The role requires an SIA licence, excellent communication and flexibility, and compliance with UK law. You will maintain incident logs, support CCTV operations, renew licences on schedule and work with the Security Account Manager to uphold service levels for

Join Us and Make a Difference Short-Term Holding Facility DCO: Salary £30,119 based on 42 hours per week Who We're Looking For We're looking for respectful, caring, and resilient individuals to join our team. If you have: Strong communication and interpersonal skills A calm and non-judgemental approach Great problem-solving abilities The ability to stay composed under pressure, Then this could be the perfect role for you! What You'll Be Doing As an In-Country Escorting DCO at the Short-Term Holding Facility you'll be responsible for: Providing care to immigration residents in a fixed location Maintaining high security and safety standards while treating residents with dignity and respect This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation. No Experience? No Problem! No prior experience or qualifications are needed-full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus. Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody. Why Join Us? Work-life balance - structured shifts for stability, up to 1 year in advance so you can plan your goals and travel. Career growth - start with a Level 3 Apprenticeship, with opportunities for leadership roles Continued personal developmentwithfull support given to enhance your career. Free parking and uniform Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and Health & Wellbeing Benefits. AND as a DCO, you can apply for a Blue Light discount card. Essential Requirements To apply, you must: Be a UK Citizen, with indefinite leave to remain (not through marriage), or an EEA Citizen Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted) Have lived in the UK continuously for the past 3 years, with no single absence over 3 months Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting Hold a full UK manual driving licence (at least 12 months of experience) Have fewer than 7 points on your licence and no driving bans in the last 12 months Be over 21 years of age Due to the safety-critical nature of this role, we require that employees are not under the influence of any substance-including prescribed medication-that may impair their ability to perform their duties safely. This includes any THC-based prescriptions due to the lack of reliable evidence on safe levels of THC in the system. If you are currently prescribed medication that may affect your ability to carry out safety-critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010. To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme. By applying, you acknowledge that participation in this testing is a condition of employment. Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application. Application Process Successful candidates will be invited to an assessment process which includes: Interview Capability assessments Full vetting screening

Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Distribution Experience Required SIA License SC Clearance desirable

Mitie Group plc. is seeking a Security Officer to protect client property and assets on site in the West of England. You will follow Assignment Instructions (AI's) and maintain safety, security, and professional conduct at all times. Responsibilities include complying with UK law and SIA licensing requirements, participating in training and licence renewals, and reporting incidents with accurate notes and timely communications. This role requires vigilance and reliability.

We are looking for an experienced Retail Security Officer to join our team at Westfield London. We have a full time vacancy available, working on a 4 on / 4 off shift pattern, night only. The pay rate for this position is £15.55 per hour. Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License Attend 'court hearings' and demonstrate professionalism when relaying evidence, ensuring the reputation of both Mitie and Westfield are safeguarded. Utilising conflict resolution to diffuse difficult situations that may arise within the workplace. Health and Safety responsibilities Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security Ensure compliance with Mitie's information security procedures in all activities; Report actual and suspected security incidents;

Roving Ambassador (Facilities Assistant) - New Site Opening , Starting September 2026 Salary: £13.45 per hour Availability required: Monday to Friday 40 hours per week It's an exciting time to join Signature Guest Services and be part of our opening team at Lloyds Banking Group office in Cardiff on St Johns Street! Role Overview: As a Roving Ambassador (Facilities Assistant), your mission is to craft a seamless 5-star experience for every visitor and colleague and support the Front of House Manager and Facilities Manager to proactively manage the workspace and ensure all is working as intended. With a blend of exceptional service and meticulous attention to detail, you'll ensure every interaction leaves a lasting impression. You will be extremely organised, able to work independently, and skilled at developing meaningful and productive relationships with our clients and key stakeholders. You will be just as comfortable stepping in to support a client with their AV query, as you will be carrying out a floor walk and liaising with other workstreams to resolve any issue that is impacting colleague experience on site. This is a physically demanding role and you will be spending a lot of time on your feet. You will be a natural problem solver. Key Responsibilities: Meeting Rooms and Porterage: Own the set up and reset of meeting rooms and event spaces to specified layouts Warm Welcomes: Greet and assist all visitors and colleagues with a professional, concierge-level approach. Manage Key Areas: Daily ownership of the physical touchpoints, ensuring all colleague and client facing areas are set to agreed layouts, fabric, and housekeeping standards, and all working as intended Efficient Check-ins: Manage visitor check-ins and check-outs, ensuring smooth access and departure processes. Queue Management: Proactively manage queues to streamline arrival and departure experiences. Facility Coordination: Support facilities management and the wider FOH team to proactively manage the workspace, ensuring compliance and maintaining high service standards. Technical Expertise: Offer first class meeting room first fix AV support. Undertake regular checks of AV kit to ensure it is working at all times. Security: Be vigilant at all times, to keep our colleagues and visitors safe Main Duties: Professional Conduct: Maintain a high level of professionalism, adhering to company policies and procedures. Effective Communication: Address and resolve visitor and colleague requests efficiently, ensuring clear and timely follow-up. Routine Checks and Audits: Perform floor walks and service audits, logging any necessary work orders, and seeing through to resolution Visitor Engagement: Build rapport with frequent visitors, keeping the team informed about their preferences. Act as a host in the Lobby area. VIP Services: Ensure VIP guests receive exceptional service and satisfaction. Query Management: Triage and respond to colleague queries via various platforms, ensuring all queries are acknowledged and resolved efficiently Visible Support: Act as a tangible and accessible point of service for all inquiries whilst moving throughout the office. Interlock: Act as an interlock between service teams and support the management team to coordinate their response to issues affecting colleague experience Team Collaboration: Work closely with client workplace experience teams to support their initiatives, activities and events. Escorting: Host approved contractors on site Administration: Maintain trackers, logs and digital records. Preparation of reports. Ordering office peripherals, stock, and uniforms. Point of Contact: Act as the eyes and ears in the absence of the Facilities Manager, and running team briefings or huddles Role Model: Adopt the service standards and support the management team with training of fellow team members Qualifications: Experience: Minimum 2 years at prestigious corporate workplaces, or in high-end 5 hotels. Communication Skills: Exceptional verbal, written, and interpersonal skills. Presentation: Immaculate grooming and personal presentation. Technical Proficiency: Skilled in Outlook, Word, Teams, and Chrome; experience with visitor management tools like Condeco. AV: Comfortable with meeting room and event space AV equipment (MTRs, microphones and speakers, docking stations) IT: Ability to handle a high volume of queries over different platforms Customer Service: "How can I help" mindset - aligned with that of a 5 hotel SIA Licence: To be provided Core Skills: Attention to detail, critical thinking, decisiveness, adaptability, initiative, safety awareness, customer service, prioritization, and personal organization. Join us to play a pivotal role in ensuring our Client's office is working as intended and a great place to be at all times!

Detainee Custody Officer - Stanstead Short-Term Holding Facility Join Us and Make a Difference Short-Term Holding Facility DCO: £30,119 based on 42 hours per week Who We're Looking For We're looking for respectful, caring, and resilient individuals to join our team. If you have: Strong communication and interpersonal skills A calm and non-judgemental approach Great problem-solving abilities The ability to stay composed under pressure Then this could be the perfect role for you! What You'll Be Doing As an In-Country Escorting DCO at the Short-Term Holding Facility you'll be responsible for: Providing care to immigration residents in a fixed location Maintaining high security and safety standards while treating residents with dignity and respect This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation. No Experience? No Problem! No prior experience or qualifications are needed-full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus. Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody. Why Join Us? Work-life balance - structured shifts for stability, up to 1 year in advance so you can plan your goals and travel. Career growth - start with a Level 3 Apprenticeship, with opportunities for leadership roles Continued personal development with full support given to enhance your career. Free parking and uniform Training: 4-week fully paid training course A great selection of benefits incl. Access to on-line GP services, share options and a generous holiday allowance. Pension and Life assurance Reward & Recognition scheme. Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and Health & Wellbeing Benefits. AND as a DCO, you can apply for a Blue Light discount card. Essential Requirements Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted) Have lived in the UK continuously for the past 3 years, with no single absence over 3 months Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting Hold a full UK manual driving licence (at least 12 months of experience) Have fewer than 7 points on your licence and no driving bans in the last 12 months Be over 21 years of age Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application. Application Process Successful candidates will be invited to an assessment process which includes: Interview Capability assessments Full vetting screening

Better places, thriving communities. Location: Norwich, City Centre Hourly Rate: £14.25 Relief officer working on site for a large corporate client in Norwich. Most shifts are 12 hours. It is essential that you live within 30 minutes of Norwich, have a full UK driving licence, be over the age of 21 and have your own vehicle to commute to and from work. Must be able to work both day and night shifts Monday-Sunday and be available to cover annual leave and last minute blow outs. The role will require plenty of walking and standing on your feet, patrolling internal and external of a large multistorey building. There is potential for additional work at other locations in Norwich and Lowestoft. Position Overview We are seeking a highly professional and proactive Security Officer to safeguard our client's people, property, and critical assets. The role is pivotal in ensuring the integrity, safety, and continuity of operations while maintaining compliance with all regulatory, statutory, and corporate standards. The successful candidate will consistently deliver service excellence and understand their purpose and care about the assets the role is protecting, including the client's reputation and operational objectives. Key Responsibilities Security & Risk Management Maintain vigilance over the work environment to identify potential threats, disruptions, or breaches. Respond promptly and professionally to incidents, escalating to appropriate authorities or teams as required. Maintain detailed and accurate incident reports, supporting robust governance and regulatory compliance. Demonstrate composure and professionalism when handling challenging situations, ensuring the protection of people, assets, and data. Adhere to scheduled check-ins and communication protocols to maintain operational integrity.

Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable

Mitie Group plc. in Portsmouth is seeking a Front Line Security Officer who holds a valid DS license and can drive both automatic and manual vehicles. English speaking and writing skills are essential for clear communication with clients and colleagues. The role is onsite, requires adherence to UK laws and procedures, and involves staying vigilant, completing mandatory training, and reporting incidents promptly to protect property and people on site.

Mitie Group plc. is seeking an on-site security professional in Edinburgh to protect property and people by following Assignment Instructions and KPIs. The role requires a front-line SIA licence, compliance with UK law, and periodic training for self-development. You will engage in incident reporting and safety tasks, maintaining professional conduct with clients and colleagues. Applicants should have previous security experience, an SIA license, and SC clearance is desirable.

Mitie Group plc. is seeking dedicated individuals for the In-Country Escorting DCO role at a Short-Term Holding Facility in the UK. The position involves caring for residents on-site, maintaining strict safety standards, and delivering services with dignity. You will work across day and night shifts in a 24/7 operation, with full training provided. No prior experience is required; you will complete a 4-week paid training course, followed by on-the-job mentoring and an accredited Level 3

Mitie Group plc. is seeking a relief security officer to cover sickness and holidays across the Medway and wider Kent area. The role focuses on protecting property and people by adhering to Assignment Instructions, UK law and safety standards. You will be expected to complete all site duties, maintain compliance, and participate in ongoing training to support service quality and incident handling.

Location ASDA Swanley 36.5 hours a week Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable

Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable

Mitie Group plc. seeks a dedicated security professional to protect client premises and assets on site. The role focuses on strict adherence to Assignment Instructions, regulatory compliance, and continuous self-development through mandatory training and licence renewals. You will work to uphold incident reporting standards, conduct checks on schedule, and respond to safety concerns, ensuring high-quality service for the client.

This role is a relief officer role cover sickness and holiday across the Medway and wider Kent area Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable

Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable