Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Product Developer (Grocery) to join our Food Team. The role is based in Park Royal. The Role: Working alongside the Grocery Senior Product Development Manager and Grocery Product Development Technologist, you will support all grocery-related product launches from our Central Production Kitchen in Park Royal as well as with key manufacturing partners. This is a hands-on role, responsible for both creating new recipes and enhancing existing ones. You will collaborate closely with internal departments and key suppliers to deliver high-quality products while ensuring food safety, integrity, and legality. You will be involved throughout the full product lifecycle from concept through to launch including planning, recipe development, benchmarking, testing, sample preparation, recipe set-up, and costings. The role also includes sourcing new ingredients, liaising directly with suppliers alongside procurement colleagues, supporting process teams during trials, and assisting the Grocery Senior Product Development Manager with presentations. In addition, you will play a key role in the continuous improvement of our products, working with the Central Production team to manage projects through the business gate process and driving quality and innovation across the grocery range. Key Responsibilities: Recipe & Product Development • Develop new recipes in line with company strategy, briefs, food vision, nutritional standards and central production capabilities, process standards. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, meeting nutrition targets and compliance. • Write and maintain recipes, costings, quality assurance specifications, and product attribute documentation. • Draft initial cooking instructions and collaborate with technical/process teams for validation. Benchmarking & Analysis • Conduct and facilitate competitor benchmarking alongside the Senior Product Development Manager and Food Product Technologists. • Conduct and facilitate gap analysis in partnership with the Senior Product Development Manager and Food Product Technologists. Testing & Validation • Conduct kitchen-level organoleptic and shelf-life testing of products, ingredients, and packaging, recording results according to standards. • Validate, test, and sign off raw ingredients and packaging in collaboration with procurement and supplier assurance. • Support corrective action processes by attending taste panels and conducting competitor benchmarking and gap analysis. • Attend positive release tastings, reviewing products prior to launch and signing off quality before first delivery. Packaging & Ingredient Sourcing • Support the Senior Product Development Manager with packaging briefs and related documentation. • Prepare ingredient sourcing briefs under Senior PDM guidance and manage supplier communications on specifications and amendments. Trials, Launches & Handover • Attend pre-production trials, launches, and handover meetings to ensure seamless recipe translation into commercial scale-up. • Provide training and support where required during product transition. • Conduct troubleshooting and support continuous improvement initiatives across recipes, ingredients, quality, and processes. Samples & Presentations • Deliver product presentations at gate stages alongside the Senior PDM and Grocery Product Development Technologist. • Produce high-quality samples for presentations, photography, tasting sessions, and customer visits. • Attend photography sessions and retailer sell-in sessions, supporting the Senior PDM with sample production, cooking, and presenting. • Support marketing and promotional activities, ensuring consistent representation of food quality and vision. Kitchen & Compliance • Support the maintenance of the development kitchen, including cleaning, restocking, and raw material procurement. • Ensure compliance with company policies, food safety standards, and best practices at all times. Additional Responsibilities • Provide hospitality support for internal activities, customers and high-profile visitors. • Support supplier visits. • Stay updated on food trends, competitor activity, and wider retail market developments. • Support the organisation and participation in food trawls and food shows. • Attend training courses as required to maintain knowledge and skills. Our requirements: Previous experience as a Product Developer within the food manufacturing industry. Proven background in short shelf-life chilled products within a manufacturing environment (essential). Degree in a food-related discipline (e.g., Food Science, Food Technology, Home Economics) preferred. Strong knowledge of food, ingredients, and culinary practices. Awareness of food trends; knowledge of East and Southeast Asian cuisine advantageous, but not essential. Passion for great-tasting food. Self-motivated, enthusiastic, and proactive with strong industry awareness. Excellent communication skills, able to interact effectively at all levels. Highly organised and methodical, with the ability to manage multiple projects simultaneously. Strong planning skills with exceptional attention to detail. Comfortable working in a fast-paced, dynamic environment. In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!
Jan 27, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Product Developer (Grocery) to join our Food Team. The role is based in Park Royal. The Role: Working alongside the Grocery Senior Product Development Manager and Grocery Product Development Technologist, you will support all grocery-related product launches from our Central Production Kitchen in Park Royal as well as with key manufacturing partners. This is a hands-on role, responsible for both creating new recipes and enhancing existing ones. You will collaborate closely with internal departments and key suppliers to deliver high-quality products while ensuring food safety, integrity, and legality. You will be involved throughout the full product lifecycle from concept through to launch including planning, recipe development, benchmarking, testing, sample preparation, recipe set-up, and costings. The role also includes sourcing new ingredients, liaising directly with suppliers alongside procurement colleagues, supporting process teams during trials, and assisting the Grocery Senior Product Development Manager with presentations. In addition, you will play a key role in the continuous improvement of our products, working with the Central Production team to manage projects through the business gate process and driving quality and innovation across the grocery range. Key Responsibilities: Recipe & Product Development • Develop new recipes in line with company strategy, briefs, food vision, nutritional standards and central production capabilities, process standards. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, meeting nutrition targets and compliance. • Write and maintain recipes, costings, quality assurance specifications, and product attribute documentation. • Draft initial cooking instructions and collaborate with technical/process teams for validation. Benchmarking & Analysis • Conduct and facilitate competitor benchmarking alongside the Senior Product Development Manager and Food Product Technologists. • Conduct and facilitate gap analysis in partnership with the Senior Product Development Manager and Food Product Technologists. Testing & Validation • Conduct kitchen-level organoleptic and shelf-life testing of products, ingredients, and packaging, recording results according to standards. • Validate, test, and sign off raw ingredients and packaging in collaboration with procurement and supplier assurance. • Support corrective action processes by attending taste panels and conducting competitor benchmarking and gap analysis. • Attend positive release tastings, reviewing products prior to launch and signing off quality before first delivery. Packaging & Ingredient Sourcing • Support the Senior Product Development Manager with packaging briefs and related documentation. • Prepare ingredient sourcing briefs under Senior PDM guidance and manage supplier communications on specifications and amendments. Trials, Launches & Handover • Attend pre-production trials, launches, and handover meetings to ensure seamless recipe translation into commercial scale-up. • Provide training and support where required during product transition. • Conduct troubleshooting and support continuous improvement initiatives across recipes, ingredients, quality, and processes. Samples & Presentations • Deliver product presentations at gate stages alongside the Senior PDM and Grocery Product Development Technologist. • Produce high-quality samples for presentations, photography, tasting sessions, and customer visits. • Attend photography sessions and retailer sell-in sessions, supporting the Senior PDM with sample production, cooking, and presenting. • Support marketing and promotional activities, ensuring consistent representation of food quality and vision. Kitchen & Compliance • Support the maintenance of the development kitchen, including cleaning, restocking, and raw material procurement. • Ensure compliance with company policies, food safety standards, and best practices at all times. Additional Responsibilities • Provide hospitality support for internal activities, customers and high-profile visitors. • Support supplier visits. • Stay updated on food trends, competitor activity, and wider retail market developments. • Support the organisation and participation in food trawls and food shows. • Attend training courses as required to maintain knowledge and skills. Our requirements: Previous experience as a Product Developer within the food manufacturing industry. Proven background in short shelf-life chilled products within a manufacturing environment (essential). Degree in a food-related discipline (e.g., Food Science, Food Technology, Home Economics) preferred. Strong knowledge of food, ingredients, and culinary practices. Awareness of food trends; knowledge of East and Southeast Asian cuisine advantageous, but not essential. Passion for great-tasting food. Self-motivated, enthusiastic, and proactive with strong industry awareness. Excellent communication skills, able to interact effectively at all levels. Highly organised and methodical, with the ability to manage multiple projects simultaneously. Strong planning skills with exceptional attention to detail. Comfortable working in a fast-paced, dynamic environment. In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Product Developer (Restaurants) to join our Food Team. The role is based in Park Royal with frequent visits in our Restaurants. The Role: Working alongside the Restaurant Senior Product Development Manager (SPDM) and Restaurant Product Development Technologist (PDT), you will support all related product launches from our Central Production Kitchen and location-based restaurant kitchens. This is a hands-on role, responsible for both creating new recipes and enhancing existing ones and training new recipes and processes to CPU and restaurant kitchen teams. You will collaborate closely with internal departments and key suppliers to deliver high-quality products while ensuring food safety, integrity, and legality. You will be involved throughout the full product lifecycle from concept through to launch including planning, recipe development, benchmarking, testing, sample preparation, recipe set-up, training and costings. The role also includes sourcing new ingredients, liaising directly with suppliers alongside procurement colleagues, supporting process teams during trials, and assisting the Restaurant Senior Product Development Manager with presentations. In addition, you will play a key role in the continuous improvement of our products, working with the Central Production and restaurant operations teams to manage projects through the business gate process and driving quality and innovation across the restaurant menus. Key Responsibilities: Product Development • Develop new restaurant recipes in line with company strategy, briefs, food vision, nutritional standards, and CPU capabilities with specific focus on restaurant operations restrictions and capabilities. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, nutrition, and compliance. • You will have a good understanding of our restaurant operations and target development of product according to limitations and capabilities. • Support optimisation and growth of the restaurant hot food category through innovation and best practice. • Conduct competitor benchmarking, gap analysis, and trend monitoring to identify opportunities. • Test new operations equipment, processes, packaging, and hot-hold times to optimise product quality and service. • Produce high-quality samples for presentations, photography, tasting sessions, retailer sell-ins, and customer visits. • Deliver presentations at gate stages alongside the Senior PDM and Product Development Technologist. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, meeting nutrition targets and compliance. • Testing new hot hold times to optimise quality, provide records and recommendations. Quality & Compliance • Define, write, and maintain recipes, costings, QA specifications, and product attribute documentation. • Conduct kitchen-level yield, organoleptic, and shelf-life testing of products, ingredients, and packaging. • Validate and sign off raw ingredients and packaging with procurement and supplier assurance. • Attend taste panels and positive release tastings, providing feedback and signing off quality prior to launch. • Regularly visit restaurants and CPU kitchens to review recipe execution, quality, and consistency, making recommendations for improvement. • Troubleshoot issues and lead corrective actions on recipes, ingredients, or processes either directly in CPU or at restaurant kitchen locations. • Ensure compliance with all food safety, integrity, and company standards. Operations & Training • Lead and deliver training of new recipes and processes to CPU and restaurant kitchen teams. • Support trials, pre-production runs, launches, and handovers to ensure seamless scale up from development to operations. • Provide post-launch support in site-based restaurant kitchens, ensuring consistent delivery of standards. • Work closely with restaurant teams to identify quality improvement opportunities and embed best practices in restaurant kitchens and central sushi production kitchen. • Support marketing and promotional activities, ensuring food is represented to brand standards. • Support SPDM and Food Director with franchise or company international operations requirements. Supplier & Process Collaboration • Prepare ingredient sourcing briefs under guidance of the Senior PDM and liaise with suppliers on specifications and amendments. • Support the Senior Product Development Manager with packaging briefs and related documentation. • Support procurement and supplier assurance on validation, communication, and corrective action processes. • Attend supplier visits, food trawls, and food shows to source innovation and strengthen supplier partnerships. Additional Responsibilities • Share responsibility for maintenance and operation of the development kitchen, including cleaning, restocking, and raw material procurement. • Attend photography sessions, preparing samples and props supporting marketing team. • Support hospitality activities for customers, internal events, and high-profile visitors. • Assist the Senior PDM with packaging briefs, sample preparation, and customer-facing sessions. • Stay up to date with food trends, competitor activity, and retail market developments. • Attend training courses as required to maintain knowledge and skills Our requirements: Previous experience as a Product Developer within the food manufacturing and QSR industry Proven background in short shelf-life chilled products within a manufacturing and QSR environment (essential). Degree in a food-related discipline (e.g., Food Science, Food Technology, Home Economics) preferred. Strong knowledge of food, ingredients, and culinary practices. Awareness of food trends; knowledge of East and Southeast Asian cuisine advantageous but not essential. Passion for great-tasting food. Self-motivated, enthusiastic, and proactive with strong industry awareness. Excellent communication skills, able to interact effectively at all levels. Highly organised and methodical, with the ability to manage multiple projects simultaneously. Strong planning skills with exceptional attention to detail. Comfortable working in a fast-paced, dynamic environment In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!
Jan 27, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Product Developer (Restaurants) to join our Food Team. The role is based in Park Royal with frequent visits in our Restaurants. The Role: Working alongside the Restaurant Senior Product Development Manager (SPDM) and Restaurant Product Development Technologist (PDT), you will support all related product launches from our Central Production Kitchen and location-based restaurant kitchens. This is a hands-on role, responsible for both creating new recipes and enhancing existing ones and training new recipes and processes to CPU and restaurant kitchen teams. You will collaborate closely with internal departments and key suppliers to deliver high-quality products while ensuring food safety, integrity, and legality. You will be involved throughout the full product lifecycle from concept through to launch including planning, recipe development, benchmarking, testing, sample preparation, recipe set-up, training and costings. The role also includes sourcing new ingredients, liaising directly with suppliers alongside procurement colleagues, supporting process teams during trials, and assisting the Restaurant Senior Product Development Manager with presentations. In addition, you will play a key role in the continuous improvement of our products, working with the Central Production and restaurant operations teams to manage projects through the business gate process and driving quality and innovation across the restaurant menus. Key Responsibilities: Product Development • Develop new restaurant recipes in line with company strategy, briefs, food vision, nutritional standards, and CPU capabilities with specific focus on restaurant operations restrictions and capabilities. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, nutrition, and compliance. • You will have a good understanding of our restaurant operations and target development of product according to limitations and capabilities. • Support optimisation and growth of the restaurant hot food category through innovation and best practice. • Conduct competitor benchmarking, gap analysis, and trend monitoring to identify opportunities. • Test new operations equipment, processes, packaging, and hot-hold times to optimise product quality and service. • Produce high-quality samples for presentations, photography, tasting sessions, retailer sell-ins, and customer visits. • Deliver presentations at gate stages alongside the Senior PDM and Product Development Technologist. • Continuously improve existing recipes and processes to enhance quality, cost efficiency, meeting nutrition targets and compliance. • Testing new hot hold times to optimise quality, provide records and recommendations. Quality & Compliance • Define, write, and maintain recipes, costings, QA specifications, and product attribute documentation. • Conduct kitchen-level yield, organoleptic, and shelf-life testing of products, ingredients, and packaging. • Validate and sign off raw ingredients and packaging with procurement and supplier assurance. • Attend taste panels and positive release tastings, providing feedback and signing off quality prior to launch. • Regularly visit restaurants and CPU kitchens to review recipe execution, quality, and consistency, making recommendations for improvement. • Troubleshoot issues and lead corrective actions on recipes, ingredients, or processes either directly in CPU or at restaurant kitchen locations. • Ensure compliance with all food safety, integrity, and company standards. Operations & Training • Lead and deliver training of new recipes and processes to CPU and restaurant kitchen teams. • Support trials, pre-production runs, launches, and handovers to ensure seamless scale up from development to operations. • Provide post-launch support in site-based restaurant kitchens, ensuring consistent delivery of standards. • Work closely with restaurant teams to identify quality improvement opportunities and embed best practices in restaurant kitchens and central sushi production kitchen. • Support marketing and promotional activities, ensuring food is represented to brand standards. • Support SPDM and Food Director with franchise or company international operations requirements. Supplier & Process Collaboration • Prepare ingredient sourcing briefs under guidance of the Senior PDM and liaise with suppliers on specifications and amendments. • Support the Senior Product Development Manager with packaging briefs and related documentation. • Support procurement and supplier assurance on validation, communication, and corrective action processes. • Attend supplier visits, food trawls, and food shows to source innovation and strengthen supplier partnerships. Additional Responsibilities • Share responsibility for maintenance and operation of the development kitchen, including cleaning, restocking, and raw material procurement. • Attend photography sessions, preparing samples and props supporting marketing team. • Support hospitality activities for customers, internal events, and high-profile visitors. • Assist the Senior PDM with packaging briefs, sample preparation, and customer-facing sessions. • Stay up to date with food trends, competitor activity, and retail market developments. • Attend training courses as required to maintain knowledge and skills Our requirements: Previous experience as a Product Developer within the food manufacturing and QSR industry Proven background in short shelf-life chilled products within a manufacturing and QSR environment (essential). Degree in a food-related discipline (e.g., Food Science, Food Technology, Home Economics) preferred. Strong knowledge of food, ingredients, and culinary practices. Awareness of food trends; knowledge of East and Southeast Asian cuisine advantageous but not essential. Passion for great-tasting food. Self-motivated, enthusiastic, and proactive with strong industry awareness. Excellent communication skills, able to interact effectively at all levels. Highly organised and methodical, with the ability to manage multiple projects simultaneously. Strong planning skills with exceptional attention to detail. Comfortable working in a fast-paced, dynamic environment In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Senior Quality Assurance Technologist to join our Central Production Unit based in Park Royal . The Role: The role provides professional support to the QA Manager in managing food safety, food quality, health & safety, and legal compliance across all operations within the Central Production Unit. It also involves managing, training, supporting, and developing the QA team to ensure quality assurance activities are completed effectively, accurately, and on time, while balancing people management with hands-on QA responsibilities and providing operational support when required. Key Responsibilities: Work closely with all departments, providing professional support to ensure compliance with BRCGS standards and maintaining the Central Production Unit (CPU) in an audit-ready state at all times. Supervise, coach, and support the QA Technologists team, fostering a positive culture of accountability, teamwork, and continuous improvement. Responsible for QA tasks on Saturdays and Sundays and during holiday cover for QA Manager. Plan and allocate QA tasks, ensuring schedules are adhered to and priorities are met. Execute effective training plan for new and current staff to ensure team members are adequately trained and competent for their responsibilities. Manage the team to ensure the QA conduct inspections of raw materials, in-process products, finished products and processes and identify defects or deviations from quality standards. Ensuring team rectify or escalate non-conformances when required, ensuring corrective actions are implemented. Conduct internal audit on a regular basis e.g., glass & plastic, GMP (good manufacturing practice), hygiene, CCP (critical control point) and allergen etc. Ensure calibration of equipment (thermometers, scales, etc.) is completed on schedule, with accurate monitoring records maintained. Ensure taste panel is completed on schedule, ensuring corrective actions are implemented and results recorded. Manage routine sampling plans (finished products, shelf life, environmental swabs, water samples) working closely with other members of the technical team Ensure maintenance of accurate QA documentation of control and monitoring activities including check sheets, concession requests, audit reports, etc Assist with supplier non-conformances and customer complaints investigations on food safety, packaging or other food related issues. Document and report the investigation results to Line Manager as appropriate. Support the Line Manager with document control (updating, creating, and reviewing documents as required). Escalate quality or food safety concerns promptly to the Line Manager. Provide hands-on support to cover QA tasks during peak periods, absences, or when required. Support with activities and data collection on initiatives related to ESG responsibilities and commitments Our Requirements: The Senior Quality Assurance Technologist should have a good practical working knowledge of food safety legislation and quality requirements. A strong QA background is desirable for this role but more importantly you will be energetic, punctual, proactive, and reliable with the ability to lead, guide, and motivate others towards achievement. HACCP knowledge, a food science qualification or equivalent and experience in the manufacturing industry within a high care / high risk environment will be favorable. Excellent communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Jan 25, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Senior Quality Assurance Technologist to join our Central Production Unit based in Park Royal . The Role: The role provides professional support to the QA Manager in managing food safety, food quality, health & safety, and legal compliance across all operations within the Central Production Unit. It also involves managing, training, supporting, and developing the QA team to ensure quality assurance activities are completed effectively, accurately, and on time, while balancing people management with hands-on QA responsibilities and providing operational support when required. Key Responsibilities: Work closely with all departments, providing professional support to ensure compliance with BRCGS standards and maintaining the Central Production Unit (CPU) in an audit-ready state at all times. Supervise, coach, and support the QA Technologists team, fostering a positive culture of accountability, teamwork, and continuous improvement. Responsible for QA tasks on Saturdays and Sundays and during holiday cover for QA Manager. Plan and allocate QA tasks, ensuring schedules are adhered to and priorities are met. Execute effective training plan for new and current staff to ensure team members are adequately trained and competent for their responsibilities. Manage the team to ensure the QA conduct inspections of raw materials, in-process products, finished products and processes and identify defects or deviations from quality standards. Ensuring team rectify or escalate non-conformances when required, ensuring corrective actions are implemented. Conduct internal audit on a regular basis e.g., glass & plastic, GMP (good manufacturing practice), hygiene, CCP (critical control point) and allergen etc. Ensure calibration of equipment (thermometers, scales, etc.) is completed on schedule, with accurate monitoring records maintained. Ensure taste panel is completed on schedule, ensuring corrective actions are implemented and results recorded. Manage routine sampling plans (finished products, shelf life, environmental swabs, water samples) working closely with other members of the technical team Ensure maintenance of accurate QA documentation of control and monitoring activities including check sheets, concession requests, audit reports, etc Assist with supplier non-conformances and customer complaints investigations on food safety, packaging or other food related issues. Document and report the investigation results to Line Manager as appropriate. Support the Line Manager with document control (updating, creating, and reviewing documents as required). Escalate quality or food safety concerns promptly to the Line Manager. Provide hands-on support to cover QA tasks during peak periods, absences, or when required. Support with activities and data collection on initiatives related to ESG responsibilities and commitments Our Requirements: The Senior Quality Assurance Technologist should have a good practical working knowledge of food safety legislation and quality requirements. A strong QA background is desirable for this role but more importantly you will be energetic, punctual, proactive, and reliable with the ability to lead, guide, and motivate others towards achievement. HACCP knowledge, a food science qualification or equivalent and experience in the manufacturing industry within a high care / high risk environment will be favorable. Excellent communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for an Assistant Sushi Kitchen Manager ( night shift ) to join our Production Team based in Park Royal. The Role: The Assistant Sushi Kitchen Manager will manage the operational activities within the CPU Sushi kitchen and have full responsibility for quality, safety and cost control. These will include training and monitoring Team s performance in accordance with food quality standards and all other company policies and procedures. Key Responsibilities: Food Quality Ensure all food safety procedures are strictly followed. Relay any queries or issues related to menus, ingredients, and suppliers to the appropriate channels. Ensure all kitchen staff are trained on full menu specifications. Maintain high food quality standards in line with company specifications. Ensure portion control, recipe adherence, and presentation standards are consistently met. Regularly review all products and report any issues to the appropriate channels. Safety Ensure all team members follow health and food safety procedures. Guarantee that all products are produced in compliance with Wasabi's Health & Food Safety specifications. Ensure the sushi room fully complies with all health and safety regulations and company policies. Conduct risk assessments, report potential hazards, and take immediate action when necessary. Report any maintenance issues as soon as they are identified. Maintain up-to-date production guidelines and health and safety records. Ensure all team training is current and compliant. Attend all required trainings and meetings as requested by the company. Productivity Manage team productivity and individual performance. Meet operational productivity targets and goals. Schedule, attend, and conduct all relevant team meetings. Ensure accurate and timely dispatch of deliveries to branches, adhering to safety procedures. Stock Control Ensure the team follows recipes accurately during food production. Record waste fully and accurately. Minimise food expiry and damage to control stock loss. Report and act on any delivery issues immediately. Conduct accurate stock counts and re-counts in line with company policy. Investigate stock variances and take appropriate action. Leadership / Team Development and Training Act as a role model and promote a culture of continuous learning and development. Upskill key team members on the importance of achieving KPIs and business goals. Support trainees with relevant training materials, assign dedicated trainers, and ensure training documentation is completed. Coach and develop the team to maximize individual potential. People Ensure all employees adhere to Wasabi's uniform standards. Maintain effective communication within the team. Conduct and ensure daily briefings take place. Cascade production, people process, and business updates to the team. Manage and monitor staff performance in line with company policies and procedures. Conduct appraisals and performance reviews, including PDRs for the management team. Recognise and reward PART behaviours and individual achievements. Promote a culture that minimizes absenteeism and arrange cover for unplanned absences. Assist with employee relations issues, liaising with the People Department as needed and keeping them updated on ongoing matters. Administration & Employee Relations Complete all relevant paperwork and keep people management systems (e.g., Fourth Hospitality and Dojo) up to date. Schedule team rotas, shifts, annual leave, and shift rotations. Delegate tasks effectively and ensure they are executed as required. Our Requirements: Proven experience in managing teams within a fast-paced production or kitchen environment. Strong leadership, communication, and organizational skills. Ability to inspire, motivate, and act as a role model for the team. In-depth knowledge of Health & Safety, Food Safety, Food Quality, and Environmental standards. Ability to use data to inform decisions and drive continuous improvement. Positive, adaptable, and proactive attitude with a hands-on approach. Passionate about delivering high-quality work. Flexible and able to adapt to changing business needs. Excellent planning and organisational skills. Effective time management abilities. Impartial and fair in decision-making processes. In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Jan 24, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for an Assistant Sushi Kitchen Manager ( night shift ) to join our Production Team based in Park Royal. The Role: The Assistant Sushi Kitchen Manager will manage the operational activities within the CPU Sushi kitchen and have full responsibility for quality, safety and cost control. These will include training and monitoring Team s performance in accordance with food quality standards and all other company policies and procedures. Key Responsibilities: Food Quality Ensure all food safety procedures are strictly followed. Relay any queries or issues related to menus, ingredients, and suppliers to the appropriate channels. Ensure all kitchen staff are trained on full menu specifications. Maintain high food quality standards in line with company specifications. Ensure portion control, recipe adherence, and presentation standards are consistently met. Regularly review all products and report any issues to the appropriate channels. Safety Ensure all team members follow health and food safety procedures. Guarantee that all products are produced in compliance with Wasabi's Health & Food Safety specifications. Ensure the sushi room fully complies with all health and safety regulations and company policies. Conduct risk assessments, report potential hazards, and take immediate action when necessary. Report any maintenance issues as soon as they are identified. Maintain up-to-date production guidelines and health and safety records. Ensure all team training is current and compliant. Attend all required trainings and meetings as requested by the company. Productivity Manage team productivity and individual performance. Meet operational productivity targets and goals. Schedule, attend, and conduct all relevant team meetings. Ensure accurate and timely dispatch of deliveries to branches, adhering to safety procedures. Stock Control Ensure the team follows recipes accurately during food production. Record waste fully and accurately. Minimise food expiry and damage to control stock loss. Report and act on any delivery issues immediately. Conduct accurate stock counts and re-counts in line with company policy. Investigate stock variances and take appropriate action. Leadership / Team Development and Training Act as a role model and promote a culture of continuous learning and development. Upskill key team members on the importance of achieving KPIs and business goals. Support trainees with relevant training materials, assign dedicated trainers, and ensure training documentation is completed. Coach and develop the team to maximize individual potential. People Ensure all employees adhere to Wasabi's uniform standards. Maintain effective communication within the team. Conduct and ensure daily briefings take place. Cascade production, people process, and business updates to the team. Manage and monitor staff performance in line with company policies and procedures. Conduct appraisals and performance reviews, including PDRs for the management team. Recognise and reward PART behaviours and individual achievements. Promote a culture that minimizes absenteeism and arrange cover for unplanned absences. Assist with employee relations issues, liaising with the People Department as needed and keeping them updated on ongoing matters. Administration & Employee Relations Complete all relevant paperwork and keep people management systems (e.g., Fourth Hospitality and Dojo) up to date. Schedule team rotas, shifts, annual leave, and shift rotations. Delegate tasks effectively and ensure they are executed as required. Our Requirements: Proven experience in managing teams within a fast-paced production or kitchen environment. Strong leadership, communication, and organizational skills. Ability to inspire, motivate, and act as a role model for the team. In-depth knowledge of Health & Safety, Food Safety, Food Quality, and Environmental standards. Ability to use data to inform decisions and drive continuous improvement. Positive, adaptable, and proactive attitude with a hands-on approach. Passionate about delivering high-quality work. Flexible and able to adapt to changing business needs. Excellent planning and organisational skills. Effective time management abilities. Impartial and fair in decision-making processes. In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Buyer to join our Procurement Team based in Park Royal. The Role: You will be supporting managers in their day to day job, sourcing and purchasing products, materials, or services required by the organisation, ensuring timely and cost-effective procurement that meets quality standards. Reporting to the Procurement Manager, the Buyer plays a critical role in maintaining supply chain efficiency and supporting the overall procurement strategy. The ideal candidate will have a passion for building strong supplier relationships and commercial awareness. Ideally, you will have manufacturing food buying experience. You will also be required to deliver other key commercial projects which contribute towards delivery of the budget. Key Responsibilities: Supplier management & development. Develop and manage global supplier relationships with current and future suppliers. Conduct regular gap analysis, benchmarking, range reviews and market research to ensure opportunities are identified and evaluated. Identify, develop and executing efficiency improvements, volume growth opportunities and delivering cost reductions. Liaise and attend meetings with other departments and external stakeholders to ensure continuity of supply and successful execution of new product launches. Support the delivery of the budget and sustainable sourcing ESG strategy. Work within our procurement policies and procedures, ensuring compliance and safety. Support the open procurement environment, supporting colleagues and departments. Efficiently and accurately maintain the company's Business Central system. Our requirements: Related experience in manufacturing food procurement. Ability to demonstrate planning, organisational, commercial and negotiation skills. A track record of supplier management, cost management, driving efficiencies and implementing face-paced innovation. Degree level education or equivalent (desirable but not essential) Strong commercial acumen and cross-functional collaboration. Proven ability to support the company budget and ESG plans. Excellent listening, communication and presentation skills In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!
Jan 21, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Buyer to join our Procurement Team based in Park Royal. The Role: You will be supporting managers in their day to day job, sourcing and purchasing products, materials, or services required by the organisation, ensuring timely and cost-effective procurement that meets quality standards. Reporting to the Procurement Manager, the Buyer plays a critical role in maintaining supply chain efficiency and supporting the overall procurement strategy. The ideal candidate will have a passion for building strong supplier relationships and commercial awareness. Ideally, you will have manufacturing food buying experience. You will also be required to deliver other key commercial projects which contribute towards delivery of the budget. Key Responsibilities: Supplier management & development. Develop and manage global supplier relationships with current and future suppliers. Conduct regular gap analysis, benchmarking, range reviews and market research to ensure opportunities are identified and evaluated. Identify, develop and executing efficiency improvements, volume growth opportunities and delivering cost reductions. Liaise and attend meetings with other departments and external stakeholders to ensure continuity of supply and successful execution of new product launches. Support the delivery of the budget and sustainable sourcing ESG strategy. Work within our procurement policies and procedures, ensuring compliance and safety. Support the open procurement environment, supporting colleagues and departments. Efficiently and accurately maintain the company's Business Central system. Our requirements: Related experience in manufacturing food procurement. Ability to demonstrate planning, organisational, commercial and negotiation skills. A track record of supplier management, cost management, driving efficiencies and implementing face-paced innovation. Degree level education or equivalent (desirable but not essential) Strong commercial acumen and cross-functional collaboration. Proven ability to support the company budget and ESG plans. Excellent listening, communication and presentation skills In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!
About Us We're Wasabi. We are Passionate, we are Adaptable, we are Responsible and we are a Team ! We're all about fresh and authentic, constantly working together to create a new, dynamic food experience. Our passion for food and art inspires us to continuously create new dishes to delight our customers. Join us and you'll have the opportunity to be a part of a fantastic team where you can learn new skills and develop an exciting career. We are looking for Process Lead to join our Production Unit in Park Royal. In this role, you will manage & run a line, area or asset to standard, achieving key safety, quality, environment, service and performance requirements. Key Responsibilities: Conduct start-up safety checks on all assigned machines / assets. Understand all risk assessments and Standard Operating Procedures (SOPs) for all activities under your control. Proactively seek, raise & rectify safety risks and promote positive safety behaviours. No direct reports but work with the Production Group Managers to ensure the following is managed. Work cross functionally with other Process Leads to ensure optimal performance. Support the training of team members within the line you are supporting. Support priority problem solving activities within area of control. Track, record and display performance versus target of the line. Use problem solving to deal with issues that may prevent team members from completing their work to standard. Support CI project delivery. Record all information required for area of control, including time, temperature, weight, product traceability, KPIs, equipment condition etc. Run assigned area / asset / line to standard using; 5S, Work Element Sheets (WES), SOPs and other standards. Conduct layered confirmation to confirm standards are in place and effective. Use visual management to support the Production Group Manager in communicating performance. Track attainment to plan (ATP) and trigger the escalation process for any deviation in safety, quality, environment, service or throughput. Ensure that start-ups and changeovers are documented, planned, and executed efficiently to minimise cost. Ensure that poor quality is never passed on to the next stage of the process. Conduct quality checks as required. Support investigation of quality non-conformances, customer complaints or other issues. Conduct regular preventative maintenance on all machines as directed by Engineering. Our Requirements: Good communication skills Listens to others and builds trust among team members and colleagues. Role model of the PART behaviours Knowledge of Health & Safety, Food Safety, Food Quality and Environment requirements. Good knowledge of machine operation and optimisation. Working knowledge of verbal and written English Passionate, adaptable individual with a Can to & hands on attitude. In return we provide: A great working environment Pension scheme Refer A Friend Scheme Free meals on shift 50% discount in our Restaurants Additional Leave after 2 years Employee Assistant Programme Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Long Service Awards Life Assurance A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Jan 17, 2026
Full time
About Us We're Wasabi. We are Passionate, we are Adaptable, we are Responsible and we are a Team ! We're all about fresh and authentic, constantly working together to create a new, dynamic food experience. Our passion for food and art inspires us to continuously create new dishes to delight our customers. Join us and you'll have the opportunity to be a part of a fantastic team where you can learn new skills and develop an exciting career. We are looking for Process Lead to join our Production Unit in Park Royal. In this role, you will manage & run a line, area or asset to standard, achieving key safety, quality, environment, service and performance requirements. Key Responsibilities: Conduct start-up safety checks on all assigned machines / assets. Understand all risk assessments and Standard Operating Procedures (SOPs) for all activities under your control. Proactively seek, raise & rectify safety risks and promote positive safety behaviours. No direct reports but work with the Production Group Managers to ensure the following is managed. Work cross functionally with other Process Leads to ensure optimal performance. Support the training of team members within the line you are supporting. Support priority problem solving activities within area of control. Track, record and display performance versus target of the line. Use problem solving to deal with issues that may prevent team members from completing their work to standard. Support CI project delivery. Record all information required for area of control, including time, temperature, weight, product traceability, KPIs, equipment condition etc. Run assigned area / asset / line to standard using; 5S, Work Element Sheets (WES), SOPs and other standards. Conduct layered confirmation to confirm standards are in place and effective. Use visual management to support the Production Group Manager in communicating performance. Track attainment to plan (ATP) and trigger the escalation process for any deviation in safety, quality, environment, service or throughput. Ensure that start-ups and changeovers are documented, planned, and executed efficiently to minimise cost. Ensure that poor quality is never passed on to the next stage of the process. Conduct quality checks as required. Support investigation of quality non-conformances, customer complaints or other issues. Conduct regular preventative maintenance on all machines as directed by Engineering. Our Requirements: Good communication skills Listens to others and builds trust among team members and colleagues. Role model of the PART behaviours Knowledge of Health & Safety, Food Safety, Food Quality and Environment requirements. Good knowledge of machine operation and optimisation. Working knowledge of verbal and written English Passionate, adaptable individual with a Can to & hands on attitude. In return we provide: A great working environment Pension scheme Refer A Friend Scheme Free meals on shift 50% discount in our Restaurants Additional Leave after 2 years Employee Assistant Programme Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Long Service Awards Life Assurance A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Group Production Manager to join our Manufacturing Team based in Park Royal . The Role: To lead the team in achieving their business KPIs for the area, with a key focus on team member safety, product quality, customer service, environmental impact and process optimisation, providing daily support and coaching to all team members. Key Responsibilities: Work cross functionally and build relationships to maximise performance. Ensure that each team member understands their role in delivering business goals. Build a high performing team. Minimise absenteeism and organise unplanned cover when required, taking the necessary steps to minimise cost. Train the team on all standards and track team member capability using versatility matrices. Involve the team in priority problem solving activities and promote a culture of learning and development. Communicate regularly and ensure goals and manufacturing targets are clear through team forums and PDRs. Address any performance issues promptly and discretely. Fully support the activities that are defined within the manufacturing strategy, maintaining a key focus on the KPIs of the area and any deadlines along with the impact of change on any team members. Use problem solving to remove obstacles which may prevent team members from completing their roles effectively. Deliver assigned CI projects through the team. Collect and analyse data to underpin decisions and the allocation of resources. Standardise all activities through the use of 5S, Work Element Sheets, Standard Operating Procedures and other standards required to run the area effectively. Conduct layered confirmation to confirm standards are in place and effective. Use visual management to communicate the team performance issues and what is needed to correct them. Deliver value; hourly, daily, and weekly maintaining attainment to plan and trigger the escalation process for any deviation in safety, quality, environment, service or throughput. Ensure that start-ups and changeovers are documented, planned, and executed efficiently to minimise cost. Ensure that shift handovers are documented and communicated effectively. Optimise labour, minimise waste and maximise OEE for the team. Ensure that poor quality is never passed on to the next stage of the process. Investigate all quality non-conformances, customer complaints or other issues, find root cause and prevent recurrence. Complete all documentation for safety, quality, operations, environmental and asset management as required. Ensure regular preventative maintenance is carried out on all machines as directed by Engineering. Build a culture of safety within the area of responsibility. Ensure that all activities have formal risk assessments and corrective actions have been completed as a priority. Promote positive safety behaviours, root causing near misses and coaching team members to work safely. Ensure that all team members have the appropriate training to do their required tasks in a safe manner. Complete all safety checks at the appropriate frequencies, and ensure the environment is as safe as possible for all team members to work in. Support site ESG agenda ensuring commitments are delivered across areas of responsibility. Our Requirements: Proven experience in a FMCG manufacturing/production environment (ideally ready meals). Shift leadership experience (incl. coaching teams and managing agency labour). Excellent leadership and communication skills The ability to build a strong sense of team ownership and maintain a high level of morale within the team. Evidence of delivering against KPIs (service/output, labour, waste/yield, safety, quality/GMP). Confident running daily routines (start-up, hourly boards, handovers, escalation) and RCA (5 Whys/fishbone) to close actions. Good knowledge in Health & Safety, Food Safety, Food Quality and Environment requirements within a fast-paced manufacturing environment. BRC/audit exposure (desirable) Lean/CI (5S/standard work/visual management) trained (desirable) Familiarity with shopfloor systems/ERP (desirable) In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Jan 13, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Group Production Manager to join our Manufacturing Team based in Park Royal . The Role: To lead the team in achieving their business KPIs for the area, with a key focus on team member safety, product quality, customer service, environmental impact and process optimisation, providing daily support and coaching to all team members. Key Responsibilities: Work cross functionally and build relationships to maximise performance. Ensure that each team member understands their role in delivering business goals. Build a high performing team. Minimise absenteeism and organise unplanned cover when required, taking the necessary steps to minimise cost. Train the team on all standards and track team member capability using versatility matrices. Involve the team in priority problem solving activities and promote a culture of learning and development. Communicate regularly and ensure goals and manufacturing targets are clear through team forums and PDRs. Address any performance issues promptly and discretely. Fully support the activities that are defined within the manufacturing strategy, maintaining a key focus on the KPIs of the area and any deadlines along with the impact of change on any team members. Use problem solving to remove obstacles which may prevent team members from completing their roles effectively. Deliver assigned CI projects through the team. Collect and analyse data to underpin decisions and the allocation of resources. Standardise all activities through the use of 5S, Work Element Sheets, Standard Operating Procedures and other standards required to run the area effectively. Conduct layered confirmation to confirm standards are in place and effective. Use visual management to communicate the team performance issues and what is needed to correct them. Deliver value; hourly, daily, and weekly maintaining attainment to plan and trigger the escalation process for any deviation in safety, quality, environment, service or throughput. Ensure that start-ups and changeovers are documented, planned, and executed efficiently to minimise cost. Ensure that shift handovers are documented and communicated effectively. Optimise labour, minimise waste and maximise OEE for the team. Ensure that poor quality is never passed on to the next stage of the process. Investigate all quality non-conformances, customer complaints or other issues, find root cause and prevent recurrence. Complete all documentation for safety, quality, operations, environmental and asset management as required. Ensure regular preventative maintenance is carried out on all machines as directed by Engineering. Build a culture of safety within the area of responsibility. Ensure that all activities have formal risk assessments and corrective actions have been completed as a priority. Promote positive safety behaviours, root causing near misses and coaching team members to work safely. Ensure that all team members have the appropriate training to do their required tasks in a safe manner. Complete all safety checks at the appropriate frequencies, and ensure the environment is as safe as possible for all team members to work in. Support site ESG agenda ensuring commitments are delivered across areas of responsibility. Our Requirements: Proven experience in a FMCG manufacturing/production environment (ideally ready meals). Shift leadership experience (incl. coaching teams and managing agency labour). Excellent leadership and communication skills The ability to build a strong sense of team ownership and maintain a high level of morale within the team. Evidence of delivering against KPIs (service/output, labour, waste/yield, safety, quality/GMP). Confident running daily routines (start-up, hourly boards, handovers, escalation) and RCA (5 Whys/fishbone) to close actions. Good knowledge in Health & Safety, Food Safety, Food Quality and Environment requirements within a fast-paced manufacturing environment. BRC/audit exposure (desirable) Lean/CI (5S/standard work/visual management) trained (desirable) Familiarity with shopfloor systems/ERP (desirable) In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Manufacturing Manager to join our Central Production Unit based in Park Royal . The Role: The Manufacturing Manager is responsible for managing manufacturing operations that service both Wasabi restaurants and Grocery customers. The role leads production stream teams to ensure the highest standards of people and product safety, product quality, ESG compliance, customer service, asset reliability, cost management, and overall profitability. The business operates with two Manufacturing Managers, working in close partnership. Each Manufacturing Manager has defined primary areas of responsibility; for this role, the primary focus is leading the High-Risk Assembly and Low-Risk Packing teams. However, Manufacturing Managers are jointly accountable for overall manufacturing performance and are expected to provide cover and leadership across each other s areas of responsibility as required, including during periods of absence, peak demand, or business need. A strong understanding of Continuous Improvement methodologies and a performance-driven culture is essential for success in the role. The Manufacturing Manager will play a key role in building capable, engaged teams through effective leadership, coaching, and development, fostering a culture of learning, collaboration, and continuous improvement of systems and processes. This role is critical in developing and delivering the manufacturing strategy to support the company s operational excellence, business goals, and long-term growth ambitions. Key Responsibilities: Manage the performance of all Group Production Managers & Process Leaders in High-Risk Assembly and Low-Risk Packing teams Set clear targets and ensure delivery against manufacturing Key Performance Indicators (KPIs) including; Near Misses, Customer Complaints, Internal & External Audits, Customer Service, Labour, Waste, Yield and Efficiency Make KPIs visible across the manufacturing lines to enable effective quick decision making. Plan labour hours & heads to deliver the production plan ensuring that customer service and cost targets are met safely and to the agreed quality. Proactive and effective in planning and executing labour recovery plans for breakdowns. Execute production line schedules in the correct sequence to optimise the flow of product from kitchen and to despatch. Track & optimise machine / line efficiency by working closely with the Engineering team to prevent breakdowns, maximise line running speed, minimise changeover time & other efficiency losses. Ensure that all activities have formal risk assessments and corrective actions have been completed as a priority. Promote positive safety behaviours, root causing near misses and coaching team members to work safely. Ensure that all team members have the appropriate training to do their required tasks in a safe manner. Ensure all safety checks are completed at the appropriate frequencies, and ensure the environment is as safe as possible for all team members to work in. Develop robust standards for all Manufacturing processes that meet Legal, BRCGS, EHO and other external and internal requirements including; people safety, HACCP, TACCP, GMP, Complaints, Non-Conformances etc. Conduct layered confirmation to confirm standards are in place and effective across the production stream. Ensure product quality attributes are delivered Right First Time and that all products meet customer expectations. Review customer complaints, identify trends and implement corrective actions to continuously reduce Complaints Per Million Units received. Work with the Quality team to implement and maintain Good Manufacturing Practice (GMP). Correct all non-conformances in a timely manner ensuring no issues repeat. Ensure all equipment is maintained and cleaned as directed by the Quality Management System to prevent cross contamination and microbial growth. Work cross functionally with the Low Risk Kitchen, Warehouse, Despatch, Engineering & Hygiene teams to ensure customer & business targets are met. Build a high performing team. Ensure clear and aligned objectives, priorities and PART behaviours are set throughout all levels. Exemplify a best practice approach across all areas such as, performance management, succession planning, objective setting, coaching and mentoring. Involve the team in priority problem solving activities and promote a culture of learning and development. Develop a culture of Continuous Improvement to drive performance against set KPIs Support with the development of manufacturing strategy to deliver business goals & growth ambitions Identify CI projects to deliver set targets and execute them through the team. Deliver reliable asset performance through effective delivery of autonomous maintenance programmes. Analyse data & use 8 Step Practical Problem Solving to optimise efficiencies and raw material utilisation whilst minimising waste and rejects. Set and hold the daily/weekly routine (tier meetings, KPI review, escalation cadence) to drive predictable performance. Support site ESG agenda ensuring commitments are delivered across areas of responsibility. Our Requirements: Extensive experience in a similar role within a short shelf-life food manufacturing environment. An excellent decision maker who understands problem containment, problem solving, risk identification& mitigation. A disciplined and organized leader. An excellent communicator with strong interpersonal skills and the ability to effectively engage with a wide variety of stakeholders at all levels. An inspirational leader with the ability to achieve excellent results. Proven ability to lead and influence others. A persuasive individual and a natural change agent, who can create, plan, deploy and execute change at pace. A leader who thrives under pressure working in a fast paced and challenging environment. In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Jan 13, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Manufacturing Manager to join our Central Production Unit based in Park Royal . The Role: The Manufacturing Manager is responsible for managing manufacturing operations that service both Wasabi restaurants and Grocery customers. The role leads production stream teams to ensure the highest standards of people and product safety, product quality, ESG compliance, customer service, asset reliability, cost management, and overall profitability. The business operates with two Manufacturing Managers, working in close partnership. Each Manufacturing Manager has defined primary areas of responsibility; for this role, the primary focus is leading the High-Risk Assembly and Low-Risk Packing teams. However, Manufacturing Managers are jointly accountable for overall manufacturing performance and are expected to provide cover and leadership across each other s areas of responsibility as required, including during periods of absence, peak demand, or business need. A strong understanding of Continuous Improvement methodologies and a performance-driven culture is essential for success in the role. The Manufacturing Manager will play a key role in building capable, engaged teams through effective leadership, coaching, and development, fostering a culture of learning, collaboration, and continuous improvement of systems and processes. This role is critical in developing and delivering the manufacturing strategy to support the company s operational excellence, business goals, and long-term growth ambitions. Key Responsibilities: Manage the performance of all Group Production Managers & Process Leaders in High-Risk Assembly and Low-Risk Packing teams Set clear targets and ensure delivery against manufacturing Key Performance Indicators (KPIs) including; Near Misses, Customer Complaints, Internal & External Audits, Customer Service, Labour, Waste, Yield and Efficiency Make KPIs visible across the manufacturing lines to enable effective quick decision making. Plan labour hours & heads to deliver the production plan ensuring that customer service and cost targets are met safely and to the agreed quality. Proactive and effective in planning and executing labour recovery plans for breakdowns. Execute production line schedules in the correct sequence to optimise the flow of product from kitchen and to despatch. Track & optimise machine / line efficiency by working closely with the Engineering team to prevent breakdowns, maximise line running speed, minimise changeover time & other efficiency losses. Ensure that all activities have formal risk assessments and corrective actions have been completed as a priority. Promote positive safety behaviours, root causing near misses and coaching team members to work safely. Ensure that all team members have the appropriate training to do their required tasks in a safe manner. Ensure all safety checks are completed at the appropriate frequencies, and ensure the environment is as safe as possible for all team members to work in. Develop robust standards for all Manufacturing processes that meet Legal, BRCGS, EHO and other external and internal requirements including; people safety, HACCP, TACCP, GMP, Complaints, Non-Conformances etc. Conduct layered confirmation to confirm standards are in place and effective across the production stream. Ensure product quality attributes are delivered Right First Time and that all products meet customer expectations. Review customer complaints, identify trends and implement corrective actions to continuously reduce Complaints Per Million Units received. Work with the Quality team to implement and maintain Good Manufacturing Practice (GMP). Correct all non-conformances in a timely manner ensuring no issues repeat. Ensure all equipment is maintained and cleaned as directed by the Quality Management System to prevent cross contamination and microbial growth. Work cross functionally with the Low Risk Kitchen, Warehouse, Despatch, Engineering & Hygiene teams to ensure customer & business targets are met. Build a high performing team. Ensure clear and aligned objectives, priorities and PART behaviours are set throughout all levels. Exemplify a best practice approach across all areas such as, performance management, succession planning, objective setting, coaching and mentoring. Involve the team in priority problem solving activities and promote a culture of learning and development. Develop a culture of Continuous Improvement to drive performance against set KPIs Support with the development of manufacturing strategy to deliver business goals & growth ambitions Identify CI projects to deliver set targets and execute them through the team. Deliver reliable asset performance through effective delivery of autonomous maintenance programmes. Analyse data & use 8 Step Practical Problem Solving to optimise efficiencies and raw material utilisation whilst minimising waste and rejects. Set and hold the daily/weekly routine (tier meetings, KPI review, escalation cadence) to drive predictable performance. Support site ESG agenda ensuring commitments are delivered across areas of responsibility. Our Requirements: Extensive experience in a similar role within a short shelf-life food manufacturing environment. An excellent decision maker who understands problem containment, problem solving, risk identification& mitigation. A disciplined and organized leader. An excellent communicator with strong interpersonal skills and the ability to effectively engage with a wide variety of stakeholders at all levels. An inspirational leader with the ability to achieve excellent results. Proven ability to lead and influence others. A persuasive individual and a natural change agent, who can create, plan, deploy and execute change at pace. A leader who thrives under pressure working in a fast paced and challenging environment. In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Technical Assistant in our Central Production Unit in Park Royal. Role Purpose: To provide technical support to the company, by undertaking tasks and duties associated with supplier assurance, raw material specification, legal labelling of finished products and updating of the sites operating system (Business Central) Ensuring ingredients and finished products and are in-line with the company s technical requirements & standard, along with required legal legislation. To ensure that all raw materials and suppliers consistently meets Wasabi s Quality, Safety, Legal and Sustainability Standards Support the company s ESG objectives by identifying and implementing technical improvements that reduce environmental impact. Key Responsibilities: To carry out risk assessment on all raw material, escalating any issues to senior management. To ensure all raw material s technical documentation e.g. specification, factory accreditation, CoA (certificate of analysis), HACCP/process flow documents etc. are accurate and up to date, maintaining systems and data to drive continuous improvements for products and quality management systems. To maintain of the supplier portfolio of product specification To liaise with suppliers for any out of specification and non-conformance. To provide support for introduction of new materials or suppliers. To provide support for any changes to existing raw materials or suppliers. To calculate and approve nutritional information for new product/product change using nutritional calculator and update the nutritional traffic light tracker. To calculate and score HFSS for load the data to the retailer tracker. To check and approve legal information on artwork for pre-packed/own brand product. To assist customer service team on answering customer s queries relating to raw material and recipe. To support technically new/existing product development process, including allergen information for name card and guideline, ingredient and other legal information for product label or display etc. To co-operate with new product development, health & food safety and operation team for information use in branches e.g. recipe card, shelf life and customer information etc. Update and maintain operational systems such as Business Central (BC) as required. To update and check the info to the brand bank website. To update and maintain the Master data, artwork folders and factory paperwork. To work with all required departments (procurement, food team, marking etc) providing technical information and support to ensure compliance against company standards and UK legislation. Our Requirements: Graduate (food related) or food safety certificate is preferred. Knowledge of supplier assurance processes and UK/EU food labelling regulations including nutrition is desirable. Proficient IT skills are essential. HACCP Level 3 certification is desired but not essential Excellent attention to detail, with the ability to process and analyse large volumes of data to ensure compliance with company standards. A logical and methodical approach to work, with strong problem-solving and decision- making skills, is highly valued. Strong communication skills, with the confidence to escalate issues to management and communication with external suppliers. Effective time management and the ability to prioritise tasks in a fast-paced, high-pressure environment In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches (a service providing health and wellbeing support) Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!
Jan 13, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Technical Assistant in our Central Production Unit in Park Royal. Role Purpose: To provide technical support to the company, by undertaking tasks and duties associated with supplier assurance, raw material specification, legal labelling of finished products and updating of the sites operating system (Business Central) Ensuring ingredients and finished products and are in-line with the company s technical requirements & standard, along with required legal legislation. To ensure that all raw materials and suppliers consistently meets Wasabi s Quality, Safety, Legal and Sustainability Standards Support the company s ESG objectives by identifying and implementing technical improvements that reduce environmental impact. Key Responsibilities: To carry out risk assessment on all raw material, escalating any issues to senior management. To ensure all raw material s technical documentation e.g. specification, factory accreditation, CoA (certificate of analysis), HACCP/process flow documents etc. are accurate and up to date, maintaining systems and data to drive continuous improvements for products and quality management systems. To maintain of the supplier portfolio of product specification To liaise with suppliers for any out of specification and non-conformance. To provide support for introduction of new materials or suppliers. To provide support for any changes to existing raw materials or suppliers. To calculate and approve nutritional information for new product/product change using nutritional calculator and update the nutritional traffic light tracker. To calculate and score HFSS for load the data to the retailer tracker. To check and approve legal information on artwork for pre-packed/own brand product. To assist customer service team on answering customer s queries relating to raw material and recipe. To support technically new/existing product development process, including allergen information for name card and guideline, ingredient and other legal information for product label or display etc. To co-operate with new product development, health & food safety and operation team for information use in branches e.g. recipe card, shelf life and customer information etc. Update and maintain operational systems such as Business Central (BC) as required. To update and check the info to the brand bank website. To update and maintain the Master data, artwork folders and factory paperwork. To work with all required departments (procurement, food team, marking etc) providing technical information and support to ensure compliance against company standards and UK legislation. Our Requirements: Graduate (food related) or food safety certificate is preferred. Knowledge of supplier assurance processes and UK/EU food labelling regulations including nutrition is desirable. Proficient IT skills are essential. HACCP Level 3 certification is desired but not essential Excellent attention to detail, with the ability to process and analyse large volumes of data to ensure compliance with company standards. A logical and methodical approach to work, with strong problem-solving and decision- making skills, is highly valued. Strong communication skills, with the confidence to escalate issues to management and communication with external suppliers. Effective time management and the ability to prioritise tasks in a fast-paced, high-pressure environment In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches (a service providing health and wellbeing support) Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you ll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US!
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Multiskilled Maintenance Enginee r to join our Central Production Unit based in Park Royal. Role Purpose: This position supports the smooth running of production equipment and site facilities at our CPU ensuring optimal machinery performance and reliability. It delivers mechanical & electrical reactive and planned maintenance activity on factory buildings, fabrication, machinery, equipment and services. Working hours Variable shift times following a 4 on 4 off 12 hours shift pattern covering 24hr period KEY RESPONSIBILITIES: Proactive PPM completion & equipment sustainability Reactive Repairs: Respond promptly and effectively to machinery breakdowns. Use fault-finding skills to resolve issues and restore production to minimise lost time in manufacturing. Communicate effectively with Managers in Manufacturing, Technical & Supply Chain teams regarding production downtime and progress in facilitating repairs . Return all machines / areas worked on, to manufacturing group production managers in a controlled manner. Installation & Commissioning: Assist with the installation and commissioning of fabrication, new equipment and production lines, ensuring timely and efficient start-up. Compliance & Safety: Maintain compliance with food safety and health & safety regulations at all times, adhering to Wasabi s standards and policies. Ensure all maintenance activities are carried out in accordance with company Safety, Quality & Environmental standards. Raise near misses and report all unsafe conditions observed via the company safety management system. Documentation: Accurately record maintenance activities, including work completed, parts used, and any issues identified using the site s CMMS system. Equipment Improvement: Support continuous improvement of machinery performance through regular inspections, adjustments, and component upgrades. Sustainability: Support our Wasabi Seiyaku (ESG pledge) by considering energy efficiency, waste reduction, and sustainability when delivering engineering solutions. Complete Machine Breakdown Reports (MBRs) as required to prevent recurrence of major breakdowns using root cause analysis. Design out recurring breakdown issues using 8 Step Practical Problem Solving. Create & continuously improve PPM routines to increase equipment reliability. Log all maintenance activities and parts used onto the company Computerised Maintenance Management System (CMMS). Log all data required for Key Performance Indicators (KPIs) and achieve KPI targets set by Lead Engineer and Engineering Maintenance Manager Identify opportunities to reduce maintenance costs by reducing unnecessary machine breakdowns or parts use. THE CANDIDATE The ideal candidate is a multi-skilled engineer with electrical, mechanical & PLC control capabilities. Qualified to one of these or equivalent is desirable. HNC or HND Electrical BIAS NVQ Level 3 in Electrical maintenance or electrical engineering, BTEC Electrical Engineering, or City & Guilds in Electrical Engineering Strong communication skills are essential for collaborating and working effectively across different departments and team We are looking for someone who brings a continuous improvement mindset to their work and has a track record of taking a systematic and iterative approach to enhance processes, products, and overall operations. They actively seek out opportunities to learn and bring that desire to learn from both successes and failures daily into the workplace. Experience of working with Fast Moving Consumer Goods (FMCG) is preferential, with experience in short shelf-life chilled manufacture being ideal. Experience of using CCMS is advantageous In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!
Jan 10, 2026
Full time
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Multiskilled Maintenance Enginee r to join our Central Production Unit based in Park Royal. Role Purpose: This position supports the smooth running of production equipment and site facilities at our CPU ensuring optimal machinery performance and reliability. It delivers mechanical & electrical reactive and planned maintenance activity on factory buildings, fabrication, machinery, equipment and services. Working hours Variable shift times following a 4 on 4 off 12 hours shift pattern covering 24hr period KEY RESPONSIBILITIES: Proactive PPM completion & equipment sustainability Reactive Repairs: Respond promptly and effectively to machinery breakdowns. Use fault-finding skills to resolve issues and restore production to minimise lost time in manufacturing. Communicate effectively with Managers in Manufacturing, Technical & Supply Chain teams regarding production downtime and progress in facilitating repairs . Return all machines / areas worked on, to manufacturing group production managers in a controlled manner. Installation & Commissioning: Assist with the installation and commissioning of fabrication, new equipment and production lines, ensuring timely and efficient start-up. Compliance & Safety: Maintain compliance with food safety and health & safety regulations at all times, adhering to Wasabi s standards and policies. Ensure all maintenance activities are carried out in accordance with company Safety, Quality & Environmental standards. Raise near misses and report all unsafe conditions observed via the company safety management system. Documentation: Accurately record maintenance activities, including work completed, parts used, and any issues identified using the site s CMMS system. Equipment Improvement: Support continuous improvement of machinery performance through regular inspections, adjustments, and component upgrades. Sustainability: Support our Wasabi Seiyaku (ESG pledge) by considering energy efficiency, waste reduction, and sustainability when delivering engineering solutions. Complete Machine Breakdown Reports (MBRs) as required to prevent recurrence of major breakdowns using root cause analysis. Design out recurring breakdown issues using 8 Step Practical Problem Solving. Create & continuously improve PPM routines to increase equipment reliability. Log all maintenance activities and parts used onto the company Computerised Maintenance Management System (CMMS). Log all data required for Key Performance Indicators (KPIs) and achieve KPI targets set by Lead Engineer and Engineering Maintenance Manager Identify opportunities to reduce maintenance costs by reducing unnecessary machine breakdowns or parts use. THE CANDIDATE The ideal candidate is a multi-skilled engineer with electrical, mechanical & PLC control capabilities. Qualified to one of these or equivalent is desirable. HNC or HND Electrical BIAS NVQ Level 3 in Electrical maintenance or electrical engineering, BTEC Electrical Engineering, or City & Guilds in Electrical Engineering Strong communication skills are essential for collaborating and working effectively across different departments and team We are looking for someone who brings a continuous improvement mindset to their work and has a track record of taking a systematic and iterative approach to enhance processes, products, and overall operations. They actively seek out opportunities to learn and bring that desire to learn from both successes and failures daily into the workplace. Experience of working with Fast Moving Consumer Goods (FMCG) is preferential, with experience in short shelf-life chilled manufacture being ideal. Experience of using CCMS is advantageous In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!