Informed Recruitment

Are you an experienced marketing professional with good content creation experience, graphic design, and video editing skills? Are you looking to join a busy, thriving business and take an opportunity to help deliver an operation marketing strategy covering a number of disciplines? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Marketing Officer for a socially aligned procurement framework in the West Midlands. Informed Recruitment are a specialist provider of resource to the Property & Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. This role is offered on a 50/50 home-office hybrid basis. The objective of the role will be to provide the Marketing Manager with direct assistance in delivering the strategic marketing strategy and assist with operational duties. Your day-to-day duties will cover marketing the company brand and services to key markets; building relationships with the marketing teams of customers for joint releases; produce content for the annual calendar of activities; plan and prepare individual projects; help, plan, and organise exhibitions and events; management website content and presentation; web traffic monitoring and reports; manage a forward plan of articles, testimonials, case studies and videos; manage and maintain a newsletter and distribution list; competitor analysis and market research; and process documentation. Essential Skills A successful background in a marketing capacity, both online and offline, with a strong understanding of sales and marketing principles. Strong in Digital Content Creation tools (Such as Adobe Creative), graphic design, and video editing. Self-starter with a positive approach, attention to detail, good time management against deadlines, and the ability to coordinate and improve service provision. A track record working in busy environments, prioritising tasks, handling multiple varied tasks at any given time. Highly Desirable / Will Strengthen Application Web content management systems. Web traffic monitoring systems, such as Google Analytics. Experience of the current Social Property market and the challenges that it faces. Experience of procurement and/or knowledge of procurement frameworks. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with 50% of the time spent in an office in central Birmingham, and 50% working. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent that are committed to employee development. They are specifically looking for a personable individual, that is committed to customer satisfaction and with a 'can do - will do', enthusiastic approach to their work. This consideration will take equal precedence with technical skills when shortlisting for this initial 3-month contract inside IR35. This is a hybrid role split equally between home and an office in Kent. The purpose of the role will be to provide a high quality, professional and responsive support service, ensuring high levels of customer satisfaction and helping the IT Manager to deliver overall strategy. Your day-to-day responsibilities would include the provision of a high quality, customer focussed support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries. You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services) & Remote Desktop Service Host PC/Laptop Hardware Support Desirable Virtualisation (Hyper-V ideally, but also Citrix or VMware) Windows Server 2012/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely and effective manner using creative problem solving. If this sounds like the next step in your career, please apply without delay as interview slots are available quickly for suitable and motivated applicants to join a small, close-knit, IT support team with the possibility of permanent employment. This is a hybrid role split equally between home and an office in Kent. Apply now to find out more. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Are you an experienced Systems Administrator or Application Support Analyst? Do you have specific experience of supporting and taking responsibility for key business software applications using in the public sector such as Accounting & Exchequer, HR & Payroll, CRM, EDRMS, Property & Asset Management, Planning or similar? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems Administrator to act as liaison during a core business systems implementation before taking responsibility for the support applications at a Social Enterprise in the East Midlands. This role is offered as a twelve-month fixed term salaried contract. The purpose of the role will be to ensure that key line of business software applications function efficiently, are continuously improved, and that staff embers are well trained and supported to ensure a high level of performance. Your day-to-day activities will include acting as implementation liaison, systems maintenance, help desk support, data analysis and reporting, acting as subject matter expert, training and mentoring, documentation, process and systems enhancements, and third-party supplier engagement. Must Have Experience providing 1st /2nd line support or systems administration on software applications, such as, but not limited to, Financial Accountancy & Exchequer, CRM, ERP, HR, Payroll, EDRMS, Procurement, Supply Chain, Property & Asset Management, Planning, or any other bespoke application area. Office 365 applications or cloud software Help desk support, or incident/problem management. Nice to Have, but not essential 3rd line support experience Business or Systems Analysis Integration SQL/SQL Server BI/Reporting tools such as SSRS, Business Objects, Crystal Reports, Power BI, etc Salesforce Experience of supporting property/exchequer applications vended by the likes of NEC, MRI/Capita, Civica. Planning or Geographical Information Systems ITIL experience. As an individual you will be an excellent communicator with a positive can do attitude, excellent problem-solving skills, and a desire to give a good customer services. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly and socially-focused organisation embarking on a period of system enhancements designed to provide a better service to customers. This role is predominantly office based, with travel to the office in the East Midlands likely 2/3 times a week. In return you will receive a competitive salary, generous pension contributions and holiday allowance, autonomy to undertake your role, and positive working environment. To take advantage of this fixed term salaried contract opportunity, then please apply immediately as interview slots are available immediately for suitable applicants. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Are you a subject matter expert in Social Housing Asset Management, Construction & Building Safety, Sustainability &/or Carbon Reduction and Energy Efficiency? Do you have the experience necessary to act in a specialist advisor capacity? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Manager for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role is to help facilitate the delivery of procurement projects for new customers and the renewal of key frameworks by providing key technical, specification, tender, and commercial advice to internal stakeholders. Your day-to-day activities will include acting as a key conduit between internal departments in working to understand changing customer requirements; ensuring specifications are fit for purpose; providing key technical specification advice; developing an internal specification and cost library; developing a core framework specification that will meet future standards and best practice; review and improve existing documentation and standards; ensure specifications meet all relevant legislation standards; ensure pricing models are accurate; keep abreast of all key technical sector updates and developments; and act as the lad in developing and delivering a professional inhouse technical consultancy service. Must Have Previous experience in a strategic delivery capacity within Social Housing Asset Management; Construction, Technical Services & Building Safety; and/or Sustainability, Energy Efficiency, and Decarbonisation. Strong technical background covering building systems, construction, building regulations, compliance requirements, and/or quantity surveying. Experience of complex building specifications and pricing models, with an understanding of market costs, cost models, cost management, value, and contract payment mechanisms. Experience of property maintenance, decent homes, and property defects/remediation. Excellent report writing skills, and meticulous record keeping. Nice to Have Procurement experience in managing OJEU or Find a Tender compliant projects in Construction or Asset Management. An appreciation for Health & Safety, Construction, Design & Management (CDM) regulations. Experience of technical specification development. Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance. Knowledge of residential development in the social housing sector. Project Management. A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar. Office 365 application proficiency including MS Excel. As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for detail, you will be able to analyse data to reach clear conclusions and write clear evidence-based reports. You will also be a dedicated team player, reliable, forward thinking and someone who strives for excellence. This role is home based, with a regular presence required in the office in the West Midlands - therefore a driving license is required for this post and costs will be catered for alongside a car allowance. This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision. Interview slots are available for suitable candidates, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Are you an experienced and enthusiastic Head of Housing? Do you have a track record of providing a consistent high-quality service to residents by delivering a high-level voids, lettings, and major adaptions services to deliver high value community outcomes? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Head of Voids, Lettings, and Major Adaptions to lead on the continuous improvement and development of tenancy improvement and sustainment, and environmental initiatives. As a specialist provider of resource to the Housing, Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and develop your career as part of modern environment championing continual improvement. The purpose of the role will be to provide strategic management for the delivery of void turnarounds and lettings. Your day-to day duties will include leading on void and letting data analysis and policy; contract management; ensuring that properties are let effectively, compliantly, and to a high standard; driving transformation change; maximising the number of properties brought back into effective use from the private sector; driving a high-performance and innovation culture; budget management; documentation amongst other duties. Key Requirements A successful track record of experience working commercially as a Head of Housing, or in a strategic Housing Management capacity. A track record of the continuous improvement and development of tenancy improvement and sustainment, and environmental initiatives, as well as Void management. Extensive knowledge of applicable Housing legislation, including the landlord and tenant legislation included in the Housing Act, and Environment Protection Act, amongst other legal frameworks. Line management, staff motivations, and a track record of promoting innovation and a positive culture of continuous improvement. Housing Strategy & Policy Development, Planning and Service Delivery. Knowledge and application of health and safety compliance, including fire, gas, legionella, damp, mould and asbestos. Budget, Commission, Forecast & Contract Management experience. Experience of Service Improvement and improving resident satisfaction. Statutory & Regulatory performance improvement experience. Relevant Housing degree qualifications and/or certifications. As an individual you will be a strong leader capable of challenging decision and team building. You will have excellent problem-solving skills and attention to detail, whilst also being a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role will be hybrid based with home working and two days per week working in an office in London. If this role describes you, then please apply without delay for the opportunity to develop your career at a driven yet friendly organisation continually looking to provide a better service to customers. In return you will receive a competitive basic salary and fantastic benefits package that includes an unparalleled contributory pension scheme, extremely generous annual leave entitlement, healthcare, and much more. Apply swiftly to avoid disappointment. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Are you an experienced and enthusiastic Housing Manager? Do you have subject management expertise in Homelessness Intervention & Prevention? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Homelessness Manager to lead on the continuous improvement and development of the organisations Housing Needs function. As a specialist provider of resource to the Housing, Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and develop your career as part of modern environment championing continual improvement. The purpose of the role will be to manage the delivery of a high-quality homelessness prevention and intervention service. Your day-to-day responsibilities will include developing and maintaining positive relationships with all stakeholders and key partners; monitoring key performance activities; the delivery of commission bids; managing budgets; mapping demand and forecasting future pressures; and motivating and leading a team whilst instilling a culture of innovation and continuous improvement. Key Requirements Demonstrable experience working commercially in Housing Management. Homelessness and Housing Needs subject matter expertise. Proven experience managing homeless intervention and prevention services. Extensive knowledge of applicable legislation, including the Housing Act 1996 (parts VI & VII as amended by the Homelessness Act (Apply online only), 1988, 2004. Line management, staff motivations, and a track record of promoting innovation and a culture of continuous improvement. Bid writing and service commission. Budget and contract management. Experience in preparing housing policies and strategies. Relevant Housing qualifications or certifications. As an individual you will be a strong leader capable of challenging decision and team building. You will have excellent problem-solving skills and attention to detail, whilst also being a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role will be hybrid based with home working and two days per week working in an office in London. If this role describes you, then please apply without delay for the opportunity to develop your career at a driven yet friendly organisation continually looking to provide a better service to customers. In return you will receive a competitive basic salary and fantastic benefits package that includes an unparalleled contributory pension scheme, extremely generous annual leave entitlement, healthcare, and much more. Apply swiftly to avoid disappointment. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.