ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last five consecutive years. Sound good? Read on to find out more about joining our team KEY RESPONSIBILITIES Manage end-to-end incident resolution: triage, classification, escalation, risk assessment, and timely closure of actions. During incident resolution, place special emphasis on assessing potential or actual harm caused to customers - including those with vulnerabilities - and ensure remediation actions align with Consumer Duty requirements. Lead and coordinate incident response calls, including chairing the Customer Incident Management Process committee and acting as the key escalation point. Collaborate with Risk & Compliance stakeholders on incident identification, categorisation, scoring, and mitigation strategies. Communicate the status and impact of incidents clearly to all relevant stakeholders, working in collaboration with them to resolve and close down actions. Conduct thorough root cause analysis, host post-incident reviews, and ensure implementation and tracking of post-incident remedial actions for accountable stakeholders. Develop, maintain, and continuously improve the effectiveness of the customer incident management framework, ensuring business-wide compliance with internal policies and regulatory obligations. Produce and deliver incident KPIs and reports to improve visibility of the overall incident management process. Contribute to ongoing Consumer Duty forums and reporting, ensuring KPIs that are relevant to Consumer Duty outcomes are monitored and within tolerance. Advance process automation and system improvements to streamline incident reporting, monitoring, and closure. Oversee and prioritise the customer experience (CX) improvement backlog, scoping changes and driving long-term CX enhancements. Champion high-impact change across the business, ensuring that your proposed initiatives are prioritised and delivered. Support the business in managing the operational resilience of the Customer and Marketing team by logging and overseeing key operational processes and systems to ensure continuity and minimise disruption. We would love to hear from people with the following skills and experience for this role: At least 3 years' experience in incident or problem management within a fast-paced, regulated, or technical environment. Strong technical and analytical skills with a proven ability to lead and resolve complex, sometimes high-pressure situations and deliver the right outcomes for our business and customers. Experience with incident management technology and process automation to drive operational improvements. Expertise in root cause analysis, action tracking, and developing reporting to monitor progress and risk mitigation. Excellent stakeholder management and influencing skills, with the ability to maintain focus and accountability across internal and external stakeholders. Clear and effective communicator, comfortable presenting complex issues to a diverse range of technical and non-technical audiences. Proven facilitation skills in leading cross-functional incident calls and post-mortem reviews. Obsessive about the customer experience with a keen attention to detail. Comprehensive understanding of incident management policies, best practices, and relevant regulations (e.g., Consumer Duty). Demonstrated ability to drive and embed continual improvement initiatives. Curiosity about artificial intelligence (AI) and AI tools, with an interest in exploring and applying their potential to improve processes, enhance efficiency, and support business objectives. We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance. Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us Home insurance with Homeprotect at 50% discount for all employees and 15% for friends and family An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private Health Care with 24-hour, 7-day access to range of doctors and counsellors Life insurance which provides cover to the value of four times your salary Annual discretionary bonus scheme (up to 20%) Pension contribution Free fruit and really good coffee for the days you come into the office and also occasional brunches to connect and bond with colleagues over food, Local and national retail discounts
Aug 21, 2025
Full time
ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last five consecutive years. Sound good? Read on to find out more about joining our team KEY RESPONSIBILITIES Manage end-to-end incident resolution: triage, classification, escalation, risk assessment, and timely closure of actions. During incident resolution, place special emphasis on assessing potential or actual harm caused to customers - including those with vulnerabilities - and ensure remediation actions align with Consumer Duty requirements. Lead and coordinate incident response calls, including chairing the Customer Incident Management Process committee and acting as the key escalation point. Collaborate with Risk & Compliance stakeholders on incident identification, categorisation, scoring, and mitigation strategies. Communicate the status and impact of incidents clearly to all relevant stakeholders, working in collaboration with them to resolve and close down actions. Conduct thorough root cause analysis, host post-incident reviews, and ensure implementation and tracking of post-incident remedial actions for accountable stakeholders. Develop, maintain, and continuously improve the effectiveness of the customer incident management framework, ensuring business-wide compliance with internal policies and regulatory obligations. Produce and deliver incident KPIs and reports to improve visibility of the overall incident management process. Contribute to ongoing Consumer Duty forums and reporting, ensuring KPIs that are relevant to Consumer Duty outcomes are monitored and within tolerance. Advance process automation and system improvements to streamline incident reporting, monitoring, and closure. Oversee and prioritise the customer experience (CX) improvement backlog, scoping changes and driving long-term CX enhancements. Champion high-impact change across the business, ensuring that your proposed initiatives are prioritised and delivered. Support the business in managing the operational resilience of the Customer and Marketing team by logging and overseeing key operational processes and systems to ensure continuity and minimise disruption. We would love to hear from people with the following skills and experience for this role: At least 3 years' experience in incident or problem management within a fast-paced, regulated, or technical environment. Strong technical and analytical skills with a proven ability to lead and resolve complex, sometimes high-pressure situations and deliver the right outcomes for our business and customers. Experience with incident management technology and process automation to drive operational improvements. Expertise in root cause analysis, action tracking, and developing reporting to monitor progress and risk mitigation. Excellent stakeholder management and influencing skills, with the ability to maintain focus and accountability across internal and external stakeholders. Clear and effective communicator, comfortable presenting complex issues to a diverse range of technical and non-technical audiences. Proven facilitation skills in leading cross-functional incident calls and post-mortem reviews. Obsessive about the customer experience with a keen attention to detail. Comprehensive understanding of incident management policies, best practices, and relevant regulations (e.g., Consumer Duty). Demonstrated ability to drive and embed continual improvement initiatives. Curiosity about artificial intelligence (AI) and AI tools, with an interest in exploring and applying their potential to improve processes, enhance efficiency, and support business objectives. We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance. Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us Home insurance with Homeprotect at 50% discount for all employees and 15% for friends and family An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private Health Care with 24-hour, 7-day access to range of doctors and counsellors Life insurance which provides cover to the value of four times your salary Annual discretionary bonus scheme (up to 20%) Pension contribution Free fruit and really good coffee for the days you come into the office and also occasional brunches to connect and bond with colleagues over food, Local and national retail discounts
ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last five consecutive years. Sound good? Read on to find out more about joining our team KEY RESPONSIBILITIES In line with our increased regulatory responsibilities, we are seeking an experienced Information Security Officer to lead on Governance, Risk, and Compliance (GRC) from an IT perspective. You will be responsible for developing and maintaining InfoSec policies, processes, and audits, whilst proactively ensuring all third-party vendors meet our security standards and regulatory requirements. This role is crucial for driving forward our maturity in InfoSec and aligning with broader organisational objectives. Vendor Risk Management : Establish and oversee a programme to assess third-party vendors, ensuring they meet our InfoSec requirements, security best practices, and emerging FCA Operational Resilience standards. Conduct ongoing risk evaluations, address vendor compliance gaps, and continuously update risk profiles in line with evolving regulatory expectations. Assess vendors IT change management to ensure change do not impact our customers. Assess new technology vendors and exit strategies. GRC Management: Develop and maintain IT risk frameworks, perform regular risk assessments, and ensure compliance with relevant regulations (e.g. GDPR, Data Protection Act, PCI-DSS). Own the creation, review, and implementation of InfoSec policies, procedures, and guidelines. Data Governance: Collaborate with the wider Risk & Compliance team to ensure appropriate protection and handling of IT related data assets. Maintain the IT Risk Register and associated treatment plans. Audit Execution: Plan and complete internal and external audits relating to IT security and compliance, ensuring thorough documentation and continuous improvement. Incident Response & BCP: Maintain and enhance Business Continuity Planning (BCP) and Incident Response (IR) strategies to minimise IT disruptions and meet contractual and regulatory requirements. Point of contact for Incidents and ensure management of mitigation plans. Stakeholder Collaboration: Work closely with the wider technology, and business teams to align InfoSec practices with operational needs and regulatory requirements. Knowledge, Skills and Experience: We would love to hear from people with the following skills and experience for this role: Demonstrable experience in a GRC or Information Security role, with a focus on policy and procedural development. Strong understanding of regulatory and industry standards (e.g. GDPR, Data Protection Act, PCI-DSS, Cyber Essentials, NIST). Track record of implementing and maturing information security frameworks within an organisation. Experience executing internal/external audits, and someone who sees the value in conducting such exercises. Skilled at risk assessment, vendor oversight, and incident management. Excellent stakeholder management and communication skills, enabling effective collaboration across departments and with third parties. If you're looking to take the next step in your InfoSec career, driving meaningful change and shaping our GRC strategy, we'd love to hear from you. We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us 50% discount on home insurance for employees An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private medical cover Life insurance Annual discretionary bonus scheme Pension contribution Free fruit and really good coffee for the days you come into the office Local and national retail discounts Have we captured your imagination? If so, we'd love to hear from you!
Feb 18, 2025
Full time
ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last five consecutive years. Sound good? Read on to find out more about joining our team KEY RESPONSIBILITIES In line with our increased regulatory responsibilities, we are seeking an experienced Information Security Officer to lead on Governance, Risk, and Compliance (GRC) from an IT perspective. You will be responsible for developing and maintaining InfoSec policies, processes, and audits, whilst proactively ensuring all third-party vendors meet our security standards and regulatory requirements. This role is crucial for driving forward our maturity in InfoSec and aligning with broader organisational objectives. Vendor Risk Management : Establish and oversee a programme to assess third-party vendors, ensuring they meet our InfoSec requirements, security best practices, and emerging FCA Operational Resilience standards. Conduct ongoing risk evaluations, address vendor compliance gaps, and continuously update risk profiles in line with evolving regulatory expectations. Assess vendors IT change management to ensure change do not impact our customers. Assess new technology vendors and exit strategies. GRC Management: Develop and maintain IT risk frameworks, perform regular risk assessments, and ensure compliance with relevant regulations (e.g. GDPR, Data Protection Act, PCI-DSS). Own the creation, review, and implementation of InfoSec policies, procedures, and guidelines. Data Governance: Collaborate with the wider Risk & Compliance team to ensure appropriate protection and handling of IT related data assets. Maintain the IT Risk Register and associated treatment plans. Audit Execution: Plan and complete internal and external audits relating to IT security and compliance, ensuring thorough documentation and continuous improvement. Incident Response & BCP: Maintain and enhance Business Continuity Planning (BCP) and Incident Response (IR) strategies to minimise IT disruptions and meet contractual and regulatory requirements. Point of contact for Incidents and ensure management of mitigation plans. Stakeholder Collaboration: Work closely with the wider technology, and business teams to align InfoSec practices with operational needs and regulatory requirements. Knowledge, Skills and Experience: We would love to hear from people with the following skills and experience for this role: Demonstrable experience in a GRC or Information Security role, with a focus on policy and procedural development. Strong understanding of regulatory and industry standards (e.g. GDPR, Data Protection Act, PCI-DSS, Cyber Essentials, NIST). Track record of implementing and maturing information security frameworks within an organisation. Experience executing internal/external audits, and someone who sees the value in conducting such exercises. Skilled at risk assessment, vendor oversight, and incident management. Excellent stakeholder management and communication skills, enabling effective collaboration across departments and with third parties. If you're looking to take the next step in your InfoSec career, driving meaningful change and shaping our GRC strategy, we'd love to hear from you. We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us 50% discount on home insurance for employees An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private medical cover Life insurance Annual discretionary bonus scheme Pension contribution Free fruit and really good coffee for the days you come into the office Local and national retail discounts Have we captured your imagination? If so, we'd love to hear from you!
ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called non-standard' insurance. We believe there's no such thing as standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last three consecutive years. And in our latest survey, 94% of our employees agreed it's a great place to work. Sound good? Read on to find out more about joining our team Requirements At Homeprotect, we are looking for a great developer to join our Customer/Product Team, building the next generation platforms to support our on-going growth and supporting much improved customer experiences, using TypeScript, Node.js and React. Working closely with the Product Owner, Head of Customer Strategy, UX designer and Lead and Senior Developers you will be using React/Redux, TypeScript, Node.js, .net core and Kubernetes, enhancing what we have and building from scratch, running experiments, and iterating fast. You will be a Senior Developer looking for something new, or a Mid-Level Developer looking to step up. You will be working in fortnightly sprints to develop change to our acquisition (quote.homeprotect.co.uk) and customer applications (customer.homeprotect.co.uk/documents). The first which is very shortly going to be replaced (in React), the second which is due an overhaul in the New Year. You will be mainly writing brilliant code (sometimes in a pair) to satisfy user stories as well as deploying changes, monitoring live performance in DataDog, and refining and estimating future sprint work. We want a pragmatic developer, who will be able to balance enhancement, refactoring and technical debt. You will have a good grounding in Object Orientated programming, understanding the right application of patterns and practice, but want to work in something more modern like TypeScript. We are a tight knit team of developers, working in a range of technologies, across several business teams, working to provide the power to our users to enable them to iterate fast - like code free integration of machine learning models, or a configuration driven customer journey. Ultimately, we are trying to give the business users the tools they need to do without us, so we can move on to something else, but you can only really do that working closely with them, building great rapport, and seeing problems or improvements before they do. Knowledge, skills & Experience Experience building and maintaining web applications using client-side JavaScript frameworks Experience using object orientated server-side code, such as C# or Java Experience using SQL Server or similar RDBMS and understanding of other database technologies You will have worked across the full software development lifecycle (SDLC). Understands the importance of and have used a range of testing techniques (unit, system & integration) Good understanding of OO principles, Design Patterns etc Has built systems using Microservices Experience with CI/CD Excellent time management skills with the ability to work autonomously Excellent communication skills. Benefits Salary: Up to £70k FTE (Pro rata for part time working) BENEFITS We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us Discounted home insurance for you, your friends and your family An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! Life insurance Annual discretionary bonus scheme Pension contribution Free fruit and really good coffee for the days you come into the office Local and national retail discounts On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private medical cover Have we captured your imagination? If so, we'd love to hear from you! UNIQUE AS STANDARD We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment - no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive. We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey. Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that's different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we're always happy to explore what's possible for the role.
Dec 19, 2022
Full time
ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called non-standard' insurance. We believe there's no such thing as standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last three consecutive years. And in our latest survey, 94% of our employees agreed it's a great place to work. Sound good? Read on to find out more about joining our team Requirements At Homeprotect, we are looking for a great developer to join our Customer/Product Team, building the next generation platforms to support our on-going growth and supporting much improved customer experiences, using TypeScript, Node.js and React. Working closely with the Product Owner, Head of Customer Strategy, UX designer and Lead and Senior Developers you will be using React/Redux, TypeScript, Node.js, .net core and Kubernetes, enhancing what we have and building from scratch, running experiments, and iterating fast. You will be a Senior Developer looking for something new, or a Mid-Level Developer looking to step up. You will be working in fortnightly sprints to develop change to our acquisition (quote.homeprotect.co.uk) and customer applications (customer.homeprotect.co.uk/documents). The first which is very shortly going to be replaced (in React), the second which is due an overhaul in the New Year. You will be mainly writing brilliant code (sometimes in a pair) to satisfy user stories as well as deploying changes, monitoring live performance in DataDog, and refining and estimating future sprint work. We want a pragmatic developer, who will be able to balance enhancement, refactoring and technical debt. You will have a good grounding in Object Orientated programming, understanding the right application of patterns and practice, but want to work in something more modern like TypeScript. We are a tight knit team of developers, working in a range of technologies, across several business teams, working to provide the power to our users to enable them to iterate fast - like code free integration of machine learning models, or a configuration driven customer journey. Ultimately, we are trying to give the business users the tools they need to do without us, so we can move on to something else, but you can only really do that working closely with them, building great rapport, and seeing problems or improvements before they do. Knowledge, skills & Experience Experience building and maintaining web applications using client-side JavaScript frameworks Experience using object orientated server-side code, such as C# or Java Experience using SQL Server or similar RDBMS and understanding of other database technologies You will have worked across the full software development lifecycle (SDLC). Understands the importance of and have used a range of testing techniques (unit, system & integration) Good understanding of OO principles, Design Patterns etc Has built systems using Microservices Experience with CI/CD Excellent time management skills with the ability to work autonomously Excellent communication skills. Benefits Salary: Up to £70k FTE (Pro rata for part time working) BENEFITS We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us Discounted home insurance for you, your friends and your family An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! Life insurance Annual discretionary bonus scheme Pension contribution Free fruit and really good coffee for the days you come into the office Local and national retail discounts On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private medical cover Have we captured your imagination? If so, we'd love to hear from you! UNIQUE AS STANDARD We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment - no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive. We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey. Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that's different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we're always happy to explore what's possible for the role.
ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last three consecutive years. And in our latest survey, 94% of our employees agreed it's a great place to work. Sound good? Read on to find out more about joining our team Requirements At Homeprotect, we are looking for a great developer to join our Customer/ Product Team, building the next generation platforms to support our on-going growth and supporting much improved customer experiences, using TypeScript, Node.js and React. Working closely with the Product Owner, Head of Customer Strategy, UX designer and Lead and Senior Developers you will be using React/ Redux, TypeScript, Node.js, .net core and Kubernetes, enhancing what we have and building from scratch, running experiments, and iterating fast. You will be a Senior Developer looking for something new, or a Mid-Level Developer looking to step up. You will be working in fortnightly sprints to develop change to our acquisition (quote.homeprotect.co.uk) and customer applications (customer.homeprotect.co.uk/ documents). The first which is very shortly going to be replaced (in React), the second which is due an overhaul in the New Year. You will be mainly writing brilliant code (sometimes in a pair) to satisfy user stories as well as deploying changes, monitoring live performance in DataDog, and refining and estimating future sprint work. We want a pragmatic developer, who will be able to balance enhancement, refactoring and technical debt. You will have a good grounding in Object Orientated programming, understanding the right application of patterns and practice, but want to work in something more modern like TypeScript. We are a tight knit team of developers, working in a range of technologies, across several business teams, working to provide the power to our users to enable them to iterate fast - like code free integration of machine learning models, or a configuration driven customer journey. Ultimately, we are trying to give the business users the tools they need to do without us, so we can move on to something else, but you can only really do that working closely with them, building great rapport, and seeing problems or improvements before they do. Knowledge, skills & Experience Experience building and maintaining web applications using client-side JavaScript frameworks Experience using object orientated server-side code, such as C# or Java Experience using SQL Server or similar RDBMS and understanding of other database technologies You will have worked across the full software development lifecycle (SDLC). Understands the importance of and have used a range of testing techniques (unit, system & integration) Good understanding of OO principles, Design Patterns etc Has built systems using Microservices Experience with CI/ CD Excellent time management skills with the ability to work autonomously Excellent communication skills. Benefits Salary: Up to £70k FTE (Pro rata for part time working) BENEFITS We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us Discounted home insurance for you, your friends and your family An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! Life insurance Annual discretionary bonus scheme Pension contribution Free fruit and really good coffee for the days you come into the office Local and national retail discounts On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private medical cover Have we captured your imagination? If so, we'd love to hear from you! UNIQUE AS STANDARD We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment - no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive. We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey. Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that's different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we're always happy to explore what's possible for the role.
Dec 01, 2022
Full time
ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last three consecutive years. And in our latest survey, 94% of our employees agreed it's a great place to work. Sound good? Read on to find out more about joining our team Requirements At Homeprotect, we are looking for a great developer to join our Customer/ Product Team, building the next generation platforms to support our on-going growth and supporting much improved customer experiences, using TypeScript, Node.js and React. Working closely with the Product Owner, Head of Customer Strategy, UX designer and Lead and Senior Developers you will be using React/ Redux, TypeScript, Node.js, .net core and Kubernetes, enhancing what we have and building from scratch, running experiments, and iterating fast. You will be a Senior Developer looking for something new, or a Mid-Level Developer looking to step up. You will be working in fortnightly sprints to develop change to our acquisition (quote.homeprotect.co.uk) and customer applications (customer.homeprotect.co.uk/ documents). The first which is very shortly going to be replaced (in React), the second which is due an overhaul in the New Year. You will be mainly writing brilliant code (sometimes in a pair) to satisfy user stories as well as deploying changes, monitoring live performance in DataDog, and refining and estimating future sprint work. We want a pragmatic developer, who will be able to balance enhancement, refactoring and technical debt. You will have a good grounding in Object Orientated programming, understanding the right application of patterns and practice, but want to work in something more modern like TypeScript. We are a tight knit team of developers, working in a range of technologies, across several business teams, working to provide the power to our users to enable them to iterate fast - like code free integration of machine learning models, or a configuration driven customer journey. Ultimately, we are trying to give the business users the tools they need to do without us, so we can move on to something else, but you can only really do that working closely with them, building great rapport, and seeing problems or improvements before they do. Knowledge, skills & Experience Experience building and maintaining web applications using client-side JavaScript frameworks Experience using object orientated server-side code, such as C# or Java Experience using SQL Server or similar RDBMS and understanding of other database technologies You will have worked across the full software development lifecycle (SDLC). Understands the importance of and have used a range of testing techniques (unit, system & integration) Good understanding of OO principles, Design Patterns etc Has built systems using Microservices Experience with CI/ CD Excellent time management skills with the ability to work autonomously Excellent communication skills. Benefits Salary: Up to £70k FTE (Pro rata for part time working) BENEFITS We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including: A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us Discounted home insurance for you, your friends and your family An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! Life insurance Annual discretionary bonus scheme Pension contribution Free fruit and really good coffee for the days you come into the office Local and national retail discounts On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private medical cover Have we captured your imagination? If so, we'd love to hear from you! UNIQUE AS STANDARD We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds, as long as you meet the knowledge, skills and experience criteria for the role and have the right to work in the UK. We think everyone can excel in the right environment - no matter your gender, age, ethnicity, sexual orientation, religion, disabilities or beliefs. We believe in celebrating difference, and everything that makes both our customers and people unique, by creating an environment where everyone can thrive. We encourage you to let us know if you need any extra help with your application, or if you have any requirements at any stage of the recruitment journey. Equally, lots of our staff at Homeprotect work flexibly and in a variety of ways, whether that's different core hours or remote working. Please chat to us at your application or interview stage about the flexibility you need, as we're always happy to explore what's possible for the role.