SITA Group
Dec 09, 2022
Full time
Job Description - Vice President Sales, Northern Europe (36622) Vice President Sales, Northern Europe - 36622 Profession Work Location Europe-United Kingdom-London Other Locations Europe-United Kingdom-London Schedule Full-time Description As Vice President Sales, Northern Europe , you will own the development of the Northern - Europe sales territory for the full spectrum of SITA solutions and customers. You will be responsible for winning new and successfully expanding existing accounts by building and cultivating strong business relationships and partnerships up to the CxO level to maximize the potential of sales opportunities. The role will drive the expansion of sales coverage, and growth of the sales portfolio, and provide leadership for all existing and prospective accounts within the portfolio in order to achieve growth targets The world is changing. Are you ready to define with future of travel with us? What you will do • Drive all sales and leadership activities as per short- and long-term objectives; formulate a strategic direction for the team; lead develop and coach the team to ensure sustainable and profitable growth • Develop and implement a documented business plan that is in line with short- and long-term goals and ensure that all applicable targets and KPIs (e.g. revenues, sales, pipeline, etc.) are achieved/exceeded • Conduct ongoing Account Development Plans reviews to ensure full alignment focus and quality on priorities that all growth potential is identified and addressed; and that all resources are fully aligned and effectively collaborate in achieving their objectives • Manage and build relationships with customers including at the CxO level; become the trusted advisor/consultant for them; ensure customer loyalty advocacy and the highest level of customer satisfaction • Create opportunities to provide a unique or contrarian perspective during conversations; align unique insights to customer priorities and reframe the way customers approach their business • Build a sales pipeline for future growth in close collaboration with internal departments such as Business Development, Marketing, etc. • Ensure all customer requests and challenges are managed effectively and efficiently including ensuring all customer commitments and services are delivered • Build and manage a High Performing Team, effectively delegate and allocate work, develop team and achieve the highest alignment, morale, and engagement; coach individuals to support their growth and development; support and participate in the hiring process • Identify resource needs from other functions (deal management) plan and engage resources to manage the team effectively • Drive two-way communication; engage customers by deliberately linking their business priorities to SITA's value proposition • Leverage individual value drivers; understand and influence a wide range of customer stakeholders; facilitate conversation between stakeholders; proactively manage purchase decisions to shorten the sales cycle • Spot and communicate key economic drivers, macro- and microeconomic and latest technological trends, and local competitive intelligence internally to increase awareness; adapt to new situations also externally to clients to address potential new business opportunities • Ensure full compliance in all internal and external dimensions of the business • Support cash collection-related activities by taking lead or resolving commercial issues that may cause non-payment • Participate and contribute to the agenda and agreed plans as a member of the GEO Management Team including driving special projects as and when identified by the leadership • Drive through leadership initiatives and promote SITA brand visibility including via social media (e.g. LinkedIn) together with Marketing Qualifications Who you are • Academic qualifications or equivalent business professional experience • Extensive experience in a sales function at a similar level relevant experience within the air transport industry or other relevant industries (IT services, consulting for travel & transportation; border management, etc) is desired • Experience in building client relationships at CxO and Senior Executive level with a proven track record of achieving revenue growth and achieving/exceeding sales targets • Managing sales in large and complex deals including financial structuring negotiations and closing • Proven successful experience in business development and pipeline management in a large turnover environment • Managing successful and diverse teams • Experience in facilitating and driving account development plans achieving positive customer service experience (re large accounts) What we offer SITA's workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who've been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, and easier, for us and our customers and for their customers too. And we offer all the good stuff you'd expect like holidays, bonus, flexible benefits, medical policy, pension plan, and access to world-class learning. Welcome to SITA SITA is the world's leading specialist in air transport communications and information technology. We don't just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. We design, build and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. 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