Exchange Street Claims & Financial Services

Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed. Role & Responsibilities: Being the first point of contact to policy holders making an insurance claim Providing outstanding customer service and putting the customer at the centre of everything Building strong professional relationships with team members and other areas of the business Ensuring all information is documented correctly prior to Loss Adjuster visits Skills & Requirements: FNOL experience in Insurance/Loss Adjusting/Claims Handling preferable Team player with the passion for helping others Proactive, with the ability to work with initiative Able to work as part of a team to ensure client SLAs are met

Our Client is currently seeking an experienced Subsidence Engineer (Desk based / UK wide coverage). You will mainly deal with properties affected by subsidence. The Role Handle a portfolio of subsidence claims involving landslips, sinkholes/voids and alternative intervention methods, on a project managed basis Attend site to carry out technical assessments and the investigation of claims Determine causation / defect diagnosis and policy liability Decline claims where appropriate Determine nature and extent of damage Prepare / submit full ABI reports, outlining findings and recommendations Oversee complex repair schemes, sub-structure and super-structure Liaise with contractors and all relevant external suppliers Work closely with and support the Contractor Network Review claims and deal with variations Skills / Qualifications Prior subsidence / Loss Adjusting experience Ideally you will be MRICS, MCIOB, C.BuildE qualified although this is not essential Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1006. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is looking to recruit a remote/homebased Casualty / Liability Claims Handler attached to their Leeds office. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD270. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is seeking a Senior Domestic / Agricultural Adjuster to handle a portfolio of domestic (buildings, contents, personal possession) and agricultural / estates claims up to £250,000 in value, operating throughout the North West (Lancashire, Cheshire) regions, acting for key clients. You will act as a nominated Adjuster for key accounts. Ideally, you will be Cert CII and/or Cert CILA qualified, although this isn't necessarily essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3201. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is seeking two Senior Liability Adjusters to handle a portfolio of employers (EL), public (PL) and products liability claims without financial restriction (personal injury and TPPD), operating throughout the Greater London & South East regions, acting for key clients. You will act as a nominated Liability Adjuster for key accounts. Ideally, you will be ACII qualified, although this isn't essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3206. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is seeking a Major Loss Adjuster to handle a portfolio of domestic / HNW and commercial (material damage and business interruption) claims without financial restriction, operating throughout the West Midlands regions, acting for key clients. You will act as a nominated Major Loss Adjuster for key accounts. Ideally, you will be ACILA or FCILA qualified, although this isn't essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3194. For all other vacancies, take a look at our website - exchange-street.co.uk

Are you an experienced and qualified domestic loss adjuster looking for a new challenge? Do you have the skills and knowledge to handle complex and high-value claims? Do you want to work for a leading insurance company that offers a competitive salary, benefits, and career progression? We are looking for a domestic major loss adjuster to deal with claims over £100k. You will be responsible for managing your own portfolio of claims from instruction to completion, ensuring that the best possible outcome is achieved for both the customer and the company. You will also be required to visit homes and sites to assess the damage, define the project plan, and liaise with contractors, suppliers, and other parties involved in the claim. To be successful in this role, you will need to have: A minimum of 3 years of experience in domestic loss adjusting, preferably with exposure to major losses A CILA qualification or evidence of progression towards it Excellent communication, negotiation, and report writing skills A high level of accuracy and attention to detail A customer-focused and professional attitude A full UK driving licence and access to your own vehicle Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims; Job Ref: CD-36. For all other vacancies, take a look at our website -

As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients. You'll lead internal audit activity across telephony and file reviews - identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you'll also provide coaching and guidance to the wider team. You'll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you'll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk

As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews. You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients. You'll lead internal audit activity across telephony and file reviews - identifying trends, analysing root causes, and delivering insights that support continuous improvement. As a technical referral point, you'll also provide coaching and guidance to the wider team. You'll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses. Alongside your audit responsibilities, you'll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor to deal with subsidence claims operating throughout the Birmingham / West Midlands region. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage, determine defect causation and scope of damage. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Experienced in project management, tender preparation and an expert in the requirements for CDM. Degree in Building Surveying (BSC Hons). Ideally you will be MRICS, C.Build.E or AMIStructE qualified, although this is not essential. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1011. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor for the Birmingham / Midlands area. You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant Loss Adjusting / Building Surveying experience is desired.Prior subsidence project management experience, perhap.s Degree in Building Surveying (BSC Hons). Ideally you will be MCIOB or MRICS qualified, although this is not essential. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1027. For all other vacancies, take a look at our website - exchange-street.co.uk.

We have immediate opportunities available for either MRICS or FRICS chartered surveyors nationwide. These are long term, Freelance / Self-employed roles with exceptional earning potential. Our client has developed their own, easy to use, question based, iOS based, on-site software, which is fully court compliant, this enables concise information to be captured during such visits and ensures that longhand reports and Scott Schedules being typed out later at your desk are consigned to history. These roles are ideally suited to surveyors who would like to build up their exposure to building pathology and expert witness work, their current work portfolio covers mainly housing disrepair, but also includes large loss surveying, and various other related disciplines. Role Description This is a remote role for a MRICS or FRICS Building Surveyor on a freelance basis. As a chartered surveyor, you will be responsible for a range of activities that include inspecting houses and apartments, conducting surveys, and assessing defects and producing associated repair specifications. You will work independently but with the full backing of a supportive team. Qualifications Hold an MRICS or FRICS professional designation. Have extensive experience in Building Surveying. You will have a working understanding of HHSRS and the Landlord & Tenant Act 1985. Demonstrate knowledge and experience in producing repair specifications. Possess excellent written and verbal communication skills. Have good analytical and problem-solving skills. Have proficiency with Microsoft Office and Apple iOS devices and be comfortable with remote work technology. Our Commitment to you Committing to pay you fast, upon submission of your accepted report (Usually within 48 hrs.) Freedom to work flexibly and to work around your other commitments. Nonconditional fee agreements, so you will be paid a full fee on every survey. Provide all the training and support you need to succeed. If you are interested in finding out more and joining the fastest growing surveying providers in the UK, please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting

We have immediate opportunities available for either MRICS or FRICS chartered surveyors nationwide. These are long term, Freelance / Self-employed roles with exceptional earning potential. Our client has developed their own, easy to use, question based, iOS based, on-site software, which is fully court compliant, this enables concise information to be captured during such visits and ensures that longhand reports and Scott Schedules being typed out later at your desk are consigned to history. These roles are ideally suited to surveyors who would like to build up their exposure to building pathology and expert witness work, their current work portfolio covers mainly housing disrepair, but also includes large loss surveying, and various other related disciplines. Role Description This is a remote role for a MRICS or FRICS Building Surveyor on a freelance basis. As a chartered surveyor, you will be responsible for a range of activities that include inspecting houses and apartments, conducting surveys, and assessing defects and producing associated repair specifications. You will work independently but with the full backing of a supportive team. Qualifications Hold an MRICS or FRICS professional designation. Have extensive experience in Building Surveying. You will have a working understanding of HHSRS and the Landlord & Tenant Act 1985. Demonstrate knowledge and experience in producing repair specifications. Possess excellent written and verbal communication skills. Have good analytical and problem-solving skills. Have proficiency with Microsoft Office and Apple iOS devices and be comfortable with remote work technology. Our Commitment to you Committing to pay you fast, upon submission of your accepted report (Usually within 48 hrs.) Freedom to work flexibly and to work around your other commitments. Nonconditional fee agreements, so you will be paid a full fee on every survey. Provide all the training and support you need to succeed. If you are interested in finding out more and joining the fastest growing surveying providers in the UK, please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting

Building Consultant London MRICS Sinking, cracking and collapsing buildings your thing? Then read on. We are looking for a Building Consultant to join a team of experts. You'll be investigating and diagnosing subsidence damage to residential and commercial properties. You will also be providing technical advice, reports, and recommendations to clients, insurers, and contractors. To be successful in this role, you will need to have: MRICS / Assoc. RICS / MCIOB etc or progression towards a professional qualification Previous experience in subsidence engineering or a similar role practical and hands-on approach to work A creative and analytical mind A good eye for detail and quality On offer: A competitive salary and benefits package A challenging and rewarding work environment All the soil you could ever want to play with A variety of projects and locations to work on Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-141. JA Ref: 731673. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor for Newcastle. You will mainly deal with Latent Defect claims on both delegated and retained Authority basis and have experience managing construction claims. The Role is Hybrid covering Newcastle and the North East. The Role Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Degree in Building Surveying (BSC Hons). Ideally MRICS / MCIOB qualified (or working towards). Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CV to Dave Clements at Exchange Street Claims - , Job Ref: DC1037. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor for Farnham. You will mainly deal with reinstatement cost assessments. The role will be office based 3 days per week. The Role Team Management and development responsibilities. Conduct thorough on-site inspections of residential, commercial, and mixed-use properties. Evaluate building layout, structures, materials, construction methods, and overall condition. Identify factors that may affect reinstatement costs, including age, specification, and any non-standard features. Calculate accurate reinstatement costs in accordance with RICS guidance, BCIS indices, and relevant industry standards. Apply appropriate cost indices and regional adjustments to ensure up-to-date and compliant valuations. Monitor cost fluctuations and construction market trends to maintain assessment accuracy. Produce clear, detailed, and professionally presented RCA reports within agreed SLA timeframes. Maintain up-to-date knowledge of building regulations, planning requirements, and relevant industry standards. Participate in relevant continuing professional development (CPD) and training as required by the business. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Degree in Building Surveying (BSC Hons). You will be MRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CV to Dave Clements at Exchange Street Claims - , Job Ref: DC1046. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor for the North West. You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired Prior subsidence project management experience, perhaps Degree in Building Surveying (BSC Hons) You will ideally be MRICS qualified AssocRICS as a minimum Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1008. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is seeking a National Technical Building Surveyor for a UK based role. Typically, you will be involved in providing high-level technical expertise, strategic advice, and quality assurance across a company's entire portfolio of properties, on a country-wide basis. You will have held a senior or expert-level position within large consultancies / organization focusing on maintaining consistency in building conservation, repair, and compliance. The Role Strategic Technical Advice: Advising on complex structural defects, heritage conservation, and sustainability across different regions. Compliance and Risk Management: Ensuring national compliance with health & safety legislation, fire safety, and building regulations, often acting as a principal designer under CDM 2015 regulations. Portfolio Management: Developing and implementing national strategies for planned preventative maintenance (PPM) and asset management. Technical Auditing: Monitoring the quality of construction work and inspecting repairs to ensure they meet high standards. Mentorship and Governance: Guiding regional building teams and junior surveyors, delivering CPD, and improving technical competence across the company. Dispute Resolution: Providing expert witness services or dealing with dilapidations and party wall matters. Skills / Qualifications You will be MRICS qualified Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CV to Dave Clements at Excange Street Claims - , Job Ref: DC1031. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1025. For all other vacancies, take a look at our website - exchange-street.co.uk.

Our client is seeking a National Technical Building Surveyor for a UK based role. Typically, you will be involved in providing high-level technical expertise, strategic advice, and quality assurance across a company's entire portfolio of properties, on a country-wide basis. You will have held a senior or expert-level position within large consultancies / organization focusing on maintaining consistency in building conservation, repair, and compliance. The Role Strategic Technical Advice: Advising on complex structural defects, heritage conservation, and sustainability across different regions. Compliance and Risk Management: Ensuring national compliance with health & safety legislation, fire safety, and building regulations, often acting as a principal designer under CDM 2015 regulations. Portfolio Management: Developing and implementing national strategies for planned preventative maintenance (PPM) and asset management. Technical Auditing: Monitoring the quality of construction work and inspecting repairs to ensure they meet high standards. Mentorship and Governance: Guiding regional building teams and junior surveyors, delivering CPD, and improving technical competence across the company. Dispute Resolution: Providing expert witness services or dealing with dilapidations and party wall matters. Skills / Qualifications You will be MRICS qualified Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CV to Dave Clements at Excange Street Claims - , Job Ref: DC1031. For all other vacancies, take a look at our website - exchange-street.co.uk