Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely. Job Description: What You'll Be Doing: McDonald's is seeking a dynamic and experienced Learning Designer with HR knowledge to join our team on a 6-month fixed-term contract. The successful candidate will be responsible for reviewing and designing courses delivered within the organisation. This role is crucial in ensuring our HR training programs are effective, up-to-date, and aligned with industry best practices and legislation. Your key responsibilities will include: Review Existing Courses : Conduct a comprehensive review of current HR training programs to identify areas for improvement and ensure content relevance. Design New Courses : Develop and design new HR training programs and supporting resources, that address the evolving needs of the organisation and its employees. Review what can be offered as bite-sized learning to capture current trends. Content Curation : Select and organiserelevant materials, including articles, case studies, and multimedia resources to support HR education. Stakeholder Collaboration : Work closely with leaders, subject matter experts, and other stakeholders to gather input and ensure training programs meet organisationalgoals. Train the Trainer Delivery : Facilitate workshopsand online courses to educate learning professionals on various topics, including compliance, employee engagement, and leadership development. Execution: Develop and implement a strategic communication plan to successfully launch and integrate HR training, ensuring 'buy-in' across the organisation to affect change. Assessment and Evaluation : Create assessments to measure the effectiveness of training programs and make necessary adjustments based on feedback and performance data. Culture: Champion a culture of accountability, collaboration, and continuous improvement within HR training to foster employee engagement, drive performance excellence, and support the overall growth and success of the business. Team: You will be part of the Education, Learning and Development Team, working closely with the Human Resources and Culture Teams. These teams are part of the broader People function and collaborate with Global Learning and Development. Qualifications: What You'll Need: Learning and Development, Education or a related field qualification. Proven experience in curriculum development and instructional design, preferably within an HR context. Strong understanding of HR practices and principles. Excellent communication, influence and interpersonal skills. Data-driven decision-making and research capabilities. Ability to work independently and manage multiple projects simultaneously. Proficiency in using e-learning platforms and other educational technologies. Preferred Skills : Certification in instructional design or a related field. Familiarity with adult learning theories and best practices. Experience in the fast-food or hospitality industry. What You'll Get: A collaborative and inclusive culture, where your ideas are valued Competitive salary, plus a comprehensive benefits package including: Location allowance Free Parking Lunch Gym Access Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Aug 19, 2025
Full time
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely. Job Description: What You'll Be Doing: McDonald's is seeking a dynamic and experienced Learning Designer with HR knowledge to join our team on a 6-month fixed-term contract. The successful candidate will be responsible for reviewing and designing courses delivered within the organisation. This role is crucial in ensuring our HR training programs are effective, up-to-date, and aligned with industry best practices and legislation. Your key responsibilities will include: Review Existing Courses : Conduct a comprehensive review of current HR training programs to identify areas for improvement and ensure content relevance. Design New Courses : Develop and design new HR training programs and supporting resources, that address the evolving needs of the organisation and its employees. Review what can be offered as bite-sized learning to capture current trends. Content Curation : Select and organiserelevant materials, including articles, case studies, and multimedia resources to support HR education. Stakeholder Collaboration : Work closely with leaders, subject matter experts, and other stakeholders to gather input and ensure training programs meet organisationalgoals. Train the Trainer Delivery : Facilitate workshopsand online courses to educate learning professionals on various topics, including compliance, employee engagement, and leadership development. Execution: Develop and implement a strategic communication plan to successfully launch and integrate HR training, ensuring 'buy-in' across the organisation to affect change. Assessment and Evaluation : Create assessments to measure the effectiveness of training programs and make necessary adjustments based on feedback and performance data. Culture: Champion a culture of accountability, collaboration, and continuous improvement within HR training to foster employee engagement, drive performance excellence, and support the overall growth and success of the business. Team: You will be part of the Education, Learning and Development Team, working closely with the Human Resources and Culture Teams. These teams are part of the broader People function and collaborate with Global Learning and Development. Qualifications: What You'll Need: Learning and Development, Education or a related field qualification. Proven experience in curriculum development and instructional design, preferably within an HR context. Strong understanding of HR practices and principles. Excellent communication, influence and interpersonal skills. Data-driven decision-making and research capabilities. Ability to work independently and manage multiple projects simultaneously. Proficiency in using e-learning platforms and other educational technologies. Preferred Skills : Certification in instructional design or a related field. Familiarity with adult learning theories and best practices. Experience in the fast-food or hospitality industry. What You'll Get: A collaborative and inclusive culture, where your ideas are valued Competitive salary, plus a comprehensive benefits package including: Location allowance Free Parking Lunch Gym Access Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Job Description: What You'll Be Doing: In this exciting role as Product Deployment Officer , you'll be responsible for the smooth and frequent deployment and testing of new product features across our restaurant and digital platforms. You'll ensure every release is stable, impactful, and ready to support our crew and customers Your key responsibilities will include: Collaborating with global teams, suppliers, and internal stakeholders to align on release content and timelines. Leading or contributing to cross-functional meetings to ensure readiness and alignment. Communicating clearly with restaurants about deployment plans and progress. Ensuring deployment stability by working closely with product owners, QA teams, and vendors. Managing risk and readiness in partnership with the Environment Officer. Supporting the Innovation & Adoption team to ensure new features are intuitive and embraced by crew, customers, and franchisees. Prioritising testing backlogs in line with product roadmaps. Coordinating effective piloting and national rollouts of new features. Feeding back on issues and improvements to enhance future deployments. Qualifications: What You'll Need: We're looking for someone who leads with integrity, communicates with clarity, and thrives in a fast-paced, ever-evolving environment. You'll need: Proven experience in product/software deployment and lifecycle management. A track record of delivering stable, frequent releases across a diverse estate. Experience with Agile or Waterfall project methodologies. Proficiency in Excel, PowerPoint, Jira, and Confluence. Strong communication and stakeholder management skills. A curious, analytical mindset and a passion for continuous improvement. A collaborative spirit and a desire to grow-because we believe in lifting each other up. What You'll Get: Access to industry-leading training and career development opportunities. A collaborative and inclusive culture, where your ideas are valued. Competitive salary, plus a comprehensive benefits package including Bonus, Car Allowance, Free parking, lunch and Gym access. Hybrid working, offering a mix of 3 days in the office and 2 days remote Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Aug 19, 2025
Full time
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Job Description: What You'll Be Doing: In this exciting role as Product Deployment Officer , you'll be responsible for the smooth and frequent deployment and testing of new product features across our restaurant and digital platforms. You'll ensure every release is stable, impactful, and ready to support our crew and customers Your key responsibilities will include: Collaborating with global teams, suppliers, and internal stakeholders to align on release content and timelines. Leading or contributing to cross-functional meetings to ensure readiness and alignment. Communicating clearly with restaurants about deployment plans and progress. Ensuring deployment stability by working closely with product owners, QA teams, and vendors. Managing risk and readiness in partnership with the Environment Officer. Supporting the Innovation & Adoption team to ensure new features are intuitive and embraced by crew, customers, and franchisees. Prioritising testing backlogs in line with product roadmaps. Coordinating effective piloting and national rollouts of new features. Feeding back on issues and improvements to enhance future deployments. Qualifications: What You'll Need: We're looking for someone who leads with integrity, communicates with clarity, and thrives in a fast-paced, ever-evolving environment. You'll need: Proven experience in product/software deployment and lifecycle management. A track record of delivering stable, frequent releases across a diverse estate. Experience with Agile or Waterfall project methodologies. Proficiency in Excel, PowerPoint, Jira, and Confluence. Strong communication and stakeholder management skills. A curious, analytical mindset and a passion for continuous improvement. A collaborative spirit and a desire to grow-because we believe in lifting each other up. What You'll Get: Access to industry-leading training and career development opportunities. A collaborative and inclusive culture, where your ideas are valued. Competitive salary, plus a comprehensive benefits package including Bonus, Car Allowance, Free parking, lunch and Gym access. Hybrid working, offering a mix of 3 days in the office and 2 days remote Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely Job Description: The Opportunity We are excited to appoint a Transformation Management Office (TMO) Change Management Lead for UK & Ireland to manage a portfolio of change programs for the market, coordinating and streamlining immediate change execution activities. This role will be offered as a fixed term contract. You will be 100% dedicated to change efforts related to Enterprise Transformation and will work across functions, programs, projects and initiatives to plan and drive an integrated Change Management approach across Change, Communications and Training. This will include assessing change readiness, conducting impact analysis, stakeholder alignment, and communication. This individual will support the creation of market-specific Change Management tools and methodologies in alignment with the UKI Transformation Management Office and McDonald's Global Change team. The role will have a dual reporting line into the Market Transformation Director and Global Segment. What will my accountabilities be? Align Leadership: Support the Transformation Director to influencebusiness leaders and program sponsors and enable them to effectively role-model and advocate for change. Align leaders on change vision and strategy, ensuring that leaders understand their role in leading through change. Advise and coach business functions on key Change Management decisions (e.g. strategy, execution, and measurement) to ensure alignment with McDonald's change methodology. Manage Market Change Portfolio: Work closely with the Transformation team and broader business to identify, support and drive connected change experiences for stakeholders. Maintain the market's change pipeline, anticipate needs and plan for future change needs. Monitor the overall impact of business change across all stakeholder groups to ensure that the impact from change is minimised and supported. Support the Transformation Portfolio team with structuring annual and quarterly transformation plans that will not impose too much of a change burden. Drive Change in the Market with One McDonald's Way: Maintain an understanding of McDonald's change strategy and co-ordinate change efforts in market. Support global program team in understanding where market customisations are required for the program (e.g. for legislative reasons) Communicate and collaborate with functional teams and Project Managers to: Understand and shape the change scope and timeline. Assess the change impacts by stakeholder group. Support teams to shape deliverables by leveraging McDonald's change framework, methodology, and assets; Support the creation of a market-specific adoption plans, advising on the ability and readiness of the organisation (including Restaurants) to adopt change being delivered; and Oversee and support the implementation of Transformation within the market, coordinating lessons learnt to drive continuous improvement. Communicate Change progress for the Market: Complete regular reporting at a market-level and to the Global Change team on market needs, challenges, and risks, elevating as needed. Plan & Coordinate Market Communications: Leverage the plans provided by Enterprise Transformation Management Office that includes audience groups, communication needs, key messages, and current and future communications channels to align messaging across all programs and projects in flight within market. Partner with the UKI Internal Communications team and Project Managers to define, develop and execute a market-specific end-to-end Communications Plan. Aid in any localisations required for Global Programs in support to the program teams e.g. GFMod, GPMod, EDAA, EDGE, etc. Advocate for Change and Build Enterprise Change Knowledge: Gain understanding of McDonald's Change Framework and support upskilling across the business. Provide input, document requirements, and support the design and delivery of program/project training programs with internal and external partners. Actively identify influential partners and ways to inspire change initiatives on specific projects e.g. Change Networks. Provide outside-in perspectives on Change Management: Provide regular outside-in perspectives on best practices and approaches to achieving successful business transformation through Change Management, Training and Communications. What Team will I be a part of? You will be part of the Strategy, Insights and Transformation team in the UK&I market, and also part of the global Transformation Management Office. These hugely important teams connect people across our business to focus on delivering the right projects, in the best way, to achieve our business goals. It proactively and independently challenges and innovates, working diligently to improve the way we work and deliver change as a business. You will have a dual reporting line, reporting in market to the Transformation Director, as well as the Segment Change Lead within the Global Transformation Management Office. You will be required to work collaboratively with colleagues' right across the business and with external partners to amplify the impact you can have. This is a truly exciting time to lead the Transformation team and collaborate across the business to influence the outcomes for change. Who are my customers? Given the central nature of the role, your 'customers' are wide and varied. With strong engagement and influencing being strengths, you will also have the emotional intelligence and flexibility in thinking and acting to engage with relevancy and authenticity at every level. Your key customers (not exclusive) include: Transformation Management Office - retain alignment and report on delivery of the Accelerating the Arches vision. UK&I Senior Leadership team - influence Change direction and create alignment. UK&I Cross Functional Leadership Team - align functional leaders around the plan and enable them to deliver it. UK&I Change Steering Group - use governance optimally to hold the business to account. Project leads - advocate and demonstrate innovative and agile ways of executing change. UK&I Communications team - ensure our strategic storytelling is simple, clear and consistent. Franchisees - collaborate and value them as a business partner and change enabler. Suppliers and partners - demonstrate our scale through smart partnering and resource sharing. Restaurants - making sure that in whatever we do we stay grounded and keep it real. Qualifications: What background do I need to have? What You Need To Succeed (minimum Qualifications) Education & Certifications: Bachelor's degree in business management, human resources, or related field. Desirable: Master's degree education. PROSCI, ADKAR or equivalent Change Management certification Skills and Experience: Solid experience in Change Management including: Working across a segment or markets within McDonald's, or equivalent external experience Experience with and knowledge of change management principles, methodologies, and tools Managing program and project teams, and/or executing Change or Transformation projects for clients and business customers in relevant industries. Designing and executing project plans & managing budgets Collaborative and customer-driven approach Strong communication skills, both written and verbal, with the ability to make the complicated simple Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships while working in a matrixed environment across complex stakeholders and drive alignment to transformation. Experience with interacting with the organisation at a global level and applying and adapting strategies in market Exceptional ability to advise and influence others and move toward a common vision or goal Resilient and adaptable, able to work in ambiguous situations Adept at role modelling new behaviours, mindsets and ways of working Personal Qualities: Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. . click apply for full job details
Aug 15, 2025
Full time
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely Job Description: The Opportunity We are excited to appoint a Transformation Management Office (TMO) Change Management Lead for UK & Ireland to manage a portfolio of change programs for the market, coordinating and streamlining immediate change execution activities. This role will be offered as a fixed term contract. You will be 100% dedicated to change efforts related to Enterprise Transformation and will work across functions, programs, projects and initiatives to plan and drive an integrated Change Management approach across Change, Communications and Training. This will include assessing change readiness, conducting impact analysis, stakeholder alignment, and communication. This individual will support the creation of market-specific Change Management tools and methodologies in alignment with the UKI Transformation Management Office and McDonald's Global Change team. The role will have a dual reporting line into the Market Transformation Director and Global Segment. What will my accountabilities be? Align Leadership: Support the Transformation Director to influencebusiness leaders and program sponsors and enable them to effectively role-model and advocate for change. Align leaders on change vision and strategy, ensuring that leaders understand their role in leading through change. Advise and coach business functions on key Change Management decisions (e.g. strategy, execution, and measurement) to ensure alignment with McDonald's change methodology. Manage Market Change Portfolio: Work closely with the Transformation team and broader business to identify, support and drive connected change experiences for stakeholders. Maintain the market's change pipeline, anticipate needs and plan for future change needs. Monitor the overall impact of business change across all stakeholder groups to ensure that the impact from change is minimised and supported. Support the Transformation Portfolio team with structuring annual and quarterly transformation plans that will not impose too much of a change burden. Drive Change in the Market with One McDonald's Way: Maintain an understanding of McDonald's change strategy and co-ordinate change efforts in market. Support global program team in understanding where market customisations are required for the program (e.g. for legislative reasons) Communicate and collaborate with functional teams and Project Managers to: Understand and shape the change scope and timeline. Assess the change impacts by stakeholder group. Support teams to shape deliverables by leveraging McDonald's change framework, methodology, and assets; Support the creation of a market-specific adoption plans, advising on the ability and readiness of the organisation (including Restaurants) to adopt change being delivered; and Oversee and support the implementation of Transformation within the market, coordinating lessons learnt to drive continuous improvement. Communicate Change progress for the Market: Complete regular reporting at a market-level and to the Global Change team on market needs, challenges, and risks, elevating as needed. Plan & Coordinate Market Communications: Leverage the plans provided by Enterprise Transformation Management Office that includes audience groups, communication needs, key messages, and current and future communications channels to align messaging across all programs and projects in flight within market. Partner with the UKI Internal Communications team and Project Managers to define, develop and execute a market-specific end-to-end Communications Plan. Aid in any localisations required for Global Programs in support to the program teams e.g. GFMod, GPMod, EDAA, EDGE, etc. Advocate for Change and Build Enterprise Change Knowledge: Gain understanding of McDonald's Change Framework and support upskilling across the business. Provide input, document requirements, and support the design and delivery of program/project training programs with internal and external partners. Actively identify influential partners and ways to inspire change initiatives on specific projects e.g. Change Networks. Provide outside-in perspectives on Change Management: Provide regular outside-in perspectives on best practices and approaches to achieving successful business transformation through Change Management, Training and Communications. What Team will I be a part of? You will be part of the Strategy, Insights and Transformation team in the UK&I market, and also part of the global Transformation Management Office. These hugely important teams connect people across our business to focus on delivering the right projects, in the best way, to achieve our business goals. It proactively and independently challenges and innovates, working diligently to improve the way we work and deliver change as a business. You will have a dual reporting line, reporting in market to the Transformation Director, as well as the Segment Change Lead within the Global Transformation Management Office. You will be required to work collaboratively with colleagues' right across the business and with external partners to amplify the impact you can have. This is a truly exciting time to lead the Transformation team and collaborate across the business to influence the outcomes for change. Who are my customers? Given the central nature of the role, your 'customers' are wide and varied. With strong engagement and influencing being strengths, you will also have the emotional intelligence and flexibility in thinking and acting to engage with relevancy and authenticity at every level. Your key customers (not exclusive) include: Transformation Management Office - retain alignment and report on delivery of the Accelerating the Arches vision. UK&I Senior Leadership team - influence Change direction and create alignment. UK&I Cross Functional Leadership Team - align functional leaders around the plan and enable them to deliver it. UK&I Change Steering Group - use governance optimally to hold the business to account. Project leads - advocate and demonstrate innovative and agile ways of executing change. UK&I Communications team - ensure our strategic storytelling is simple, clear and consistent. Franchisees - collaborate and value them as a business partner and change enabler. Suppliers and partners - demonstrate our scale through smart partnering and resource sharing. Restaurants - making sure that in whatever we do we stay grounded and keep it real. Qualifications: What background do I need to have? What You Need To Succeed (minimum Qualifications) Education & Certifications: Bachelor's degree in business management, human resources, or related field. Desirable: Master's degree education. PROSCI, ADKAR or equivalent Change Management certification Skills and Experience: Solid experience in Change Management including: Working across a segment or markets within McDonald's, or equivalent external experience Experience with and knowledge of change management principles, methodologies, and tools Managing program and project teams, and/or executing Change or Transformation projects for clients and business customers in relevant industries. Designing and executing project plans & managing budgets Collaborative and customer-driven approach Strong communication skills, both written and verbal, with the ability to make the complicated simple Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships while working in a matrixed environment across complex stakeholders and drive alignment to transformation. Experience with interacting with the organisation at a global level and applying and adapting strategies in market Exceptional ability to advise and influence others and move toward a common vision or goal Resilient and adaptable, able to work in ambiguous situations Adept at role modelling new behaviours, mindsets and ways of working Personal Qualities: Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. . click apply for full job details
Company Description: McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Job Description: This is an exciting chance to join a dynamic and high-performing BU Technology Team at McDonald's. You will be responsible for leading the deployment of our restaurant technology for McDonald's in Europe, Middle East & Africa across 36 IDL markets within the region. Reporting directly to the Senior Director, CIO EMEA, you will be at the forefront of driving innovative technology programs. Your contribution will shape the future of technology within McDonald's markets across this dynamic and challenging region. Collaborating with cross-functional teams across Europe, Middle East & Africa you will work with the BU technology leads, segment planning lead and engage various key stakeholders (global technology, market and BU functional teams) as well as suppliers to plan and deploy technology and digital solutions. In addition to delivering end-to-end deployment services to an agreed plan the role also entails making improvements to deployment processes and services. We're seeking an self-motivated leader, someone with a true passion for all things technology and a natural ability to influence a variety of stakeholders within our organisation. To be successful you should be self-motivated with strong project and program management skills, communication skills, and can collaborate effectively with business teams, market personnel and suppliers. What will my accountabilities be? Team Management and Leadership Lead a team of 4 direct and 9 indirect reports, providing coaching and support. Set goals, conduct performance reviews, and guide development. Build an inclusive, high-performing team culture aligned with company values. Oversee daily operations to ensure efficiency and goal delivery. Drive career growth through training, development, and stretch assignments. Resolve team issues, remove roadblocks, and maintain morale. Encourage cross-functional collaboration across teams and departments. Improve contractor processes to boost efficiency, reduce costs, and stay within budget. Collaborate with vendors and stakeholders to ensure compliance and performance. Serve as the main contact for contractor queries, escalations, and issues. Manage workforce planning, scheduling, and resource allocation for project needs. Deployment Execution Plan and deliver restaurant tech deployments in line with market plans. Ensure market readiness through training, documentation, and support coordination. Identify and manage deployment dependencies like platforms, devices, and OS upgrades. Partner with the Solution Readiness team to streamline deployment processes. Collaborate cross-functionally on digital and operational aspects of deployment. Deployment Improvement Foster a culture of continuous improvement across internal and supplier teams. Coordinate with Segment Technology on deployment priorities with agility. Share best practices globally across Asia and LATAM business units. Identify and communicate opportunities for process and cost improvements. Build strong relationships with McDonald's supplier partners. Organisation and Resourcing Advise segment teams on market tech staffing to support execution of the tech plan. Review team size and structure to ensure efficient, budget-aligned deployment (P&L ownership via chargeback model). Finance & Planning Plan and budget resourcing based on the market recovery model (IDL markets). Create and share budget variance reports and support monthly projections. Contribute to market budgets via project charters. Align market budgets, resources, and partners with the technology plan in coordination with segment leads. Communications & Change Proactively update market teams on deployments via meetings, summits, and remote sessions. Manage leadership updates to highlight critical risks early to key stakeholders. Keep suppliers informed of changes impacting deployment and planning. Serve as the escalation point for deployment teams, suppliers, and markets. Ensure effective and routine risk management and mitigation. Knowledge Hub Manage and develop the physical Knowledge Hub and equipment for training and testing use. Shape and promote the Knowledge Hub vision to support market success. Enable a scalable model to deliver courses across multiple markets. Partner with Market, Product, and Tech teams to encourage collaboration and advocacy. Ensure content meets quality standards, deadlines, and learning goals. Enhance knowledge sharing using existing tools and best practices. Support internal comms and engagement efforts to boost course adoption and Hub activation. What background and skills do I need to have? Strong communication, influencing, collaboration, and relationship-building skills, including vendor management. Effective presenter with strong people and team management capabilities. Agile mindset with adaptability to change and value-driven thinking. Proven experience in program management with execution at the restaurant level. Skilled in gathering and translating business and tech requirements. Exceptional stakeholder engagement and cross-functional alignment. Self-driven with strong results orientation and change leadership. Creative problem-solver with strategic and tactical thinking. Proficient in data analysis, reporting, and manipulation. Knowledge of McDonald's investment strategy and CapEx/OpEx models. Deep understanding of restaurant operations. Comfortable working in a fast-paced, agile environment. Qualifications: Bachelor's degree in Computer Science or equivalent technical disapline. Project management qualified e.g. PMP, Prince2 Experience and track-record of deployment and program management Additional Information: At McDonald's we arePeople from allWalks ofLife People are at the heart of everything wedo ,and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind .These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Aug 14, 2025
Full time
Company Description: McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Job Description: This is an exciting chance to join a dynamic and high-performing BU Technology Team at McDonald's. You will be responsible for leading the deployment of our restaurant technology for McDonald's in Europe, Middle East & Africa across 36 IDL markets within the region. Reporting directly to the Senior Director, CIO EMEA, you will be at the forefront of driving innovative technology programs. Your contribution will shape the future of technology within McDonald's markets across this dynamic and challenging region. Collaborating with cross-functional teams across Europe, Middle East & Africa you will work with the BU technology leads, segment planning lead and engage various key stakeholders (global technology, market and BU functional teams) as well as suppliers to plan and deploy technology and digital solutions. In addition to delivering end-to-end deployment services to an agreed plan the role also entails making improvements to deployment processes and services. We're seeking an self-motivated leader, someone with a true passion for all things technology and a natural ability to influence a variety of stakeholders within our organisation. To be successful you should be self-motivated with strong project and program management skills, communication skills, and can collaborate effectively with business teams, market personnel and suppliers. What will my accountabilities be? Team Management and Leadership Lead a team of 4 direct and 9 indirect reports, providing coaching and support. Set goals, conduct performance reviews, and guide development. Build an inclusive, high-performing team culture aligned with company values. Oversee daily operations to ensure efficiency and goal delivery. Drive career growth through training, development, and stretch assignments. Resolve team issues, remove roadblocks, and maintain morale. Encourage cross-functional collaboration across teams and departments. Improve contractor processes to boost efficiency, reduce costs, and stay within budget. Collaborate with vendors and stakeholders to ensure compliance and performance. Serve as the main contact for contractor queries, escalations, and issues. Manage workforce planning, scheduling, and resource allocation for project needs. Deployment Execution Plan and deliver restaurant tech deployments in line with market plans. Ensure market readiness through training, documentation, and support coordination. Identify and manage deployment dependencies like platforms, devices, and OS upgrades. Partner with the Solution Readiness team to streamline deployment processes. Collaborate cross-functionally on digital and operational aspects of deployment. Deployment Improvement Foster a culture of continuous improvement across internal and supplier teams. Coordinate with Segment Technology on deployment priorities with agility. Share best practices globally across Asia and LATAM business units. Identify and communicate opportunities for process and cost improvements. Build strong relationships with McDonald's supplier partners. Organisation and Resourcing Advise segment teams on market tech staffing to support execution of the tech plan. Review team size and structure to ensure efficient, budget-aligned deployment (P&L ownership via chargeback model). Finance & Planning Plan and budget resourcing based on the market recovery model (IDL markets). Create and share budget variance reports and support monthly projections. Contribute to market budgets via project charters. Align market budgets, resources, and partners with the technology plan in coordination with segment leads. Communications & Change Proactively update market teams on deployments via meetings, summits, and remote sessions. Manage leadership updates to highlight critical risks early to key stakeholders. Keep suppliers informed of changes impacting deployment and planning. Serve as the escalation point for deployment teams, suppliers, and markets. Ensure effective and routine risk management and mitigation. Knowledge Hub Manage and develop the physical Knowledge Hub and equipment for training and testing use. Shape and promote the Knowledge Hub vision to support market success. Enable a scalable model to deliver courses across multiple markets. Partner with Market, Product, and Tech teams to encourage collaboration and advocacy. Ensure content meets quality standards, deadlines, and learning goals. Enhance knowledge sharing using existing tools and best practices. Support internal comms and engagement efforts to boost course adoption and Hub activation. What background and skills do I need to have? Strong communication, influencing, collaboration, and relationship-building skills, including vendor management. Effective presenter with strong people and team management capabilities. Agile mindset with adaptability to change and value-driven thinking. Proven experience in program management with execution at the restaurant level. Skilled in gathering and translating business and tech requirements. Exceptional stakeholder engagement and cross-functional alignment. Self-driven with strong results orientation and change leadership. Creative problem-solver with strategic and tactical thinking. Proficient in data analysis, reporting, and manipulation. Knowledge of McDonald's investment strategy and CapEx/OpEx models. Deep understanding of restaurant operations. Comfortable working in a fast-paced, agile environment. Qualifications: Bachelor's degree in Computer Science or equivalent technical disapline. Project management qualified e.g. PMP, Prince2 Experience and track-record of deployment and program management Additional Information: At McDonald's we arePeople from allWalks ofLife People are at the heart of everything wedo ,and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind .These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely. Job Description: In this exciting opportunity you will be responsible for managing all key local technology suppliers within a specific supplier management category within the Running Great Restaurant Technology (RGRT) team. There are 3 categories: Customer & Restaurant, Back office & Corporate Services, Infrastructure & Office. This role is accountable for product roadmaps and backlog management across locally managed suppliers, and for ensuring that value creation and business outcomes align with OKR (Objectives and Key Results) targets and budgets. They will also contribute to, and play a critical role in, enhancing the framework that ensures McDonald's suppliers deliver robust, resilient and high quality products and services, along with innovative, service-focused solutions that drive continuous improvement and maximise value. The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald's tier 1 suppliers within each respective supplier category. What will my accountabilities be? Provide leadership within the RGRT team to foster a high-performing culture aligned with the company values Provide ongoing coaching and mentoring to members of your team, ensuring that all individuals have strong development plans, a path for career progression and a succession plan. Set standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuous improvement of theirproducts and services For locally managed suppliers, establish product roadmaps and maintain a prioritised backlog which aligns with business OKR's and budget Works closely with the Contracts and Commercial Team to ensure all contracts and commercials for existing and new service partners have robust controls in place to offer protection around service availability and continuity, cyber security and change management and that these controls are subject to regular review. Work closely with Service Operations to track trends of performance across all live production services. Transform supplier relationships, contracts and ongoing governance to adopt models with great outcomes for our restaurants and Franchisees. Conduct structured and regular service reviews with our supplier partners to ensure value and performance using balance scorecards and tooling to objectively validate performance. Ensure remedial action plans are in place where required. Consult on the design of all new and enhanced supplier services and ensure these are designed with restaurants at the forefront Defines, manages and directs product backlogs. Leverage best practice and techniques in identifying, quantifying and tracking the realisation of expected benefits defined in business cases Assess Risk and Compliance aligned with financial services regulations, building these processes into how the framework operates Accountable for working closely on new Technology Adoption & Innovation initiatives to ensure restaurants are ready to receive the changes in terms of training, business process enhancements and that sufficient engagement has taken place, particularly where supplier partners are involved, so the full benefits are realised Lead a team of subject matter experts to support identification and remediation of root cause ofrecurring issues Accountable for the technology subject matter experts to support the Service Operations team with Problem Management Accountable for the tracking and trending of supplier product performance across all live production services. Where partners provide Software as a Service (SaaS) ensure that engagement is timely, strong controls are in place and that value is measurable and continuously improving What Team will I be a part? The Vendor Manager will be part of the wider Supplier Management team. Who are my customers? Customers of this role will include: OurFranchisees Our partners Department Heads and Directors from across the business Colleaguesin other McDonald's markets and those working in global and segment functions Work very closely with wider McDonald's Technology teams - Service Operations, NSO (new store openings) and Infrastructure,Deployment & Testingand Tech Innovation & Adoption Qualifications: What background do I need to have? Essential requirements Significant experience in managing a diverse and broad range of technology suppliers; setting standards and driving continuous improvement in the availability and performance of their products Experience of building product roadmaps Extensive knowledge of backlog management and working in an agile environment Excellent technical knowledge is preferable, the ability to interact and converse with senior technology stakeholders both internally and externally. Operational Technology experience is beneficial but not essential Sound knowledge of the platforms, products, systems and services in your chosen area of technology (Customer & Restaurant, Corporate Services & Back Office and/or Infrastructure & Office) Evidence of building a Vendor Management framework in the past, ideally having successfully modernised existing processes and having held suppliers to account for excellent service delivery Will possess excellent interpersonal and communication skills and commercial acumen and possess a proven ability to work effectively with all organisational levels The role holder will be able to build collaborative working relationships with suppliers and their stakeholders including McDonald's Franchisees and our partners Experienced in strategic planning, governance, communications, and financial management and have a proven track record of successful team leadership and development Individual should be able to manage multiple contracts/ projects and suppliers at the same time with the ability to time manage effectively and deliver to deadlines throughout the year. Experienced in negotiating large commercial contracts and tenders and be familiar with related legal constructs Individual must be able to create and build relationships with our supplier partners, demonstrating strong communication skills to drive the relationship in the correct direction Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Aug 05, 2025
Full time
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely. Job Description: In this exciting opportunity you will be responsible for managing all key local technology suppliers within a specific supplier management category within the Running Great Restaurant Technology (RGRT) team. There are 3 categories: Customer & Restaurant, Back office & Corporate Services, Infrastructure & Office. This role is accountable for product roadmaps and backlog management across locally managed suppliers, and for ensuring that value creation and business outcomes align with OKR (Objectives and Key Results) targets and budgets. They will also contribute to, and play a critical role in, enhancing the framework that ensures McDonald's suppliers deliver robust, resilient and high quality products and services, along with innovative, service-focused solutions that drive continuous improvement and maximise value. The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald's tier 1 suppliers within each respective supplier category. What will my accountabilities be? Provide leadership within the RGRT team to foster a high-performing culture aligned with the company values Provide ongoing coaching and mentoring to members of your team, ensuring that all individuals have strong development plans, a path for career progression and a succession plan. Set standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuous improvement of theirproducts and services For locally managed suppliers, establish product roadmaps and maintain a prioritised backlog which aligns with business OKR's and budget Works closely with the Contracts and Commercial Team to ensure all contracts and commercials for existing and new service partners have robust controls in place to offer protection around service availability and continuity, cyber security and change management and that these controls are subject to regular review. Work closely with Service Operations to track trends of performance across all live production services. Transform supplier relationships, contracts and ongoing governance to adopt models with great outcomes for our restaurants and Franchisees. Conduct structured and regular service reviews with our supplier partners to ensure value and performance using balance scorecards and tooling to objectively validate performance. Ensure remedial action plans are in place where required. Consult on the design of all new and enhanced supplier services and ensure these are designed with restaurants at the forefront Defines, manages and directs product backlogs. Leverage best practice and techniques in identifying, quantifying and tracking the realisation of expected benefits defined in business cases Assess Risk and Compliance aligned with financial services regulations, building these processes into how the framework operates Accountable for working closely on new Technology Adoption & Innovation initiatives to ensure restaurants are ready to receive the changes in terms of training, business process enhancements and that sufficient engagement has taken place, particularly where supplier partners are involved, so the full benefits are realised Lead a team of subject matter experts to support identification and remediation of root cause ofrecurring issues Accountable for the technology subject matter experts to support the Service Operations team with Problem Management Accountable for the tracking and trending of supplier product performance across all live production services. Where partners provide Software as a Service (SaaS) ensure that engagement is timely, strong controls are in place and that value is measurable and continuously improving What Team will I be a part? The Vendor Manager will be part of the wider Supplier Management team. Who are my customers? Customers of this role will include: OurFranchisees Our partners Department Heads and Directors from across the business Colleaguesin other McDonald's markets and those working in global and segment functions Work very closely with wider McDonald's Technology teams - Service Operations, NSO (new store openings) and Infrastructure,Deployment & Testingand Tech Innovation & Adoption Qualifications: What background do I need to have? Essential requirements Significant experience in managing a diverse and broad range of technology suppliers; setting standards and driving continuous improvement in the availability and performance of their products Experience of building product roadmaps Extensive knowledge of backlog management and working in an agile environment Excellent technical knowledge is preferable, the ability to interact and converse with senior technology stakeholders both internally and externally. Operational Technology experience is beneficial but not essential Sound knowledge of the platforms, products, systems and services in your chosen area of technology (Customer & Restaurant, Corporate Services & Back Office and/or Infrastructure & Office) Evidence of building a Vendor Management framework in the past, ideally having successfully modernised existing processes and having held suppliers to account for excellent service delivery Will possess excellent interpersonal and communication skills and commercial acumen and possess a proven ability to work effectively with all organisational levels The role holder will be able to build collaborative working relationships with suppliers and their stakeholders including McDonald's Franchisees and our partners Experienced in strategic planning, governance, communications, and financial management and have a proven track record of successful team leadership and development Individual should be able to manage multiple contracts/ projects and suppliers at the same time with the ability to time manage effectively and deliver to deadlines throughout the year. Experienced in negotiating large commercial contracts and tenders and be familiar with related legal constructs Individual must be able to create and build relationships with our supplier partners, demonstrating strong communication skills to drive the relationship in the correct direction Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely. Job Description: Job Title: Payroll Advisor Location: London-based with hybrid working We're looking for a detail-driven and proactive Payroll Advisor to join our Finance team. If you thrive in a fast-paced environment, love solving problems, and want to play a key role in making sure our people are paid accurately and on time, this could be the role for you. As a Payroll Advisor, you'll be part of a well-established team responsible for processing payroll for over 20,000 crew members every fortnight, as well as two monthly payrolls for our salaried staff. No two days are the same, one day you might be running payroll cycles, the next resolving queries or supporting a new system rollout. You'll also have the chance to contribute to exciting projects, suggest improvements, and help shape how we do things all while working in a collaborative, supportive environment. What You'll Be Doing: Ensure all employees are paid accurately and on time Manage and resolve payroll queries with a high standard of customer service Help implement new systems and processes, including our transition to Zellis ResourceLink Support cross-functional teams and contribute to department-wide goals Maintain the integrity and security of payroll data Assist with year-end processing and compliance Qualifications: What You'll Need: 2+ years of payroll experience Experience with Zellis HCM ResourceLink (essential) Strong knowledge of payroll and pension legislation Experience working in a fast-paced, change-driven environment A continuous improvement mindset and problem-solving skills High attention to detail and strong organisational skills Proficiency in Microsoft Office (especially Excel) Familiarity with SOX controls, RRS, PowerBI, or system implementation (a plus) What You'll Get: Competitive salary, bonus, and cash allowance Hybrid working with flexibility between home and office Free lunch, gym access, and industry-leading benefits Access to world-class learning and development A collaborative, inclusive culture where your voice matters Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything wedo, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Jul 10, 2025
Full time
Company Description: About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Hybrid Working This role is based in our East Finchley office working 3 days in the office and 2 days remotely. Job Description: Job Title: Payroll Advisor Location: London-based with hybrid working We're looking for a detail-driven and proactive Payroll Advisor to join our Finance team. If you thrive in a fast-paced environment, love solving problems, and want to play a key role in making sure our people are paid accurately and on time, this could be the role for you. As a Payroll Advisor, you'll be part of a well-established team responsible for processing payroll for over 20,000 crew members every fortnight, as well as two monthly payrolls for our salaried staff. No two days are the same, one day you might be running payroll cycles, the next resolving queries or supporting a new system rollout. You'll also have the chance to contribute to exciting projects, suggest improvements, and help shape how we do things all while working in a collaborative, supportive environment. What You'll Be Doing: Ensure all employees are paid accurately and on time Manage and resolve payroll queries with a high standard of customer service Help implement new systems and processes, including our transition to Zellis ResourceLink Support cross-functional teams and contribute to department-wide goals Maintain the integrity and security of payroll data Assist with year-end processing and compliance Qualifications: What You'll Need: 2+ years of payroll experience Experience with Zellis HCM ResourceLink (essential) Strong knowledge of payroll and pension legislation Experience working in a fast-paced, change-driven environment A continuous improvement mindset and problem-solving skills High attention to detail and strong organisational skills Proficiency in Microsoft Office (especially Excel) Familiarity with SOX controls, RRS, PowerBI, or system implementation (a plus) What You'll Get: Competitive salary, bonus, and cash allowance Hybrid working with flexibility between home and office Free lunch, gym access, and industry-leading benefits Access to world-class learning and development A collaborative, inclusive culture where your voice matters Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we arePeople from allWalks ofLife People are at the heart of everything wedo, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: Director Data and Back Office enablement will be responsible for leading a team and supporting the development and enablement of Back Office and eProduction capabilities across all McDonald's segments and markets globally. You will liaise with segments, corporate and business stakeholders to ensure product and deployment roadmaps are aligned with the business priorities and planning cycles. You will ensure the team and suppliers are sufficiently resourced and skilled to deliver product and programmes required to support McDonald's Global Technology strategic objectives. What will my accountabilities be? Strategic Programme Alignment: Provide thought leadership for the Global Back Office solutions ecosystems and the restaurant production environment within McDonald's and ensure all globally approved solutions are supporting McDonald's strategic aims. Solution Ecosystem: Lead connections between stakeholders, Back Office suppliers, and the eProduction team ensuring product readiness for the effective implementation of global programmes. Ensure global programmes such as POS, Supply Chain etc. work with Back Office and eProduction in the development of new services and capabilities. Supplier Performance Monitoring: Monitor the service performance and solution capabilities of suppliers, ensure that global segments and markets are provided with the contracted services and drive value for money solution building. Vendor Management Alignment: Maintain close alignment with the Vendor Management Office (VMO) and ensure service levels and contractual obligations are met by all suppliers. Manage Supplier Performance Issues: Manage any remediation required with suppliers to address poor or failing supplier performance, ensuring minimal disruption to operations and maintaining the quality of service. Deliver Market and Segment alignment: Keep segment and market technology leadership up to date on changing or new product capabilities and desired deployment targets. Enable technology in segment business units and markets: Align and agree deployment roadmaps with product teams, segment, and market technology. Ensure deployment partners have sufficient capacity for deployment. Team Development: Lead the team to ensure there is effective resource planning, clear priorities and development plans in place so that the team can achieve team and individual goals. Key Measures: Product roadmaps are documented and transparent to segment and market. Annual demand and capacity planning cycle is executed. Deployment roadmaps are agreed and delivered. Implemented platforms and solutions deliver business values as expected. Supplier performance is monitored and evaluated on a global scale. A global back office solutions portfolio is available for markets to retire legacy. Back office solution providers understand McDonald's future strategic demand; back office product roadmaps are transparent to McDonald's stakeholders. What Team will I be a part? You will be working as part of the Data and Back Office enablement team, leading the team responsible for overseeing and managing the Global Back Office Portfolio and eProduction which are all used across tens of thousands of restaurants globally. Who are my customers? You will manage the development, deployment and third party supplier services for Back Office and eProduction and ensure all applications support global strategic initiatives across all markets and segments within McDonald's. What background do I need to have? Skills/Knowledge: Managing and developing successful teams: Skilled in developing and fostering a strong team spirit with geographically dispersed teams. Customer-first working: An orientation towards prioritizing the needs and experiences of all stakeholders and continuously seeking system improvements to enhance value for all. Supplier Management: Experience in managing suppliers, including evaluating supplier performance, managing contract negotiations, and resolving issues. Building strong relationships and influencing leadership and stakeholders: Strong interpersonal skills to effectively collaborate with various stakeholders. Comfortable making recommendations to internal and external stakeholders in a global environment. Strategic Thinking: Ability to evaluate the business's needs and contribute strategically to decision-making processes, aligning with the company's overall objectives and strategies. Technical Expertise: Understanding of Back Office and Production Management software solutions, system architectures, and integration mechanisms with other business applications like POS systems, inventory management systems, etc. Programme Management: Proven ability to manage large-scale, complex programmes, ideally with experience in business change and IT transformation programmes. Qualifications: Minimum University degree of Bachelor Level. Project management qualification is desired. Fluent in English and have strong written communication skills. Availability to travel of up to 20% of work time. Additional Information: At McDonald's we are People from all Walks of Life People are at the heart of everything we do , and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind . These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
Feb 17, 2025
Full time
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: Director Data and Back Office enablement will be responsible for leading a team and supporting the development and enablement of Back Office and eProduction capabilities across all McDonald's segments and markets globally. You will liaise with segments, corporate and business stakeholders to ensure product and deployment roadmaps are aligned with the business priorities and planning cycles. You will ensure the team and suppliers are sufficiently resourced and skilled to deliver product and programmes required to support McDonald's Global Technology strategic objectives. What will my accountabilities be? Strategic Programme Alignment: Provide thought leadership for the Global Back Office solutions ecosystems and the restaurant production environment within McDonald's and ensure all globally approved solutions are supporting McDonald's strategic aims. Solution Ecosystem: Lead connections between stakeholders, Back Office suppliers, and the eProduction team ensuring product readiness for the effective implementation of global programmes. Ensure global programmes such as POS, Supply Chain etc. work with Back Office and eProduction in the development of new services and capabilities. Supplier Performance Monitoring: Monitor the service performance and solution capabilities of suppliers, ensure that global segments and markets are provided with the contracted services and drive value for money solution building. Vendor Management Alignment: Maintain close alignment with the Vendor Management Office (VMO) and ensure service levels and contractual obligations are met by all suppliers. Manage Supplier Performance Issues: Manage any remediation required with suppliers to address poor or failing supplier performance, ensuring minimal disruption to operations and maintaining the quality of service. Deliver Market and Segment alignment: Keep segment and market technology leadership up to date on changing or new product capabilities and desired deployment targets. Enable technology in segment business units and markets: Align and agree deployment roadmaps with product teams, segment, and market technology. Ensure deployment partners have sufficient capacity for deployment. Team Development: Lead the team to ensure there is effective resource planning, clear priorities and development plans in place so that the team can achieve team and individual goals. Key Measures: Product roadmaps are documented and transparent to segment and market. Annual demand and capacity planning cycle is executed. Deployment roadmaps are agreed and delivered. Implemented platforms and solutions deliver business values as expected. Supplier performance is monitored and evaluated on a global scale. A global back office solutions portfolio is available for markets to retire legacy. Back office solution providers understand McDonald's future strategic demand; back office product roadmaps are transparent to McDonald's stakeholders. What Team will I be a part? You will be working as part of the Data and Back Office enablement team, leading the team responsible for overseeing and managing the Global Back Office Portfolio and eProduction which are all used across tens of thousands of restaurants globally. Who are my customers? You will manage the development, deployment and third party supplier services for Back Office and eProduction and ensure all applications support global strategic initiatives across all markets and segments within McDonald's. What background do I need to have? Skills/Knowledge: Managing and developing successful teams: Skilled in developing and fostering a strong team spirit with geographically dispersed teams. Customer-first working: An orientation towards prioritizing the needs and experiences of all stakeholders and continuously seeking system improvements to enhance value for all. Supplier Management: Experience in managing suppliers, including evaluating supplier performance, managing contract negotiations, and resolving issues. Building strong relationships and influencing leadership and stakeholders: Strong interpersonal skills to effectively collaborate with various stakeholders. Comfortable making recommendations to internal and external stakeholders in a global environment. Strategic Thinking: Ability to evaluate the business's needs and contribute strategically to decision-making processes, aligning with the company's overall objectives and strategies. Technical Expertise: Understanding of Back Office and Production Management software solutions, system architectures, and integration mechanisms with other business applications like POS systems, inventory management systems, etc. Programme Management: Proven ability to manage large-scale, complex programmes, ideally with experience in business change and IT transformation programmes. Qualifications: Minimum University degree of Bachelor Level. Project management qualification is desired. Fluent in English and have strong written communication skills. Availability to travel of up to 20% of work time. Additional Information: At McDonald's we are People from all Walks of Life People are at the heart of everything we do , and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind . These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
Company Description: Job Title: Talent Attraction Partner Location: East Finchley, London (Hybrid) We are looking for a Talent Attraction Partner to join our corporate recruitment team, driving best-in-class hiring strategies for our corporate functions. If you are passionate about recruitment and proactive in your approach we want to hear from you. As a Talent Attraction Partner, you will play a key role in identifying, attracting, and securing top talent for our corporate teams, ensuring an exceptional candidate and hiring manager experience. Job Description: What You'll Be Doing: Managing the end-to-end recruitment process, from initial briefing to offer stage. Partnering with key stakeholders across i.e., Legal, Finance, Marketing, Estates, and Construction to understand hiring needs. Proactively sourcing talent through direct search strategies, including LinkedIn Recruiter and other sourcing channels. Advising hiring managers on trends, best practices, and innovative sourcing strategies. Managing a REQ load of 15-20 on average. Ensuring a smooth, engaging, and efficient sourcing, assessment and selection process. Providing regular updates and insights to stakeholders acting as a trusted advisor, not just an order taker. Driving a proactive and strategic recruitment approach to attract the best talent in a competitive market. Qualifications: What We're Looking For: Experience in corporate recruitment, ideally across multiple functions. Ability to manage a case load of live roles balancing multiple priorities with a focus on hiring manager and candidate experience. Direct sourcing expertise, including hands-on experience with LinkedIn Recruiter. Strong stakeholder management skills, with the ability to influence and advise senior leaders. A data-driven and insights-led approach to recruitment. Experience with Smart Recruiters. Someone who enjoys recruitment and embraces change. What You'll Get: Access to industry-leading training and career development opportunities. A collaborative and inclusive culture, where your ideas are valued. Competitive salary, plus a comprehensive benefits package. Hybrid working, offering a mix of office and remote flexibility. What the Process will be: We anticipate filling the role within 45 Days. Online conversation: experience and motivation c30mins. Onsite Interview: behaviours & competency c60mins. A Little About McDonald's: At McDonald's, we're more than just a restaurant we're a place where people come together to learn, grow, and make a difference. Serving over 3.8 million customers a day in the UK & Ireland, we take pride in fostering a culture that's inclusive, innovative, and community focused. From investing £40 million annually in employee development to championing sustainability and community initiatives, we're committed to making an impact.
Feb 17, 2025
Full time
Company Description: Job Title: Talent Attraction Partner Location: East Finchley, London (Hybrid) We are looking for a Talent Attraction Partner to join our corporate recruitment team, driving best-in-class hiring strategies for our corporate functions. If you are passionate about recruitment and proactive in your approach we want to hear from you. As a Talent Attraction Partner, you will play a key role in identifying, attracting, and securing top talent for our corporate teams, ensuring an exceptional candidate and hiring manager experience. Job Description: What You'll Be Doing: Managing the end-to-end recruitment process, from initial briefing to offer stage. Partnering with key stakeholders across i.e., Legal, Finance, Marketing, Estates, and Construction to understand hiring needs. Proactively sourcing talent through direct search strategies, including LinkedIn Recruiter and other sourcing channels. Advising hiring managers on trends, best practices, and innovative sourcing strategies. Managing a REQ load of 15-20 on average. Ensuring a smooth, engaging, and efficient sourcing, assessment and selection process. Providing regular updates and insights to stakeholders acting as a trusted advisor, not just an order taker. Driving a proactive and strategic recruitment approach to attract the best talent in a competitive market. Qualifications: What We're Looking For: Experience in corporate recruitment, ideally across multiple functions. Ability to manage a case load of live roles balancing multiple priorities with a focus on hiring manager and candidate experience. Direct sourcing expertise, including hands-on experience with LinkedIn Recruiter. Strong stakeholder management skills, with the ability to influence and advise senior leaders. A data-driven and insights-led approach to recruitment. Experience with Smart Recruiters. Someone who enjoys recruitment and embraces change. What You'll Get: Access to industry-leading training and career development opportunities. A collaborative and inclusive culture, where your ideas are valued. Competitive salary, plus a comprehensive benefits package. Hybrid working, offering a mix of office and remote flexibility. What the Process will be: We anticipate filling the role within 45 Days. Online conversation: experience and motivation c30mins. Onsite Interview: behaviours & competency c60mins. A Little About McDonald's: At McDonald's, we're more than just a restaurant we're a place where people come together to learn, grow, and make a difference. Serving over 3.8 million customers a day in the UK & Ireland, we take pride in fostering a culture that's inclusive, innovative, and community focused. From investing £40 million annually in employee development to championing sustainability and community initiatives, we're committed to making an impact.
Company Description: McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Job Description: What You'll Be Doing: As a People Business Partner at McDonalds, you'll play a crucial role in shaping our people strategy, partnering with senior leadership teams to build organisational capability and foster a culture where people thrive. You'll act as a trusted advisor, driving people initiatives that align with business objectives and create lasting impact. Your key responsibilities will include: Partnering with leadership teams to help build organisation and people capability, resolving strategic business challenges, and embedding a high-performance culture. Acting as a trusted advisor, coaching and developing senior leaders on all people-related matters to maximise their impact. Delivering a commercially focused HR service, ensuring alignment with business objectives and compliance with UK employment law and company policies. Driving a performance-led culture, influencing people strategies and embedding McDonalds values at all levels. Managing high-level employee relations, handling complex issues with both a strategic and operational approach. Collaborating with specialist HR functions (Talent, Reward, Learning & Development, People Relations) to provide expert advice and holistic HR solutions. Supporting organisational design and change management, ensuring the business structure enables future growth. Coaching Talent Acquisition partners to enhance recruitment processes and improve candidate and manager experience. Providing guidance to the People Services Helpdesk, helping to build capability and support HR operational excellence. Qualifications: What You'll Need: Proven experience in a strategic HR Business Partner role, within a global brand. Strong business acumen, with the ability to translate business needs into impactful people solutions. A passion for coaching senior leadership, helping them enhance their leadership effectiveness. Expertise in UK employment law and employee relations, with a strong problem-solving and compliance-focused mindset. The ability to build trusted relationships across a complex organisation and influence key stakeholders. A commitment to fostering an inclusive culture and championing diverse perspectives. Experience in organisational design and change management is a plus. What You'll Get: A chance to shape the people strategy for one of the world's most iconic brands. Access to industry-leading training and career development opportunities. A collaborative and inclusive culture, where your ideas are valued. Competitive salary, plus a comprehensive benefits package. Onsite gym, parking and free lunch when in the office. Hybrid working, offering a mix of 3 days in the London office and 2 days remote. The Application Process: Please submit your CV with a cover letter which answers the following question: "Given the impact of the cost-of-living crisis in the UK, which has affected business profitability and reduced disposable income for families, how can McDonald's create additional value for its employees whilst also driving engagement and productivity? What strategies or innovations would you suggest to enhance employee experience, foster a positive workplace culture, and support career growth?" Please ensure all submissions are included on the same document. Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we are People from all Walks of Life People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
Feb 16, 2025
Full time
Company Description: McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people. Job Description: What You'll Be Doing: As a People Business Partner at McDonalds, you'll play a crucial role in shaping our people strategy, partnering with senior leadership teams to build organisational capability and foster a culture where people thrive. You'll act as a trusted advisor, driving people initiatives that align with business objectives and create lasting impact. Your key responsibilities will include: Partnering with leadership teams to help build organisation and people capability, resolving strategic business challenges, and embedding a high-performance culture. Acting as a trusted advisor, coaching and developing senior leaders on all people-related matters to maximise their impact. Delivering a commercially focused HR service, ensuring alignment with business objectives and compliance with UK employment law and company policies. Driving a performance-led culture, influencing people strategies and embedding McDonalds values at all levels. Managing high-level employee relations, handling complex issues with both a strategic and operational approach. Collaborating with specialist HR functions (Talent, Reward, Learning & Development, People Relations) to provide expert advice and holistic HR solutions. Supporting organisational design and change management, ensuring the business structure enables future growth. Coaching Talent Acquisition partners to enhance recruitment processes and improve candidate and manager experience. Providing guidance to the People Services Helpdesk, helping to build capability and support HR operational excellence. Qualifications: What You'll Need: Proven experience in a strategic HR Business Partner role, within a global brand. Strong business acumen, with the ability to translate business needs into impactful people solutions. A passion for coaching senior leadership, helping them enhance their leadership effectiveness. Expertise in UK employment law and employee relations, with a strong problem-solving and compliance-focused mindset. The ability to build trusted relationships across a complex organisation and influence key stakeholders. A commitment to fostering an inclusive culture and championing diverse perspectives. Experience in organisational design and change management is a plus. What You'll Get: A chance to shape the people strategy for one of the world's most iconic brands. Access to industry-leading training and career development opportunities. A collaborative and inclusive culture, where your ideas are valued. Competitive salary, plus a comprehensive benefits package. Onsite gym, parking and free lunch when in the office. Hybrid working, offering a mix of 3 days in the London office and 2 days remote. The Application Process: Please submit your CV with a cover letter which answers the following question: "Given the impact of the cost-of-living crisis in the UK, which has affected business profitability and reduced disposable income for families, how can McDonald's create additional value for its employees whilst also driving engagement and productivity? What strategies or innovations would you suggest to enhance employee experience, foster a positive workplace culture, and support career growth?" Please ensure all submissions are included on the same document. Additional Information: Company Vision and Culture Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together At McDonald's we are People from all Walks of Life People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities , helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
Company Description: Who are McDonald's? McDonald's is the largest family restaurant in the world, serving approximately sixty-nine million customers across more than 36,000 restaurants a day, in more than one hundred countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average four million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 136,000 employees. McDonald's UK & Ireland has a consistent record of investing in the development of its employees and offering flexibility as part of its commitment to being a modern and progressive company. Every year it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training. We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have an impact around the world. We are dedicated to using our scale for good: good for people, our industry, and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people, and our partners. Company Vision and Culture Our Global vision is to build a better McDonald's, and in the UK and Ireland we are working hard to be the UK & Ireland's best-loved restaurant company. Our values drive our culture and shape our beliefs, our priorities, and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together Job Description: The Opportunity We are seeking a bright, enthusiastic and experienced Employment lawyer to join our high performing, dynamic and friendly Legal Team in the UK&I. The role would involve handling a variety of employment and workplace matters with minimal supervision and supporting a range of departments across our business. What will my responsibilities be? Advising on a broad range of employment law matters across the UK&I market. In particular, supporting the Legal team with any employment law related matters including responding to any regulatory enquiries, and advising on contracts, employee DSARs and TUPE matters. Supporting the Investigations Handling Unit with any employment law related queries. Managing certain employee claims that may arise. Delivering strategic employment law advice to relevant departments within the business. Proactively identifying legal trends and regulatory/legislative changes and communicating with/training the business on the impact of any such changes and how the business can achieve compliance. Advising on certain workplace policies and helping to ensure compliance in respect of these. What Team will I be part of and who are my customers? This position will be a part of the UK&I Legal Team and you will primarily support our Legal team and the Investigations Handling Unit but will also work with other teams across the UK&I market when they require specific employment law support. Qualifications: What background/skills do I need to have? Qualified solicitor in England/Wales with 5-7 years PQE. Strong experience in employment law, with experience handling the full suite of employment law related matters. Experience in mediation and conciliations. Able to work collaboratively in a team environment. Strong communication skills, stakeholder management and relationship building skills, with an ability to effectively articulate complex legal language to non-legal stakeholders. A results driven individual with the ability to meet goals, targets and deliver business plan objectives. Proactive in own self-development. Curious and resilient; not afraid to ask questions. Self-motivated and proactive, taking the initiative to pre-empt problems. Organised, methodical and able to effectively manage and prioritise multiple complex matters at once. Ability to work with versatility and adaptability in a fast paced and high performing environment. Able to engage and influence large audiences (both internal and external). Comfortable in working autonomously. Demonstrated ability to appropriately identify, assess and balance legal risk against commercial business needs. At McDonald's we are People from all Walks of Life At McDonald's, we are people from all walks of life. People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength. We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
Feb 07, 2025
Full time
Company Description: Who are McDonald's? McDonald's is the largest family restaurant in the world, serving approximately sixty-nine million customers across more than 36,000 restaurants a day, in more than one hundred countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average four million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 136,000 employees. McDonald's UK & Ireland has a consistent record of investing in the development of its employees and offering flexibility as part of its commitment to being a modern and progressive company. Every year it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training. We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have an impact around the world. We are dedicated to using our scale for good: good for people, our industry, and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people, and our partners. Company Vision and Culture Our Global vision is to build a better McDonald's, and in the UK and Ireland we are working hard to be the UK & Ireland's best-loved restaurant company. Our values drive our culture and shape our beliefs, our priorities, and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together Job Description: The Opportunity We are seeking a bright, enthusiastic and experienced Employment lawyer to join our high performing, dynamic and friendly Legal Team in the UK&I. The role would involve handling a variety of employment and workplace matters with minimal supervision and supporting a range of departments across our business. What will my responsibilities be? Advising on a broad range of employment law matters across the UK&I market. In particular, supporting the Legal team with any employment law related matters including responding to any regulatory enquiries, and advising on contracts, employee DSARs and TUPE matters. Supporting the Investigations Handling Unit with any employment law related queries. Managing certain employee claims that may arise. Delivering strategic employment law advice to relevant departments within the business. Proactively identifying legal trends and regulatory/legislative changes and communicating with/training the business on the impact of any such changes and how the business can achieve compliance. Advising on certain workplace policies and helping to ensure compliance in respect of these. What Team will I be part of and who are my customers? This position will be a part of the UK&I Legal Team and you will primarily support our Legal team and the Investigations Handling Unit but will also work with other teams across the UK&I market when they require specific employment law support. Qualifications: What background/skills do I need to have? Qualified solicitor in England/Wales with 5-7 years PQE. Strong experience in employment law, with experience handling the full suite of employment law related matters. Experience in mediation and conciliations. Able to work collaboratively in a team environment. Strong communication skills, stakeholder management and relationship building skills, with an ability to effectively articulate complex legal language to non-legal stakeholders. A results driven individual with the ability to meet goals, targets and deliver business plan objectives. Proactive in own self-development. Curious and resilient; not afraid to ask questions. Self-motivated and proactive, taking the initiative to pre-empt problems. Organised, methodical and able to effectively manage and prioritise multiple complex matters at once. Ability to work with versatility and adaptability in a fast paced and high performing environment. Able to engage and influence large audiences (both internal and external). Comfortable in working autonomously. Demonstrated ability to appropriately identify, assess and balance legal risk against commercial business needs. At McDonald's we are People from all Walks of Life At McDonald's, we are people from all walks of life. People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength. We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
Company Description: McDonald's has run its business in the UK since 1974 and celebrates its 50 th anniversary this year. The business currently operates over 1,450 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 177,000 people. McDonald's UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training. McDonald's buys ingredients from over 23,000 British and Irish farmers and spends over £1.1 billion annually on its food and packaging requirements. McDonald's is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland. McDonald's is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald's more exciting than ever! We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. Company Vision and Culture Our Global vision is to build a better McDonald's and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together Job Description: The Opportunity We are seeking a bright, enthusiastic and well-organised lawyer to join a high performing and friendly Legal team, specifically in the Commercial and Corporate Governance & Franchising Legal practice teams, handling the full range of governance, company and commercial matters in the UK & Ireland including corporate governance matters, commercial contracts, IT / digital projects, data protection and privacy compliance, marketing & advertising approvals, franchising, Joint venture matters and matters relating to employment, supply chain and public health and competition. What will my accountabilities be? Franchising: Handling transactions for the grant of franchises Managing external counsel on corporate asset sale transactions involving franchisees Advising the Franchising Recruitment team on recruitment campaigns Advising the Franchising Recruitment team with a variety of franchisee applicant issues Advising the Franchising team on general franchising queries Advising the Franchising team to support franchisees and joint venture partners to meet their corporate governance requirements Corporate/Compliance: Carrying out general company secretarial tasks including: drafting powers of attorney; drafting a variety of resolutions including in relation to annual accounts, distributions, board appointments; and assisting with the renewal of the EEA Directors' Bond Managing McDonald's board meetings including preparing the pre-reads, running the meetings and providing guidance to the company directors and preparing and finalising the board minutes Delivering directors' duties training and conflicts of interest training and monitoring changing corporate legislation and taking appropriate action Managing all McDonald's corporate governance reporting and global litigation reporting requirements including: supporting the preparation of McDonald's corporate governance framework internally and by external counsel; strategically assessing areas of development during McDonald's corporate governance journey and overseeing the full suite of other corporate reporting requirements including ESG and CSR obligations Leading on the management and review of employee conflicts of interests disclosures Handling and managing corporate transactions Providing company law and other legal advice and support in relation to the marketing co-operative and managing all legal documentation for the annual general meeting Co-ordinating responses for internal and external audits Responsible for compliance initiatives, global reporting and general compliance queries Working directly with the Global Compliance Director including leading on provision of market support with third party due diligence and with routing Business Integrity hotline queries Commercial: Independently negotiating and preparing commercial agreements including confidentiality agreements, data processing agreements and services agreements including in relation to marketing, digital, supply chain and IT projects Independently advising internal clients on a wide variety of commercial issues including data protection, intellectual property and brand protection matters, franchise relations, employment matters, compliance, finance, tax and competition law matters, and customer inquiries. This will involve working strategically and collaboratively with legal and business colleagues to manage commercial transactions, identifying risks and providing solutions-driven, commercial advice Working collaboratively with the Marketing team on advertising campaigns to ensure regulatory compliance Handling data protection matters such as reviewing and responding to Data Subject Access Requests and advising on data protection compliance within new projects Proactively identifying legal trends and regulatory changes to enhance company policies and procedures across the range of business areas, develop communication and training programmes and ensure awareness and compliance across the business and dealing with policy queries Supporting the People team in particular with updating existing people policies and implementing new policies; advising on escalated employee complaints; attending roundtables with our insurers to align on approach and best practice Participate and contribute to cross-functional working teams on projects involving strategic business initiatives and risk management strategies What Team will I be part of and who are my customers? The Legal Counsel position will serve as a member of the Legal Team supporting all departments across the McDonald's UK & Ireland business, including Franchising, Marketing, IT/Digital, Customer Services, Finance and Supply Chain. Qualifications: What background do I need to have? The applicant should be a qualified solicitor with ideally 3-5 PQE, although we are happy to consider applications at all levels. They should also have excellent academic credentials, having trained in a top tier law firm or a reputable in-house legal team in relevant areas of law. Knowledge and experience of a variety of company & governance matters, commercial contracts and structures of corporate/commercial transactions (such as share and asset sales) would be preferred. Prior in-house or secondment experience also preferred The team is looking for someone who is positive, self-motivated, enthusiastic, authentic, pragmatic, open-minded and curious about learning and gaining experience in new legal and business areas; someone who will enjoy working in a high performance team and with business stakeholders to help find solutions The applicant will need to be: an effective communicator including having strong drafting skills and the ability to clearly and concisely explain concepts to non-legal stakeholders; a relationship builder: efficient and able to see the big picture and deliver commercially sound advice At McDonald's we are People from all Walks of Life People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality . click apply for full job details
Feb 07, 2025
Full time
Company Description: McDonald's has run its business in the UK since 1974 and celebrates its 50 th anniversary this year. The business currently operates over 1,450 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 177,000 people. McDonald's UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training. McDonald's buys ingredients from over 23,000 British and Irish farmers and spends over £1.1 billion annually on its food and packaging requirements. McDonald's is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland. McDonald's is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald's more exciting than ever! We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. Company Vision and Culture Our Global vision is to build a better McDonald's and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together Job Description: The Opportunity We are seeking a bright, enthusiastic and well-organised lawyer to join a high performing and friendly Legal team, specifically in the Commercial and Corporate Governance & Franchising Legal practice teams, handling the full range of governance, company and commercial matters in the UK & Ireland including corporate governance matters, commercial contracts, IT / digital projects, data protection and privacy compliance, marketing & advertising approvals, franchising, Joint venture matters and matters relating to employment, supply chain and public health and competition. What will my accountabilities be? Franchising: Handling transactions for the grant of franchises Managing external counsel on corporate asset sale transactions involving franchisees Advising the Franchising Recruitment team on recruitment campaigns Advising the Franchising Recruitment team with a variety of franchisee applicant issues Advising the Franchising team on general franchising queries Advising the Franchising team to support franchisees and joint venture partners to meet their corporate governance requirements Corporate/Compliance: Carrying out general company secretarial tasks including: drafting powers of attorney; drafting a variety of resolutions including in relation to annual accounts, distributions, board appointments; and assisting with the renewal of the EEA Directors' Bond Managing McDonald's board meetings including preparing the pre-reads, running the meetings and providing guidance to the company directors and preparing and finalising the board minutes Delivering directors' duties training and conflicts of interest training and monitoring changing corporate legislation and taking appropriate action Managing all McDonald's corporate governance reporting and global litigation reporting requirements including: supporting the preparation of McDonald's corporate governance framework internally and by external counsel; strategically assessing areas of development during McDonald's corporate governance journey and overseeing the full suite of other corporate reporting requirements including ESG and CSR obligations Leading on the management and review of employee conflicts of interests disclosures Handling and managing corporate transactions Providing company law and other legal advice and support in relation to the marketing co-operative and managing all legal documentation for the annual general meeting Co-ordinating responses for internal and external audits Responsible for compliance initiatives, global reporting and general compliance queries Working directly with the Global Compliance Director including leading on provision of market support with third party due diligence and with routing Business Integrity hotline queries Commercial: Independently negotiating and preparing commercial agreements including confidentiality agreements, data processing agreements and services agreements including in relation to marketing, digital, supply chain and IT projects Independently advising internal clients on a wide variety of commercial issues including data protection, intellectual property and brand protection matters, franchise relations, employment matters, compliance, finance, tax and competition law matters, and customer inquiries. This will involve working strategically and collaboratively with legal and business colleagues to manage commercial transactions, identifying risks and providing solutions-driven, commercial advice Working collaboratively with the Marketing team on advertising campaigns to ensure regulatory compliance Handling data protection matters such as reviewing and responding to Data Subject Access Requests and advising on data protection compliance within new projects Proactively identifying legal trends and regulatory changes to enhance company policies and procedures across the range of business areas, develop communication and training programmes and ensure awareness and compliance across the business and dealing with policy queries Supporting the People team in particular with updating existing people policies and implementing new policies; advising on escalated employee complaints; attending roundtables with our insurers to align on approach and best practice Participate and contribute to cross-functional working teams on projects involving strategic business initiatives and risk management strategies What Team will I be part of and who are my customers? The Legal Counsel position will serve as a member of the Legal Team supporting all departments across the McDonald's UK & Ireland business, including Franchising, Marketing, IT/Digital, Customer Services, Finance and Supply Chain. Qualifications: What background do I need to have? The applicant should be a qualified solicitor with ideally 3-5 PQE, although we are happy to consider applications at all levels. They should also have excellent academic credentials, having trained in a top tier law firm or a reputable in-house legal team in relevant areas of law. Knowledge and experience of a variety of company & governance matters, commercial contracts and structures of corporate/commercial transactions (such as share and asset sales) would be preferred. Prior in-house or secondment experience also preferred The team is looking for someone who is positive, self-motivated, enthusiastic, authentic, pragmatic, open-minded and curious about learning and gaining experience in new legal and business areas; someone who will enjoy working in a high performance team and with business stakeholders to help find solutions The applicant will need to be: an effective communicator including having strong drafting skills and the ability to clearly and concisely explain concepts to non-legal stakeholders; a relationship builder: efficient and able to see the big picture and deliver commercially sound advice At McDonald's we are People from all Walks of Life People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality . click apply for full job details
Company Description: McDonald's new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate product innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. Leading this revolution is McDonald's Customer Experience organization; we are a group of talented people with a multitude of skills who seek to continuously enhance our customers and crew member experience by solving hard problems and building the latest and coolest of capabilities for our digital platforms. Job Description: About archOS archOS is a multi-year transformational program aimed at standardizing, optimizing, and modernizing our tech stacks and business processes. It supports our Consumer & Restaurant Platforms and serves as an enterprise enabler, laying the foundation for our broader digital ambitions and growth goals. This foundation will enable us to deliver capabilities rapidly in a stable environment and support new initiatives as part of our Digital Engagement Strategy. Role Overview This role is part of McDonald's Customer Experience function (MCX) and the Innovation & Product team, reporting to the Director - archOS Product Activation. The Senior Manager - Product Activation, is responsible for running the discovery and definition of the activation steps needed to migrate markets from their legacy tools and processes to the Global Mobile App (GMA) and Martech stack. Primary Responsibilities Define the activation steps required for market migration to the new tech stack. Collaborate with stakeholders, including change management, product teams, learning and development, global technology, marketing, and market segments. Create and test deliverables needed for activation. Support markets during the activation phase. Serve as the single point of contact and coordinator for markets during activation. Ensure a seamless transition to the new technology stack and processes. Core Responsibilities & Accountabilities: Run the discovery and definition of the activation steps & deliverables needed to migrate markets from their legacy tools and processes to the Global Mobile App (GMA) & Martech stack Ensuring best practices, knowledge and standards are followed. Identify opportunities to leverage solutions and drive standardisation. Recognise and communicate areas of opportunity for improvement. Build a consolidated activation plan that ensures seamless transition to the new technology stack and business processes. Support the creation of activation deliverables, ensuring alignment with the overall rollout workstreams and key stakeholders (incl. training, change management, product management, marketing, segments and markets) Ensure training deliverables are fit for purpose, work with relevant SMEs and L&D on content creation, align with segment and markets on training needs. Ensure relevant playbooks and checklists are created to support market teams during the market activation phase. Understand the components required for activation in each market, including pre-deployment planning (pre reqs) and in-market execution and collaborate with segment and market teams to define resource needs, create detailed plans, and manage lead times for activation. Act as single point of contact for a market during the market activation phase. Coordinate the activation of GMA and supporting systems in assigned markets, ensuring proper integration and functionality. Support markets in completing the activation playbooks and other activation activities (training, data migration, system testing) and are ready for transition. Lead the coordination and creation of market-specific configurations, addressing local fiscal and legal requirements and challenges. Provide hyper care support post-activation, ensuring a smooth transition and addressing any operational issues. Qualifications: Educational Background Bachelor of Science in Product Management, Computer Science, Business, or a related field. Professional Experience History of progressively responsible roles related to product management. Experience with enterprise-wide technology projects (preferred). Skills and Abilities Ability to work effectively across multiple business functions in a global organization. Skilled in gathering and interpreting business and technology requirements. Hands-on problem-solving skills with the ability to generate innovative ideas and solutions. Strong analytical, problem-solving, and organizational skills. Proficient in data manipulation, analysis, and reporting. Strong proficiency in PowerPoint and Excel. Understanding of and experience with Agile and product-centric methodologies. Personal Qualities Confident and assertive, with the ability to ensure plans are adhered to and expectations are managed. Excellent interpersonal, communication, and presentation skills. Ability to work under pressure, meet deadlines, and manage multiple tasks simultaneously. Additional Information: At McDonald's we are People from all Walks of Life People are at the heart of everything we do , and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind . These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
Jan 27, 2025
Full time
Company Description: McDonald's new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate product innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. Leading this revolution is McDonald's Customer Experience organization; we are a group of talented people with a multitude of skills who seek to continuously enhance our customers and crew member experience by solving hard problems and building the latest and coolest of capabilities for our digital platforms. Job Description: About archOS archOS is a multi-year transformational program aimed at standardizing, optimizing, and modernizing our tech stacks and business processes. It supports our Consumer & Restaurant Platforms and serves as an enterprise enabler, laying the foundation for our broader digital ambitions and growth goals. This foundation will enable us to deliver capabilities rapidly in a stable environment and support new initiatives as part of our Digital Engagement Strategy. Role Overview This role is part of McDonald's Customer Experience function (MCX) and the Innovation & Product team, reporting to the Director - archOS Product Activation. The Senior Manager - Product Activation, is responsible for running the discovery and definition of the activation steps needed to migrate markets from their legacy tools and processes to the Global Mobile App (GMA) and Martech stack. Primary Responsibilities Define the activation steps required for market migration to the new tech stack. Collaborate with stakeholders, including change management, product teams, learning and development, global technology, marketing, and market segments. Create and test deliverables needed for activation. Support markets during the activation phase. Serve as the single point of contact and coordinator for markets during activation. Ensure a seamless transition to the new technology stack and processes. Core Responsibilities & Accountabilities: Run the discovery and definition of the activation steps & deliverables needed to migrate markets from their legacy tools and processes to the Global Mobile App (GMA) & Martech stack Ensuring best practices, knowledge and standards are followed. Identify opportunities to leverage solutions and drive standardisation. Recognise and communicate areas of opportunity for improvement. Build a consolidated activation plan that ensures seamless transition to the new technology stack and business processes. Support the creation of activation deliverables, ensuring alignment with the overall rollout workstreams and key stakeholders (incl. training, change management, product management, marketing, segments and markets) Ensure training deliverables are fit for purpose, work with relevant SMEs and L&D on content creation, align with segment and markets on training needs. Ensure relevant playbooks and checklists are created to support market teams during the market activation phase. Understand the components required for activation in each market, including pre-deployment planning (pre reqs) and in-market execution and collaborate with segment and market teams to define resource needs, create detailed plans, and manage lead times for activation. Act as single point of contact for a market during the market activation phase. Coordinate the activation of GMA and supporting systems in assigned markets, ensuring proper integration and functionality. Support markets in completing the activation playbooks and other activation activities (training, data migration, system testing) and are ready for transition. Lead the coordination and creation of market-specific configurations, addressing local fiscal and legal requirements and challenges. Provide hyper care support post-activation, ensuring a smooth transition and addressing any operational issues. Qualifications: Educational Background Bachelor of Science in Product Management, Computer Science, Business, or a related field. Professional Experience History of progressively responsible roles related to product management. Experience with enterprise-wide technology projects (preferred). Skills and Abilities Ability to work effectively across multiple business functions in a global organization. Skilled in gathering and interpreting business and technology requirements. Hands-on problem-solving skills with the ability to generate innovative ideas and solutions. Strong analytical, problem-solving, and organizational skills. Proficient in data manipulation, analysis, and reporting. Strong proficiency in PowerPoint and Excel. Understanding of and experience with Agile and product-centric methodologies. Personal Qualities Confident and assertive, with the ability to ensure plans are adhered to and expectations are managed. Excellent interpersonal, communication, and presentation skills. Ability to work under pressure, meet deadlines, and manage multiple tasks simultaneously. Additional Information: At McDonald's we are People from all Walks of Life People are at the heart of everything we do , and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind . These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.