InterContinental Hotels Group
Manchester, Lancashire
A fantastic opportunity fora Cluster HR Administrator to join our teams at Kimpton Clocktower & The Manchester Deansgate hotel ! This is an on-site role, based in both hotels, and we are offering a salary of £28,080.00 (equal to £13.50 p/h) . We are looking for an HR Administrator to support in the smooth running of the HR Department. The HR co-ordinator will assist the HR team with day to day tasks which will support with compliance, engagement, HR initiatives and employee welfare. We are looking for someone who cares about individuals, works smart and brings creative new ideas and ways of working to the HR function. This role will support the Kimpton Clocktower and The Manchester Deansgate hotel - both hotels are unique in identity and positioning so versatility is essential. Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it Stay Human. The Manchester Deansgate Hotel , is committed to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027 , enhancing your stay with our signature luxury and service. To succeed as an HR Administrator, you will need: Previous experience of working in a generalist HR admin role, ideally in an operational environment from a retail, hospitality or service organisation. Working towards a CIPD Level 3 - being qualified already is a plus. Good organisational and planning skills with the ability to work under pressure and to multiple deadlines. A passion for people engagement and co-ordinating the Activity calendar Be able to work well under own initiative Have the self-confidence to assist with delivery of inductions and training initiatives Our HR Administrator enjoys a range of benefits including: Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice Meals whilst on duty 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) We provide every employee company sick pay and life insurance Amazing discounts for our hotels and restaurants around the world Discounts from over 15,000 stores - all the way from retail to cinema Don't forget, bring your friends and take part in our generous 'Refer a Friend' programme! Our passion is YOU! With us you will have space to: Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right! Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Aug 08, 2025
Full time
A fantastic opportunity fora Cluster HR Administrator to join our teams at Kimpton Clocktower & The Manchester Deansgate hotel ! This is an on-site role, based in both hotels, and we are offering a salary of £28,080.00 (equal to £13.50 p/h) . We are looking for an HR Administrator to support in the smooth running of the HR Department. The HR co-ordinator will assist the HR team with day to day tasks which will support with compliance, engagement, HR initiatives and employee welfare. We are looking for someone who cares about individuals, works smart and brings creative new ideas and ways of working to the HR function. This role will support the Kimpton Clocktower and The Manchester Deansgate hotel - both hotels are unique in identity and positioning so versatility is essential. Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it Stay Human. The Manchester Deansgate Hotel , is committed to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027 , enhancing your stay with our signature luxury and service. To succeed as an HR Administrator, you will need: Previous experience of working in a generalist HR admin role, ideally in an operational environment from a retail, hospitality or service organisation. Working towards a CIPD Level 3 - being qualified already is a plus. Good organisational and planning skills with the ability to work under pressure and to multiple deadlines. A passion for people engagement and co-ordinating the Activity calendar Be able to work well under own initiative Have the self-confidence to assist with delivery of inductions and training initiatives Our HR Administrator enjoys a range of benefits including: Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice Meals whilst on duty 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) We provide every employee company sick pay and life insurance Amazing discounts for our hotels and restaurants around the world Discounts from over 15,000 stores - all the way from retail to cinema Don't forget, bring your friends and take part in our generous 'Refer a Friend' programme! Our passion is YOU! With us you will have space to: Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right! Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
We are looking for an authentic and driven Breakfast Manager to join us on a Full-Time basis at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections! You will earn £31,200.00, plus service charge! Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa - we cover it all! As a Breakfast Manager, we will support you to : Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right! Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day! What do you need to be a Breakfast Manager? Well, your main duties and responsibilities will be managing our breakfast team to ensure a Kimpton standard breakfast service and consistently improving our breakfast scores! Our Breakfast Manager will be in charge of rotas, recruitment and training of our Breakfast team and you will be someone who enjoys developing team members to reaching their full potential. You will work closely with the other F&B Managers, to ensure consistent guest experiences and escalate any issues. We are looking for someone who can work 40 hours across 5 shifts per week (shift times will vary, including weekends and bank holidays). So, we are looking for someone who has F&B Management experience within a Hotel environment, it would be beneficial if you have specifically managed a busy Breakfast team with multiple part-time team members Passion for providing excellent guest service, keen to always go above and beyond to improve Hotel Breakfast scores and provide great experiences for guests and external customers Experience managing a team with diverse needs, you will be someone who enjoys ensuring the teams needs are being catered to and that you are there to support when needed Overall, you will be keen to get stuck in, showcase your skills and become a critical part of our F&B leadership team! Joining the Kimpton family isn't just about providing our guests with excellent service, we also have secured a spot in Fortune's '100 best companies to work for' 7 times since 2009, and it is no surprises why ! We can offer you Financial security - £31,200.00 per annum, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay, p lus Tronc paid monthly . Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders Hotel specific benefits - complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property. If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today! Check out our Instagram to see more. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Who we are Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Aug 07, 2025
Full time
We are looking for an authentic and driven Breakfast Manager to join us on a Full-Time basis at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections! You will earn £31,200.00, plus service charge! Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa - we cover it all! As a Breakfast Manager, we will support you to : Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right! Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day! What do you need to be a Breakfast Manager? Well, your main duties and responsibilities will be managing our breakfast team to ensure a Kimpton standard breakfast service and consistently improving our breakfast scores! Our Breakfast Manager will be in charge of rotas, recruitment and training of our Breakfast team and you will be someone who enjoys developing team members to reaching their full potential. You will work closely with the other F&B Managers, to ensure consistent guest experiences and escalate any issues. We are looking for someone who can work 40 hours across 5 shifts per week (shift times will vary, including weekends and bank holidays). So, we are looking for someone who has F&B Management experience within a Hotel environment, it would be beneficial if you have specifically managed a busy Breakfast team with multiple part-time team members Passion for providing excellent guest service, keen to always go above and beyond to improve Hotel Breakfast scores and provide great experiences for guests and external customers Experience managing a team with diverse needs, you will be someone who enjoys ensuring the teams needs are being catered to and that you are there to support when needed Overall, you will be keen to get stuck in, showcase your skills and become a critical part of our F&B leadership team! Joining the Kimpton family isn't just about providing our guests with excellent service, we also have secured a spot in Fortune's '100 best companies to work for' 7 times since 2009, and it is no surprises why ! We can offer you Financial security - £31,200.00 per annum, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay, p lus Tronc paid monthly . Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders Hotel specific benefits - complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property. If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today! Check out our Instagram to see more. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Who we are Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY At InterContinental London Park Lane , we are currently looking for an HRAdvisor to join our dynamic team in the heart of Mayfair with an immediate start. Welcome to InterContinental London Park Lane Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine. We are seeking a dynamic and forward-thinking HR Advisor to support and drive continuous improvement across HR functions, proactively manage employee relations, ensuring consistency and fairness and dealing with a wide range of sensitive and complex ER cases. This role is ideal for an experienced HR professional who thrives on implementing change, resolving complex employee issues, and contributing to a high-performing, people-centric culture. Key Responsibilities: Act as the first point of contact for managers and employees on ER-related matters. Manage end-to-end a broad spectrum of ER cases including disciplinaries, grievances, investigations, and absence management. Support onboarding and ensure a positive employee experience during the first 90 days. Provide guidance on HR policies, legislative updates, and best practice. Contribute to HR projects such as change management, restructures, and TUPE. Maintain HR systems, compliance records, and support with reporting and data analysis. Promote a positive, inclusive, and engaging workplace culture and understands what a positive culture looks and feels like. What We're Looking For: Strong knowledge of UK employment law and ACAS Code of Practice Proven experience in handling complex ER cases Excellent communication, coaching, and relationship-building skills Composed, diplomatic and professional in handling sensitive or difficult conversations. Highly organised with the ability to manage multiple priorities. Responds to workplace changes with flexibility and optimism. Confident in using HR systems and Microsoft Office tools. We are committed to offer and provide our HR Advisor with a competitive salary and a large range of benefits including: Free meals on duty. Amazing discounts for our hotels and restaurants around the world for you and your friends & family. 50% discount in our F&B outlets Discounts from over 15,000 stores - all the way from retail to cinema with our Hapi benefits scheme. Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few! On top of these great benefits, we also provide: Competitive salary plus Service Charge, paid overtime and great IHG perks! 31 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (prorata). Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. We provide every employee company sick pay and life insurance. Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities Most importantly, we'll help you grow and develop you as an individual. InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what's possible. The promise of a personal and professional journey A place where everyone can belong and feel part of something bigger. Please click 'apply' now! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Who we are As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Aug 06, 2025
Full time
Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY At InterContinental London Park Lane , we are currently looking for an HRAdvisor to join our dynamic team in the heart of Mayfair with an immediate start. Welcome to InterContinental London Park Lane Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine. We are seeking a dynamic and forward-thinking HR Advisor to support and drive continuous improvement across HR functions, proactively manage employee relations, ensuring consistency and fairness and dealing with a wide range of sensitive and complex ER cases. This role is ideal for an experienced HR professional who thrives on implementing change, resolving complex employee issues, and contributing to a high-performing, people-centric culture. Key Responsibilities: Act as the first point of contact for managers and employees on ER-related matters. Manage end-to-end a broad spectrum of ER cases including disciplinaries, grievances, investigations, and absence management. Support onboarding and ensure a positive employee experience during the first 90 days. Provide guidance on HR policies, legislative updates, and best practice. Contribute to HR projects such as change management, restructures, and TUPE. Maintain HR systems, compliance records, and support with reporting and data analysis. Promote a positive, inclusive, and engaging workplace culture and understands what a positive culture looks and feels like. What We're Looking For: Strong knowledge of UK employment law and ACAS Code of Practice Proven experience in handling complex ER cases Excellent communication, coaching, and relationship-building skills Composed, diplomatic and professional in handling sensitive or difficult conversations. Highly organised with the ability to manage multiple priorities. Responds to workplace changes with flexibility and optimism. Confident in using HR systems and Microsoft Office tools. We are committed to offer and provide our HR Advisor with a competitive salary and a large range of benefits including: Free meals on duty. Amazing discounts for our hotels and restaurants around the world for you and your friends & family. 50% discount in our F&B outlets Discounts from over 15,000 stores - all the way from retail to cinema with our Hapi benefits scheme. Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few! On top of these great benefits, we also provide: Competitive salary plus Service Charge, paid overtime and great IHG perks! 31 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (prorata). Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. We provide every employee company sick pay and life insurance. Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities Most importantly, we'll help you grow and develop you as an individual. InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what's possible. The promise of a personal and professional journey A place where everyone can belong and feel part of something bigger. Please click 'apply' now! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Who we are As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At InterContinental London Park Lane , we are currently looking for an Executive Chef to join the team our kitchen brigade in Mayfair, Central London with an immediate start! Welcome to InterContinental London Park Lane Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine. Are you a culinary visionary with a passion for leadership and innovation? Do you thrive in a fast-paced, guest-focused environment where your ideas can shape unforgettable experiences? We're looking for an Executive Chef to take the lead in our kitchens and inspire incredible across our culinary operations. As Executive Chef, you'll be the creative and strategic force behind our kitchen teams, menus, and food quality. You'll lead by example. You are ands-on, passionate, and relentlessly focused on delivering outstanding dining experiences across our restaurants, events, and in-room dining. You'll collaborate with Heads of Department to ensure food is not just a service but a central part of our guest's journey from breakfast to banqueting. What You'll Do: Leading, developing, and motivating all kitchen teams to consistently deliver exceptional food. Deliver the highest standards in food quality. Designing innovative menus that blend local flavour with global appeal. Ensure food safety and hygiene regulations are adhered to at all times. Managing food costs, supplier relationships, payroll planning and budgets Acting on guest feedback to continuously improve our offering Creating a culture of pride, ownership, and opportunity across all kitchens Driving sustainability and responsible sourcing across kitchen operations What We're Looking For: A proven leader with 3+ years' experience as an Executive or Head Chef in a high-volume, globally branded hotel Deep expertise in local cuisine and familiarity with at least two international styles A true team builder, known for developing talent and promoting a positive kitchen culture. Level 3 Food Safety certified, with expert HACCP knowledge Solid grasp of culinary systems (Delphi, Micros Simphony, ProcureWizard, Quinyx or similar) A strong commercial mindset-understands the balance of creativity, quality, and cost. Preferred Qualifications: Degree or diploma in Culinary Arts or equivalent experience. Experience working across 5-star hotel outlets, including Events, Restaurants, and in Room Dining. Why Join Us? Work with a passionate and dynamic culinary team in a world-class hotel. Be part of delivering unforgettable experiences for guests from around the globe. Opportunities for professional growth and development within the IHG. We are part of the IHG Hotels & Resorts family, one of the world's leading hotel companies, with a portfolio of 19 brands worldwide - which means global opportunities. We are committed to offer and provide our Executive Chef with a competitive salary and a large range of benefits including: Competitive Salary plus great IHG perks! 33 days holiday each year, including bank holidays. 15% Hotel Management bonus Comprehensive Company Medical scheme for you and your dependants. A generous life insurance programme We provide every employee company sick pay. Professional career development with our Senior Leadership development programs plus access to our digital online learning platform and numerous other learning and development opportunities Amazing discounts for our hotels and restaurants around the world Discounts from over 15,000 stores - all the way from retail to cinema Most importantly, we'll help you grow and develop you as an individual and inspire incredible. We are open 7 days a week 365 days a year and need people to work a range of shifts and days. Ready to lead with passion and precision? Please click 'apply' now and bring your culinary leadership to the forefront of luxury events. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Aug 06, 2025
Full time
At InterContinental London Park Lane , we are currently looking for an Executive Chef to join the team our kitchen brigade in Mayfair, Central London with an immediate start! Welcome to InterContinental London Park Lane Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine. Are you a culinary visionary with a passion for leadership and innovation? Do you thrive in a fast-paced, guest-focused environment where your ideas can shape unforgettable experiences? We're looking for an Executive Chef to take the lead in our kitchens and inspire incredible across our culinary operations. As Executive Chef, you'll be the creative and strategic force behind our kitchen teams, menus, and food quality. You'll lead by example. You are ands-on, passionate, and relentlessly focused on delivering outstanding dining experiences across our restaurants, events, and in-room dining. You'll collaborate with Heads of Department to ensure food is not just a service but a central part of our guest's journey from breakfast to banqueting. What You'll Do: Leading, developing, and motivating all kitchen teams to consistently deliver exceptional food. Deliver the highest standards in food quality. Designing innovative menus that blend local flavour with global appeal. Ensure food safety and hygiene regulations are adhered to at all times. Managing food costs, supplier relationships, payroll planning and budgets Acting on guest feedback to continuously improve our offering Creating a culture of pride, ownership, and opportunity across all kitchens Driving sustainability and responsible sourcing across kitchen operations What We're Looking For: A proven leader with 3+ years' experience as an Executive or Head Chef in a high-volume, globally branded hotel Deep expertise in local cuisine and familiarity with at least two international styles A true team builder, known for developing talent and promoting a positive kitchen culture. Level 3 Food Safety certified, with expert HACCP knowledge Solid grasp of culinary systems (Delphi, Micros Simphony, ProcureWizard, Quinyx or similar) A strong commercial mindset-understands the balance of creativity, quality, and cost. Preferred Qualifications: Degree or diploma in Culinary Arts or equivalent experience. Experience working across 5-star hotel outlets, including Events, Restaurants, and in Room Dining. Why Join Us? Work with a passionate and dynamic culinary team in a world-class hotel. Be part of delivering unforgettable experiences for guests from around the globe. Opportunities for professional growth and development within the IHG. We are part of the IHG Hotels & Resorts family, one of the world's leading hotel companies, with a portfolio of 19 brands worldwide - which means global opportunities. We are committed to offer and provide our Executive Chef with a competitive salary and a large range of benefits including: Competitive Salary plus great IHG perks! 33 days holiday each year, including bank holidays. 15% Hotel Management bonus Comprehensive Company Medical scheme for you and your dependants. A generous life insurance programme We provide every employee company sick pay. Professional career development with our Senior Leadership development programs plus access to our digital online learning platform and numerous other learning and development opportunities Amazing discounts for our hotels and restaurants around the world Discounts from over 15,000 stores - all the way from retail to cinema Most importantly, we'll help you grow and develop you as an individual and inspire incredible. We are open 7 days a week 365 days a year and need people to work a range of shifts and days. Ready to lead with passion and precision? Please click 'apply' now and bring your culinary leadership to the forefront of luxury events. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
aboutus Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you'll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate, you'll feel at home and excel at Crowne Plaza. daytoday As Assistant Sales Manager, you will be responsible for performing the following tasks to the highest standards: Analyse local market trends and competitor activity to identify business opportunities and recommend strategic actions. Proactively develop new customer accounts and manage existing ones to maximise revenue across all segments, including Corporate, MICE, Groups, Sports & Entertainment. Negotiate rates and packages with corporate clients to secure profitable business. Prepare and issue contracts in accordance with current business strategies and pricing structures. Plan and host engaging site visits, sales events, and familiarisation trips to showcase the hotel. Collaborate with internal departments to create seamless and impactful sales programs. Travel within the local area to promote the hotel, conduct sales calls, and build relationships with potential clients. Attend networking events, trade shows, and relevant sales functions as needed. Produce accurate and timely sales activity reports and updates for senior management. Handle client queries with professionalism and efficiency. requirements To successfully fill this role, you should maintain the following attitude, behaviours, skills, and values: Proven experience in a proactive sales or client-facing role with a strong record of closing business. Commercial awareness and deep understanding of local and international markets. Excellent communication, negotiation, and relationship-building skills. Positive, self-motivated, and results-driven approach with strong organisational skills. Commitment to delivering high-quality customer service. Ability to work independently, under pressure, and in a dynamic environment. Professional presentation and grooming standards. Flexibility to respond to a range of business needs and priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is desired. Bachelor's degree required Have previous experience in a similar role within a four-star hotel Proven track record of managing a team and delivering on the business goals Experience : Hospitality: 4 years (preferred) Sales: 4 years (required) benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Job Type: Full-time Additional pay: Commission pay based on performance Benefits: Company events Company pension Employee discount On-site parking Schedule: 8 hour shift Day shift Ability to commute/relocate: Surbiton KT6 5QQ: reliably commute or plan to relocate before starting work (required) Willingness to travel: 50% (preferred) Work Location : Office working in below locations - Warren House Hotel, Warren Road, Kingston Upon Thames, KT2 7HY Hampton Suites Apartment, Portsmouth Road, Thames Ditton KT7 0XR Crowne Plaza London Kingston, Portsmouth road , Surbiton, KT6 5QQ Ravens Ait, Portsmouth Road, Thames Ditton KT6 4HN
Jul 28, 2025
Full time
aboutus Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you'll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate, you'll feel at home and excel at Crowne Plaza. daytoday As Assistant Sales Manager, you will be responsible for performing the following tasks to the highest standards: Analyse local market trends and competitor activity to identify business opportunities and recommend strategic actions. Proactively develop new customer accounts and manage existing ones to maximise revenue across all segments, including Corporate, MICE, Groups, Sports & Entertainment. Negotiate rates and packages with corporate clients to secure profitable business. Prepare and issue contracts in accordance with current business strategies and pricing structures. Plan and host engaging site visits, sales events, and familiarisation trips to showcase the hotel. Collaborate with internal departments to create seamless and impactful sales programs. Travel within the local area to promote the hotel, conduct sales calls, and build relationships with potential clients. Attend networking events, trade shows, and relevant sales functions as needed. Produce accurate and timely sales activity reports and updates for senior management. Handle client queries with professionalism and efficiency. requirements To successfully fill this role, you should maintain the following attitude, behaviours, skills, and values: Proven experience in a proactive sales or client-facing role with a strong record of closing business. Commercial awareness and deep understanding of local and international markets. Excellent communication, negotiation, and relationship-building skills. Positive, self-motivated, and results-driven approach with strong organisational skills. Commitment to delivering high-quality customer service. Ability to work independently, under pressure, and in a dynamic environment. Professional presentation and grooming standards. Flexibility to respond to a range of business needs and priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is desired. Bachelor's degree required Have previous experience in a similar role within a four-star hotel Proven track record of managing a team and delivering on the business goals Experience : Hospitality: 4 years (preferred) Sales: 4 years (required) benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Job Type: Full-time Additional pay: Commission pay based on performance Benefits: Company events Company pension Employee discount On-site parking Schedule: 8 hour shift Day shift Ability to commute/relocate: Surbiton KT6 5QQ: reliably commute or plan to relocate before starting work (required) Willingness to travel: 50% (preferred) Work Location : Office working in below locations - Warren House Hotel, Warren Road, Kingston Upon Thames, KT2 7HY Hampton Suites Apartment, Portsmouth Road, Thames Ditton KT7 0XR Crowne Plaza London Kingston, Portsmouth road , Surbiton, KT6 5QQ Ravens Ait, Portsmouth Road, Thames Ditton KT6 4HN
aboutus Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you'll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you'll feel at home and excel at Crowne Plaza. daytoday The Senior Cluster Sales Executive is responsible for the daily sales efforts and is responsible for the overall positioning of the hotel, brand communication and growing of the overall sales for the property including, Rooms, Dining Outlets and Events. In addition, you are responsible for driving rental revenue, yield strategies, implementation, market performance and achieving budget, forecast, and setting strategies to include pricing, direct sales, market mix, marketing, and public relations. Candidates must have a dynamic leadership style, possessing excellent communication and decision-making skills and an astute business acumen. Devise an effective Sales initiatives that will increase awareness and maintain positive perception of the Hotel, its activities, culinary services, and personnel. Knowledge of travel industry, competitors, current market trends and economic factors Assist in preparation of the annual sales & marketing plan, advertising, sales reports, and annual budget. Develop awareness and reputation of the hotel and the brand in the local community attending local and international trade shows, networking events, functions, or exhibitions on behalf of the hotel, maintaining a professional approach when representing the hotel and actively pursuing any sales opportunities Support all group, transient, and banquet sales activities to maximize revenue for the hotel via cold callings. Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required. Maximizing revenue and profit for the three properties, answering to RFP in a timely manner for Crowne Plaza and actively seeking new local corporate negotiated rate for bedrooms and meeting space. Maintaining strong key relationships with existing and repeat business, arranging FAM (Familiarisation) trip and ensuring any opportunities to upsell or maximise revenue is explored Utilising all forms of communication, face-to-face appointments, telephone sales appointments and social media avenues to drive business Attending all required hotel meetings ensuring any required reports or documents are provided. Prepared to lead any sales or marketing meetings Demonstrating excellent communication with the internal team and working closely with all colleagues in all areas of the business to maximise revenue Ensuring the pro-active follow-up of all business, referrals and potential sales leads Undertaking and co-ordinating appointments & show-rounds to fulfil customers' expectations Ensuring hotel best practice standards are implemented throughout to the highest of standards Ensuring accurate entry to company shared drive and database systems Ensuring all business is contracted in line with company terms and conditions Attending and contributing to daily, weekly and monthly hotel operations meetings/reviews Ensuring hotel facilities and services are accurately marketed in line with agreed standards and produce tactical offers to support business needs Liaising with operations to deliver excellent customer service throughout the customer journey Monitoring customer feedback, online reputation platform and keeping an eye on hotel positioning and updating the management team accordingly Lead, coach and motivate those around you with your knowledge and enthusiasm Implement the strategy for the corporate, business travel, meeting and events and wholesale market segments along with the General Manager and Revenue Manager Taking part in commercial reviews, forecasting and sales activity planning. Participate in the marketing efforts to drivee food and beverage revenue. Involvement and oversee of large events Flexibility to come in on weekends when required Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. requirements SKILLS AND QUALIFICATIONS Bachelor's degree required Proficiency in Microsoft Word, Excel, and property management systems. Command of the English language both written and verbal Strong media, presentation and computer skills Have previous experience in a similar role within a four-star hotel Proven track record of managing a team and delivering on the business goals Experience : Hospitality: 4 years (preferred) Sales: 4 years (required) benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Job Type: Full-time Additional pay: Commission pay based on performance Benefits: Company events Company pension Employee discount On-site parking Schedule: 8 hour shift Day shift Ability to commute/relocate: Surbiton KT6 5QQ: reliably commute or plan to relocate before starting work (required) Willingness to travel: 50% (preferred) Work Location : Office working in below locations - Warren House Hotel, Warren Road, Kingston Upon Thames, KT2 7HY Hampton Suites Apartment, Portsmouth Road, Thames Ditton KT7 0XR Crowne Plaza London Kingston, Portsmouth road , Surbiton, KT6 5QQ Ravens Ait, Portsmouth Road, Thames Ditton KT6 4HN
Jul 09, 2025
Full time
aboutus Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you'll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you'll feel at home and excel at Crowne Plaza. daytoday The Senior Cluster Sales Executive is responsible for the daily sales efforts and is responsible for the overall positioning of the hotel, brand communication and growing of the overall sales for the property including, Rooms, Dining Outlets and Events. In addition, you are responsible for driving rental revenue, yield strategies, implementation, market performance and achieving budget, forecast, and setting strategies to include pricing, direct sales, market mix, marketing, and public relations. Candidates must have a dynamic leadership style, possessing excellent communication and decision-making skills and an astute business acumen. Devise an effective Sales initiatives that will increase awareness and maintain positive perception of the Hotel, its activities, culinary services, and personnel. Knowledge of travel industry, competitors, current market trends and economic factors Assist in preparation of the annual sales & marketing plan, advertising, sales reports, and annual budget. Develop awareness and reputation of the hotel and the brand in the local community attending local and international trade shows, networking events, functions, or exhibitions on behalf of the hotel, maintaining a professional approach when representing the hotel and actively pursuing any sales opportunities Support all group, transient, and banquet sales activities to maximize revenue for the hotel via cold callings. Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required. Maximizing revenue and profit for the three properties, answering to RFP in a timely manner for Crowne Plaza and actively seeking new local corporate negotiated rate for bedrooms and meeting space. Maintaining strong key relationships with existing and repeat business, arranging FAM (Familiarisation) trip and ensuring any opportunities to upsell or maximise revenue is explored Utilising all forms of communication, face-to-face appointments, telephone sales appointments and social media avenues to drive business Attending all required hotel meetings ensuring any required reports or documents are provided. Prepared to lead any sales or marketing meetings Demonstrating excellent communication with the internal team and working closely with all colleagues in all areas of the business to maximise revenue Ensuring the pro-active follow-up of all business, referrals and potential sales leads Undertaking and co-ordinating appointments & show-rounds to fulfil customers' expectations Ensuring hotel best practice standards are implemented throughout to the highest of standards Ensuring accurate entry to company shared drive and database systems Ensuring all business is contracted in line with company terms and conditions Attending and contributing to daily, weekly and monthly hotel operations meetings/reviews Ensuring hotel facilities and services are accurately marketed in line with agreed standards and produce tactical offers to support business needs Liaising with operations to deliver excellent customer service throughout the customer journey Monitoring customer feedback, online reputation platform and keeping an eye on hotel positioning and updating the management team accordingly Lead, coach and motivate those around you with your knowledge and enthusiasm Implement the strategy for the corporate, business travel, meeting and events and wholesale market segments along with the General Manager and Revenue Manager Taking part in commercial reviews, forecasting and sales activity planning. Participate in the marketing efforts to drivee food and beverage revenue. Involvement and oversee of large events Flexibility to come in on weekends when required Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. requirements SKILLS AND QUALIFICATIONS Bachelor's degree required Proficiency in Microsoft Word, Excel, and property management systems. Command of the English language both written and verbal Strong media, presentation and computer skills Have previous experience in a similar role within a four-star hotel Proven track record of managing a team and delivering on the business goals Experience : Hospitality: 4 years (preferred) Sales: 4 years (required) benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Job Type: Full-time Additional pay: Commission pay based on performance Benefits: Company events Company pension Employee discount On-site parking Schedule: 8 hour shift Day shift Ability to commute/relocate: Surbiton KT6 5QQ: reliably commute or plan to relocate before starting work (required) Willingness to travel: 50% (preferred) Work Location : Office working in below locations - Warren House Hotel, Warren Road, Kingston Upon Thames, KT2 7HY Hampton Suites Apartment, Portsmouth Road, Thames Ditton KT7 0XR Crowne Plaza London Kingston, Portsmouth road , Surbiton, KT6 5QQ Ravens Ait, Portsmouth Road, Thames Ditton KT6 4HN
Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS Fuel financial growth by partnering with Global Corporate Functions, providing bold financial leadership, and driving business success through strategic stewardship, support, and challenge. Your day to day Provide financial insight and analysis in support of corporate functions and their respective strategies and objectives. Partner with the two corporate functions / EC members to prioritise financial resources (capital and operating) for deployment and support investment decisions via business case development and ad-hoc project-based financial analysis. Develop annual operating budget in coordination with the annual planning process to align to established financial targets. Support the achievement of operating budget targets and proactively highlight areas of risk and opportunity with recommendations to address, including tracking spend trends and run rates throughout the year. Support large-scale reviews of organisational structure and the associated cost implications. Support and lead projects to drive financial process and insight improvements across all Global Corporate Functions, working with Decision support / Global finance services and any other relevant IHG teams. What we need from you Experience is valuable, but mindset is everything. We're searching for someone with unwavering commitment and a natural talent for thriving in a fast-paced, dynamic, and global environment. To excel in this role, you'll bring: Experienced leader with proven track record in Finance business partnering. Experience leading cross-functional teams, driving change, and challenging & communicating with senior leadership in a complex matrix organisation. Strong relationship management. Verbal and written communication, and strategic thinking & analytical skills required. Ability to challenge the status quo and have courage/conviction to do the right thing. Ability to see the big picture, but strong analytical firepower and technical skills. Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Feb 21, 2025
Full time
Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS Fuel financial growth by partnering with Global Corporate Functions, providing bold financial leadership, and driving business success through strategic stewardship, support, and challenge. Your day to day Provide financial insight and analysis in support of corporate functions and their respective strategies and objectives. Partner with the two corporate functions / EC members to prioritise financial resources (capital and operating) for deployment and support investment decisions via business case development and ad-hoc project-based financial analysis. Develop annual operating budget in coordination with the annual planning process to align to established financial targets. Support the achievement of operating budget targets and proactively highlight areas of risk and opportunity with recommendations to address, including tracking spend trends and run rates throughout the year. Support large-scale reviews of organisational structure and the associated cost implications. Support and lead projects to drive financial process and insight improvements across all Global Corporate Functions, working with Decision support / Global finance services and any other relevant IHG teams. What we need from you Experience is valuable, but mindset is everything. We're searching for someone with unwavering commitment and a natural talent for thriving in a fast-paced, dynamic, and global environment. To excel in this role, you'll bring: Experienced leader with proven track record in Finance business partnering. Experience leading cross-functional teams, driving change, and challenging & communicating with senior leadership in a complex matrix organisation. Strong relationship management. Verbal and written communication, and strategic thinking & analytical skills required. Ability to challenge the status quo and have courage/conviction to do the right thing. Ability to see the big picture, but strong analytical firepower and technical skills. Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Reservations Manager - Six Senses London Hotel Brand: Six Senses Location: United Kingdom, London As Reservations Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities As Reservations Manager, I will assume full responsibility for the efficient operation of the Reservations department to provide exceptional products and services within brand operating standards. The duties and responsibilities will include: Lead, train and motivate Reservations host in their day-to-day responsibilities Monitor training and ensure strict adherence to LQA standards. Have a thorough knowledge and train the team on knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Handle guest complaints and provide assistance for special requests whenever required. Process advance deposits on reservations. Track future room availabilities based on reservations. Countercheck all reservations daily to ensure they are completed with all necessary guest information, profile information and rate/market/source codes. Continually focus on reviewing cancellations, adjustments, no-shows as well as groups, blocks and allotments. Ensure that all set policies, procedures, best practices are in place and rigorously enforced. Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. Qualifications To execute the position of Revenue & Reservations Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a Bachelor's degree in Hotel Management, Business Administration, or related field preferred and at least two year's previous experience in a similar hotel role or an equivalent combination of education and experience. Fluent in English; I understand that additional languages are preferred. Strong technical ability including advanced Microsoft Office suite and PMS, GDS, and CRS platforms. Ability to lead and motivate a team. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Reservations Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Feb 21, 2025
Full time
Reservations Manager - Six Senses London Hotel Brand: Six Senses Location: United Kingdom, London As Reservations Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities As Reservations Manager, I will assume full responsibility for the efficient operation of the Reservations department to provide exceptional products and services within brand operating standards. The duties and responsibilities will include: Lead, train and motivate Reservations host in their day-to-day responsibilities Monitor training and ensure strict adherence to LQA standards. Have a thorough knowledge and train the team on knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Handle guest complaints and provide assistance for special requests whenever required. Process advance deposits on reservations. Track future room availabilities based on reservations. Countercheck all reservations daily to ensure they are completed with all necessary guest information, profile information and rate/market/source codes. Continually focus on reviewing cancellations, adjustments, no-shows as well as groups, blocks and allotments. Ensure that all set policies, procedures, best practices are in place and rigorously enforced. Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. Qualifications To execute the position of Revenue & Reservations Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a Bachelor's degree in Hotel Management, Business Administration, or related field preferred and at least two year's previous experience in a similar hotel role or an equivalent combination of education and experience. Fluent in English; I understand that additional languages are preferred. Strong technical ability including advanced Microsoft Office suite and PMS, GDS, and CRS platforms. Ability to lead and motivate a team. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Reservations Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Hotel Brand: Kimpton Location: United Kingdom, London Hotel: Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE At Kimpton Fitzroy London , we are looking for a Junior Sous Chef to join our luxury hotel in Central London. A "London Hotel Like No Other," Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today. Want to be part of this Lifestyle Luxury property? As a Junior Sous Chef , we will support you to: Be yourself - bringing the real you to work, with your unique personality! Lead yourself - we trust you to make decisions and exert your creativity. Make it count - you matter, and we will provide you with all the tools you need! Working alongside our team of experienced chefs, you will assist in creating a wide selection of dishes from a high-quality banqueting menu to an exceptional room service offering. You will support the Sous Chef in leading and mentoring the team. To succeed as a Junior Sous Chef, you will need: 3 or more years managing various sections of a kitchen within a global hotel brand or restaurant of similar size and complexity. Experience in local cuisine and various service styles including catering meetings, social events, restaurants, and bars. Level 2 Food Safety certification and working knowledge of HACCP. Knowledge of appropriate (IHG brand) standards relating to food. What's in it for you as our Junior Sous Chef: 31 days holiday each year, increasing to a maximum of 33 days (pro rata) after further service. Company sick pay and life insurance. Subsidised childcare support. Amazing discounts for our hotels and restaurants worldwide. Discounts from over 15,000 stores. Participate in our generous 'Refer a Friend' programme. We'll help you grow and develop as an individual. Kimpton Fitzroy London is about providing a contemporary luxury hotel experience while building heartfelt human connections. Want to know more? Apply now! Please click 'apply' now! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. Who we are Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? Hit the 'Apply' button. Start your journey with us today.
Feb 19, 2025
Full time
Hotel Brand: Kimpton Location: United Kingdom, London Hotel: Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE At Kimpton Fitzroy London , we are looking for a Junior Sous Chef to join our luxury hotel in Central London. A "London Hotel Like No Other," Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today. Want to be part of this Lifestyle Luxury property? As a Junior Sous Chef , we will support you to: Be yourself - bringing the real you to work, with your unique personality! Lead yourself - we trust you to make decisions and exert your creativity. Make it count - you matter, and we will provide you with all the tools you need! Working alongside our team of experienced chefs, you will assist in creating a wide selection of dishes from a high-quality banqueting menu to an exceptional room service offering. You will support the Sous Chef in leading and mentoring the team. To succeed as a Junior Sous Chef, you will need: 3 or more years managing various sections of a kitchen within a global hotel brand or restaurant of similar size and complexity. Experience in local cuisine and various service styles including catering meetings, social events, restaurants, and bars. Level 2 Food Safety certification and working knowledge of HACCP. Knowledge of appropriate (IHG brand) standards relating to food. What's in it for you as our Junior Sous Chef: 31 days holiday each year, increasing to a maximum of 33 days (pro rata) after further service. Company sick pay and life insurance. Subsidised childcare support. Amazing discounts for our hotels and restaurants worldwide. Discounts from over 15,000 stores. Participate in our generous 'Refer a Friend' programme. We'll help you grow and develop as an individual. Kimpton Fitzroy London is about providing a contemporary luxury hotel experience while building heartfelt human connections. Want to know more? Apply now! Please click 'apply' now! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. Who we are Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? Hit the 'Apply' button. Start your journey with us today.
Hotel: Edinburgh The George (EDIGS), 19 - 21 George Street, EH2 2PB We have an extremely exciting opening for an experienced Hotel Manager to join our award-winning team at the iconic InterContinental Edinburgh The George Hotel and help lead our team to even greater success . InterContinental Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental experience combined with our unique character and charming building, home to Scotland's first Le Petit Beefbar Restaurant and our recently opened InterContinental Club Lounge. As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise . We are looking for a Hotel Manager to join our team and partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Commercial teams. We are looking for someone who Has experience in quality lifestyle luxury properties, confident in working to brand standards and ensuring a luxury stay at all points throughout our Guests experiences. Senior experience working within Rooms or F&B would be preferred, ideally already working at Rooms Division Director of Director of Operations level within a similar style property. Has a strong guest focus. InterContinental Hotels has been serving guests since 1946 and we are dedicated to providing our guests with A World of Possibility . Therefore, we need someone who is forward thinking and strategic, and who has experience within a multi-venue establishment (ideally within a luxury property). You will be someone who always keeps guests at the centre of their approach. Leads with a hands-on approach. You will embrace a proactive approach to management, identifying those in need of support and determining the best ways to assist them. As an inspirational leader, you will lead by example. Can problem solve on their feet. You will be apt in identifying problems and providing solutions fast, whilst keeping the best interests of the guest, team and owner at the forefront of your decisions. A background in Luxury Experience. You will have a proven track record of engaging with high-profile individual guests and groups, adept at meeting their complex needs and exceeding their high service expectations. Has commercial acumen. You will have proven experience in driving revenue and conversion. Enjoys sharing success with the team. At InterContinental we pride in exceeding expectations and working together to provide outstanding service - we are looking for someone to join this continued success! In return for bringing the InterContinental life to our guests, you can expect to receive Financial security - Above market competitive salary (dependent on experience), plus up to 20% Hotel Management performance bonus plan (based on Hotel and Individual performance). 33 days paid holidays per annum, subsidised unsocial hour travel support and enhanced sick pay! Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels globally and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders. Plus, generous medical (private healthcare), dental and pension (AVIVA) plan. Hotel specific benefits - complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property. If you are someone who likes to bring your wisdom and local know-how to provide a truly personal and luxurious experience for our guests, apply today! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's . Who we are As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Feb 15, 2025
Full time
Hotel: Edinburgh The George (EDIGS), 19 - 21 George Street, EH2 2PB We have an extremely exciting opening for an experienced Hotel Manager to join our award-winning team at the iconic InterContinental Edinburgh The George Hotel and help lead our team to even greater success . InterContinental Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental experience combined with our unique character and charming building, home to Scotland's first Le Petit Beefbar Restaurant and our recently opened InterContinental Club Lounge. As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise . We are looking for a Hotel Manager to join our team and partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Commercial teams. We are looking for someone who Has experience in quality lifestyle luxury properties, confident in working to brand standards and ensuring a luxury stay at all points throughout our Guests experiences. Senior experience working within Rooms or F&B would be preferred, ideally already working at Rooms Division Director of Director of Operations level within a similar style property. Has a strong guest focus. InterContinental Hotels has been serving guests since 1946 and we are dedicated to providing our guests with A World of Possibility . Therefore, we need someone who is forward thinking and strategic, and who has experience within a multi-venue establishment (ideally within a luxury property). You will be someone who always keeps guests at the centre of their approach. Leads with a hands-on approach. You will embrace a proactive approach to management, identifying those in need of support and determining the best ways to assist them. As an inspirational leader, you will lead by example. Can problem solve on their feet. You will be apt in identifying problems and providing solutions fast, whilst keeping the best interests of the guest, team and owner at the forefront of your decisions. A background in Luxury Experience. You will have a proven track record of engaging with high-profile individual guests and groups, adept at meeting their complex needs and exceeding their high service expectations. Has commercial acumen. You will have proven experience in driving revenue and conversion. Enjoys sharing success with the team. At InterContinental we pride in exceeding expectations and working together to provide outstanding service - we are looking for someone to join this continued success! In return for bringing the InterContinental life to our guests, you can expect to receive Financial security - Above market competitive salary (dependent on experience), plus up to 20% Hotel Management performance bonus plan (based on Hotel and Individual performance). 33 days paid holidays per annum, subsidised unsocial hour travel support and enhanced sick pay! Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels globally and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders. Plus, generous medical (private healthcare), dental and pension (AVIVA) plan. Hotel specific benefits - complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property. If you are someone who likes to bring your wisdom and local know-how to provide a truly personal and luxurious experience for our guests, apply today! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's . Who we are As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
InterContinental Hotels Group
Burton-on-trent, Staffordshire
Hotel: Corp Branston, 1 First Avenue, Centrum100, DE14 2WB The Role Step into a high-impact role where your financial expertise will drive IHG's success! You'll be at the heart of delivering powerful insights on group performance to our Group FP&A and Finance business partners, enabling them to make bold decisions that enhance performance and unlock incredible value for IHG. This is your chance to shape the future and make a lasting impact! Your day to day Provide day to day financial management and analytics to support Group FP&A, Finance business partners and business stakeholders to understand and drive business performance. Perform decision support activities such as reporting on Group P&L performance; System size and pipeline analysis and providing support with management contract valuations. Support preparation of financial presentations for the Executive Committee and Board including providing valuable insight through accurate commentary. Provide support with the verification process of Annual Report and quarterly stock exchange announcements. Be flexible to provide ad-hoc reports and analysis, incl. scenario modelling to support decision making. Identify process improvement opportunities and support the delivery of improvements in processes and systems. Build strong relationships within the DS and with the SSC, and collaborate to deliver high quality outputs. What we need from you Bachelor degree in finance or Accounting oriented study. Preferably working towards professional finance qualification (ACA, ACCA, CIMA or equivalent). Preferably, experience as a finance analyst, incl. experience with operational planning, budgeting and forecasting processes, management reporting, scenario analysis and modelling skills, with preference for leisure and hospitality or similar single unit, multi-revenue stream operations. Experience in audit with knowledge of financial statements and financial principles would be beneficial but not essential. Understanding of trading metrics and key drivers which impact operations revenue and cost. Advanced user of Excel, PowerPoint. Prior use of Oracle, Essbase and/or reporting tools a distinct advantage. Ability to prioritise and to operate effectively in a fast moving, global environment with tight deadlines. Excellent analytical skills and attention to detail. Strong oral and written communication, interpersonal and problem-solving skills. Critical thinking and ability to connect and explain linkage between drivers and outputs.
Feb 13, 2025
Full time
Hotel: Corp Branston, 1 First Avenue, Centrum100, DE14 2WB The Role Step into a high-impact role where your financial expertise will drive IHG's success! You'll be at the heart of delivering powerful insights on group performance to our Group FP&A and Finance business partners, enabling them to make bold decisions that enhance performance and unlock incredible value for IHG. This is your chance to shape the future and make a lasting impact! Your day to day Provide day to day financial management and analytics to support Group FP&A, Finance business partners and business stakeholders to understand and drive business performance. Perform decision support activities such as reporting on Group P&L performance; System size and pipeline analysis and providing support with management contract valuations. Support preparation of financial presentations for the Executive Committee and Board including providing valuable insight through accurate commentary. Provide support with the verification process of Annual Report and quarterly stock exchange announcements. Be flexible to provide ad-hoc reports and analysis, incl. scenario modelling to support decision making. Identify process improvement opportunities and support the delivery of improvements in processes and systems. Build strong relationships within the DS and with the SSC, and collaborate to deliver high quality outputs. What we need from you Bachelor degree in finance or Accounting oriented study. Preferably working towards professional finance qualification (ACA, ACCA, CIMA or equivalent). Preferably, experience as a finance analyst, incl. experience with operational planning, budgeting and forecasting processes, management reporting, scenario analysis and modelling skills, with preference for leisure and hospitality or similar single unit, multi-revenue stream operations. Experience in audit with knowledge of financial statements and financial principles would be beneficial but not essential. Understanding of trading metrics and key drivers which impact operations revenue and cost. Advanced user of Excel, PowerPoint. Prior use of Oracle, Essbase and/or reporting tools a distinct advantage. Ability to prioritise and to operate effectively in a fast moving, global environment with tight deadlines. Excellent analytical skills and attention to detail. Strong oral and written communication, interpersonal and problem-solving skills. Critical thinking and ability to connect and explain linkage between drivers and outputs.