Hotel Brand: Six Senses Location: United Kingdom, London As Assistant Front Office Manager, I fully comprehend the vision of Six Senses London to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities In this role, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget. The duties and responsibilities will include: Assess and review Room amenities, services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices. Focus and review regularly through my physical presence in all areas of property, our rigorous adherence to LQA standards. Assist on leading a team of engaged and experienced hosts to provide the Six Senses exceptional standards of operation and service. Responsible for an exceptional guest experience from arrival and departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests. Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest's needs are determined /met and oversee the overall smooth operation of guest arrivals and departures. Have a thorough knowledge of all facilities and services offered by the property including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property. Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law. Qualifications To execute the position of Assistant Front Office Manager,I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a minimum of Bachelor's degree in Hospitality, Hotel or Business Management and more than five years' experience in similar hotel operational roles. Technical skills include Advanced MS Office and various hotel systems including POS, PMS and CRM platforms. I have knowledge of hotel policies regarding reservations, discounts, and detailed procedures in handling local and overseas room bookings Fluent in English; I understand that additional languages are preferred. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Assistant Front Office Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Jun 20, 2025
Full time
Hotel Brand: Six Senses Location: United Kingdom, London As Assistant Front Office Manager, I fully comprehend the vision of Six Senses London to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities In this role, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget. The duties and responsibilities will include: Assess and review Room amenities, services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices. Focus and review regularly through my physical presence in all areas of property, our rigorous adherence to LQA standards. Assist on leading a team of engaged and experienced hosts to provide the Six Senses exceptional standards of operation and service. Responsible for an exceptional guest experience from arrival and departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests. Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest's needs are determined /met and oversee the overall smooth operation of guest arrivals and departures. Have a thorough knowledge of all facilities and services offered by the property including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property. Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law. Qualifications To execute the position of Assistant Front Office Manager,I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a minimum of Bachelor's degree in Hospitality, Hotel or Business Management and more than five years' experience in similar hotel operational roles. Technical skills include Advanced MS Office and various hotel systems including POS, PMS and CRM platforms. I have knowledge of hotel policies regarding reservations, discounts, and detailed procedures in handling local and overseas room bookings Fluent in English; I understand that additional languages are preferred. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Assistant Front Office Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
aboutus Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones. daytoday Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We're searching for a Guest Relations Manager capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us. Every day is different, but you'll mostly be: Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with guests for feedback, complaints and compliments - and following it up Managing, recording and resolving guest or customer complaints promptly Keeping other operating departments in the loop with important guest relations matters - from Food and Beverage and Maintenance to Housekeeping and Front Office requirements Excellent verbal and written communication skills Ability to deal with difficult interactions and work under pressure Managerial experience working in a customer service function Flexibility to respond to a variety of different work situations A passion for delivering an exceptional level of guest service benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.
Jun 19, 2025
Full time
aboutus Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones. daytoday Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We're searching for a Guest Relations Manager capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us. Every day is different, but you'll mostly be: Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with guests for feedback, complaints and compliments - and following it up Managing, recording and resolving guest or customer complaints promptly Keeping other operating departments in the loop with important guest relations matters - from Food and Beverage and Maintenance to Housekeeping and Front Office requirements Excellent verbal and written communication skills Ability to deal with difficult interactions and work under pressure Managerial experience working in a customer service function Flexibility to respond to a variety of different work situations A passion for delivering an exceptional level of guest service benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.
Hotel Brand: Six Senses Location: United Kingdom, London As Assistant Restaurant Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them, aligning with our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility, fun, quirkiness, and pioneering wellness. Sustainability, Wellness, and Out-of-the-Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars through strategic planning and development, ensuring all directives, practices, and initiatives are implemented, embraced, and adopted within the hotel/resort. Duties and Responsibilities As Assistant Restaurant Manager, I will assume responsibility for the efficient operation of the Food & Beverage department to provide exceptional products and services within brand standards. The duties and responsibilities include: Constantly assess and review products and services to remain relevant, innovative, and aligned with Six Senses wellness and sustainability practices. Focus on and support rigorous adherence to LQA standards. Assist in providing an exceptional guest experience in the F&B Department. Carry out service recovery and empower hosts to do so in case of guest complaints. Regularly inspect the department and guest orders, ensuring maintenance and product improvements are addressed within designated timeframes. Support leading a team of engaged and experienced hosts to uphold Six Senses standards of service. Assist with monthly inventory management. Maintain thorough knowledge of all facilities and services offered by the property. Qualifications To succeed as Assistant Restaurant Manager, candidates should have the required qualifications, technical skills, and experience in a similar role within luxury hotels, with proven results, including: High school diploma or equivalent, with 1-3 years of restaurant supervisory experience in a full-service outlet or similar setting. Hospitality Management Degree or some college preferred. Fluency in English; additional languages are preferred. Familiarity with food and beverage terminology, operations, wine service, costs, menu development, food and hygiene standards, and inventory control. All candidates must have the right to work in the UK; sponsorship is not available for this role. The above overview is not exhaustive and serves as a general outline of the Assistant Restaurant Manager role at Six Senses London. Six Senses London is an equal opportunity employer, applying this policy to all employment terms and conditions. If you don't meet every requirement but believe you're a great fit, don't hesitate to apply and start your journey with us today.
Jun 19, 2025
Full time
Hotel Brand: Six Senses Location: United Kingdom, London As Assistant Restaurant Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them, aligning with our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility, fun, quirkiness, and pioneering wellness. Sustainability, Wellness, and Out-of-the-Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars through strategic planning and development, ensuring all directives, practices, and initiatives are implemented, embraced, and adopted within the hotel/resort. Duties and Responsibilities As Assistant Restaurant Manager, I will assume responsibility for the efficient operation of the Food & Beverage department to provide exceptional products and services within brand standards. The duties and responsibilities include: Constantly assess and review products and services to remain relevant, innovative, and aligned with Six Senses wellness and sustainability practices. Focus on and support rigorous adherence to LQA standards. Assist in providing an exceptional guest experience in the F&B Department. Carry out service recovery and empower hosts to do so in case of guest complaints. Regularly inspect the department and guest orders, ensuring maintenance and product improvements are addressed within designated timeframes. Support leading a team of engaged and experienced hosts to uphold Six Senses standards of service. Assist with monthly inventory management. Maintain thorough knowledge of all facilities and services offered by the property. Qualifications To succeed as Assistant Restaurant Manager, candidates should have the required qualifications, technical skills, and experience in a similar role within luxury hotels, with proven results, including: High school diploma or equivalent, with 1-3 years of restaurant supervisory experience in a full-service outlet or similar setting. Hospitality Management Degree or some college preferred. Fluency in English; additional languages are preferred. Familiarity with food and beverage terminology, operations, wine service, costs, menu development, food and hygiene standards, and inventory control. All candidates must have the right to work in the UK; sponsorship is not available for this role. The above overview is not exhaustive and serves as a general outline of the Assistant Restaurant Manager role at Six Senses London. Six Senses London is an equal opportunity employer, applying this policy to all employment terms and conditions. If you don't meet every requirement but believe you're a great fit, don't hesitate to apply and start your journey with us today.
Membership Administration Manager - Six Senses London Hotel Brand: Six Senses Location: United Kingdom, London Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. We are committed to safeguarding these pillars through strategic planning, development, and ensuring all practices and initiatives are effectively implemented within the hotel. Duties and Responsibilities As Membership Administration Manager, you will oversee the efficient operation of your department to deliver exceptional products and services aligned with Six Senses brand standards and budget. The duties include: Supporting the Club Director in delivering a structured membership journey, including onboarding, engagement, and retention. Building and maintaining a pipeline of prospective members, managing records and vetting processes. Supporting pre-opening and ongoing sales efforts, ensuring all leads are processed, followed up, and logged in the CRM. Collaborating with marketing, events, and partnerships teams to execute acquisition campaigns and ensure smooth delivery across touchpoints. Maintaining up-to-date documentation of membership products, pricing, and governance policies, coordinating across teams. Acting as the operational hub across departments (residences, hotel, wellness, spa, programming), ensuring clear member data and aligned delivery. Liaising with tech and marketing to ensure systems (PeopleVine, app, website) reflect accurate member statuses, benefits, and booking access. Assisting in pre-opening tasks, including CRM setup, onboarding materials, SOP creation, and communication templates. Coordinating member communications, from onboarding emails to booking reminders and event invitations. Ensuring all systems, documentation, and communications adhere to Six Senses brand guidelines and local data protection laws. Qualifications To qualify for this role, candidates should have: A minimum of a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 3 years of experience in membership, luxury service industries, or similar sectors. Strong understanding of membership retention strategies, CRM, and community building. Proven ability to design and implement successful membership strategies to attract, onboard, and retain high-value members. Experience with CRM systems and data analytics tools to track and enhance member engagement. Fluency in English; additional languages are preferred. All candidates must have the right to work in the UK. Sponsorship is not available for this role. This overview provides a general outline of the Membership Relationship Manager role at Six Senses London. It is not an exhaustive list of duties and responsibilities. Six Senses London is an equal-opportunity employer. All employment terms are covered by this policy. Interested but don't meet every requirement? We encourage you to apply anyway. Hit the 'Apply' button and start your journey with us today.
Jun 17, 2025
Full time
Membership Administration Manager - Six Senses London Hotel Brand: Six Senses Location: United Kingdom, London Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. We are committed to safeguarding these pillars through strategic planning, development, and ensuring all practices and initiatives are effectively implemented within the hotel. Duties and Responsibilities As Membership Administration Manager, you will oversee the efficient operation of your department to deliver exceptional products and services aligned with Six Senses brand standards and budget. The duties include: Supporting the Club Director in delivering a structured membership journey, including onboarding, engagement, and retention. Building and maintaining a pipeline of prospective members, managing records and vetting processes. Supporting pre-opening and ongoing sales efforts, ensuring all leads are processed, followed up, and logged in the CRM. Collaborating with marketing, events, and partnerships teams to execute acquisition campaigns and ensure smooth delivery across touchpoints. Maintaining up-to-date documentation of membership products, pricing, and governance policies, coordinating across teams. Acting as the operational hub across departments (residences, hotel, wellness, spa, programming), ensuring clear member data and aligned delivery. Liaising with tech and marketing to ensure systems (PeopleVine, app, website) reflect accurate member statuses, benefits, and booking access. Assisting in pre-opening tasks, including CRM setup, onboarding materials, SOP creation, and communication templates. Coordinating member communications, from onboarding emails to booking reminders and event invitations. Ensuring all systems, documentation, and communications adhere to Six Senses brand guidelines and local data protection laws. Qualifications To qualify for this role, candidates should have: A minimum of a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 3 years of experience in membership, luxury service industries, or similar sectors. Strong understanding of membership retention strategies, CRM, and community building. Proven ability to design and implement successful membership strategies to attract, onboard, and retain high-value members. Experience with CRM systems and data analytics tools to track and enhance member engagement. Fluency in English; additional languages are preferred. All candidates must have the right to work in the UK. Sponsorship is not available for this role. This overview provides a general outline of the Membership Relationship Manager role at Six Senses London. It is not an exhaustive list of duties and responsibilities. Six Senses London is an equal-opportunity employer. All employment terms are covered by this policy. Interested but don't meet every requirement? We encourage you to apply anyway. Hit the 'Apply' button and start your journey with us today.
aboutus Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones. daytoday Delivering truly memorable experiences is a complex and ever-evolving operation. To keep things running smoothly, we're looking for an Operations Manager who knows how to bring the best out of people, maintain exceptional standards and maximise financial returns. Every day is different at IHG, but you'll mostly be: • Working closely with your Cluster General Manager - while also occasionally acting up in their absence • Directing everyday activity and assignments to enable your team to deliver exceptional guest experiences • Establishing and implementing service recovery guidelines in order to ensure complete guest satisfaction. • Responding to guest complaints or concerns in a prompt and professional manner • Helping your Cluster General Manager to develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability requirements • Three years of guest service/hotel experience with at least two years in a supervisory capacity, or an equivalent combination of education and experience • Previous extended stay experience or experience in a hotel of similar size and complexity preferred • Must speak fluent English • Other languages preferred benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.
Jun 17, 2025
Full time
aboutus Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones. daytoday Delivering truly memorable experiences is a complex and ever-evolving operation. To keep things running smoothly, we're looking for an Operations Manager who knows how to bring the best out of people, maintain exceptional standards and maximise financial returns. Every day is different at IHG, but you'll mostly be: • Working closely with your Cluster General Manager - while also occasionally acting up in their absence • Directing everyday activity and assignments to enable your team to deliver exceptional guest experiences • Establishing and implementing service recovery guidelines in order to ensure complete guest satisfaction. • Responding to guest complaints or concerns in a prompt and professional manner • Helping your Cluster General Manager to develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability requirements • Three years of guest service/hotel experience with at least two years in a supervisory capacity, or an equivalent combination of education and experience • Previous extended stay experience or experience in a hotel of similar size and complexity preferred • Must speak fluent English • Other languages preferred benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.
Hotel Brand: Six Senses Location: United Kingdom, London As Shift Engineer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. Duties and Responsibilities Carries out maintenance within the hotel as per the scheduled maintenance program and preventive maintenance program. Monitors and maintains mechanical and electrical equipment, ensuring all is in good working order. Responds to emergency maintenance faults. Patrols the hotel regularly to identify corrective repair works. Performs preventive maintenance in guest rooms and public areas. Responds to work requests or room inspection reports submitted by other departments. Responds to all emergency conditions such as fires, power failures, etc. Maintains working area and ensures that all working areas remain clean at all times. Uses personal safety equipment for personal safety while on duty. Upholds Six Senses guidelines and standards of service and operation. Performance benchmarks are maintained and exceeded. Strictly adheres to LQA standards and guest comments. Qualifications High school diploma or equivalent and at least 2 years experience in a similar setting. Advanced technical knowledge of engineering systems. Fluent in English; additional languages are preferred. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Shift Engineer at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment. If you don't quite meet every single requirement, but still believe you'd be a great fit for the job, we'll never know unless you hit the 'Apply' button. Start your journey with us today.
Jun 10, 2025
Full time
Hotel Brand: Six Senses Location: United Kingdom, London As Shift Engineer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. Duties and Responsibilities Carries out maintenance within the hotel as per the scheduled maintenance program and preventive maintenance program. Monitors and maintains mechanical and electrical equipment, ensuring all is in good working order. Responds to emergency maintenance faults. Patrols the hotel regularly to identify corrective repair works. Performs preventive maintenance in guest rooms and public areas. Responds to work requests or room inspection reports submitted by other departments. Responds to all emergency conditions such as fires, power failures, etc. Maintains working area and ensures that all working areas remain clean at all times. Uses personal safety equipment for personal safety while on duty. Upholds Six Senses guidelines and standards of service and operation. Performance benchmarks are maintained and exceeded. Strictly adheres to LQA standards and guest comments. Qualifications High school diploma or equivalent and at least 2 years experience in a similar setting. Advanced technical knowledge of engineering systems. Fluent in English; additional languages are preferred. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Shift Engineer at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment. If you don't quite meet every single requirement, but still believe you'd be a great fit for the job, we'll never know unless you hit the 'Apply' button. Start your journey with us today.
Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS Fuel financial growth by partnering with Global Corporate Functions, providing bold financial leadership, and driving business success through strategic stewardship, support, and challenge. Your day to day Provide financial insight and analysis in support of corporate functions and their respective strategies and objectives. Partner with the two corporate functions / EC members to prioritise financial resources (capital and operating) for deployment and support investment decisions via business case development and ad-hoc project-based financial analysis. Develop annual operating budget in coordination with the annual planning process to align to established financial targets. Support the achievement of operating budget targets and proactively highlight areas of risk and opportunity with recommendations to address, including tracking spend trends and run rates throughout the year. Support large-scale reviews of organisational structure and the associated cost implications. Support and lead projects to drive financial process and insight improvements across all Global Corporate Functions, working with Decision support / Global finance services and any other relevant IHG teams. What we need from you Experience is valuable, but mindset is everything. We're searching for someone with unwavering commitment and a natural talent for thriving in a fast-paced, dynamic, and global environment. To excel in this role, you'll bring: Experienced leader with proven track record in Finance business partnering. Experience leading cross-functional teams, driving change, and challenging & communicating with senior leadership in a complex matrix organisation. Strong relationship management. Verbal and written communication, and strategic thinking & analytical skills required. Ability to challenge the status quo and have courage/conviction to do the right thing. Ability to see the big picture, but strong analytical firepower and technical skills. Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Feb 21, 2025
Full time
Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS Fuel financial growth by partnering with Global Corporate Functions, providing bold financial leadership, and driving business success through strategic stewardship, support, and challenge. Your day to day Provide financial insight and analysis in support of corporate functions and their respective strategies and objectives. Partner with the two corporate functions / EC members to prioritise financial resources (capital and operating) for deployment and support investment decisions via business case development and ad-hoc project-based financial analysis. Develop annual operating budget in coordination with the annual planning process to align to established financial targets. Support the achievement of operating budget targets and proactively highlight areas of risk and opportunity with recommendations to address, including tracking spend trends and run rates throughout the year. Support large-scale reviews of organisational structure and the associated cost implications. Support and lead projects to drive financial process and insight improvements across all Global Corporate Functions, working with Decision support / Global finance services and any other relevant IHG teams. What we need from you Experience is valuable, but mindset is everything. We're searching for someone with unwavering commitment and a natural talent for thriving in a fast-paced, dynamic, and global environment. To excel in this role, you'll bring: Experienced leader with proven track record in Finance business partnering. Experience leading cross-functional teams, driving change, and challenging & communicating with senior leadership in a complex matrix organisation. Strong relationship management. Verbal and written communication, and strategic thinking & analytical skills required. Ability to challenge the status quo and have courage/conviction to do the right thing. Ability to see the big picture, but strong analytical firepower and technical skills. Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Reservations Manager - Six Senses London Hotel Brand: Six Senses Location: United Kingdom, London As Reservations Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities As Reservations Manager, I will assume full responsibility for the efficient operation of the Reservations department to provide exceptional products and services within brand operating standards. The duties and responsibilities will include: Lead, train and motivate Reservations host in their day-to-day responsibilities Monitor training and ensure strict adherence to LQA standards. Have a thorough knowledge and train the team on knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Handle guest complaints and provide assistance for special requests whenever required. Process advance deposits on reservations. Track future room availabilities based on reservations. Countercheck all reservations daily to ensure they are completed with all necessary guest information, profile information and rate/market/source codes. Continually focus on reviewing cancellations, adjustments, no-shows as well as groups, blocks and allotments. Ensure that all set policies, procedures, best practices are in place and rigorously enforced. Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. Qualifications To execute the position of Revenue & Reservations Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a Bachelor's degree in Hotel Management, Business Administration, or related field preferred and at least two year's previous experience in a similar hotel role or an equivalent combination of education and experience. Fluent in English; I understand that additional languages are preferred. Strong technical ability including advanced Microsoft Office suite and PMS, GDS, and CRS platforms. Ability to lead and motivate a team. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Reservations Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Feb 21, 2025
Full time
Reservations Manager - Six Senses London Hotel Brand: Six Senses Location: United Kingdom, London As Reservations Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities As Reservations Manager, I will assume full responsibility for the efficient operation of the Reservations department to provide exceptional products and services within brand operating standards. The duties and responsibilities will include: Lead, train and motivate Reservations host in their day-to-day responsibilities Monitor training and ensure strict adherence to LQA standards. Have a thorough knowledge and train the team on knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Handle guest complaints and provide assistance for special requests whenever required. Process advance deposits on reservations. Track future room availabilities based on reservations. Countercheck all reservations daily to ensure they are completed with all necessary guest information, profile information and rate/market/source codes. Continually focus on reviewing cancellations, adjustments, no-shows as well as groups, blocks and allotments. Ensure that all set policies, procedures, best practices are in place and rigorously enforced. Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. Qualifications To execute the position of Revenue & Reservations Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a Bachelor's degree in Hotel Management, Business Administration, or related field preferred and at least two year's previous experience in a similar hotel role or an equivalent combination of education and experience. Fluent in English; I understand that additional languages are preferred. Strong technical ability including advanced Microsoft Office suite and PMS, GDS, and CRS platforms. Ability to lead and motivate a team. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Reservations Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Hotel Brand: Kimpton Location: United Kingdom, London Hotel: Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE At Kimpton Fitzroy London , we are looking for a Junior Sous Chef to join our luxury hotel in Central London. A "London Hotel Like No Other," Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today. Want to be part of this Lifestyle Luxury property? As a Junior Sous Chef , we will support you to: Be yourself - bringing the real you to work, with your unique personality! Lead yourself - we trust you to make decisions and exert your creativity. Make it count - you matter, and we will provide you with all the tools you need! Working alongside our team of experienced chefs, you will assist in creating a wide selection of dishes from a high-quality banqueting menu to an exceptional room service offering. You will support the Sous Chef in leading and mentoring the team. To succeed as a Junior Sous Chef, you will need: 3 or more years managing various sections of a kitchen within a global hotel brand or restaurant of similar size and complexity. Experience in local cuisine and various service styles including catering meetings, social events, restaurants, and bars. Level 2 Food Safety certification and working knowledge of HACCP. Knowledge of appropriate (IHG brand) standards relating to food. What's in it for you as our Junior Sous Chef: 31 days holiday each year, increasing to a maximum of 33 days (pro rata) after further service. Company sick pay and life insurance. Subsidised childcare support. Amazing discounts for our hotels and restaurants worldwide. Discounts from over 15,000 stores. Participate in our generous 'Refer a Friend' programme. We'll help you grow and develop as an individual. Kimpton Fitzroy London is about providing a contemporary luxury hotel experience while building heartfelt human connections. Want to know more? Apply now! Please click 'apply' now! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. Who we are Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? Hit the 'Apply' button. Start your journey with us today.
Feb 19, 2025
Full time
Hotel Brand: Kimpton Location: United Kingdom, London Hotel: Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE At Kimpton Fitzroy London , we are looking for a Junior Sous Chef to join our luxury hotel in Central London. A "London Hotel Like No Other," Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today. Want to be part of this Lifestyle Luxury property? As a Junior Sous Chef , we will support you to: Be yourself - bringing the real you to work, with your unique personality! Lead yourself - we trust you to make decisions and exert your creativity. Make it count - you matter, and we will provide you with all the tools you need! Working alongside our team of experienced chefs, you will assist in creating a wide selection of dishes from a high-quality banqueting menu to an exceptional room service offering. You will support the Sous Chef in leading and mentoring the team. To succeed as a Junior Sous Chef, you will need: 3 or more years managing various sections of a kitchen within a global hotel brand or restaurant of similar size and complexity. Experience in local cuisine and various service styles including catering meetings, social events, restaurants, and bars. Level 2 Food Safety certification and working knowledge of HACCP. Knowledge of appropriate (IHG brand) standards relating to food. What's in it for you as our Junior Sous Chef: 31 days holiday each year, increasing to a maximum of 33 days (pro rata) after further service. Company sick pay and life insurance. Subsidised childcare support. Amazing discounts for our hotels and restaurants worldwide. Discounts from over 15,000 stores. Participate in our generous 'Refer a Friend' programme. We'll help you grow and develop as an individual. Kimpton Fitzroy London is about providing a contemporary luxury hotel experience while building heartfelt human connections. Want to know more? Apply now! Please click 'apply' now! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. Who we are Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? Hit the 'Apply' button. Start your journey with us today.
Hotel: Edinburgh The George (EDIGS), 19 - 21 George Street, EH2 2PB We have an extremely exciting opening for an experienced Hotel Manager to join our award-winning team at the iconic InterContinental Edinburgh The George Hotel and help lead our team to even greater success . InterContinental Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental experience combined with our unique character and charming building, home to Scotland's first Le Petit Beefbar Restaurant and our recently opened InterContinental Club Lounge. As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise . We are looking for a Hotel Manager to join our team and partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Commercial teams. We are looking for someone who Has experience in quality lifestyle luxury properties, confident in working to brand standards and ensuring a luxury stay at all points throughout our Guests experiences. Senior experience working within Rooms or F&B would be preferred, ideally already working at Rooms Division Director of Director of Operations level within a similar style property. Has a strong guest focus. InterContinental Hotels has been serving guests since 1946 and we are dedicated to providing our guests with A World of Possibility . Therefore, we need someone who is forward thinking and strategic, and who has experience within a multi-venue establishment (ideally within a luxury property). You will be someone who always keeps guests at the centre of their approach. Leads with a hands-on approach. You will embrace a proactive approach to management, identifying those in need of support and determining the best ways to assist them. As an inspirational leader, you will lead by example. Can problem solve on their feet. You will be apt in identifying problems and providing solutions fast, whilst keeping the best interests of the guest, team and owner at the forefront of your decisions. A background in Luxury Experience. You will have a proven track record of engaging with high-profile individual guests and groups, adept at meeting their complex needs and exceeding their high service expectations. Has commercial acumen. You will have proven experience in driving revenue and conversion. Enjoys sharing success with the team. At InterContinental we pride in exceeding expectations and working together to provide outstanding service - we are looking for someone to join this continued success! In return for bringing the InterContinental life to our guests, you can expect to receive Financial security - Above market competitive salary (dependent on experience), plus up to 20% Hotel Management performance bonus plan (based on Hotel and Individual performance). 33 days paid holidays per annum, subsidised unsocial hour travel support and enhanced sick pay! Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels globally and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders. Plus, generous medical (private healthcare), dental and pension (AVIVA) plan. Hotel specific benefits - complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property. If you are someone who likes to bring your wisdom and local know-how to provide a truly personal and luxurious experience for our guests, apply today! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's . Who we are As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Feb 15, 2025
Full time
Hotel: Edinburgh The George (EDIGS), 19 - 21 George Street, EH2 2PB We have an extremely exciting opening for an experienced Hotel Manager to join our award-winning team at the iconic InterContinental Edinburgh The George Hotel and help lead our team to even greater success . InterContinental Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental experience combined with our unique character and charming building, home to Scotland's first Le Petit Beefbar Restaurant and our recently opened InterContinental Club Lounge. As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise . We are looking for a Hotel Manager to join our team and partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Commercial teams. We are looking for someone who Has experience in quality lifestyle luxury properties, confident in working to brand standards and ensuring a luxury stay at all points throughout our Guests experiences. Senior experience working within Rooms or F&B would be preferred, ideally already working at Rooms Division Director of Director of Operations level within a similar style property. Has a strong guest focus. InterContinental Hotels has been serving guests since 1946 and we are dedicated to providing our guests with A World of Possibility . Therefore, we need someone who is forward thinking and strategic, and who has experience within a multi-venue establishment (ideally within a luxury property). You will be someone who always keeps guests at the centre of their approach. Leads with a hands-on approach. You will embrace a proactive approach to management, identifying those in need of support and determining the best ways to assist them. As an inspirational leader, you will lead by example. Can problem solve on their feet. You will be apt in identifying problems and providing solutions fast, whilst keeping the best interests of the guest, team and owner at the forefront of your decisions. A background in Luxury Experience. You will have a proven track record of engaging with high-profile individual guests and groups, adept at meeting their complex needs and exceeding their high service expectations. Has commercial acumen. You will have proven experience in driving revenue and conversion. Enjoys sharing success with the team. At InterContinental we pride in exceeding expectations and working together to provide outstanding service - we are looking for someone to join this continued success! In return for bringing the InterContinental life to our guests, you can expect to receive Financial security - Above market competitive salary (dependent on experience), plus up to 20% Hotel Management performance bonus plan (based on Hotel and Individual performance). 33 days paid holidays per annum, subsidised unsocial hour travel support and enhanced sick pay! Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels globally and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders. Plus, generous medical (private healthcare), dental and pension (AVIVA) plan. Hotel specific benefits - complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property. If you are someone who likes to bring your wisdom and local know-how to provide a truly personal and luxurious experience for our guests, apply today! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's . Who we are As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
InterContinental Hotels Group
Burton-on-trent, Staffordshire
Hotel: Corp Branston, 1 First Avenue, Centrum100, DE14 2WB The Role Step into a high-impact role where your financial expertise will drive IHG's success! You'll be at the heart of delivering powerful insights on group performance to our Group FP&A and Finance business partners, enabling them to make bold decisions that enhance performance and unlock incredible value for IHG. This is your chance to shape the future and make a lasting impact! Your day to day Provide day to day financial management and analytics to support Group FP&A, Finance business partners and business stakeholders to understand and drive business performance. Perform decision support activities such as reporting on Group P&L performance; System size and pipeline analysis and providing support with management contract valuations. Support preparation of financial presentations for the Executive Committee and Board including providing valuable insight through accurate commentary. Provide support with the verification process of Annual Report and quarterly stock exchange announcements. Be flexible to provide ad-hoc reports and analysis, incl. scenario modelling to support decision making. Identify process improvement opportunities and support the delivery of improvements in processes and systems. Build strong relationships within the DS and with the SSC, and collaborate to deliver high quality outputs. What we need from you Bachelor degree in finance or Accounting oriented study. Preferably working towards professional finance qualification (ACA, ACCA, CIMA or equivalent). Preferably, experience as a finance analyst, incl. experience with operational planning, budgeting and forecasting processes, management reporting, scenario analysis and modelling skills, with preference for leisure and hospitality or similar single unit, multi-revenue stream operations. Experience in audit with knowledge of financial statements and financial principles would be beneficial but not essential. Understanding of trading metrics and key drivers which impact operations revenue and cost. Advanced user of Excel, PowerPoint. Prior use of Oracle, Essbase and/or reporting tools a distinct advantage. Ability to prioritise and to operate effectively in a fast moving, global environment with tight deadlines. Excellent analytical skills and attention to detail. Strong oral and written communication, interpersonal and problem-solving skills. Critical thinking and ability to connect and explain linkage between drivers and outputs.
Feb 13, 2025
Full time
Hotel: Corp Branston, 1 First Avenue, Centrum100, DE14 2WB The Role Step into a high-impact role where your financial expertise will drive IHG's success! You'll be at the heart of delivering powerful insights on group performance to our Group FP&A and Finance business partners, enabling them to make bold decisions that enhance performance and unlock incredible value for IHG. This is your chance to shape the future and make a lasting impact! Your day to day Provide day to day financial management and analytics to support Group FP&A, Finance business partners and business stakeholders to understand and drive business performance. Perform decision support activities such as reporting on Group P&L performance; System size and pipeline analysis and providing support with management contract valuations. Support preparation of financial presentations for the Executive Committee and Board including providing valuable insight through accurate commentary. Provide support with the verification process of Annual Report and quarterly stock exchange announcements. Be flexible to provide ad-hoc reports and analysis, incl. scenario modelling to support decision making. Identify process improvement opportunities and support the delivery of improvements in processes and systems. Build strong relationships within the DS and with the SSC, and collaborate to deliver high quality outputs. What we need from you Bachelor degree in finance or Accounting oriented study. Preferably working towards professional finance qualification (ACA, ACCA, CIMA or equivalent). Preferably, experience as a finance analyst, incl. experience with operational planning, budgeting and forecasting processes, management reporting, scenario analysis and modelling skills, with preference for leisure and hospitality or similar single unit, multi-revenue stream operations. Experience in audit with knowledge of financial statements and financial principles would be beneficial but not essential. Understanding of trading metrics and key drivers which impact operations revenue and cost. Advanced user of Excel, PowerPoint. Prior use of Oracle, Essbase and/or reporting tools a distinct advantage. Ability to prioritise and to operate effectively in a fast moving, global environment with tight deadlines. Excellent analytical skills and attention to detail. Strong oral and written communication, interpersonal and problem-solving skills. Critical thinking and ability to connect and explain linkage between drivers and outputs.