Alchemy Global Talent Solutions Ltd.

An award-winning moving services company, based in North-West London are seeking a dynamic Sales & Operations Director. This role will oversee both sales and operational aspects of their domestic, International and commercial moving services. This role offers a competitive base salary, along with the unique opportunity for equity participation within the company. Key Responsibilities: Direct and manage the sales & operations teams. Drive the sales strategy ensuring effective coverage of both existing and potential markets. Perform operational duties, including hands-on tasks assisting with operations on site if necessary to meet company needs and client expectations. Maintain an active role in all facets of the sales process, from initial contact and surveying to finalizing deals, ensuring a seamless and effective sales funnel. Develop and nurture relationships with industry professionals to expand our network and enhance business opportunities. Ensure that clients are provided with an exemplary service and support throughout the moving process. Address and resolve client enquiries and complaints promptly, maintaining high standards of customer satisfaction. Requirements: Proven sales & operations leadership experience, within the moving and relocation industry. Strong ability to manage both sales and operational tasks effectively, demonstrating a hands-on approach to leadership. Excellent networking skills with a track record of successfully promoting services in competitive markets. Robust understanding of business and sales principles, with a keen ability to convert inquiries into sales. Exceptional communication and organizational skills.

Join a modernglobal law firm that is redefining the future of immigration services. We are seeking a highly motivated and entrepreneurial leader to drive our clients UK immigration practice, working with high-profile corporate clients while shaping innovative policies and processes. This role is ideal for a self-starter with excellent UK corporate immigration knowledge who thrives in a modern, tech-savvy environment. You will play a key role in business development, client account management, and strategic immigration advisory, ensuring compliance while delivering cutting-edge solutions. Key Responsibilities: Lead and develop the UK immigration practice within a global law firm. Oversee corporate immigration processes, ensuring compliance and best practices. Develop and implement innovative policies and procedures to enhance service delivery. Build and maintain strong client relationships, offering strategic immigration advice. Drive new business development, identifying and securing corporate clients. Collaborate with internal teams to integrate technology-driven immigration solutions. Stay ahead of regulatory changes, providing insights and proactive solutions. Deliver high-level client account management and development strategies. Mentor and support junior team members, fostering a culture of excellence. Ensure adherence to OISC regulations and obtain Level 1 accreditation if not already held. Key Requirements: Extensive experience in UK corporate immigration, with strong regulatory knowledge. Proven track record in client account development and new business acquisition. Entrepreneurial mindset with a forward-thinking, problem-solving approach. Strong leadership and client-facing skills, with the ability to engage at all levels. Tech-savvy, with an interest in modernising immigration processes through technology. OISC Level 1 accreditation or willingness to obtain.

Alchemy Global Talent Solutions is seeking a London-based Associate Director for a top intelligence and risk advisory firm. Managing strategic intelligence and enhanced financial due diligence initiatives throughout Africa will be the main responsibility of this role. This position offers a stimulating chance to lead projects on your own and support the ongoing success of the company. Role and Responsibilities Oversee Africa-wide strategic intelligence and enhanced due diligence initiatives. Manage/run complex projects Inform clients and stakeholders about the status of the project, important discoveries, and insights unique to the region. Support intelligence projects by conducting human source enquiries and public domain research. Conduct client risk assessments Create project proposals for clients and assist the company's internal business development initiatives. Create high quality reports and graphics that are client-ready and clearly and professionally convey findings and insights. Develop and maintain a human resource network essential to intelligence operations in the Africa region. As needed, give briefings on particular African nations or industries. Qualifications and Capabilities A minimum of three years of experience working in the business intelligence/advisory sector. Strong geopolitical knowledge of African nations and an awareness of the legal and business risks that investors in the area face. Fluency in English is essential, and French would be highly beneficial. Excellent English communication skills, both in writing and speaking, for client briefings and report writing. Strong Commercial writing experience. Proficiency in performing intricate investigations utilising appropriate databases and additional publicly available resources. The capacity to oversee several projects at once, fulfil client deadlines, and produce excellent work under duress. Strong interpersonal skills are essential for working with internal and external stakeholders and providing clients with effective briefings.

Are you highly organised, detail-oriented, and confident speaking with business clients? We're looking for a Data Entry Specialist to join our clients Business Development team. This role is perfect for someone who enjoys combining data accuracy with meaningful business interactions. In this remote-based position , you'll manage CRM data entry and carry out light telesales tasks verifying and maintaining up-to-date information on restaurants, takeaways, and other hospitality venues. Full training and access to a dialler system will be provided to set you up for success. Key Responsibilities: Accurately collect and input contact and business data into the CRM system Use the dialler system to call hospitality businesses, verifying and updating essential details Ensure data is clean, categorised, and accessible for Business Development colleagues Communicate professionally with business contacts to resolve missing or outdated data Support light B2B telesales activity and qualify potential leads where appropriate Maintain clear, accurate records of outreach and follow-up actions Assist in the creation and maintenance of reports used by the sales and BD teams Proactively identify data gaps and help source the right information for outreach Requirements Previous experience in data entry or administrative support (B2B preferred) Confident communicator on outbound calls and professional phone manner Exceptional attention to detail and a drive for data accuracy Strong organisational skills and the ability to prioritise effectively Self-motivated and comfortable working independently in a remote environment Basic proficiency with Microsoft Office tools (Excel, Word) and CRM platforms Knowledge or familiarity with the hospitality industry is a plus Desirable Experience with CRM systems such as Salesforce or HubSpot Familiarity with dialler systems or outbound calling tools Background in telesales, customer verification, or lead generation Understanding of the UK restaurant and takeaway landscape Ready to start immediately? If you're passionate about quality data, enjoy engaging with businesses, and want to support a growing team we'd love to hear from you.

We are working with a leading organisation in the relocation and global mobility sector, seeking a professional and detail-oriented Relocation Team Administration Assistant to join them. This role will initially start as a 12-month fixed-term contract, but may have the possibility to be extended beyond this. This position also comes with the option to work fully remote, hybrid, or office-based. The successful candidate will support the wider relocation client services team with day-to-day administration, training coordination, and project assistance. Responsibilities Provide inbox cover for Relocation Consultants during periods of absence. Manage internal systems and databases to ensure files are accurately maintained. Draft client and internal documentation to support service delivery. Conduct regular audits to maintain data integrity and compliance. Support the production and formatting of reports and presentations. Assist with internal training scheduling and administrative coordination. Collaborate with team members to manage client and file queries. Monitor deadlines and ensure administrative tasks are completed on time. Participate in ongoing process improvement projects. Offer general support to the wider Client Service and Relocation teams. Requirements Proven administrative experience within an office or remote environment. Experience in the relocation or global mobility sector is highly advantageous, but not essential. A supported and team player attitude with natural problem-solving skills. Strong organisational skills with the ability to prioritise tasks. High attention to detail and strong communication skills. Confident using Microsoft Office and client management systems. Previous experience in a customer service or support-based role.

Alchemy Global Talent Solutions are working with a London based hospitality provider who are hiring for an Operations Manager. You will be responsible for overseeing the day-to-day operations of the properties, ensuring all departments are running efficiently, and providing exceptional service to guests. This position requires strong leadership skills, a keen eye for detail, and the ability to manage multiple tasks simultaneously. The Operations Manager will work closely with all departments to ensure smooth operations, guest satisfaction, and adherence to company policies. Key Responsibilities: Manage daily operations: Oversee all departments, including front desk, housekeeping, maintenance, and guest services, to ensure efficient operations. Staff Management: Lead, motivate, and train staff to deliver excellent guest service. Conduct regular performance reviews, identify areas for development, and ensure staff are fully trained in procedures. Budget and Financial Management: Assist with budgeting and financial management, ensuring the properties operate within budget and meets financial goals. Monitor operational costs and implement cost-saving measures. Guest Satisfaction: Ensure the highest levels of guest satisfaction through continuous monitoring of guest feedback, addressing any complaints or issues, and proactively seeking ways to improve the guest experience. Compliance and Safety: Ensure all operations are in compliance with health and safety regulations, licensing laws, and company policies. Quality Control: Monitor the quality of service and facilities, ensuring cleanliness and maintenance standards are met. Conduct regular inspections of rooms, public areas, and facilities. Problem Solving: Address operational challenges quickly and effectively, making informed decisions to resolve issues that may affect the performance or guest experience. Collaboration: Work closely with department heads to streamline operations, improve efficiency, and achieve the property goals. Reporting: Prepare and present regular reports on operational performance, guest satisfaction, and financial results to the General Manager and senior management team. Qualifications: Proven experience as an Operations Manager or in a similar role. Strong understanding of operations, including front office, housekeeping, F&B, and maintenance. Excellent leadership and team management skills. Exceptional communication and interpersonal skills. Ability to multitask, prioritise, and solve problems in a fast-paced environment. Flexibility to work varying hours, including evenings, weekends, and holidays.

Our client, a professional services firm, are looking to expand their Reward Advisory team and are looking to bring in a Reward Director to join their busy team based in London (hybrid). The Reward Director will work with their clients to assist them in creating new reward ideas specific to their business within their own unique model and culture. Key Responsibilities: Develop partnerships and opportunities for the employee reward team by managing a strong network both within and outside the business. Support the growth of thought leadership throughout the employee reward programme, ensuring that clients receive the best service. Identify opportunities to develop new business, close deals and increase revenue. Shape and market unique and personalised reward solutions to clients, leveraging the business's global knowledge as needed. Manage projects with a high level of personal participation in delivery, as well as directing a project team where necessary, to ensure that the project meets the expectations of the customer and is profitable for the business. Oversee a small group of consultants and analysts. Key Skills: Extensive technical experience within reward is essential. Must have consulting experience. Experience running and delivering successful reward projects. Ability to develop perceptive questions with outstanding listening skills to create and develop the ideal strategy for each client. Must have a track record selling and driving revenue. Strong analytical skills, must be able to interpret and integrate data. Excellent written and verbal communication skills. Enthusiastic outlook on working outside of the box and being flexible in situations with no clear answer. Excellent stakeholder management skills.

Our Client is a well-established removals firm seeking an experienced General Manager to oversee all aspects of operations, including full control of staff, profit and loss (P&L) responsibility, and strategic direction. The successful candidate will play a critical role in ensuring the achievement of budgeted revenue and profit targets, providing leadership and guidance to develop an effective management team, and maintaining the highest levels of service that align with the company's policies and procedures. This role does not include a company car but offers a competitive salary and the opportunity to lead one of the industry's respected removals companies. General Manager Responsibilities: Oversee the achievement of budgeted revenue and profit targets, ensuring operational efficiency and financial health. Provide leadership and guidance to nurture an effective and stable management team, aiming for the achievement of business objectives. Regularly monitor service levels, ensuring all operational activities adhere to company policies and procedures. Manage company assets to conform to company standards, overseeing capital expenditure and funds flow budgets. Establish and maintain strong relationships with both potential and existing customers to secure continued and increased business. Innovate and improve operational methods and controls to enhance service levels and cost-effectiveness. Lead market penetration strategies to ensure the company's growth and future success. Structure the company effectively to meet objectives economically and efficiently. Uphold the company's service reputation and promote its image to customers, shareholders, and the community positively. Ensure the recruitment, retention, and development of high-quality staff to meet business goals. Monitor performance against annual budgets, addressing customer service issues as required. Maintain strong relationships with major clients and lead efforts in securing new corporate clients. Produce regular reports on revenue, profit, and cash targets. Attend industry and executive meetings, representing the company at a high level. Oversee the preparation and proposition of major contracts and the day-to-day management of staff. Ensure resources are fully utilised and managed efficiently. Submit annual budget documents, forecasts, and monthly reports. Undertake any other duties as assigned by the company. General Manager Requirements: Proven experience in a general management role, preferably within the removals, logistics, or similar industry. Strong financial acumen with experience managing P&L. Demonstrable leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a knack for building strong customer and staff relationships. Strategic thinker with the ability to drive business growth and operational efficiency. A bachelor's degree in business administration, Management, or a related field. A master's degree or professional certification would be advantageous. Familiarity with industry standards and regulations. Ability to manage multiple priorities and adapt to changing environments. Commitment to high-quality service and integrity in practice. This role offers an exceptional opportunity to grow your career with a leading organization in the removals industry. The successful candidate will be rewarded with a highly competitive salary and benefits package, reflecting the importance and responsibilities of the role.

We are currently partnering with a global consulting firm who are looking to hire a Senior Reward Manager to join their team in London. This position offers hybrid working. Responsibilities: Maintain and develop excellent relationships with clients. Identify opportunities to add value to client portfolio. Consulting with clients on projects within reward and compensation. Manage, mentor and coach members of the reward team. Understand individual client needs and develop suitable reward solutions to meet their business needs. Requirements: 5-8 years of experience and knowledge of reward and compensation structures. Must have experience working in a consulting firm. Experience managing and mentoring a team is required. Must be driven by finding solutions to complicated problems. Strong client management skills and data analysis skills are required. Ability to communicate and present ideas coherently.