Lululemon Athletica
Retail Operations Manager, Programs and Initiatives - EMEA Business Unit: Store Support Centre (SSC) Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team Reporting to the Senior Manager- Retail Operations, you will be responsible for the execution of the NSO program across the region, and the management of key EMEA wide programs and initiatives that impact the Retail porColio. This role is key in ensuring that all programs and initiatives are planned effectively, key stakeholders are enrolled successfully, and projects are managed end to end and to the highest standards core responsibilities Responsible for the project management of all in-region NSO's, optimisations, relocations and renovations- ensuring all key stakeholders effectively contribute to the successful delivery of all these projects. Leads in the discovery of new test concepts and new market entry from a Retail Operations perspective. Acts as a partner to the Construction team to ensure annual Bundles are managed effectively and are signed off in partnership with the RM's and Area Director. Partners with the Global team in the planning and execution of key strategic initiatives, projects and pop ups. Defines the annual Business Efficiencies strategy and manages the EMEA program identifying key opportunities to reduce operating costs, drive top line sales and improve business profitability. Partners with Global Procurement in the discovery phase of Business Efficiencies, and is a key partner/decision maker in the tendering process across the estate. Partners with FP&A in understanding key opportunities/benefits/costs to the region as part of the Business Efficiencies program. Partners with Legal in due diligence and understanding of any key risks contractually as part of the Business Efficiencies program. Leads the New Ways of Working program hosting regular listening sessions with Retail and key partners to understand opportuni&es to op&mise ways of working- reducing workload, automating processes and innovating with new systems and processes. Collaborates with Store Design, Construction, Real Estate, FP&A teams to priori&se short and long term goals. Supports the Senior Manager, Retail Opera&ons EMEA with departmental planning and organisation. Creates and fosters deep collaboration between the SSC and Retail. qualifications Bachelor's Degree required or higher in business opera&ons or related field, or equivalent experience in a similar field/industry, Project Management cer&fica&on or equivalent experience 5+ years leading teams in Retail or related field Skilled communicator and facilitator Self-starter comfortable creating structure and strategy must haves Acknowledge the presence of choice in every moment and take personal responsibility for your life. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously. additional notes Immigration support is potentially available for this role. Authorization to work in UK is required for this role. compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement Hybrid In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us . In your email, please include the position title, the location of the position and the nature of your request. The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions. At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual's own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.
Retail Operations Manager, Programs and Initiatives - EMEA Business Unit: Store Support Centre (SSC) Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team Reporting to the Senior Manager- Retail Operations, you will be responsible for the execution of the NSO program across the region, and the management of key EMEA wide programs and initiatives that impact the Retail porColio. This role is key in ensuring that all programs and initiatives are planned effectively, key stakeholders are enrolled successfully, and projects are managed end to end and to the highest standards core responsibilities Responsible for the project management of all in-region NSO's, optimisations, relocations and renovations- ensuring all key stakeholders effectively contribute to the successful delivery of all these projects. Leads in the discovery of new test concepts and new market entry from a Retail Operations perspective. Acts as a partner to the Construction team to ensure annual Bundles are managed effectively and are signed off in partnership with the RM's and Area Director. Partners with the Global team in the planning and execution of key strategic initiatives, projects and pop ups. Defines the annual Business Efficiencies strategy and manages the EMEA program identifying key opportunities to reduce operating costs, drive top line sales and improve business profitability. Partners with Global Procurement in the discovery phase of Business Efficiencies, and is a key partner/decision maker in the tendering process across the estate. Partners with FP&A in understanding key opportunities/benefits/costs to the region as part of the Business Efficiencies program. Partners with Legal in due diligence and understanding of any key risks contractually as part of the Business Efficiencies program. Leads the New Ways of Working program hosting regular listening sessions with Retail and key partners to understand opportuni&es to op&mise ways of working- reducing workload, automating processes and innovating with new systems and processes. Collaborates with Store Design, Construction, Real Estate, FP&A teams to priori&se short and long term goals. Supports the Senior Manager, Retail Opera&ons EMEA with departmental planning and organisation. Creates and fosters deep collaboration between the SSC and Retail. qualifications Bachelor's Degree required or higher in business opera&ons or related field, or equivalent experience in a similar field/industry, Project Management cer&fica&on or equivalent experience 5+ years leading teams in Retail or related field Skilled communicator and facilitator Self-starter comfortable creating structure and strategy must haves Acknowledge the presence of choice in every moment and take personal responsibility for your life. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously. additional notes Immigration support is potentially available for this role. Authorization to work in UK is required for this role. compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement Hybrid In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us . In your email, please include the position title, the location of the position and the nature of your request. The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions. At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual's own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.
Lululemon Athletica
City, Newcastle Upon Tyne
Assistant Store Manager Temporary Contract Ends September 30th Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth focused environment for our people. Job Summary The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling. Key Responsibilities of the Job Leadership and People Management Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations. Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Support the store's recruiting and hiring process, onboarding training, and overall performance management activities. Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth. Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations. Working with Others Establish supportive and productive relationships with all team members, focusing on personal and professional development. Collaborate with team members to ensure an optimal guest experience that values guests' time and supports store operations. Guest Experience Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options). Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests. Operations Implement the Store Manager's vision for the store and cascade to team members. Partner with Store Manager to review business data and metrics (e.g., profit and loss P&L statement) to inform planning processes (e.g., quarterly business review and sales planning). Partner with Store Manager to manage store's budget, labor hours, expenses, and P&L statement. Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Open and close the store in accordance with the opening and closing checklists. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility Accountable for delegated aspects of controllable budget or labour hours. People Management Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager. Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work. Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives. Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast paced environment. Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions. Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the "big picture" implications of decisions. Resilience: Remains persistent; recovers quickly from setbacks. Job Requirements Must be legally authorized to work in the country in which the store is located. Must be 18 years of age or older. Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only). Must have the ability to travel to assigned store. Availability Willing to work a flexible schedule including evenings, weekends, and holidays. Other Willingness Requirements Willing to work as part of a team and also complete work independently. Willing to move through a store for most of a shift to help guests and accomplish work. Willing to move boxes weighing up to 30 lbs (13.6 kg). Willing to work in an environment with bright lights and loud music. Experience Work experience in leadership or people management. Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent. Education: Bachelor's degree or equivalent. Experience: 1 year retail or sales specific management experience. In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us . In your email, please include the position title, the location of the position and the nature of your request.
Assistant Store Manager Temporary Contract Ends September 30th Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth focused environment for our people. Job Summary The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling. Key Responsibilities of the Job Leadership and People Management Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations. Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Support the store's recruiting and hiring process, onboarding training, and overall performance management activities. Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth. Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations. Working with Others Establish supportive and productive relationships with all team members, focusing on personal and professional development. Collaborate with team members to ensure an optimal guest experience that values guests' time and supports store operations. Guest Experience Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options). Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests. Operations Implement the Store Manager's vision for the store and cascade to team members. Partner with Store Manager to review business data and metrics (e.g., profit and loss P&L statement) to inform planning processes (e.g., quarterly business review and sales planning). Partner with Store Manager to manage store's budget, labor hours, expenses, and P&L statement. Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Open and close the store in accordance with the opening and closing checklists. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility Accountable for delegated aspects of controllable budget or labour hours. People Management Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager. Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work. Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives. Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast paced environment. Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions. Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the "big picture" implications of decisions. Resilience: Remains persistent; recovers quickly from setbacks. Job Requirements Must be legally authorized to work in the country in which the store is located. Must be 18 years of age or older. Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only). Must have the ability to travel to assigned store. Availability Willing to work a flexible schedule including evenings, weekends, and holidays. Other Willingness Requirements Willing to work as part of a team and also complete work independently. Willing to move through a store for most of a shift to help guests and accomplish work. Willing to move boxes weighing up to 30 lbs (13.6 kg). Willing to work in an environment with bright lights and loud music. Experience Work experience in leadership or people management. Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent. Education: Bachelor's degree or equivalent. Experience: 1 year retail or sales specific management experience. In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us . In your email, please include the position title, the location of the position and the nature of your request.