Master of Malt
Senior Partner Manager - Luxury On Trade & Independent Retail We're a multi-award-winning drinks and technology start-up on a mission to disrupt the drinks industry. We're re-imagining online drinks retail from the ground up, using cutting edge technology and fanatical customer service to build a company we want to be customers of and create unexpected delight as we help people explore, buy and enjoy high end whisky and other spirits. In everything we do, we are disruptive innovators; it is baked into our DNA to challenge orthodoxy and received wisdom wherever we find it. The role: As a commercially astute and strategically minded individual, you'll cultivate and expand key Luxury On-Trade accounts across central London, fostering strong brand relationships and driving success. You will also lead the distribution and growth of Maverick Drinks' brand portfolio within the luxury and independent retail channels, acting as a consultant to the trade and guiding customers on their craft spirits journey. Primary tasks and responsibilities Drive and evolve the luxury On-Trade and independent retail strategy in line with Master of Malt Trade and Maverick Drinks' broader objectives. Develop and implement joint business plans to exceed growth targets within the luxury channel. Oversee all commercial elements, including forecasting, A&P investment, and ensuring marketing activity delivers strong return on investment. Apply category knowledge in craft and fine spirits to provide actionable insights, support ranging decisions, and elevate brand presence. Increase distribution, visibility, and rate of sale for the Maverick Drinks core range, using key listings to unlock further portfolio opportunities. Manage and grow luxury On-Trade accounts in central London, fostering strong relationships and delivering consistent brand performance. Act as an eCommerce consultant for specialist luxury and independent retailers, driving customer profitability and strategic growth. Collaborate with internal teams, including brand ambassadors, to deliver impactful training on product, brand, and category that adds value for trade partners. Identify and develop new opportunities within your account base, creating compelling category-led propositions tailored to the craft spirits sector. Represent the brand at industry events and trade shows to build relationships, influence key stakeholders, and unlock new business opportunities. Proven track record managing key accounts in the luxury on-trade and independent retail sector, with the ability to demonstrate performance. Solid experience in national account management within the UK spirits industry. Extensive knowledge and experience managing luxury and independent retailers, including strategic planning and marketing. Successful track record of delivering NPD launches within the spirits category. Strong understanding of the UK spirits market, particularly with an off-trade focus. Comprehensive product knowledge across spirits categories, with a preference for experience in craft spirits. Ability to deliver value at all levels of customer hierarchy, particularly with senior stakeholders. Strong commercial acumen, numeracy skills, and the ability to identify growth opportunities. Exceptional negotiation and P&L management skills, with experience in financial analysis and category development. Full UK driving licence required as the role is field-based and will involve nationwide travel. Excellent organisational skills and the ability to prioritise effectively in a fast-paced environment. Strong sense of ownership and the ability to work independently and as part of a team. Wine & Spirit Education Trust (WSET) Qualification at Higher Level would be desirable Familiarity with Google Suite of apps We're all about boundless curiosity, so you'll discover loads of opportunities to spark your creative flair and work along-side unreal talent who all have the same job description, to 'Make Atom Successful.' Trust is at the epicentre of all that we can do, so you'll work in a transparent and honest environment where we have each other's backs, and be free of aging corporate policies and rules. Life here's about so much more than pay and benefits - you might get a slightly higher salary if you cram onto an expensive, crowded commuter train into the city, but you'll struggle to find a company with the flex, agility and unique-ness that we have. In short, we've got you covered financially but if money is your main driver, we're not for you. We hate waste in all of it's forms and time is no different, so we're focused on productivity and output rather than when or where you work, or what you wear into the office - you can come in fancy dress for all we care! This means that although we can't promise anything, flexible working options are built into our DNA. Along with the stuff you get for turning up to work each day (think private healthcare scheme, unlimited annual leave, pension, cycle-2-work, eye care, enhanced maternity & paternity leave, free food, drinks and parking at the office), you'll also get a healthy staff discount on our world-class range (just in case that makes a difference). We don't sit still, and there's a lot more to come Apply now if you want to join us.
Senior Partner Manager - Luxury On Trade & Independent Retail We're a multi-award-winning drinks and technology start-up on a mission to disrupt the drinks industry. We're re-imagining online drinks retail from the ground up, using cutting edge technology and fanatical customer service to build a company we want to be customers of and create unexpected delight as we help people explore, buy and enjoy high end whisky and other spirits. In everything we do, we are disruptive innovators; it is baked into our DNA to challenge orthodoxy and received wisdom wherever we find it. The role: As a commercially astute and strategically minded individual, you'll cultivate and expand key Luxury On-Trade accounts across central London, fostering strong brand relationships and driving success. You will also lead the distribution and growth of Maverick Drinks' brand portfolio within the luxury and independent retail channels, acting as a consultant to the trade and guiding customers on their craft spirits journey. Primary tasks and responsibilities Drive and evolve the luxury On-Trade and independent retail strategy in line with Master of Malt Trade and Maverick Drinks' broader objectives. Develop and implement joint business plans to exceed growth targets within the luxury channel. Oversee all commercial elements, including forecasting, A&P investment, and ensuring marketing activity delivers strong return on investment. Apply category knowledge in craft and fine spirits to provide actionable insights, support ranging decisions, and elevate brand presence. Increase distribution, visibility, and rate of sale for the Maverick Drinks core range, using key listings to unlock further portfolio opportunities. Manage and grow luxury On-Trade accounts in central London, fostering strong relationships and delivering consistent brand performance. Act as an eCommerce consultant for specialist luxury and independent retailers, driving customer profitability and strategic growth. Collaborate with internal teams, including brand ambassadors, to deliver impactful training on product, brand, and category that adds value for trade partners. Identify and develop new opportunities within your account base, creating compelling category-led propositions tailored to the craft spirits sector. Represent the brand at industry events and trade shows to build relationships, influence key stakeholders, and unlock new business opportunities. Proven track record managing key accounts in the luxury on-trade and independent retail sector, with the ability to demonstrate performance. Solid experience in national account management within the UK spirits industry. Extensive knowledge and experience managing luxury and independent retailers, including strategic planning and marketing. Successful track record of delivering NPD launches within the spirits category. Strong understanding of the UK spirits market, particularly with an off-trade focus. Comprehensive product knowledge across spirits categories, with a preference for experience in craft spirits. Ability to deliver value at all levels of customer hierarchy, particularly with senior stakeholders. Strong commercial acumen, numeracy skills, and the ability to identify growth opportunities. Exceptional negotiation and P&L management skills, with experience in financial analysis and category development. Full UK driving licence required as the role is field-based and will involve nationwide travel. Excellent organisational skills and the ability to prioritise effectively in a fast-paced environment. Strong sense of ownership and the ability to work independently and as part of a team. Wine & Spirit Education Trust (WSET) Qualification at Higher Level would be desirable Familiarity with Google Suite of apps We're all about boundless curiosity, so you'll discover loads of opportunities to spark your creative flair and work along-side unreal talent who all have the same job description, to 'Make Atom Successful.' Trust is at the epicentre of all that we can do, so you'll work in a transparent and honest environment where we have each other's backs, and be free of aging corporate policies and rules. Life here's about so much more than pay and benefits - you might get a slightly higher salary if you cram onto an expensive, crowded commuter train into the city, but you'll struggle to find a company with the flex, agility and unique-ness that we have. In short, we've got you covered financially but if money is your main driver, we're not for you. We hate waste in all of it's forms and time is no different, so we're focused on productivity and output rather than when or where you work, or what you wear into the office - you can come in fancy dress for all we care! This means that although we can't promise anything, flexible working options are built into our DNA. Along with the stuff you get for turning up to work each day (think private healthcare scheme, unlimited annual leave, pension, cycle-2-work, eye care, enhanced maternity & paternity leave, free food, drinks and parking at the office), you'll also get a healthy staff discount on our world-class range (just in case that makes a difference). We don't sit still, and there's a lot more to come Apply now if you want to join us.
Master of Malt
Master of Malt are looking for a scrappy, tech-savvy Ecommerce Director! Location: Hybrid - The leadership team meet a day per week in London, and then as a guide you'd need a day or two per week in our main office in Tonbridge, to get under the skin of the business. About Us We're the leading online retailer of Whisky and other premium spirits in the UK, having generated sales of approximately £84m as a group last year. With a Trustpilot score of 4.8, a fantastic industry reputation, the ability to offer next-day delivery until 9:30pm, and a range of 16,000+ different products, we've a lot to be proud of. But we've barely started. We want to continue re-imagining online drinks retail from the ground up, using technology and fanatical customer service to build a company we want to be customers of. We've grown a lot since we were just a few kids in a shed with big dreams and no money, but we haven't lost our hunger to build something great, and we're looking for people who have the same passion for making things better to join us on the journey. We're excited about the future, so if you'd like to come and help us build it, read on! About the Role Your job here will be to build, lead and be accountable for our eCommerce operation, soup to nuts. You'll deliver the best customer experience in the industry by a wide margin, and make great margins while you do it. You will lead and develop a team capable of handling all aspects of a standalone ecommerce business. This will include delivering: an amazing customer proposition (including loyalty schemes); UX, marketing; product ranging; content & design; pricing; and customer service. About You You're smart, tenacious and motivated, with a track record of building & operating a highly successful world class eCommerce businesses. Online retail is at the core of your being - it's what you do - it comes as effortlessly and naturally to you as breathing. You can explain every step of the chain from google to delivery in detail because you own it. Creating unexpected customer delight by delivering an incredible service sparks joy in you - that moment when you blow someone's mind because they weren't expecting what we did to be possible. But, you are also a born entrepreneur, and you love operating a highly profitable business which generates large amounts of cash to re-invest in growth. You're not one of these people who only knows how to burn through investors' money and then move on. You don't need to be a Whisky expert, but you'll need to enjoy it and care about the product in order to be the best in the world at selling it. You must know how to rally "A" players to your cause and are utterly intolerant of mediocrity. You love to coach and mentor incredible talent, but have no time for people who don't take ownership and put in the effort. You love to work and learn fast and have a positive can-do attitude. You are constantly adapting and improving the systems and processes around you. You get out of bed each morning excited to make things better. You love automating things so your team has more time to deliver value to customers rather than do paperwork, in fact you are pretty intolerant of humans doing repetitive tasks a machine could do better. You are also competitive and you like to win, which you routinely do.
Master of Malt are looking for a scrappy, tech-savvy Ecommerce Director! Location: Hybrid - The leadership team meet a day per week in London, and then as a guide you'd need a day or two per week in our main office in Tonbridge, to get under the skin of the business. About Us We're the leading online retailer of Whisky and other premium spirits in the UK, having generated sales of approximately £84m as a group last year. With a Trustpilot score of 4.8, a fantastic industry reputation, the ability to offer next-day delivery until 9:30pm, and a range of 16,000+ different products, we've a lot to be proud of. But we've barely started. We want to continue re-imagining online drinks retail from the ground up, using technology and fanatical customer service to build a company we want to be customers of. We've grown a lot since we were just a few kids in a shed with big dreams and no money, but we haven't lost our hunger to build something great, and we're looking for people who have the same passion for making things better to join us on the journey. We're excited about the future, so if you'd like to come and help us build it, read on! About the Role Your job here will be to build, lead and be accountable for our eCommerce operation, soup to nuts. You'll deliver the best customer experience in the industry by a wide margin, and make great margins while you do it. You will lead and develop a team capable of handling all aspects of a standalone ecommerce business. This will include delivering: an amazing customer proposition (including loyalty schemes); UX, marketing; product ranging; content & design; pricing; and customer service. About You You're smart, tenacious and motivated, with a track record of building & operating a highly successful world class eCommerce businesses. Online retail is at the core of your being - it's what you do - it comes as effortlessly and naturally to you as breathing. You can explain every step of the chain from google to delivery in detail because you own it. Creating unexpected customer delight by delivering an incredible service sparks joy in you - that moment when you blow someone's mind because they weren't expecting what we did to be possible. But, you are also a born entrepreneur, and you love operating a highly profitable business which generates large amounts of cash to re-invest in growth. You're not one of these people who only knows how to burn through investors' money and then move on. You don't need to be a Whisky expert, but you'll need to enjoy it and care about the product in order to be the best in the world at selling it. You must know how to rally "A" players to your cause and are utterly intolerant of mediocrity. You love to coach and mentor incredible talent, but have no time for people who don't take ownership and put in the effort. You love to work and learn fast and have a positive can-do attitude. You are constantly adapting and improving the systems and processes around you. You get out of bed each morning excited to make things better. You love automating things so your team has more time to deliver value to customers rather than do paperwork, in fact you are pretty intolerant of humans doing repetitive tasks a machine could do better. You are also competitive and you like to win, which you routinely do.