HCLTech

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. We've always approached our work with an idea-first attitude because every one of our accomplishments -no matter how big or small -can be traced back to an idea's single spark. It's that spark -that inner drive -that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled. Position: - Program Manager, Senior Program Manager Business Line:- Transitions & Transformation Projects / Programs Location- London, UK Job Type- Full Onsite Full time Employment - Permanent Position Overview The position requires delivery of program of projects globally by managing a team of project managers and/or should be responsible for execution of large project of size $20 million and above, defining and developing Project Management methodologies by working closely with the PMO- Head. He/ she should be able todefine processes and create WoW for projects, looks into overall project delivery and develop relationship with external and internal stakeholders including C-level executives. He/ She would be responsible for engaging in early phase of projects and work closely with the internal as well as external customer teams on Program delivery. Responsibilities Sets the direction for the entire Projects team, builds and leads a vibrant team Creates and manages a strong team of Project Managers Creates, Contributes and Implements the best practices Develops and lays down processes and procedure for the organization Contributes to business growth by expanding and enhancing current service offerings Awareness of and understands various Project Revenue Models Monitors the progress of all projects and deliverables Owns and is accountable for scope, effort, budget and delivery Drives continuous improvement in project deliveries and individual / team performance. Towards this, measures and analyzes deliveries and performance across projects and timeline. Contributes to annual planning of PMO and then executes it meticulously Is proactive and the ultimate escalation point on all matters related to all programs undertaken and team management Will look at Process efficiency and innovate methodology with a view to maximize value provided to the business units Establishes and maintains excellent relationships with customer / Business Units Viewed and perceived as a Role model and a genuine Team Player Managing & Reporting - Scope, Change Requests, Contractual Milestones, status to internal and external stakeholders Complying with PMO financial rigor and reporting- Weekly, monthly, quarterly Experience Total 12 to 15 years of experience, out of which at least 3 years at a senior management level. Experience in managing diverse and multiple teams and complete ownership and responsibility of the team Hiring and retaining the best talent, performance management Managing aspirations of individuals Creating and implementing growth & development plans for the team Managing team motivation levels Resource planning and balanced resource utilization across different Projects Mandatory Skills Should have managed Projects and Large Programs independently. Must have handled client management, transition, transformation and migration of projects Must have managed program budgets of up to US $ 100 Million. Understanding of contracts and bid management through to development of SOW's highly desirable. Manages conflict constructively, can identify areas of improvement in team thinking. Should have been managing a team of project Managers Should have good analytical skills and eyes of detail, assess risk thoroughly and understands cause & effect systems. Knowledge and experience of working on diverse business models and team models with their pros and cons Hands on with MS project, MS Excel and familiarity with other Project Management Tools Infrastructure domain knowledge - Transition and Transformation projects,/and/or experience in delivery of technology projects like product development, implementation of tools or systems Integration projects Experience of Global Delivery with offshore/ onsite model. Understanding of the entire engagement lifecycle starting from engagement initiation, transition to steady state Mandatory Soft Skills with level of competence, Ownership and accountability Excellent communication & interpersonal skills written and oral Client relationship management Experience of managing large teams Ability to mentor and motivate Independent decision making Problem solving and conflict resolution Ability to Manage Diversity Ability to resolve problems Qualification Bachelor's degree in IT/ Engineering/MBA or other management qualification Preferred PMP certified Preferred Extensive Project Management Training Proven Track record from Business Management perspective

Leader for Retail & CPG (RCPG) We seek a go-to-market (GTM) team lead with experience growing Application and Engineering services business across existing and new RCPG enterprises. This role will cut across a vast ecosystem of Application and engineering business technologies such as UX & UI, Digital Engagement Platforms, Modern Application Development, Multi-Channel Commerce, Cloud & Application Modernisation, API & Micro-services, RPA & Workforce Productivity Platforms, Mobility, Data and Advance Analytics, SaaS technologies like Salesforce, Workday, Kronos, ERP platforms such as SAP, Oracle, Microsoft based solutions and Agile & DevOps adoption, MES and PLM. Responsibilities will include: Driving the growth of Business in some existing and new RCPG customers. This will include building client relationships and leading opportunity development and conversion. Lead and manage a GTM team of 5-7 people and support the entire Retail & CPG customer set within Europe. Be consultative in your selling approach, as customers expect you to be their strategic digital partner. You may end up having to manage large and complex opportunities, which will require you to work with cross-functional teams in HCLTech and combine technical and commercial solutions. Engage with the ecosystem as well-an ecosystem of platform providers, product partners, and other strategic relationships that will help you and your customer in the digital transformation journey. Drive solution teams within HCLTech to develop market-leading solution approaches in Digital areas. Qualification for this role and past experiences: Minimum 15 years of experience, preferably with a Tier 1 IT/Digital Outsourcing organisation You should have a track record in building and managing a portfolio of accounts and drive growth. In this role, you would be required to achieve an annual PnL goal of $200Mn+; hence, you should have credibility in handling clients of this size and complexity. Experience in consultative sales, understanding clients' industry value chains, and bringing HCLTech's best to create business outcomes for those value chains. Experience in the pre-sale process, ability to lead large business opportunities, ability to design win themes and innovative commercial solutions. Candidate should have good knowledge of RCPG business, emerging opportunities, and threats. Strong business acumen; drive existing and new business through conceptualising strategies, developing key accounts, establishing strategic partnerships. Collaborate with solution teams, delivery teams, and other units in HCLTech to achieve the desired outcomes. Commercially savvy: understands targets, revenue, margins, and forecasts. Fluent in spoken and written English language. Any other language will be an added advantage. Above all, we would like to hire individuals who have the right passion and attitude toward achieving client and team goals. Team members who have this combination have achieved far higher growth for the business and for themselves at HCLTech Technologies. Location: London, United Kingdom. The role will require travel for meetings within Europe.

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. We've always approached our work with an idea-first attitude because every one of our accomplishments -no matter how big or small -can be traced back to an idea's single spark. It's that spark -that inner drive -that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled Technical Architect Job Purpose To conceptualize, design and implement the correct technical architecture and solutions in client environment, provide the required guidance to teams on high level design solutions and reduce project risk through accurate effort estimation and team skills. Job Description: In this role, you will respond to Requests for Proposals (RFPs), assess the degree of application fit, prepare and present demonstrations to convey how the application will benefit the customer and set proper expectations throughout the process in partnership with the Sales Team. Prepare and present compelling "Proof of Value" product demonstrations as needed for the solution defense. You will work closely with multiple Observability (AIOPS) portfolio of products, acting as a subject matter expert and Trusted Advisor across multiple Observability Suite of solutions Your role will involve direct interaction with Sales team and customers, helping them to rearchitect their enterprise Observability landscape To conceptualize and create the technical architecture framework designed as per project specifications. To effectively design and review high level technical product designs as per client requirements. To guide the teams and ensure timely delivery. To implement the technical architecture framework in client environment. To create reusable documents to capture all facets of the project progress Requirements, Experience, Education and Skills •12+ Years of experience in IT Infrastructure Implementation particularly in Enterprise Tools and/or Automation areas • Technical 2-3 service lines amongst Cloud, Enterprise Tools, Automation/AI, Operations Management. • Experience in technical design and implementation of tools infrastructure • Strong Operations background • Full time Bachelor's in science or Technology or Engineering is minimum, preference is Masters (M.S., MBA or MTech) •Excellent written and oral English communication skills along with strong documentation skills • Strong presentation and interpersonal skills and ability to present ideas in user friendly language •Flexibility to work on weekends and different time zones, when required for pursuit deliverables, should listen and collaborate more etc. •Ability to effectively prioritize and execute tasks in a high-pressure environment •Should be willing to travel to perform the required functions •Should be able to work in diverse team environment with flair for mentoring Technical Writer Collect the inputs from the engineering team and analysing existing documents for reusability Work collaboratively with developers and SMEsto produce quality and correct information Work with documentation tools such as Adobe Framemaker, to transform the first draft into a finished document Writes and edits procedural documentation such as user guides, manuals, and articles. Create product manuals with screenshots Gathers feedback from customers, engineers, and SMEs to improve technical documents.

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. We've always approached our work with an idea-first attitude because every one of our accomplishments -no matter how big or small -can be traced back to an idea's single spark. It's that spark -that inner drive -that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled. Role- Presales Consultant Location- London, UK Job Type - Onsite Full Time Employment- Permanent Technical Architect Job Purpose To conceptualize, design and implement the correct technical architecture and solutions in client environment, provide the required guidance to teams on high level design solutions and reduce project risk through accurate effort estimation and team skills. Job Description: In this role, you will respond to Requests for Proposals (RFPs), assess the degree of application fit, prepare and present demonstrations to convey how the application will benefit the customer and set proper expectations throughout the process in partnership with the Sales Team. Prepare and present compelling "Proof of Value" product demonstrations as needed for the solution defense. You will work closely with multiple Observability (AIOPS) portfolio of products, acting as a subject matter expert and Trusted Advisor across multiple Observability Suite of solutions Your role will involve direct interaction with Sales team and customers, helping them to rearchitect their enterprise Observability landscape To conceptualize and create the technical architecture framework designed as per project specifications. To effectively design and review high level technical product designs as per client requirements. To guide the teams and ensure timely delivery. To implement the technical architecture framework in client environment. To create reusable documents to capture all facets of the project progress Requirements, Experience, Education and Skills • 12+ Years of experience in IT Infrastructure Implementation particularly in Enterprise Tools and/or Automation areas • Technical 2-3 service lines amongst Cloud, Enterprise Tools, Automation/AI, Operations Management. • Experience in technical design and implementation of tools infrastructure • Strong Operations background • Full time bachelor's in science or technology or engineering is minimum, preference is Masters (M.S., MBA or MTech) • Excellent written and oral English communication skills along with strong documentation skills • Strong presentation and interpersonal skills and ability to present ideas in user friendly language • Flexibility to work on weekends and different time zones, when required for pursuit deliverables, should listen and collaborate more etc. • Ability to effectively prioritize and execute tasks in a high-pressure environment • Should be willing to travel to perform the required functions • Should be able to work in diverse team environment with flair for mentoring Technical Writer Collect the inputs from the engineering team and analyzing existing documents for reusability Work collaboratively with developers and SMEsto produce quality and correct information Work with documentation tools such as Adobe Framemaker, to transform the first draft into a finished document Writes and edits procedural documentation such as user guides, manuals, and articles. Create product manuals with screenshots Gathers feedback from customers, engineers, and SMEs to improve technical documents.

Are You Looking A New Change In Career? Are You Looking a Job Based in Belfast City? HCL have an exciting opportunity And Want To Share This With You . We Are Looking For Customer Service Executives For Our Clients Based In Belfast City Centre, We Are Conveniently Located On Great Victoria Street. Your Responsibilities: Managing Our Inbound Customer Service Via Telephone. Providing A High Standard Of Customer Service To Our Customers. Dealing With First Time Customer Query Resolution When Possible, Dealing with Correct Escalation Procedures. Using And Implementing Feedback Given From Coaching And Monitoring Sessions. Maintaining High Standard Data Security And GDPR Regulations. Following Your Assigned Daily Schedules and Tasks. What Are We Looking For? Somebody With A Passion For Good Customer Service for our Client. Excellent Written And Verbal Communication Skills. Punctual And Conscient. Good Attention To Detail. Hours: 40 Hours Per Week Monday - Friday 08:00 - 20.00 1 in 3 Saturdays Salary: £10 P/H Paid fortnightly Requirements: Full Time Availability Photographic ID (Passport Or Driving License) HCL\_BSERV Job Type: Full-time Salary: £20,800.00 per year Schedule: 8 hour shift Work Location: One location