CoStar Group, Inc.

Business Development Consultant, Patch: Tunbridge Wells, Maidstone, Rochester, Chatham, Gillingham and Canterbury, OnTheMarket - London Job Description COSTAR GROUP - BUSINESS DEVELOPMENT CONSULTANT, PATCH: TUNBRIDGE WELLS, MAIDSTONE, ROCHESTER, CHATHAM, GILLINGHAM AND CANTERBURY, ONTHEMARKET - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. In December 2023 CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, agents and developers better than ever! Learn more about OnTheMarket. ROLE DESCRIPTION As a successful OTM Business Development Consultant (BDC), you will have a high level of integrity and the opportunity to manage, nurture & grow your existing client base. You'll be a part of a dynamic, motivated team that strives who take an entrepreneurial approach to sell, train and retain your clients on the whole suite of OTM products. You will be working as part of a collaborative sales team who are on an exciting journey to become the UK's number 1 Residential Property portal! RESPONSIBILITIES Development of business growth through sourcing, generating, and building new business for OTM Understand the OTM suite of products and how they best supporting our customers needs Identifying new sales leads and contacting potential new clients Meeting new and existing clients in person Negotiating business terms with new and existing Working with senior team members to manage risks and communicate results You will build on excellent communication skills and product knowledge to pitch to new and prospective clients. Represent OTM by hosting and attending industry events and networking with property professionals in your market QUALIFICATIONS Proven track record of sales success - our most successful people generally have experience of selling online marketplaces, portals and similar B2B environments. We will consider other sales backgrounds. Demonstrate that you have maintained and grown clients over the medium and long-term, providing excellent service Outstanding communication, presentation and objection handling skills with the confidence and patience to make complex proposals. Excellent organisational skills and the ability to work to metrics in an intelligent, effective manner. Educated to degree level or equivalent experience. A consultative selling style with account management techniques to grow accounts over time. You love building relationships with clients and helping them problem-solve. Ability to navigate a large organisation - who is the decision-maker, the influencers, the blockers? How do I align them? WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 1- or by sending an email to .

Business Development Consultant - Patch: Newcastle, Sunderland, Tyne and Wear, Country Durham and Teeside, OnTheMarket - Manchester Job Description COSTAR GROUP - BUSINESS DEVELOPMENT CONSULTANT, PATCH: NEWCASTLE, SUNDERLAND, TYNE AND WEAR, COUNTY DURHAM AND TEESIDE, ONTHEMARKET - MANCHESTER OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. In December 2023 CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, agents and developers better than ever! Learn more about OnTheMarket. ROLE DESCRIPTION As a successful OTM Business Development Consultant (BDC), you will have a high level of integrity and the opportunity to manage, nurture & grow your existing client base. You'll be a part of a dynamic, motivated team that strives who take an entrepreneurial approach to sell, train and retain your clients on the whole suite of OTM products. You will be working as part of a collaborative sales team who are on an exciting journey to become the UK's number 1 Residential Property portal! RESPONSIBILITIES Development of business growth through sourcing, generating, and building new business for OTM Understand the OTM suite of products and how they best supporting our customers needs Identifying new sales leads and contacting potential new clients Meeting new and existing clients in person Negotiating business terms with new and existing Working with senior team members to manage risks and communicate results You will build on excellent communication skills and product knowledge to pitch to new and prospective clients. Represent OTM by hosting and attending industry events and networking with property professionals in your market QUALIFICATIONS Proven track record of sales success - our most successful people generally have experience of selling online marketplaces, portals and similar B2B environments. We will consider other sales backgrounds. Demonstrate that you have maintained and grown clients over the medium and long-term, providing excellent service Outstanding communication, presentation and objection handling skills with the confidence and patience to make complex proposals. Excellent organisational skills and the ability to work to metrics in an intelligent, effective manner. Educated to degree level or equivalent experience. A consultative selling style with account management techniques to grow accounts over time. You love building relationships with clients and helping them problem-solve. Ability to navigate a large organisation - who is the decision-maker, the influencers, the blockers? How do I align them? Candidates must possess a current and valid driver's license and have the ability to regularly drive for extended periods and intermittently throughout the workday. Our pre-employment screening will include completion of a Driving Record/Driving Abstract check prior to start. WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 1- or by sending an email to .

Business Development Consultant, Patch: East and South-East London, OnTheMarket - London Job Description COSTAR GROUP - BUSINESS DEVELOPMENT CONSULTANT, PATCH: EAST AND SOUTH-EAST LONDON, ONTHEMARKET - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. In December 2023 CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, agents and developers better than ever! Learn more about OnTheMarket. ROLE DESCRIPTION As a successful OTM Business Development Consultant (BDC), you will have a high level of integrity and the opportunity to manage, nurture & grow your existing client base. You'll be a part of a dynamic, motivated team that strives who take an entrepreneurial approach to sell, train and retain your clients on the whole suite of OTM products. You will be working as part of a collaborative sales team who are on an exciting journey to become the UK's number 1 Residential Property portal! RESPONSIBILITIES Development of business growth through sourcing, generating, and building new business for OTM Understand the OTM suite of products and how they best supporting our customers needs Identifying new sales leads and contacting potential new clients Meeting new and existing clients in person Negotiating business terms with new and existing Working with senior team members to manage risks and communicate results You will build on excellent communication skills and product knowledge to pitch to new and prospective clients. Represent OTM by hosting and attending industry events and networking with property professionals in your market QUALIFICATIONS Proven track record of sales success - our most successful people generally have experience of selling online marketplaces, portals and similar B2B environments. We will consider other sales backgrounds. Demonstrate that you have maintained and grown clients over the medium and long-term, providing excellent service Outstanding communication, presentation and objection handling skills with the confidence and patience to make complex proposals. Excellent organisational skills and the ability to work to metrics in an intelligent, effective manner. Educated to degree level or equivalent experience. A consultative selling style with account management techniques to grow accounts over time. You love building relationships with clients and helping them problem-solve. Ability to navigate a large organisation - who is the decision-maker, the influencers, the blockers? How do I align them? Candidates must possess a current and valid driver's license and have the ability to regularly drive for extended periods and intermittently throughout the workday. Our pre-employment screening will include completion of a Driving Record/Driving Abstract check prior to start. WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 1- or by sending an email to .

IT Support Team Leader, Costar - London Job Description COSTAR GROUP - IT SUPPORT TEAM LEADER - IT - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. ROLE DESCRIPTION We are looking for an experienced IT Support Technical Team Lead to join our team. In this role, you will help manage the productivity of CoStar Group employees by being the main escalation point of contact for information and problem resolution. This is accomplished by possessing a proven track record of managing a technical team to successfully maintain staffing levels, training and certification requirements, problem management and resolution processes and customer satisfaction via SLA and employee management. RESPONSIBILITIES Ability to build a cohesive team and to manage people effectively. Provide guidance, assistance, coordination and follow up on client questions and problems or malfunctions of all systems applications, hardware and software installed and maintained by the company. Participate in establishing telephone support rotations providing support to employees in offices across the US via remote assistance tools. Document problems and solutions in the internal knowledge base. Inform upper management of potential problems and identify problem trends. A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team. Provide data and reporting of KPI's and trends to management as needed. Work to make Service Desk the single source of truth and service delivery channel for IT. Monitor and manage phone queue (participating in escalated calls as needed). Analysis of business unit metrics to seek improvements in efficiency and productivity. Any other duties and special projects as assigned. QUALIFICATIONS Bachelor's Degree required from an accredited, not for profit university or college. A track record of commitment to prior employers. Management experience. Experience in corporate IT or Service Desk. Experience supporting Windows 10/11 workstations, Macs, Active Directory, Microsoft Office Suite and Windows File Permissions. O365 Admin experience. Experience supporting mobile devices such as iPads, iPhones, etc. WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and BlueFin. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.

Client Service Escalation Specialist, CoStar - London Job Description OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. As a CoStar Customer Service Escalation Specialist, you will be responsible for supporting and managing escalations while maintaining the relationships between departments and servicing client needs by providing professional, efficient, helpful and courteous support. RESPONSIBILITIES: Be the customer's (external & internal) point of contact for any escalated questions related to our products, research, billing, etc. Answer incoming calls; diagnose technical and application calls from customers, sales and other departments ensuring the customer's needs have fully been resolved. Second tier of support for other departments. Take escalated calls and provide consultation on policies and procedures as well as technical support for CoStar products and applications. Provide other departments direct feedback after case resolution. Take ownership of cases until they are fully resolved to ensure a world-class customer experience. Use negotiation and outstanding customer service to handle escalated calls from internal and external customers. Provide product knowledge and skills training on a one-to-one basis with customers and/or other departments. Support sales colleagues to ensure the world-class standard of customer service is maintained. Assist customers with usage of applications including problem-solving application and network-related issues. Track and coordinate escalated customer issues which require management response. Ensure follow-up and all concerns for possible trending analysis. Proactively recognize and alert others to trends impacting customer service. Enter actions for all customer contact in CRM including detailed notes for tracking. Diagnose and resolve software program problems with malfunctioning electro/mechanical equipment or software applications and recommend corrective action. Research, replicate, perform root cause analysis and provide feedback for product issues reported by customers. Promote teamwork and cooperative effort. QUALIFICATIONS Bachelor's degree or equivalent experience. Experience in customer service, building rapport over the telephone and overcoming objections. Knowledge of commercial real estate preferred. Excellent interpersonal skills (Communication, Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences at all levels of management. Ability to deliver results while working to deadlines under pressure. Ability to plan and organize workload in a fast-paced environment. Ability to be flexible and adapt to changing situations at a high growth company. WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognize the positive value of diversity and promote equality. We aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.