Smart10Ltd

13 job(s) at Smart10Ltd

Smart10Ltd Panshanger, Hertfordshire
Feb 24, 2026
Full time
Job Title Customer Service Administrator Salary £26,000 £27,500 per annum Location Welwyn Garden City Contract Full-time, office-based Overview Our client is recruiting for a Customer Service Administrator & Technical Support to join a supportive and friendly customer service team. This role is ideal for an organised and proactive individual who has technical experience or is keen to learn, as technical support forms a key part of the position. You will provide excellent customer service to corporate (B2B) clients while handling associated administrative tasks. Key Responsibilities Providing phone and email support to corporate clients Handling mobile and fixed-line service enquiries Liaising with suppliers and network providers to resolve technical issues Processing new business requests Supporting internal sales and service teams Updating systems and databases accurately Producing client reports using Excel (training provided) General office administration Skills & Experience Strong communication skills and professional telephone manner Well organised with excellent attention to detail Technical experience or willingness to learn Proactive, reliable, and able to take ownership Comfortable working independently and as part of a team Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Smart10Ltd Wolstanton, Staffordshire
Feb 13, 2026
Full time
Health & Safety Administrator Newcastle-under-Lyme Monday to Thursday: 7:00am - 4:00pm Friday: 7:00am - 1:00pm Salary: £26,500 - £28,000 Smart10 Recruitment are currently recruiting for a Health & Safety Administrator on behalf of our client based in Newcastle-Under-Lyme. This is an excellent opportunity for a highly organised individual to support the Health, Safety and Environment (HSE) function and contribute to maintaining a safe, compliant, and efficient workplace. The Role The Health & Safety Administrator will provide essential day-to-day administrative support to the HSE Manager, ensuring that systems, processes, and documentation are accurately maintained. You will play a key role in supporting compliance, coordinating training and audits, tracking actions, and promoting a positive health and safety culture across the organisation. Key Responsibilities Provide administrative support to the HSE Manager and wider team. Maintain health & safety documentation, registers, and records in line with legal requirements. Assist with incident, accident, and near-miss reporting systems and track corrective actions. Coordinate training sessions, inductions, and refresher courses while monitoring expiry dates. Prepare reports, statistics, and dashboards to support compliance and decision-making. Support audits and inspections through document preparation and evidence collation. Act as a point of contact for HSE-related administrative queries and communications. Skills & Experience Required Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and meet deadlines. Confident written and verbal communication skills. Proficiency in Microsoft Office applications. Previous administrative experience, ideally within a health & safety or regulated environment (desirable). Basic understanding of health & safety principles is advantageous. Qualifications (Desirable) NVQ / Diploma in Business Administration or similar. IOSH or NEBOSH qualification, or willingness to work towards one. Personal Attributes Proactive, reliable, and well-organised. A supportive team player with a willingness to learn and develop. Benefits Company pension scheme Employee Assistance Programme On-site parking Health cash plan Birthday off (if it falls on a working day) Cycle to work scheme Eye test voucher If you are looking to build your career within Health & Safety and want to join a supportive and growing organisation, we would love to hear from you. Apply today with Smart10 Recruitment. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Smart10Ltd Leagrave, Bedfordshire
Feb 13, 2026
Full time
Regional Sales Advisor - Order Processing Location: Luton Contract: Permanent, Full-Time Salary: £35,000 per annum Bonus: £3,000 per annum (based on business and personal performance) Working Hours: Monday to Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:00pm About the Role We are recruiting on behalf of our client for a Regional Sales Advisor to join their Order Processing team based in Luton. This is a key operational role supporting regional sales teams, customers, and external partners to ensure a smooth end-to-end order process. The position plays an important part in delivering excellent customer service while managing high-volume order activity within a structured, fast-paced environment. Key Responsibilities Accurately processing customer orders using an ERP system Managing and maintaining customer master data Creating and managing installation documentation Monitoring orders from placement through to delivery and installation Liaising with dealers, distributors, logistics providers, and internal teams Managing order books and resolving order-related queries Coordinating with warehouses to ensure timely and accurate deliveries Managing loan stock movements where required Booking and coordinating installation surveys Delivering a high level of customer service at all times Candidate Requirements Previous experience in sales administration, order processing, or customer service Strong administrative skills with excellent attention to detail Experience working with ERP systems (SAP is essential) Ability to manage multiple tasks and competing deadlines Confident communicator with strong written and verbal skills Organised, proactive, and solutions-focused approach Comfortable working in a fast-paced, process-driven environment What's on Offer £35,000 basic salary £3,000 annual bonus (based on business and individual performance) Permanent, full-time position Office-based role in Luton Structured working hours with an early Friday finish Opportunity to join a stable and well-established organisation Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Smart10Ltd St. Albans, Hertfordshire
Feb 12, 2026
Full time
LEGAL SECRETARY - COMMERCIAL REAL ESTATE Location: Hertfordshire or City of London Salary: Up to £40k Hours: 37.5 hours per week Monday - Friday, 9:00am - 5:30pm Contract: Permanent, Full-Time The Company An excellent opportunity has arisen for an experienced Legal Secretary to join a highly regarded commercial law practice with a strong professional reputation and a collaborative, flexible working culture. This firm is committed to supporting employee development and offers a positive environment where you can learn, grow, and progress within your legal career. The Role Working within the Commercial Real Estate team, you will provide comprehensive secretarial and administrative support to fee earners, ensuring the smooth and efficient running of transactions and client matters. This is a varied position suited to a proactive individual who thrives in a busy, deadline-driven environment. Key Responsibilities Copy and audio typing legal documents using systems such as Word, iManage, Outlook, PDF Docs, Acrobat, Indigo, DocuSign and Excel Proofreading, amending, formatting and transcribing documentation Converting PDFs to Word and producing documents in house style Managing dictation via Bighand Handling telephone and email enquiries professionally and relaying messages promptly Printing, scanning and photocopying documentation Supporting AML processes and completing searches Preparing and submitting SDLT and Land Registry applications, including drafting forms (AP1, TR1), responding to requisitions and uploading documents Managing post-completion formalities such as notices of transfer/charge and deeds of covenant Conducting Land Registry searches, requesting office copies and expediting applications Preparing lease and deed summaries and scheduling deeds Liaising with lenders and local authorities to obtain documentation Drafting correspondence to clients, HMRC, HMLR and solicitors Opening and closing client files, including ID checks and compliance documentation Compiling sales packs, preparing replies to CPSEs and drafting basic reports on title Preparing invoices, BACS/TT payments, checking ledgers and verifying bank details Supporting credit control by issuing overdue payment reminders Coordinating diary management, meetings and virtual appointments (Teams/Zoom) Providing ad hoc administrative support across departments as required Key Skills & Experience Previous Legal Secretary experience, ideally within Commercial Real Estate Exceptional attention to detail and strong organisational skills Ability to prioritise workloads in a fast-paced, transactional environment Advanced IT skills including Outlook, Word, Excel, PDF software and DocuSign Strong understanding of legal processes and practice Excellent communication skills with a professional telephone manner High standard of grammar and spelling A proactive, adaptable and team-focused approach Benefits 25 days annual leave Discretionary perks Statutory pension Death in Service (4x salary) Please note: This job description is not exhaustive, and additional duties may be required to support the needs of the business. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy
Smart10Ltd
Feb 12, 2026
Full time
Marketing Account Executive Location: Local to Welwyn/Hatfield, Hertfordshire (Hybrid 4 days office / 1 day WFH after probation) Salary: £29,000 £33,000 per annum Contract: Full-time, Permanent Hours: Monday Friday, 9:00am 5:30pm About the Opportunity Our client is an established and growing marketing agency is seeking a confident and organised Marketing Account Executive to join their team. This is an exciting opportunity for someone looking to build their career within a fast-paced agency environment, supporting the delivery of integrated marketing campaigns across a diverse client portfolio. You will act as a key liaison between clients and internal teams, ensuring projects are delivered on time, within budget, and to an exceptional standard. The Role Working closely with Account Directors and Managers, you will coordinate and support the end-to-end delivery of marketing and communications projects. Campaigns span multiple channels including video, digital marketing, social media, live events, print materials, and below-the-line (BTL) activity. Responsibilities will include: Acting as a primary day-to-day contact for clients Managing projects from initial briefing and quoting through to final delivery Coordinating creative development and overseeing production processes Monitoring budgets, timelines, and resource allocation Ensuring all deliverables meet agreed deadlines and quality standards Researching suppliers, materials, and industry trends to support campaign development Maintaining the agency s high standards of client service Skills & Experience Required Strong organisational and project coordination skills Excellent written communication, proofreading, and attention to detail Confident presentation and interpersonal abilities Experience managing digital projects and marketing campaigns Familiarity with CMS platforms for website updates Experience scheduling and managing content across social media channels Working knowledge of SEO principles and Google Ads Ability to develop engaging content ideas for web and social platforms Comfortable analysing campaign performance and producing reports Proactive, positive, and team-oriented approach Preferred Background: Previous experience within a marketing or PR agency environment A degree in Marketing or a related field Full UK driving licence What s on Offer Competitive salary of £29,000 £33,000 Clear progression opportunities within a growing agency Ongoing training and professional development support Hybrid working (following successful completion of probation) Supportive, collaborative team culture This role would suit a motivated marketing professional who thrives in a client-facing agency environment and enjoys seeing projects through from concept to completion. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy
Smart10Ltd St. Albans, Hertfordshire
Feb 11, 2026
Full time
Job Title: People HR Manager Location: St Albans Hours: Monday to Friday, 9:00am - 5:00pm Salary: £55,000 - £60,000 per annum Industry: Professional Services Shape the Future of a People-First Organisation Are you an experienced HR professional ready to step into a role where you can truly influence culture, strategy, and employee experience? Our client is seeking a dynamic People HR Manager to help foster a progressive, high-performing environment where individuals feel supported, valued, and empowered to succeed. This is a hands-on position that blends strategic insight with operational excellence. You will play a pivotal role in driving key HR initiatives, championing wellbeing, and building a workplace culture that attracts and retains exceptional talent. Key Responsibilities HR Operations & Employee Lifecycle Lead, coach, and develop the People Officer, supporting their professional growth. Oversee the full employee lifecycle, including: oRecruitment & onboarding: Attract, engage, and secure top-tier talent. oInduction: Create a seamless and welcoming integration experience. oPayroll: Manage payroll processes and authorise monthly reports. oPensions: Ensure full legislative compliance. oPerformance management: Partner with managers to drive continuous improvement. oOrganisational changes, probation reviews, and offboarding. Maintain HR policies and procedures that are compliant, forward-thinking, and aligned with Lexcel/ISO standards. Support the development of an HR data dashboard to analyse key metrics and guide strategic decision-making. Employee Relations & Culture Act as a trusted first point of contact for HR queries, approachable, consistent, and solutions-oriented. Manage employee relations cases with professionalism, fairness, and discretion. Oversee return-to-work processes and proactively monitor absence trends. Collaborate with the Head of People on training needs analysis and deliver internal training where appropriate. Contribute to impactful people projects, including apprenticeships, trainee programmes, and learning & development initiatives. Provide cover across People support functions when required. Stay ahead of employment law developments and HR best practice, promoting a culture of continuous improvement. About You To succeed in this role, you will bring both credibility and energy, alongside a genuine passion for creating exceptional employee experiences. Essential skills and experience: Proven experience in a managerial HR role. Ideally, experience within legal or professional services environments. Demonstrated success managing high-volume, fast-paced HR operations. Relevant degree or CIPD Level 5 (or equivalent practical experience). A confident communicator with the ability to influence stakeholders at all levels. Strong line management capability. Sound knowledge of current UK employment law. Advanced IT skills and experience with HRIS platforms. Confidence in analysing and interpreting HR data and metrics. Commercial awareness and experience within a performance-driven environment. Highly discreet, empathetic, and trustworthy. Ready to Make a Lasting Impact? If you are a proactive HR leader who thrives on shaping culture and driving meaningful change, we would love to hear from you. Apply today and take the next step in a role where your expertise will truly matter. Thank you for your interest in this vacancy, advertised by Smart10 Recruitment Group, acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy for details on how we manage your data.
Smart10Ltd Borehamwood, Hertfordshire
Feb 11, 2026
Contractor
Job Title Accounts Assistant Hours - Monday to Friday 9am to 5pm Salary: £32,000 Benefits - Free on-site parking, 25 days holiday, 8% Pension, 10% Company bonus (£3200) Location- Borehamwood Duration: 6 month Contract What to know about this employer: A market leader in the UK and Europe Multi award winning business including Investors of people 2021 An employer of choice in the local area, renowned for offering the best training and development in addition to an impressive list of benefits. Purpose of the role: To support the group finance function by taking ownership of Account Receivables and assist in all areas of management accounts. Day to Day responsibilities: Manage invoicing, cash allocation and customer account reconciliations Process payments, post transactions accurately and carry out regular bank reconciliations. Manage invoicing, credit control and allocation of payments, including resolving bounced or rejected payments. Apply core Accounts Receivable principles, ensuring processes are followed correctly and ledgers remain accurate and up to date. Proactively chase outstanding payments and resolve queries to reduce aged debt. Maintain accurate ledgers and produce reports to support cashflow visibility. Setting up SEPA direct debits Supporting with Month End Assist with preparing monthly reporting pack for regional & global head office Monitor and complete balance sheet reconciliation Skills and Attribute: Proven understanding of Accounts Receivable AAT qualified or starting ACCA / CIMA or Finance & Accounting degree accepted Advance Excel experience Personal attributes: methodical, thorough, organised, precise , personable, attention to detail and resourceful. Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates for this opportunity.
Smart10Ltd Hatfield, Hertfordshire
Feb 04, 2026
Contractor
Appointment Booker / Administrator - Temporary (Immediate Start) Hatfield Monday to Friday, 9:00am - 5:00pm Initially 2 weeks, with potential for extension Hourly rate: £13.00 - £15.00 per hour The Opportunity We are currently recruiting for a confident and organised Appointment Booker / Administrator to join a busy team based in Hatfield. This is a fast-paced, temporary position ideal for someone who enjoys speaking with people, is highly computer literate, and can hit the ground running. Key Responsibilities Making a high volume of outbound calls to tenants to arrange essential works Booking appointments efficiently and accurately Updating internal CRM systems and maintaining accurate records Providing reassurance and building trust with tenants Handling queries professionally while delivering excellent customer service What We're Looking For Strong computer skills with confidence using PCs and CRM systems Excellent communication skills with a professional telephone manner Confident, persuasive, and comfortable negotiating when required Ability to reassure customers and build rapport quickly Highly organised with good attention to detail Reliable and available immediately Why Apply? Immediate start available Friendly and supportive team Potential for the assignment to be extended Great opportunity to gain valuable experience in a customer-focused administrative role If you are proactive, personable, and ready for your next temporary opportunity, we would love to hear from you. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Smart10Ltd Borehamwood, Hertfordshire
Feb 04, 2026
Full time
Commercial Analyst Salary: £35,000 - £36,000 + 15% company bonus Benefits: 2 day working from home, 20 days holiday, Life insurance+ 5 % pension Location: Borehamwood A globally recognised, heritage-led brand offering a collaborative and inclusive working environment, where employees are supported to develop their skills, contribute ideas, and take pride in representing a name synonymous with quality and excellence. Committed to high standards, integrity, and long-term growth, Filippo Berio values teamwork, cultural diversity, and employee wellbeing, encouraging a people-first culture within a stable and respected international organisation Responsibilities: Liaise with the sales and finance teams in preparing, inputting and evaluating promotions on our Vistex / SAP management tool. To liaise with the corporate Vistex team in Italy to align with international trade marketing functions. Compile weekly market audit of Companies and competitor product pricing in the market across product range Prepare monthly reports using data sets showing product and brand performance. Generate data and actionable insights Help the sales team in preparing customer presentations. To prepare and issue daily / weekly / monthly sales and margin customer data to internal teams To evaluate promotions to evaluate success against KPIs Attributes: Previous experience as a Data analyst essential Experience in FMCG, Retail and E-commerce is highly beneficia Tenacious, intelligent, ambitious, pro active team player Numerate with excellent data analytical and presentation skills Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Smart10Ltd Hertford, Hertfordshire
Jan 31, 2026
Full time
Finance Manager (Must be Part or Fully Qualified) Location: Hertford Salary: £45,000 pa Type: Full-time office based, permanent role What you should know about this employer: Well-established, internationally recognised brand with a strong reputation for quality and innovation. The business is entering an exciting phase of growth and is focused on strengthening and scaling its finance function to support this next chapter. Purpose of the role: You ll play a key role across purchase ledger, sales ledger, banking, VAT and month-end support, working closely with the Finance Assistant, and external accountants, to ensure accurate, timely financial processing. Our client is seeking a Qualified Finance professional who is looking for their next challenge in a forward thinking business, who has big growth plans. An individual who is looking to progress within their career to a potential FC Role in the future. As Finance Manager, your responsibilities will include: Managing the Purchase Ledger supplier set-up and maintenance, query resolution and supplier payment runs Maintaining the Sales Ledger, raising invoices and credits, issuing statements and supporting credit control Completing daily and weekly bank reconciliations across all accounts, including merchant services, petty cash and expenses Preparing and submitting monthly VAT returns under MTD, maintaining clear audit trails and supporting EC/Intrastat reporting where required Ensuring high data integrity within Microsoft Business Central, including accurate dimensions and document attachments Acting as a professional point of contact for supplier and customer queries We re looking for someone who is: AAT, ACA or ACCA Must be part or fully qualified Experienced in a similar Finance Manager role, ideally within manufacturing, FMCG or product-based businesses Confident using ERP systems and Excel (lookups, pivots, basic formulas) Highly organised with excellent attention to detail and numerical accuracy A clear, professional communicator who builds strong relationships and is keen to progress long-term Previous responsibility of managing a small team would be beneficial Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Smart10Ltd St. Albans, Hertfordshire
Jan 30, 2026
Full time
Title: Semi Senior Accountant Salary: £33,000 Location: St albans A Fantastic opportuntiy for development What you need to know about this employer Family-run accountancy firm providing full accounting, taxation and payroll services to a broad range of clients. The firm prides itself on delivering a professional, efficient and friendly service, tailored to each client s individual needs. The team is supportive, loyal and highly experienced, with a strong focus on collaboration and knowledge sharing. Purpose of the role As a Semi-Senior Accountant, you will manage a small client portfolio while supporting a range of accounting and tax services across the practice. The role is client-facing and relationship-driven, requiring a proactive approach to understanding clients businesses and helping them maximise their financial outcomes. You will have the opportunity to take ownership of your work while developing towards reviewing the work of others as your experience grows. Job responsibilities Manage a portfolio of clients and build strong, trusted relationships Oversee and/or prepare bookkeeping, VAT returns and management accounts Prepare statutory accounts for sole traders, partnerships and limited companies Prepare corporation tax and personal tax returns Ensure work is completed accurately and in line with deadlines Liaise with clients to understand their needs and provide ongoing support Review work completed by junior team members as appropriate Undertake additional accounting and tax tasks as required Key requirements: ACA/ACCA part or fully qualified 2 years experience in practice Strong communication and client relationship skills Ability to manage workload and deadlines Experience with Xero, QuickBooks and Sage Good Excel and Word skills Experience across personal and corporate tax Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Smart10Ltd St. Albans, Hertfordshire
Jan 29, 2026
Full time
Customer Interaction & Compliance Executive Location: St Albans (Office-based during probation, hybrid working available after successful completion) Salary: £26,000 £30,000 per annum Job Type: Full-time, Permanent Smart10 are recruiting on behalf of a well-established and growing organisation within the online services sector. This is an excellent opportunity for candidates with a strong customer service background who enjoy working with people and have a keen eye for detail. Graduates will also be considered. The Role This position sits within a customer interaction and compliance-focused team, supporting customers via phone, email, and live chat . You will be responsible for handling customer queries, reviewing information, and identifying any potential risks, ensuring all interactions are accurately documented and handled professionally. This role would suit someone confident communicating with customers, comfortable asking questions, and able to manage sensitive conversations calmly and professionally. Key Responsibilities Handling customer interactions via telephone, email, and live chat Reviewing and documenting customer conversations accurately Identifying potential risk indicators and escalating where appropriate Assessing customer information and supporting internal checks Maintaining a high standard of customer service at all times Working closely with internal teams to ensure processes are followed correctly Ensuring strong attention to detail when reviewing customer data and documentation The Ideal Candidate Comes from a strong customer service background Comfortable speaking with customers over the phone, email, and live chat Excellent verbal and written communication skills High level of attention to detail Professional, calm, and confident when dealing with customers Able to manage multiple tasks and prioritise effectively Graduates are welcome to apply Previous experience in regulated or compliance-based environments is beneficial but not essential Working Hours This role operates on a shift rota: 11:00am 7:00pm or 12:00pm 8:00pm One weekend shift every two weeks (either Saturday or Sunday) Benefits Competitive salary of £26,000 £30,000 Hybrid working available after probation Supportive team environment Ongoing training and development Excellent opportunity for career progression Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Smart10Ltd Hoddesdon, Hertfordshire
Jan 29, 2026
Full time
Finance Manager (Must be Part or Fully Qualified) Location: Hoddesdon Salary: Between £35,000 to £45,000 pa Type: Full-time office based, permanent role Smart10 is proud to be partnering with a market-leading product-led business to recruit a proactive Finance Manager . This is a fantastic opportunity for someone looking to build a long-term finance career within a fast-growing, commercially focused environment, where exciting career progression awaits for the successful applicant. You ll play a key role across purchase ledger, sales ledger, banking, VAT and month-end support , working closely with the Finance Assistant, and external accountants, to ensure accurate, timely financial processing. Our client is seeking a Qualified Finance professional who is looking for their next challenge in a forward thinking business, who has big growth plans. An individual who is looking to progress within their career to a potential FC Role in the future. Job Responsibilities: As Finance Manager, your responsibilities will include: Managing the Purchase Ledgersupplier set-up and maintenance, query resolution and supplier payment runs Maintaining the Sales Ledger , raising invoices and credits, issuing statements and supporting credit control Completing daily and weekly bank reconciliations across all accounts, including merchant services, petty cash and expenses Preparing and submitting monthly VAT returns under MTD, maintaining clear audit trails and supporting EC/Intrastat reporting where required Ensuring high data integrity within Microsoft Business Central, including accurate dimensions and document attachments Acting as a professional point of contact for supplier and customer queries We re looking for someone who is: AAT, ACA or ACCA Must be part or fully qualified Experienced in a similar Finance Manager role, ideally within manufacturing, FMCG or product-based businesses Confident using ERP systems and Excel (lookups, pivots, basic formulas) Highly organised with excellent attention to detail and numerical accuracy A clear, professional communicator who builds strong relationships and is keen to progress long-term Previous responsibility of managing a small team would be beneficial Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data