A leading GovTech company is seeking a Product Consultant Manager in Greater London to lead a diverse team delivering local government products. This hybrid role involves driving service delivery excellence, managing projects within budget, and mentoring consultants to enhance service standards. Ideal candidates should have strong leadership and stakeholder engagement skills, with experience in project management, particularly in the public sector. A supportive work environment with substantial benefits awaits you.
Feb 28, 2026
Full time
A leading GovTech company is seeking a Product Consultant Manager in Greater London to lead a diverse team delivering local government products. This hybrid role involves driving service delivery excellence, managing projects within budget, and mentoring consultants to enhance service standards. Ideal candidates should have strong leadership and stakeholder engagement skills, with experience in project management, particularly in the public sector. A supportive work environment with substantial benefits awaits you.
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. We are looking for an experienced and inspiring Product Consultant Manager to lead a diverse team of consultants delivering Civica's Local Government product suite. This is a pivotal leadership role focused on driving exceptional customer service during implementation, ensuring projects are delivered on time and within budget, and developing a high performing, multi skilled consultancy team. This is a hybrid role with a mix of office based and remote working arrangements. Reporting to the Director of Product Consultancy (Local Government), you will set the standard for service delivery excellence, provide strong governance and mentoring, and act as a key point of contact for Project and Account Managers across the business. If you're passionate about public sector transformation, thrive in a leadership role, and want to make a real difference to citizens and communities, we'd love to hear from you Responsibilities Lead, mentor and develop a team of Product Consultants delivering solutions to Local Government customers. Manage work schedules and resource allocation to ensure efficient and effective delivery of the product suite. Ensure projects are delivered within agreed budgets and timescales. Manage contractual delivery milestones to mitigate revenue risk. Establish and uphold best practice policies and processes for solution delivery. Review onsite delivery reports to maintain consistent, high service standards. Facilitate regular team meetings and workshops to share knowledge, updates and best practice. Act as a key advisor to Project and Account Managers on service delivery and solution options. Perform line management responsibilities including 1:1s, appraisals, team development, recruitment and performance management. Drive cross skilling initiatives to develop multi disciplinary consultants across complementary solution areas. Maintain strong governance and insight across the full Civica portfolio deployed within Local Government. Preferred Skills & Experience Experience managing customer relationships within a service delivery environment. Proven track record of leading and inspiring high performing teams. Strong Service Delivery and Project Management experience (PRINCE2 preferred). Excellent stakeholder engagement and communication skills at all levels. Understanding of Civica systems, including SOPs and Proact. Strong planning, organisational and prioritisation skills. Experience delivering projects within the GovTech sector. Advanced knowledge of Microsoft products including Word, Excel, PowerPoint and Project. We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Electric Vehicle (EV) Scheme - A wide range of electric & hybrid vehicles. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Feb 28, 2026
Full time
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. We are looking for an experienced and inspiring Product Consultant Manager to lead a diverse team of consultants delivering Civica's Local Government product suite. This is a pivotal leadership role focused on driving exceptional customer service during implementation, ensuring projects are delivered on time and within budget, and developing a high performing, multi skilled consultancy team. This is a hybrid role with a mix of office based and remote working arrangements. Reporting to the Director of Product Consultancy (Local Government), you will set the standard for service delivery excellence, provide strong governance and mentoring, and act as a key point of contact for Project and Account Managers across the business. If you're passionate about public sector transformation, thrive in a leadership role, and want to make a real difference to citizens and communities, we'd love to hear from you Responsibilities Lead, mentor and develop a team of Product Consultants delivering solutions to Local Government customers. Manage work schedules and resource allocation to ensure efficient and effective delivery of the product suite. Ensure projects are delivered within agreed budgets and timescales. Manage contractual delivery milestones to mitigate revenue risk. Establish and uphold best practice policies and processes for solution delivery. Review onsite delivery reports to maintain consistent, high service standards. Facilitate regular team meetings and workshops to share knowledge, updates and best practice. Act as a key advisor to Project and Account Managers on service delivery and solution options. Perform line management responsibilities including 1:1s, appraisals, team development, recruitment and performance management. Drive cross skilling initiatives to develop multi disciplinary consultants across complementary solution areas. Maintain strong governance and insight across the full Civica portfolio deployed within Local Government. Preferred Skills & Experience Experience managing customer relationships within a service delivery environment. Proven track record of leading and inspiring high performing teams. Strong Service Delivery and Project Management experience (PRINCE2 preferred). Excellent stakeholder engagement and communication skills at all levels. Understanding of Civica systems, including SOPs and Proact. Strong planning, organisational and prioritisation skills. Experience delivering projects within the GovTech sector. Advanced knowledge of Microsoft products including Word, Excel, PowerPoint and Project. We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Electric Vehicle (EV) Scheme - A wide range of electric & hybrid vehicles. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
A leading technology firm in the UK is seeking a Head of Presales focused on Central Government and Defence. This high-impact leadership role will shape the future of digital and data solutions, requiring experience in presales leadership and stakeholder engagement. The ideal candidate will engage with public sector organisations to provide innovative solutions while enhancing customer relationships. Join us to make a meaningful impact and help improve outcomes in public services. Enjoy a supportive work environment and generous perks.
Feb 23, 2026
Full time
A leading technology firm in the UK is seeking a Head of Presales focused on Central Government and Defence. This high-impact leadership role will shape the future of digital and data solutions, requiring experience in presales leadership and stakeholder engagement. The ideal candidate will engage with public sector organisations to provide innovative solutions while enhancing customer relationships. Join us to make a meaningful impact and help improve outcomes in public services. Enjoy a supportive work environment and generous perks.
We're Civica we deliver outcome focused value solutions that help deliver critical services for citizens all around the world. Civica works from local to central government, to education, to health and care, over 5,000 public bodies across the globe use our solutions to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Head of Presales - Central Government & Defence at Civica We're looking for an exceptional Head of Presales to lead our Central Government & Defence Customer Solutions team and shape the next generation of digital and data solutions for UK Central Government and Defence. This is a high impact leadership role at the heart of our mission to help public sector organisations deliver better outcomes for citizens. In this role, you will define and craft compelling solutions across key areas including: AI Enablement & Data Solutions Legacy IT & Systems Modernisation Intelligent Digital Services Managed Services You'll engage confidently and passionately with customers and partners, building trust, credibility, and long term advocacy. As a recognised thought leader in digital or data solutions, you'll be comfortable sharing insights through social channels, industry events, and strategic conversations with senior stakeholders. If you're driven by meaningful impact, inspired by complex challenges, and ready to shape the future of public sector technology, this is a standout opportunity. Experienced in presales leadership with a proven track record of shaping and leading the technical aspects of digital and data solutions for UK Central Government or Defence. Experience of working with technology partners to create joint value propositions and winning bids. Knowledge and experience of UK Public Sector procurement and the development and support of bespoke digital solutions. Energetic, customer focused, and able to build trust and advocacy quickly. Creative, detail driven, and skilled at uncovering and clarifying customer needs. Strong communicator and presenter, able to translate technical concepts for any audience Excellent facilitator with outstanding stakeholder and relationship management skills. Adaptable, organised, and confident working in fast changing environments Willing to travel across the UK and able to obtain (or already holding) SC clearance Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Feb 22, 2026
Full time
We're Civica we deliver outcome focused value solutions that help deliver critical services for citizens all around the world. Civica works from local to central government, to education, to health and care, over 5,000 public bodies across the globe use our solutions to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Head of Presales - Central Government & Defence at Civica We're looking for an exceptional Head of Presales to lead our Central Government & Defence Customer Solutions team and shape the next generation of digital and data solutions for UK Central Government and Defence. This is a high impact leadership role at the heart of our mission to help public sector organisations deliver better outcomes for citizens. In this role, you will define and craft compelling solutions across key areas including: AI Enablement & Data Solutions Legacy IT & Systems Modernisation Intelligent Digital Services Managed Services You'll engage confidently and passionately with customers and partners, building trust, credibility, and long term advocacy. As a recognised thought leader in digital or data solutions, you'll be comfortable sharing insights through social channels, industry events, and strategic conversations with senior stakeholders. If you're driven by meaningful impact, inspired by complex challenges, and ready to shape the future of public sector technology, this is a standout opportunity. Experienced in presales leadership with a proven track record of shaping and leading the technical aspects of digital and data solutions for UK Central Government or Defence. Experience of working with technology partners to create joint value propositions and winning bids. Knowledge and experience of UK Public Sector procurement and the development and support of bespoke digital solutions. Energetic, customer focused, and able to build trust and advocacy quickly. Creative, detail driven, and skilled at uncovering and clarifying customer needs. Strong communicator and presenter, able to translate technical concepts for any audience Excellent facilitator with outstanding stakeholder and relationship management skills. Adaptable, organised, and confident working in fast changing environments Willing to travel across the UK and able to obtain (or already holding) SC clearance Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.