Mar 28, 2026
Full time
People & Culture Lead (Senior HR Business Partner) Maternity Cover - initial 7 Months Location UK-based (with responsibility for UK & US employees) - Hayes and Harlington Hybrid working - 3 days in office Reporting to Chief People Officer Ideal start date: May 11th, 2026 Role Purpose This role is a senior, hands on People & Culture position providing maternity cover. The position will operate as a trusted Senior HR Business Partner, balancing regional HR ownership for the UK and US with a strategic, global HR BP remit for the solutions division within the business. The role requires someone confident operating at pace, comfortable switching between core HR delivery and forward looking, strategic people work, and able to influence senior stakeholders across multiple geographies. Scope of the Role Regional HR Business Partner - UK & US Strategic HR Business Partner - Solutions Division (Global) Key Responsibilities Regional HR Business Partner - UK & US Act as the primary HR lead for UK and US employees, ensuring compliant, consistent, and people centric HR delivery. Employee Relations & Case Management Lead on all employee relations matters across the UK and US, including performance management, disciplinary, grievance, absence management, and complex people cases. Provide pragmatic, commercial advice to managers, balancing risk with business needs. Ensure consistency of approach while adapting to local employment legislation. Employment Law, Contracts & Policies Own and maintain employment contracts, offer letters, and contractual changes for UK and US employees. Review, update, and implement HR policies and procedures, ensuring legal compliance and alignment with company culture. Partner with legal advisors where required on complex or high risk issues. Manager Support & Coaching Act as a trusted advisor to leaders and managers, building capability in people management, performance, and employee engagement. Support managers through change, growth, and organisational challenges. Operational HR Excellence Ensure accurate HR documentation, record keeping, and adherence to internal processes. Support audits, reporting, and data requests where required. Contribute to continuous improvement of HR processes and ways of working. Strategic HR Business Partner - Solutions Pillar (Global) Partner with senior leaders in the Solutions pillar to deliver strategic people initiatives that support performance, growth, and future capability needs. Strategic People Partnering Act as the HR BP to senior leaders within the Solutions pillar globally. Translate business strategy into people priorities, advising on structure, capability, and talent implications. Provide insight and challenge at leadership level to drive effective decision making. Performance & Talent Support the performance management cycle, ensuring clear goal setting, robust performance conversations, and differentiation of performance. Identify talent risks and opportunities, supporting succession planning and development planning for critical roles. Coach leaders on managing high performers and addressing underperformance. Workforce Planning Partner with leaders on workforce planning, including capacity, capability, skills gaps, and future hiring needs. Use people data and insight to inform decisions around growth, resourcing, and organisational design. Support planning aligned to commercial objectives and longer term strategy. Change & Organisational Development Support organisational change initiatives within the Solutions pillar, including restructures, role clarity, and team effectiveness. Contribute to global people programmes and initiatives where required. Stakeholder Management Senior leaders and managers across the UK, US, and global Solutions teams People & Culture / HR colleagues globally Legal advisors and external partners (as required) Skills & Experience Essential Proven experience in a Senior HR Business Partner or People & Culture Lead role Strong working knowledge of UK employment law; experience supporting US employees highly desirable Demonstrated ability to balance operational HR delivery with strategic people partnering Experience supporting senior leaders in performance, workforce planning, and organisational change HiBob platform knowledge will be considered a plus Confident handling complex employee relations cases Strong stakeholder management and influencing skills Comfortable working in a fast paced, evolving environment Desirable Experience operating in a global or multi region organisation Background in tech, solutions, consulting, or professional services environments Experience covering maternity or fixed term leadership roles