At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview An exciting opportunity has arisen for a Commercial Finance Manager , you will be the business partner into the product team, responsible for owning the financial product P&L for Tax Free and support other products and Churn reporting and supporting the Vertical CFOs with regular reporting and analysis to help drive commercial success. You will be required to build strong relationships across various teams and develop a solid understanding of the business dynamics across the different areas. What you will do Support the Vertical CFOs and their teams with regular reporting and business analysis, while helping to prepare materials used for C-suite and Board level reporting Working to improve process and efficiencies across the commercial finance teams Ingesting and maintaining complex data sets from various product systems to help the team drive commercial insights and support business planning Build and maintain regular reporting and insights Own Adhoc analysis to drill into problem areas as needed support where required Who you are Experienced in analysing country / division / product performance and identifying trends and seeing where best practices can be shared A good communicator and adept at building relationships across teams, while exerting persistence and resourcefulness Must be logical, self-motivated, proactive, with strong analytical skills and a high level of intellectual curiosity Excellent time management skills, demonstrating high levels of accuracy, thoroughness and reliability whilst coping under pressure Strong system and advanced excel skills. Experience with Corporate planning tools advantageous. Flexible and a genuine team player willing to go the extra mile to support others Experienced in payments and/or fintech preferred Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Sep 16, 2025
Full time
At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview An exciting opportunity has arisen for a Commercial Finance Manager , you will be the business partner into the product team, responsible for owning the financial product P&L for Tax Free and support other products and Churn reporting and supporting the Vertical CFOs with regular reporting and analysis to help drive commercial success. You will be required to build strong relationships across various teams and develop a solid understanding of the business dynamics across the different areas. What you will do Support the Vertical CFOs and their teams with regular reporting and business analysis, while helping to prepare materials used for C-suite and Board level reporting Working to improve process and efficiencies across the commercial finance teams Ingesting and maintaining complex data sets from various product systems to help the team drive commercial insights and support business planning Build and maintain regular reporting and insights Own Adhoc analysis to drill into problem areas as needed support where required Who you are Experienced in analysing country / division / product performance and identifying trends and seeing where best practices can be shared A good communicator and adept at building relationships across teams, while exerting persistence and resourcefulness Must be logical, self-motivated, proactive, with strong analytical skills and a high level of intellectual curiosity Excellent time management skills, demonstrating high levels of accuracy, thoroughness and reliability whilst coping under pressure Strong system and advanced excel skills. Experience with Corporate planning tools advantageous. Flexible and a genuine team player willing to go the extra mile to support others Experienced in payments and/or fintech preferred Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
About Planet: Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview We are seeking a dynamic and strategic Head of Commercialisation to lead the design and execution of our go-to-market strategy across verticals and geographies. This role will unify presales, marketing, and customer experience under a single commercial umbrella, ensuring consistent messaging, campaign alignment, and market impact. You will be responsible for building and leading a high-performing GTM team, driving execution excellence, and owning market outcomes across enterprise, mid-market, and developing segments. What you will do: Strategic Leadership Define and evolve the GTM strategy in alignment with commercial and product priorities. Translate strategic objectives into actionable GTM plans, including campaign design, enablement, and lifecycle communications. Own the verticalisation of GTM efforts, starting with enterprise and hospitality, and expanding into mid-market and financial institutions. Team Building & Leadership Build and lead a cross-functional GTM team, including campaign managers, content strategists, and enablement leads. Foster a culture of accountability, collaboration, and continuous improvement. Partner with Sales, Product, and Customer Success to ensure alignment and shared KPIs. Execution & Market Ownership Lead the execution of multi-channel campaigns (paid media, SEO, webinars, events) to drive pipeline and brand equity. Tailor GTM strategies for underpenetrated markets and segments, addressing current support model gaps. Drive cross-sell and upsell initiatives through ICP-based packaging and solution storytelling. Performance & Optimisation Define and track KPIs across the GTM funnel, including MQLs, pipeline velocity, and campaign ROI. Use data to inform decisions, iterate on strategy, and report on performance to senior leadership. Ensure GTM activities are scalable, repeatable, and measurable. Who you are: 15+ years of experience in GTM, commercial strategy, or marketing leadership roles. Proven track record of leading cross-functional teams and delivering measurable business impact. Deep understanding of B2B SaaS, payments, or hospitality/retail verticals preferred. Strong analytical mindset with the ability to translate insights into action. Excellent communication and stakeholder management skills. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Sep 16, 2025
Full time
About Planet: Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview We are seeking a dynamic and strategic Head of Commercialisation to lead the design and execution of our go-to-market strategy across verticals and geographies. This role will unify presales, marketing, and customer experience under a single commercial umbrella, ensuring consistent messaging, campaign alignment, and market impact. You will be responsible for building and leading a high-performing GTM team, driving execution excellence, and owning market outcomes across enterprise, mid-market, and developing segments. What you will do: Strategic Leadership Define and evolve the GTM strategy in alignment with commercial and product priorities. Translate strategic objectives into actionable GTM plans, including campaign design, enablement, and lifecycle communications. Own the verticalisation of GTM efforts, starting with enterprise and hospitality, and expanding into mid-market and financial institutions. Team Building & Leadership Build and lead a cross-functional GTM team, including campaign managers, content strategists, and enablement leads. Foster a culture of accountability, collaboration, and continuous improvement. Partner with Sales, Product, and Customer Success to ensure alignment and shared KPIs. Execution & Market Ownership Lead the execution of multi-channel campaigns (paid media, SEO, webinars, events) to drive pipeline and brand equity. Tailor GTM strategies for underpenetrated markets and segments, addressing current support model gaps. Drive cross-sell and upsell initiatives through ICP-based packaging and solution storytelling. Performance & Optimisation Define and track KPIs across the GTM funnel, including MQLs, pipeline velocity, and campaign ROI. Use data to inform decisions, iterate on strategy, and report on performance to senior leadership. Ensure GTM activities are scalable, repeatable, and measurable. Who you are: 15+ years of experience in GTM, commercial strategy, or marketing leadership roles. Proven track record of leading cross-functional teams and delivering measurable business impact. Deep understanding of B2B SaaS, payments, or hospitality/retail verticals preferred. Strong analytical mindset with the ability to translate insights into action. Excellent communication and stakeholder management skills. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
About Planet: Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview: As a Strategic Account Director, you will be responsible for owning and growing a portfolio of Enterprise accounts, with a strong focus on revenue retention, cross-sell, and up-sell of Planet's payment solutions. Acting as the primary relationship lead, the Strategic Account Director ensures seamless coordination across internal teams, builds trusted advisor status with clients, and drives execution of strategic initiatives. This role requires managing complex multi-stakeholder relationships, delivering business reviews, influencing customer strategies, and ensuring Planet is positioned as a valued long-term partner. What you'll do: Deliver set financial targets and objectives across assigned Enterprise accounts. Drive revenue retention and growth through cross-sell and up-sell of Planet's payment portfolio. Act as the relationship lead, coordinating internal account teams and ensuring effective collaboration. Support Executive Sponsors and brief senior leadership ahead of client engagements. Manage and present the Maintain, Grow, Explore framework to senior stakeholders. Build trusted advisor relationships by deeply understanding customer priorities and influencing payment strategies. Advocate for customer needs internally across Product, Operations, Card Networks, and other teams. Provide industry insights on payments trends, consumer behaviour, card schemes, and regulations. Lead Quarterly Business Reviews (QBRs), engaging key stakeholders and pitching opportunities. Deliver performance insights and benchmarking to customers. Manage the sales pipeline via Salesforce, from opportunity identification to contract negotiation. Handle customer relationships during major incidents, including negotiations on service credits. Act as the face of the relationship, ensuring Planet is well-represented with clients and the wider industry. Additional Responsibilities (Framework Agreements) Lead cross-sell and up-sell initiatives at the brand level, ensuring success across both owned and operated properties. Manage properties directly owned by brands while overseeing relationships for franchisees and operators. Align regional business development resources to drive deeper penetration under framework agreements. Monitor and hold regional sales teams accountable for performance within framework portfolios. Identify and create opportunities to expand framework agreements into new products and markets. Coordinate closely with regional Account Management to track requirements across management companies and franchisees. Manage brand-level escalations and negotiate preferred supplier contracts, including full RfP processes. Who you are: Deep understanding of payment and hospitality industry Proven track record of managing Enterprise accounts and delivering financial results. Strong ability to build trusted advisor relationships with C-suite and multi-level stakeholders. Experience managing complex sales cycles, including contract negotiations. Excellent stakeholder management and internal advocacy skills. Deep understanding of payments industry trends, consumer behaviors, and regulations. Strong presentation and communication skills, with experience leading business reviews. Skilled at pipeline management using Salesforce or equivalent CRM tools. Ability to manage escalations and major incidents effectively. Fluent in French and able to communicate effectively with international stakeholders. Autonomous, proactive, and solutions-oriented approach. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Sep 15, 2025
Full time
About Planet: Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview: As a Strategic Account Director, you will be responsible for owning and growing a portfolio of Enterprise accounts, with a strong focus on revenue retention, cross-sell, and up-sell of Planet's payment solutions. Acting as the primary relationship lead, the Strategic Account Director ensures seamless coordination across internal teams, builds trusted advisor status with clients, and drives execution of strategic initiatives. This role requires managing complex multi-stakeholder relationships, delivering business reviews, influencing customer strategies, and ensuring Planet is positioned as a valued long-term partner. What you'll do: Deliver set financial targets and objectives across assigned Enterprise accounts. Drive revenue retention and growth through cross-sell and up-sell of Planet's payment portfolio. Act as the relationship lead, coordinating internal account teams and ensuring effective collaboration. Support Executive Sponsors and brief senior leadership ahead of client engagements. Manage and present the Maintain, Grow, Explore framework to senior stakeholders. Build trusted advisor relationships by deeply understanding customer priorities and influencing payment strategies. Advocate for customer needs internally across Product, Operations, Card Networks, and other teams. Provide industry insights on payments trends, consumer behaviour, card schemes, and regulations. Lead Quarterly Business Reviews (QBRs), engaging key stakeholders and pitching opportunities. Deliver performance insights and benchmarking to customers. Manage the sales pipeline via Salesforce, from opportunity identification to contract negotiation. Handle customer relationships during major incidents, including negotiations on service credits. Act as the face of the relationship, ensuring Planet is well-represented with clients and the wider industry. Additional Responsibilities (Framework Agreements) Lead cross-sell and up-sell initiatives at the brand level, ensuring success across both owned and operated properties. Manage properties directly owned by brands while overseeing relationships for franchisees and operators. Align regional business development resources to drive deeper penetration under framework agreements. Monitor and hold regional sales teams accountable for performance within framework portfolios. Identify and create opportunities to expand framework agreements into new products and markets. Coordinate closely with regional Account Management to track requirements across management companies and franchisees. Manage brand-level escalations and negotiate preferred supplier contracts, including full RfP processes. Who you are: Deep understanding of payment and hospitality industry Proven track record of managing Enterprise accounts and delivering financial results. Strong ability to build trusted advisor relationships with C-suite and multi-level stakeholders. Experience managing complex sales cycles, including contract negotiations. Excellent stakeholder management and internal advocacy skills. Deep understanding of payments industry trends, consumer behaviors, and regulations. Strong presentation and communication skills, with experience leading business reviews. Skilled at pipeline management using Salesforce or equivalent CRM tools. Ability to manage escalations and major incidents effectively. Fluent in French and able to communicate effectively with international stakeholders. Autonomous, proactive, and solutions-oriented approach. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Partner Solution / Pre-Sales Director page is loaded Partner Solution / Pre-Sales Director Apply remote type Onsite locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id JR09695 About Planet: Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview: We are seeking a highly motivated and experienced Partner Solution Director for our Partner Integration to support our EMEA commercial team in successfully providing solution sales across the region. This key leadership role will be responsible for translating customer and partner needs into clear, actionable solution designs, ensuring alignment with Planet's product and service offerings. The ideal candidate will have deep experience in payments, with a strong understanding of DCC (Dynamic Currency Conversion) and MCP (Multi-Currency Pricing) being highly desirable. You will work closely with customers, partners, internal stakeholders, and a team of solution managers to ensure seamless solution design and initiation of projects. What you will do: Solution Leadership: Act as the primary pre-sales lead to complex opportunities across the EMEA region. Define, document, and communicate solution requirements that meet both commercial and technical needs. Ensure the accurate translation of business needs into deliverable solutions, initiating projects through internal processes. Team Leadership & Development: Provide strategic leadership to a team of global solution managers. Drive continuous improvements in pre-sales tools, documentation templates, and solution scoping processes. Foster knowledge-sharing and best practices across the team. Customer & Partner Engagement: Engage directly with clients and partners to understand their technical and operational requirements. Guide discussions on how Planet solutions will be implemented and integrated. Represent the technical and solution perspective in customer meetings, RFP responses, and workshops. Cross-Functional Collaboration: Collaborate with Product, Engineering, Delivery, and Commercial teams to align pre-sales activities with the broader business strategy. Ensure that solutions proposed during pre-sales can be effectively delivered post-sales. Operational Excellence: Lead the creation and ongoing refinement of pre-sales documentation, such as solution designs, requirement specifications, and scope definitions. Promote scalable and repeatable pre-sales processes to support growth. Who you are: Proven experience in a pre-sales leadership or solutions architecture role within the payments industry. Strong understanding of payment processing, DCC, and MCP is highly desirable. Demonstrated success in customer-facing roles, translating business requirements into integrated technology solutions. Solid understanding of solution integration methodologies, API standards, and customer onboarding processes. Experience managing and developing high-performing, geographically distributed teams. Exceptional communication, stakeholder management, and documentation skills. Comfortable working in a fast-paced, matrixed organization across multiple time zones. Willingness to work flexible hours and travel occasionally as needed within the EMEA region. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Sep 13, 2025
Full time
Partner Solution / Pre-Sales Director page is loaded Partner Solution / Pre-Sales Director Apply remote type Onsite locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id JR09695 About Planet: Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview: We are seeking a highly motivated and experienced Partner Solution Director for our Partner Integration to support our EMEA commercial team in successfully providing solution sales across the region. This key leadership role will be responsible for translating customer and partner needs into clear, actionable solution designs, ensuring alignment with Planet's product and service offerings. The ideal candidate will have deep experience in payments, with a strong understanding of DCC (Dynamic Currency Conversion) and MCP (Multi-Currency Pricing) being highly desirable. You will work closely with customers, partners, internal stakeholders, and a team of solution managers to ensure seamless solution design and initiation of projects. What you will do: Solution Leadership: Act as the primary pre-sales lead to complex opportunities across the EMEA region. Define, document, and communicate solution requirements that meet both commercial and technical needs. Ensure the accurate translation of business needs into deliverable solutions, initiating projects through internal processes. Team Leadership & Development: Provide strategic leadership to a team of global solution managers. Drive continuous improvements in pre-sales tools, documentation templates, and solution scoping processes. Foster knowledge-sharing and best practices across the team. Customer & Partner Engagement: Engage directly with clients and partners to understand their technical and operational requirements. Guide discussions on how Planet solutions will be implemented and integrated. Represent the technical and solution perspective in customer meetings, RFP responses, and workshops. Cross-Functional Collaboration: Collaborate with Product, Engineering, Delivery, and Commercial teams to align pre-sales activities with the broader business strategy. Ensure that solutions proposed during pre-sales can be effectively delivered post-sales. Operational Excellence: Lead the creation and ongoing refinement of pre-sales documentation, such as solution designs, requirement specifications, and scope definitions. Promote scalable and repeatable pre-sales processes to support growth. Who you are: Proven experience in a pre-sales leadership or solutions architecture role within the payments industry. Strong understanding of payment processing, DCC, and MCP is highly desirable. Demonstrated success in customer-facing roles, translating business requirements into integrated technology solutions. Solid understanding of solution integration methodologies, API standards, and customer onboarding processes. Experience managing and developing high-performing, geographically distributed teams. Exceptional communication, stakeholder management, and documentation skills. Comfortable working in a fast-paced, matrixed organization across multiple time zones. Willingness to work flexible hours and travel occasionally as needed within the EMEA region. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: As a Payment Cross Sell Specialist, you will be at the forefront of driving adoption and revenue growth with our existing customers with payments. Your role will involve hunting new opportunities and identifying high-value customer opportunities within a specific territory. In some cases, where you are working with Key Accounts, you will partner with the current account managers. You will engage with our Planet customers to understand their needs and align where our portfolio of products can add the most value. You will leverage your consultative skills to become a trusted advisor, guiding customers through the sales journey with Planet. In this role, you will be expected to execute effective campaign strategies across a customer portfolio. You will own the full-cycle sales engagement plan for cross-selling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals. You will maintain an in-depth knowledge of Planet's product portfolio and understand our competitors' products. By driving the adoption of our products, you will play a pivotal role in propelling Planet's revenue growth while helping customers. What you will do: Identify cross-sell opportunities within existing accounts, with the help of the Account Managers, understanding their needs and building trusted relationships with such customers. Expand and exceed your goals within your designated sales territory. Present compelling proposals, define pricing models, negotiate, and sign cross-sell deals. Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live and ramp according to plan. Track, analyze, and create reports based on opportunity activity, particularly on cross-sell and migration processes using internal CRM tool (Salesforce). Collaborate internally, working closely with internal teams such as technology, product, operations, other sales teams, and executive leadership to create clear cross-department process flows to boost customer satisfaction. Who you are: Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships. Experience selling payments and delivering cross-sell campaigns within either the Hospitality or Retail vertical. Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets. Ability to work independently and as part of a team. Strong analytical skills with experience in data analysis tools (e.g., SQL, Tableau, PowerBI) as well as experience in using CRM tools (e.g., Salesforce). Excellent communication, presentation, and interpersonal skills. Ability to manage multiple priorities effectively. Executive presence, comfortable working with and presenting to senior leaders and investors. Desired experience working with international internal stakeholders and customers. Languages: English + Local Language for the region covering (German/French/Spanish/Portuguese/Italian). Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.
Feb 16, 2025
Full time
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: As a Payment Cross Sell Specialist, you will be at the forefront of driving adoption and revenue growth with our existing customers with payments. Your role will involve hunting new opportunities and identifying high-value customer opportunities within a specific territory. In some cases, where you are working with Key Accounts, you will partner with the current account managers. You will engage with our Planet customers to understand their needs and align where our portfolio of products can add the most value. You will leverage your consultative skills to become a trusted advisor, guiding customers through the sales journey with Planet. In this role, you will be expected to execute effective campaign strategies across a customer portfolio. You will own the full-cycle sales engagement plan for cross-selling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals. You will maintain an in-depth knowledge of Planet's product portfolio and understand our competitors' products. By driving the adoption of our products, you will play a pivotal role in propelling Planet's revenue growth while helping customers. What you will do: Identify cross-sell opportunities within existing accounts, with the help of the Account Managers, understanding their needs and building trusted relationships with such customers. Expand and exceed your goals within your designated sales territory. Present compelling proposals, define pricing models, negotiate, and sign cross-sell deals. Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live and ramp according to plan. Track, analyze, and create reports based on opportunity activity, particularly on cross-sell and migration processes using internal CRM tool (Salesforce). Collaborate internally, working closely with internal teams such as technology, product, operations, other sales teams, and executive leadership to create clear cross-department process flows to boost customer satisfaction. Who you are: Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships. Experience selling payments and delivering cross-sell campaigns within either the Hospitality or Retail vertical. Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets. Ability to work independently and as part of a team. Strong analytical skills with experience in data analysis tools (e.g., SQL, Tableau, PowerBI) as well as experience in using CRM tools (e.g., Salesforce). Excellent communication, presentation, and interpersonal skills. Ability to manage multiple priorities effectively. Executive presence, comfortable working with and presenting to senior leaders and investors. Desired experience working with international internal stakeholders and customers. Languages: English + Local Language for the region covering (German/French/Spanish/Portuguese/Italian). Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.
The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market. Planet are a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide. To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet's creating a world of connected commerce, that makes payments feel good. We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we've the financial capital and expertise to grow our capabilities and reach through acquisition. Finance The finance function within Planet has a mission to support and help drive the commercial growth of the business through business partnering and insightful management data. We are looking for talented team members who are: Analytical, data driven and curious about business performance drivers Focused on driving efficient and effective processes Comfortable in challenging and supporting business partners in achieving accelerated growth Role Overview An exciting opportunity has arisen for a Senior Product Financial Analyst, you will be the business partner into the product team, responsible for owning the financial product P&L for acquiring and currency, and supporting the Vertical CFOs with regular reporting and analysis to help drive commercial success. You will be comfortable analysing large amounts of complex transactional data to identify the most critical insights, which will help to drive continued growth in this exciting business. You will be required to build strong relationships across various teams and develop a solid understanding of the business dynamics across the different areas. What you will do Support the Vertical CFOs and their teams with regular reporting and business analysis, while helping to prepare materials used for C-suite and Board level reporting Working to improve process and efficiencies across the commercial finance teams Ingesting and maintaining complex data sets from various product systems to help the team drive commercial insights and support business planning Build and maintain regular reporting and insights Own Adhoc analysis to drill into problem areas as needed support where required Who you are Experienced in analysing country / division / product performance and identifying trends and seeing where best practices can be shared A good communicator and adept at building relationships across teams, while exerting persistence and resourcefulness Must be logical, self-motivated, proactive, with strong analytical skills and a high level of intellectual curiosity Excellent time management skills, demonstrating high levels of accuracy, thoroughness and reliability whilst coping under pressure Strong system and advanced excel skills. Experience with Corporate planning tools advantageous. Flexible and a genuine team player willing to go the extra mile to support others Experienced in payments and/or fintech preferred Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. About Us Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Feb 13, 2025
Full time
The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market. Planet are a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide. To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet's creating a world of connected commerce, that makes payments feel good. We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we've the financial capital and expertise to grow our capabilities and reach through acquisition. Finance The finance function within Planet has a mission to support and help drive the commercial growth of the business through business partnering and insightful management data. We are looking for talented team members who are: Analytical, data driven and curious about business performance drivers Focused on driving efficient and effective processes Comfortable in challenging and supporting business partners in achieving accelerated growth Role Overview An exciting opportunity has arisen for a Senior Product Financial Analyst, you will be the business partner into the product team, responsible for owning the financial product P&L for acquiring and currency, and supporting the Vertical CFOs with regular reporting and analysis to help drive commercial success. You will be comfortable analysing large amounts of complex transactional data to identify the most critical insights, which will help to drive continued growth in this exciting business. You will be required to build strong relationships across various teams and develop a solid understanding of the business dynamics across the different areas. What you will do Support the Vertical CFOs and their teams with regular reporting and business analysis, while helping to prepare materials used for C-suite and Board level reporting Working to improve process and efficiencies across the commercial finance teams Ingesting and maintaining complex data sets from various product systems to help the team drive commercial insights and support business planning Build and maintain regular reporting and insights Own Adhoc analysis to drill into problem areas as needed support where required Who you are Experienced in analysing country / division / product performance and identifying trends and seeing where best practices can be shared A good communicator and adept at building relationships across teams, while exerting persistence and resourcefulness Must be logical, self-motivated, proactive, with strong analytical skills and a high level of intellectual curiosity Excellent time management skills, demonstrating high levels of accuracy, thoroughness and reliability whilst coping under pressure Strong system and advanced excel skills. Experience with Corporate planning tools advantageous. Flexible and a genuine team player willing to go the extra mile to support others Experienced in payments and/or fintech preferred Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. About Us Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Head of Risk & Compliance page is loaded Head of Risk & Compliance Apply remote type Hybrid locations London - UK time type Full time posted on Posted Yesterday job requisition id JR09270 About Us: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: Reporting to the Chief Legal Officer, the Head of Risk & Compliance will be responsible for developing and leading the overall Risk Management Framework (RMF) and program at Planet. This person will be able to view the business and opportunities through a risk-based lens and will include ensuring all aspects of Planet's payment institution licenses are maintained in full compliance with regulation including but not limited to those of AML, fraud and credit risk management, safeguarding and governance as well as leading the group's Enterprise Risk Management (ERM) program. The role will lead the Planet's risk and compliance teams, working alongside and in collaboration with the Commercial & Operational teams and direct other stakeholders across the Planet Group in the execution of an effective internal control framework of risk management and compliance monitoring activities required under the Company's UK and EU (French passported) licenses. As the Planet Group continues its path of exceptional innovation and growth, the Company requires a leader who is a subject matter expert in risk and compliance for regulated payments with experience managing cross-functional internal controls whilst scaling processes and retaining best-practices in line with regulatory supervision. This role requires an action mindset and one who is excited by the idea of growing and scaling global compliance and risk policies and processes as part of a bold, fast-moving, hands-on leadership team. What you will do: As the Head of Risk and Compliance, you will lead the general management team of the Company's (currently) two licensed entities in UK and EU respectively, ensuring all activities required by our payment institution authorisations meet regulatory obligations on a risk-based approach. Specifically, you will orchestrate and ensure that cross-functional stakeholders from Finance, Operations, IT, Product, and Commercial execute their internal control activities such as: financial performance, safeguarding and capital reporting; KYC, credit risk & underwriting, transaction monitoring, investigations, escalations and SAR reporting; security assessments; product launch approvals; customer complaint handling; and training. As leader of the Company's AML programs, you will implement and/or maintain robust, scalable policies and procedures with a particular focus on those controls and activities designed to identify and mitigate financial crimes such as money laundering, terrorist financing, and fraud which could be enabled via the Company's regulated payment services. This includes policies and procedures which are clear and easy-to-read, and which can be deployed at the Planet Group level, adjusted for any local nuance as required. This role will also require regular shareholder and board reporting on the entities activities and maintaining resilient, transparent interactions with the UK Financial Conduct Authority, French ACPR and other regulators as the business obtains licenses for new jurisdictions. In addition, you will lead the Enterprise Risk Management Program and overall risk management framework to ensure it is fully deployed across all parts of the organization. This will necessitate setting risk appetite and tolerances, as approved by the board, maintaining risk registers, performing risk assessments, monitoring for emerging risks and recommending risk mitigation actions. This role will also oversee the audit function within Planet which currently leverages a third-party auditor. Key responsibilities of this role include: Leading the general management team of the Company's UK and EU (French) payment institution licensed entities by: Carrying out risk management and compliance monitoring activities and overseeing implementation and operation policies and procedures; Ensuring the effectiveness of the design and operation of compliance and internal control frameworks including controls related to financial reporting, financial crime mitigation, operational, product development, IT and security and commercial activities. Continuously evaluating and as necessary enhancing the controls and control framework in respect of activities of the licensed entities. Lead regulatory exams and investigations. Build and maintain exceptional relationships with UK's Financial Conduct Authority and French ACPR, and any new regulators when obtaining new licenses. Regular reporting to the executive team and boards. Direct accountability for the compliance activities of the licensed entities including: Managing and championing the second line testing and controls to ensure we can demonstrate an effective three lines of defence model within the Planet business. Supervising and developing the MLRO team to ensure you are fully resourced for continued growth at pace. Building fit-for-scale control processes including diligence processes through onboarding activities in our first line, escalation processes to our second line and ongoing scrutiny of existing customers, transaction monitoring for fraud and AML/CTF checks, investigations of suspicious activity and SAR reporting. Working closely with the first line of defence sitting in Operations, whilst owning the second line framework, tools, techniques and policies. Managing key 3rd party vendor tools including Lexis Nexis (KYC), Fraud.net (transaction monitoring), Autorek (safeguarding/reporting), etc. Drafting and articulating policies and procedures in plain language to ensure Planet Group are viewed as easy to conduct businesses with. Defining and implementing the entities' credit policy and credit monitoring processes including up front and periodic credit reviews, maintaining credit watchlists, and execution of risk reduction actions (ie. taking reserves). Performing risk assessments to identify risk in business, business practices, policies and procedures. Audit existing policies and procedures - taking ownership to change these when necessary. Manage training and awareness in respect of the compliance program. Ownership of the Company's Enterprise Risk Management Program and related risk operations to include: Development of internal risk mapping (possibly RCSA or similar), to enable all parts of the business to properly assess their risks. Emerging risk mapping, monitoring, testing and reporting. Management/ownership of internal audit as a third line of defence. Risk and risk mitigation reporting to the board(s). Support the Company's M&A efforts, including evaluating target AML and risk programs and reporting on findings, deficiencies and required uplift. This will necessitate: A strategic view with hands-on, tactical pragmatic execution. Quick synthesizing of regulatory requirements with a wider commercial, risk-based viewpoint. Making the complex simple and provide a clear articulation to business, customers, and regulators on the activities of the Company and the risk and compliance policies and controls applied to meet regulatory requirements. Maintaining a visible profile with key business leaders and staying accessible for key inquiries around license, AML, and risk processes. KPI-driven procedures. Horizon scanning for what regulations and demands of regulators may impact the Company's licenses - and then researching options, garnering best practice, forming a view and then making and executing recommendations. Maintaining knowledge, skills, and market awareness in industry and risk trends and standards; seek out areas for professional development. Ability to effectively communicate well with individuals, teams, customers. Hold the strategic vision for the Risk & Compliance function and its teams. Be a trusted advisor and business partner to the Company, senior leadership, board and its committees, as well as shareholders in matters of best practice in AML/CTF governance, compliance with regulation and risk mitigation. Who you are: Demonstrable understanding of adopting the ability to be flexible and view business opportunities through a risk based lens. Significant experience of regulated compliance in payments, financial services or FinTech businesses. Previous experience leading a multinational risk and/or compliance agenda is preferred. Expert knowledge of payments, e-Money and similar regulations in UK and Europe. Demonstrable understanding of license obligations, including a close understanding of the UK PSRs 2017 . click apply for full job details
Feb 10, 2025
Full time
Head of Risk & Compliance page is loaded Head of Risk & Compliance Apply remote type Hybrid locations London - UK time type Full time posted on Posted Yesterday job requisition id JR09270 About Us: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: Reporting to the Chief Legal Officer, the Head of Risk & Compliance will be responsible for developing and leading the overall Risk Management Framework (RMF) and program at Planet. This person will be able to view the business and opportunities through a risk-based lens and will include ensuring all aspects of Planet's payment institution licenses are maintained in full compliance with regulation including but not limited to those of AML, fraud and credit risk management, safeguarding and governance as well as leading the group's Enterprise Risk Management (ERM) program. The role will lead the Planet's risk and compliance teams, working alongside and in collaboration with the Commercial & Operational teams and direct other stakeholders across the Planet Group in the execution of an effective internal control framework of risk management and compliance monitoring activities required under the Company's UK and EU (French passported) licenses. As the Planet Group continues its path of exceptional innovation and growth, the Company requires a leader who is a subject matter expert in risk and compliance for regulated payments with experience managing cross-functional internal controls whilst scaling processes and retaining best-practices in line with regulatory supervision. This role requires an action mindset and one who is excited by the idea of growing and scaling global compliance and risk policies and processes as part of a bold, fast-moving, hands-on leadership team. What you will do: As the Head of Risk and Compliance, you will lead the general management team of the Company's (currently) two licensed entities in UK and EU respectively, ensuring all activities required by our payment institution authorisations meet regulatory obligations on a risk-based approach. Specifically, you will orchestrate and ensure that cross-functional stakeholders from Finance, Operations, IT, Product, and Commercial execute their internal control activities such as: financial performance, safeguarding and capital reporting; KYC, credit risk & underwriting, transaction monitoring, investigations, escalations and SAR reporting; security assessments; product launch approvals; customer complaint handling; and training. As leader of the Company's AML programs, you will implement and/or maintain robust, scalable policies and procedures with a particular focus on those controls and activities designed to identify and mitigate financial crimes such as money laundering, terrorist financing, and fraud which could be enabled via the Company's regulated payment services. This includes policies and procedures which are clear and easy-to-read, and which can be deployed at the Planet Group level, adjusted for any local nuance as required. This role will also require regular shareholder and board reporting on the entities activities and maintaining resilient, transparent interactions with the UK Financial Conduct Authority, French ACPR and other regulators as the business obtains licenses for new jurisdictions. In addition, you will lead the Enterprise Risk Management Program and overall risk management framework to ensure it is fully deployed across all parts of the organization. This will necessitate setting risk appetite and tolerances, as approved by the board, maintaining risk registers, performing risk assessments, monitoring for emerging risks and recommending risk mitigation actions. This role will also oversee the audit function within Planet which currently leverages a third-party auditor. Key responsibilities of this role include: Leading the general management team of the Company's UK and EU (French) payment institution licensed entities by: Carrying out risk management and compliance monitoring activities and overseeing implementation and operation policies and procedures; Ensuring the effectiveness of the design and operation of compliance and internal control frameworks including controls related to financial reporting, financial crime mitigation, operational, product development, IT and security and commercial activities. Continuously evaluating and as necessary enhancing the controls and control framework in respect of activities of the licensed entities. Lead regulatory exams and investigations. Build and maintain exceptional relationships with UK's Financial Conduct Authority and French ACPR, and any new regulators when obtaining new licenses. Regular reporting to the executive team and boards. Direct accountability for the compliance activities of the licensed entities including: Managing and championing the second line testing and controls to ensure we can demonstrate an effective three lines of defence model within the Planet business. Supervising and developing the MLRO team to ensure you are fully resourced for continued growth at pace. Building fit-for-scale control processes including diligence processes through onboarding activities in our first line, escalation processes to our second line and ongoing scrutiny of existing customers, transaction monitoring for fraud and AML/CTF checks, investigations of suspicious activity and SAR reporting. Working closely with the first line of defence sitting in Operations, whilst owning the second line framework, tools, techniques and policies. Managing key 3rd party vendor tools including Lexis Nexis (KYC), Fraud.net (transaction monitoring), Autorek (safeguarding/reporting), etc. Drafting and articulating policies and procedures in plain language to ensure Planet Group are viewed as easy to conduct businesses with. Defining and implementing the entities' credit policy and credit monitoring processes including up front and periodic credit reviews, maintaining credit watchlists, and execution of risk reduction actions (ie. taking reserves). Performing risk assessments to identify risk in business, business practices, policies and procedures. Audit existing policies and procedures - taking ownership to change these when necessary. Manage training and awareness in respect of the compliance program. Ownership of the Company's Enterprise Risk Management Program and related risk operations to include: Development of internal risk mapping (possibly RCSA or similar), to enable all parts of the business to properly assess their risks. Emerging risk mapping, monitoring, testing and reporting. Management/ownership of internal audit as a third line of defence. Risk and risk mitigation reporting to the board(s). Support the Company's M&A efforts, including evaluating target AML and risk programs and reporting on findings, deficiencies and required uplift. This will necessitate: A strategic view with hands-on, tactical pragmatic execution. Quick synthesizing of regulatory requirements with a wider commercial, risk-based viewpoint. Making the complex simple and provide a clear articulation to business, customers, and regulators on the activities of the Company and the risk and compliance policies and controls applied to meet regulatory requirements. Maintaining a visible profile with key business leaders and staying accessible for key inquiries around license, AML, and risk processes. KPI-driven procedures. Horizon scanning for what regulations and demands of regulators may impact the Company's licenses - and then researching options, garnering best practice, forming a view and then making and executing recommendations. Maintaining knowledge, skills, and market awareness in industry and risk trends and standards; seek out areas for professional development. Ability to effectively communicate well with individuals, teams, customers. Hold the strategic vision for the Risk & Compliance function and its teams. Be a trusted advisor and business partner to the Company, senior leadership, board and its committees, as well as shareholders in matters of best practice in AML/CTF governance, compliance with regulation and risk mitigation. Who you are: Demonstrable understanding of adopting the ability to be flexible and view business opportunities through a risk based lens. Significant experience of regulated compliance in payments, financial services or FinTech businesses. Previous experience leading a multinational risk and/or compliance agenda is preferred. Expert knowledge of payments, e-Money and similar regulations in UK and Europe. Demonstrable understanding of license obligations, including a close understanding of the UK PSRs 2017 . click apply for full job details