BVNK
We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we're accelerating our growth - and we're looking for smart, ambitious people to help us build the future of financial services. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: We are seeking a strategically minded and compliance-driven Senior Vendor Manager to lead the oversight, governance, and performance of BVNK's global third-party and outsourcing arrangements. This role will be central to the business's operational resilience strategy, ensuring that vendor risk is tightly managed while enabling scale and agility. You will own the full vendor lifecycle - from due diligence and contracting through to monitoring and exit - and act as the business's in-house expert on outsourcing regulation, including EBA Guidelines, DORA, MiCAR, and UK/EU/US/Singapore frameworks. This is a high-impact position that interfaces directly with Legal, Risk, Compliance, InfoSec, and Finance - as well as senior leadership - to ensure our third-party ecosystem meets evolving regulatory expectations and commercial demands. Key Areas of Responsibilities: Outsourcing Governance & Regulatory Compliance Act as the SME on EBA Outsourcing Guidelines, DORA, FCA PS21/3, and global outsourcing regulatory frameworks. Own and maintain BVNK's outsourcing register, ensuring up-to-date documentation for all critical/important third-party and intra-group arrangements. Lead due diligence, classification, and materiality assessments of outsourced functions and ensure alignment with regulatory expectations. Ensure contracts include required provisions (e.g., audit, BCP/exit, sub-outsourcing, data access and ownership). Monitor regulatory change and coordinate implementation across the group. Design and implement the group-wide vendor management framework, covering onboarding, performance tracking, risk monitoring, and offboarding. Drive adoption of standardised processes, workflows and tooling to enable visibility, consistency and risk control across jurisdictions. Coordinate vendor risk scoring, SLA metrics, issue tracking, and periodic reassessments of vendors. Serve as an escalation point for vendor non-performance or contract breaches. Collaborate with Legal, Compliance, Risk, Security, Product, and Finance to manage third-party risk consistently across business units. Take ownership of identifying and monitoring conflict of interest and concentration risk across ICT and outsourcing arrangements, ensuring appropriate mitigations are in place. Work closely with the Risk team to document, track, and reduce operational risk exposure. Lead outsourcing approval workflows and governance forums, preparing and presenting risk and contract summaries where needed. Support strategic sourcing decisions and procurement reviews involving critical/regulated third parties. Act as primary contact point for external auditors and regulators regarding outsourcing practices. Implement and operate dashboards, registers, and reporting tools to ensure real-time oversight of vendors. Ensure alignment with BVNK's risk appetite, onboarding policies, and customer experience standards. Define, monitor, and enforce SLAs and KPIs, including turnaround times, onboarding quality, false positive rates, and capacity targets. Lead regular performance reviews with critical vendors, including operational reporting, issue escalation, and continuous improvement discussions. Conduct periodic site visits or remote walkthroughs to verify internal controls, staff training, process adherence, and capacity planning. Maintain a clear audit trail of decisions, escalations, vendor communications, and corrective actions - to support both internal assurance and external regulatory engagement. Support vendor onboarding forecasts and workforce planning, ensuring vendors can scale to meet expected business demand. Lead the preparation of board-level outsourcing updates and support broader operational resilience reporting. Respond to vendor incidents and outages with clear documentation, impact assessments, and RCA processes. Champion continuous improvement in third-party oversight based on audit findings, regulatory updates, and internal feedback. What we need from you: 6-10+ years of experience in vendor management, third-party risk, legal/compliance operations, or outsourcing in a financial services or fintech environment. Strong working knowledge of the EBA Guidelines on Outsourcing, DORA, and similar frameworks in the UK/EU. Experience managing outsourcing registers and interfacing with regulators or external auditors. Demonstrated ability to work across functions and lead complex projects without formal authority. Skilled at reviewing outsourcing clauses (e.g., rights of audit, access to information, exit, and BCP). Excellent communication, documentation, and process management skills. Nice to have: Prior experience working with or for regulated entities such as EMIs, payment institutions, CASPs, or banks. Familiarity with GRC platforms (e.g., OneTrust, Vanta) or third-party risk management systems. Qualifications in compliance, legal, procurement or risk (e.g., ICA, CIPS, IRM, ISO). Knowledge of regulatory regimes such as MiCAR, PSD2, and FCA PS21/3. What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Salary expectations Do you have experience with vendor management? Select Do you have experience working in a regulated Fintech or crypto company? Select Do you have experience on the EBA Guidelines on Outsourcing, DORA, and similar frameworks in the UK/EU? Select Have you interfaced with regulators and/or external auditors? Select
We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we're accelerating our growth - and we're looking for smart, ambitious people to help us build the future of financial services. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: We are seeking a strategically minded and compliance-driven Senior Vendor Manager to lead the oversight, governance, and performance of BVNK's global third-party and outsourcing arrangements. This role will be central to the business's operational resilience strategy, ensuring that vendor risk is tightly managed while enabling scale and agility. You will own the full vendor lifecycle - from due diligence and contracting through to monitoring and exit - and act as the business's in-house expert on outsourcing regulation, including EBA Guidelines, DORA, MiCAR, and UK/EU/US/Singapore frameworks. This is a high-impact position that interfaces directly with Legal, Risk, Compliance, InfoSec, and Finance - as well as senior leadership - to ensure our third-party ecosystem meets evolving regulatory expectations and commercial demands. Key Areas of Responsibilities: Outsourcing Governance & Regulatory Compliance Act as the SME on EBA Outsourcing Guidelines, DORA, FCA PS21/3, and global outsourcing regulatory frameworks. Own and maintain BVNK's outsourcing register, ensuring up-to-date documentation for all critical/important third-party and intra-group arrangements. Lead due diligence, classification, and materiality assessments of outsourced functions and ensure alignment with regulatory expectations. Ensure contracts include required provisions (e.g., audit, BCP/exit, sub-outsourcing, data access and ownership). Monitor regulatory change and coordinate implementation across the group. Design and implement the group-wide vendor management framework, covering onboarding, performance tracking, risk monitoring, and offboarding. Drive adoption of standardised processes, workflows and tooling to enable visibility, consistency and risk control across jurisdictions. Coordinate vendor risk scoring, SLA metrics, issue tracking, and periodic reassessments of vendors. Serve as an escalation point for vendor non-performance or contract breaches. Collaborate with Legal, Compliance, Risk, Security, Product, and Finance to manage third-party risk consistently across business units. Take ownership of identifying and monitoring conflict of interest and concentration risk across ICT and outsourcing arrangements, ensuring appropriate mitigations are in place. Work closely with the Risk team to document, track, and reduce operational risk exposure. Lead outsourcing approval workflows and governance forums, preparing and presenting risk and contract summaries where needed. Support strategic sourcing decisions and procurement reviews involving critical/regulated third parties. Act as primary contact point for external auditors and regulators regarding outsourcing practices. Implement and operate dashboards, registers, and reporting tools to ensure real-time oversight of vendors. Ensure alignment with BVNK's risk appetite, onboarding policies, and customer experience standards. Define, monitor, and enforce SLAs and KPIs, including turnaround times, onboarding quality, false positive rates, and capacity targets. Lead regular performance reviews with critical vendors, including operational reporting, issue escalation, and continuous improvement discussions. Conduct periodic site visits or remote walkthroughs to verify internal controls, staff training, process adherence, and capacity planning. Maintain a clear audit trail of decisions, escalations, vendor communications, and corrective actions - to support both internal assurance and external regulatory engagement. Support vendor onboarding forecasts and workforce planning, ensuring vendors can scale to meet expected business demand. Lead the preparation of board-level outsourcing updates and support broader operational resilience reporting. Respond to vendor incidents and outages with clear documentation, impact assessments, and RCA processes. Champion continuous improvement in third-party oversight based on audit findings, regulatory updates, and internal feedback. What we need from you: 6-10+ years of experience in vendor management, third-party risk, legal/compliance operations, or outsourcing in a financial services or fintech environment. Strong working knowledge of the EBA Guidelines on Outsourcing, DORA, and similar frameworks in the UK/EU. Experience managing outsourcing registers and interfacing with regulators or external auditors. Demonstrated ability to work across functions and lead complex projects without formal authority. Skilled at reviewing outsourcing clauses (e.g., rights of audit, access to information, exit, and BCP). Excellent communication, documentation, and process management skills. Nice to have: Prior experience working with or for regulated entities such as EMIs, payment institutions, CASPs, or banks. Familiarity with GRC platforms (e.g., OneTrust, Vanta) or third-party risk management systems. Qualifications in compliance, legal, procurement or risk (e.g., ICA, CIPS, IRM, ISO). Knowledge of regulatory regimes such as MiCAR, PSD2, and FCA PS21/3. What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Salary expectations Do you have experience with vendor management? Select Do you have experience working in a regulated Fintech or crypto company? Select Do you have experience on the EBA Guidelines on Outsourcing, DORA, and similar frameworks in the UK/EU? Select Have you interfaced with regulators and/or external auditors? Select
BVNK
BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across EMEA, North America, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system. We recently secured a strategic investment from Visa through their Visa Ventures arm. This follows our $50 million Series B in December, led by Haun Ventures with participation from Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. The continued confidence from these leading investors has enabled us to accelerate our growth trajectory, and we're looking for smart, ambitious people to help us build the next generation of payments. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces two years running (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: As a Senior Product Marketing Manager at BVNK, reporting directly to the Chief Marketing Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer insights back into the business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within a competitive, fast-evolving category. Key Areas of Responsibilities: Product GTM & Adoption Lead end-to-end GTM strategies for product launches - from strategic planning through to execution. Collaborate with product, marketing, sales, and account management to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. Develop high-impact sales enablement materials, including pitch decks, one-pagers, videos, objection-handling guides, battle cards, and case studies. Ensure consistent positioning and messaging across all commercial materials. Run regular enablement sessions with sales and account teams to boost product knowledge and pitch confidence. Conduct sales confidence surveys to identify messaging gaps and refine materials accordingly. Own product positioning, value propositions, and messaging pillars - rooted in customer insights and market dynamics. Tailor messaging by segment to clearly articulate product value and use cases. Deliver compelling product demonstrations and contribute to external-facing content (e.g., website, webinars, videos). Partner with the Brand & Content team to ensure a consistent tone and narrative across all channels. Customer Advocacy & Insights Conduct regular customer interviews and win/loss analyses to uncover insights that inform messaging and GTM strategy. Identify proof points and ROI metrics to produce compelling testimonials and in-depth case studies. Collaborate with Customer Success to source reference customers, quotes, and usage data. Champion customer needs in product and marketing planning processes. Stay up to date on competitor activity, industry shifts, and emerging trends across fintech, payments, and stablecoins. Build and maintain competitive intelligence frameworks to inform positioning and sales strategies. Serve as the subject matter expert for your product areas, advising product managers, sales leaders, and the broader business. What success looks like: Success in this role will be measured by both strategic impact and executional excellence. Core KPIs include: Win Rate Uplift: Improve sales performance by increasing confidence and effectiveness through strong positioning and enablement. Messaging Adoption: Achieve and maintain a 4+/5 rating in internal surveys measuring the sales team's confidence in new product messaging. Customer Validation: Secure a minimum of six high-quality customer testimonials and three in-depth case studies annually. Launch Performance: Deliver successful product launches, measured by customer adoption, engagement levels, and internal readiness metrics. What we need from you: Experience in the payments and stablecoin/blockchain space. A proven track record of driving GTM strategy for complex products that balance technical and commercial considerations. Excellent written and verbal communication skills, with experience developing positioning and content. Demonstrated success collaborating cross-functionally with product, sales, marketing, and customer success teams. A customer-centric mindset, with experience conducting interviews, analysing insights, and turning them into actionable strategies. A solid understanding of the fintech and crypto competitive landscape. A structured, strategic approach to problem-solving, strong attention to detail, and a bias for execution. Applicants must be based in London (UK) or New York (USA). What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Please Acknowledge receipt of our Candidate Privacy Notice. Select For information on how we will handle your personal data when you apply for a job with us, please see our Candidate Privacy Notice. Do you currently reside in and have the legal right to work in either London, UK or New York, USA? Select Do you have experience in the payments and stablecoin/blockchain space? Select
BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across EMEA, North America, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system. We recently secured a strategic investment from Visa through their Visa Ventures arm. This follows our $50 million Series B in December, led by Haun Ventures with participation from Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. The continued confidence from these leading investors has enabled us to accelerate our growth trajectory, and we're looking for smart, ambitious people to help us build the next generation of payments. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces two years running (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: As a Senior Product Marketing Manager at BVNK, reporting directly to the Chief Marketing Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer insights back into the business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within a competitive, fast-evolving category. Key Areas of Responsibilities: Product GTM & Adoption Lead end-to-end GTM strategies for product launches - from strategic planning through to execution. Collaborate with product, marketing, sales, and account management to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. Develop high-impact sales enablement materials, including pitch decks, one-pagers, videos, objection-handling guides, battle cards, and case studies. Ensure consistent positioning and messaging across all commercial materials. Run regular enablement sessions with sales and account teams to boost product knowledge and pitch confidence. Conduct sales confidence surveys to identify messaging gaps and refine materials accordingly. Own product positioning, value propositions, and messaging pillars - rooted in customer insights and market dynamics. Tailor messaging by segment to clearly articulate product value and use cases. Deliver compelling product demonstrations and contribute to external-facing content (e.g., website, webinars, videos). Partner with the Brand & Content team to ensure a consistent tone and narrative across all channels. Customer Advocacy & Insights Conduct regular customer interviews and win/loss analyses to uncover insights that inform messaging and GTM strategy. Identify proof points and ROI metrics to produce compelling testimonials and in-depth case studies. Collaborate with Customer Success to source reference customers, quotes, and usage data. Champion customer needs in product and marketing planning processes. Stay up to date on competitor activity, industry shifts, and emerging trends across fintech, payments, and stablecoins. Build and maintain competitive intelligence frameworks to inform positioning and sales strategies. Serve as the subject matter expert for your product areas, advising product managers, sales leaders, and the broader business. What success looks like: Success in this role will be measured by both strategic impact and executional excellence. Core KPIs include: Win Rate Uplift: Improve sales performance by increasing confidence and effectiveness through strong positioning and enablement. Messaging Adoption: Achieve and maintain a 4+/5 rating in internal surveys measuring the sales team's confidence in new product messaging. Customer Validation: Secure a minimum of six high-quality customer testimonials and three in-depth case studies annually. Launch Performance: Deliver successful product launches, measured by customer adoption, engagement levels, and internal readiness metrics. What we need from you: Experience in the payments and stablecoin/blockchain space. A proven track record of driving GTM strategy for complex products that balance technical and commercial considerations. Excellent written and verbal communication skills, with experience developing positioning and content. Demonstrated success collaborating cross-functionally with product, sales, marketing, and customer success teams. A customer-centric mindset, with experience conducting interviews, analysing insights, and turning them into actionable strategies. A solid understanding of the fintech and crypto competitive landscape. A structured, strategic approach to problem-solving, strong attention to detail, and a bias for execution. Applicants must be based in London (UK) or New York (USA). What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Please Acknowledge receipt of our Candidate Privacy Notice. Select For information on how we will handle your personal data when you apply for a job with us, please see our Candidate Privacy Notice. Do you currently reside in and have the legal right to work in either London, UK or New York, USA? Select Do you have experience in the payments and stablecoin/blockchain space? Select