Director, Strategic Process & Programs (EPMO) Updated: Yesterday Location: GBR-London Job ID: Description Director, Strategic Process & Programs (EPMO) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Core responsibilities: Lead process analysis, documentation, and optimization across enterprise workstreams tied to enterprise initiatives. Provide program management oversight for process-driven initiatives, ensuring delivery against milestones and objectives tied to enterprise initiatives. Proactively identify process gaps, risks, and inefficiencies; design and implement solutions to close them. Develop and deliver high-impact executive presentations to influence decision-making and drive accountability. Engage and challenge senior leaders to resolve issues, align priorities, and adopt transformation strategies. Communicate timely and proactively with the ability to influence, solution and partner. Support knowledge transfer (KT) efforts as a key transformational element, ensuring process clarity, consistency, and continuity across teams in an effort to mitigate risk for business continuity. Partner with Program Leads, Governance, and functional leaders to ensure process improvements align with broader enterprise goals. Qualifications: Extensive experience in business process management, program management, or enterprise transformation. Strong background in process design, optimization, and enterprise change initiatives. Proven experience in communicating with and influencing executive stakeholders. Demonstrated ability to independently identify gaps and drive enterprise-wide process improvements. Exceptional skills in building executive presentations and facilitating leadership discussions. Industry experience in healthcare, life sciences, or consulting strongly preferred Critical Skills: Executive Communication & Influence Process Excellence & Optimization Program/Portfolio Management Strategic Problem Solving Stakeholder Engagement & Alignment At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $118,700.00 - $207,800 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Summary The Director, Strategic Process & Programs is responsible for optimizing and aligning enterprise processes to support large-scale transformation programs. This role combines deep process expertise with program management skills, operating independently to identify gaps, drive accountability, and communicate effectively with executive stakeholders. The Director will also develop and deliver executive-level presentations to guide strategic decision-making and ensure alignment across workstreams. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your pastexperience doesn't align perfectly, we encourage you to apply anyway. At times, we take intoconsideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Discover what our 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improvespatients' lives around the world. Selecting us as an employer secures a career inwhich you're guaranteed to: Syneos Health (Nasdaq: SYNH) is a leading integrated biopharmaceutical solutionsorganization built to accelerate customer success. We translate unique clinical,medical affairs and commercial insights into outcomes to address modern marketrealities. Together we share insights, use the latest technologies and applyadvanced business practices to speed our customers' delivery of importanttherapies to patients. We support a diverse, equitable and inclusive culture. Phone: Fax: Toll-Free: Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: One of our staff members will workwith you to provide alternate means to submit your application.
Oct 16, 2025
Full time
Director, Strategic Process & Programs (EPMO) Updated: Yesterday Location: GBR-London Job ID: Description Director, Strategic Process & Programs (EPMO) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Core responsibilities: Lead process analysis, documentation, and optimization across enterprise workstreams tied to enterprise initiatives. Provide program management oversight for process-driven initiatives, ensuring delivery against milestones and objectives tied to enterprise initiatives. Proactively identify process gaps, risks, and inefficiencies; design and implement solutions to close them. Develop and deliver high-impact executive presentations to influence decision-making and drive accountability. Engage and challenge senior leaders to resolve issues, align priorities, and adopt transformation strategies. Communicate timely and proactively with the ability to influence, solution and partner. Support knowledge transfer (KT) efforts as a key transformational element, ensuring process clarity, consistency, and continuity across teams in an effort to mitigate risk for business continuity. Partner with Program Leads, Governance, and functional leaders to ensure process improvements align with broader enterprise goals. Qualifications: Extensive experience in business process management, program management, or enterprise transformation. Strong background in process design, optimization, and enterprise change initiatives. Proven experience in communicating with and influencing executive stakeholders. Demonstrated ability to independently identify gaps and drive enterprise-wide process improvements. Exceptional skills in building executive presentations and facilitating leadership discussions. Industry experience in healthcare, life sciences, or consulting strongly preferred Critical Skills: Executive Communication & Influence Process Excellence & Optimization Program/Portfolio Management Strategic Problem Solving Stakeholder Engagement & Alignment At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $118,700.00 - $207,800 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Summary The Director, Strategic Process & Programs is responsible for optimizing and aligning enterprise processes to support large-scale transformation programs. This role combines deep process expertise with program management skills, operating independently to identify gaps, drive accountability, and communicate effectively with executive stakeholders. The Director will also develop and deliver executive-level presentations to guide strategic decision-making and ensure alignment across workstreams. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your pastexperience doesn't align perfectly, we encourage you to apply anyway. At times, we take intoconsideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Discover what our 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improvespatients' lives around the world. Selecting us as an employer secures a career inwhich you're guaranteed to: Syneos Health (Nasdaq: SYNH) is a leading integrated biopharmaceutical solutionsorganization built to accelerate customer success. We translate unique clinical,medical affairs and commercial insights into outcomes to address modern marketrealities. Together we share insights, use the latest technologies and applyadvanced business practices to speed our customers' delivery of importanttherapies to patients. We support a diverse, equitable and inclusive culture. Phone: Fax: Toll-Free: Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: One of our staff members will workwith you to provide alternate means to submit your application.
Updated: September 12, 2025 Location: GBR-London Job ID: Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Responsibilities Job Summary The Facilities Specialist is a highly skilled and proactive employee with meticulous attention to detail and a commitment to creating an optimal work environment. As a key member of our team, you will take charge of elevated responsibilities, managing diverse tasks related to operations, maintenance, and facility management. This role demands autonomy, strategic thinking, and the ability to address complex challenges to ensure a secure, efficient, and sophisticated workplace for our employees. This job requires working 5 days/week from London Office. Facility Operations Coordinate and oversee advanced facility maintenance tasks, including repairs and addressing multifunctional devices, office supplies, water fountains, and coffee machines. Maintain meticulous records of maintenance activities, vendor contracts, and compliance documentation, ensuring the highest standards are met. Conduct comprehensive inspections to proactively identify maintenance needs and potential safety hazards. Develop and manage a comprehensive preventive maintenance schedule for facility equipment and systems. Serve as the primary point of contact for vendors, overseeing services such as janitorial, pest control, waste removal, and other facility-related services. Space Planning Play a pivotal role in space planning initiatives, office moves, furniture arrangements, and equipment setup. Collaborate with cross-functional teams to address intricate facility-related needs and validate seating arrangements, storage, facilities/ops requirements with site leadership. Maintain up-to-date seating charts and floor plans, monitoring seating and space capacity. Security and Safety Oversight Administer badge access systems and uphold security protocols. Contribute to the development and updates of the local Business Continuity Plan, Emergency Response Plan, and Facility Manual in a location where people can access it as needed. Lead building evacuations and serve as the office point of contact for life/safety/security issues and procedures. Assist in processing CRES department invoices and purchase requisitions. Participate in preparing the budget specific to the assigned location(s). Energy Management and Sustainability Design and implement advanced recycling programs to reduce waste and enhance environmental sustainability. Monitor and maintain energy management strategies to optimize usage while championing sustainability initiatives within the office. Other Responsibilities Lead Records Governance (RIG) initiatives, coordinating the return and disposal of records. Maintain and update relevant information on internal platforms regarding office locations. Act as the primary point of contact for landlord and building management relations, addressing facility-related concerns or issues as needed. May supervise others. Undertake other work-related duties as assigned, with minimal travel requirements (up to 25%). Qualifications 2+ years of substantial experience in providing specialized facility support. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams), voicemail, email, and Outlook calendar. Ability to work tactfully and effectively with all levels of employees. Outstanding verbal, written, interpersonal, and team-oriented skills. Proven ability to organize and prioritize work effectively to meet aggressive deadlines. In-depth knowledge of regulatory requirements and industry standards related to office operations and maintenance. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: . One of our staff members will work with you to provide alternate means to submit your application.
Oct 14, 2025
Full time
Updated: September 12, 2025 Location: GBR-London Job ID: Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Responsibilities Job Summary The Facilities Specialist is a highly skilled and proactive employee with meticulous attention to detail and a commitment to creating an optimal work environment. As a key member of our team, you will take charge of elevated responsibilities, managing diverse tasks related to operations, maintenance, and facility management. This role demands autonomy, strategic thinking, and the ability to address complex challenges to ensure a secure, efficient, and sophisticated workplace for our employees. This job requires working 5 days/week from London Office. Facility Operations Coordinate and oversee advanced facility maintenance tasks, including repairs and addressing multifunctional devices, office supplies, water fountains, and coffee machines. Maintain meticulous records of maintenance activities, vendor contracts, and compliance documentation, ensuring the highest standards are met. Conduct comprehensive inspections to proactively identify maintenance needs and potential safety hazards. Develop and manage a comprehensive preventive maintenance schedule for facility equipment and systems. Serve as the primary point of contact for vendors, overseeing services such as janitorial, pest control, waste removal, and other facility-related services. Space Planning Play a pivotal role in space planning initiatives, office moves, furniture arrangements, and equipment setup. Collaborate with cross-functional teams to address intricate facility-related needs and validate seating arrangements, storage, facilities/ops requirements with site leadership. Maintain up-to-date seating charts and floor plans, monitoring seating and space capacity. Security and Safety Oversight Administer badge access systems and uphold security protocols. Contribute to the development and updates of the local Business Continuity Plan, Emergency Response Plan, and Facility Manual in a location where people can access it as needed. Lead building evacuations and serve as the office point of contact for life/safety/security issues and procedures. Assist in processing CRES department invoices and purchase requisitions. Participate in preparing the budget specific to the assigned location(s). Energy Management and Sustainability Design and implement advanced recycling programs to reduce waste and enhance environmental sustainability. Monitor and maintain energy management strategies to optimize usage while championing sustainability initiatives within the office. Other Responsibilities Lead Records Governance (RIG) initiatives, coordinating the return and disposal of records. Maintain and update relevant information on internal platforms regarding office locations. Act as the primary point of contact for landlord and building management relations, addressing facility-related concerns or issues as needed. May supervise others. Undertake other work-related duties as assigned, with minimal travel requirements (up to 25%). Qualifications 2+ years of substantial experience in providing specialized facility support. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams), voicemail, email, and Outlook calendar. Ability to work tactfully and effectively with all levels of employees. Outstanding verbal, written, interpersonal, and team-oriented skills. Proven ability to organize and prioritize work effectively to meet aggressive deadlines. In-depth knowledge of regulatory requirements and industry standards related to office operations and maintenance. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: . One of our staff members will work with you to provide alternate means to submit your application.
Updated: Yesterday Location: GBR-Remote Job ID: Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Job Description JOB TITLE: Senior Director, FSP 360 SELECT ONE: Clinical Solutions JOB CODE: SH1688 BUSINESS UNIT JOB SUMMARY Oversees and leads the strategic aspects of the Global Functional Service Provider (FSP) models, working with business development and operational leads to execute and achieve target gross award revenue and profitability while ensuring the contracted services and expectations of all projects are carried out by the assigned project teams in accordance with executed contracts and customer expectations. Duties include strong internal and external relationships with primary FSP customers, leaders, strong operational strategic guidance, understanding of pricing models, staff utilization and realization of project revenue, support of growing resourcing models, guidance on improvements of processes and procedures to evolve FSP models, and strong management skills and industry knowledge in the FSP space. Responsible for partnering with business development and operational leads to design strategic solutions to support Global FSP models in order to drive profitable growth for the FSP Business Unit. The Sr Director, FSP360 represents the FSP business across assigned accounts and/or a singular function to ensure that robust strategic growth plans are developed and attained. Responsibilities include development of solid strategic plans to drive growth, solutions design, development and oversight. The incumbent also involves the necessary parties in the development and execution of those plans. The successful incumbent will expand and maintain relationships and is responsible for driving profitable growth. The Sr Director, FSP360 will operate in a transparent, proactive, collaborative environment. Company ethical standards and policies will be upheld. Job Responsibilities Uses own understanding of key market drivers to create and seize business opportunities, expand into new markets and/or launch profitable endeavors. Develops solutions that best address customer needs while simultaneously coordinating the involvement of the necessary stakeholders inclusive of support, service and resource management in order to exceed key account performance objectives and the customer's expectations. Partners with Business development to drive and oversee the development of account specific growth strategies and approaches for FSP. The incumbent must understand customer strategic plans and can readily create solutions that help the customer achieve their overall strategy and growth plans as well as those of the company. Collaborates with Business development to drive and oversee the development of account specific growth strategies and approaches. The incumbent must understand customer strategic plans and can readily create solutions that help the customer achieve their overall strategy and growth plans as well as those of the company. Establishes and commits a long-term business direction for his/her accounts or functions based on an analysis of systemic information and consideration of resource, market drives, organizational values and emerging economic, technological and regulatory conditions. Initiates and maintains strategic relationships with stakeholders and potential partners inside and outside the organization (e.g., customers, peers, cross-functional partners, etc.) who are willing to provide information, ideas, expertise and/or influence needed to advance understanding of business issues and achieve business goals. Highly collaborative, works to create cross-functional engagements and understandings with appropriate departments to align goals and approaches that facilitate smooth achievement of key account objectives, develop and execute change initiative that impact and influence the organization to be more customer centric. Translates strategic priorities into operational reality, aligning communication, accountabilities, resources capabilities and ongoing measurement data to ensure strategic priorities yield measurable and sustainable results. Provides strategic direction for an assigned group of customers to support and drive growth of the FSP model within Syneos Health. Partners with small to mid-size pharma; working within a single function. Supports EVP and VP, FSP 360 and acts as the primary strategic level consultant for BU leaders as they manage their specific FSP relationship. Provides strategic oversight for an assigned function within the FSP space to ensure operational excellence. Responsible for executing on global multi-year business plan that maps out projected growth of the FSP offerings. Supports Business Development strategies for an assigned group of customers that drive awards and market share growth via customer presentations, participation in bid defenses, collation of pertinent study conduct information, and networking. Collaborate with functional operations to provide FSP strategy and to review proposals for an assigned BU or multiple BU's. Provides insight and recommendations on progress of assigned FSP functions/projects, via analysis of utilization and realization data, timelines, financial data and overall metrics. Provides inputs for status, resourcing, and tracking reports as well as functional area plans to senior management for development of process improvement plans or maintenance plans for high performing FSP projects. As necessary, manages escalations and difficulties, which may arise in project conduct between internal leaders and the customer. Facilitates team building and communication. May serve as a Company representative at professional meetings or seminars. Performs other work-related duties as assigned. Minimal travel may be required (up to 50%) Qualifications BA/BS in business management, life sciences, or equivalent combined education and experience. MBA or higher degree preferred. Experience actively managing financial and operational aspects of functional areas. Thorough knowledge of operations, finance, proposals, and the overall industry required. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail. Flexibility and the ability to mentor and manage new senior level staff and to handle multiple tasks to meet deadlines delivering high quality work in a dynamic environment. Strong presentation, documentation, and interpersonal skills as well as a team-oriented approach. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: One of our staff members will work with you to provide alternate means to submit your application.
Oct 10, 2025
Full time
Updated: Yesterday Location: GBR-Remote Job ID: Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Job Description JOB TITLE: Senior Director, FSP 360 SELECT ONE: Clinical Solutions JOB CODE: SH1688 BUSINESS UNIT JOB SUMMARY Oversees and leads the strategic aspects of the Global Functional Service Provider (FSP) models, working with business development and operational leads to execute and achieve target gross award revenue and profitability while ensuring the contracted services and expectations of all projects are carried out by the assigned project teams in accordance with executed contracts and customer expectations. Duties include strong internal and external relationships with primary FSP customers, leaders, strong operational strategic guidance, understanding of pricing models, staff utilization and realization of project revenue, support of growing resourcing models, guidance on improvements of processes and procedures to evolve FSP models, and strong management skills and industry knowledge in the FSP space. Responsible for partnering with business development and operational leads to design strategic solutions to support Global FSP models in order to drive profitable growth for the FSP Business Unit. The Sr Director, FSP360 represents the FSP business across assigned accounts and/or a singular function to ensure that robust strategic growth plans are developed and attained. Responsibilities include development of solid strategic plans to drive growth, solutions design, development and oversight. The incumbent also involves the necessary parties in the development and execution of those plans. The successful incumbent will expand and maintain relationships and is responsible for driving profitable growth. The Sr Director, FSP360 will operate in a transparent, proactive, collaborative environment. Company ethical standards and policies will be upheld. Job Responsibilities Uses own understanding of key market drivers to create and seize business opportunities, expand into new markets and/or launch profitable endeavors. Develops solutions that best address customer needs while simultaneously coordinating the involvement of the necessary stakeholders inclusive of support, service and resource management in order to exceed key account performance objectives and the customer's expectations. Partners with Business development to drive and oversee the development of account specific growth strategies and approaches for FSP. The incumbent must understand customer strategic plans and can readily create solutions that help the customer achieve their overall strategy and growth plans as well as those of the company. Collaborates with Business development to drive and oversee the development of account specific growth strategies and approaches. The incumbent must understand customer strategic plans and can readily create solutions that help the customer achieve their overall strategy and growth plans as well as those of the company. Establishes and commits a long-term business direction for his/her accounts or functions based on an analysis of systemic information and consideration of resource, market drives, organizational values and emerging economic, technological and regulatory conditions. Initiates and maintains strategic relationships with stakeholders and potential partners inside and outside the organization (e.g., customers, peers, cross-functional partners, etc.) who are willing to provide information, ideas, expertise and/or influence needed to advance understanding of business issues and achieve business goals. Highly collaborative, works to create cross-functional engagements and understandings with appropriate departments to align goals and approaches that facilitate smooth achievement of key account objectives, develop and execute change initiative that impact and influence the organization to be more customer centric. Translates strategic priorities into operational reality, aligning communication, accountabilities, resources capabilities and ongoing measurement data to ensure strategic priorities yield measurable and sustainable results. Provides strategic direction for an assigned group of customers to support and drive growth of the FSP model within Syneos Health. Partners with small to mid-size pharma; working within a single function. Supports EVP and VP, FSP 360 and acts as the primary strategic level consultant for BU leaders as they manage their specific FSP relationship. Provides strategic oversight for an assigned function within the FSP space to ensure operational excellence. Responsible for executing on global multi-year business plan that maps out projected growth of the FSP offerings. Supports Business Development strategies for an assigned group of customers that drive awards and market share growth via customer presentations, participation in bid defenses, collation of pertinent study conduct information, and networking. Collaborate with functional operations to provide FSP strategy and to review proposals for an assigned BU or multiple BU's. Provides insight and recommendations on progress of assigned FSP functions/projects, via analysis of utilization and realization data, timelines, financial data and overall metrics. Provides inputs for status, resourcing, and tracking reports as well as functional area plans to senior management for development of process improvement plans or maintenance plans for high performing FSP projects. As necessary, manages escalations and difficulties, which may arise in project conduct between internal leaders and the customer. Facilitates team building and communication. May serve as a Company representative at professional meetings or seminars. Performs other work-related duties as assigned. Minimal travel may be required (up to 50%) Qualifications BA/BS in business management, life sciences, or equivalent combined education and experience. MBA or higher degree preferred. Experience actively managing financial and operational aspects of functional areas. Thorough knowledge of operations, finance, proposals, and the overall industry required. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail. Flexibility and the ability to mentor and manage new senior level staff and to handle multiple tasks to meet deadlines delivering high quality work in a dynamic environment. Strong presentation, documentation, and interpersonal skills as well as a team-oriented approach. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: One of our staff members will work with you to provide alternate means to submit your application.
HR Advisor - Employee Relations ( 6-Month Fixed-Term, 2 Positions) Updated: Yesterday Location: GBR-London-Hybrid Job ID: Description HR Advisor - Employee Relations ( 6-Month Fixed-Term, 2 Positions) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Job Summary: Handles transactional and operational HR activities across multiple functional areas, including hiring, termination, labor law compliance, contract management, trainee programs, expatriate management, and retirement processes. Maintains personnel records and prepares statistical reports on employee demographics and skills inventory. Coordinates with external agencies such as government bodies, insurance companies, and unions. Oversees the implementation of total rewards programs. Core Responsibilities: Manage and resolve complex Tier 3 HR inquiries and issues, delivering high-quality service in alignment with global HR standards and best practices. Provide performance guidance and engagement counseling to managers and employees to support a positive, productive, and inclusive work environment. Deliver comprehensive employee relations services, including handling performance management processes, creating and monitoring performance improvement plans (PIPs), and conducting thorough workplace investigations. Support in-market talent initiatives, including the planning and execution of both small- and large-scale organizational restructurings. Collaborate with Regional Governance PSN Team, working closely with a diverse, global/regional team to ensure alignment with organizational goals, direct in-market support and delivery at scale around the world Leverage the tiered HR service delivery model by promoting and reinforcing employee and manager self-service tools to enhance the efficiency and effectiveness of HR support. Qualifications: Bachelor's degree in human resources management, Business Administration, or related field 3 +years of experience in an HR role, preferably in a global organization. Strong understanding of HR processes and best practices. Experience in Employee Relations, including performance management and restructuring activities. Excellent communication and interpersonal skills. Ability to work collaboratively within a global team. Proficient in utilizing data analysis tools and techniques. Basic understanding of how to communicate data and analytics findings. Strategic thinking and problem-solving abilities. Experience in managing cross-cultural teams and understanding global HR practices. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your pastexperience doesn't align perfectly, we encourage you to apply anyway. At times, we take intoconsideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Discover what our 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients' lives around the world. Selecting us as an employer secures a career inwhich you're guaranteed to: Syneos Health (Nasdaq: SYNH) is a leading integrated biopharmaceutical solutionsorganization built to accelerate customer success. We translate unique clinical,medical affairs and commercial insights into outcomes to address modern marketrealities. Together we share insights, use the latest technologies and applyadvanced business practices to speed our customers' delivery of importanttherapies to patients. We support a diverse, equitable and inclusive culture. Phone: Fax: Toll-Free: Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: One of our staff members will workwith you to provide alternate means to submit your application.
Oct 07, 2025
Full time
HR Advisor - Employee Relations ( 6-Month Fixed-Term, 2 Positions) Updated: Yesterday Location: GBR-London-Hybrid Job ID: Description HR Advisor - Employee Relations ( 6-Month Fixed-Term, 2 Positions) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Job Summary: Handles transactional and operational HR activities across multiple functional areas, including hiring, termination, labor law compliance, contract management, trainee programs, expatriate management, and retirement processes. Maintains personnel records and prepares statistical reports on employee demographics and skills inventory. Coordinates with external agencies such as government bodies, insurance companies, and unions. Oversees the implementation of total rewards programs. Core Responsibilities: Manage and resolve complex Tier 3 HR inquiries and issues, delivering high-quality service in alignment with global HR standards and best practices. Provide performance guidance and engagement counseling to managers and employees to support a positive, productive, and inclusive work environment. Deliver comprehensive employee relations services, including handling performance management processes, creating and monitoring performance improvement plans (PIPs), and conducting thorough workplace investigations. Support in-market talent initiatives, including the planning and execution of both small- and large-scale organizational restructurings. Collaborate with Regional Governance PSN Team, working closely with a diverse, global/regional team to ensure alignment with organizational goals, direct in-market support and delivery at scale around the world Leverage the tiered HR service delivery model by promoting and reinforcing employee and manager self-service tools to enhance the efficiency and effectiveness of HR support. Qualifications: Bachelor's degree in human resources management, Business Administration, or related field 3 +years of experience in an HR role, preferably in a global organization. Strong understanding of HR processes and best practices. Experience in Employee Relations, including performance management and restructuring activities. Excellent communication and interpersonal skills. Ability to work collaboratively within a global team. Proficient in utilizing data analysis tools and techniques. Basic understanding of how to communicate data and analytics findings. Strategic thinking and problem-solving abilities. Experience in managing cross-cultural teams and understanding global HR practices. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your pastexperience doesn't align perfectly, we encourage you to apply anyway. At times, we take intoconsideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Discover what our 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients' lives around the world. Selecting us as an employer secures a career inwhich you're guaranteed to: Syneos Health (Nasdaq: SYNH) is a leading integrated biopharmaceutical solutionsorganization built to accelerate customer success. We translate unique clinical,medical affairs and commercial insights into outcomes to address modern marketrealities. Together we share insights, use the latest technologies and applyadvanced business practices to speed our customers' delivery of importanttherapies to patients. We support a diverse, equitable and inclusive culture. Phone: Fax: Toll-Free: Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: One of our staff members will workwith you to provide alternate means to submit your application.
Senior Director, Strategic Business Development Updated: December 6, 2024 Location: United Kingdom-Europe - GBR-Home-Based Job ID: Senior Director, Strategic Business Development Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Summary: This Strategic Business Development role will focus on key priority large biotech or pharmaceutical accounts for Syneos Health with expectation to drive enterprise growth across our product development lifecycle aligned to our Company strategy. This individual will operate at an enterprise level on the account, developing strong relationships and connections with key customer influencers to expertly understand customer needs and behaviors. This role will work closely with internal teams such as Global Client Solutions, Clinical Operations Leads, therapeutic experts and the core BD teams. The individual must be capable of leveraging a matrix team across the organization. The individual will take a lead role in facilitating, inputting to and supporting the development of operational solutions that deliver on our clients' commercial strategy. The individual is expected to be comfortable communicating, building relationships with and delivering at C-suite level both internally at Syneos Health and externally among prospective clients. Job Responsibilities: Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering. Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements. Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset. Analyze industry activity and develop an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing/deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications What we're looking for BA/BS degree in a science related field, or equivalent related education and experience. 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST. Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills. Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities. Strong motivational and influence skills. Excellent skills using MS Office Suite and Google Applications. Up to 30% travel for company meetings, client meetings and industry conferences, as needed. Experience working in CRM (i.e., salesforce). Ability to communicate in English (both verbal and written). Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health . click apply for full job details
Feb 11, 2025
Full time
Senior Director, Strategic Business Development Updated: December 6, 2024 Location: United Kingdom-Europe - GBR-Home-Based Job ID: Senior Director, Strategic Business Development Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Summary: This Strategic Business Development role will focus on key priority large biotech or pharmaceutical accounts for Syneos Health with expectation to drive enterprise growth across our product development lifecycle aligned to our Company strategy. This individual will operate at an enterprise level on the account, developing strong relationships and connections with key customer influencers to expertly understand customer needs and behaviors. This role will work closely with internal teams such as Global Client Solutions, Clinical Operations Leads, therapeutic experts and the core BD teams. The individual must be capable of leveraging a matrix team across the organization. The individual will take a lead role in facilitating, inputting to and supporting the development of operational solutions that deliver on our clients' commercial strategy. The individual is expected to be comfortable communicating, building relationships with and delivering at C-suite level both internally at Syneos Health and externally among prospective clients. Job Responsibilities: Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering. Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements. Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset. Analyze industry activity and develop an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing/deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications What we're looking for BA/BS degree in a science related field, or equivalent related education and experience. 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST. Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills. Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities. Strong motivational and influence skills. Excellent skills using MS Office Suite and Google Applications. Up to 30% travel for company meetings, client meetings and industry conferences, as needed. Experience working in CRM (i.e., salesforce). Ability to communicate in English (both verbal and written). Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health . click apply for full job details