Co-operative Bank plc

Senior Delivery Lead Band B/PR3 Salary - £72,800 Hybrid - 2/3 days in Coventry or Manchester office Want to change the world? Choose a career that makes a difference At The Co-operative Bank we're proud to be different. We're proud ofour values and ethics, and our unique, customer-led Ethical Policy that shapes everything we do. Born out of the co-operative movement over 150 years ago, you could say that doing the right thing has always been our thing. We don't just help people with their money, but help people fight for justice and the causes they care about. We put people at the heart of every decision we make and there's never been a more important time for our Bank to stand up for the causes that matter most to our customers, colleagues and partner organisations. Join us and help us continue to make progress in environmental and societal change, all with the UK's original ethical bank. We promote a hybrid working environment, which means you will work at either our office in Manchester or Coventry 2-3 times a week and then remotely from home. To enable you to work from home, you will need have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. The role: As The Co-operative Bank and Coventry Building Society come together as one organisation, we are embarking on an exciting period of integration and transformation. This role will play a key part in overseeing and driving the definition, planning, direction and delivery of medium to large scale integration projects, ensuring alignment with stakeholder expectations and organisational objectives. The successful candidate will ensure projects are delivered to agreed time, cost and quality standards, supporting a seamless transition and laying the foundation for further strategic initiatives in the year ahead. Key Accountabilities: Define and deliver project objectives - Establish and agree project deliverables, critical success factors, and measurable outcomes to enable effective planning, execution, and benefit realisation. Engage and align stakeholders - Collaborate with Project Sponsors, IT leaders, and Delivery Leads to define change requirements, ensure business readiness, and maintain strong relationships for effective issue resolution. Ensure financial and supplier control - Oversee budgets, forecasts, and 3rd party cost models, driving value for money through rigorous cost management and supplier performance oversight. Maintain governance and delivery standards - Manage projects in line with approved methodologies and governance frameworks, ensuring proactive RAIDDA management to deliver agreed outcomes on time, within scope, and budget. Plan and support implementation - Develop and maintain project plans, manage handover to business-as-usual, and capture ongoing IT run costs to support sustainable delivery and benefit realisation. Knowledge, Skills and Experience Required: Project Management - Demonstrable experience delivering £1m-£2m projects using Waterfall and Agile; project management qualification desirable. Technical Delivery - Strong track record managing technical projects and 3rd party suppliers in large, complex, and ideally regulated environments (financial services preferred). Governance & Planning - Good knowledge of project governance, frameworks, and risk/issue control; skilled in planning and tracking with Microsoft Project. Leadership & Communication - Proven ability to lead virtual teams with strong stakeholder engagement, influencing, and presentation skills at senior levels. Commercial & Customer Focus - Solid financial and cost management skills with awareness of commercial, legislative, and regulatory requirements; promotes a strong customer-focused culture. What You Can Expect From Us: Flexible and home working options 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days Competitive pension with up to 10% employer contribution Income protection / life assurance Commitment from employers on continued learning & development Wellbeing support offers mental health support, physiotherapy, GP's for both you and your family. 2 paid days for volunteering per year 'MyReward' corporate discount for over 800 retailers and Cycle to Work Scheme. Family friendly policies and supportive working environment Colleague network groups committed to inclusion and diversity within our Bank. We can only consider candidates with the right to work in the UK at this time. Our Bank is passionate and committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. At the beginning of the year, The Co-operative Bank officially became part of the Coventry Building Society Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues. If you require more information or this document in a different format, please contact As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks. Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 11.2 as of 14 January 2025.