Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
MACHINE LEARNING RESEARCH ENGINEER Salary: 48,330 - 62,835 Location: Cambridge - Triangle/Hybrid (2 days per week in the office) Contract: Full Time (35 hours per week), Permanent Shape the future of AI-powered learning solutions with Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. This is an exciting opportunity for Machine Learning Research Engineers to join our innovative Applied AI team. You'll contribute to developing, deploying, and maintaining cutting-edge AI capabilities that drive the success of Cambridge English's products and services. About the Role As a Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuous improvement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Develop, deploy, and maintain scalable AI-powered solutions for Cambridge English products. Optimize and modularize models for reusability and performance. Collaborate with product, validation, and business teams to transform capabilities into impactful product features. Stay at the forefront of AI and machine learning trends to position Cambridge as a leader in AI-driven assessment and learning. Plan, prioritize, and manage own tasks aligned with business objectives. We are also looking for 2 Junior Machine Learning Research Engineers (permanent) and 2 Senior Machine Learning Research Engineers (1x permanent, 1x fixed-term). Please visit the linked job postings to apply for these roles. About You To thrive in this role, you'll have a passion for AI-driven innovation and the ability to turn ideas into scalable solutions. Essential Qualifications & Skills: Master's degree (or equivalent qualifications and experience) in machine learning or AI/computer science with substantial machine learning component Proven hands-on industry experience (minimum 2 years, not including internships) in designing, developing, and deploying machine learning solutions in production environments. Advanced programming skills in languages such as Python with a strong focus on code optimization, modular design, and efficiency. Deep expertise in developing, training, and deploying models using frameworks like PyTorch and TensorFlow. Demonstrated experience in building scalable, production-grade AI services and automated data pipelines with tools like Docker, Kubernetes, and cloud platforms (e.g., AWS). Strong understanding of data analysis, model evaluation, and error analysis to drive continuous model improvement. Proven ability to collaborate effectively in Agile/Scrum teams and contribute to cross-functional projects. Exceptional communication skills for articulating complex technical concepts to both technical and non-technical stakeholders. Demonstrated commitment to continuous learning, staying current with state-of-the-art research and applying emerging AI techniques to solve business problems. Desirable: PhD or equivalent qualification and experience in Machine learning or AI/Computer Science Experience in applying Natural Language Processing and/or Speech Technology techniques to solve real-world problems. Experience applying machine learning to educational assessment and learning solutions. Hands-on experience with Large Language Models (LLMs) or foundation models, including fine-tuning and adapting models for specific, production-level applications. Contributions to patents or peer-reviewed research publications in machine learning or related AI fields. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 28th September, although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place as deemed appropriate before or after the closing date. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for.
Aug 07, 2025
Full time
MACHINE LEARNING RESEARCH ENGINEER Salary: 48,330 - 62,835 Location: Cambridge - Triangle/Hybrid (2 days per week in the office) Contract: Full Time (35 hours per week), Permanent Shape the future of AI-powered learning solutions with Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. This is an exciting opportunity for Machine Learning Research Engineers to join our innovative Applied AI team. You'll contribute to developing, deploying, and maintaining cutting-edge AI capabilities that drive the success of Cambridge English's products and services. About the Role As a Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuous improvement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Develop, deploy, and maintain scalable AI-powered solutions for Cambridge English products. Optimize and modularize models for reusability and performance. Collaborate with product, validation, and business teams to transform capabilities into impactful product features. Stay at the forefront of AI and machine learning trends to position Cambridge as a leader in AI-driven assessment and learning. Plan, prioritize, and manage own tasks aligned with business objectives. We are also looking for 2 Junior Machine Learning Research Engineers (permanent) and 2 Senior Machine Learning Research Engineers (1x permanent, 1x fixed-term). Please visit the linked job postings to apply for these roles. About You To thrive in this role, you'll have a passion for AI-driven innovation and the ability to turn ideas into scalable solutions. Essential Qualifications & Skills: Master's degree (or equivalent qualifications and experience) in machine learning or AI/computer science with substantial machine learning component Proven hands-on industry experience (minimum 2 years, not including internships) in designing, developing, and deploying machine learning solutions in production environments. Advanced programming skills in languages such as Python with a strong focus on code optimization, modular design, and efficiency. Deep expertise in developing, training, and deploying models using frameworks like PyTorch and TensorFlow. Demonstrated experience in building scalable, production-grade AI services and automated data pipelines with tools like Docker, Kubernetes, and cloud platforms (e.g., AWS). Strong understanding of data analysis, model evaluation, and error analysis to drive continuous model improvement. Proven ability to collaborate effectively in Agile/Scrum teams and contribute to cross-functional projects. Exceptional communication skills for articulating complex technical concepts to both technical and non-technical stakeholders. Demonstrated commitment to continuous learning, staying current with state-of-the-art research and applying emerging AI techniques to solve business problems. Desirable: PhD or equivalent qualification and experience in Machine learning or AI/Computer Science Experience in applying Natural Language Processing and/or Speech Technology techniques to solve real-world problems. Experience applying machine learning to educational assessment and learning solutions. Hands-on experience with Large Language Models (LLMs) or foundation models, including fine-tuning and adapting models for specific, production-level applications. Contributions to patents or peer-reviewed research publications in machine learning or related AI fields. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 28th September, although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place as deemed appropriate before or after the closing date. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for.
Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
Junior Machine Learning Research Engineer Salary: 40,000- 52,000 Location: Cambridge - Triangle/Hybrid (2 days per week in the office) Contract: Full Time/Permanent (35 hours per week) Shape the future of AI-powered learning solutions with Cambridge University Press & Assessment. This is an exciting opportunity for two Junior Machine Learning Research Engineers to join our innovative Applied AI team. You'll contribute to developing, deploying, and maintaining cutting-edge AI capabilities that drive the success of Cambridge English's products and services. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organization and a proud part of the University of Cambridge. About the Role As a Junior Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuous improvement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Help develop, deploy, and maintain scalable AI-powered solutions for Cambridge English products. Optimize and modularize models for reusability and performance. Collaborate with product, validation, and business teams to transform capabilities into impactful product features. Stay at the forefront of AI and machine learning trends to position Cambridge as a leader in AI-driven assessment and learning. Plan, prioritize, and manage own tasks aligned with business objectives. We are also looking for 2 Senior Machine Learning Research Engineers (1x permanent, 1x fixed term) and 1 Machine Learning Research Engineer (permanent) . Please visit the linked job postings to apply for these roles. About You To thrive in this role, you'll have a passion for AI-driven innovation and the ability to turn ideas into scalable solutions. Essential Qualifications & Skills: First class Bachelor's or Master's degree (or equivalent qualifications and experience) in machine learning or AI/computer science with a substantial machine learning component. Excellent programming skills in languages such as Python and shell scripting with a strong focus on code optimization, modular design, and efficiency. Demonstrable experience in developing, training, and deploying models using frameworks like PyTorch and TensorFlow. Strong understanding of data analysis, model evaluation, and error analysis to drive continuous model improvement. Excellent communication skills. Demonstratable commitment to continuous learning, staying current with state-of-the-art research and applying emerging AI techniques Desirable: Proven ability to collaborate effectively in Agile/Scrum teams and contribute to cross-functional projects.Industry experience in applying ML to real-world problems. Experience applying machine learning to educational assessment and learning solutions. Hands-on experience with Large Language Models (LLMs) or foundation models, including fine-tuning and adapting models for specific, production-level applications. PhD (or equivalent qualifications and experience) in machine learning or AI/computer science Exposure to research-oriented work or contributions to open-source projects in the AI domain. Internship experience in AI/ML Experience in contributing to patents, or academic papers related to ML. Rewards and Benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability. Ready to pursue potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 28th September, although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place as deemed suitable before or after the closing date. Please note that successful applicants will be subject to satisfactory background checks, including a DBS check, due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for.
Aug 07, 2025
Full time
Junior Machine Learning Research Engineer Salary: 40,000- 52,000 Location: Cambridge - Triangle/Hybrid (2 days per week in the office) Contract: Full Time/Permanent (35 hours per week) Shape the future of AI-powered learning solutions with Cambridge University Press & Assessment. This is an exciting opportunity for two Junior Machine Learning Research Engineers to join our innovative Applied AI team. You'll contribute to developing, deploying, and maintaining cutting-edge AI capabilities that drive the success of Cambridge English's products and services. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organization and a proud part of the University of Cambridge. About the Role As a Junior Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuous improvement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Help develop, deploy, and maintain scalable AI-powered solutions for Cambridge English products. Optimize and modularize models for reusability and performance. Collaborate with product, validation, and business teams to transform capabilities into impactful product features. Stay at the forefront of AI and machine learning trends to position Cambridge as a leader in AI-driven assessment and learning. Plan, prioritize, and manage own tasks aligned with business objectives. We are also looking for 2 Senior Machine Learning Research Engineers (1x permanent, 1x fixed term) and 1 Machine Learning Research Engineer (permanent) . Please visit the linked job postings to apply for these roles. About You To thrive in this role, you'll have a passion for AI-driven innovation and the ability to turn ideas into scalable solutions. Essential Qualifications & Skills: First class Bachelor's or Master's degree (or equivalent qualifications and experience) in machine learning or AI/computer science with a substantial machine learning component. Excellent programming skills in languages such as Python and shell scripting with a strong focus on code optimization, modular design, and efficiency. Demonstrable experience in developing, training, and deploying models using frameworks like PyTorch and TensorFlow. Strong understanding of data analysis, model evaluation, and error analysis to drive continuous model improvement. Excellent communication skills. Demonstratable commitment to continuous learning, staying current with state-of-the-art research and applying emerging AI techniques Desirable: Proven ability to collaborate effectively in Agile/Scrum teams and contribute to cross-functional projects.Industry experience in applying ML to real-world problems. Experience applying machine learning to educational assessment and learning solutions. Hands-on experience with Large Language Models (LLMs) or foundation models, including fine-tuning and adapting models for specific, production-level applications. PhD (or equivalent qualifications and experience) in machine learning or AI/computer science Exposure to research-oriented work or contributions to open-source projects in the AI domain. Internship experience in AI/ML Experience in contributing to patents, or academic papers related to ML. Rewards and Benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability. Ready to pursue potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 28th September, although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place as deemed suitable before or after the closing date. Please note that successful applicants will be subject to satisfactory background checks, including a DBS check, due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for.
Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
Content Manager, Journals Annual Salary: £28,800 - £37,425 Location: Cambridge, UK, Hybrid (Min 2-3 days Per Week) Contract: Fixed Term (14 Months), 35 Hours Per Week Are you passionate about publishing and eager to shape the future of academic content? We have an exciting, fixed term opportunity to join the Academic Content Operations department, working within Journals Content Management. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As a Content Manager, you will oversee a portfolio of established journals, managing the process from the receipt of an accepted manuscript to its final publication, both online and in print. Your journal list will encompass a diverse range of subject areas (specific subject knowledge is not a requirement for this role). You will engage daily with external contacts (academic editors and authors) and internal colleagues (Editorial, Content Services, Marketing, Sales) to achieve the best results for Cambridge and the academic community. This role requires that you are both innovative and organised. You will manage a high volume of content alongside our workflow improvement initiatives as we continuously enhance our processes for Open Research. Key skills for this role include enthusiasm for trailing new workflows, adaptability to new ways of working, excellent communication skills, the ability to meet strict deadlines, and the capacity to juggle changing priorities. You will receive ongoing training to support our products and your career goals. Content Managers are part of the Content Operations team, responsible for the publication processes and quality assurance for our Academic Books, Elements, and Journals. There are opportunities to learn about other content types, and we encourage continuous learning and flexibility. About you You will possess good knowledge of publishing practices and current trends to facilitate production workflows and provide guidance to stakeholders. This role involves managing multiple relationships and workflows with both internal and external contacts, often balancing competing priorities. High computer literacy is essential, including experience with Microsoft Office, Adobe Creative Cloud, Salesforce, Online Peer Review Systems, and SAP, as well as the ability to pick up new technologies quickly This role requires adaptability in a dynamic digital publishing environment, strong communication, organisational, and project management skills. You must be detail-oriented, able to meet tight deadlines, work independently or with a team, and demonstrate a proactive, collaborative attitude. Confidence in communicating with colleagues and external partners at all levels, a dependable attitude, and enthusiasm for problem-solving will enable you to thrive in our dynamic industry. We value decisiveness, innovation, and a responsible approach. Previous experience in publishing is important ideally in Content Management or Production and knowledge of open access publishing is highly desirable. Familiarity with Salesforce, and typesetting languages like XML, LaTeX, or HTML would be an advantage. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 12th August 2025 and interviews are scheduled to take place from 26th August onward . If you are shortlisted, you will be invited to participate in a virtual interview via MS Teams. You will be required to complete a task as part of the assessment, for which a brief will be administered in advance of the interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Jul 31, 2025
Contractor
Content Manager, Journals Annual Salary: £28,800 - £37,425 Location: Cambridge, UK, Hybrid (Min 2-3 days Per Week) Contract: Fixed Term (14 Months), 35 Hours Per Week Are you passionate about publishing and eager to shape the future of academic content? We have an exciting, fixed term opportunity to join the Academic Content Operations department, working within Journals Content Management. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As a Content Manager, you will oversee a portfolio of established journals, managing the process from the receipt of an accepted manuscript to its final publication, both online and in print. Your journal list will encompass a diverse range of subject areas (specific subject knowledge is not a requirement for this role). You will engage daily with external contacts (academic editors and authors) and internal colleagues (Editorial, Content Services, Marketing, Sales) to achieve the best results for Cambridge and the academic community. This role requires that you are both innovative and organised. You will manage a high volume of content alongside our workflow improvement initiatives as we continuously enhance our processes for Open Research. Key skills for this role include enthusiasm for trailing new workflows, adaptability to new ways of working, excellent communication skills, the ability to meet strict deadlines, and the capacity to juggle changing priorities. You will receive ongoing training to support our products and your career goals. Content Managers are part of the Content Operations team, responsible for the publication processes and quality assurance for our Academic Books, Elements, and Journals. There are opportunities to learn about other content types, and we encourage continuous learning and flexibility. About you You will possess good knowledge of publishing practices and current trends to facilitate production workflows and provide guidance to stakeholders. This role involves managing multiple relationships and workflows with both internal and external contacts, often balancing competing priorities. High computer literacy is essential, including experience with Microsoft Office, Adobe Creative Cloud, Salesforce, Online Peer Review Systems, and SAP, as well as the ability to pick up new technologies quickly This role requires adaptability in a dynamic digital publishing environment, strong communication, organisational, and project management skills. You must be detail-oriented, able to meet tight deadlines, work independently or with a team, and demonstrate a proactive, collaborative attitude. Confidence in communicating with colleagues and external partners at all levels, a dependable attitude, and enthusiasm for problem-solving will enable you to thrive in our dynamic industry. We value decisiveness, innovation, and a responsible approach. Previous experience in publishing is important ideally in Content Management or Production and knowledge of open access publishing is highly desirable. Familiarity with Salesforce, and typesetting languages like XML, LaTeX, or HTML would be an advantage. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 12th August 2025 and interviews are scheduled to take place from 26th August onward . If you are shortlisted, you will be invited to participate in a virtual interview via MS Teams. You will be required to complete a task as part of the assessment, for which a brief will be administered in advance of the interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
Application Support Technician Location: Cambridge / Hybrid ( at least 2 days a week in the office ) Contract: Fixed Term (12 Month Contract), Full Time 35 Hours Per Week Closing Date : 27 July 2025 Are you passionate about solving technical challenges while delivering exceptional customer service? If so, we'd love to hear from you. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are currently looking for an Application Support Technician to join our Cambridge English Qualifications (CEQ) Support team. You'll be at the heart of our mission to ensure seamless digital experiences for over half a million test takers each month. This role is pivotal in maintaining the integrity and performance of our bespoke Cambridge English software systems. As the go-to expert for technical support, you'll be bridging the gap between our customers and internal teams, and contributing to the development and testing of new systems that shape the future of global education. About the role You will be responsible for providing world-class support to customers all over the world using our systems and websites. You will also write knowledge base articles, user guides and FAQs for our systems, take part in user acceptance testing and develop and deliver training sessions. Additionally: You'll provide customer-focused technical support across a range of Cambridge software platforms, ensuring minimal disruption to the examination lifecycle. Your day-to-day will involve analysing support trends, identifying opportunities for product enhancements, and representing the customer voice in development projects. You'll lead User Acceptance Testing (UAT) for new systems, deliver training sessions internationally, and create high-quality support materials including manuals, FAQs, and interactive demos. Collaboration is key you'll work closely with the Customer Service team, IT, and third-party providers, keeping stakeholders informed and ensuring that our systems run smoothly. Your insights will help shape decisions that improve customer experience and reduce service costs. Application Support Technician About you You will possess outstanding customer service and problem-solving skills, with the confidence to stay composed under pressure and the ability to explain technical issues in clear, accessible language. You will be adept at prioritising tasks, keeping customers informed, and providing reassurance when challenges arise. You will bring a proactive mindset and a deep understanding of exam delivery systems, APIs, integrations, and network protocols. Experience with Windows is essential, and familiarity with Linux/MacOS or programming languages such as JavaScript or Python is beneficial. Prior experience in technical support is advantageous, and you should thrive in a high-pressure, team-oriented environment. A minimum of A-level education (or equivalent) is required, along with exceptional written and verbal communication abilities. In addition, you will bring: Strong communication skills which will allow you to support a diverse, global audience with empathy and clarity. A methodical approach, the capacity to make confident decisions independently, and a track record of delivering excellent service in multicultural settings. Commitment to taking ownership and driving high standards in every customer interaction. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being the 27th July 2025. Those who are initially shortlisted will be invited to participate in a short screening call. If you are shortlisted further, you will be invited to attend an in-person interview ( inc. a role related task administered on the day) at our Cambridge offices, from week commencing 4th August. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements. Application Support Technician Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Jul 25, 2025
Full time
Application Support Technician Location: Cambridge / Hybrid ( at least 2 days a week in the office ) Contract: Fixed Term (12 Month Contract), Full Time 35 Hours Per Week Closing Date : 27 July 2025 Are you passionate about solving technical challenges while delivering exceptional customer service? If so, we'd love to hear from you. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are currently looking for an Application Support Technician to join our Cambridge English Qualifications (CEQ) Support team. You'll be at the heart of our mission to ensure seamless digital experiences for over half a million test takers each month. This role is pivotal in maintaining the integrity and performance of our bespoke Cambridge English software systems. As the go-to expert for technical support, you'll be bridging the gap between our customers and internal teams, and contributing to the development and testing of new systems that shape the future of global education. About the role You will be responsible for providing world-class support to customers all over the world using our systems and websites. You will also write knowledge base articles, user guides and FAQs for our systems, take part in user acceptance testing and develop and deliver training sessions. Additionally: You'll provide customer-focused technical support across a range of Cambridge software platforms, ensuring minimal disruption to the examination lifecycle. Your day-to-day will involve analysing support trends, identifying opportunities for product enhancements, and representing the customer voice in development projects. You'll lead User Acceptance Testing (UAT) for new systems, deliver training sessions internationally, and create high-quality support materials including manuals, FAQs, and interactive demos. Collaboration is key you'll work closely with the Customer Service team, IT, and third-party providers, keeping stakeholders informed and ensuring that our systems run smoothly. Your insights will help shape decisions that improve customer experience and reduce service costs. Application Support Technician About you You will possess outstanding customer service and problem-solving skills, with the confidence to stay composed under pressure and the ability to explain technical issues in clear, accessible language. You will be adept at prioritising tasks, keeping customers informed, and providing reassurance when challenges arise. You will bring a proactive mindset and a deep understanding of exam delivery systems, APIs, integrations, and network protocols. Experience with Windows is essential, and familiarity with Linux/MacOS or programming languages such as JavaScript or Python is beneficial. Prior experience in technical support is advantageous, and you should thrive in a high-pressure, team-oriented environment. A minimum of A-level education (or equivalent) is required, along with exceptional written and verbal communication abilities. In addition, you will bring: Strong communication skills which will allow you to support a diverse, global audience with empathy and clarity. A methodical approach, the capacity to make confident decisions independently, and a track record of delivering excellent service in multicultural settings. Commitment to taking ownership and driving high standards in every customer interaction. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being the 27th July 2025. Those who are initially shortlisted will be invited to participate in a short screening call. If you are shortlisted further, you will be invited to attend an in-person interview ( inc. a role related task administered on the day) at our Cambridge offices, from week commencing 4th August. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements. Application Support Technician Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
Job Title: Senior Engagement Manager Salary: £43,800 - £58,500 Location: Cambridge, UK (with flexible/hybrid working arrangements) min 40% of time on site Contract: Permanent, Full time (35 hours per week) We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Are you passionate about shaping the future of education on a global scale? We are seeking a dynamic Senior Engagement Manager to lead the development and management of strategic partnerships with private sector and philanthropic foundations, supporting Cambridge International Education's global mission. This is a key opportunity to drive high-value, long-term collaborations that advance research, innovation, and impactful education initiatives, working alongside our Head of Partnerships in the Education Futures directorate and with teams across International Education. About the role As Senior Engagement Manager, you'll shape and drive strategies to attract external partnerships and funding in support of Cambridge International Education's global mission. You'll manage high-value, long-term relationships with private sector organisations and philanthropic foundations, acting as a trusted ambassador for Cambridge. Your role includes identifying and prioritising partnership opportunities, co-creating compelling proposals with internal teams to deliver innovative education initiatives aligned with funding priorities and partner interests. You'll also monitor global funding trends, provide strategic advice to senior colleagues and help evolve partnership processes to ensure continuous improvement. About you You will be degree-qualified or possess equivalent related experience and bring a deep understanding of donor motivations, funding structures, and strategic partnership development, especially within philanthropy, the private sector, or international development. You are an excellent communicator and an adept relationship manager, skilled at influencing and aligning diverse stakeholders around shared goals. You enjoy working in a fast-paced environment to deliver results and you possess strong commercial acumen and a creative approach to problem-solving. Experience of securing multi-year funding, presenting proposals, and negotiating contracts with high-value partners is essential. Experience with international education is desirable. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 3rd August and interviews are scheduled to take place during August. There will be a 2 stage interview process. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve teachers and learners and the future of education for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development, and progress, in an environment which embraces difference, change, and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Senior Engagement Manager
Jul 23, 2025
Full time
Job Title: Senior Engagement Manager Salary: £43,800 - £58,500 Location: Cambridge, UK (with flexible/hybrid working arrangements) min 40% of time on site Contract: Permanent, Full time (35 hours per week) We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Are you passionate about shaping the future of education on a global scale? We are seeking a dynamic Senior Engagement Manager to lead the development and management of strategic partnerships with private sector and philanthropic foundations, supporting Cambridge International Education's global mission. This is a key opportunity to drive high-value, long-term collaborations that advance research, innovation, and impactful education initiatives, working alongside our Head of Partnerships in the Education Futures directorate and with teams across International Education. About the role As Senior Engagement Manager, you'll shape and drive strategies to attract external partnerships and funding in support of Cambridge International Education's global mission. You'll manage high-value, long-term relationships with private sector organisations and philanthropic foundations, acting as a trusted ambassador for Cambridge. Your role includes identifying and prioritising partnership opportunities, co-creating compelling proposals with internal teams to deliver innovative education initiatives aligned with funding priorities and partner interests. You'll also monitor global funding trends, provide strategic advice to senior colleagues and help evolve partnership processes to ensure continuous improvement. About you You will be degree-qualified or possess equivalent related experience and bring a deep understanding of donor motivations, funding structures, and strategic partnership development, especially within philanthropy, the private sector, or international development. You are an excellent communicator and an adept relationship manager, skilled at influencing and aligning diverse stakeholders around shared goals. You enjoy working in a fast-paced environment to deliver results and you possess strong commercial acumen and a creative approach to problem-solving. Experience of securing multi-year funding, presenting proposals, and negotiating contracts with high-value partners is essential. Experience with international education is desirable. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 3rd August and interviews are scheduled to take place during August. There will be a 2 stage interview process. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve teachers and learners and the future of education for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development, and progress, in an environment which embraces difference, change, and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Senior Engagement Manager
Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
Senior Machine Learning Research Engineer Salary: 62,860 - 84,070 Location: Cambridge - Triangle/Hybrid (2 days per week in the office) Contracts: 1x Permanent, Full Time (35 hours per week) 1x Fixed Term (18 months), Full Time (35 hours per week) Shape the future of AI-powered learning solutions with Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. This is an exciting opportunity for Machine Learning Research Engineers to join our innovative Applied AI team. You'll contribute to developing, deploying, and maintaining cutting-edge AI capabilities that drive the success of Cambridge English's products and services. About the Role As a Senior Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuous improvement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Technical lead in designing full-cycle AI solutions, including data collection and pipelines for reusable analysis, and monitoring and maintenance regimes for continuous development. Research, develop, deploy, and maintain scalable AI-powered solutions for Cambridge English products. Estimate time, cost and outcomes of technical solutions, and manage risks to ensure prompt delivery. Collaborate with product, validation, and business teams to transform capabilities into impactful product features, while setting appropriate expectations. Plan work and resources, including adoption of new tools, to ensure that the machine learning team stay at the forefront of AI and machine learning trends and position Cambridge as a leader in AI-driven. Plan, prioritize and review work of the team to meet business objectives Lead on technical standards for the team, and mentor junior team members. About You To thrive in this role, you'll have a passion for AI-driven innovation and the ability to turn ideas into scalable solutions. Essential Qualifications & Skills : Master's degree (or equivalent qualification and experience) in machine learning or AI/computer science with substantial machine learning component. Proven hands-on industry experience (minimum 5 years, not including internships) in designing, developing, and deploying machine learning solutions in production environments. Strong track record of successfully translating academic research into real-world applications and products. Ability to estimate suitability of candidate ML, NLP, LLM, and GenAI technologies for specific scenarios, estimate the time, cost and outcomes of different solutions, and apply effective risk management to ensure prompt delivery Deep experience in Python and PyTorch/TensorFlow. Industry experience in building scalable, production-grade AI services and automated data pipelines with tools like Docker, Kubernetes, and cloud platforms (e.g., AWS). Proven ability to collaborate effectively in Agile/Scrum teams and contribute to cross-functional projects. Exceptional communication skills for articulating complex technical concepts to both technical and non-technical stakeholders, translating business requirements into technical solutions. Proactiveness in communicating issues and suggesting solutions. Stay current with state-of-the-art research and applying emerging AI techniques to solve business problems. Ability to supervise sub-teams, lead projects, mentor junior colleagues and lead on technical standards maintenance. Desirable : PhD degree or equivalent qualifications and experience in computer science, machine learning, artificial intelligence, or a closely related field. Experience in applying Natural Language Processing and/or Speech Technology techniques to solve real-world problems. Experience in applying machine learning to educational assessment and learning solutions Experience in leading research initiatives, contributing to patents, or publishing papers in machine learning or related AI fields. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 28th September, although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place as deemed appropriate before or after the closing date. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for.
Jul 10, 2025
Full time
Senior Machine Learning Research Engineer Salary: 62,860 - 84,070 Location: Cambridge - Triangle/Hybrid (2 days per week in the office) Contracts: 1x Permanent, Full Time (35 hours per week) 1x Fixed Term (18 months), Full Time (35 hours per week) Shape the future of AI-powered learning solutions with Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. This is an exciting opportunity for Machine Learning Research Engineers to join our innovative Applied AI team. You'll contribute to developing, deploying, and maintaining cutting-edge AI capabilities that drive the success of Cambridge English's products and services. About the Role As a Senior Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuous improvement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Technical lead in designing full-cycle AI solutions, including data collection and pipelines for reusable analysis, and monitoring and maintenance regimes for continuous development. Research, develop, deploy, and maintain scalable AI-powered solutions for Cambridge English products. Estimate time, cost and outcomes of technical solutions, and manage risks to ensure prompt delivery. Collaborate with product, validation, and business teams to transform capabilities into impactful product features, while setting appropriate expectations. Plan work and resources, including adoption of new tools, to ensure that the machine learning team stay at the forefront of AI and machine learning trends and position Cambridge as a leader in AI-driven. Plan, prioritize and review work of the team to meet business objectives Lead on technical standards for the team, and mentor junior team members. About You To thrive in this role, you'll have a passion for AI-driven innovation and the ability to turn ideas into scalable solutions. Essential Qualifications & Skills : Master's degree (or equivalent qualification and experience) in machine learning or AI/computer science with substantial machine learning component. Proven hands-on industry experience (minimum 5 years, not including internships) in designing, developing, and deploying machine learning solutions in production environments. Strong track record of successfully translating academic research into real-world applications and products. Ability to estimate suitability of candidate ML, NLP, LLM, and GenAI technologies for specific scenarios, estimate the time, cost and outcomes of different solutions, and apply effective risk management to ensure prompt delivery Deep experience in Python and PyTorch/TensorFlow. Industry experience in building scalable, production-grade AI services and automated data pipelines with tools like Docker, Kubernetes, and cloud platforms (e.g., AWS). Proven ability to collaborate effectively in Agile/Scrum teams and contribute to cross-functional projects. Exceptional communication skills for articulating complex technical concepts to both technical and non-technical stakeholders, translating business requirements into technical solutions. Proactiveness in communicating issues and suggesting solutions. Stay current with state-of-the-art research and applying emerging AI techniques to solve business problems. Ability to supervise sub-teams, lead projects, mentor junior colleagues and lead on technical standards maintenance. Desirable : PhD degree or equivalent qualifications and experience in computer science, machine learning, artificial intelligence, or a closely related field. Experience in applying Natural Language Processing and/or Speech Technology techniques to solve real-world problems. Experience in applying machine learning to educational assessment and learning solutions Experience in leading research initiatives, contributing to patents, or publishing papers in machine learning or related AI fields. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 28th September, although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place as deemed appropriate before or after the closing date. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov website for guidance to understand your own eligibility based on the role you are applying for.
Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
Commissioning Editor Job Title: Commissioning Editor (Resources, Training, Digital Services) Salary: £32,100 - £41,700 Location: Cambridge / Coventry, Hybrid Contract: Permanent, Full-time We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Do you want to make a difference by helping teachers prepare their students for assessment? Are you a creative, customer-focused, and collaborative Commissioning Editor ready to step in and help us deliver our strategy for growth, by developing innovative new forms of support for our products? Then this could be your next role. About the role The product support commissioning team at OCR plan and co-ordinate the support for our assessment products. It's our job to ensure that our customers have the support they need, when they need it. We are a tight-knit and forward-thinking team, who enjoy working collaboratively and sharing ideas. As Commissioning Editor, you'll be an integral part of the team. You'll have responsibility for scoping, developing, and briefing new kinds of product support, and will work with colleagues across the organisation to identify the best way to meet our customer needs. You'll work on our support proposition for several key products in the OCR portfolio. You'll ensure that our decision-making is driven by customer insight. Through ongoing insight work you'll maintain a strong awareness of key trends and developing needs, both across our entire market and in key subject areas. You'll be involved in major pieces of market research and lead specific market testing of new types of support to ensure they deliver what our customers need. This role offers great flexibility for growth & development, as well as the opportunity to make a significant, positive contribution to OCR's fast-developing support offer. If you don't want to miss out, please take a look at the job description attached at the end of the advert. We want to hear from you. A bit about you To be successful you will demonstrate: Experience of resource development for education (in a publishing or teaching context) Market research, analysis, and strategic thinking skills The ability to build and develop strong working relationships with stakeholders of all levels of seniority Excellent verbal and written communication, presentation and influencing skills Strong organisational skills to plan and manage a range of complex tasks, functions and schedules The capacity to balance, prioritise, and manage a varied and demanding workload Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: Group personal pension scheme Discretionary annual bonus Life assurance up to 4 x annual salary Private medical and Permanent Health Insurance Green travel schemes 28 days annual leave plus bank holidays We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 8 January 2023. Please note due to the Christmas holiday period interviews are scheduled to take place week commencing 16th January 2023. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Commissioning Editor
Dec 18, 2022
Full time
Commissioning Editor Job Title: Commissioning Editor (Resources, Training, Digital Services) Salary: £32,100 - £41,700 Location: Cambridge / Coventry, Hybrid Contract: Permanent, Full-time We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Do you want to make a difference by helping teachers prepare their students for assessment? Are you a creative, customer-focused, and collaborative Commissioning Editor ready to step in and help us deliver our strategy for growth, by developing innovative new forms of support for our products? Then this could be your next role. About the role The product support commissioning team at OCR plan and co-ordinate the support for our assessment products. It's our job to ensure that our customers have the support they need, when they need it. We are a tight-knit and forward-thinking team, who enjoy working collaboratively and sharing ideas. As Commissioning Editor, you'll be an integral part of the team. You'll have responsibility for scoping, developing, and briefing new kinds of product support, and will work with colleagues across the organisation to identify the best way to meet our customer needs. You'll work on our support proposition for several key products in the OCR portfolio. You'll ensure that our decision-making is driven by customer insight. Through ongoing insight work you'll maintain a strong awareness of key trends and developing needs, both across our entire market and in key subject areas. You'll be involved in major pieces of market research and lead specific market testing of new types of support to ensure they deliver what our customers need. This role offers great flexibility for growth & development, as well as the opportunity to make a significant, positive contribution to OCR's fast-developing support offer. If you don't want to miss out, please take a look at the job description attached at the end of the advert. We want to hear from you. A bit about you To be successful you will demonstrate: Experience of resource development for education (in a publishing or teaching context) Market research, analysis, and strategic thinking skills The ability to build and develop strong working relationships with stakeholders of all levels of seniority Excellent verbal and written communication, presentation and influencing skills Strong organisational skills to plan and manage a range of complex tasks, functions and schedules The capacity to balance, prioritise, and manage a varied and demanding workload Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: Group personal pension scheme Discretionary annual bonus Life assurance up to 4 x annual salary Private medical and Permanent Health Insurance Green travel schemes 28 days annual leave plus bank holidays We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 8 January 2023. Please note due to the Christmas holiday period interviews are scheduled to take place week commencing 16th January 2023. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Commissioning Editor
