Eileen Richards Recruitment

Executive Personal Assistant Leicester c 38,000 p.a. Do you thrive in a fast paced, high profile environment where no two days are the same? Are you the person senior leaders rely on to keep them informed, prepared, and operating at their absolute best? Do you love shaping order from complexity and being the calm, trusted professional at the heart of an organisation? The Company: Our client is a respected national organisation with an ambitious vision and an inspiring leadership team. Known for its progressive culture, collaborative way of working, and commitment to meaningful long term impact, it plays a central role in shaping policy, innovation, and positive change across the UK and internationally. You will be joining a forward thinking Executive Office that values professionalism, strategic thinking, and exceptional organisational skill. The environment is dynamic, supportive, and purpose driven. If you want to work somewhere where your contribution truly matters, this is an exciting place to be. Role & Responsibilities of the Executive Personal Assistant: Provide high-level, proactive support to a senior leader, ensuring they are fully briefed, prepared and able to maximise their time. Manage complex diaries, emails and workflows, prioritising competing demands and ensuring deadlines and follow-ups are met. Maintain efficient office systems and processes, continuously improving operations and enabling smooth workflows. Ensure timely information flow and provide briefings, reports, presentations and correspondence to support informed decision-making. Coordinate meetings, travel, VIP visits, events and formal engagements, including complex national and international arrangements. Act as a trusted point of contact for internal and external stakeholders, handling sensitive matters with discretion and professionalism. Support governance and senior committees through preparation of agendas, papers, minutes and follow-up actions. Coordinate regulatory or compliance submissions, track actions, monitor risks, and contribute to organisational oversight. Contribute to strategic initiatives, projects and major organisational events, ensuring alignment with priorities. Oversee Executive Office budgets and work collaboratively with colleagues to provide seamless support to the senior leader. About You as the Executive Personal Assistant: Significant experience supporting senior leaders at Executive or Board level within a complex, fast moving environment. Confident in managing demanding diaries, competing priorities and sensitive correspondence with accuracy, diplomacy and professionalism. Able to synthesise information quickly and prepare concise, engaging briefings for a wide range of stakeholders. A strong communicator with excellent written skills, sound judgement and the ability to handle matters confidentially. Highly organised, self motivated and comfortable working independently while contributing positively to a wider team. Comfortable arranging complex national and international travel and providing seamless logistical support. Strong IT skills including Microsoft Office and a proactive, solutions focused approach. Flexibility to occasionally support events or commitments outside normal working hours when required. Additional Benefits: A collaborative, people centred working culture Opportunities to contribute to high profile projects and events Excellent organisational benefits package Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion . We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.

Customer Service Advisor Leicestershire - Hybrid working £26,229.09 + Bonus Start date: 5th January Are you passionate about delivering exceptional customer service? Do you thrive in busy environments where every call counts? Would you like to join a forward-thinking company with excellent training and career development opportunities? The Company: ER Recruitment are working with a well-established, innovative business who pride themselves on delivering outstanding service to customers and businesses nationwide. They are expanding their team and want customer-focused individuals who enjoy working in a fast-paced environment where success is recognised and rewarded. Role & Responsibilities of the Customer Service Advisor: Manage a high volume of inbound customer calls and emails, providing clear and helpful responses Work towards daily call and performance targets Resolve queries relating to accounts, deliveries, billing, and pricing efficiently Prioritise and manage multiple tasks effectively in a busy office setting Record customer data accurately in the CRM system Collaborate and support colleagues to ensure the team delivers great service About You as the Customer Service Advisor: Experience working in a customer service or call centre environment Strong communication skills, both verbal and written, with the ability to negotiate and problem-solve Confident working with numbers and billing information Excellent organisational skills and attention to detail IT proficient, particularly with MS Office Positive, professional attitude with the drive to support both customers and team members Access to own vehicle and willingness to complete initial onsite training Benefits as the Customer Service Advisor: Hybrid working (2 days in the office, 3 from home) after initial month training Fantastic training from industry leaders Holiday 25 days plus bank holidays Bonus Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.

Operations Director (Manufacturing) Loughborough c£90,000p.a. DOE + car/allowance, bonuses and benefits Lead. Engineer. Transform. Are you a powerhouse of operational and engineering leadership? Do you have proven experience in the food-processing machinery sector? Do you thrive on driving precision, innovation and performance in complex, technical manufacturing environments? This isn t just another Operations Director role; it s your chance to lead engineering excellence and shape the future of a business designing and building world-class processing solutions for the food industry! The Company: growing and reputable company renowned for its innovation and precision in delivering high-performance food machinery. This role will also encompass working with sister businesses specialising in stainless-steel fabrication, packaging systems and automation: Aqualine by Alway, BagForm International and Alway Electrical. The group continues to expand and now seeks a visionary Operations Director to drive engineering and operational transformation. Role & Responsibilities of the Operations Director: Play a pivotal role within the Senior Leadership Team, contributing to high-level decisions that shape the future of operations and growth. Lead and empower cross-functional teams ensuring excellence across production, engineering, design and installation, ensuring excellence in performance, quality and delivery. Oversee the end-to-end engineering process from design for manufacture through to assembly and commissioning, ensuring technical accuracy, efficiency and innovation. Drive continuous improvement in manufacturing methods, materials and machinery design, embedding lean principles and world-class engineering practices. Champion technical excellence within project execution, supporting teams to solve complex engineering challenges and deliver precision-built equipment on time and on budget. Build and maintain high-trust relationships with customers, including handling involved, technical discussions and ensuring their needs are met with precision. Support the development and execution of strategic plans, working closely with the Managing Director and business owner. Help drive commercial success with a keen eye on operational KPIs, budgets, and customer satisfaction. About You as the Operations Director: Must have hands-on experience in manufacturing machinery for the food industry, this is essential. Deep technical expertise in precision engineering, stainless-steel fabrication and food-processing machinery design. Strong leadership track record in a high-pace, quality-driven engineering and manufacturing environment. Commercially astute with strong financial awareness across production costs, budgets and operational performance. A confident, empathetic leader who balances strategic vision with operational execution. Excellent communicator who thrives in technical environments and enjoys engaging with clients and stakeholders at all levels. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicant, if you do not receive a response within 7working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.