Frey Consulting Group

Frey Consulting Group is seeking on-site Forklift Truck Engineers to service and repair a fleet of FLTs at a customer site in the United Kingdom. You will diagnose and resolve faults, schedule preventative maintenance, and keep accurate records. This client-facing role offers a 10% pension, 33 days holiday, and a package including a laptop, phone and industry-leading tooling. NVQ Level 3 preferred but not essential; you must be mechanically minded and able to work independently or as part of a

Lodestone Recruitment are recruiting on behalf of a well-established, rapidly growing Sheffield manufacturing company for an experienced Aluminium TIG Welder to join their team. You will need a solid TIG welding background, with aluminium welding experience and the ability to work on box section welds up to 15mm thick, in a friendly, people-focused environment offering an excellent pension, 33 days holiday and on-site parking.

Senior and executive search across customer operations, CX and contact centres. Lead the customer service function for a long-established global manufacturer: a c.£100M B2B operation supplying customers across UK, Ireland and export markets. The product journey is complex: manufactured in the UK, sold globally, and shipped on lead times that customers plan their own production around. Raw material and energy costs move, transport capacity tightens, and sustainability commitments are reshaping how product is made and moved. Customer service sits in the middle of all of it, and this role leads it. What you'll own The order book: managing demand, lead times and delivery promises across UK, Ireland and export markets The service strategy: where the function goes next and the decisions that get it there A multi-million pound annual transport budget, from cost control through to invoice accuracy in SAP Third-party logistics performance across UK and European routes: cost, reliability, accountability Tech and systems adoption: better use of SAP, sharper data, KPI reporting that drives decisions A team of 5, including a Team Leader You'll be the voice of the customer at senior level, building relationships across Sales, Operations, Planning, Quality and Procurement, and you'll be trusted to make the calls that keep customers supplied when materials, capacity and costs are moving. Our ideal applicant A customer leader: currently leading a customer operations team, account managers or specialists in a B2B marketplace Understands a product journey end to end: production, lead times, transport, delivery Strong on SAP and sharper on what the data means Has taken a team through change and made it perform better Equally at home setting strategy and challenging a transport invoice The package On site, with flexibility around working hours Pension with up to 8% employer contribution 25 days holiday rising to 27 with service, plus bank holidays and a holiday exchange scheme Parking and EV charging on site

Customer Insight and Performance Manager Liverpool (office based) £40,000 to £44,000 including car allowance Own performance, insight and regulatory compliance for a small, regulated property business where reporting goes all the way to Board. This role is the organisation's eyes: what's working, what's at risk, and what the data says should change. The remit is broad for the size of business, and that's the appeal. You'll build the performance framework rather than inherit one, and your reporting will sit in front of Board and leadership every cycle. What you'll own The performance and insight framework: designing it, running it, and making it the way the business understands itself Regulatory compliance and assurance: monitoring statutory and regulatory requirements, coordinating reporting for regulatory returns, internal reviews and external audits Board reporting: papers, dashboards and exception reports that hold up to scrutiny Customer complaints and feedback analysis, turned into recommendations that change how services run Contractor and partner performance: KPIs, SLAs, and the meetings where accountability actually happens Business systems and data improvement: better data quality, simpler workflows, and supporting new systems from testing through to training Line management of a Compliance Officer, plus mentoring apprentices Our ideal applicant A customer-led performance leader: uses insight, complaints and service data to improve customers' experience, and can show where it worked Strong on statutory and regulatory compliance, and confident being the person the organisation relies on to stay ahead of it Skilled at data interrogation and analysis, and clearer still at explaining what the numbers mean to a Board Comfortable challenging contractors and partners while keeping the relationship working The package 35 hours, Monday to Friday, with flexi time Office based in Liverpool Pension with employer contribution All applications are handled confidentially by Stellify.