Pacific Life Re, based in London, seeks a Manager of Medical Analytics in R&D to lead health analytics projects. You will develop basis and pricing insights, manage stakeholders and collaborate across Savings, Retirement and Protection teams within the Reinsurance Division. You will apply biometric modelling and health data science to support annuities, pricing and underwriting strategy. Strong programming in R/Python and communication skills are essential for success.
Aug 21, 2026
Full time
Pacific Life Re, based in London, seeks a Manager of Medical Analytics in R&D to lead health analytics projects. You will develop basis and pricing insights, manage stakeholders and collaborate across Savings, Retirement and Protection teams within the Reinsurance Division. You will apply biometric modelling and health data science to support annuities, pricing and underwriting strategy. Strong programming in R/Python and communication skills are essential for success.
Job Title Manager, Medical Analytics, R&D (London) We are a global life reinsurer operating in Europe, Asia, Australia and North America, and are part of Pacific Life, a mutual insurance group. Fuelled by our pursuit of excellence and a quest to innovate, we're proud to do things differently. Our people are not afraid to disrupt and challenge industry thinking and provide the best protection, savings and retirement reinsurance products and services possible. Role Overview We have an exciting opportunity for a Manager with strong technical skills and experience in biometric risk modelling to join the R&D Medical Analytics team. This is an exciting time to join as we build our insured annuities business and invest in the analytics, modelling and assumption-setting capability needed to support future growth. With access to rich health and underwriting data, you will play a key role in developing the assumptions, models and insights that underpin our individual and enhanced annuities proposition. Medical Analytics is a multidisciplinary team that works at the intersection of insurance, health and data science. The team combines data-driven and medically-informed insights to support assumption setting, product development, pricing, underwriting and strategic decision-making. The team also assesses emerging developments across the health landscape, translating information from a range of sources into actionable business insights. You will support the Head of Medical Analytics with managing and conducting health-related analytical projects, with a core remit of supporting basis development, pricing and underwriting rules for UK individual and enhanced annuities products. Responsibilities include planning, evidence synthesis, data sourcing, data analysis, model design, validation and results communication. As part of these projects, you will be transforming quantitative and qualitative analysis into assumptions and uplifts for use in the rest of the business. The role requires strong problem solving, project management and stakeholder management skills. You will work closely with other teams including: Savings and Retirement and Protection teams inside the Reinsurance Division to support on pricing, product development and underwriting philosophy, and to ensure that the assumptions developed and analyses conducted meet their needs; R&D teams including the Basis Development, Strategic Analytics teams, and R&D teams in other geographies across the Division. Role Responsibilities Conducting analytical projects to support UK individual and enhanced annuities basis development, including project and stakeholder management Contributing to analytical projects in the Medical Analytics or wider R&D team Contribute to wider research initiatives such as thought leadership articles and building relationships with relevant health analytics networks Support and participate in knowledge sharing in the team, across a range of skills and health-related topics Desirable Skills & Experience Qualified Fellow of the Institute or Faculty of Actuaries or other similar actuarial organisation; or advanced qualification in a health-related subject (e.g. Masters/PhD in Epidemiology, Biostatistics, Health Data Science or Health Economics) Strong analytical skills and independent problem-solving abilities applied in health-related contexts Excellent organisational skills and able to coordinate the work of multi-disciplinary teams in fast-paced commercial settings Proficient in turning quantitative and qualitative insights into practical and actionable outcomes Experience in explaining complex technical or commercial issues to a variety of audiences, via written and spoken communication Knowledge of modelling techniques such as survival models, disease progression models, simulation models, intervention models and causal inference An understanding of the reinsurance or insurance industry, particularly pricing, underwriting or assumption setting processes Experience of working with pricing and underwriting teams is particularly advantageous Knowledge of health data standards, health systems organisation or the pharmaceutical life cycle Ability to rapidly appraise medical research and synthesise evidence to inform analyses and commercial decision making Proficient in production-quality statistical programming, using languages such as R or Python Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
Aug 21, 2026
Full time
Job Title Manager, Medical Analytics, R&D (London) We are a global life reinsurer operating in Europe, Asia, Australia and North America, and are part of Pacific Life, a mutual insurance group. Fuelled by our pursuit of excellence and a quest to innovate, we're proud to do things differently. Our people are not afraid to disrupt and challenge industry thinking and provide the best protection, savings and retirement reinsurance products and services possible. Role Overview We have an exciting opportunity for a Manager with strong technical skills and experience in biometric risk modelling to join the R&D Medical Analytics team. This is an exciting time to join as we build our insured annuities business and invest in the analytics, modelling and assumption-setting capability needed to support future growth. With access to rich health and underwriting data, you will play a key role in developing the assumptions, models and insights that underpin our individual and enhanced annuities proposition. Medical Analytics is a multidisciplinary team that works at the intersection of insurance, health and data science. The team combines data-driven and medically-informed insights to support assumption setting, product development, pricing, underwriting and strategic decision-making. The team also assesses emerging developments across the health landscape, translating information from a range of sources into actionable business insights. You will support the Head of Medical Analytics with managing and conducting health-related analytical projects, with a core remit of supporting basis development, pricing and underwriting rules for UK individual and enhanced annuities products. Responsibilities include planning, evidence synthesis, data sourcing, data analysis, model design, validation and results communication. As part of these projects, you will be transforming quantitative and qualitative analysis into assumptions and uplifts for use in the rest of the business. The role requires strong problem solving, project management and stakeholder management skills. You will work closely with other teams including: Savings and Retirement and Protection teams inside the Reinsurance Division to support on pricing, product development and underwriting philosophy, and to ensure that the assumptions developed and analyses conducted meet their needs; R&D teams including the Basis Development, Strategic Analytics teams, and R&D teams in other geographies across the Division. Role Responsibilities Conducting analytical projects to support UK individual and enhanced annuities basis development, including project and stakeholder management Contributing to analytical projects in the Medical Analytics or wider R&D team Contribute to wider research initiatives such as thought leadership articles and building relationships with relevant health analytics networks Support and participate in knowledge sharing in the team, across a range of skills and health-related topics Desirable Skills & Experience Qualified Fellow of the Institute or Faculty of Actuaries or other similar actuarial organisation; or advanced qualification in a health-related subject (e.g. Masters/PhD in Epidemiology, Biostatistics, Health Data Science or Health Economics) Strong analytical skills and independent problem-solving abilities applied in health-related contexts Excellent organisational skills and able to coordinate the work of multi-disciplinary teams in fast-paced commercial settings Proficient in turning quantitative and qualitative insights into practical and actionable outcomes Experience in explaining complex technical or commercial issues to a variety of audiences, via written and spoken communication Knowledge of modelling techniques such as survival models, disease progression models, simulation models, intervention models and causal inference An understanding of the reinsurance or insurance industry, particularly pricing, underwriting or assumption setting processes Experience of working with pricing and underwriting teams is particularly advantageous Knowledge of health data standards, health systems organisation or the pharmaceutical life cycle Ability to rapidly appraise medical research and synthesise evidence to inform analyses and commercial decision making Proficient in production-quality statistical programming, using languages such as R or Python Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
Job Title Biometric Research Scientist / Actuary Job Description Strategic Analytics 6-9 Month Fixed-Term Contract About the Role Pacific Life Re's Strategic Analytics team is seeking a Biometric Research Scientist / Actuary to support research into mortality, morbidity, and disability risk. Working with large longitudinal datasets, you will apply statistical and machine learning techniques to understand the impact of medical, behavioural, demographic, and socio-economic risk factors. Your insights will help inform underwriting innovation, risk assessment, product development, and actuarial research across the business. This role offers an opportunity to work at the intersection of actuarial science, data science, biometrics, and insurance innovation. Key Responsibilities Prepare, validate, and analyse large longitudinal datasets from insurance, underwriting, claims, health, and related sources - in collaboration with Strategic Analytics team members. Develop statistical and machine learning models to quantify mortality, morbidity, and disability risk. Apply techniques such as survival analysis, experience investigations, predictive modelling, and risk factor analysis. Generate insights that support underwriting, pricing, product development, and research initiatives. Collaborate with actuaries, underwriters, medical specialists, and data scientists across the business. Present findings clearly to both technical and non-technical stakeholders. About You A degree in Actuarial Science, Statistics, Mathematics, Data Science, Biostatistics, Epidemiology, or a related quantitative field. Experience analysing complex longitudinal datasets. Strong statistical modelling and analytical skills. Proficiency in Python, or R and SQL preferred. Experience with machine learning and predictive modelling techniques. Excellent problem-solving and communication skills. Desirable Experience Experience in life insurance, reinsurance, healthcare analytics, epidemiology, or related fields. Knowledge of mortality, morbidity, disability, or survival modelling. Actuarial qualifications (FIA or equivalent) or progression towards qualification. Experience with cloud-based analytics platforms such as AWS or Azure. Why Join Us? You will join a highly collaborative Strategic Analytics team working on innovative research that helps shape the future of risk assessment and underwriting. This is an excellent opportunity to apply advanced quantitative techniques to real-world business challenges while contributing to industry-leading biometric research. We welcome applications from actuaries, data scientists, statisticians, epidemiologists, biostatisticians, and other quantitative researchers with experience analysing longitudinal health, insurance, or risk-related datasets. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
Aug 14, 2026
Full time
Job Title Biometric Research Scientist / Actuary Job Description Strategic Analytics 6-9 Month Fixed-Term Contract About the Role Pacific Life Re's Strategic Analytics team is seeking a Biometric Research Scientist / Actuary to support research into mortality, morbidity, and disability risk. Working with large longitudinal datasets, you will apply statistical and machine learning techniques to understand the impact of medical, behavioural, demographic, and socio-economic risk factors. Your insights will help inform underwriting innovation, risk assessment, product development, and actuarial research across the business. This role offers an opportunity to work at the intersection of actuarial science, data science, biometrics, and insurance innovation. Key Responsibilities Prepare, validate, and analyse large longitudinal datasets from insurance, underwriting, claims, health, and related sources - in collaboration with Strategic Analytics team members. Develop statistical and machine learning models to quantify mortality, morbidity, and disability risk. Apply techniques such as survival analysis, experience investigations, predictive modelling, and risk factor analysis. Generate insights that support underwriting, pricing, product development, and research initiatives. Collaborate with actuaries, underwriters, medical specialists, and data scientists across the business. Present findings clearly to both technical and non-technical stakeholders. About You A degree in Actuarial Science, Statistics, Mathematics, Data Science, Biostatistics, Epidemiology, or a related quantitative field. Experience analysing complex longitudinal datasets. Strong statistical modelling and analytical skills. Proficiency in Python, or R and SQL preferred. Experience with machine learning and predictive modelling techniques. Excellent problem-solving and communication skills. Desirable Experience Experience in life insurance, reinsurance, healthcare analytics, epidemiology, or related fields. Knowledge of mortality, morbidity, disability, or survival modelling. Actuarial qualifications (FIA or equivalent) or progression towards qualification. Experience with cloud-based analytics platforms such as AWS or Azure. Why Join Us? You will join a highly collaborative Strategic Analytics team working on innovative research that helps shape the future of risk assessment and underwriting. This is an excellent opportunity to apply advanced quantitative techniques to real-world business challenges while contributing to industry-leading biometric research. We welcome applications from actuaries, data scientists, statisticians, epidemiologists, biostatisticians, and other quantitative researchers with experience analysing longitudinal health, insurance, or risk-related datasets. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
Pacific Life Re seeks a Biometric Research Scientist / Actuary to advance biometric research using large longitudinal datasets. You will apply statistical and machine learning techniques to mortality, morbidity, and disability risk, informing underwriting and product development. Collaboration with actuaries, data scientists, and medical experts is essential. Ideal candidates hold a quantitative degree, strong modelling skills, and proficiency in Python or R and SQL.
Aug 14, 2026
Full time
Pacific Life Re seeks a Biometric Research Scientist / Actuary to advance biometric research using large longitudinal datasets. You will apply statistical and machine learning techniques to mortality, morbidity, and disability risk, informing underwriting and product development. Collaboration with actuaries, data scientists, and medical experts is essential. Ideal candidates hold a quantitative degree, strong modelling skills, and proficiency in Python or R and SQL.
Pacific Life Re seeks a Lead Automation Solutions Engineer in London to design, build and embed automation and orchestration across business processes. You will cover discovery, solution design, implementation and adoption, balancing speed with quality and stakeholder collaboration. You will work with Appian and other automation technologies, focusing on scalable, secure and well documented solutions that deliver measurable value to the organisation.
Jul 31, 2026
Full time
Pacific Life Re seeks a Lead Automation Solutions Engineer in London to design, build and embed automation and orchestration across business processes. You will cover discovery, solution design, implementation and adoption, balancing speed with quality and stakeholder collaboration. You will work with Appian and other automation technologies, focusing on scalable, secure and well documented solutions that deliver measurable value to the organisation.
Lead Automation Solutions EngineerApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R17412 Job Title Lead Automation Solutions Engineer Job Description About us Digital Process acts as an internal delivery and enablement partner, working with teams across the business to understand their processes, shape opportunities, design solutions and deliver workflow, automation and orchestration capabilities. The team helps translate business strategy, operational challenges and process improvement opportunities into practical digital products. Ultimately, we aim to enable the business to grow profitably through scalable capabilities.Presently, the team are focused on implementation of workflow orchestration and automation capabilities to support a global digital transformation programme. About you As Lead Automation Solutions Engineer in the Digital Process team, you will help design, build and embed digital process solutions that solve real business problems with a focus on Automation.You will work across the full lifecycle of a solution: understanding business challenges, shaping requirements, designing future-state processes, building, documenting and configuring solutions, integrating technologies, testing outputs, deploying solutions, supporting adoption and continually improving what has been delivered.We work with Appian as a core platform for workflow, case management and orchestration, but you will focus on helping identify and apply the right automation technology for the problem. This will include a variety of automation tools, systems integration, data processing, intelligent document processing, process intelligence, AI-enabled capabilities, RPA, cloud services, reporting, dashboards and other supporting technologies.The role requires a blend of engineering discipline, process thinking, business analysis, solution design and stakeholder collaboration. You will need to be comfortable moving between business conversations and technical implementation, helping ensure that solutions are not only well built, but also well understood, well adopted and capable of delivering measurable value. Core Elements of the Role Solution design and discovery: Work with business stakeholders, process owners, BAs, SMEs, other delivery teams and Digital Process colleagues to understand business problems, user needs, process pain points and improvement opportunities. Translate business requirements, process maps and conceptual designs into structured solution designs, user journeys, data models, backlog items and acceptance criteria. Work with technical & solutions architects to identify the appropriate solution pattern for each opportunity, including when to use core case management, workflow orchestration, automation, integration, analytics, AI, RPA or a combination of capabilities. Support early-stage opportunity shaping, proof-of-concept activity and feasibility assessment. Contribute to cost-benefit assessments, sizing, delivery planning and prioritisation. Automation and orchestration delivery: Build, configure and support automation solutions using relevant technologies typically (but not exclusively) integrated into Appian workflows. Work with other engineers and other delivery teams to help design and implement automations & orchestration solutions integrated into core business processes (core workflows). Help develop integrations with other enterprise systems, data sources and automation components where needed. Help automate manual work through appropriate patterns such as data processing, document extraction, event-triggered automation, analytical automation, RPA, AI-enabled workflows or API-based integrations. Contribute to reusable solution components, accelerators, standards and patterns that make future delivery faster and more consistent. Engineering quality and governance: Build solutions in line with secure software development lifecycle expectations, enterprise information security standards, governance requirements and engineering best practice. Contribute to technical documentation, solution designs, architecture decision records, test evidence, release documentation, runbooks and user guidance. Participate in peer reviews, design reviews, testing, defect triage and continuous improvement of engineering practices. Coach & support developers to help instil engineering excellence. Support regression testing, functional testing, performance testing and UAT readiness. Help ensure solutions are scalable, maintainable, secure, accessible and aligned with enterprise architecture and platform standards. Adoption, support and continuous improvement: Work with business teams to prepare for adoption, including demos, walkthroughs, user training, hypercare and feedback loops. Support live applications through issue triage, enhancements, health checks, monitoring and ongoing improvement. Support teams using process mining data, user feedback and operational metrics to identify opportunities to improve workflows, reduce manual effort and strengthen controls. Help embed a "Measure, Manage, Optimise" approach by ensuring digital processes generate useful data and can evolve based on evidence. Collaborate across Digital Process, Technology, Enterprise Architecture, platform teams and business stakeholders to deliver joined-up outcomes. Description Goal Design & build automation and orchestration solutions 60% Adoption, support, testing, documentation and continuous improvement 20% Cross-training others in the team, capability development and broader upskilling to keep up to date 15% Innovation, proof-of-concept work and emerging technology exploration 5% Qualifications and Experience Strong interest in workflow, automation, process improvement and digital product delivery. Automation design and development experience is essential. Ability to understand business processes and translate them into practical digital solutions. Experience working across business and technical stakeholders, with the confidence to challenge, clarify and shape requirements. Good analytical and problem-solving skills, with an ability to break complex processes into manageable components. Strong communication skills, with the ability to explain technical concepts in business terms. A delivery mindset, with attention to quality, documentation, testing and operational readiness. Experience with low-code, workflow, BPM, and case management desirable Appian awareness is beneficial, particularly in areas such as process modelling, SAIL interfaces, records, integrations, business rules and application design. Broad and general experience with setting up and managing automation technologies and integration methods is more valuable than deep knowledge of individual tools. Understanding of systems integration, data modelling, application design, testing, deployment and support. Awareness of secure development practices, software development lifecycle approaches and governance controls. Comfortable working in agile or iterative delivery environments. Collaborative and proactive, with a desire to work as part of a multi-disciplinary team. Curious about new technologies, but pragmatic about matching technology choices to business problems and organisational capability. Comfortable working in evolving and sometimes ambiguous environments. Able to balance speed of delivery with quality, control, maintainability and user adoption. Willing to learn new tools and cross-train across different solution patterns. A focus on building solutions that users value and that the business can sustain. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
Jul 31, 2026
Full time
Lead Automation Solutions EngineerApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R17412 Job Title Lead Automation Solutions Engineer Job Description About us Digital Process acts as an internal delivery and enablement partner, working with teams across the business to understand their processes, shape opportunities, design solutions and deliver workflow, automation and orchestration capabilities. The team helps translate business strategy, operational challenges and process improvement opportunities into practical digital products. Ultimately, we aim to enable the business to grow profitably through scalable capabilities.Presently, the team are focused on implementation of workflow orchestration and automation capabilities to support a global digital transformation programme. About you As Lead Automation Solutions Engineer in the Digital Process team, you will help design, build and embed digital process solutions that solve real business problems with a focus on Automation.You will work across the full lifecycle of a solution: understanding business challenges, shaping requirements, designing future-state processes, building, documenting and configuring solutions, integrating technologies, testing outputs, deploying solutions, supporting adoption and continually improving what has been delivered.We work with Appian as a core platform for workflow, case management and orchestration, but you will focus on helping identify and apply the right automation technology for the problem. This will include a variety of automation tools, systems integration, data processing, intelligent document processing, process intelligence, AI-enabled capabilities, RPA, cloud services, reporting, dashboards and other supporting technologies.The role requires a blend of engineering discipline, process thinking, business analysis, solution design and stakeholder collaboration. You will need to be comfortable moving between business conversations and technical implementation, helping ensure that solutions are not only well built, but also well understood, well adopted and capable of delivering measurable value. Core Elements of the Role Solution design and discovery: Work with business stakeholders, process owners, BAs, SMEs, other delivery teams and Digital Process colleagues to understand business problems, user needs, process pain points and improvement opportunities. Translate business requirements, process maps and conceptual designs into structured solution designs, user journeys, data models, backlog items and acceptance criteria. Work with technical & solutions architects to identify the appropriate solution pattern for each opportunity, including when to use core case management, workflow orchestration, automation, integration, analytics, AI, RPA or a combination of capabilities. Support early-stage opportunity shaping, proof-of-concept activity and feasibility assessment. Contribute to cost-benefit assessments, sizing, delivery planning and prioritisation. Automation and orchestration delivery: Build, configure and support automation solutions using relevant technologies typically (but not exclusively) integrated into Appian workflows. Work with other engineers and other delivery teams to help design and implement automations & orchestration solutions integrated into core business processes (core workflows). Help develop integrations with other enterprise systems, data sources and automation components where needed. Help automate manual work through appropriate patterns such as data processing, document extraction, event-triggered automation, analytical automation, RPA, AI-enabled workflows or API-based integrations. Contribute to reusable solution components, accelerators, standards and patterns that make future delivery faster and more consistent. Engineering quality and governance: Build solutions in line with secure software development lifecycle expectations, enterprise information security standards, governance requirements and engineering best practice. Contribute to technical documentation, solution designs, architecture decision records, test evidence, release documentation, runbooks and user guidance. Participate in peer reviews, design reviews, testing, defect triage and continuous improvement of engineering practices. Coach & support developers to help instil engineering excellence. Support regression testing, functional testing, performance testing and UAT readiness. Help ensure solutions are scalable, maintainable, secure, accessible and aligned with enterprise architecture and platform standards. Adoption, support and continuous improvement: Work with business teams to prepare for adoption, including demos, walkthroughs, user training, hypercare and feedback loops. Support live applications through issue triage, enhancements, health checks, monitoring and ongoing improvement. Support teams using process mining data, user feedback and operational metrics to identify opportunities to improve workflows, reduce manual effort and strengthen controls. Help embed a "Measure, Manage, Optimise" approach by ensuring digital processes generate useful data and can evolve based on evidence. Collaborate across Digital Process, Technology, Enterprise Architecture, platform teams and business stakeholders to deliver joined-up outcomes. Description Goal Design & build automation and orchestration solutions 60% Adoption, support, testing, documentation and continuous improvement 20% Cross-training others in the team, capability development and broader upskilling to keep up to date 15% Innovation, proof-of-concept work and emerging technology exploration 5% Qualifications and Experience Strong interest in workflow, automation, process improvement and digital product delivery. Automation design and development experience is essential. Ability to understand business processes and translate them into practical digital solutions. Experience working across business and technical stakeholders, with the confidence to challenge, clarify and shape requirements. Good analytical and problem-solving skills, with an ability to break complex processes into manageable components. Strong communication skills, with the ability to explain technical concepts in business terms. A delivery mindset, with attention to quality, documentation, testing and operational readiness. Experience with low-code, workflow, BPM, and case management desirable Appian awareness is beneficial, particularly in areas such as process modelling, SAIL interfaces, records, integrations, business rules and application design. Broad and general experience with setting up and managing automation technologies and integration methods is more valuable than deep knowledge of individual tools. Understanding of systems integration, data modelling, application design, testing, deployment and support. Awareness of secure development practices, software development lifecycle approaches and governance controls. Comfortable working in agile or iterative delivery environments. Collaborative and proactive, with a desire to work as part of a multi-disciplinary team. Curious about new technologies, but pragmatic about matching technology choices to business problems and organisational capability. Comfortable working in evolving and sometimes ambiguous environments. Able to balance speed of delivery with quality, control, maintainability and user adoption. Willing to learn new tools and cross-train across different solution patterns. A focus on building solutions that users value and that the business can sustain. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
Pacific Asset Management, LLC is searching for an Employee Relations specialist at AVP level based in London. This role involves supporting Employee Relations across the International region, partnering with various stakeholders to manage sensitive matters. The ideal candidate will have over 10 years of experience in Employee Relations, conducting investigations and providing strategic insights on ER practices while ensuring compliance with local laws.
Jul 30, 2026
Full time
Pacific Asset Management, LLC is searching for an Employee Relations specialist at AVP level based in London. This role involves supporting Employee Relations across the International region, partnering with various stakeholders to manage sensitive matters. The ideal candidate will have over 10 years of experience in Employee Relations, conducting investigations and providing strategic insights on ER practices while ensuring compliance with local laws.
Overview Exciting newly created role for an Employee Relations specialist at AVP level in our London team. Provide expert Employee Relations support across the International region, partnering closely with People Experience (PX), Legal, and business leaders to manage complex and sensitive employee matters. Design and embed a new service delivery framework and strengthen ER practices and risk management across the International region. Responsibilities Contribute to the development and implementation of the Enterprise Employee Relations (ER) framework, supporting governance standards and ensuring alignment with regional employment regulations. Develop, maintain, and continuously improve ER standards, processes, and tools for Pacific Life Re, including templates and guidance for disciplinary actions, performance management, and involuntary separations. Independently lead complex workplace investigations and support higher risk matters (harassment, discrimination, GDPR, regulatory), conducting interviews, gathering evidence, preparing reports, and recommending outcomes or development actions. Provide expert ER advice and guidance to Employee Relations Specialists, HRBPs, Legal, and business leaders to resolve issues, mitigate risk, and ensure fair, consistent handling of matters across regions. Provide oversight and guidance to the PX Operations Team, enabling high quality support for employee relations requests through the tiered support model and acting as a point of escalation as needed. Monitor and evaluate the effectiveness of ER programs and processes across the International region, contributing to reporting and insights aligned to Global ER success measures (case trends, risk indicators, external counsel usage). Act as a trusted subject matter expert in relevant business and PX discussions, offering insight on workplace trends, emerging risks, and complex employee matters to support informed decision making. Support the design and delivery of ER related training for managers and employees across the International region, ensuring alignment with global standards and curriculum. Monitor and respond to regional legal and regulatory developments with Country PX Leads to ensure policies, guidelines, and employment practices remain compliant with local requirements. Liaise with the Global ER team to ensure alignment in approach where appropriate and collaborate on continuous improvement initiatives. Qualifications Degree in Human Resources, Business, Psychology, Employment Law, or a related discipline. 10+ years of experience in Employee Relations roles, with exposure to complex ER matters across multiple jurisdictions. Proven experience independently leading investigations and advising senior leaders on sensitive and high risk issues, facilitating difficult conversations and resolving disputes effectively. Strong analytical and problem solving capability, able to assess complex ER situations and recommend pragmatic, risk aware solutions. Excellent organisational and time management skills, able to manage multiple ER cases and workstreams simultaneously. Experience contributing to the design, implementation, or evolution of ER governance frameworks. Deep knowledge of labour laws, regulatory requirements, and ER best practices across regions such as EMEA, APAC, and Canada (e.g., GDPR, whistleblower protections). Familiarity with US frameworks such as FMLA/ADA is beneficial but not essential. Demonstrated ability to stay current on employment law developments and emerging ER trends. Experience working with HRIS platforms and ER or case management systems (e.g., Workday). Preferred Qualifications Advanced degree or formal qualification in HR or employment law. Experience operating in a highly matrixed, global HR function. Experience enabling high quality ER support within an HR Shared Services model. Certification (e.g., CIPD, SHRM, IHRP) with specialization in employee relations or workplace investigations. Benefits Leave: 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare: Comprehensive private insurance coverage for employee and dependents Group Life Insurance: coverage of 9x basic annual salary Group Income Protection: up to 75% of basic annual salary Optical benefits Savings & Retirement: 15% combined employee/employer contributions Wellness: Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations EEO Statement We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access for applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.
Jul 30, 2026
Full time
Overview Exciting newly created role for an Employee Relations specialist at AVP level in our London team. Provide expert Employee Relations support across the International region, partnering closely with People Experience (PX), Legal, and business leaders to manage complex and sensitive employee matters. Design and embed a new service delivery framework and strengthen ER practices and risk management across the International region. Responsibilities Contribute to the development and implementation of the Enterprise Employee Relations (ER) framework, supporting governance standards and ensuring alignment with regional employment regulations. Develop, maintain, and continuously improve ER standards, processes, and tools for Pacific Life Re, including templates and guidance for disciplinary actions, performance management, and involuntary separations. Independently lead complex workplace investigations and support higher risk matters (harassment, discrimination, GDPR, regulatory), conducting interviews, gathering evidence, preparing reports, and recommending outcomes or development actions. Provide expert ER advice and guidance to Employee Relations Specialists, HRBPs, Legal, and business leaders to resolve issues, mitigate risk, and ensure fair, consistent handling of matters across regions. Provide oversight and guidance to the PX Operations Team, enabling high quality support for employee relations requests through the tiered support model and acting as a point of escalation as needed. Monitor and evaluate the effectiveness of ER programs and processes across the International region, contributing to reporting and insights aligned to Global ER success measures (case trends, risk indicators, external counsel usage). Act as a trusted subject matter expert in relevant business and PX discussions, offering insight on workplace trends, emerging risks, and complex employee matters to support informed decision making. Support the design and delivery of ER related training for managers and employees across the International region, ensuring alignment with global standards and curriculum. Monitor and respond to regional legal and regulatory developments with Country PX Leads to ensure policies, guidelines, and employment practices remain compliant with local requirements. Liaise with the Global ER team to ensure alignment in approach where appropriate and collaborate on continuous improvement initiatives. Qualifications Degree in Human Resources, Business, Psychology, Employment Law, or a related discipline. 10+ years of experience in Employee Relations roles, with exposure to complex ER matters across multiple jurisdictions. Proven experience independently leading investigations and advising senior leaders on sensitive and high risk issues, facilitating difficult conversations and resolving disputes effectively. Strong analytical and problem solving capability, able to assess complex ER situations and recommend pragmatic, risk aware solutions. Excellent organisational and time management skills, able to manage multiple ER cases and workstreams simultaneously. Experience contributing to the design, implementation, or evolution of ER governance frameworks. Deep knowledge of labour laws, regulatory requirements, and ER best practices across regions such as EMEA, APAC, and Canada (e.g., GDPR, whistleblower protections). Familiarity with US frameworks such as FMLA/ADA is beneficial but not essential. Demonstrated ability to stay current on employment law developments and emerging ER trends. Experience working with HRIS platforms and ER or case management systems (e.g., Workday). Preferred Qualifications Advanced degree or formal qualification in HR or employment law. Experience operating in a highly matrixed, global HR function. Experience enabling high quality ER support within an HR Shared Services model. Certification (e.g., CIPD, SHRM, IHRP) with specialization in employee relations or workplace investigations. Benefits Leave: 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare: Comprehensive private insurance coverage for employee and dependents Group Life Insurance: coverage of 9x basic annual salary Group Income Protection: up to 75% of basic annual salary Optical benefits Savings & Retirement: 15% combined employee/employer contributions Wellness: Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations EEO Statement We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access for applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.
Senior Technology Risk AnalystApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R17061 Job Title Senior Technology Risk Analyst Job Description We collaborate with clients across Europe, Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash and Longevity products. Our clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks.With the security and financial strength of a parent company that has been around for over 145 years and a mutual holding company as our ultimate parent, we are not constrained by short-term thinking; therefore, allowing us to be free to pursue the right course for our clients and our business.Underlying our philosophy is an intelligent approach to taking risks. By recruiting top quality staff and investing in the latest analytical technologies, we believe we are well placed to make those decisions. The Role We have an exciting permanent opportunity available within the Division Centre Technology Risk team, based out of our London office.This role is suited to an experienced professional seeking to deepen their expertise in Technology Risk within a global organisation. You will play a key role in delivering risk management activities, providing subject matter expertise, and driving improvements across technology, risk frameworks, and emerging areas such as AI.Primary responsibilities will include providing technology risk subject matter expertise, support and guidance to the global Technology team, specifically:• Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts. • Analyse and manage incidents and operational events, identify root causes and systemic control weaknesses using data analytics, and drive action plans to completion with effective monitoring, escalation, and senior management reporting, focusing on optimisation and efficiency. • Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts. • Helping to define and maintain key risk indicators, including exploring automated data feeds and AI-driven insights, assisting in the preparation of reporting to divisional senior Technology management, Operational Risk & Resilience, and the Operational Risk Management Committee. • Participating in working groups on specific technology risk topics (e.g. cyber, IT asset management, data management and governance), including the safe adoption of emerging technologies such as AI. • Providing SME input and support to the Technology team with regards to risks, issues and operational events logged in our GRC platform, including opportunities to enhance data quality and workflow automation. • Supporting Technology by acting as a point of contact and "bridge" between them and other lines of defence, such as Operational Risk, Internal Audit, and External Audit. • Driving the modernisation of technology risk processes through the use of automation, data analytics and AI-enabled solutions (e.g. process automation, intelligent risk assessments, enhanced reporting). • Identifying opportunities to improve efficiency, scalability and consistency of risk processes, and supporting the design and implementation of solutions where appropriate. • Supporting client engagement teams through responding to technical due diligence requests from current and potential clients. • Performing risk assessments of new technologies entering the environment, including AI/ML solutions, ensuring that risks are identified and appropriate controls are in place. Skills, Knowledge & Experience Required- Minimum 4 years' experience of working within a risk / audit function - A solid understanding of current technology capabilities, including AI/ML concepts and their associated risks, and a keen interest in staying abreast of emerging technology trends (e.g. AI, automation, quantum computing). - Knowledge of and experience of implementing leading Technology risk framework and practices e.g. ISO27001, COBIT, NIST and supporting methodologies. - Experience or demonstrable interest in applying data analytics, automation, or AI tools to improve risk management processes and reporting. - Ability to manage own time and to work to strict deadlines - Strong organisational, analytical and stakeholder management skills - Detail oriented and well-organised with ability to work independently - Experienced in collaborating at all levels of an enterprise - Effective written and verbal communication from technical team direction to senior management presentations - Experience with undertaking RCSA or similar risk and controls assessments / audits - Creativity and initiative in work product, positive and helpful attitude proposing solutions to resolve problems - Ability to work flexibly to support colleagues that operate out of multiple locations / time-zones - Proficiency in using standard work environment software, such as Microsoft Office Suite Desired - Risk/IT professional certification such as CISA, CRISC, CPA, CISM, Six Sigma - Experience of working within the Insurance / Reinsurance industries - Degree within an IT related or similar discipline - Understanding of GRC platforms (e.g. Archer) - Comfortable operating in a dynamic, evolving environment with competing priorities - Confidence working with incomplete information and forming reasoned risk based conclusions - Experience applying judgement over checklist driven compliance, with an ability to prioritise risk proportionately - Exposure to AI governance, model risk management, or emerging regulatory expectations relating to AI Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 29, 2026
Full time
Senior Technology Risk AnalystApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R17061 Job Title Senior Technology Risk Analyst Job Description We collaborate with clients across Europe, Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash and Longevity products. Our clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks.With the security and financial strength of a parent company that has been around for over 145 years and a mutual holding company as our ultimate parent, we are not constrained by short-term thinking; therefore, allowing us to be free to pursue the right course for our clients and our business.Underlying our philosophy is an intelligent approach to taking risks. By recruiting top quality staff and investing in the latest analytical technologies, we believe we are well placed to make those decisions. The Role We have an exciting permanent opportunity available within the Division Centre Technology Risk team, based out of our London office.This role is suited to an experienced professional seeking to deepen their expertise in Technology Risk within a global organisation. You will play a key role in delivering risk management activities, providing subject matter expertise, and driving improvements across technology, risk frameworks, and emerging areas such as AI.Primary responsibilities will include providing technology risk subject matter expertise, support and guidance to the global Technology team, specifically:• Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts. • Analyse and manage incidents and operational events, identify root causes and systemic control weaknesses using data analytics, and drive action plans to completion with effective monitoring, escalation, and senior management reporting, focusing on optimisation and efficiency. • Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts. • Helping to define and maintain key risk indicators, including exploring automated data feeds and AI-driven insights, assisting in the preparation of reporting to divisional senior Technology management, Operational Risk & Resilience, and the Operational Risk Management Committee. • Participating in working groups on specific technology risk topics (e.g. cyber, IT asset management, data management and governance), including the safe adoption of emerging technologies such as AI. • Providing SME input and support to the Technology team with regards to risks, issues and operational events logged in our GRC platform, including opportunities to enhance data quality and workflow automation. • Supporting Technology by acting as a point of contact and "bridge" between them and other lines of defence, such as Operational Risk, Internal Audit, and External Audit. • Driving the modernisation of technology risk processes through the use of automation, data analytics and AI-enabled solutions (e.g. process automation, intelligent risk assessments, enhanced reporting). • Identifying opportunities to improve efficiency, scalability and consistency of risk processes, and supporting the design and implementation of solutions where appropriate. • Supporting client engagement teams through responding to technical due diligence requests from current and potential clients. • Performing risk assessments of new technologies entering the environment, including AI/ML solutions, ensuring that risks are identified and appropriate controls are in place. Skills, Knowledge & Experience Required- Minimum 4 years' experience of working within a risk / audit function - A solid understanding of current technology capabilities, including AI/ML concepts and their associated risks, and a keen interest in staying abreast of emerging technology trends (e.g. AI, automation, quantum computing). - Knowledge of and experience of implementing leading Technology risk framework and practices e.g. ISO27001, COBIT, NIST and supporting methodologies. - Experience or demonstrable interest in applying data analytics, automation, or AI tools to improve risk management processes and reporting. - Ability to manage own time and to work to strict deadlines - Strong organisational, analytical and stakeholder management skills - Detail oriented and well-organised with ability to work independently - Experienced in collaborating at all levels of an enterprise - Effective written and verbal communication from technical team direction to senior management presentations - Experience with undertaking RCSA or similar risk and controls assessments / audits - Creativity and initiative in work product, positive and helpful attitude proposing solutions to resolve problems - Ability to work flexibly to support colleagues that operate out of multiple locations / time-zones - Proficiency in using standard work environment software, such as Microsoft Office Suite Desired - Risk/IT professional certification such as CISA, CRISC, CPA, CISM, Six Sigma - Experience of working within the Insurance / Reinsurance industries - Degree within an IT related or similar discipline - Understanding of GRC platforms (e.g. Archer) - Comfortable operating in a dynamic, evolving environment with competing priorities - Confidence working with incomplete information and forming reasoned risk based conclusions - Experience applying judgement over checklist driven compliance, with an ability to prioritise risk proportionately - Exposure to AI governance, model risk management, or emerging regulatory expectations relating to AI Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
Senior Technology Risk AnalystApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R17061 Job Title Senior Technology Risk Analyst Job Description We collaborate with clients across Europe, Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash and Longevity products. Our clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks.With the security and financial strength of a parent company that has been around for over 145 years and a mutual holding company as our ultimate parent, we are not constrained by short-term thinking; therefore, allowing us to be free to pursue the right course for our clients and our business.Underlying our philosophy is an intelligent approach to taking risks. By recruiting top quality staff and investing in the latest analytical technologies, we believe we are well placed to make those decisions. The Role We have an exciting permanent opportunity available within the Division Centre Technology Risk team, based out of our London office.This role is suited to an experienced professional seeking to deepen their expertise in Technology Risk within a global organisation. You will play a key role in delivering risk management activities, providing subject matter expertise, and driving improvements across technology, risk frameworks, and emerging areas such as AI.Primary responsibilities will include providing technology risk subject matter expertise, support and guidance to the global Technology team, specifically:• Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts. • Analyse and manage incidents and operational events, identify root causes and systemic control weaknesses using data analytics, and drive action plans to completion with effective monitoring, escalation, and senior management reporting, focusing on optimisation and efficiency. • Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts. • Helping to define and maintain key risk indicators, including exploring automated data feeds and AI-driven insights, assisting in the preparation of reporting to divisional senior Technology management, Operational Risk & Resilience, and the Operational Risk Management Committee. • Participating in working groups on specific technology risk topics (e.g. cyber, IT asset management, data management and governance), including the safe adoption of emerging technologies such as AI. • Providing SME input and support to the Technology team with regards to risks, issues and operational events logged in our GRC platform, including opportunities to enhance data quality and workflow automation. • Supporting Technology by acting as a point of contact and "bridge" between them and other lines of defence, such as Operational Risk, Internal Audit, and External Audit. • Driving the modernisation of technology risk processes through the use of automation, data analytics and AI-enabled solutions (e.g. process automation, intelligent risk assessments, enhanced reporting). • Identifying opportunities to improve efficiency, scalability and consistency of risk processes, and supporting the design and implementation of solutions where appropriate. • Supporting client engagement teams through responding to technical due diligence requests from current and potential clients. • Performing risk assessments of new technologies entering the environment, including AI/ML solutions, ensuring that risks are identified and appropriate controls are in place. Skills, Knowledge & Experience Required- Minimum 4 years' experience of working within a risk / audit function - A solid understanding of current technology capabilities, including AI/ML concepts and their associated risks, and a keen interest in staying abreast of emerging technology trends (e.g. AI, automation, quantum computing). - Knowledge of and experience of implementing leading Technology risk framework and practices e.g. ISO27001, COBIT, NIST and supporting methodologies. - Experience or demonstrable interest in applying data analytics, automation, or AI tools to improve risk management processes and reporting. - Ability to manage own time and to work to strict deadlines - Strong organisational, analytical and stakeholder management skills - Detail oriented and well-organised with ability to work independently - Experienced in collaborating at all levels of an enterprise - Effective written and verbal communication from technical team direction to senior management presentations - Experience with undertaking RCSA or similar risk and controls assessments / audits - Creativity and initiative in work product, positive and helpful attitude proposing solutions to resolve problems - Ability to work flexibly to support colleagues that operate out of multiple locations / time-zones - Proficiency in using standard work environment software, such as Microsoft Office Suite Desired - Risk/IT professional certification such as CISA, CRISC, CPA, CISM, Six Sigma - Experience of working within the Insurance / Reinsurance industries - Degree within an IT related or similar discipline - Understanding of GRC platforms (e.g. Archer) - Comfortable operating in a dynamic, evolving environment with competing priorities - Confidence working with incomplete information and forming reasoned risk based conclusions - Experience applying judgement over checklist driven compliance, with an ability to prioritise risk proportionately - Exposure to AI governance, model risk management, or emerging regulatory expectations relating to AI Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 29, 2026
Full time
Senior Technology Risk AnalystApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R17061 Job Title Senior Technology Risk Analyst Job Description We collaborate with clients across Europe, Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash and Longevity products. Our clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks.With the security and financial strength of a parent company that has been around for over 145 years and a mutual holding company as our ultimate parent, we are not constrained by short-term thinking; therefore, allowing us to be free to pursue the right course for our clients and our business.Underlying our philosophy is an intelligent approach to taking risks. By recruiting top quality staff and investing in the latest analytical technologies, we believe we are well placed to make those decisions. The Role We have an exciting permanent opportunity available within the Division Centre Technology Risk team, based out of our London office.This role is suited to an experienced professional seeking to deepen their expertise in Technology Risk within a global organisation. You will play a key role in delivering risk management activities, providing subject matter expertise, and driving improvements across technology, risk frameworks, and emerging areas such as AI.Primary responsibilities will include providing technology risk subject matter expertise, support and guidance to the global Technology team, specifically:• Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts. • Analyse and manage incidents and operational events, identify root causes and systemic control weaknesses using data analytics, and drive action plans to completion with effective monitoring, escalation, and senior management reporting, focusing on optimisation and efficiency. • Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts. • Helping to define and maintain key risk indicators, including exploring automated data feeds and AI-driven insights, assisting in the preparation of reporting to divisional senior Technology management, Operational Risk & Resilience, and the Operational Risk Management Committee. • Participating in working groups on specific technology risk topics (e.g. cyber, IT asset management, data management and governance), including the safe adoption of emerging technologies such as AI. • Providing SME input and support to the Technology team with regards to risks, issues and operational events logged in our GRC platform, including opportunities to enhance data quality and workflow automation. • Supporting Technology by acting as a point of contact and "bridge" between them and other lines of defence, such as Operational Risk, Internal Audit, and External Audit. • Driving the modernisation of technology risk processes through the use of automation, data analytics and AI-enabled solutions (e.g. process automation, intelligent risk assessments, enhanced reporting). • Identifying opportunities to improve efficiency, scalability and consistency of risk processes, and supporting the design and implementation of solutions where appropriate. • Supporting client engagement teams through responding to technical due diligence requests from current and potential clients. • Performing risk assessments of new technologies entering the environment, including AI/ML solutions, ensuring that risks are identified and appropriate controls are in place. Skills, Knowledge & Experience Required- Minimum 4 years' experience of working within a risk / audit function - A solid understanding of current technology capabilities, including AI/ML concepts and their associated risks, and a keen interest in staying abreast of emerging technology trends (e.g. AI, automation, quantum computing). - Knowledge of and experience of implementing leading Technology risk framework and practices e.g. ISO27001, COBIT, NIST and supporting methodologies. - Experience or demonstrable interest in applying data analytics, automation, or AI tools to improve risk management processes and reporting. - Ability to manage own time and to work to strict deadlines - Strong organisational, analytical and stakeholder management skills - Detail oriented and well-organised with ability to work independently - Experienced in collaborating at all levels of an enterprise - Effective written and verbal communication from technical team direction to senior management presentations - Experience with undertaking RCSA or similar risk and controls assessments / audits - Creativity and initiative in work product, positive and helpful attitude proposing solutions to resolve problems - Ability to work flexibly to support colleagues that operate out of multiple locations / time-zones - Proficiency in using standard work environment software, such as Microsoft Office Suite Desired - Risk/IT professional certification such as CISA, CRISC, CPA, CISM, Six Sigma - Experience of working within the Insurance / Reinsurance industries - Degree within an IT related or similar discipline - Understanding of GRC platforms (e.g. Archer) - Comfortable operating in a dynamic, evolving environment with competing priorities - Confidence working with incomplete information and forming reasoned risk based conclusions - Experience applying judgement over checklist driven compliance, with an ability to prioritise risk proportionately - Exposure to AI governance, model risk management, or emerging regulatory expectations relating to AI Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values