Business Manager - Commercial Markerstudy Insurance Remote or Hybrid - with travel Markerstudy is one of the UK's leading insurance groups, with a fast-growing Commercial and SME distribution business. We're now looking for a Business Manager support the MD, providing hands-on support across planning, reporting, governance and delivery. This is a highly visible role at the heart of the Commercial leadership team. You'll act as the MD's right-hand support, keeping priorities on track, ensuring meetings are effective, and making sure key actions, projects and communications are on track. What you'll be doing Working closely with the Commercial Distribution Managing Director, you will: Act as the MD's central point of coordination across the Commercial Distribution business Prepare leadership, committee and management meeting packs, agendas, reports and presentations Attend senior meetings with the MD, taking accurate minutes and tracking actions through to completion Research, prepare and refine presentations, briefing notes and speaker packs for the MD Manage the flow of information into and out of the MD's office, coordinating responses across the business Support business planning, performance tracking and reporting across the Commercial Distribution unit Coordinate communications on behalf of the MD, working with internal communications where required Support key projects that sit within the MD's strategic priorities Help deliver new systems, tools and ways of working into the Commercial Distribution team Support governance processes, including contracts, approvals and expense sign-off What we're looking for This role suits someone who enjoys being close to senior leaders and wants to build strong commercial and strategic exposure, without needing to be from a heavy corporate background. You'll likely have: Experience supporting a senior leader (MD, Director or Executive) in a business, operations, PMO or commercial support role A background in insurance, financial services, professional services or another regulated or fast-moving environment Strong skills in PowerPoint, Excel and producing professional documents Confidence working with senior stakeholders and sitting in leadership meetings The ability to organise, prioritise and keep multiple workstreams moving Why Markerstudy? You'll be working right at the heart of a growing Commercial insurance business, supporting a senior MD and helping shape how the function operates. It's a brilliant platform for someone who wants exposure to strategy, leadership and commercial decision-making - without being in a purely administrative role.
Mar 03, 2026
Full time
Business Manager - Commercial Markerstudy Insurance Remote or Hybrid - with travel Markerstudy is one of the UK's leading insurance groups, with a fast-growing Commercial and SME distribution business. We're now looking for a Business Manager support the MD, providing hands-on support across planning, reporting, governance and delivery. This is a highly visible role at the heart of the Commercial leadership team. You'll act as the MD's right-hand support, keeping priorities on track, ensuring meetings are effective, and making sure key actions, projects and communications are on track. What you'll be doing Working closely with the Commercial Distribution Managing Director, you will: Act as the MD's central point of coordination across the Commercial Distribution business Prepare leadership, committee and management meeting packs, agendas, reports and presentations Attend senior meetings with the MD, taking accurate minutes and tracking actions through to completion Research, prepare and refine presentations, briefing notes and speaker packs for the MD Manage the flow of information into and out of the MD's office, coordinating responses across the business Support business planning, performance tracking and reporting across the Commercial Distribution unit Coordinate communications on behalf of the MD, working with internal communications where required Support key projects that sit within the MD's strategic priorities Help deliver new systems, tools and ways of working into the Commercial Distribution team Support governance processes, including contracts, approvals and expense sign-off What we're looking for This role suits someone who enjoys being close to senior leaders and wants to build strong commercial and strategic exposure, without needing to be from a heavy corporate background. You'll likely have: Experience supporting a senior leader (MD, Director or Executive) in a business, operations, PMO or commercial support role A background in insurance, financial services, professional services or another regulated or fast-moving environment Strong skills in PowerPoint, Excel and producing professional documents Confidence working with senior stakeholders and sitting in leadership meetings The ability to organise, prioritise and keep multiple workstreams moving Why Markerstudy? You'll be working right at the heart of a growing Commercial insurance business, supporting a senior MD and helping shape how the function operates. It's a brilliant platform for someone who wants exposure to strategy, leadership and commercial decision-making - without being in a purely administrative role.
Executive Support Administrator This role is hybrid to Manchester We are seeking an experienced Executive Support Administrator to provide high-quality governance and administrative support to our Executive team. This role plays a critical part in ensuring the smooth running of steer cos, forums, and committees across the business. You will be primarily responsible for the preparation, accurate recording, and follow-up of discussions, decisions, and actions, working closely with senior leaders and key stakeholders. This is a highly visible role requiring discretion, precision, and confidence when operating at executive level. Key Responsibilities Provide direct support to the Executive suite across steer cos, forums, and committees Prepare, record, and distribute accurate minutes, actions, and decisions from meetings Ensure governance materials are collated, distributed, tracked, and archived in line with agreed standards Manage agendas, papers, and documentation to ensure meetings run efficiently and on time Track actions and decisions, ensuring appropriate follow-up and visibility Maintain high standards of confidentiality, data protection, and governance compliance Act as a trusted point of contact for meeting-related queries and clarifications Skills, Experience & Knowledge: Excellent written English, with strong grammar and attention to detail Strong listening and minute-taking skills, able to capture complex discussions accurately Ability to summarise complex information clearly and concisely Confident to ask questions and seek clarification when required Strong time management, particularly around agenda planning and turnaround of minutes Previous experience as a minute taker or administrator (essential) Experience supporting senior leaders, committees, or boards (advantageous) Familiarity with formal meeting procedures (e.g. board or committee meetings) Competent in Microsoft Word, Outlook, Teams, or similar tools Understanding of good governance practices, data protection, confidentiality, and regulatory requirements
Mar 03, 2026
Full time
Executive Support Administrator This role is hybrid to Manchester We are seeking an experienced Executive Support Administrator to provide high-quality governance and administrative support to our Executive team. This role plays a critical part in ensuring the smooth running of steer cos, forums, and committees across the business. You will be primarily responsible for the preparation, accurate recording, and follow-up of discussions, decisions, and actions, working closely with senior leaders and key stakeholders. This is a highly visible role requiring discretion, precision, and confidence when operating at executive level. Key Responsibilities Provide direct support to the Executive suite across steer cos, forums, and committees Prepare, record, and distribute accurate minutes, actions, and decisions from meetings Ensure governance materials are collated, distributed, tracked, and archived in line with agreed standards Manage agendas, papers, and documentation to ensure meetings run efficiently and on time Track actions and decisions, ensuring appropriate follow-up and visibility Maintain high standards of confidentiality, data protection, and governance compliance Act as a trusted point of contact for meeting-related queries and clarifications Skills, Experience & Knowledge: Excellent written English, with strong grammar and attention to detail Strong listening and minute-taking skills, able to capture complex discussions accurately Ability to summarise complex information clearly and concisely Confident to ask questions and seek clarification when required Strong time management, particularly around agenda planning and turnaround of minutes Previous experience as a minute taker or administrator (essential) Experience supporting senior leaders, committees, or boards (advantageous) Familiarity with formal meeting procedures (e.g. board or committee meetings) Competent in Microsoft Word, Outlook, Teams, or similar tools Understanding of good governance practices, data protection, confidentiality, and regulatory requirements
Job Title: Head of Business Systems and IT Salary Band: TBC About Us VisionTrack is a multi-award-winning business providing advanced video and telematics solutions to the insurance and fleet sectors. We re a growing, innovative company with a strong focus on operational excellence and customer success. The Role We are looking for a practical and commercially minded Head of Business Systems and IT to lead the management and development of our internal systems and IT operations. This role will suit someone from an SME background who enjoys improving how a business works optimising processes, ensuring systems run smoothly, and making incremental improvements that drive efficiency and value. You ll oversee our core business platforms (with Odoo ERP at the centre), manage IT infrastructure, and lead a small but capable team. The focus is on continuous improvement , process alignment , and ensuring that technology supports our people and our goals effectively. Key Responsibilities Business Systems & Process Improvement Take ownership of our internal business systems and ensure they support efficient, consistent processes across the organisation. Review and refine how Odoo ERP and related systems are used, identifying opportunities to streamline workflows and reduce manual effort. Work with department leads to understand business requirements and translate them into practical system or process enhancements. Manage relationships with vendors and partners to ensure reliable, fit-for-purpose solutions. IT Operations & Support Oversee day-to-day IT operations including devices, user accounts, and Microsoft 365 management. Maintain reliable and secure systems, ensuring strong governance, patching, and compliance with company standards. Coordinate with the wider group IT team on shared infrastructure and security initiatives. Manage IT budgets, procurement, and supplier performance to ensure cost-effective delivery. Governance & Compliance Ensure all IT systems and processes adhere to ISO 27001, GDPR, and relevant policies. Support business continuity and risk management activities. Maintain readiness for audits and internal reviews. Leadership & Change Delivery Lead a small, multi-skilled team covering IT support, system administration, and project delivery. Foster a culture of ownership, problem-solving, and continuous improvement. Plan and deliver system changes or updates with minimal disruption to users. Support teams with training, communication, and adoption of new tools or processes. About You Essential Solid experience in IT or business systems management within an SME or fast-growing business. Proven experience improving and maintaining ERP systems (Odoo experience advantageous). Strong understanding of IT operations, user support, and system administration. Excellent communication and stakeholder management skills. Familiarity with ISO 27001, GDPR, and general IT governance best practices. A hands-on, solution-focused approach and the ability to balance day-to-day support with strategic improvement. Desirable Experience managing small technical teams. Exposure to process mapping, automation tools, or low-code platforms. Experience managing third-party vendors and IT service providers. Knowledge of project or change management frameworks (e.g. Agile, ITIL).
Nov 06, 2025
Full time
Job Title: Head of Business Systems and IT Salary Band: TBC About Us VisionTrack is a multi-award-winning business providing advanced video and telematics solutions to the insurance and fleet sectors. We re a growing, innovative company with a strong focus on operational excellence and customer success. The Role We are looking for a practical and commercially minded Head of Business Systems and IT to lead the management and development of our internal systems and IT operations. This role will suit someone from an SME background who enjoys improving how a business works optimising processes, ensuring systems run smoothly, and making incremental improvements that drive efficiency and value. You ll oversee our core business platforms (with Odoo ERP at the centre), manage IT infrastructure, and lead a small but capable team. The focus is on continuous improvement , process alignment , and ensuring that technology supports our people and our goals effectively. Key Responsibilities Business Systems & Process Improvement Take ownership of our internal business systems and ensure they support efficient, consistent processes across the organisation. Review and refine how Odoo ERP and related systems are used, identifying opportunities to streamline workflows and reduce manual effort. Work with department leads to understand business requirements and translate them into practical system or process enhancements. Manage relationships with vendors and partners to ensure reliable, fit-for-purpose solutions. IT Operations & Support Oversee day-to-day IT operations including devices, user accounts, and Microsoft 365 management. Maintain reliable and secure systems, ensuring strong governance, patching, and compliance with company standards. Coordinate with the wider group IT team on shared infrastructure and security initiatives. Manage IT budgets, procurement, and supplier performance to ensure cost-effective delivery. Governance & Compliance Ensure all IT systems and processes adhere to ISO 27001, GDPR, and relevant policies. Support business continuity and risk management activities. Maintain readiness for audits and internal reviews. Leadership & Change Delivery Lead a small, multi-skilled team covering IT support, system administration, and project delivery. Foster a culture of ownership, problem-solving, and continuous improvement. Plan and deliver system changes or updates with minimal disruption to users. Support teams with training, communication, and adoption of new tools or processes. About You Essential Solid experience in IT or business systems management within an SME or fast-growing business. Proven experience improving and maintaining ERP systems (Odoo experience advantageous). Strong understanding of IT operations, user support, and system administration. Excellent communication and stakeholder management skills. Familiarity with ISO 27001, GDPR, and general IT governance best practices. A hands-on, solution-focused approach and the ability to balance day-to-day support with strategic improvement. Desirable Experience managing small technical teams. Exposure to process mapping, automation tools, or low-code platforms. Experience managing third-party vendors and IT service providers. Knowledge of project or change management frameworks (e.g. Agile, ITIL).
