(Client Services Manager) - Position Overview Our client are a dynamic and fast-growing specialist freight forwarder, created through the merger of three highly successful transport businesses, combining decades of industry expertise into one powerful operation built around exceptional service. With a large, modern fleet and nationwide and European coverage, they deliver same-day, dedicated and next-day solutions alongside specialist services including airline deliveries, x-ray screening and trunking. Backed by a state-of-the-art IT infrastructure and customer-focused systems, the business is committed to making every client interaction seamless, efficient and personal. Due to continued growth, our client are now seeking a passionate and driven Client Services Manager to lead the customer experience and play a key role in strengthening long-term client relationships. This is an exciting opportunity to join a forward-thinking business where your ideas will be valued, your leadership will make a real impact, and your career can grow alongside the company. The Role & Responsibilities: As Client Services Manager, you will take ownership of the customer journey - from onboarding new clients through to delivering outstanding ongoing service. You'll lead and develop the Customer Liaison team, ensuring service standards remain consistently high while identifying opportunities to enhance performance, engagement and revenue. Key responsibilities include: Building strong working relationships and onboarding new clients successfully Leading, motivating and developing the Customer Liaison team Acting as the central point of contact for client communication and service delivery Creating client service strategies to improve satisfaction and drive growth Producing sales, service and KPI reports for clients and senior management Analysing customer feedback, identifying trends and implementing action plans Ensuring inbound calls, emails and queries are handled efficiently and professionally Overseeing client bookings from enquiry through to depot handover Collaborating with internal departments to deliver a seamless customer experience Identifying service improvements and sharing initiatives with senior leadership Delivering customer service presentations and workshops Core Attributes You'll be a confident, people-focused professional with strong logistics experience and a genuine passion for delivering excellent customer service. You'll ideally bring: Minimum 3 years' experience in logistics, freight or warehousing environments At least 3 years in a customer service leadership role (Manager or Supervisor level) Strong communication and relationship-building skills Excellent analytical and problem-solving abilities Experience working with customer service systems and reporting tools Knowledge of courier operations, vehicle capacity and load planning Understanding of aviation security and specialist transport requirements The ability to thrive in a fast-paced, high-pressure environment Proven experience motivating and developing teams Strong organisational and time management skills A proactive, innovative mindset focused on continuous improvement (Client Services Manager) - Position Remuneration 38,000 - 40,000 (dependent on experience) Monday to Friday 8am - 5pm (40 hours per week) 25 days holiday plus bank holidays Auto-enrolment pension 4 weeks' notice period after probation Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Jan 29, 2026
Full time
(Client Services Manager) - Position Overview Our client are a dynamic and fast-growing specialist freight forwarder, created through the merger of three highly successful transport businesses, combining decades of industry expertise into one powerful operation built around exceptional service. With a large, modern fleet and nationwide and European coverage, they deliver same-day, dedicated and next-day solutions alongside specialist services including airline deliveries, x-ray screening and trunking. Backed by a state-of-the-art IT infrastructure and customer-focused systems, the business is committed to making every client interaction seamless, efficient and personal. Due to continued growth, our client are now seeking a passionate and driven Client Services Manager to lead the customer experience and play a key role in strengthening long-term client relationships. This is an exciting opportunity to join a forward-thinking business where your ideas will be valued, your leadership will make a real impact, and your career can grow alongside the company. The Role & Responsibilities: As Client Services Manager, you will take ownership of the customer journey - from onboarding new clients through to delivering outstanding ongoing service. You'll lead and develop the Customer Liaison team, ensuring service standards remain consistently high while identifying opportunities to enhance performance, engagement and revenue. Key responsibilities include: Building strong working relationships and onboarding new clients successfully Leading, motivating and developing the Customer Liaison team Acting as the central point of contact for client communication and service delivery Creating client service strategies to improve satisfaction and drive growth Producing sales, service and KPI reports for clients and senior management Analysing customer feedback, identifying trends and implementing action plans Ensuring inbound calls, emails and queries are handled efficiently and professionally Overseeing client bookings from enquiry through to depot handover Collaborating with internal departments to deliver a seamless customer experience Identifying service improvements and sharing initiatives with senior leadership Delivering customer service presentations and workshops Core Attributes You'll be a confident, people-focused professional with strong logistics experience and a genuine passion for delivering excellent customer service. You'll ideally bring: Minimum 3 years' experience in logistics, freight or warehousing environments At least 3 years in a customer service leadership role (Manager or Supervisor level) Strong communication and relationship-building skills Excellent analytical and problem-solving abilities Experience working with customer service systems and reporting tools Knowledge of courier operations, vehicle capacity and load planning Understanding of aviation security and specialist transport requirements The ability to thrive in a fast-paced, high-pressure environment Proven experience motivating and developing teams Strong organisational and time management skills A proactive, innovative mindset focused on continuous improvement (Client Services Manager) - Position Remuneration 38,000 - 40,000 (dependent on experience) Monday to Friday 8am - 5pm (40 hours per week) 25 days holiday plus bank holidays Auto-enrolment pension 4 weeks' notice period after probation Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Head of Marketing Our client is a family-owned business, trading for over 30 years they are a leading manufacturer and distributor of windows and door hardware. This is a hands-on, senior marketing role, offering the opportunity to combine strategic leadership with direct campaign execution, across both domestic and international markets. You will also introduce and manage AI-driven tools to improve research, segmentation, campaign optimisation, analytics, and content creation. This is a full-time position, working Monday-Friday 8:30am - 5:00pm based in Hinxton, Cambridgeshire. FULLY OFFICE BASED. Package: Company pension scheme Salary up to 65,000 (DOE) Opportunity to earn two discretionary bonuses annually, based on company profit 25 days holiday + bank holidays Head Of Marketing - Responsibilities: Develop and execute marketing strategy for UK joinery/hardware products and smart-home brand. Lead the U.S. go-to-market plan for a new smart-lock range, including research, launch planning, and channel strategy. Oversee digital marketing, social media, e-commerce, Amazon, PPC, SEO, and content creation. Use AI tools for market research, campaign optimisation, analytics, and workflow automation. Build and manage a small in-house team, plus freelancers and agencies. Ensure consistent brand messaging across all channels. Monitor KPIs and report performance to senior management. Head Of Marketing - Requirements: 5+ years in a senior marketing role, ideally in SMEs, manufacturing, or B2B. Hands-on experience across digital, content, and analytics. Experience launching new products or brands, ideally internationally. Practical use of AI tools in marketing. Strong commercial insight, strategic thinking, and ability to execute campaigns. Comfortable working closely with business owners in a non-corporate environment. Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Jan 13, 2026
Full time
Head of Marketing Our client is a family-owned business, trading for over 30 years they are a leading manufacturer and distributor of windows and door hardware. This is a hands-on, senior marketing role, offering the opportunity to combine strategic leadership with direct campaign execution, across both domestic and international markets. You will also introduce and manage AI-driven tools to improve research, segmentation, campaign optimisation, analytics, and content creation. This is a full-time position, working Monday-Friday 8:30am - 5:00pm based in Hinxton, Cambridgeshire. FULLY OFFICE BASED. Package: Company pension scheme Salary up to 65,000 (DOE) Opportunity to earn two discretionary bonuses annually, based on company profit 25 days holiday + bank holidays Head Of Marketing - Responsibilities: Develop and execute marketing strategy for UK joinery/hardware products and smart-home brand. Lead the U.S. go-to-market plan for a new smart-lock range, including research, launch planning, and channel strategy. Oversee digital marketing, social media, e-commerce, Amazon, PPC, SEO, and content creation. Use AI tools for market research, campaign optimisation, analytics, and workflow automation. Build and manage a small in-house team, plus freelancers and agencies. Ensure consistent brand messaging across all channels. Monitor KPIs and report performance to senior management. Head Of Marketing - Requirements: 5+ years in a senior marketing role, ideally in SMEs, manufacturing, or B2B. Hands-on experience across digital, content, and analytics. Experience launching new products or brands, ideally internationally. Practical use of AI tools in marketing. Strong commercial insight, strategic thinking, and ability to execute campaigns. Comfortable working closely with business owners in a non-corporate environment. Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Together Our Community (TOC) Charity No: (phone number removed) Website: (url removed) Supporting young adults with disabilities to live, learn, and work in the local community Caf Barista Pay: 12.30 per hour (subject to age and experience) Hours: 12 hours per week (casual contract) Location: Boardwalk Caf , Chichester, PO19 1AR Expected start date: 27 January 2026 Overview Together Our Community (TOC) is a charity supporting young adults with learning disabilities. We are seeking an experienced and passionate Caf Barista to join our caf team. The successful candidate will have at least 2 years' barista experience, be able to craft high-quality beverages, and provide excellent customer service. You will play a key role in creating a welcoming and inclusive environment for our customers. You will also be working alongside young people with learning disabilities, so patience, empathy, and a supportive approach are essential. Key Responsibilities Prepare and serve a range of hot and cold beverages, including coffee, tea, and specialty drinks Maintain cleanliness and organisation of the coffee station and customer areas Assist with food preparation, following food safety and hygiene standards Engage with customers in a friendly and professional manner Accurately take orders, handle cash, and operate the till Follow health and safety regulations and caf procedures as directed by the Caf Manager Work collaboratively with the Caf Manager and wider team during busy periods Skills and Requirements Strong time-management skills and ability to multitask in a fast-paced environment Basic numeracy skills for cash handling and till use Knowledge of food preparation and food safety (desirable) Excellent communication and interpersonal skills A genuine desire to support others and deliver outstanding customer service Level 2 Food Hygiene Certificate (required) Experience Barista experience: minimum 2 years (required) Customer service experience: minimum 2 years (required) Hospitality experience: 2 years (preferred) Caf Opening Hours Monday to Friday: 8:00am - 4:00pm Saturday: 10:00am - 4:00pm Staff Benefits Free lunch and drink whilst on shift Training and development opportunities Potential for increased hours as the caf grows Supportive and inclusive working environment Equal Opportunities The Boardwalk Caf , in line with the charitable objectives of Together Our Community, is committed to building an inclusive and diverse workforce. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, race, ethnicity, religion or belief, marriage or civil partnership, or sexual orientation. Applicants must be legally entitled to work in the UK. We are unable to sponsor visas at this time. Fluent English language skills are essential. How to Apply Please send your CV and any supporting information to: Closing date: 19 January 2026
Jan 09, 2026
Full time
Together Our Community (TOC) Charity No: (phone number removed) Website: (url removed) Supporting young adults with disabilities to live, learn, and work in the local community Caf Barista Pay: 12.30 per hour (subject to age and experience) Hours: 12 hours per week (casual contract) Location: Boardwalk Caf , Chichester, PO19 1AR Expected start date: 27 January 2026 Overview Together Our Community (TOC) is a charity supporting young adults with learning disabilities. We are seeking an experienced and passionate Caf Barista to join our caf team. The successful candidate will have at least 2 years' barista experience, be able to craft high-quality beverages, and provide excellent customer service. You will play a key role in creating a welcoming and inclusive environment for our customers. You will also be working alongside young people with learning disabilities, so patience, empathy, and a supportive approach are essential. Key Responsibilities Prepare and serve a range of hot and cold beverages, including coffee, tea, and specialty drinks Maintain cleanliness and organisation of the coffee station and customer areas Assist with food preparation, following food safety and hygiene standards Engage with customers in a friendly and professional manner Accurately take orders, handle cash, and operate the till Follow health and safety regulations and caf procedures as directed by the Caf Manager Work collaboratively with the Caf Manager and wider team during busy periods Skills and Requirements Strong time-management skills and ability to multitask in a fast-paced environment Basic numeracy skills for cash handling and till use Knowledge of food preparation and food safety (desirable) Excellent communication and interpersonal skills A genuine desire to support others and deliver outstanding customer service Level 2 Food Hygiene Certificate (required) Experience Barista experience: minimum 2 years (required) Customer service experience: minimum 2 years (required) Hospitality experience: 2 years (preferred) Caf Opening Hours Monday to Friday: 8:00am - 4:00pm Saturday: 10:00am - 4:00pm Staff Benefits Free lunch and drink whilst on shift Training and development opportunities Potential for increased hours as the caf grows Supportive and inclusive working environment Equal Opportunities The Boardwalk Caf , in line with the charitable objectives of Together Our Community, is committed to building an inclusive and diverse workforce. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, race, ethnicity, religion or belief, marriage or civil partnership, or sexual orientation. Applicants must be legally entitled to work in the UK. We are unable to sponsor visas at this time. Fluent English language skills are essential. How to Apply Please send your CV and any supporting information to: Closing date: 19 January 2026
Finance & Office Administrator We are recruiting a Finance & Office Administrator for our client, an award-winning building contractor specialising in bespoke and traditional construction, project management, and housing developments. The business is based in The Witterings, Chichester, West Sussex. This role will provide essential finance and administrative support within a busy construction office and is critical to ensuring smooth day-to-day operations during a period of transition. The ideal candidate will be confident handling day-to-day finance administration within a small but fast-paced team, comfortable working with digital systems (particularly Microsoft 365), and able to manage tasks accurately and consistently. Position Details Pay Rate: 15- 17 per hour, depending on experience Annual Salary: 19,500- 22,100 per annum (based on 25 hours per week) Hours: 25 hours per week Location: The Witterings, Chichester (car essential) Contract: Temporary, initially 9-12 months Start Date: Immediate Position Overview Print, scan, and process daily invoices received via the accounts inbox Input creditor and subcontractor invoices into the current software system (Eque2 Construct - training provided) File invoices accurately (digital and paper) Assist with weekly payment run preparation Support fortnightly subcontractor payroll administration Chase missing VAT invoices and supporting documentation Assist with monthly creditor payment reconciliations Monitor accounts, office, and general inboxes daily Answer incoming telephone calls Handle deliveries and allocate them to the correct projects Order office supplies and essentials (e.g. stationery, milk) Support purchasing requests from site managers Assist with ad hoc administrative duties as required Position Requirements Strong attention to detail (essential) Previous experience in office administration or finance administration (essential) Ability to learn new systems quickly Strong organisational and time-management skills Calm, confident, and reliable in a fast-paced environment Positive, proactive attitude Able to work independently and take ownership of tasks Good communication skills Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Jan 07, 2026
Full time
Finance & Office Administrator We are recruiting a Finance & Office Administrator for our client, an award-winning building contractor specialising in bespoke and traditional construction, project management, and housing developments. The business is based in The Witterings, Chichester, West Sussex. This role will provide essential finance and administrative support within a busy construction office and is critical to ensuring smooth day-to-day operations during a period of transition. The ideal candidate will be confident handling day-to-day finance administration within a small but fast-paced team, comfortable working with digital systems (particularly Microsoft 365), and able to manage tasks accurately and consistently. Position Details Pay Rate: 15- 17 per hour, depending on experience Annual Salary: 19,500- 22,100 per annum (based on 25 hours per week) Hours: 25 hours per week Location: The Witterings, Chichester (car essential) Contract: Temporary, initially 9-12 months Start Date: Immediate Position Overview Print, scan, and process daily invoices received via the accounts inbox Input creditor and subcontractor invoices into the current software system (Eque2 Construct - training provided) File invoices accurately (digital and paper) Assist with weekly payment run preparation Support fortnightly subcontractor payroll administration Chase missing VAT invoices and supporting documentation Assist with monthly creditor payment reconciliations Monitor accounts, office, and general inboxes daily Answer incoming telephone calls Handle deliveries and allocate them to the correct projects Order office supplies and essentials (e.g. stationery, milk) Support purchasing requests from site managers Assist with ad hoc administrative duties as required Position Requirements Strong attention to detail (essential) Previous experience in office administration or finance administration (essential) Ability to learn new systems quickly Strong organisational and time-management skills Calm, confident, and reliable in a fast-paced environment Positive, proactive attitude Able to work independently and take ownership of tasks Good communication skills Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Our client is a UK-based organisation that has been operating for over a decade, providing a range of outsourced client-support services across several sectors. Their core focus is on delivering high-quality customer engagement and building long-term relationships on behalf of the businesses they represent. They are looking for a Finance Operations Executive to work with the Chief Financial Officer and Chief Operating Officer (CFO and COO) to provide strategic, operational, and administrative support to both executives, ensuring the smooth delivery of financial, operational, and corporate priorities. The role acts as a key central point of coordination between the Finance, Operations, and wider Executive teams, helping to align activities, track key initiatives, and maintain disciplined reporting and governance across the business. Finance Operations Executive - Position Overview Executive Support & Coordination: Manage the day-to-day workflow, priorities, and communications for the CFO and COO. Coordinate preparation for Board and Committee meetings, including financial and operational reports, briefing packs, and presentations. Support delivery of key strategic initiatives, including transformation projects, funding programmes, and operational reviews. Liaise with external advisers, auditors, lenders, and stakeholders on behalf of the CFO/COO where appropriate. Ensure actions arising from Executive and Board meetings are tracked and completed. Strategic & Project Support: Assist in planning, monitoring, and reporting on business performance, budgets, and KPIs. Provide analytical and research support on special projects, such as financing, capital expenditure, and efficiency initiatives. Draft reports, briefing notes, and internal communications to ensure clarity and alignment across departments. Support integration of new systems, controls, and governance processes across Finance and Operations. Governance & Communication: Act as a central coordination point between Finance, Operations, Legal, HR, and Corporate Affairs teams. Maintain confidentiality and discretion in handling sensitive commercial and personnel matters. Uphold high standards of governance, compliance, and reporting in all workstreams. Contribute to a culture of collaboration, accountability, and operational excellence. Finance Operations Executive - Position Requirements Degree in Business, Finance, Economics, or related field (or equivalent experience). 5+ years' experience in a financial, operational, or strategic role (e.g. finance manager, PMO lead, business analyst, or executive assistant to C-suite). Experience supporting senior executives in a listed or complex organisation preferred. Understanding of corporate governance, financial reporting cycles, and operational processes. Strong commercial and financial awareness, with excellent analytical and problem-solving skills. Exceptional organisational ability; able to manage multiple priorities and deadlines. Excellent written and verbal communication skills, including preparation of Board-level materials. High emotional intelligence, professionalism, and discretion. Confident working independently and exercising sound judgement. Strong working knowledge of Excel, PowerPoint, and financial systems (e.g. ERP, BI tools). Finance Operations Executive - Position Remuneration Salary: 50,000 - 60,000 (Depending on experience) Hours: Monday - Friday 8:00am - 5:30pm Holiday: 4 weeks holiday allowance Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Jan 05, 2026
Full time
Our client is a UK-based organisation that has been operating for over a decade, providing a range of outsourced client-support services across several sectors. Their core focus is on delivering high-quality customer engagement and building long-term relationships on behalf of the businesses they represent. They are looking for a Finance Operations Executive to work with the Chief Financial Officer and Chief Operating Officer (CFO and COO) to provide strategic, operational, and administrative support to both executives, ensuring the smooth delivery of financial, operational, and corporate priorities. The role acts as a key central point of coordination between the Finance, Operations, and wider Executive teams, helping to align activities, track key initiatives, and maintain disciplined reporting and governance across the business. Finance Operations Executive - Position Overview Executive Support & Coordination: Manage the day-to-day workflow, priorities, and communications for the CFO and COO. Coordinate preparation for Board and Committee meetings, including financial and operational reports, briefing packs, and presentations. Support delivery of key strategic initiatives, including transformation projects, funding programmes, and operational reviews. Liaise with external advisers, auditors, lenders, and stakeholders on behalf of the CFO/COO where appropriate. Ensure actions arising from Executive and Board meetings are tracked and completed. Strategic & Project Support: Assist in planning, monitoring, and reporting on business performance, budgets, and KPIs. Provide analytical and research support on special projects, such as financing, capital expenditure, and efficiency initiatives. Draft reports, briefing notes, and internal communications to ensure clarity and alignment across departments. Support integration of new systems, controls, and governance processes across Finance and Operations. Governance & Communication: Act as a central coordination point between Finance, Operations, Legal, HR, and Corporate Affairs teams. Maintain confidentiality and discretion in handling sensitive commercial and personnel matters. Uphold high standards of governance, compliance, and reporting in all workstreams. Contribute to a culture of collaboration, accountability, and operational excellence. Finance Operations Executive - Position Requirements Degree in Business, Finance, Economics, or related field (or equivalent experience). 5+ years' experience in a financial, operational, or strategic role (e.g. finance manager, PMO lead, business analyst, or executive assistant to C-suite). Experience supporting senior executives in a listed or complex organisation preferred. Understanding of corporate governance, financial reporting cycles, and operational processes. Strong commercial and financial awareness, with excellent analytical and problem-solving skills. Exceptional organisational ability; able to manage multiple priorities and deadlines. Excellent written and verbal communication skills, including preparation of Board-level materials. High emotional intelligence, professionalism, and discretion. Confident working independently and exercising sound judgement. Strong working knowledge of Excel, PowerPoint, and financial systems (e.g. ERP, BI tools). Finance Operations Executive - Position Remuneration Salary: 50,000 - 60,000 (Depending on experience) Hours: Monday - Friday 8:00am - 5:30pm Holiday: 4 weeks holiday allowance Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
