Transaction Network Services
Job Title: PDU Power Infrastructure Manager Location : Remote - UK. Salary: Competitive Job type: Full Time, Permanent An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: The Production Planning area is responsible for setting goals and objectives that ensure the overall integration of manufacturing and planning policies, processes, programs, and operational efficiencies. It ensures maximum utilization of available manufacturing capacity, including labour, tools, and equipment. Responsibilities: The PDU Power Infrastructure Manager is the global owner and subject matter expert for the company's PDU infrastructure. This role is responsible for monitoring, alarming, firmware management, lifecycle planning, inventory strategy, and technology standardization across the global network footprint. The role also partners closely with business units, engineering, procurement, and operations teams to forecast growth, develop capacity strategies, and ensure PDU infrastructure is aligned with current and future business needs. The successful candidate will provide technical leadership for intelligent PDU platforms while developing long-term strategies that ensure a reliable, scalable, and supportable power infrastructure. Key Responsibilities: PDU Infrastructure Management; Serve as the primary technical owner for all deployed PDU platforms globally. Maintain and manage approved PDU standards, product selections, and deployment guidelines. Evaluate new PDU technologies and provide recommendations for adoption and standardization. Monitoring & Firmware Management; Manage monitoring, alerting, and reporting for the global PDU estate through Nlyte and other approved monitoring platforms. Develop and maintain alarm thresholds, escalation procedures, and operational standards. Coordinate firmware upgrades, security updates, and vulnerability remediation activities. Lifecycle & Inventory Management; Develop and execute lifecycle management and replacement strategies for all PDU assets. Track warranty, end-of-sale, end-of-support, and end-of-life milestones. Maintain accurate asset inventory and support forecasting for refresh and expansion initiatives. Work closely with business units to forecast growth and infrastructure demand, translating business requirements into PDU capacity plans, inventory forecasts, lifecycle replacement schedules, and budget recommendations. Partner with Procurement and Logistics to ensure adequate inventory is available for growth and replacement activities. Vendor & Operational Support; Manage vendor relationships, product registrations, RMAs, and support escalations. Monitor market trends, product roadmaps, and supply chain risks. Support emergency replacements and major incident response involving PDU infrastructure. Required Qualifications: Experience; Experience managing intelligent PDU infrastructure in enterprise, data center, or colocation environments. Experience with PDU monitoring, alarm management, firmware administration, and remote management platforms. Experience managing hardware lifecycle programs, inventory, and technology refresh initiatives. Experience working directly with equipment vendors and support organizations. Technical Skills; Strong knowledge of intelligent PDUs and power distribution technologies. Understanding of SNMP, infrastructure monitoring, and alerting platforms. Knowledge of firmware management and vulnerability remediation processes. Understanding of data center power concepts, including voltage, amperage, load balancing, and redundancy. Strong troubleshooting and analytical skills. Preferred Qualifications: Experience; Experience with APC/Schneider Electric, Vertiv, Geist, Raritan, or similar PDU platforms. Experience with Nlyte or other DCIM tools. Experience supporting global infrastructure deployments. Experience with budgeting, forecasting, and asset lifecycle planning. Skills; Power BI or data analytics experience. Automation or scripting experience (PowerShell, Python, APIs). Project management experience. Vendor management and contract administration experience. Ideal Candidate: The ideal candidate has hands-on experience managing enterprise PDU environments and can assume responsibility for monitoring, alarm management, firmware governance, lifecycle planning, inventory strategy, and vendor engagement. This individual will serve as the organization's primary subject matter expert for PDU infrastructure. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of PDU Power Infrastructure Manager, Power Infrastructure Manager, Data Centre Power Infrastructure Manager, Data Centre Infrastructure Manager, Critical Infrastructure Manager, Data Centre Infrastructure Manager, may also be considered for this role.
Job Title: PDU Power Infrastructure Manager Location : Remote - UK. Salary: Competitive Job type: Full Time, Permanent An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: The Production Planning area is responsible for setting goals and objectives that ensure the overall integration of manufacturing and planning policies, processes, programs, and operational efficiencies. It ensures maximum utilization of available manufacturing capacity, including labour, tools, and equipment. Responsibilities: The PDU Power Infrastructure Manager is the global owner and subject matter expert for the company's PDU infrastructure. This role is responsible for monitoring, alarming, firmware management, lifecycle planning, inventory strategy, and technology standardization across the global network footprint. The role also partners closely with business units, engineering, procurement, and operations teams to forecast growth, develop capacity strategies, and ensure PDU infrastructure is aligned with current and future business needs. The successful candidate will provide technical leadership for intelligent PDU platforms while developing long-term strategies that ensure a reliable, scalable, and supportable power infrastructure. Key Responsibilities: PDU Infrastructure Management; Serve as the primary technical owner for all deployed PDU platforms globally. Maintain and manage approved PDU standards, product selections, and deployment guidelines. Evaluate new PDU technologies and provide recommendations for adoption and standardization. Monitoring & Firmware Management; Manage monitoring, alerting, and reporting for the global PDU estate through Nlyte and other approved monitoring platforms. Develop and maintain alarm thresholds, escalation procedures, and operational standards. Coordinate firmware upgrades, security updates, and vulnerability remediation activities. Lifecycle & Inventory Management; Develop and execute lifecycle management and replacement strategies for all PDU assets. Track warranty, end-of-sale, end-of-support, and end-of-life milestones. Maintain accurate asset inventory and support forecasting for refresh and expansion initiatives. Work closely with business units to forecast growth and infrastructure demand, translating business requirements into PDU capacity plans, inventory forecasts, lifecycle replacement schedules, and budget recommendations. Partner with Procurement and Logistics to ensure adequate inventory is available for growth and replacement activities. Vendor & Operational Support; Manage vendor relationships, product registrations, RMAs, and support escalations. Monitor market trends, product roadmaps, and supply chain risks. Support emergency replacements and major incident response involving PDU infrastructure. Required Qualifications: Experience; Experience managing intelligent PDU infrastructure in enterprise, data center, or colocation environments. Experience with PDU monitoring, alarm management, firmware administration, and remote management platforms. Experience managing hardware lifecycle programs, inventory, and technology refresh initiatives. Experience working directly with equipment vendors and support organizations. Technical Skills; Strong knowledge of intelligent PDUs and power distribution technologies. Understanding of SNMP, infrastructure monitoring, and alerting platforms. Knowledge of firmware management and vulnerability remediation processes. Understanding of data center power concepts, including voltage, amperage, load balancing, and redundancy. Strong troubleshooting and analytical skills. Preferred Qualifications: Experience; Experience with APC/Schneider Electric, Vertiv, Geist, Raritan, or similar PDU platforms. Experience with Nlyte or other DCIM tools. Experience supporting global infrastructure deployments. Experience with budgeting, forecasting, and asset lifecycle planning. Skills; Power BI or data analytics experience. Automation or scripting experience (PowerShell, Python, APIs). Project management experience. Vendor management and contract administration experience. Ideal Candidate: The ideal candidate has hands-on experience managing enterprise PDU environments and can assume responsibility for monitoring, alarm management, firmware governance, lifecycle planning, inventory strategy, and vendor engagement. This individual will serve as the organization's primary subject matter expert for PDU infrastructure. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of PDU Power Infrastructure Manager, Power Infrastructure Manager, Data Centre Power Infrastructure Manager, Data Centre Infrastructure Manager, Critical Infrastructure Manager, Data Centre Infrastructure Manager, may also be considered for this role.
Transaction Network Services
Sheffield, Yorkshire
Job Title: Change Management Coordinator - On-Site Location : Sheffield - Office based Salary: Competitive Job type: Full Time, Temporary With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets. Our extraordinarily talented team work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: This role supports the execution of change management activities and plans, tracking progress and escalating issues or needed adjustments as appropriate. You'll assist with defining basic KPI's and contributing to measurement and reporting activities. You'll serve as a point of contact for key stakeholders, helping to reinforce change management policy and encourage adherence by providing day-to-day support and guidance. The holder of the role will contribute to the development and delivery of communications to keep stakeholders informed and engaged, while assisting in assessing and validating the scope and impact of changes associated with the project. Responsibilities: Ensure requests for change are risk managed through their lifecycle for accurate and timely delivery into the production environment, ensuring standardized methods, process and procedures are used for all changes Change Management administrative tasks, including customer notifications, Service Management approvals, responses to customer queries and ongoing creation of customer 'Forward Schedule Change' reports Conduct impact analyses, assess change readiness, and identify key stakeholders. Work closely with Network Operations to provide proactive and reactive assistance to a diverse range of issues in order to resolve any underlying service issues Collaborate with cross-functional teams to integrate change management activities into project plans Working with the Global Change Manager develop and implement change management strategies and plans that maximize employee adoption and minimize resistance Design and deliver communication plans that articulate the vision, benefits, and progress of change initiatives Support the development and delivery of training programs to ensure smooth transitions Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed Ensure alignment of change initiatives with regulatory requirements and industry best practices About you: A flexible approach to ensure continuous support for the Global Change Management Team by providing coverage during holidays, sickness, or other absences-maintaining a seamless 'follow-the-sun' model for Change Management responsibilities Excellent English language skills, both verbal and written, with strong interpersonal, and negotiation abilities. Comfortable working independently, with a self-driven approach to taking ownership and completing responsibilities with minimal supervision. Strong understanding of business functions, workflows, and processes within an Operations environment. Your experience: Change Management Expertise 1-2 years of experience in a Change Management or similar role preferred Proven track record of managing end-to-end change initiatives in complex environments Frameworks & Methodologies Experience with ITIL (especially Change Enablement) preferred Change Governance Experience participating in Change Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams including IT, operations, and business units Communication & Documentation Strong English language skills, both verbal and written Experience preparing change documentation, reports, including internal root cause analysis reports Industry Knowledge Experience in Payments, Telecom, Financial Services or other regulated industries is highly desirable Analytical & Problem-Solving Skills Ability to assess complex change requests and identify potential risks and dependencies Experience using data to track change success metrics and drive continuous improvement If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Change Management Coordinator, Change Analyst, IT Change Coordinator, Service Management Analyst, Junior Change Manager, ITIL Change Lead, ITSM Coordinator, Service Transition Analyst, NOC Change Coordinator, Operations Support Analyst, Release Coordinator may also be considered for this role.
Job Title: Change Management Coordinator - On-Site Location : Sheffield - Office based Salary: Competitive Job type: Full Time, Temporary With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets. Our extraordinarily talented team work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: This role supports the execution of change management activities and plans, tracking progress and escalating issues or needed adjustments as appropriate. You'll assist with defining basic KPI's and contributing to measurement and reporting activities. You'll serve as a point of contact for key stakeholders, helping to reinforce change management policy and encourage adherence by providing day-to-day support and guidance. The holder of the role will contribute to the development and delivery of communications to keep stakeholders informed and engaged, while assisting in assessing and validating the scope and impact of changes associated with the project. Responsibilities: Ensure requests for change are risk managed through their lifecycle for accurate and timely delivery into the production environment, ensuring standardized methods, process and procedures are used for all changes Change Management administrative tasks, including customer notifications, Service Management approvals, responses to customer queries and ongoing creation of customer 'Forward Schedule Change' reports Conduct impact analyses, assess change readiness, and identify key stakeholders. Work closely with Network Operations to provide proactive and reactive assistance to a diverse range of issues in order to resolve any underlying service issues Collaborate with cross-functional teams to integrate change management activities into project plans Working with the Global Change Manager develop and implement change management strategies and plans that maximize employee adoption and minimize resistance Design and deliver communication plans that articulate the vision, benefits, and progress of change initiatives Support the development and delivery of training programs to ensure smooth transitions Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed Ensure alignment of change initiatives with regulatory requirements and industry best practices About you: A flexible approach to ensure continuous support for the Global Change Management Team by providing coverage during holidays, sickness, or other absences-maintaining a seamless 'follow-the-sun' model for Change Management responsibilities Excellent English language skills, both verbal and written, with strong interpersonal, and negotiation abilities. Comfortable working independently, with a self-driven approach to taking ownership and completing responsibilities with minimal supervision. Strong understanding of business functions, workflows, and processes within an Operations environment. Your experience: Change Management Expertise 1-2 years of experience in a Change Management or similar role preferred Proven track record of managing end-to-end change initiatives in complex environments Frameworks & Methodologies Experience with ITIL (especially Change Enablement) preferred Change Governance Experience participating in Change Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams including IT, operations, and business units Communication & Documentation Strong English language skills, both verbal and written Experience preparing change documentation, reports, including internal root cause analysis reports Industry Knowledge Experience in Payments, Telecom, Financial Services or other regulated industries is highly desirable Analytical & Problem-Solving Skills Ability to assess complex change requests and identify potential risks and dependencies Experience using data to track change success metrics and drive continuous improvement If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Change Management Coordinator, Change Analyst, IT Change Coordinator, Service Management Analyst, Junior Change Manager, ITIL Change Lead, ITSM Coordinator, Service Transition Analyst, NOC Change Coordinator, Operations Support Analyst, Release Coordinator may also be considered for this role.
