Claibon Recruitment

Facilities Manager Monday to Friday, 8am to 5pm Angel, EC1V 65k Proactive and committed Facilities Manager required a prestigious residential development in East London. The overall purpose of this role is to be responsible for maintaining the quality standards of the development by assisting The General Manager in delivering the efficient management of site-based staff, overseeing planned and reactive maintenance including contractor management, capital projects, ensuring the communal areas are well presented, and providing an exceptional level of customer service to all residents and visitors to the development. Duties will include performing regular quality inspections/site walk arounds, inspecting all internal and external communal areas on a daily basis for cleanliness, checking for any faults to equipment, any damage to the building and any health and safety risks, optimising suitable contracts and performance of M&E, managing contractor contracts, monitoring the work and performance of contractors on site, co-ordinating planned maintenance, carrying out system testing around the building (including services such as emergency lighting, fire alarm systems/smoke vents and lift emergency lines), assisting the General Manager with the preparation of budgets, be fully conversant with the Lease Agreements especially the rules and regulations of the estate, providing a visible on-site presence and being a point of contact for tenants, either via telephone or in person at the office, regarding communal maintenance issues, complaints, emergencies etc., assisting where appropriate or referring to the General Manager if required, monitoring tenant move-ins/outs, completing staff inductions and training as required and identifying on-going needs of the team, completing the annual appraisals of staff, and updating and enforcing the policies and procedures manual. The Facilities Manager should have previous experience of facilities management within a prestigious development, either residential block management or hospitality sectors, or with an armed forces background, experience of leading, mentoring, coaching, and developing a team, extensive experience of contractor management including approving and assessing all sub- contractor works, hold a high level of Health and Safety understanding with extensive experience, excellent time management and prioritisation of tasks, excellent communication skills: both verbal and written, and be a competent in the use of Microsoft Office (Excel, Word and Outlook) and computer programmes in general. Holder of an IWFM qualification or equivalent to Member level, a NEBOSH General Certificate or equivalent (or be prepared to work toward the qualification within year one) and a full, clean driving licence would be desirable but not essential.

Building Manager Monday to Friday, 9am to 5.30pm London W1 50,000 up to 60,000 depending on experience Experienced 5 Building Manager needed to be the primary point of contact for this luxury residential development in Marylebone. You will be required to ensure the safe, efficient and cost-effective operation of all common areas and building systems. The Building Manager will deliver high-quality concierge-style service, maintain property standards, manage staff and contractors and ensure compliance with health & safety regulations and lease covenants. Duties will include inspiring and leading a team of Concierge staff, working effectively with contractors, identifying innovative and efficient ways in which to deliver a world class lifestyle concierge provision, chairing and participating in team and contractor meetings, ensuring agreed Key Performance Indicators for internal and third-party contracts are being evaluated and recorded, increasing H&S awareness and promoting a positive H&S culture, and managing the site budget. The ideal candidate should have at least 5 years prior experience in a similar role, familiarity with residential building documentation including the lease, ASTs, Mechanical and Engineering manuals, drawings, engineer reports, compliance certificates and PPM planners, excellent professional communication skills, be proactive and personable.

Senior Property Manager Monday to Friday 9am to 5.30pm London SW1 £60k plus excellent benefits An exciting opportunity has arisen for an experienced and highly capable Senior Property Manager to take responsibility of an exceptional flagship large residential development of luxury apartments and a team of more than 30 staff. This is a high-profile role for a proactive, knowledgeable and dependable property professional with a solid track record of delivering outstanding residential property management services. You will initially focus solely on this prestigious development, with the potential to oversee further sites in the future. Key responsibilities will include managing, motivating and supporting the onsite leadership team, taking primary responsibility for the delivery of a high-quality property management service, managing client relationships and maintaining effective communication with residents and key stakeholders, preparing, managing and monitoring service charge budgets, ensuring that all relevant service contracts are in place, identifying and overseeing planned preventative maintenance programmes, managing major works and ensuring compliance with Section 20 consultation requirements, conducting regular property inspections and producing detailed reports, reviewing fire risk assessments, water hygiene, lift engineering and other health and safety reports, preparing for and attending AGMs, client meetings and other resident or stakeholder meetings, and identifying opportunities for improvement and taking ownership of their delivery. The successful candidate will be an established Senior Property Manager with a solid, proven track record in residential property management or an accomplished Property Manager with substantial direct experience who is ready to step up, experienced in developer handovers, PPMs, fire safety, service charge budgets, compliance, major works and AGMs, knowledgeable about the relevant Landlord and Tenant legislation, Section 20 requirements and RICS and TPI guidance, and a confident and credible manager who can motivate, support and hold an established leadership team accountable. You should be proactive, hardworking and solutions-focused, commercially aware, highly organised and capable of managing competing priorities, dependable, resilient and committed to making a genuine difference, and be comfortable operating within a prestigious, fast-paced and highly service-led environment. TPI qualifications would be advantageous but are not essential. This role is available immediately!

Day Concierge 7am to 7pm on a 4 on 4 off rota Mill Hill, London NW7 £29,000 immediate start! Our client is recruiting for a polished and professional Day Concierge for a large modern residential development in Mill Hill. Immediate start available. The Concierge will be based in the main lobby and responsible for meeting and greeting residents and visitors. Candidates must have good IT skills to administer daily front of house systems and procedures, everything from parcel and key management to parking permits, to emergency contact details for residents, to user guides for residents to use the climate control or any services on the site. The Concierge role ultimately is the customer facing role in the front office and reception of the building and you will be the first point of contact for the residents and the liaison between residents, management team and contractors and visitors so you really need to be organised and an amazing communicator with a strong sense of responsibility for the welfare of the residents. Health and safety and fire prevention in the building obviously is very important so you need to have a good level of building safety knowledge. The successful candidate will have significant experience gained within a similar role, previous experience of delivering excellent customer service, excellent written and verbal communication skills and a good understanding of Health and Safety processes.

Temporary Caretakers Mon to Fri various hours available London 12.71 per hour + holiday % We are looking for hard-working, experienced Caretakers to join our temporary team. Must produce excellent references for your experience. You will be working at residential developments in the London area and be responsible for logging and reporting any incidents of disrepair including all building defects, plumbing, heating and lighting defects, cleaning the communal areas inside and outside including clearing any rubbish, sweeping, vacuuming, dusting and polishing brass. Immediate start available!

Temporary Concierge Fulham and Kensington Flexible hours days or nights £12.71 per hour plus holiday pay We have some cover shifts available working at two high end residential apartment blocks located in Fulham and Kensington. Shifts tend to be either 7.30am to 7.30pm or 8am to 8pm day shifts plus some night shifts available both working in a team. The buildings have their own espresso bar for the residents to enjoy and therefore we do wish to onboard candidates with some Barista experience for occasional preparation of coffees on request as well as serving clients in the cinema room and board rooms during occasional meetings. It will also be essential to have a First Aid Certificate. The role will also mainly include front desk reception in the main lobby. This role will be working in a team, therefore candidates should be flexible and have some experience in coffee machines and coffee making. You would be working in a team and responsible for operations of the entrance lobbies and front desks covering staff breaks, running errands, carrying luggage/shopping bags, handling deliveries, escorting visitors and contractors, and generally supporting the residents, concierge and management team with their ever-changing needs, not any one day will be the same so therefore we are looking for a polished Barista/multitasker with excellent English communication skills. Applicants must display impeccable personal presentation, excellent manners and customer service skills, excellent English communication skills and the ability to work well in a team.

Day Concierge 7am to 7pm, 4 days on 4 days off Stratford, London E15 £12.71 per hour plus holiday pay at 12.07% We are currently seeking a professional and reliable and dependable Day Concierge to join a residential development in East London. The role involves managing the concierge desk, monitoring CCTV and the fire panel, welcoming residents and visitors, handling deliveries, and carrying out regular patrols throughout all blocks, external areas, car parks and plant rooms to ensure everything is safe and in order. A detailed written handover at the end of each shift is essential, including patrols completed, breaks taken, CCTV monitoring, any anti-social behaviour, alarms or incidents. Candidates should be proactive, well organised, computer literate and confident liaising with management. This role will be on a temporary basis although it could lead to permanent but no guarantee! Start ASAP!

Night Concierge 7pm-7am 4 on 4 off London, SW1W 30,800 Per Annum Experienced Night Concierge needed at this mixed use large modern development in London, Victoria. As a Night Concierge you will be responsible for the delivery of the highest levels of customer service to all residents and guests at the development and you will be the main point of contact for all queries. In this role, your day-to-day duties may also involve operation of the concierge desk with emphasis on the monitoring of on-site security at night. You will be required to build strong working relationships with residents, guests, external contractors and colleagues, conduct regular site inspections, and help to ensure the safety of all residents, guest and staff at the development. The idea candidate will have significant experience gained within a similar role, previous experience of delivering excellent customer service, excellent written and verbal communication skills, and a good understanding of Health and Safety processes.

Temporary Caretakers Mon to Fri various hours available London 12.71 per hour + holiday % We are looking for hard-working, experienced Caretakers to join our temporary team. Must produce excellent references for your experience. You will be working at residential developments in the London area and be responsible for logging and reporting any incidents of disrepair including all building defects, plumbing, heating and lighting defects, cleaning the communal areas inside and outside including clearing any rubbish, sweeping, vacuuming, dusting and polishing brass. Immediate start available!

Temporary Concierge Fulham and Kensington Flexible hours days or nights £12.71 per hour plus holiday pay We have some cover shifts available working at two high end residential apartment blocks located in Fulham and Kensington. Shifts tend to be either 7.30am to 7.30pm or 8am to 8pm day shifts plus some night shifts available both working in a team. The buildings have their own espresso bar for the residents to enjoy and therefore we do wish to onboard candidates with some Barista experience for occasional preparation of coffees on request as well as serving clients in the cinema room and board rooms during occasional meetings. It will also be essential to have a First Aid Certificate. The role will also mainly include front desk reception in the main lobby. This role will be working in a team, therefore candidates should be flexible and have some experience in coffee machines and coffee making. You would be working in a team and responsible for operations of the entrance lobbies and front desks covering staff breaks, running errands, carrying luggage/shopping bags, handling deliveries, escorting visitors and contractors, and generally supporting the residents, concierge and management team with their ever-changing needs, not any one day will be the same so therefore we are looking for a polished Barista/multitasker with excellent English communication skills. Applicants must display impeccable personal presentation, excellent manners and customer service skills, excellent English communication skills and the ability to work well in a team.