Endsleigh Insurance Services Ltd

Associate Director - Renewable Energy ClaimsApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role Management and handling of high and low value Renewable Energy property, liability and business interruption claims and other assigned Natural Resources, Power Generation, Mining and Liability claims, alongside day-to-day oversight of Claims team members, delivering a high-quality, efficient and client-focused claims service.The role contributes to the delivery of the department's operating plan, supporting the implementation of claims strategy, operational best practice and service standards. The role also supports senior leadership through technical input, client engagement and continuous improvement initiatives across people, process and technology. What you'll do Delivery, planning and performance Deliver high-quality, commercially focused claims advice within your area of expertise. Contribute to delivery of the department's operating plan and agreed business objectives. Support implementation of claims strategies, service standards and operating principles. Provide accurate and timely management information to support decision-making. Technical claims handling and oversight Manage a portfolio of claims, including complex and high-value matters, through to resolution. Act as a referral point for the team on complex or sensitive claims issues. Guide claims strategy, including coverage interpretation, insurer engagement and resolution approach. Review and prepare claims documentation, ensuring accuracy and appropriate presentation to markets. Maintain oversight of claims progress, ensuring service levels and quality standards are met. Client, market and stakeholder engagement Manage relationships with clients, brokers, insurers and other stakeholders. Communicate clearly and proactively, providing updates and resolving issues. Negotiate with insurers and markets to achieve the best possible client outcomes. Support client meetings, renewals and tenders where required. Operational excellence and governance Ensure claims are handled in line with internal policies, procedures and regulatory requirements. Monitor workflows and ensure adherence to agreed processes and controls. Maintain accurate and up-to-date records across claims systems. Identify and support improvements to processes, data quality and efficiency. Team leadership and development Manage and support the performance and development of direct reports. Provide coaching, technical guidance and oversight to team members. Review and sign off work to ensure consistency and quality. Contribute to recruitment and onboarding activity within the team. Who we're looking for Proven experience managing complex or high-value insurance claims within Lloyd's, UK or international (re)insurance markets. Strong working knowledge of property, liability and business interruption claims, ideally within renewable energy or natural resources. Experience acting as a technical referral point or supporting the development of others. Demonstrated experience engaging with clients, brokers and insurers, including negotiating claim outcomes. Experience contributing to operational improvements, data quality or process enhancement initiatives. Good understanding of regulatory requirements and compliant claims handling practices. Experience supporting or leading team performance, coaching or supervision of others.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent

Endsleigh Insurance Services Ltd is looking for an Associate Director to manage Renewable Energy Claims in London. This role involves handling both high and low-value claims and leading a team to ensure high-quality, client-focused service. The successful candidate will have proven experience in insurance claims and strong knowledge of property and liability claims. Benefits include a supportive culture promoting diversity and offers flexibility in work arrangements.

Howden is seeking an Associate Director to lead the International Property Claims team, overseeing high and low value claims and delivering client-focused service across markets. You will drive excellence in claims handling and build strong client partnerships. You will mentor junior staff, contribute to strategy, ensure regulatory compliance, and engage with brokers, carriers and clients to drive outcomes across international portfolios.

Product Owner - Trading Products Location: London (Hybrid) About the Role: We'reYou'll lead a team of Business Analysts and configuration analysts who work on your products day-to-day, ensuring they have clear direction and priorities. You'll be responsible for driving product strategy, managing stakeholder relationships with brokers and senior underwriting leadership, and prioritising configuration work to ensure we deliver competitive, compliant products to market efficiently. As we evolve towards API-first and headless architecture, you'll champion how our products are consumed through both traditional interfaces and programmatic integrations, ensuring our products remain competitive in an increasingly digital trading environment. This role requires strong technical understanding of insurance systems, configuration capabilities, and API-driven product delivery. looking for a Product Owner to own the vision and delivery roadmap for our trading products across speciality lines including Aviation, Marine, Liability, and other classes of business. Key Responsibilities: Monitor market trends, competitor product offerings, and broker requirements Balance broker experience with underwriting control and operational efficiency Foster collaborative environment and ensure knowledge sharing across the team Work with platform teams to ensure product needs requiring platform enhancements are addressed Define product requirements and success criteria for new products and features Work with Business Analysts to translate requirements into configurations and technical specifications Lead product planning sessions and requirements workshops Validate that configurations meet broker needs and underwriting requirements Work with broking teams and leadership to build business cases for new product investments Articulate commercial benefits of API-enabled distribution channels Work with brokers to understand market pricing and product competitiveness Essential Skills & Experience: Experience leading cross-functional teams and coordinating multiple workstreams Experience managing stakeholder relationships with brokers and senior leadership Demonstrated ability to prioritise and manage competing demands Ability to provide clear direction and unblock teams effectively Excellent communication and influencing skills across all organisational levels Experience managing product timelines and delivery roadmaps Ability to understand and discuss API specifications, data structures, and system architecture Experience working with technical teams and understanding configuration capabilities Previous product management or product owner roleExperience leading Business Analysts or configuration teams Experience with insurance transformation or digitalisation initiatives Knowledge of Lloyd's market operations and standards Experience with agile delivery methodologies and sprint management Familiarity with digital distribution channels and integration patterns Experience with policy administration systems and understanding of configuration vs custom development Strong broker relationship management experience Product Owner certification (CSPO) or product management training Hands-on experience with insurance policy administration platforms or rating engines Knowledge of MGA, delegated authority, or binding authority models Experience with product analytics and MI tools Experience reviewing technical documentation and system designs What We Offer: Competitive salary and benefits package Opportunity to work with cutting-edge integration technologies