Job Title: Sales Consultant Location: Norwich Salary: 30,000 - 35,000 + Commission Job Type: Permanent, Full Time. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. Job Purpose: Grow territory revenue within the brand image and deliver profitable revenue in line with margin expectation and targets. In conjunction with the Group Manager, identify, establish and develop a successful sales process, for office based (video) and field surveys. Define a sales strategy to effectively service the Group's requirements. Responsibilities: Complete customer surveys via telephone, video call, self survey, and field sales as appropriate. All enquiries/quotations to be recorded in Navision Identification of customer buying criteria. Price bounce to gauge customer reaction. Accurate costings via costing form and table. Determining margin through factors such as move date, insurance value, competition and customer confidence in brand. Insurance sales and uplifts. Introduce affiliate revenue streams. Prepare and submit quotation to customer. Follow up all jobs to conclusion and maintain records in Navision. Work with the Operations team to plan moves to establish appropriate service standards. Brief local operational team prior to move date. Provide holiday and sickness cover for operations. KPI'S: Achieve annual revenue targets. Sales productivity target. Conversion rates from PF04. Achieve product margins via PF10 report. 12 monthly sales reviews. Sales person of the year. Zero quotes with past move dates. Quote submission within the required timescale. Skills, knowledge & experience: Previous sales experience. Good negotiating and influencing skills. Excellent communication skills both written and verbal. PC literate Ability to build alliances and maintain relationships Ability to understand both customer and competitive environment. Good networking skills. Commercial awareness Personal Attributes: Consultative Skills - understanding customer requirements and competitive environment Selling skills and concepts - Influencing, listening, questioning, negotiating and gaining commitment) Organised Ability to work under pressure and deliver to deadlines Flexible Proactive Approachable Extra Info: If you feel have the skills and experience required, please click 'apply' now - we'd love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Candidates with the experience or relevant job titles of; Business Development Manager, Lead Generation, SDR, B2B Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Sales Account Manager, Sales Development, Sales Manager, Sales Coordinator sales account manager will also be considered for this role.
Jan 29, 2025
Full time
Job Title: Sales Consultant Location: Norwich Salary: 30,000 - 35,000 + Commission Job Type: Permanent, Full Time. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. Job Purpose: Grow territory revenue within the brand image and deliver profitable revenue in line with margin expectation and targets. In conjunction with the Group Manager, identify, establish and develop a successful sales process, for office based (video) and field surveys. Define a sales strategy to effectively service the Group's requirements. Responsibilities: Complete customer surveys via telephone, video call, self survey, and field sales as appropriate. All enquiries/quotations to be recorded in Navision Identification of customer buying criteria. Price bounce to gauge customer reaction. Accurate costings via costing form and table. Determining margin through factors such as move date, insurance value, competition and customer confidence in brand. Insurance sales and uplifts. Introduce affiliate revenue streams. Prepare and submit quotation to customer. Follow up all jobs to conclusion and maintain records in Navision. Work with the Operations team to plan moves to establish appropriate service standards. Brief local operational team prior to move date. Provide holiday and sickness cover for operations. KPI'S: Achieve annual revenue targets. Sales productivity target. Conversion rates from PF04. Achieve product margins via PF10 report. 12 monthly sales reviews. Sales person of the year. Zero quotes with past move dates. Quote submission within the required timescale. Skills, knowledge & experience: Previous sales experience. Good negotiating and influencing skills. Excellent communication skills both written and verbal. PC literate Ability to build alliances and maintain relationships Ability to understand both customer and competitive environment. Good networking skills. Commercial awareness Personal Attributes: Consultative Skills - understanding customer requirements and competitive environment Selling skills and concepts - Influencing, listening, questioning, negotiating and gaining commitment) Organised Ability to work under pressure and deliver to deadlines Flexible Proactive Approachable Extra Info: If you feel have the skills and experience required, please click 'apply' now - we'd love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Candidates with the experience or relevant job titles of; Business Development Manager, Lead Generation, SDR, B2B Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Sales Account Manager, Sales Development, Sales Manager, Sales Coordinator sales account manager will also be considered for this role.
Job Title: International Move Manager Location: Newcastle Salary: 24,000 per annum Job Type: Permanent, Full Time. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. Job Purpose: To ensure the highest level of move management is offered to assignees customers throughout the sales and move process thus ensuring customer satisfaction To maximise the conversion ratio and job profitability. To proactively liaise with the branch network, internal service departments and global service partners ensuring opportunity is maximized. To arrange and book all services with internal departments and partner agents connected with an international removal by air, by sea or by road ensuring that the client's expectations are met through consistent service excellence whilst costs are tightly controlled. Responsibilities: Receiving enquiries and to action immediately To arrange survey or telephone survey To determine price and issue quotation To follow up the quotation and close for business To negotiate where possible to secure business To upsell other products to maximise profit opportunity To ensure Navision is updated with client information and the business development team are updated appropriately To arrange efficient and prompt coordination Data entry of new jobs and continuous updating of information within customer card Provision of competitive quotes and negotiation with customers to ensure maximum conversion rates at maximum profit levels Ensuring prompt response to e-mail enquiries / rate requests Ensuring that status updates are completed on computer system in timely manner Ensure superior customer service levels Book freight Meet shipping and accounting deadlines Processing of purchase orders and invoices To work with Quality and Resourcing manager to settle claims and resolve complaints Skills, knowledge & experience: Excellent customer focus Highly organised with good attention to detail Ability to prioritise and manage large number of job files efficiently and work in highly pressurised environment Sales experience Closing skills Negotiation skills Good computer skills e.g. word / outlook Experience of the industry useful Good knowledge of geographical regions Extra Info: If you feel have the skills and experience required, please click 'apply' now - we'd love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Candidates with the experience or relevant job titles of; Business Development Manager, Lead Generation, SDR, B2B Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Sales Account Manager, Sales Development, Sales Manager, Sales Coordinator sales account manager will also be considered for this role.
Jan 29, 2025
Full time
Job Title: International Move Manager Location: Newcastle Salary: 24,000 per annum Job Type: Permanent, Full Time. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. Job Purpose: To ensure the highest level of move management is offered to assignees customers throughout the sales and move process thus ensuring customer satisfaction To maximise the conversion ratio and job profitability. To proactively liaise with the branch network, internal service departments and global service partners ensuring opportunity is maximized. To arrange and book all services with internal departments and partner agents connected with an international removal by air, by sea or by road ensuring that the client's expectations are met through consistent service excellence whilst costs are tightly controlled. Responsibilities: Receiving enquiries and to action immediately To arrange survey or telephone survey To determine price and issue quotation To follow up the quotation and close for business To negotiate where possible to secure business To upsell other products to maximise profit opportunity To ensure Navision is updated with client information and the business development team are updated appropriately To arrange efficient and prompt coordination Data entry of new jobs and continuous updating of information within customer card Provision of competitive quotes and negotiation with customers to ensure maximum conversion rates at maximum profit levels Ensuring prompt response to e-mail enquiries / rate requests Ensuring that status updates are completed on computer system in timely manner Ensure superior customer service levels Book freight Meet shipping and accounting deadlines Processing of purchase orders and invoices To work with Quality and Resourcing manager to settle claims and resolve complaints Skills, knowledge & experience: Excellent customer focus Highly organised with good attention to detail Ability to prioritise and manage large number of job files efficiently and work in highly pressurised environment Sales experience Closing skills Negotiation skills Good computer skills e.g. word / outlook Experience of the industry useful Good knowledge of geographical regions Extra Info: If you feel have the skills and experience required, please click 'apply' now - we'd love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Candidates with the experience or relevant job titles of; Business Development Manager, Lead Generation, SDR, B2B Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Sales Account Manager, Sales Development, Sales Manager, Sales Coordinator sales account manager will also be considered for this role.
Job Title: Group Manager Location: Basingstoke Salary: 40,000 to 45,000 per annum Job Type: Permanent, Full Time. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. Job Purpose: To lead and manage the Group team to achieve revenue, margin and contribution targets. To drive revenue and brand awareness through business development/account management and the management of the day-to-day sales activities and move co ordination processes. Deliver a consistent superior service in line with the company quality standards. Comply with company cash management guidelines. Responsibilities: Full responsibility for Group contribution. Daily management of Group sales performance through use of DRR. To conduct monthly reviews of Sales and Coordination Team. To achieve company conversion targets. Manage margins by job via PF10 report. Ongoing management and development of local accounts. Manage Move Co-ordination team through adherence to 'daily task list'. Manage all staff to achieve appropriate KPIs. To ensure efficient and effective management of all branches and sites in Group. To conduct customer visits, during and after moves to check on quality of service. Ensure that any shortfalls are fully investigated and managed to conclusion. To conduct all relevant recruitment in line with company guidelines. Assist management of brand profile on web. Complete weekly trading report and monthly forecast for Group. Investigation of claims and complaints. Attend branch service meetings. Conduct formal branch monthly reviews. To maintain and monitor an up to date training matrix for all Group management, sales and administrative staff. Complete all required monthly returns. Monitor and maintain all transport legislative requirements. Compliance to Branch Health & Safety requirements. Adherence to company ISO/BAR accreditations. Ensure all payments are collected in line with contract conditions. KPI's: Achieve annual target. Company sales conversions as per PF04. 12 monthly sales reviews. Sales productivity targets via DRR. Local account measurement. Branch of the Year. Branch compliance table. Achieve product margins via PF10 report. Improvement to budgeted claims percentage. Branch use again score 95%. Branch service score of 8.7. Minimum of 2 quality audits (1 must be international) per month. Zero debt over 60 days. No overdue vehicle services. Tachograph error rate Minimum health & safety audit score of 90%. Skills, knowledge & experience: Managerial experience and leadership skills. Customer centric. Sales management. Company centric and team player Excellent communication skills both verbal and written. Problem solving skills. Commercial awareness. Ability to motivate team and create a can-do environment. Ability to coach and train others. Extra Info: If you feel have the skills and experience required, please click 'apply' now - we'd love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Candidates with experience or relevant job titles of; Branch Manager, Retail Manager, Manager, Sales Manager, Sales, Training Manager, Store Manager, Trade Manager, Manager, Store Supervisor, Store Assistant, Business Development Manager, BDM, Direct Sales, Senior Sales, Sales Executive will all be considered.
Jan 29, 2025
Full time
Job Title: Group Manager Location: Basingstoke Salary: 40,000 to 45,000 per annum Job Type: Permanent, Full Time. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. Job Purpose: To lead and manage the Group team to achieve revenue, margin and contribution targets. To drive revenue and brand awareness through business development/account management and the management of the day-to-day sales activities and move co ordination processes. Deliver a consistent superior service in line with the company quality standards. Comply with company cash management guidelines. Responsibilities: Full responsibility for Group contribution. Daily management of Group sales performance through use of DRR. To conduct monthly reviews of Sales and Coordination Team. To achieve company conversion targets. Manage margins by job via PF10 report. Ongoing management and development of local accounts. Manage Move Co-ordination team through adherence to 'daily task list'. Manage all staff to achieve appropriate KPIs. To ensure efficient and effective management of all branches and sites in Group. To conduct customer visits, during and after moves to check on quality of service. Ensure that any shortfalls are fully investigated and managed to conclusion. To conduct all relevant recruitment in line with company guidelines. Assist management of brand profile on web. Complete weekly trading report and monthly forecast for Group. Investigation of claims and complaints. Attend branch service meetings. Conduct formal branch monthly reviews. To maintain and monitor an up to date training matrix for all Group management, sales and administrative staff. Complete all required monthly returns. Monitor and maintain all transport legislative requirements. Compliance to Branch Health & Safety requirements. Adherence to company ISO/BAR accreditations. Ensure all payments are collected in line with contract conditions. KPI's: Achieve annual target. Company sales conversions as per PF04. 12 monthly sales reviews. Sales productivity targets via DRR. Local account measurement. Branch of the Year. Branch compliance table. Achieve product margins via PF10 report. Improvement to budgeted claims percentage. Branch use again score 95%. Branch service score of 8.7. Minimum of 2 quality audits (1 must be international) per month. Zero debt over 60 days. No overdue vehicle services. Tachograph error rate Minimum health & safety audit score of 90%. Skills, knowledge & experience: Managerial experience and leadership skills. Customer centric. Sales management. Company centric and team player Excellent communication skills both verbal and written. Problem solving skills. Commercial awareness. Ability to motivate team and create a can-do environment. Ability to coach and train others. Extra Info: If you feel have the skills and experience required, please click 'apply' now - we'd love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Candidates with experience or relevant job titles of; Branch Manager, Retail Manager, Manager, Sales Manager, Sales, Training Manager, Store Manager, Trade Manager, Manager, Store Supervisor, Store Assistant, Business Development Manager, BDM, Direct Sales, Senior Sales, Sales Executive will all be considered.