Growth Support Manager - Maternity cover Job Introduction Location: Salford, Stevenage, or London - Hybrid Role As a Growth Support Project Manager at Sodexo, you are a visionary leader and a strategic thinker who helps bring our most ambitious projects to life.You will play a critical role in managing cross-functional teams, ensuring the successful design, mobilisation, and delivery of contracts that align with our global standards.By ensuring adherence to deadlines and financial objectives, you'll contribute directly to the success of high-profile projects that shape our business outcomes and client satisfaction. This is an opportunity to drive project excellence while contributing to the continuous improvement of processes that make a real impact. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose, lead with confidence, and thrive in your own way. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Lead strategic bidding projects, managing cross-functional teams to ensure timely and effective delivery of all project milestones. Apply global standards for solution and contract design, mobilisation, and stabilisation phases. Identify risks and opportunities throughout the tendering process to enhance competitiveness and financial success. Oversee contract design and costing stages, ensuring alignment with client expectations and operational goals. Monitor project progress, financial performance, and resource allocation to meet deadlines and goals. Conduct risk assessments and support continuous improvement of project processes across different business segments. Ensure compliance with Health and Safety standards across all project phases. Please see attached job description for further information regarding the role requirements The Ideal Candidate Bachelor's degree (or equivalent) in Project Management or Finance. Proven experience in managing strategic projects, including contract analysis and commercial proposal design. Expertise in project mobilisation and process improvements within multinational organisations. Proficiency in Lean/Operational Excellence methodologies. Advanced knowledge of Excel, Salesforce, and Power BI. Strong organisational skills and ability to manage multiple stakeholders and priorities. Demonstrated leadership in managing cross-functional teams in a fast-paced environment. Package Description 9 months contract - Maternity Cover Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Salary Competitive salary depending on experience Frequency Annual Job Reference SDX/TP 145704 Contract Type Fixed Term - Full Time Closing Date 06 August, 2025 Job Category Operations Business Unit UK Tech and Services Location Hybrid - London, Manchester or Stevenage , United Kingdom
Aug 20, 2025
Full time
Growth Support Manager - Maternity cover Job Introduction Location: Salford, Stevenage, or London - Hybrid Role As a Growth Support Project Manager at Sodexo, you are a visionary leader and a strategic thinker who helps bring our most ambitious projects to life.You will play a critical role in managing cross-functional teams, ensuring the successful design, mobilisation, and delivery of contracts that align with our global standards.By ensuring adherence to deadlines and financial objectives, you'll contribute directly to the success of high-profile projects that shape our business outcomes and client satisfaction. This is an opportunity to drive project excellence while contributing to the continuous improvement of processes that make a real impact. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose, lead with confidence, and thrive in your own way. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Lead strategic bidding projects, managing cross-functional teams to ensure timely and effective delivery of all project milestones. Apply global standards for solution and contract design, mobilisation, and stabilisation phases. Identify risks and opportunities throughout the tendering process to enhance competitiveness and financial success. Oversee contract design and costing stages, ensuring alignment with client expectations and operational goals. Monitor project progress, financial performance, and resource allocation to meet deadlines and goals. Conduct risk assessments and support continuous improvement of project processes across different business segments. Ensure compliance with Health and Safety standards across all project phases. Please see attached job description for further information regarding the role requirements The Ideal Candidate Bachelor's degree (or equivalent) in Project Management or Finance. Proven experience in managing strategic projects, including contract analysis and commercial proposal design. Expertise in project mobilisation and process improvements within multinational organisations. Proficiency in Lean/Operational Excellence methodologies. Advanced knowledge of Excel, Salesforce, and Power BI. Strong organisational skills and ability to manage multiple stakeholders and priorities. Demonstrated leadership in managing cross-functional teams in a fast-paced environment. Package Description 9 months contract - Maternity Cover Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Salary Competitive salary depending on experience Frequency Annual Job Reference SDX/TP 145704 Contract Type Fixed Term - Full Time Closing Date 06 August, 2025 Job Category Operations Business Unit UK Tech and Services Location Hybrid - London, Manchester or Stevenage , United Kingdom
Growth Support Manager - Maternity cover Job Introduction Location: Salford, Stevenage, or London - Hybrid Role As a Growth Support Project Manager at Sodexo, you are a visionary leader and a strategic thinker who helps bring our most ambitious projects to life.You will play a critical role in managing cross-functional teams, ensuring the successful design, mobilisation, and delivery of contracts that align with our global standards.By ensuring adherence to deadlines and financial objectives, you'll contribute directly to the success of high-profile projects that shape our business outcomes and client satisfaction. This is an opportunity to drive project excellence while contributing to the continuous improvement of processes that make a real impact. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose, lead with confidence, and thrive in your own way. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Lead strategic bidding projects, managing cross-functional teams to ensure timely and effective delivery of all project milestones. Apply global standards for solution and contract design, mobilisation, and stabilisation phases. Identify risks and opportunities throughout the tendering process to enhance competitiveness and financial success. Oversee contract design and costing stages, ensuring alignment with client expectations and operational goals. Monitor project progress, financial performance, and resource allocation to meet deadlines and goals. Conduct risk assessments and support continuous improvement of project processes across different business segments. Ensure compliance with Health and Safety standards across all project phases. Please see attached job description for further information regarding the role requirements The Ideal Candidate Bachelor's degree (or equivalent) in Project Management or Finance. Proven experience in managing strategic projects, including contract analysis and commercial proposal design. Expertise in project mobilisation and process improvements within multinational organisations. Proficiency in Lean/Operational Excellence methodologies. Advanced knowledge of Excel, Salesforce, and Power BI. Strong organisational skills and ability to manage multiple stakeholders and priorities. Demonstrated leadership in managing cross-functional teams in a fast-paced environment. Package Description 9 months contract - Maternity Cover Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Salary Competitive salary depending on experience Frequency Annual Job Reference SDX/TP 145704 Contract Type Fixed Term - Full Time Closing Date 06 August, 2025 Job Category Operations Business Unit UK Tech and Services Location Hybrid - London, Manchester or Stevenage , United Kingdom
Aug 20, 2025
Full time
Growth Support Manager - Maternity cover Job Introduction Location: Salford, Stevenage, or London - Hybrid Role As a Growth Support Project Manager at Sodexo, you are a visionary leader and a strategic thinker who helps bring our most ambitious projects to life.You will play a critical role in managing cross-functional teams, ensuring the successful design, mobilisation, and delivery of contracts that align with our global standards.By ensuring adherence to deadlines and financial objectives, you'll contribute directly to the success of high-profile projects that shape our business outcomes and client satisfaction. This is an opportunity to drive project excellence while contributing to the continuous improvement of processes that make a real impact. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose, lead with confidence, and thrive in your own way. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Lead strategic bidding projects, managing cross-functional teams to ensure timely and effective delivery of all project milestones. Apply global standards for solution and contract design, mobilisation, and stabilisation phases. Identify risks and opportunities throughout the tendering process to enhance competitiveness and financial success. Oversee contract design and costing stages, ensuring alignment with client expectations and operational goals. Monitor project progress, financial performance, and resource allocation to meet deadlines and goals. Conduct risk assessments and support continuous improvement of project processes across different business segments. Ensure compliance with Health and Safety standards across all project phases. Please see attached job description for further information regarding the role requirements The Ideal Candidate Bachelor's degree (or equivalent) in Project Management or Finance. Proven experience in managing strategic projects, including contract analysis and commercial proposal design. Expertise in project mobilisation and process improvements within multinational organisations. Proficiency in Lean/Operational Excellence methodologies. Advanced knowledge of Excel, Salesforce, and Power BI. Strong organisational skills and ability to manage multiple stakeholders and priorities. Demonstrated leadership in managing cross-functional teams in a fast-paced environment. Package Description 9 months contract - Maternity Cover Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Salary Competitive salary depending on experience Frequency Annual Job Reference SDX/TP 145704 Contract Type Fixed Term - Full Time Closing Date 06 August, 2025 Job Category Operations Business Unit UK Tech and Services Location Hybrid - London, Manchester or Stevenage , United Kingdom
At the Good Eating Company, we craft fresh, high-quality food with a beautifully simple approach. Our passion lies in creating exceptional dining experiences that inspire, refresh, and energise our clients and their guests. We currently have a fantastic opportunity for a creative, energetic, and dynamic Sous Chef to join our team at a prestigious conference and events venue. This role is perfect for a chef who thrives in a fast-paced environment, is passionate about delivering outstanding food for large-scale events, and is committed to producing dishes without compromise. About the Role 40 hours per week Mostly Monday to Friday but flexibility for evenings and weekends is a must Working alongside Head Chef to plan and implement a vibrant, daily changing menu. Produce beautifully simple, simply beautiful dishes and menus. Work with an industry leading team who operates with integrity and respect; supporting our community; actively embracing our sustainability and CSR targets. Assisting in managing the kitchen to achieve financial targets, ensuring effective stock management and wastage control. Comply with all Health & Safety, Food Safety, Allergen & Environmental legislation. About you A love for food, with an emphasis on fresh, seasonal ingredients A strong leader, with an ability to inspire and motivate your team Ability to deliver and maintain standards in line with our company vision and values; every time, without compromise Financial understanding of dish costings, gross profit and stock taking Embraces and keeps up to date with market trends, styles and new ideas Basic understanding of Outlook, Excel & Word Deliver what you promise to the customer, client & your team Why work with us? CODE app membership - great discounts at amazing restaurants Work Life Balance Developing Wellness Program including Mental Health First Aid Training On-the-job and external training options via our own bespoke Learner Management System Multiple internal opportunities for growth and promotions Great Coffee and delicious meals at work Regular social activities including visits to new restaurants and bars Cycle to Work Scheme, and Referral Scheme About Us The Good Eating Company has been operating since 1999 and our philosophy has always been to work in partnership with progressive companies who want the very best for their people and require a distinctive and creative catering service. We are London based and work with over twenty-eight high profile clients; delivering our unique services to creative agencies and organizations, financial institutions, asset management, gaming, consultancy, real estate investment, retail, pharmaceutical companies and arts. The Good Eating Company wholeheartedly supports the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, religion or belief, colour, nationality, ethnic or national origin, race, gender, marital status or sexual orientation. The Good Eating Company reserves the right to close this advert early if we are in receipt of a high number of applications Package Description Sous Chef! Monday to Friday with some weekend work £36,000 to £40,000 per year DOE
Aug 18, 2025
Full time
At the Good Eating Company, we craft fresh, high-quality food with a beautifully simple approach. Our passion lies in creating exceptional dining experiences that inspire, refresh, and energise our clients and their guests. We currently have a fantastic opportunity for a creative, energetic, and dynamic Sous Chef to join our team at a prestigious conference and events venue. This role is perfect for a chef who thrives in a fast-paced environment, is passionate about delivering outstanding food for large-scale events, and is committed to producing dishes without compromise. About the Role 40 hours per week Mostly Monday to Friday but flexibility for evenings and weekends is a must Working alongside Head Chef to plan and implement a vibrant, daily changing menu. Produce beautifully simple, simply beautiful dishes and menus. Work with an industry leading team who operates with integrity and respect; supporting our community; actively embracing our sustainability and CSR targets. Assisting in managing the kitchen to achieve financial targets, ensuring effective stock management and wastage control. Comply with all Health & Safety, Food Safety, Allergen & Environmental legislation. About you A love for food, with an emphasis on fresh, seasonal ingredients A strong leader, with an ability to inspire and motivate your team Ability to deliver and maintain standards in line with our company vision and values; every time, without compromise Financial understanding of dish costings, gross profit and stock taking Embraces and keeps up to date with market trends, styles and new ideas Basic understanding of Outlook, Excel & Word Deliver what you promise to the customer, client & your team Why work with us? CODE app membership - great discounts at amazing restaurants Work Life Balance Developing Wellness Program including Mental Health First Aid Training On-the-job and external training options via our own bespoke Learner Management System Multiple internal opportunities for growth and promotions Great Coffee and delicious meals at work Regular social activities including visits to new restaurants and bars Cycle to Work Scheme, and Referral Scheme About Us The Good Eating Company has been operating since 1999 and our philosophy has always been to work in partnership with progressive companies who want the very best for their people and require a distinctive and creative catering service. We are London based and work with over twenty-eight high profile clients; delivering our unique services to creative agencies and organizations, financial institutions, asset management, gaming, consultancy, real estate investment, retail, pharmaceutical companies and arts. The Good Eating Company wholeheartedly supports the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, religion or belief, colour, nationality, ethnic or national origin, race, gender, marital status or sexual orientation. The Good Eating Company reserves the right to close this advert early if we are in receipt of a high number of applications Package Description Sous Chef! Monday to Friday with some weekend work £36,000 to £40,000 per year DOE
Junior Sous Chef London - Full Time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Junior Sous Chef to join our team and play a key role in driving excellence and innovation in Catering. What you'll do: Assist the Chef Manager in producing all catering services at the required times to the company's standards, within the agreed specifications and performance targets. Take responsibility for the catering services in the absence of the Chef Manager. Ensure methods of preparation, production, and presentation comply with Sodexo's standards and procedures. Obtain purchases from Sodexo nominated suppliers. What you'll bring: Proven experience in managing and leading a kitchen team. Food safety level 2 or above. Strong financial understanding and demonstrable budgeting management skills. Why Sodexo? Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We offer a range of perks, rewards, and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support. An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing. Access to a 24-hour virtual GP Service. Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers. Opportunity to save for your future by joining the Pension Plan. Opportunities for career growth and development through various learning tools. Bike to Work Scheme to promote environmental responsibility and fitness. Enhanced benefits and leave policies at Sodexo UK and Ireland. A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. Operating in 55 countries, we serve over 100 million consumers daily through our On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We are committed to being an inclusive employer. We welcome applications from individuals of diverse backgrounds and experiences. We encourage involvement in our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, SoTogether, Generations, and Origins. We're a Disability Confident Leader employer, committed to changing attitudes towards disability and ensuring disabled people have opportunities to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria. Click here to read more about our inclusive culture. Ready to be part of something greater? Feed our customers and we'll fuel your career. Sodexo reserves the right to close this advert early if we receive a high volume of applications.
Aug 16, 2025
Full time
Junior Sous Chef London - Full Time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Junior Sous Chef to join our team and play a key role in driving excellence and innovation in Catering. What you'll do: Assist the Chef Manager in producing all catering services at the required times to the company's standards, within the agreed specifications and performance targets. Take responsibility for the catering services in the absence of the Chef Manager. Ensure methods of preparation, production, and presentation comply with Sodexo's standards and procedures. Obtain purchases from Sodexo nominated suppliers. What you'll bring: Proven experience in managing and leading a kitchen team. Food safety level 2 or above. Strong financial understanding and demonstrable budgeting management skills. Why Sodexo? Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We offer a range of perks, rewards, and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support. An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing. Access to a 24-hour virtual GP Service. Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers. Opportunity to save for your future by joining the Pension Plan. Opportunities for career growth and development through various learning tools. Bike to Work Scheme to promote environmental responsibility and fitness. Enhanced benefits and leave policies at Sodexo UK and Ireland. A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. Operating in 55 countries, we serve over 100 million consumers daily through our On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We are committed to being an inclusive employer. We welcome applications from individuals of diverse backgrounds and experiences. We encourage involvement in our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, SoTogether, Generations, and Origins. We're a Disability Confident Leader employer, committed to changing attitudes towards disability and ensuring disabled people have opportunities to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria. Click here to read more about our inclusive culture. Ready to be part of something greater? Feed our customers and we'll fuel your career. Sodexo reserves the right to close this advert early if we receive a high volume of applications.
First Class Team Leader at Cathay Pacific Terminal 3 Heathrow Airport We're experience makers. And food fanatics. And we're hiring . Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater. Role Responsibility To greet and welcome customers To ensure that Service Standards and Procedures are always followed. To ensure all tables in dining area is set up according to Company's high standard and agreed specification. To ensure that a ready supply of all service items is always available, liaising with Chefs and back of house staff to ensure a smooth, efficient service to our customers. To ensure tables are cleaned and always cleared. Train new and existing staff on customer service practices Resolve any issues or complaints from customers in a professional and efficient manner Inspect dining facilities and equipment for cleanliness and compliance with health and safety guidelines The Ideal Candidate Excellent understanding of dining etiquette and customer service principles Exceptional communication skills to effectively communicate and engage to guests Exceptional leadership skills to be able to motivate team members Ability to work in a fast paced environment and work under pressure maintaining a courteous approach Professional appearance and demeanour reflecting the high standards of the establishment Must be knowledgeable and about the food and beverage service Must have a keen "eye to detail" Must be able to multitask Package Description 40 hours per week £14.50 per hour Many employee benefits, rewards and recognition. About the Company Sodexo Live! We're Experience Makers. And go-getters, fanatic foodies, and community pillars. At Sodexo Live! build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we'll give you all you need to thrive. We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. Because at Sodexo Live! we're so much more. Be part of something greater Why choose Sodexo Live! - At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won't just craft the moment you'll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment. Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles. Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh's magnificent Signet Library. Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That's why we are proud to focus on people's essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday. Location Cathay Pacific Lounge Terminal 3 Heathrow, United Kingdom
Aug 15, 2025
Full time
First Class Team Leader at Cathay Pacific Terminal 3 Heathrow Airport We're experience makers. And food fanatics. And we're hiring . Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater. Role Responsibility To greet and welcome customers To ensure that Service Standards and Procedures are always followed. To ensure all tables in dining area is set up according to Company's high standard and agreed specification. To ensure that a ready supply of all service items is always available, liaising with Chefs and back of house staff to ensure a smooth, efficient service to our customers. To ensure tables are cleaned and always cleared. Train new and existing staff on customer service practices Resolve any issues or complaints from customers in a professional and efficient manner Inspect dining facilities and equipment for cleanliness and compliance with health and safety guidelines The Ideal Candidate Excellent understanding of dining etiquette and customer service principles Exceptional communication skills to effectively communicate and engage to guests Exceptional leadership skills to be able to motivate team members Ability to work in a fast paced environment and work under pressure maintaining a courteous approach Professional appearance and demeanour reflecting the high standards of the establishment Must be knowledgeable and about the food and beverage service Must have a keen "eye to detail" Must be able to multitask Package Description 40 hours per week £14.50 per hour Many employee benefits, rewards and recognition. About the Company Sodexo Live! We're Experience Makers. And go-getters, fanatic foodies, and community pillars. At Sodexo Live! build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we'll give you all you need to thrive. We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. Because at Sodexo Live! we're so much more. Be part of something greater Why choose Sodexo Live! - At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won't just craft the moment you'll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment. Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles. Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh's magnificent Signet Library. Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That's why we are proud to focus on people's essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday. Location Cathay Pacific Lounge Terminal 3 Heathrow, United Kingdom
Monday-Friday 7:30am - 4:00pm(occasional weekends may be required) £40000 per annum Free Gym Opportunities for professional development Plus our Sodexo employee benefits package Finance and Administration Manager Cambridge, CB2 0AA - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Finance and Administration Manager to join our team and lead financial, administrative, and HR-related functions across our site. You will be responsible for ensuring accurate reporting, effective budget control, and efficient support for operational teams. This is a key leadership role, overseeing a small team and working closely with senior stakeholders. As a Finance and Administration Manager you'll: Manage all financial reporting and ensure timely completion of monthly, quarterly, and year-end reports Oversee payroll processing, labour tracking, and HR administration, ensuring all staff are paid accurately and on time Review and report on P&L statements, budgets, and forecasts; manage accruals, prepayments, and journal entries Maintain financial and administrative trackers (e.g. costs, health & safety, training, leave, sickness) Monitor and support expense tracking across departments, ensuring cost control Manage contract accounts and invoicing procedures in line with Sodexo standards Prepare financial data and benchmarking reports for all our stakeholders Lead and develop the finance and admin team, providing feedback and performance reviews Ensure all recruitment documentation and vetting procedures are handled correctly Support audits, maintain governance records, and ensure regulatory compliance Assist with site training matrices and development planning Maintain confidentiality, accuracy, and professionalism in all documentation and communication What we're looking for: Proven experience in finance, administration, and HR support, ideally within corporate or facilities services Strong understanding of P&L management, payroll systems, and budgeting Previous leadership experience Excellent communication and organisational skills Strong IT and systems knowledge (experience with SAP, Power BI, Right Time, Kronos is a plus) Ability to prioritise work and meet deadlines in a dynamic environment Commitment to accuracy, confidentiality, and continuous improvement A finance-related qualification (Diploma level or equivalent) is desirable Why Sodexo? : Working with Sodexo is more than a job; it's a chance tobe part of something greater. Belong in a company and team that values you foryou. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? Chatter Line Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Aug 14, 2025
Full time
Monday-Friday 7:30am - 4:00pm(occasional weekends may be required) £40000 per annum Free Gym Opportunities for professional development Plus our Sodexo employee benefits package Finance and Administration Manager Cambridge, CB2 0AA - Full time At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Finance and Administration Manager to join our team and lead financial, administrative, and HR-related functions across our site. You will be responsible for ensuring accurate reporting, effective budget control, and efficient support for operational teams. This is a key leadership role, overseeing a small team and working closely with senior stakeholders. As a Finance and Administration Manager you'll: Manage all financial reporting and ensure timely completion of monthly, quarterly, and year-end reports Oversee payroll processing, labour tracking, and HR administration, ensuring all staff are paid accurately and on time Review and report on P&L statements, budgets, and forecasts; manage accruals, prepayments, and journal entries Maintain financial and administrative trackers (e.g. costs, health & safety, training, leave, sickness) Monitor and support expense tracking across departments, ensuring cost control Manage contract accounts and invoicing procedures in line with Sodexo standards Prepare financial data and benchmarking reports for all our stakeholders Lead and develop the finance and admin team, providing feedback and performance reviews Ensure all recruitment documentation and vetting procedures are handled correctly Support audits, maintain governance records, and ensure regulatory compliance Assist with site training matrices and development planning Maintain confidentiality, accuracy, and professionalism in all documentation and communication What we're looking for: Proven experience in finance, administration, and HR support, ideally within corporate or facilities services Strong understanding of P&L management, payroll systems, and budgeting Previous leadership experience Excellent communication and organisational skills Strong IT and systems knowledge (experience with SAP, Power BI, Right Time, Kronos is a plus) Ability to prioritise work and meet deadlines in a dynamic environment Commitment to accuracy, confidentiality, and continuous improvement A finance-related qualification (Diploma level or equivalent) is desirable Why Sodexo? : Working with Sodexo is more than a job; it's a chance tobe part of something greater. Belong in a company and team that values you foryou. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? Chatter Line Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Administrator Location: Hybrid - Work from Home and Office (Glasgow, G51 2SN) Salary: £12.90 - £13.65 per hour Working Hours: 40 hours per week, Monday to Friday, 08:00-16:30 Contract Type: Permanent We're currently recruiting an Administrator to join our team supporting the Diageo account, working in a hybrid capacity with office attendance at Glasgow, G51 2SN. This is an exciting new position created to address operational requirements and enhance service delivery across the contract. What you'll do: Provide administrative support to the Technical Services Support Manager and wider team Manage documentation, reports, and scheduling for site-based and remote operations Assist with data entry, compliance tracking, and internal coordination Support logistics, meetings, and communication across stakeholders Ensure confidentiality and accuracy in all records and communication What you bring: Proven experience in an administrative role, ideally in a technical or facilities environment Strong IT skills, especially in MS Office (Word, Excel, Outlook) Excellent communication and organisation skills Ability to work independently and manage competing priorities A full, clean driving licence and the ability to obtain CTPAT clearance What We Offer Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you.You'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Flexible and dynamic work environment Competitive compensation Full training and development opportunities Reward and recognition schemes Employee assistance program and wellbeing support About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We believe in the difference a day makes.That's why everything we do is focused on creating exceptional experiences - for our clients, our customers, and our people.
Aug 14, 2025
Full time
Administrator Location: Hybrid - Work from Home and Office (Glasgow, G51 2SN) Salary: £12.90 - £13.65 per hour Working Hours: 40 hours per week, Monday to Friday, 08:00-16:30 Contract Type: Permanent We're currently recruiting an Administrator to join our team supporting the Diageo account, working in a hybrid capacity with office attendance at Glasgow, G51 2SN. This is an exciting new position created to address operational requirements and enhance service delivery across the contract. What you'll do: Provide administrative support to the Technical Services Support Manager and wider team Manage documentation, reports, and scheduling for site-based and remote operations Assist with data entry, compliance tracking, and internal coordination Support logistics, meetings, and communication across stakeholders Ensure confidentiality and accuracy in all records and communication What you bring: Proven experience in an administrative role, ideally in a technical or facilities environment Strong IT skills, especially in MS Office (Word, Excel, Outlook) Excellent communication and organisation skills Ability to work independently and manage competing priorities A full, clean driving licence and the ability to obtain CTPAT clearance What We Offer Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you.You'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Flexible and dynamic work environment Competitive compensation Full training and development opportunities Reward and recognition schemes Employee assistance program and wellbeing support About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We believe in the difference a day makes.That's why everything we do is focused on creating exceptional experiences - for our clients, our customers, and our people.
Are you an organised and people-focused leader with a passion for operational planning?We're looking for a dedicated and proactive Scheduling & Planning Team Leader to manage the day-to-day operations of our scheduling and planning function. In this key role, you'll be responsible for overseeing a team of administrators and schedulers, ensuring that processes run smoothly and that planning activities support the wider needs of the business.You'll ensure that policies and procedures are followed, and that the team is supported to deliver a high standard of service. You'll also play a vital role in engaging, motivating, coaching, and developing your team-helping them to grow and succeed in a fast-paced, collaborative environment. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Deputise in the absence of the operations manager on shift 1st point of escalation for any queries Support operators / schedulers with their workload when required. Monitor and manage workloads, ensuring that it is managed within the required timescales To develop and assist in the delivery of regular and essential training and coaching Conduct monthly 1-1s and quarterly PDRs, ensuring all actions, development and training needs are documented. Ensuring a prompt and efficient service, accurate and meaningful processes, identifying needs, process improvements, opportunities and weaknesses, becoming our primary customer and staff interface. To maintain training documentation, requirements and needs analysis to ensure that all staff have access to, and have received, training relevant to the needs of the individual and business. To support the management team on the roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures To deputise as required for other Team Leaders and carry out other duties as required and as are commensurate with your banding and experience. To achieve a high degree of customer and supplier satisfaction, applying logic and common sense to requests for assistance, ensuring that identified criteria are escalated in accordance with procedures. Please see attached job description for further information regarding the role requirements The Ideal Candidate Minimum of 3 years' experience in the Contact Centre / Service Centre environment Experience in People leadership and the effective running of teams Ability to lead a team in a rapidly changing environment Ability to handle multiple priorities in a fast paced work environment Demonstrated ability to coach & develop individuals and the team Advanced computer skills in Microsoft Excel and Word Self-motivated, confident, honest and flexible, with a professional work ethic Relationship building and influencing capabilities Demonstrated experience in implementing, evaluating, and improving business processes Ability to deliver exceptional customer service to both internal and external stakeholders Self-starter with the ability to achieve results Package Description Up to £30,000 per annum depending on experience Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way . In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity .We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Jul 29, 2025
Full time
Are you an organised and people-focused leader with a passion for operational planning?We're looking for a dedicated and proactive Scheduling & Planning Team Leader to manage the day-to-day operations of our scheduling and planning function. In this key role, you'll be responsible for overseeing a team of administrators and schedulers, ensuring that processes run smoothly and that planning activities support the wider needs of the business.You'll ensure that policies and procedures are followed, and that the team is supported to deliver a high standard of service. You'll also play a vital role in engaging, motivating, coaching, and developing your team-helping them to grow and succeed in a fast-paced, collaborative environment. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Deputise in the absence of the operations manager on shift 1st point of escalation for any queries Support operators / schedulers with their workload when required. Monitor and manage workloads, ensuring that it is managed within the required timescales To develop and assist in the delivery of regular and essential training and coaching Conduct monthly 1-1s and quarterly PDRs, ensuring all actions, development and training needs are documented. Ensuring a prompt and efficient service, accurate and meaningful processes, identifying needs, process improvements, opportunities and weaknesses, becoming our primary customer and staff interface. To maintain training documentation, requirements and needs analysis to ensure that all staff have access to, and have received, training relevant to the needs of the individual and business. To support the management team on the roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures To deputise as required for other Team Leaders and carry out other duties as required and as are commensurate with your banding and experience. To achieve a high degree of customer and supplier satisfaction, applying logic and common sense to requests for assistance, ensuring that identified criteria are escalated in accordance with procedures. Please see attached job description for further information regarding the role requirements The Ideal Candidate Minimum of 3 years' experience in the Contact Centre / Service Centre environment Experience in People leadership and the effective running of teams Ability to lead a team in a rapidly changing environment Ability to handle multiple priorities in a fast paced work environment Demonstrated ability to coach & develop individuals and the team Advanced computer skills in Microsoft Excel and Word Self-motivated, confident, honest and flexible, with a professional work ethic Relationship building and influencing capabilities Demonstrated experience in implementing, evaluating, and improving business processes Ability to deliver exceptional customer service to both internal and external stakeholders Self-starter with the ability to achieve results Package Description Up to £30,000 per annum depending on experience Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way . In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today! About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity .We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Location: Burlington House, Piccadilly, London, W1J 0BD Up to £38,000 per year & up to 10% Bonus & excellent Sodexo benefits Job Introduction Sodexo Live! is delighted to be recruiting for a Guest Experience Manager, this role is perfect for someone who has a strong operational background across the hospitality sector and is keen to ensure the best experience for everyone involved! Reporting into the Regional Operations Manager, you will lead the guest experience strategy across multiple iconic London venues to deliver exceptional service standards and memorable visitor journeys through Heritage Portfolio. The successful candidate will manage frontline teams, oversee training delivery, and implement continuous improvement initiatives based on guest feedback. You will work both independently and collaboratively with operational teams to ensure consistent, high-quality service that exceeds visitor expectations. If you're passionate about service excellence and love to see your team grow, we'd love to hear from you! What You'll Do: Champion a culture of exceptional guest service across all venues, ensuring positive and memorable interactions. Conduct regular audits to assess service quality, cleanliness, and overall guest experience. Collaborate with venue managers and frontline teams to deliver training, coaching, and upselling strategies. Oversee recruitment, onboarding, training, and payroll to ensure compliance and team engagement across multiple sites. Monitor guest feedback via surveys, reviews, and direct input; address issues proactively. Develop and implement SOPs and best practices to enhance service and operational efficiency. Partner with marketing and events teams to ensure promotions and special events meet guest expectations. Report regularly on guest experience metrics, trends, and improvement plans to senior leadership. Align guest experience initiatives with business goals in coordination with HR, operations, marketing, and finance. Collaborate with the UK Training Academy Manager to design a bespoke training programme for the Royal Academy of Arts, The Wallace Restaurant, and HPL Events. What You Bring: Proven experience in guest experience, hospitality management, or customer service roles, ideally across multiple venues or locations. Strong leadership skills with experience managing and motivating diverse teams. Excellent communication and interpersonal skills, capable of building rapport with guests and staff alike. Ability to analyse data and feedback to identify trends and implement effective solutions. Proactive problem solver with a hands-on approach and the ability to work independently across multiple sites. Flexibility to travel frequently across London venues and work occasional evenings/weekends as required. Passion for hospitality and a deep commitment to delivering outstanding customer service. What we offer: Working with Sodexo is more than a job; it's a chance tobe part of something greater.You'll belong in a company and team that values you foryou;you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied. Ready to be part of something greater? Apply today!Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job . Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins . Salary up to £38,000 per annum plus Sodexo Benefits
Jul 11, 2025
Full time
Location: Burlington House, Piccadilly, London, W1J 0BD Up to £38,000 per year & up to 10% Bonus & excellent Sodexo benefits Job Introduction Sodexo Live! is delighted to be recruiting for a Guest Experience Manager, this role is perfect for someone who has a strong operational background across the hospitality sector and is keen to ensure the best experience for everyone involved! Reporting into the Regional Operations Manager, you will lead the guest experience strategy across multiple iconic London venues to deliver exceptional service standards and memorable visitor journeys through Heritage Portfolio. The successful candidate will manage frontline teams, oversee training delivery, and implement continuous improvement initiatives based on guest feedback. You will work both independently and collaboratively with operational teams to ensure consistent, high-quality service that exceeds visitor expectations. If you're passionate about service excellence and love to see your team grow, we'd love to hear from you! What You'll Do: Champion a culture of exceptional guest service across all venues, ensuring positive and memorable interactions. Conduct regular audits to assess service quality, cleanliness, and overall guest experience. Collaborate with venue managers and frontline teams to deliver training, coaching, and upselling strategies. Oversee recruitment, onboarding, training, and payroll to ensure compliance and team engagement across multiple sites. Monitor guest feedback via surveys, reviews, and direct input; address issues proactively. Develop and implement SOPs and best practices to enhance service and operational efficiency. Partner with marketing and events teams to ensure promotions and special events meet guest expectations. Report regularly on guest experience metrics, trends, and improvement plans to senior leadership. Align guest experience initiatives with business goals in coordination with HR, operations, marketing, and finance. Collaborate with the UK Training Academy Manager to design a bespoke training programme for the Royal Academy of Arts, The Wallace Restaurant, and HPL Events. What You Bring: Proven experience in guest experience, hospitality management, or customer service roles, ideally across multiple venues or locations. Strong leadership skills with experience managing and motivating diverse teams. Excellent communication and interpersonal skills, capable of building rapport with guests and staff alike. Ability to analyse data and feedback to identify trends and implement effective solutions. Proactive problem solver with a hands-on approach and the ability to work independently across multiple sites. Flexibility to travel frequently across London venues and work occasional evenings/weekends as required. Passion for hospitality and a deep commitment to delivering outstanding customer service. What we offer: Working with Sodexo is more than a job; it's a chance tobe part of something greater.You'll belong in a company and team that values you foryou;you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied. Ready to be part of something greater? Apply today!Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job . Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins . Salary up to £38,000 per annum plus Sodexo Benefits
We currently have an opportunity for a Stand Manager to join our team at Headingley Stadium. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Main Responsibilities To manage a designated area on a busy event/match day, managing the team and service delivery of the bar operation. Attend pre-match and de-brief meetings at specified times with the Public Bars Manager (and other HODs if applicable). Help maintain stock control, transferring stock to various locations if required. Brief all bar staff prior to service, ensuring that all catering outlets in your area are ready to start service. Assist Team Leaders when necessary and recognize staff potential on matchdays. Complete and sign all relevant documentation as laid down by company procedures. Adhere to all Health/Hygiene Legislation. Check catering outlets at end of service for cleanliness. Be flexible & adaptable to changes. The Ideal Candidate Previous experience in a similar role. Experience in using EPOS till systems. Good organizational skills and a proactive team player. The ability to demonstrate great teamwork and delegate to other team members.
Feb 21, 2025
Full time
We currently have an opportunity for a Stand Manager to join our team at Headingley Stadium. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Main Responsibilities To manage a designated area on a busy event/match day, managing the team and service delivery of the bar operation. Attend pre-match and de-brief meetings at specified times with the Public Bars Manager (and other HODs if applicable). Help maintain stock control, transferring stock to various locations if required. Brief all bar staff prior to service, ensuring that all catering outlets in your area are ready to start service. Assist Team Leaders when necessary and recognize staff potential on matchdays. Complete and sign all relevant documentation as laid down by company procedures. Adhere to all Health/Hygiene Legislation. Check catering outlets at end of service for cleanliness. Be flexible & adaptable to changes. The Ideal Candidate Previous experience in a similar role. Experience in using EPOS till systems. Good organizational skills and a proactive team player. The ability to demonstrate great teamwork and delegate to other team members.
As Cook Manager for Sodexo at Nightingale Primary School, London, SE18 , you will oversee all aspects of the food and beverage operations as well as the finances for your school's kitchen. You will be responsible for ensuring that the food and level of service are of the highest calibre and that the school catering is among the best in the region. Your attitude will influence your team's daily lives as the person they go to for direction and support, which will in turn foster a vibrant and productive work environment. As well as this, you will not work unsociable hours and you will get public holidays off including Christmas! Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What you do : Manage the replenishment of food and the dismantling of work areas at the end of service. Develop, mentor, conduct training, and inspire the kitchen team. Control the complete catering operation, including labour, food, and stock expenses. Manage and optimise all costs that are under your control. Ensure uniformity in the food and service standards provided to fellow staff members, visitors and students. Manage the creation and development of menus. Conduct routine audits to ensure standards are being followed. What you bring : Must have expertise in cooking on a large scale, anywhere between 100 - 1300 students. Have experience following recipes, possibly in a similar setting. Have previous staff supervision experience or line management experience. Have experience working with fresh produce and ingredients. Be aware of the importance of adhering to health and safety procedures. Ability to work under pressure and to tight deadlines in a busy kitchen environment. Be professional, leading by example and having a positive outlook is key. Hold basic food handling skills certification: NVQ Level 2 Level 2 Food Safety Certificate A minimum of 1 year of experience in hands-on cooking; training on Food Hygiene and Health & Safety will be given. What we offer : Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan. A death in service benefit for colleagues who pass away whilst employed by Sodexo. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment. Competitive compensation. Full training and full protective uniform supplied. Ready to be part of something greater? Apply today! Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and/or Disclosure Scotland (Scotland). Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications. Package Description "For a job that's a perfect mix of passion, perks and potential" £15.00 per hour 35 hours per week Working pattern: Term Time only (39-week Working Contract paid over 52 weeks) Equated pay (sometimes known as spread-over pay) is a method of paying you for your contracted hours, working weeks and holiday pay spread over 12 months instead of just receiving pay during the months that you work and none during the school closures/non-working weeks. This means that you get paid equal amounts of pay every month. Further information will be supplied at the interview stage. About the Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
Feb 21, 2025
Full time
As Cook Manager for Sodexo at Nightingale Primary School, London, SE18 , you will oversee all aspects of the food and beverage operations as well as the finances for your school's kitchen. You will be responsible for ensuring that the food and level of service are of the highest calibre and that the school catering is among the best in the region. Your attitude will influence your team's daily lives as the person they go to for direction and support, which will in turn foster a vibrant and productive work environment. As well as this, you will not work unsociable hours and you will get public holidays off including Christmas! Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What you do : Manage the replenishment of food and the dismantling of work areas at the end of service. Develop, mentor, conduct training, and inspire the kitchen team. Control the complete catering operation, including labour, food, and stock expenses. Manage and optimise all costs that are under your control. Ensure uniformity in the food and service standards provided to fellow staff members, visitors and students. Manage the creation and development of menus. Conduct routine audits to ensure standards are being followed. What you bring : Must have expertise in cooking on a large scale, anywhere between 100 - 1300 students. Have experience following recipes, possibly in a similar setting. Have previous staff supervision experience or line management experience. Have experience working with fresh produce and ingredients. Be aware of the importance of adhering to health and safety procedures. Ability to work under pressure and to tight deadlines in a busy kitchen environment. Be professional, leading by example and having a positive outlook is key. Hold basic food handling skills certification: NVQ Level 2 Level 2 Food Safety Certificate A minimum of 1 year of experience in hands-on cooking; training on Food Hygiene and Health & Safety will be given. What we offer : Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan. A death in service benefit for colleagues who pass away whilst employed by Sodexo. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment. Competitive compensation. Full training and full protective uniform supplied. Ready to be part of something greater? Apply today! Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and/or Disclosure Scotland (Scotland). Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications. Package Description "For a job that's a perfect mix of passion, perks and potential" £15.00 per hour 35 hours per week Working pattern: Term Time only (39-week Working Contract paid over 52 weeks) Equated pay (sometimes known as spread-over pay) is a method of paying you for your contracted hours, working weeks and holiday pay spread over 12 months instead of just receiving pay during the months that you work and none during the school closures/non-working weeks. This means that you get paid equal amounts of pay every month. Further information will be supplied at the interview stage. About the Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
Are you a dynamic strategic leader with a passion for improving healthcare environments? We're seeking a Head of Estates to lead the Sodexo team delivering services to a PFI contract at Hereford County Hospital. This is a key role, and we are looking for an individual who can drive the ongoing transformation of our facilities to meet the needs of our patients and staff. You will be a results-driven leader with a proven track record in estates management within the healthcare, or similar, sector. You'll bring exceptional technical knowledge and the ability to manage complex projects across a wide range of services. Key Responsibilities Lead and inspire a multi-disciplinary team, ensuring the efficient operation, maintenance and development of the hospital estate. Provide expert advice on technical matters relating to building services, energy management and compliance with statutory regulations. Work closely with the senior leadership teams to ensure the estate supports patient care. Experience managing large, complex capital projects. What you'll bring Proven leadership experience in estates management, ideally within the healthcare and PFI sector. Ability to foster a culture of continuous improvement and drive performance. Strong communication skills and the ability to collaborate with senior leaders, stakeholders and teams. Strong technical understanding of building systems, facilities management and healthcare compliance. Qualified to ONC/HNC standard in Mechanical or Electrical Engineering/Building Services or Building. Experience of working to ISO 9001 or similar quality systems. Previous Authorised / Responsible Persons formal appointments in the critical Building Services environment. Excellent strategic thinking and planning capabilities. Ability to ensure the contract is delivered to agreed budgetary parameters, maximising revenues, and optimising overall expenditure across the contract. Preferably NEBOSH qualified. Professional member of BIFM. What we offer Working with Sodexo is more than just a job. You'll be part of a company that values you and provides opportunities to act with purpose and thrive. We offer a competitive salary plus access to a range of excellent benefits, including: Performance-related bonus. Employer pension contribution. Life assurance - 1 x annual salary. For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert! Join Sodexo, a global leader in services that improve quality of life and take your career to the next level in a dynamic and impactful role. Lead with empathy. Belong in Health and Care. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Feb 15, 2025
Full time
Are you a dynamic strategic leader with a passion for improving healthcare environments? We're seeking a Head of Estates to lead the Sodexo team delivering services to a PFI contract at Hereford County Hospital. This is a key role, and we are looking for an individual who can drive the ongoing transformation of our facilities to meet the needs of our patients and staff. You will be a results-driven leader with a proven track record in estates management within the healthcare, or similar, sector. You'll bring exceptional technical knowledge and the ability to manage complex projects across a wide range of services. Key Responsibilities Lead and inspire a multi-disciplinary team, ensuring the efficient operation, maintenance and development of the hospital estate. Provide expert advice on technical matters relating to building services, energy management and compliance with statutory regulations. Work closely with the senior leadership teams to ensure the estate supports patient care. Experience managing large, complex capital projects. What you'll bring Proven leadership experience in estates management, ideally within the healthcare and PFI sector. Ability to foster a culture of continuous improvement and drive performance. Strong communication skills and the ability to collaborate with senior leaders, stakeholders and teams. Strong technical understanding of building systems, facilities management and healthcare compliance. Qualified to ONC/HNC standard in Mechanical or Electrical Engineering/Building Services or Building. Experience of working to ISO 9001 or similar quality systems. Previous Authorised / Responsible Persons formal appointments in the critical Building Services environment. Excellent strategic thinking and planning capabilities. Ability to ensure the contract is delivered to agreed budgetary parameters, maximising revenues, and optimising overall expenditure across the contract. Preferably NEBOSH qualified. Professional member of BIFM. What we offer Working with Sodexo is more than just a job. You'll be part of a company that values you and provides opportunities to act with purpose and thrive. We offer a competitive salary plus access to a range of excellent benefits, including: Performance-related bonus. Employer pension contribution. Life assurance - 1 x annual salary. For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert! Join Sodexo, a global leader in services that improve quality of life and take your career to the next level in a dynamic and impactful role. Lead with empathy. Belong in Health and Care. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
At Sodexo, we're passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Deputy General Service Manager to join our team and play a key role in driving excellence and innovation. About the Role Act as a point of contact for service managers. Provide security services to site ensuring all statutory compliances are met and adhered to. Ensure operation of security role on site adheres to all mandatory and client KPI requirements. Address any and all security concerns on site in line with client and company expectations and in accordance with training and written assignment instructions. Ensure the safety of all customers on site, including the provision of first aid if required. Work as part of a team ensuring high standards service delivery, customer satisfaction and contract retention. Support driving Service excellence throughout the onsite teams. Maximise customer satisfaction and help maintain a good working relationship with the site client representatives and customers. Support in the management to undertake appropriate training, and staff development. Initiate food safety, H&S policies, processes, and procedures and ensure that all staff reporting to the function understand these, are trained in them, and apply these procedures at all times. Comply with Sodexo procedures, Health and safety and all legislative requirements. Adhere to the site compliance and Audit process and procedures. Check with teams daily that all work is being carried out satisfactorily and in accordance with work schedules and to the standards required. Manage the site security team in line with Sodexo and site procedures. Work with cleaning manager ensuring the operational aspects of the service is adequately covered. Report all accidents and near misses as per company policy. Support in the control of the financial performance of the unit and to maintain costs within pre-budgeted targets. Regularly review pricing structure and implement adjustments to ensure margins are maintained. Order materials, manage invoices, effective stock control mechanisms and collection of income in accordance with Sodexo policy. Ensure all current legislative requirements are met and appropriate systems are in place. Ensure all necessary steps are taken to ensure the security of accommodation, equipment, stock and monies within area of authority. Recruit appropriate staff as required and ensure that contracts offered, and deployment of staff meets operational needs. Ensure that all staff receives an appropriate induction and is responsible for all elements of their training including coaching. Ensure that proper care is exercised in handling, operating, safeguarding and maintaining equipment and appliances under the control of the catering services and maintain inventory records. Ensure all compliance on cash and stock handling are adhered to in line with Sodexo policies and procedures. What We're Looking For Knowledge and experience of Facility management / Security / Catering and Cleaning. Experienced in leading company initiatives and change management processes. Experience in identifying and selling new business. Excellent client relationship management. Experience working in a regulatory & compliant environment. Good knowledge of Microsoft Office and associated programs. What We Offer A competitive salary and benefits package. Opportunities for professional growth and development. A supportive and inclusive work environment. The chance to make a difference in client satisfaction, sustainability, or operational excellence. Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement. Access to a 24hr virtual GP Service. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Package Description Deputy General Service Manager Monday - Friday 40 hours per week Competitive Salary with Excellent Benefits About the Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
Feb 14, 2025
Full time
At Sodexo, we're passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Deputy General Service Manager to join our team and play a key role in driving excellence and innovation. About the Role Act as a point of contact for service managers. Provide security services to site ensuring all statutory compliances are met and adhered to. Ensure operation of security role on site adheres to all mandatory and client KPI requirements. Address any and all security concerns on site in line with client and company expectations and in accordance with training and written assignment instructions. Ensure the safety of all customers on site, including the provision of first aid if required. Work as part of a team ensuring high standards service delivery, customer satisfaction and contract retention. Support driving Service excellence throughout the onsite teams. Maximise customer satisfaction and help maintain a good working relationship with the site client representatives and customers. Support in the management to undertake appropriate training, and staff development. Initiate food safety, H&S policies, processes, and procedures and ensure that all staff reporting to the function understand these, are trained in them, and apply these procedures at all times. Comply with Sodexo procedures, Health and safety and all legislative requirements. Adhere to the site compliance and Audit process and procedures. Check with teams daily that all work is being carried out satisfactorily and in accordance with work schedules and to the standards required. Manage the site security team in line with Sodexo and site procedures. Work with cleaning manager ensuring the operational aspects of the service is adequately covered. Report all accidents and near misses as per company policy. Support in the control of the financial performance of the unit and to maintain costs within pre-budgeted targets. Regularly review pricing structure and implement adjustments to ensure margins are maintained. Order materials, manage invoices, effective stock control mechanisms and collection of income in accordance with Sodexo policy. Ensure all current legislative requirements are met and appropriate systems are in place. Ensure all necessary steps are taken to ensure the security of accommodation, equipment, stock and monies within area of authority. Recruit appropriate staff as required and ensure that contracts offered, and deployment of staff meets operational needs. Ensure that all staff receives an appropriate induction and is responsible for all elements of their training including coaching. Ensure that proper care is exercised in handling, operating, safeguarding and maintaining equipment and appliances under the control of the catering services and maintain inventory records. Ensure all compliance on cash and stock handling are adhered to in line with Sodexo policies and procedures. What We're Looking For Knowledge and experience of Facility management / Security / Catering and Cleaning. Experienced in leading company initiatives and change management processes. Experience in identifying and selling new business. Excellent client relationship management. Experience working in a regulatory & compliant environment. Good knowledge of Microsoft Office and associated programs. What We Offer A competitive salary and benefits package. Opportunities for professional growth and development. A supportive and inclusive work environment. The chance to make a difference in client satisfaction, sustainability, or operational excellence. Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement. Access to a 24hr virtual GP Service. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Package Description Deputy General Service Manager Monday - Friday 40 hours per week Competitive Salary with Excellent Benefits About the Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
Get paid to put a smile of someone's face as a Guest Services Assistant at Great Marlborough Street,London (W1F 7HS) ! Be the friendly face of our vibrant corporate site and ensure a 5 star client experience.A role where you'll love what you do.Join a team that values you for being you. What you'll do: Managethe integration between property management and hospitality services Oversee office spaces as well as users' journey and experience across the building Showcase your professionalismas you create and maintain strong and positive relationships across all clients and senior stakeholders Manage room bookings and ensure all standards are high Work closely with hospitality, events, and reception teams to resolve any operational issues across the building and hospitality spaces Meeting room upkeep, set ups, support and regular checks What you bring: Strong customer service background,previous experience in 5 environments would be an advantage A positive, energetic and proactive attitude witha passion for customer service Ability to interact successfully at all levels of seniority within client account Proficient in office software (e.g., Microsoft office, excel, power-point, outlook) Strong organisational abilities and attention to detail What we offer: Working with Sodexo is more than a job; it's a chance tobe part of something greater. You'll belong in a company and team that values you foryou;you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a 24hr virtual GP Service The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, includinga variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Ready to be part of something greater? Apply today and start your journey with Sodexo! For careers that mean business. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications Package Description Guest Experience Assistant Monday - Friday Working hours between07:00 to 19:00 8 hour shifts 40 hoursper week £14.42 to 15.38 per hour dependant on experience Easily accessible via public transport About the Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits andRewards Services and Personal andHome Services. We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents andCarers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Clickhere to read more about what we do to promote an inclusive culture.
Feb 13, 2025
Full time
Get paid to put a smile of someone's face as a Guest Services Assistant at Great Marlborough Street,London (W1F 7HS) ! Be the friendly face of our vibrant corporate site and ensure a 5 star client experience.A role where you'll love what you do.Join a team that values you for being you. What you'll do: Managethe integration between property management and hospitality services Oversee office spaces as well as users' journey and experience across the building Showcase your professionalismas you create and maintain strong and positive relationships across all clients and senior stakeholders Manage room bookings and ensure all standards are high Work closely with hospitality, events, and reception teams to resolve any operational issues across the building and hospitality spaces Meeting room upkeep, set ups, support and regular checks What you bring: Strong customer service background,previous experience in 5 environments would be an advantage A positive, energetic and proactive attitude witha passion for customer service Ability to interact successfully at all levels of seniority within client account Proficient in office software (e.g., Microsoft office, excel, power-point, outlook) Strong organisational abilities and attention to detail What we offer: Working with Sodexo is more than a job; it's a chance tobe part of something greater. You'll belong in a company and team that values you foryou;you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a 24hr virtual GP Service The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, includinga variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Ready to be part of something greater? Apply today and start your journey with Sodexo! For careers that mean business. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications Package Description Guest Experience Assistant Monday - Friday Working hours between07:00 to 19:00 8 hour shifts 40 hoursper week £14.42 to 15.38 per hour dependant on experience Easily accessible via public transport About the Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits andRewards Services and Personal andHome Services. We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents andCarers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Clickhere to read more about what we do to promote an inclusive culture.
At Sodexo, we're passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Deputy General Services Manager to join our team. About the Role Ensure adherence to Sodexo's standards, procedures, and statutory regulations, including health and safety, hygiene, and quality management systems. Manage costs within budget, maintain accurate accountancy procedures, procure from approved suppliers, and minimize inventory wastage and leakage. Recruit, train, and motivate staff, fostering a positive workplace culture, maintaining training records, and ensuring team readiness to deliver excellent service. Monitor service quality against SLAs and KPIs, address feedback and audits with actionable plans, and support the implementation of Sodexo initiatives and processes. Conduct regular team briefings, attend internal and client meetings, manage schedules and rotas, and actively participate in training and district meetings. What We're Looking For Proven experience in managing and leading both kitchen and service teams to deliver excellence. Deep understanding of catering trends, with the ability to incorporate innovative ideas into food and service offerings. Strong financial acumen, including expertise in budgeting and cost control to meet financial objectives. Demonstrated ability to maintain high standards of customer service and operate within compliance and safety guidelines. Relevant craft, health & safety qualifications, coupled with strong communication and negotiation abilities to foster collaboration. What We Offer A competitive salary and benefits package. Opportunities for professional growth and development. A supportive and inclusive work environment. The chance to make a difference in client satisfaction, sustainability, or operational excellence. Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement. Access to a 24hr virtual GP Service. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Ready to be part of something greater? Apply today and start your journey with Sodexo! Package Description Deputy General Services Manager Monday - Friday 40 hours per week Competitive Salary with Excellent Benefits About the Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
Feb 12, 2025
Full time
At Sodexo, we're passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Deputy General Services Manager to join our team. About the Role Ensure adherence to Sodexo's standards, procedures, and statutory regulations, including health and safety, hygiene, and quality management systems. Manage costs within budget, maintain accurate accountancy procedures, procure from approved suppliers, and minimize inventory wastage and leakage. Recruit, train, and motivate staff, fostering a positive workplace culture, maintaining training records, and ensuring team readiness to deliver excellent service. Monitor service quality against SLAs and KPIs, address feedback and audits with actionable plans, and support the implementation of Sodexo initiatives and processes. Conduct regular team briefings, attend internal and client meetings, manage schedules and rotas, and actively participate in training and district meetings. What We're Looking For Proven experience in managing and leading both kitchen and service teams to deliver excellence. Deep understanding of catering trends, with the ability to incorporate innovative ideas into food and service offerings. Strong financial acumen, including expertise in budgeting and cost control to meet financial objectives. Demonstrated ability to maintain high standards of customer service and operate within compliance and safety guidelines. Relevant craft, health & safety qualifications, coupled with strong communication and negotiation abilities to foster collaboration. What We Offer A competitive salary and benefits package. Opportunities for professional growth and development. A supportive and inclusive work environment. The chance to make a difference in client satisfaction, sustainability, or operational excellence. Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement. Access to a 24hr virtual GP Service. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Ready to be part of something greater? Apply today and start your journey with Sodexo! Package Description Deputy General Services Manager Monday - Friday 40 hours per week Competitive Salary with Excellent Benefits About the Company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
Sodexo Live! have a fantastic opportunity for a talented Head of Logistics & Supply Chain to join our team based from Craven Cottage , the home of Fulham Football Club (FFC)! This is an exciting new role which you can really make your own and will form part of our leadership team; your focus will be not only to manage all deliveries and supply chain on site but also to put together and implement a full-scale logistics plan. At Sodexo Live! we bring people together, we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable. It's an exciting time to join us and be a part of the eleven-year contract as venue partner for FFC on its new Fulham Pier development. Fulham Pier is becoming one of London's leading leisure destinations on the banks of the Thames which include restaurants, a Riverside Market, meetings and events spaces, bars and lounges, a basement entertainment venue, a boutique hotel and a spa experience Sodexo Live! delivers hospitality, retail and non-event day sales and catering at the iconic Craven Cottage. This is a truly exceptional role, working in an amazing venue. You will have proven relevant live venue experience with outstanding communication and strong stakeholder management skills; you will be able to multitask and communicate with confidence at all levels. Key to your success will be excellent time-management and coordination skills, with the ability to bring people together. In return we offer you the opportunity to truly expand your skillset and be part of a crucial highly supportive team. This fantastic opportunity would suit an experienced senior logistics professional with a good feel for high standards service and exceptional customer experience. When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us! Role Responsibility Responsible for the development of an on-site logistics plan working with the Venue Partner to discharge conditions against planning. Supporting all departments, working across Craven Cottage and Fulham Pier in its entirety. To continue to oversee the planning of day-to-day, event and matchday logistics. Entailing furniture setup, deliveries and portering. Building and keeping relationships with suppliers near and far and working to deliver the site set up in an economical and cost-effective way, by means of transport logistics, storage and central distribution. To be responsible for the storage and distribution of all stock including equipment, food, and liquor stock. Responsible and accountable for the procurement of all catering goods coming into the stadium by controlling the ordering, receipt, distribution, storage and of all items as well supporting the accounting reconciliation thereof. To support the wider team to deliver against the key business indicators, as laid out in the business plan. To take ownership of the recruitment and training for the full-time and variable logistics and supply chain team. To ensure that all legislative and client policies are fully implemented and complied with within the logistics and supply chain function. To be responsible for implementing legislative and annual maintenance requirements. For a full list of responsibilities please view the attached job description The Ideal Candidate Hands-on project management experience for catering projects working with inter-departmental teams; and practical knowledge of catering and F&B industry Demonstrated leadership and resource management experience and ability to collaborate, motivate, and coach, and supervise others Excellent attention to detail and high level of compliance Competent computer skills and proficient in all Microsoft packages (SAP skills desirable) Outstanding communication skills both verbal and written Great planner with ability to analyse data Demonstrate leadership and vision in managing staff groups and larger projects or initiatives Commitment to high professional ethical standards and a diverse workplace Logistics, Operations Management, Supply Chain, or a related degree desirable Passionate about food Package Description Location: Fulham Football Club, London SW6 Permanent Work Pattern - 40 hrs pw 5/7 with flexibility as you will be required to work all match days and attend major event days We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more! We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. About the Company In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence. Sodexo's connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles ); security; property management and technical services through to data driven workplace strategy and design (Wx ); employee engagement and recognition services (Sodexo Engage ) and personal home services through Prestige Nursing + Care and the Good Care Group. Vital Spaces is Sodexo's value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are. Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process
Dec 12, 2022
Full time
Sodexo Live! have a fantastic opportunity for a talented Head of Logistics & Supply Chain to join our team based from Craven Cottage , the home of Fulham Football Club (FFC)! This is an exciting new role which you can really make your own and will form part of our leadership team; your focus will be not only to manage all deliveries and supply chain on site but also to put together and implement a full-scale logistics plan. At Sodexo Live! we bring people together, we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable. It's an exciting time to join us and be a part of the eleven-year contract as venue partner for FFC on its new Fulham Pier development. Fulham Pier is becoming one of London's leading leisure destinations on the banks of the Thames which include restaurants, a Riverside Market, meetings and events spaces, bars and lounges, a basement entertainment venue, a boutique hotel and a spa experience Sodexo Live! delivers hospitality, retail and non-event day sales and catering at the iconic Craven Cottage. This is a truly exceptional role, working in an amazing venue. You will have proven relevant live venue experience with outstanding communication and strong stakeholder management skills; you will be able to multitask and communicate with confidence at all levels. Key to your success will be excellent time-management and coordination skills, with the ability to bring people together. In return we offer you the opportunity to truly expand your skillset and be part of a crucial highly supportive team. This fantastic opportunity would suit an experienced senior logistics professional with a good feel for high standards service and exceptional customer experience. When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us! Role Responsibility Responsible for the development of an on-site logistics plan working with the Venue Partner to discharge conditions against planning. Supporting all departments, working across Craven Cottage and Fulham Pier in its entirety. To continue to oversee the planning of day-to-day, event and matchday logistics. Entailing furniture setup, deliveries and portering. Building and keeping relationships with suppliers near and far and working to deliver the site set up in an economical and cost-effective way, by means of transport logistics, storage and central distribution. To be responsible for the storage and distribution of all stock including equipment, food, and liquor stock. Responsible and accountable for the procurement of all catering goods coming into the stadium by controlling the ordering, receipt, distribution, storage and of all items as well supporting the accounting reconciliation thereof. To support the wider team to deliver against the key business indicators, as laid out in the business plan. To take ownership of the recruitment and training for the full-time and variable logistics and supply chain team. To ensure that all legislative and client policies are fully implemented and complied with within the logistics and supply chain function. To be responsible for implementing legislative and annual maintenance requirements. For a full list of responsibilities please view the attached job description The Ideal Candidate Hands-on project management experience for catering projects working with inter-departmental teams; and practical knowledge of catering and F&B industry Demonstrated leadership and resource management experience and ability to collaborate, motivate, and coach, and supervise others Excellent attention to detail and high level of compliance Competent computer skills and proficient in all Microsoft packages (SAP skills desirable) Outstanding communication skills both verbal and written Great planner with ability to analyse data Demonstrate leadership and vision in managing staff groups and larger projects or initiatives Commitment to high professional ethical standards and a diverse workplace Logistics, Operations Management, Supply Chain, or a related degree desirable Passionate about food Package Description Location: Fulham Football Club, London SW6 Permanent Work Pattern - 40 hrs pw 5/7 with flexibility as you will be required to work all match days and attend major event days We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more! We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. About the Company In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence. Sodexo's connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles ); security; property management and technical services through to data driven workplace strategy and design (Wx ); employee engagement and recognition services (Sodexo Engage ) and personal home services through Prestige Nursing + Care and the Good Care Group. Vital Spaces is Sodexo's value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are. Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process
Sodexo have a fantastic opportunity for a General Manager to join our team based in Thatcham. Reporting to our Account Manager, the General Manager will be responsible for management of the departmental management team, day to day on site activities and ensuring all service standards are met across the defence site. What we need from you; you should have experience working in a management role within a soft FM industry, have fantastic leadership and personable skills along with management knowledge of health and safety and food hygiene. Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer. Role Responsibility Attend team briefs, huddles and meetings as required Attend your EPA to discuss and agree job performance, objectives and development activities Maintain professional work standards at all times Care for all company equipment and ensure that any faults are reported to management Act as duty manager 'on call' and holiday/weekend cover as required Work in conjunction with department managers to plan, organise and coordinate service activity across the site Ensure daily standards of service across the site, as detailed in the service level agreement, within the schedules of the contractual terms and conditions and in line with applicable Sodexo service offer standards are achieved, maintained and developed Contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo expectations Continually monitor all H&S and FS standards in all service operations and ensure they are maintained at the required level Drive performance through adherence to all promotional activity and marketing initiatives Contribute to the achievement of site budget performance as determined by segment business objectives Work in conjunction with department managers to ensure operational excellence within site with specific responsibility for labour management and performance of a defined group of employees. Active involvement, promotion and support of activities aligned towards employee engagement Please see attached job description for further information regarding the role requirements The Ideal Candidate Knowledge and experience of working in a management role within the soft FM service industry Leadership skills and knowledge People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures. Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication Management knowledge of health & safety and food safety Ability to make independent decisions Able to work on own initiative within a team environment Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook) Able to demonstrate attention to detail and adherence to standards Analyse problems analytically, develop opportunities and implement innovative solutions Experience of working within military environment Previous experience in effectively managing in a similar role Health and Safety qualification equivalent to IOSH managing safely Food safety qualification equivalent to CIEH level 3 Package Description Up to £39,000 Monday to Friday with some additional hours required on occasion Sodexo offers the best range of employee benefits on the market. From discounts that reduce the cost of the weekly shop, to exclusive deals on holidays and keeping active. Our award-winning employee benefits platform offers everything YOU need to make life that little bit better every day. Health and wellbeing incentives Training and development opportunities Reward and Recognition schemes Cycle to work scheme Life Assurance We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. All offers are subject to full security clearance checks About the Company In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence, and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory, and grounds maintenance services, enabling our clients to focus on their core business At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process
Dec 05, 2022
Full time
Sodexo have a fantastic opportunity for a General Manager to join our team based in Thatcham. Reporting to our Account Manager, the General Manager will be responsible for management of the departmental management team, day to day on site activities and ensuring all service standards are met across the defence site. What we need from you; you should have experience working in a management role within a soft FM industry, have fantastic leadership and personable skills along with management knowledge of health and safety and food hygiene. Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer. Role Responsibility Attend team briefs, huddles and meetings as required Attend your EPA to discuss and agree job performance, objectives and development activities Maintain professional work standards at all times Care for all company equipment and ensure that any faults are reported to management Act as duty manager 'on call' and holiday/weekend cover as required Work in conjunction with department managers to plan, organise and coordinate service activity across the site Ensure daily standards of service across the site, as detailed in the service level agreement, within the schedules of the contractual terms and conditions and in line with applicable Sodexo service offer standards are achieved, maintained and developed Contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo expectations Continually monitor all H&S and FS standards in all service operations and ensure they are maintained at the required level Drive performance through adherence to all promotional activity and marketing initiatives Contribute to the achievement of site budget performance as determined by segment business objectives Work in conjunction with department managers to ensure operational excellence within site with specific responsibility for labour management and performance of a defined group of employees. Active involvement, promotion and support of activities aligned towards employee engagement Please see attached job description for further information regarding the role requirements The Ideal Candidate Knowledge and experience of working in a management role within the soft FM service industry Leadership skills and knowledge People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures. Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication Management knowledge of health & safety and food safety Ability to make independent decisions Able to work on own initiative within a team environment Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook) Able to demonstrate attention to detail and adherence to standards Analyse problems analytically, develop opportunities and implement innovative solutions Experience of working within military environment Previous experience in effectively managing in a similar role Health and Safety qualification equivalent to IOSH managing safely Food safety qualification equivalent to CIEH level 3 Package Description Up to £39,000 Monday to Friday with some additional hours required on occasion Sodexo offers the best range of employee benefits on the market. From discounts that reduce the cost of the weekly shop, to exclusive deals on holidays and keeping active. Our award-winning employee benefits platform offers everything YOU need to make life that little bit better every day. Health and wellbeing incentives Training and development opportunities Reward and Recognition schemes Cycle to work scheme Life Assurance We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. All offers are subject to full security clearance checks About the Company In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence, and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory, and grounds maintenance services, enabling our clients to focus on their core business At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process