R_303864 - Construction Insurance Consultant - Insurance Delay Claims and Construction Progress Monitoring Services We are seeking a talented individual to join our Claims Solutions team at Marsh. This role will be based in the UK. This is a hybrid role that has a requirement of working at least three days a week in the office. Marsh's Claims Solutions is a leading provider of construction insurance claims consulting services, specialising in complex material damage, delay and quantum claims preparation. We provide clients with a claim project management service across various industries across all forms of construction including civils, infrastructure, utilities, oil and gas, and power and energy. We are seeking a highly motivated and experienced Construction Consultant to join our team. The successful candidate will be responsible for delivering expert services in delay claims and progress monitoring, ensuring that our clients receive comprehensive support throughout the lifecycle of their construction projects and to manage their complex Construction & Erection All Risks (CAR/EAR) insurance claims. We will count on you to: Insurance Delay Claims Management - Preparation and management of Delay in Start-Up (DSU) claims. Forensic analysis to ascertain critical delays caused by insured losses and differentiate them from uninsured delays. Construction Progress Monitoring - Provide ongoing progress monitoring services to assess the status of construction projects, focusing on time management and identifying potential delays. Review project schedules and baseline programs to ensure they are reasonable and aligned with project objectives. Identify recovery routes for delays and advise clients on the implications of delays on project timelines and costs. Insurance Advisory - Collaborate with clients to support insurance placement, including conducting delay in start-up reviews and calculating proposed DSU declared values. Offer risk management advice and assist clients in understanding their contractual positions regarding insured and non-insured events. Client Engagement - Serve as a single point of contact for clients regarding forensic delay claims and progress monitoring services. Build and maintain strong relationships with clients, insurers, and other stakeholders to facilitate effective communication and resolution of issues. What you need to have: Degree in Construction Management, Engineering, or a related field; advanced degree or professional certification (e.g. PMI, PMP, AACE) is a plus. experience in construction consulting, with a focus on insurance delay claims and project monitoring. Strong understanding of construction contracts, insurance policies, and risk management principles. What makes you stand out? Excellent analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. Exceptional communication and interpersonal skills, with a proven ability to engage effectively with clients and stakeholders. Proficiency in all common forms of project management software and tools Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Jun 13, 2025
Full time
R_303864 - Construction Insurance Consultant - Insurance Delay Claims and Construction Progress Monitoring Services We are seeking a talented individual to join our Claims Solutions team at Marsh. This role will be based in the UK. This is a hybrid role that has a requirement of working at least three days a week in the office. Marsh's Claims Solutions is a leading provider of construction insurance claims consulting services, specialising in complex material damage, delay and quantum claims preparation. We provide clients with a claim project management service across various industries across all forms of construction including civils, infrastructure, utilities, oil and gas, and power and energy. We are seeking a highly motivated and experienced Construction Consultant to join our team. The successful candidate will be responsible for delivering expert services in delay claims and progress monitoring, ensuring that our clients receive comprehensive support throughout the lifecycle of their construction projects and to manage their complex Construction & Erection All Risks (CAR/EAR) insurance claims. We will count on you to: Insurance Delay Claims Management - Preparation and management of Delay in Start-Up (DSU) claims. Forensic analysis to ascertain critical delays caused by insured losses and differentiate them from uninsured delays. Construction Progress Monitoring - Provide ongoing progress monitoring services to assess the status of construction projects, focusing on time management and identifying potential delays. Review project schedules and baseline programs to ensure they are reasonable and aligned with project objectives. Identify recovery routes for delays and advise clients on the implications of delays on project timelines and costs. Insurance Advisory - Collaborate with clients to support insurance placement, including conducting delay in start-up reviews and calculating proposed DSU declared values. Offer risk management advice and assist clients in understanding their contractual positions regarding insured and non-insured events. Client Engagement - Serve as a single point of contact for clients regarding forensic delay claims and progress monitoring services. Build and maintain strong relationships with clients, insurers, and other stakeholders to facilitate effective communication and resolution of issues. What you need to have: Degree in Construction Management, Engineering, or a related field; advanced degree or professional certification (e.g. PMI, PMP, AACE) is a plus. experience in construction consulting, with a focus on insurance delay claims and project monitoring. Strong understanding of construction contracts, insurance policies, and risk management principles. What makes you stand out? Excellent analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. Exceptional communication and interpersonal skills, with a proven ability to engage effectively with clients and stakeholders. Proficiency in all common forms of project management software and tools Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Mercer's Career business helps organisations design and execute sophisticated workforce strategies, whether it's for a multinational organisation or a local company attempting to grow within its market. We provide best-in-class consulting, rigorous analytics, and data-driven insights that help organisations make fact-based decisions. Mercer's Reward & Talent (R&T) practice sits within the UK Career team. Reward and Talent supports clients through three core areas: strategic consulting, productised solutions and products including a range of surveys, software and tools that ensure HR professionals can provide a first class service to their organisation. In order to drive growth, we require an experienced candidate who will be able to manage and grow existing client relationships and develop new business through product sales and creating opportunities within our products and productised solutions suite of services. Our products span the globe and cross most industries, providing our clients with robust, relevant data to manage their workforce. Join our specialist Career Products team in a relationship management role to promote our suite of career products, such as remuneration data on salaries and benefits, global mobility products and data-driven publications. You will primarily be targeted on managing a portfolio of clients, managing client requests and renewing our contracted clients. There is an expectation that, through regular interactions with your client portfolio, timely renewals and forecasting will occur as well as the opportunity to expand and grow the portfolio through cross selling and collaboration with other lines of business within MMC. Mercer Career is at the forefront of the market within salary benchmarking and data provision. We will count on you to: New business Mercer has over 10,000 clients across the UK. Many of these are not currently purchasing R&T products or productised solutions. We require a self-starter who will engage with these existing Mercer clients and leverage their relationship with other Mercer LOB's in order to develop new business for R&T. New business development may be direct to the client or may involve using Mercer client and sales managers as a sales channel. The expectation is that the role holder will spend the majority of their time with clients. Attendance at Mercer & non-Mercer events to network, win new business and develop long standing client relationships is also expected. Increase spend from current R&T clients The R&T business in the UK has a number of existing membership clients. We expect this role to maintain an ongoing commercial relationship with the client with the express outcome of increasing their annual spend with Mercer, through the diversification of product/productised solution sales. Cross Line of Business relationships We believe the role holder will be more successful by leveraging relationships both within and outside of the R&T/Career business. Interaction with relevant colleagues across Mercer LOB's will be key In order to achieve this leverage, it will be imperative that the role holder develops, retains and grows an internal network across LOB's and across Mercer's UK offices Conduct sales presentations to other colleagues in Mercer's offices and LOB's. Develop complex and effective sales proposals and sales presentations for prospect accounts. Close sales deals by negotiating values and basic pricing structures to best serve both the business and client needs. Conduct thorough due diligence research leveraging various resources and channels of information to identify or understand prospect accounts or target sales expansion opportunities. Participate and shadow a Senior Sales Professional in client and prospect meetings as appropriate to gain insight as to large or complex accounts, specializations and all general aspects of the sales process. Maintain account relationships and work to ensure the business is viewed as a preferred vendor. Oversee the sales process from start to finish to ensure service quality and general transactional satisfaction. Belong to various professional organizations and grow a large professional network to benefit and represent the business. Participate in sales training events and other professional development courses. What you need to have: Proven sales ability with a track record of success. Excellent client relationship building and networking skills. This role holder is expected to develop a deep knowledge of Career R&T products and productised solutions, as well as the UK compensation & benefits industry. In doing so they are expected to manage relatively senior relationships with large Mercer clients. Consideration will be given to all applications from candidates with sales experience within professional/financial services or consulting. Experience /knowledge of career products is not essential as training will be provided. What makes you stand out: Experience of selling to C Suite level / HR Director level prospects. Experience of selling HR consulting/Products. In house HR/Reward experience Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Jun 13, 2025
Full time
Mercer's Career business helps organisations design and execute sophisticated workforce strategies, whether it's for a multinational organisation or a local company attempting to grow within its market. We provide best-in-class consulting, rigorous analytics, and data-driven insights that help organisations make fact-based decisions. Mercer's Reward & Talent (R&T) practice sits within the UK Career team. Reward and Talent supports clients through three core areas: strategic consulting, productised solutions and products including a range of surveys, software and tools that ensure HR professionals can provide a first class service to their organisation. In order to drive growth, we require an experienced candidate who will be able to manage and grow existing client relationships and develop new business through product sales and creating opportunities within our products and productised solutions suite of services. Our products span the globe and cross most industries, providing our clients with robust, relevant data to manage their workforce. Join our specialist Career Products team in a relationship management role to promote our suite of career products, such as remuneration data on salaries and benefits, global mobility products and data-driven publications. You will primarily be targeted on managing a portfolio of clients, managing client requests and renewing our contracted clients. There is an expectation that, through regular interactions with your client portfolio, timely renewals and forecasting will occur as well as the opportunity to expand and grow the portfolio through cross selling and collaboration with other lines of business within MMC. Mercer Career is at the forefront of the market within salary benchmarking and data provision. We will count on you to: New business Mercer has over 10,000 clients across the UK. Many of these are not currently purchasing R&T products or productised solutions. We require a self-starter who will engage with these existing Mercer clients and leverage their relationship with other Mercer LOB's in order to develop new business for R&T. New business development may be direct to the client or may involve using Mercer client and sales managers as a sales channel. The expectation is that the role holder will spend the majority of their time with clients. Attendance at Mercer & non-Mercer events to network, win new business and develop long standing client relationships is also expected. Increase spend from current R&T clients The R&T business in the UK has a number of existing membership clients. We expect this role to maintain an ongoing commercial relationship with the client with the express outcome of increasing their annual spend with Mercer, through the diversification of product/productised solution sales. Cross Line of Business relationships We believe the role holder will be more successful by leveraging relationships both within and outside of the R&T/Career business. Interaction with relevant colleagues across Mercer LOB's will be key In order to achieve this leverage, it will be imperative that the role holder develops, retains and grows an internal network across LOB's and across Mercer's UK offices Conduct sales presentations to other colleagues in Mercer's offices and LOB's. Develop complex and effective sales proposals and sales presentations for prospect accounts. Close sales deals by negotiating values and basic pricing structures to best serve both the business and client needs. Conduct thorough due diligence research leveraging various resources and channels of information to identify or understand prospect accounts or target sales expansion opportunities. Participate and shadow a Senior Sales Professional in client and prospect meetings as appropriate to gain insight as to large or complex accounts, specializations and all general aspects of the sales process. Maintain account relationships and work to ensure the business is viewed as a preferred vendor. Oversee the sales process from start to finish to ensure service quality and general transactional satisfaction. Belong to various professional organizations and grow a large professional network to benefit and represent the business. Participate in sales training events and other professional development courses. What you need to have: Proven sales ability with a track record of success. Excellent client relationship building and networking skills. This role holder is expected to develop a deep knowledge of Career R&T products and productised solutions, as well as the UK compensation & benefits industry. In doing so they are expected to manage relatively senior relationships with large Mercer clients. Consideration will be given to all applications from candidates with sales experience within professional/financial services or consulting. Experience /knowledge of career products is not essential as training will be provided. What makes you stand out: Experience of selling to C Suite level / HR Director level prospects. Experience of selling HR consulting/Products. In house HR/Reward experience Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
R_309868 - Consulting Director - Mining Specialist/Risk Engineering Marsh Advisory is seeking a talented individual to lead our mining risk engineering and consulting proposition in the UK. This role will be based in London. This is a unique opportunity to service UK clients and to develop and deliver a global service proposition for international clients who place business in the London insurance markets. Marsh Advisory provides clients with strategic advice and innovative solutions across a wide range of insurable and non-insurable risks. While the focus for this position will be risk engineering, helping clients to maintain asset integrity and reduce business interruption, the role will also draw on other Advisory capabilities, such as strategic risk, claims consulting and analytics to provide a complete and differentiated client service. You will also work closely with our mining experts in other regions to provide a globally connected risk engineering service for multi-national clients. We will count on you to: Work with clients and colleagues to deliver the best risk management and insurance support for clients by accurately representing the risk profile of client assets to the insurance market Conduct surveys of assets and create underwriting reports for both underground and overground mining assets. Reports to provide information on site characteristics and an operational overview, key risk considerations (operational, environmental, safety, business continuity, security, regulatory), calculations for Estimated Maximum Loss (EML) and Net Loss Expectancy (NLE), review of risk controls and risk improvement recommendations based upon industry best practices, standards and your practical experience Lead and collaborate with multidisciplinary teams and internal experts to deliver risk assessments, insights and support to clients Build differentiated service offerings by working with our experts across operational risk consulting, strategic consulting, claims solutions and analytics. Improve the process safety performance for our clients through recommendations and implementation of best practices. Work with a specialist team of client executives, brokers and claims colleagues to provide technical information and support for insurance placement, tenders and requests for proposals. Liaise with insurance markets on technical topics. Developing thought-leadership publications to support clients in their understanding and delivery of improvement in mining risk engineering, risk management and safety management topics. Apply strong communications and influencing skills - capable of presenting complex analytical topics across all levels of an organization including senior stakeholders Support the development of junior colleagues in their consulting skills and technical knowledge What you need to have: Extensive industry experience within the mining sector Bachelor's Degree in an Engineering subject (or similar) Effective communications skills to liaise with senior management at various sites, delivering presentations and leading client and insurance market meetings A highly organised work ethic in order to achieve report deadlines and coordinate site visits with a range of clients and underwriters across a variety of countries An advanced engineering skill set including experience with process safety management, operations management, construction project management, asset integrity management and emergency response Able to travel up to 20-30% of the time, both one-day and longer trips. What makes you stand out? Experience working for one or more major operators or manufacturersin addition to experience working for an insurer or broker Time in a senior management position(s) or positions of technical influence Master's Degree in an Engineering subject (or similar) Professional/Chartered/Fellow of Professional Institute Language skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Jun 13, 2025
Full time
R_309868 - Consulting Director - Mining Specialist/Risk Engineering Marsh Advisory is seeking a talented individual to lead our mining risk engineering and consulting proposition in the UK. This role will be based in London. This is a unique opportunity to service UK clients and to develop and deliver a global service proposition for international clients who place business in the London insurance markets. Marsh Advisory provides clients with strategic advice and innovative solutions across a wide range of insurable and non-insurable risks. While the focus for this position will be risk engineering, helping clients to maintain asset integrity and reduce business interruption, the role will also draw on other Advisory capabilities, such as strategic risk, claims consulting and analytics to provide a complete and differentiated client service. You will also work closely with our mining experts in other regions to provide a globally connected risk engineering service for multi-national clients. We will count on you to: Work with clients and colleagues to deliver the best risk management and insurance support for clients by accurately representing the risk profile of client assets to the insurance market Conduct surveys of assets and create underwriting reports for both underground and overground mining assets. Reports to provide information on site characteristics and an operational overview, key risk considerations (operational, environmental, safety, business continuity, security, regulatory), calculations for Estimated Maximum Loss (EML) and Net Loss Expectancy (NLE), review of risk controls and risk improvement recommendations based upon industry best practices, standards and your practical experience Lead and collaborate with multidisciplinary teams and internal experts to deliver risk assessments, insights and support to clients Build differentiated service offerings by working with our experts across operational risk consulting, strategic consulting, claims solutions and analytics. Improve the process safety performance for our clients through recommendations and implementation of best practices. Work with a specialist team of client executives, brokers and claims colleagues to provide technical information and support for insurance placement, tenders and requests for proposals. Liaise with insurance markets on technical topics. Developing thought-leadership publications to support clients in their understanding and delivery of improvement in mining risk engineering, risk management and safety management topics. Apply strong communications and influencing skills - capable of presenting complex analytical topics across all levels of an organization including senior stakeholders Support the development of junior colleagues in their consulting skills and technical knowledge What you need to have: Extensive industry experience within the mining sector Bachelor's Degree in an Engineering subject (or similar) Effective communications skills to liaise with senior management at various sites, delivering presentations and leading client and insurance market meetings A highly organised work ethic in order to achieve report deadlines and coordinate site visits with a range of clients and underwriters across a variety of countries An advanced engineering skill set including experience with process safety management, operations management, construction project management, asset integrity management and emergency response Able to travel up to 20-30% of the time, both one-day and longer trips. What makes you stand out? Experience working for one or more major operators or manufacturersin addition to experience working for an insurer or broker Time in a senior management position(s) or positions of technical influence Master's Degree in an Engineering subject (or similar) Professional/Chartered/Fellow of Professional Institute Language skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
R_309870 Consulting Director - Construction Specialist/Risk Engineering Marsh Advisory is seeking a talented individual to lead our construction risk engineering and consulting proposition in the UK. This role will be based in London. This is a unique opportunity to service UK clients and to develop and deliver a global service proposition for international clients who place business in the London insurance markets. You would be joining a Marsh team of over 1,000 construction professionals across 130 countries. Marsh Advisory provides clients with strategic advice and innovative solutions across a wide range of insurable and non-insurable risks. While the focus for this position will be risk engineering you would work with multi-disciplinary teams to support enterprise risk management, probable maximum loss (PML) studies, risk finance optimisation (RFO), claims management, and loss control solutions. You would be a lead member of our global construction risk advisory team. We will count on you to: Work with clients and colleagues to deliver the best risk management and insurance support for clients by accurately representing the risk profile of client assets to the insurance market Conduct surveys and create underwriting reports, risk improvement recommendations and loss estimates Lead and collaborate with multidisciplinary teams and internal experts to deliver risk assessments, insights and support to clients Build differentiated service offerings by working with our experts across operational risk consulting, strategic consulting, claims solutions and analytics. Improve the safety performance for our client through recommendations and implementation of best practices. Work with a specialist team of client executives, brokers and claims colleagues to provide technical information and support for insurance placement, tenders and requests for proposals. Liaise with insurance markets on technical topics. Developing thought-leadership publications to support clients in their understanding and delivery of improvement in construction risk engineering, risk management and safety management topics. Apply strong communications and influencing skills - capable of presenting complex analytical topics across all levels of an organization including senior stakeholders Support the development of junior colleagues in their consulting skills and technical knowledge. What you need to have: Extensive industry experience within the construction sector Bachelor's Degree in an Engineering subject (or similar) Effective communications skills to liaise with senior management at various sites, delivering presentations and leading client and insurance market meetings A highly organised work ethic in order to achieve report deadlines and coordinate site visits with a range of clients and underwriters across a variety of countries An advanced engineering skill set including experience with process safety management, operations management, construction project management, asset integrity management and emergency response Able to travel up to 20-30% of the time, both one-day and longer trips. What makes you stand out? Experience working for an insurer or broker Time in a senior management position(s) or positions of technical influence Professional/Chartered/Fellow of Professional Institute Language skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Jun 13, 2025
Full time
R_309870 Consulting Director - Construction Specialist/Risk Engineering Marsh Advisory is seeking a talented individual to lead our construction risk engineering and consulting proposition in the UK. This role will be based in London. This is a unique opportunity to service UK clients and to develop and deliver a global service proposition for international clients who place business in the London insurance markets. You would be joining a Marsh team of over 1,000 construction professionals across 130 countries. Marsh Advisory provides clients with strategic advice and innovative solutions across a wide range of insurable and non-insurable risks. While the focus for this position will be risk engineering you would work with multi-disciplinary teams to support enterprise risk management, probable maximum loss (PML) studies, risk finance optimisation (RFO), claims management, and loss control solutions. You would be a lead member of our global construction risk advisory team. We will count on you to: Work with clients and colleagues to deliver the best risk management and insurance support for clients by accurately representing the risk profile of client assets to the insurance market Conduct surveys and create underwriting reports, risk improvement recommendations and loss estimates Lead and collaborate with multidisciplinary teams and internal experts to deliver risk assessments, insights and support to clients Build differentiated service offerings by working with our experts across operational risk consulting, strategic consulting, claims solutions and analytics. Improve the safety performance for our client through recommendations and implementation of best practices. Work with a specialist team of client executives, brokers and claims colleagues to provide technical information and support for insurance placement, tenders and requests for proposals. Liaise with insurance markets on technical topics. Developing thought-leadership publications to support clients in their understanding and delivery of improvement in construction risk engineering, risk management and safety management topics. Apply strong communications and influencing skills - capable of presenting complex analytical topics across all levels of an organization including senior stakeholders Support the development of junior colleagues in their consulting skills and technical knowledge. What you need to have: Extensive industry experience within the construction sector Bachelor's Degree in an Engineering subject (or similar) Effective communications skills to liaise with senior management at various sites, delivering presentations and leading client and insurance market meetings A highly organised work ethic in order to achieve report deadlines and coordinate site visits with a range of clients and underwriters across a variety of countries An advanced engineering skill set including experience with process safety management, operations management, construction project management, asset integrity management and emergency response Able to travel up to 20-30% of the time, both one-day and longer trips. What makes you stand out? Experience working for an insurer or broker Time in a senior management position(s) or positions of technical influence Professional/Chartered/Fellow of Professional Institute Language skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
We are seeking a talented individual to join our Marketing and Communications team at Marsh McLennan. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office. Regional Marketing Manager, UK and EMEA, Guy Carpenter The Marketing Manager leads and supports marketing communications needs for Guy Carpenter across the UK and EMEA. It supports and reports into our Global Marketing and Communications Leader for Guy Carpenter and is responsible for creating strategies, collateral materials for campaigns, and establishing and tracking KPIs. This role will be working across the Guy Carpenter business and marketing team to ensure an integrated approach to creating and launching campaigns. We will count on you to: Oversee the development and execution of commercially-focused marketing strategies. Be responsible for supporting the business to create/update value proposition and product and solutions collateral (all the marketing materials). Work with GC Subject Matter Experts and global content team to create thought leadership strategy aligned to the specific needs of regional/local clients, including messaging and assets for email marketing. Collaborate across marketing team to create a activation plans for content and products based on theme, target audience, etc. Partner with sales to ensure strategic business alignment with Go-to Market strategy, sales materials, Request for Proposal language, etc. Coordinate and work closely with Marsh McLennan marketing and communications professionals. What you need to have: Significant marketing and communications experience working in a large, complex, and matrixed environment, within the insurance or financial services sector, working with a wide variety of stakeholders to develop and execute Marketing and Communications strategies, campaigns, and tactics. Experience of delivering impactful campaigns in rapidly changing, highly-regulated, technologically dynamic environments. Excellent written, verbal and visual communication skills on both technical and non-technical matters. Proven ability to serve as a trusted and influential advisor and counselor to Senior executives, and to cultivate meaningful relationships with senior leaders and individuals of influence. Hands-on experience with marketing and communications technologies, including marketing automation software, social media, intranets and content management systems. Ability to understand, tailor and communicate complex business, legal and technical issues for various audiences. Proven ability to build a team without reporting lines through coaching, credibility, leadership. Understanding of marketing automation, data and analytics and customer journey-mapping. Strong knowledge and utilization of digital products such as Salesforce suite of products (Marketing Cloud), AEM and social media channels. What makes you stand out? Supervisory experience Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Jun 10, 2025
Full time
We are seeking a talented individual to join our Marketing and Communications team at Marsh McLennan. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office. Regional Marketing Manager, UK and EMEA, Guy Carpenter The Marketing Manager leads and supports marketing communications needs for Guy Carpenter across the UK and EMEA. It supports and reports into our Global Marketing and Communications Leader for Guy Carpenter and is responsible for creating strategies, collateral materials for campaigns, and establishing and tracking KPIs. This role will be working across the Guy Carpenter business and marketing team to ensure an integrated approach to creating and launching campaigns. We will count on you to: Oversee the development and execution of commercially-focused marketing strategies. Be responsible for supporting the business to create/update value proposition and product and solutions collateral (all the marketing materials). Work with GC Subject Matter Experts and global content team to create thought leadership strategy aligned to the specific needs of regional/local clients, including messaging and assets for email marketing. Collaborate across marketing team to create a activation plans for content and products based on theme, target audience, etc. Partner with sales to ensure strategic business alignment with Go-to Market strategy, sales materials, Request for Proposal language, etc. Coordinate and work closely with Marsh McLennan marketing and communications professionals. What you need to have: Significant marketing and communications experience working in a large, complex, and matrixed environment, within the insurance or financial services sector, working with a wide variety of stakeholders to develop and execute Marketing and Communications strategies, campaigns, and tactics. Experience of delivering impactful campaigns in rapidly changing, highly-regulated, technologically dynamic environments. Excellent written, verbal and visual communication skills on both technical and non-technical matters. Proven ability to serve as a trusted and influential advisor and counselor to Senior executives, and to cultivate meaningful relationships with senior leaders and individuals of influence. Hands-on experience with marketing and communications technologies, including marketing automation software, social media, intranets and content management systems. Ability to understand, tailor and communicate complex business, legal and technical issues for various audiences. Proven ability to build a team without reporting lines through coaching, credibility, leadership. Understanding of marketing automation, data and analytics and customer journey-mapping. Strong knowledge and utilization of digital products such as Salesforce suite of products (Marketing Cloud), AEM and social media channels. What makes you stand out? Supervisory experience Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
We are seeking a talented individual to join our Career Products Team at Mercer. This role is will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office. In this role, you will besupporting the Consultants in the management and delivery of HR consulting projects by collaborating closely with a diverse array of clients, operations, and regional teams. We will count on you to: Project Support: Assisting senior consultants in the delivery and management of various HR consulting projects, such as salary structure design, job evaluation, and performance management. Data Analysis: Analyzing data related to talent management, employee engagement, and compensation to provide insights and recommendations. Client Collaboration: Working closely with a diverse range of clients to understand their needs and help develop tailored solutions that align with their business objectives. Research: Conducting research on industry trends, best practices, and market benchmarks to inform consulting strategies and recommendations. Presentation Development: Preparing presentations and reports to communicate findings and recommendations to clients and stakeholders. Stakeholder Engagement: Collaborating with internal teams, including operations and regional teams, to ensure effective project delivery and client satisfaction. Training and Support: Providing training and support to clients on talent management tools and processes. What you need to have: Proven experience in HR and/or Consulting (related to Rewards, Performance Management and Competency Framework ) Proven project management skills Advanced skills in Excel. Masterful communication skills that captivate and clarify, ensuring messages are both engaging and effectively delivered. What makes you stand out? Experinece in management and delivery of HR consulting projects Able to thrive in a fast-paced setting that values innovation and constantly challenges the status quo. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Jun 10, 2025
Full time
We are seeking a talented individual to join our Career Products Team at Mercer. This role is will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office. In this role, you will besupporting the Consultants in the management and delivery of HR consulting projects by collaborating closely with a diverse array of clients, operations, and regional teams. We will count on you to: Project Support: Assisting senior consultants in the delivery and management of various HR consulting projects, such as salary structure design, job evaluation, and performance management. Data Analysis: Analyzing data related to talent management, employee engagement, and compensation to provide insights and recommendations. Client Collaboration: Working closely with a diverse range of clients to understand their needs and help develop tailored solutions that align with their business objectives. Research: Conducting research on industry trends, best practices, and market benchmarks to inform consulting strategies and recommendations. Presentation Development: Preparing presentations and reports to communicate findings and recommendations to clients and stakeholders. Stakeholder Engagement: Collaborating with internal teams, including operations and regional teams, to ensure effective project delivery and client satisfaction. Training and Support: Providing training and support to clients on talent management tools and processes. What you need to have: Proven experience in HR and/or Consulting (related to Rewards, Performance Management and Competency Framework ) Proven project management skills Advanced skills in Excel. Masterful communication skills that captivate and clarify, ensuring messages are both engaging and effectively delivered. What makes you stand out? Experinece in management and delivery of HR consulting projects Able to thrive in a fast-paced setting that values innovation and constantly challenges the status quo. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Claims Operations Leader Commercial Insurance Claims are typically large and complex; the Claims Operations teams who enable this advocacy add real value to the client process and are on the front line in many instances. To maintain our market leading position, we continue to invest in large-scale digital and data transformation initiatives across the Claims function. To ensure Claims Operations in France are aligned with these broader business objectives, we seek a transformation-focused people leader who can guide the team into the future. With responsibility for the France Claims Operations organization, you will direct claims operations activities to optimize effective and efficient service delivery. In this critical role, you will oversee processes and departmental strategy while managing the impact and delivery of change to increase team operational goals and maximize process efficiencies. This is an opportunity to explore innovative ways of maximizing operational leverage to continually deliver enhanced value to internal stakeholders and, most critically, Marsh Clients. What is in it for you? Drive a bold and innovative vision to transform Marsh's Claims Operations in France, supporting the delivery of the Operational Excellence (OpEx) agenda. Execute a Claims Optimization vision and set of priorities aligned with business, O&T, Claims Solutions, and customer needs. Own the delivery of a best-in-class operational Claims function leveraging workflows, automation, and process streamlining to operate more efficiently. We will count on you to: Provide vision, leadership, and strategic direction, operating as a hands-on leader to ensure goal achievement. Challenge existing practices and develop innovative solutions related to risks, operational controls, and efficiency initiatives to enhance shared operations management. Maintain and develop strong relationships with country advocacy teams and EU Claims Operations leadership to drive change. Drive change management within the organization, strengthening capabilities to deliver change and excellent customer outcomes. Manage stakeholder relationships to ensure consensus and successful change implementation. Lead and coach colleagues to meet KPIs and enhance client satisfaction in global claims management and services. Oversee the implementation of optimal role-cost-location alignment within the region through workflow management systems, establishing virtual centers of excellence. Lead efforts to improve claims processing efficiency by leveraging regional/international best practices and identifying opportunities for improvement, including claims fast-tracking between clients, insurers, and adjusters. Partner with regional and country leadership to innovate and execute new revenue models for Operations and Advocacy. Oversee the development and delivery of the target state Claims Operations organization, optimize location footprint, and manage the annual budget. What you need to have: 5-10+ years of claims leadership experience, ideally in insurance operations. Experience leading in a transformation environment. Stakeholder management skills with credibility and influence. A proven track record of independent leadership and acting as a change agent. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best talent and embrace diversity across various characteristics. We also support hybrid work, allowing remote work with in-office collaboration at least three days per week, including designated "anchor days" for full team in-person meetings.
Jun 09, 2025
Full time
Claims Operations Leader Commercial Insurance Claims are typically large and complex; the Claims Operations teams who enable this advocacy add real value to the client process and are on the front line in many instances. To maintain our market leading position, we continue to invest in large-scale digital and data transformation initiatives across the Claims function. To ensure Claims Operations in France are aligned with these broader business objectives, we seek a transformation-focused people leader who can guide the team into the future. With responsibility for the France Claims Operations organization, you will direct claims operations activities to optimize effective and efficient service delivery. In this critical role, you will oversee processes and departmental strategy while managing the impact and delivery of change to increase team operational goals and maximize process efficiencies. This is an opportunity to explore innovative ways of maximizing operational leverage to continually deliver enhanced value to internal stakeholders and, most critically, Marsh Clients. What is in it for you? Drive a bold and innovative vision to transform Marsh's Claims Operations in France, supporting the delivery of the Operational Excellence (OpEx) agenda. Execute a Claims Optimization vision and set of priorities aligned with business, O&T, Claims Solutions, and customer needs. Own the delivery of a best-in-class operational Claims function leveraging workflows, automation, and process streamlining to operate more efficiently. We will count on you to: Provide vision, leadership, and strategic direction, operating as a hands-on leader to ensure goal achievement. Challenge existing practices and develop innovative solutions related to risks, operational controls, and efficiency initiatives to enhance shared operations management. Maintain and develop strong relationships with country advocacy teams and EU Claims Operations leadership to drive change. Drive change management within the organization, strengthening capabilities to deliver change and excellent customer outcomes. Manage stakeholder relationships to ensure consensus and successful change implementation. Lead and coach colleagues to meet KPIs and enhance client satisfaction in global claims management and services. Oversee the implementation of optimal role-cost-location alignment within the region through workflow management systems, establishing virtual centers of excellence. Lead efforts to improve claims processing efficiency by leveraging regional/international best practices and identifying opportunities for improvement, including claims fast-tracking between clients, insurers, and adjusters. Partner with regional and country leadership to innovate and execute new revenue models for Operations and Advocacy. Oversee the development and delivery of the target state Claims Operations organization, optimize location footprint, and manage the annual budget. What you need to have: 5-10+ years of claims leadership experience, ideally in insurance operations. Experience leading in a transformation environment. Stakeholder management skills with credibility and influence. A proven track record of independent leadership and acting as a change agent. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best talent and embrace diversity across various characteristics. We also support hybrid work, allowing remote work with in-office collaboration at least three days per week, including designated "anchor days" for full team in-person meetings.
Senior US Casualty Broker What can you expect? The Senior US Casualty Broker is responsible for placement of and client management of Marsh's largest most complex US Casualty programs into the London Market. You will be responsible for new business production from US network for the US and Rest of the World placement teams. What you will be rewarded with? We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis. Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary. We will rely on you to: Negotiate with insurers to deliver placement Understand the clients' business strategic priorities, risk strategies and risk management needs and provides advice accordingly to successfully serve the client and develop any relevant products. Work with the team to seek growth opportunities and subsequently win new business Use knowledge of Commercial Insurance and the insurance market to review clients' exposures and loss experience and develop solutions for client individual needs. Working closely with colleagues to deliver renewal and placement strategies Assist in presentations to prospective clients and suggest innovative solutions to clients and colleagues to gain new clients and projects. Builds and maintains relationships with clients and is the primary point of contact for day-to-day service needs. What you need to have: Commercial Combined Insurance experience Excellent communication skills - both written (tenders, reports, presentations) and verbal (client meetings, colleague meetings and delivery of tenders and presentations) Proven organisation abilities and able to multi-task Diligence, accuracy and ability to work to strict deadlines and under pressure ACII/ equivalent or progress towards The right to work in the UK What makes you stand out: Client facing experience Market facing experience About Marsh Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . Follow Marsh on Twitter ; LinkedIn ; Facebook ; and YouTube , or subscribe to BRINK . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.
Dec 06, 2023
Full time
Senior US Casualty Broker What can you expect? The Senior US Casualty Broker is responsible for placement of and client management of Marsh's largest most complex US Casualty programs into the London Market. You will be responsible for new business production from US network for the US and Rest of the World placement teams. What you will be rewarded with? We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis. Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary. We will rely on you to: Negotiate with insurers to deliver placement Understand the clients' business strategic priorities, risk strategies and risk management needs and provides advice accordingly to successfully serve the client and develop any relevant products. Work with the team to seek growth opportunities and subsequently win new business Use knowledge of Commercial Insurance and the insurance market to review clients' exposures and loss experience and develop solutions for client individual needs. Working closely with colleagues to deliver renewal and placement strategies Assist in presentations to prospective clients and suggest innovative solutions to clients and colleagues to gain new clients and projects. Builds and maintains relationships with clients and is the primary point of contact for day-to-day service needs. What you need to have: Commercial Combined Insurance experience Excellent communication skills - both written (tenders, reports, presentations) and verbal (client meetings, colleague meetings and delivery of tenders and presentations) Proven organisation abilities and able to multi-task Diligence, accuracy and ability to work to strict deadlines and under pressure ACII/ equivalent or progress towards The right to work in the UK What makes you stand out: Client facing experience Market facing experience About Marsh Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . Follow Marsh on Twitter ; LinkedIn ; Facebook ; and YouTube , or subscribe to BRINK . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.