WINE BOX COMPANY LTD (WBC)

Who We Are WBC is the UK's largest wholesale supplier of gift packaging, protective packaging, fabric bags and retail display solutions to the speciality food and drinks trade. Established over 30 years ago, today our large portfolio of 10k clients range from small independents to large multiples and includes some of the worlds best-known brands. Weve grown steadily over the years and are looking for talented people to help us achieve our ambitious future expansion plans. WBC has a strong reputation for supplying high quality products and exceptional levels of service, were a customer focused business that strives to create a work culture that celebrates creativity, personality and hard work within a welcoming and inclusive environment. Who We Are Looking For Were seeking a skilled internal sales rep to join our rapidly growing sales team. Youll be working alongside a dedicated team supplying over 1800+ stocked lines to a wide range of sectors including food & drink retail, catering & hospitality, museums/attractions, fashion, cosmetics and leisure to name but a few. Youll be involved with and support all aspects of the sales process working directly with customers handling day to day enquiries whilst also supporting the senior sales team with their accounts/customers. Were looking for someone with strong organisational skills whos always ready to go above and beyond for customers and colleagues. This is an exciting opportunity to join a fast-paced, well-established business with a great reputation and ambitious growth plans. The successful candidate will be driven and have a positive and confident can-do attitude. Responsibilities Handling inbound customer enquiries by phone, email and online. Preparing quotations and processing orders. To work alongside and support Accounts Managers. Identifying new sales opportunities and routing to the appropriate account manager. Overseeing orders in production ensuring customer timelines are met. Maintaining regular communication with customers. Upselling and cross selling products across the business. Ensuring regular maintenance and updating of CRM records. Experience B2B sales experience preferred but not essential. Excellent verbal and written communications skills. Ability to work within a team as well as independently. Ability to multi-task, prioritize, and manage time effectively. Strong customer service skills & confident telephone manner. Experience working with CRM platform. What is In it For You? WBC is built on great people; we recognise that our staff are our greatest asset. Were unapologetic in believing that our best work is done in collaboration so if youre fed up with the work from home on your own vibe, join us and benefit from a fast-paced and creatively fun environment. Benefits Free lunches provided on site in the form of healthy food, snacks, and great coffee! 20 days of holiday per annum + 1 additional day per year (max 5). Christmas to New Year shutdown period, giving you extra days of paid leave. Opportunities for progression and promotion within the business. Automatic employer pension contribution helps you save for the future. 24-hour employee assistance program for staff and family members,7 days a week, 365 days a year, including legal, medical and life support. Free annual flu vaccine. Casual dress code. Supportive, creative, collaborative environment. Regular company socials, team lunches, and regular social events. JBRP1_UKTJ