Mission 4 Recruitment

Location: Northampton, NN1 Salary: 30,000 - 42,000 Working Hours: Monday- Friday Job Code: MJ2085 Operations Manager We are seeking a highly motivated Operations Manager to oversee operations for 15-20 sites located throughout the home counties. While the role is based out of the Hatfield office, a significant part of your time will be spent on-site, acting as a crucial link between operations teams and clients. The primary objective of this role is to support and mentor teams to deliver a consistent, high-quality service. Your success will be directly measured by your ability to foster strong client relationships and ensure business retention. Key Responsibilities: Provide hands-on management and support to operational teams, both on-site and through administrative duties. Conduct timely, face-to-face quality audits with clients to ensure satisfaction and maintain strong relationships. Monitor contract budgets, identifying and rectifying any overspending or inaccuracies. Serve as the main point of contact between operations teams and the office, ensuring a clear line of communication and completing KPI reports for key clients. Proactively manage customer complaints and site issues to find effective resolutions and prevent contract terminations. Oversee all site compliance and safety certifications. Manage HR cases to mitigate legal risks and protect the brand's reputation. Assist the sales team with presentations and site visits and handle strategic planning for new contract mobilisations. Manage recruitment and provide necessary resources to the teams. The successful candidate will have: Previous experience in a similar role where you have managed multiple sites Formal cleaning qualification. Health and Safety qualification IOSH or equivalent. (Desirable but not essential) Ability to plan, organise and prioritise assignments while producing high quality work to necessary deadlines Strong HR experience and skills to manage disciplinary process Being able to work under pressure and on multiple projects simultaneously Benefits: Company car Company events Company pension Free or subsidised travel Health & wellbeing programme Life insurance On-site parking Referral programme Transport links Work from home Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.

Location: Dartford, BR8 Salary: £30,000 - £40,000 Working Hours: Monday- Friday Job Code: MJ2083 Operations Manager We are seeking a highly motivated Operations Manager to oversee operations for 15-20 sites located throughout London and South London. While the role is based out of the Hatfield office, a significant part of your time will be spent on-site, acting as a crucial link between operations teams and clients. The primary objective of this role is to support and mentor teams to deliver a consistent, high-quality service. Your success will be directly measured by your ability to foster strong client relationships and ensure business retention. Key Responsibilities: Provide hands-on management and support to operational teams, both on-site and through administrative duties. Conduct timely, face-to-face quality audits with clients to ensure satisfaction and maintain strong relationships. Monitor contract budgets, identifying and rectifying any overspending or inaccuracies. Serve as the main point of contact between operations teams and the office, ensuring a clear line of communication and completing KPI reports for key clients. Proactively manage customer complaints and site issues to find effective resolutions and prevent contract terminations. Oversee all site compliance and safety certifications. Manage HR cases to mitigate legal risks and protect the brand's reputation. Assist the sales team with presentations and site visits and handle strategic planning for new contract mobilisations. Manage recruitment and provide necessary resources to the teams. The successful candidate will have: Previous experience in a similar role where you have managed multiple sites Formal cleaning qualification. Health and Safety qualification IOSH or equivalent. (Desirable but not essential) Ability to plan, organise and prioritise assignments while producing high quality work to necessary deadlines Strong HR experience and skills to manage disciplinary process Being able to work under pressure and on multiple projects simultaneously Benefits: Company car Company events Company pension Free or subsidised travel Health & wellbeing programme Life insurance On-site parking Referral programme Transport links Work from home Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.

Location: Enfield, EN1 Salary: £25,000 - £28,000 Working Hours: Monday Friday (9:00am 5:00pm) Job Code: JD1980 IT Assistant Are you a tech-savvy individual with a passion for IT? Our client in Enfield/Brimsdown is seeking a motivated IT Assistant to join their friendly and dynamic team. This is a fantastic opportunity to make a real impact, supporting multiple UK sites and helping colleagues with their IT needs. As a key member of this small but vital team, you'll play a crucial role in maintaining and updating systems, ensuring smooth operations across the organisation. While occasional travel to other sites may be required, you'll primarily be based in Enfield/Brimsdown. This is a chance to work alongside experienced professionals who are eager to mentor and support your development. While prior IT support experience is a plus, we're also keen to hear from individuals with a genuine enthusiasm for technology and a strong willingness to learn. If you're reliable, eager to contribute, and passionate about all things IT, we encourage you to apply! This is your chance to gain valuable experience and grow your IT career within a supportive and expanding environment. Key Responsibilities: Provide technical support across the company Responded to requests for assistance in a timely manner Support suers of the internal database raising a case external support where necessary Diagnose and fix issues with company issued hardware, including PC s, laptops, tablets and smartphones Proactively monitor email security filtering and anti-virus solutions Ensure devices are receiving latest security patches Proactively monitor Office 365 account Undertake projects at the request of the IT Manager such as auditing assets, enrolling devices into the system Help the company achieve Cyber Essential certification Gain an understanding of internal software tools to support users The successful candidate will have: Previous experience in an IT Support role is desirable but not essential Excellent customer service skills Friendly communication skills The ability to work well within a small team A strong interest in keeping up to date with the latest IT trends and technologies Benefits: 28 Days Holiday Inc. Bank Holidays Private Pension Company contribution 4% Life Assurance cover No weekends On Site Parking Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.

Location: Thundridge, SG12 Salary: £24,000 (OTE £30,000) Working Hours: Monday Friday Job Code: JD1982 Trainee Sales Executive Are you looking to kickstart your career? We're seeking enthusiastic individuals to join my clients dynamic team based near Ware. No previous sales experience is required as full training will be provided About the Role: As an Internal Sales Executive, you will play a vital role in generating new business opportunities for our Print and Telecoms company. Your primary responsibilities will include: Outbound calling to potential customers from an existing database Qualifying leads and booking appointments for the sales team Building strong rapport with customers and understanding their needs What We Offer: Competitive starting salary of £24,000 with the potential to earn up to £30,000 in your first year through commission Comprehensive product and sales training Excellent career progression opportunities 23 days annual leave plus Bank Holidays Fun and sociable work environment, including early finishes on Fridays and company events About You: A confident and outgoing personality Excellent communication and interpersonal skills A strong desire to succeed and progress within a sales environment Own transport due to location If you're a motivated individual looking to start an exciting career in sales, we want to hear from you! Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.