WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Mindshare: A Leading WPP Media Brand Mindshare delivers Good Growth for its clients. As "Growth Architects," we drive growth that benefits all stakeholders - better for people, planet, and business - by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary and Impact We're looking for a Strategy Director to join our team and help us champion inclusive, purposeful, and effective work that adds value to our clients' business and positively impacts our audience's lives. As the key strategist for Unilever (Foods & Personal Care) and Marks & Spencer's (Clothing & Home), you'll play a crucial role in supporting strategic planning excellence within our agency and contribute to our Good Growth vision. We value diversity of thought and believe it's essential to creating truly representative strategies. This role offers the opportunity to work with some of the nation's favourite brands and stay at the forefront of the evolving landscape of data-driven communication and digital commerce. About the role : Collaborate on strategic responses with the account team and strategy partner to ensure high-quality strategic and executional output Ensure that the strategic approach is 'full funnel' and connected across the consumer journey, capturing both short and long-term outcomes Develop an empathetic understanding of audiences to unlock insights that inform strategy. Work with teams to define a strategic approach to holistic measurement and testing Focus on innovation by working with teams to develop and activate opportunities that align with client objectives Proactively provide updates on emerging media innovations, opportunities, and changes in the media landscape Seek opportunities to grow existing client scopes and services where relevant to drive business growth Contribute to new business efforts as needed. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. About you : Gets to the heart of complex issues with command of detail and the bigger picture. Collaborates with clients and cross-disciplined teams to develop and execute strategic vision Possessing a strong understanding of performance marketing principles alongside brand marketing theory Balances provocation with pragmatism as required, whilst proactively looking for new insights and opportunities. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Jun 27, 2025
Full time
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Mindshare: A Leading WPP Media Brand Mindshare delivers Good Growth for its clients. As "Growth Architects," we drive growth that benefits all stakeholders - better for people, planet, and business - by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary and Impact We're looking for a Strategy Director to join our team and help us champion inclusive, purposeful, and effective work that adds value to our clients' business and positively impacts our audience's lives. As the key strategist for Unilever (Foods & Personal Care) and Marks & Spencer's (Clothing & Home), you'll play a crucial role in supporting strategic planning excellence within our agency and contribute to our Good Growth vision. We value diversity of thought and believe it's essential to creating truly representative strategies. This role offers the opportunity to work with some of the nation's favourite brands and stay at the forefront of the evolving landscape of data-driven communication and digital commerce. About the role : Collaborate on strategic responses with the account team and strategy partner to ensure high-quality strategic and executional output Ensure that the strategic approach is 'full funnel' and connected across the consumer journey, capturing both short and long-term outcomes Develop an empathetic understanding of audiences to unlock insights that inform strategy. Work with teams to define a strategic approach to holistic measurement and testing Focus on innovation by working with teams to develop and activate opportunities that align with client objectives Proactively provide updates on emerging media innovations, opportunities, and changes in the media landscape Seek opportunities to grow existing client scopes and services where relevant to drive business growth Contribute to new business efforts as needed. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. About you : Gets to the heart of complex issues with command of detail and the bigger picture. Collaborates with clients and cross-disciplined teams to develop and execute strategic vision Possessing a strong understanding of performance marketing principles alongside brand marketing theory Balances provocation with pragmatism as required, whilst proactively looking for new insights and opportunities. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Role Objective The Account Director role will support the Business Director in the team with the day to day running of and overall AV strategic direction of the accounts. You will be responsible for the team's buying output and planning AV campaigns from start to finish. This will entail building close relationships with the team, department, media owners, internal planning teams and clients. The role covers TV, Video, Radio and Cinema. You will be part of a small team of 5 working closely together to meet client needs, the clients will be PayPal , First Group , Huel , EFD and TK Maxx . About the role BUYING AND PLANNING Manage set up and overall delivery of AV campaigns Hold regular buying catch ups with the team Demonstrate a thorough understanding of all AV tools and processes - including Media Ocean, Caria, TechEdge Collate and present implementational plans and campaign results both internally and externally, working closely with other disciplines within the agency Evaluate media options and demonstrate knowledge of the AV marketplace Demonstrate accurate AV budget forecasting by account Strong working knowledge of all the GroupM AV tracking software and keep these up to date and accurate Track and deliver audit targets Understand deal parameters within both Mindshare and GroupM and their impact on planning/buying targets Identify incremental revenue opportunities across client base CLIENT MANAGEMENT Ensure all client requests are met/surpassed and manage client expectations Develop and demonstrate an understanding of the client industry sector and competitor behaviour Understand your client's business and build a good relationship with them Contribute to the creation of campaign strategy, planning and review meetings/documents Understand and deliver all buying guarantees that Mindshare are contracted to deliver on your clients' business Ensure all billing is received in the correct format and at the correct time Ensure proper process is followed in relation to SOX compliance and plan approval/purchase order receipt before campaigns go live INTERNAL RELATIONSHIPS Establish an understanding of how AV fits into the overall marketing mix Develop collaborative relationships with the other departments within Mindshare such as Connections Planning to deliver an integrated service to clients Work collaboratively with and support the Business Director to ensure all department, agency and client objectives are met Managing and prioritising your workload and the team's Developing team members via check ins, KPI setting and appraisals Display strong attention to detail and quality control with both your own output and the output of team Work on new business pitches EXTERNAL RELATIONSHIPS Develop strong relationships with relevant media owners at an appropriate level Lead a coordination team Develop relationships with necessary external agencies on relevant client businesses to ensure an integrated approach (e.g. creative agency, media auditors) Be an effective ambassador for Mindshare in all dealings About you A solid understanding of planning and buying AV media Ability to train and pass on this knowledge to junior team members Strong stakeholder relationships - at all levels A high degree of literacy and ability to communicate effectively both in writing and over the phone. Strong attention to detail , ability to problem solve and a pro-active attitude. What we can offer you A strong salary commensurate and in-line with relevant experience 25 days annual leave and your birthday day off Ongoing internal and external training opportunities The opportunity to attend industry conferences and awards nights Career and personal progression Excellent pension matching structure About Mindshare Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK - such as Unilever, Ford, KFC, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands. Our approach Our ambition is to drive Good Growth for our clients. Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives. Good Growth is a big ambition - one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact. Working for Mindshare Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating. Committed to Diversity & Inclusion We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM , Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.
Feb 11, 2025
Full time
Role Objective The Account Director role will support the Business Director in the team with the day to day running of and overall AV strategic direction of the accounts. You will be responsible for the team's buying output and planning AV campaigns from start to finish. This will entail building close relationships with the team, department, media owners, internal planning teams and clients. The role covers TV, Video, Radio and Cinema. You will be part of a small team of 5 working closely together to meet client needs, the clients will be PayPal , First Group , Huel , EFD and TK Maxx . About the role BUYING AND PLANNING Manage set up and overall delivery of AV campaigns Hold regular buying catch ups with the team Demonstrate a thorough understanding of all AV tools and processes - including Media Ocean, Caria, TechEdge Collate and present implementational plans and campaign results both internally and externally, working closely with other disciplines within the agency Evaluate media options and demonstrate knowledge of the AV marketplace Demonstrate accurate AV budget forecasting by account Strong working knowledge of all the GroupM AV tracking software and keep these up to date and accurate Track and deliver audit targets Understand deal parameters within both Mindshare and GroupM and their impact on planning/buying targets Identify incremental revenue opportunities across client base CLIENT MANAGEMENT Ensure all client requests are met/surpassed and manage client expectations Develop and demonstrate an understanding of the client industry sector and competitor behaviour Understand your client's business and build a good relationship with them Contribute to the creation of campaign strategy, planning and review meetings/documents Understand and deliver all buying guarantees that Mindshare are contracted to deliver on your clients' business Ensure all billing is received in the correct format and at the correct time Ensure proper process is followed in relation to SOX compliance and plan approval/purchase order receipt before campaigns go live INTERNAL RELATIONSHIPS Establish an understanding of how AV fits into the overall marketing mix Develop collaborative relationships with the other departments within Mindshare such as Connections Planning to deliver an integrated service to clients Work collaboratively with and support the Business Director to ensure all department, agency and client objectives are met Managing and prioritising your workload and the team's Developing team members via check ins, KPI setting and appraisals Display strong attention to detail and quality control with both your own output and the output of team Work on new business pitches EXTERNAL RELATIONSHIPS Develop strong relationships with relevant media owners at an appropriate level Lead a coordination team Develop relationships with necessary external agencies on relevant client businesses to ensure an integrated approach (e.g. creative agency, media auditors) Be an effective ambassador for Mindshare in all dealings About you A solid understanding of planning and buying AV media Ability to train and pass on this knowledge to junior team members Strong stakeholder relationships - at all levels A high degree of literacy and ability to communicate effectively both in writing and over the phone. Strong attention to detail , ability to problem solve and a pro-active attitude. What we can offer you A strong salary commensurate and in-line with relevant experience 25 days annual leave and your birthday day off Ongoing internal and external training opportunities The opportunity to attend industry conferences and awards nights Career and personal progression Excellent pension matching structure About Mindshare Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK - such as Unilever, Ford, KFC, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands. Our approach Our ambition is to drive Good Growth for our clients. Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives. Good Growth is a big ambition - one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact. Working for Mindshare Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating. Committed to Diversity & Inclusion We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM , Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.
We are looking for a Regional Planning Director to join the Mindshare team, working closely across some of the world's leading brands to deliver best in class client service, media and marketing planning expertise, operational acceleration and bigger picture digital leadership. You will be responsible for the regional strategy and planning with a heavy digital focus, as well as seamlessly integrating digital media and into other media channels and be the champion of media integration with media, data and technology at the heart for Volvo EMEA. You'll have the opportunity to work across markets and teams building strong relationships with all key stakeholders (clients, fellow Planning experts, and various other Mindshare teams). You must be positive, proactive and solutions driven at the heart. We operate a fully integrated cross channel approach to deliver Volvo's media objectives. This role is dedicated to leading a group of markets integrated planning responses in collaboration with MS local market teams and our regional clients, client leadership and operational project management in the hub. Working alongside a specialist channel delivery team and an overarching digital hub lead. Whilst being a key point of daily contact for our local hub connectors in applicable markets, you will also be responsible for building a strong relationship with the Volvo EMEA media team, Local Volvo stakeholders, Local Volvo Mindshare teams & Mindshare Global Client Leadership team. A digital native and expert in cross-channel video, programmatic, search and social media, you'll play a key role in shaping the client's approach to brand and performance focused, multi-layered campaigns. With a strong sense of professional curiosity and interested in developing your knowledge of issues within the digital industry, you'll provide a knowledgeable point of view on matters that are currently being debated and that directly impact our client's broader business (not just live campaigns and markets). REPORTING STRUCTURE The Regional Planning Director will report directly to the Regional Planning Director. You will work directly, day to day with our Planning Directors, local markets, and channel delivery specialists to ensure consistent high-quality output for our client stakeholders. In this role you will have two direct reports, a planning account manager & a planning account executive. Supporting the delivery requirements for the markets you cover within the region. ABOUT YOU: ATTITUDE Positive, enthusiastic with a can-do attitude Open and consultative approach with colleagues and clients A team player who is interested in and excited to learn more about the world of media and the travel industry Ability to communicate succinctly in all directions A mindset of continuous development across all real time disciplines, not adhering to siloed platforms but rather adopting a growth hacking mentality An interest in how creativity and data join to deliver tangible results SKILLS 5 years+ of strong media planning & buying experience. Ideally local and global. Well versed in media planning across channels (with a digital focus on social, Search & programmatic) and have knowledge about connecting digital and offline media. Understanding of brand and demand media planning capabilities. Excellent client facing communication & presentation skills. To be data-driven and detail oriented, questioning wisdoms and suggesting new approaches Confidence in presenting conceptual topics in a simple, meaningful manner, with the ability to transform marketing challenges into solutions Proven track record of working closely with clients on projects and ability to balance client goals and profitability A thorough understanding of how digital media supports and integrates with other media channels, both owned and paid Hands on knowledge tools such as GA 360, search trends, ad servers ( e.g. GCM), social analytics (e.g. Crimson Hexagon), data visualization & analysis tools KEY PRINCIPALS FOR SUCCESS The individual will be expected to use their own initiative to manage and coordinate workstreams to deliver integrated campaigns, spanning multiple teams. You will lead by example, creating an environment where all members of the team have an opportunity to fulfil their potential and deliver exceptional work for our clients. Owner of the end-to-end client key deliverables for your market/s and team, and work in full collaboration with the local connector as one Mindshare unit. ( e.g. quarterly/yearly planning & QBR process) Maintain clear, regular contact with senior Volvo account leadership to surface successes and challenges, to be shared or remedied quickly before escalation PERFORMANCE MEASURES Motivated teams - measured via 360 and informal feedback. Client satisfaction via formal and constructive feedback. Strong relationships with all key contacts via 360 and informal feedback. Demonstrating skills and behaviors as outlined above, leading by example. Involvement in wider Mindshare Outcomes initiatives. PRINCIPAL RESPONSIBLITES IN DETAIL Delivering client performance Focusing on integration across central and local to drive digital strategy & data driven marketing in line with offline activations and brand goals In partnership with local team and hub lead - lead the planning conversation for Volvo client stakeholders Lead and present strategies, media plans/ documents incorporating communication goals, recommendations, rationale, ideas and implementation, planning costs and budget splits and KPI's relevant to your markets Collaborate with varying teams on plans, insights and recommendations Ensure reporting is focused on actionable insight. Be able to surface and share insights back to the client, and work with the team to surface optimisation opportunities Develop understanding of the Volvo business - across new cars, used cars, business, aftersales and subscriptions Maintain and manage a clear annual plan for all focus markets that denotes upcoming campaigns, activities and timeline requirements Developing our product : Support the activation lead to create and maintain account roadmaps for every client covering planning and channel development and maturity Driving our process In partnership with local team and hub lead - lead the planning conversation for Volvo client stakeholders Lead and present strategies, media plans/ documents incorporating communication goals, recommendations, rationale, ideas and implementation, planning costs and budget splits and KPI's Collaborate with team on plans, insights and recommendations Ensure reporting is focused on actionable insight. Be able to surface and share insights back to the client, and work with the team to surface optimisation opportunities Develop understanding of the Volvo business - across new cars, used cars, business, aftersales and subscriptions Involvement in regional Joint Business Plan workstreams with Facebook and Google Surface and share great work from the team, internally & externally. Contribute to case studies. Points of View and lead area of planning expertise to support the team keeping on top of the latest trends or tech. A clear and concise style of writing with confident, persuasive presentation skills. Build and maintain relationships with local client leads, offering strategic guidance to help grow the business and strengthen the relationship. Inspiring our people Work in collaboration with the other Planning Director's and the activation team. Maintain a positive attitude towards all areas of our work and looking for opportunities and solutions from challenges. Play an integral role in fostering and driving a culture of collaboration and best practice within the Planning & activation teams and beyond. Establish a relationship with key clients, through QBRs/proactive projects. Maintain a strong line of communication with all team members especially with the increase in remote working. Its critical to know when to raise issues to prevent further escalation. Provide direct support to your line reports from 360 yearly reviews, goal setting and 1:1 support. Ensure allocation of resource is balanced across your team. Ensuring our profitability Ensure adhere to best-in-class financial management and reconciliation. Including timesheets etc.
Dec 10, 2022
Full time
We are looking for a Regional Planning Director to join the Mindshare team, working closely across some of the world's leading brands to deliver best in class client service, media and marketing planning expertise, operational acceleration and bigger picture digital leadership. You will be responsible for the regional strategy and planning with a heavy digital focus, as well as seamlessly integrating digital media and into other media channels and be the champion of media integration with media, data and technology at the heart for Volvo EMEA. You'll have the opportunity to work across markets and teams building strong relationships with all key stakeholders (clients, fellow Planning experts, and various other Mindshare teams). You must be positive, proactive and solutions driven at the heart. We operate a fully integrated cross channel approach to deliver Volvo's media objectives. This role is dedicated to leading a group of markets integrated planning responses in collaboration with MS local market teams and our regional clients, client leadership and operational project management in the hub. Working alongside a specialist channel delivery team and an overarching digital hub lead. Whilst being a key point of daily contact for our local hub connectors in applicable markets, you will also be responsible for building a strong relationship with the Volvo EMEA media team, Local Volvo stakeholders, Local Volvo Mindshare teams & Mindshare Global Client Leadership team. A digital native and expert in cross-channel video, programmatic, search and social media, you'll play a key role in shaping the client's approach to brand and performance focused, multi-layered campaigns. With a strong sense of professional curiosity and interested in developing your knowledge of issues within the digital industry, you'll provide a knowledgeable point of view on matters that are currently being debated and that directly impact our client's broader business (not just live campaigns and markets). REPORTING STRUCTURE The Regional Planning Director will report directly to the Regional Planning Director. You will work directly, day to day with our Planning Directors, local markets, and channel delivery specialists to ensure consistent high-quality output for our client stakeholders. In this role you will have two direct reports, a planning account manager & a planning account executive. Supporting the delivery requirements for the markets you cover within the region. ABOUT YOU: ATTITUDE Positive, enthusiastic with a can-do attitude Open and consultative approach with colleagues and clients A team player who is interested in and excited to learn more about the world of media and the travel industry Ability to communicate succinctly in all directions A mindset of continuous development across all real time disciplines, not adhering to siloed platforms but rather adopting a growth hacking mentality An interest in how creativity and data join to deliver tangible results SKILLS 5 years+ of strong media planning & buying experience. Ideally local and global. Well versed in media planning across channels (with a digital focus on social, Search & programmatic) and have knowledge about connecting digital and offline media. Understanding of brand and demand media planning capabilities. Excellent client facing communication & presentation skills. To be data-driven and detail oriented, questioning wisdoms and suggesting new approaches Confidence in presenting conceptual topics in a simple, meaningful manner, with the ability to transform marketing challenges into solutions Proven track record of working closely with clients on projects and ability to balance client goals and profitability A thorough understanding of how digital media supports and integrates with other media channels, both owned and paid Hands on knowledge tools such as GA 360, search trends, ad servers ( e.g. GCM), social analytics (e.g. Crimson Hexagon), data visualization & analysis tools KEY PRINCIPALS FOR SUCCESS The individual will be expected to use their own initiative to manage and coordinate workstreams to deliver integrated campaigns, spanning multiple teams. You will lead by example, creating an environment where all members of the team have an opportunity to fulfil their potential and deliver exceptional work for our clients. Owner of the end-to-end client key deliverables for your market/s and team, and work in full collaboration with the local connector as one Mindshare unit. ( e.g. quarterly/yearly planning & QBR process) Maintain clear, regular contact with senior Volvo account leadership to surface successes and challenges, to be shared or remedied quickly before escalation PERFORMANCE MEASURES Motivated teams - measured via 360 and informal feedback. Client satisfaction via formal and constructive feedback. Strong relationships with all key contacts via 360 and informal feedback. Demonstrating skills and behaviors as outlined above, leading by example. Involvement in wider Mindshare Outcomes initiatives. PRINCIPAL RESPONSIBLITES IN DETAIL Delivering client performance Focusing on integration across central and local to drive digital strategy & data driven marketing in line with offline activations and brand goals In partnership with local team and hub lead - lead the planning conversation for Volvo client stakeholders Lead and present strategies, media plans/ documents incorporating communication goals, recommendations, rationale, ideas and implementation, planning costs and budget splits and KPI's relevant to your markets Collaborate with varying teams on plans, insights and recommendations Ensure reporting is focused on actionable insight. Be able to surface and share insights back to the client, and work with the team to surface optimisation opportunities Develop understanding of the Volvo business - across new cars, used cars, business, aftersales and subscriptions Maintain and manage a clear annual plan for all focus markets that denotes upcoming campaigns, activities and timeline requirements Developing our product : Support the activation lead to create and maintain account roadmaps for every client covering planning and channel development and maturity Driving our process In partnership with local team and hub lead - lead the planning conversation for Volvo client stakeholders Lead and present strategies, media plans/ documents incorporating communication goals, recommendations, rationale, ideas and implementation, planning costs and budget splits and KPI's Collaborate with team on plans, insights and recommendations Ensure reporting is focused on actionable insight. Be able to surface and share insights back to the client, and work with the team to surface optimisation opportunities Develop understanding of the Volvo business - across new cars, used cars, business, aftersales and subscriptions Involvement in regional Joint Business Plan workstreams with Facebook and Google Surface and share great work from the team, internally & externally. Contribute to case studies. Points of View and lead area of planning expertise to support the team keeping on top of the latest trends or tech. A clear and concise style of writing with confident, persuasive presentation skills. Build and maintain relationships with local client leads, offering strategic guidance to help grow the business and strengthen the relationship. Inspiring our people Work in collaboration with the other Planning Director's and the activation team. Maintain a positive attitude towards all areas of our work and looking for opportunities and solutions from challenges. Play an integral role in fostering and driving a culture of collaboration and best practice within the Planning & activation teams and beyond. Establish a relationship with key clients, through QBRs/proactive projects. Maintain a strong line of communication with all team members especially with the increase in remote working. Its critical to know when to raise issues to prevent further escalation. Provide direct support to your line reports from 360 yearly reviews, goal setting and 1:1 support. Ensure allocation of resource is balanced across your team. Ensuring our profitability Ensure adhere to best-in-class financial management and reconciliation. Including timesheets etc.