Lancashire Cricket Club

Location: Manchester, Greater Manchester, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About Us Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK's most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-starhotel with 250 rooms;and an on-site Caffè Nero. It's a unique place to build a career where no two days are ever the same! The Opportunity Emirates Old Trafford, the home of Lancashire Cricket Club, is seeking a Security Officer to join our Operations Team. The role will support the Safety Management Team in delivering effective access control, monitoring and loss prevention services across the venue. The successful candidate will play an important part in maintaining a safe and secure environment, ensuring the wellbeing, health and safety of all staff, contractors, customers and visitors. What You'll Be Doing Maintain a vigilant but professional presence across the site, monitoring staff, visitors and contractors to ensure their safety and wellbeing. Control access to the venue, preventing unauthorised entry to restricted areas and coordinating security equipment as required. Carry out regular patrols and inspections of the stadium and partner premises in line with operational procedures. Monitor CCTV systems on both match days and non-match days, identifying and responding to any suspicious activity. Respond promptly and effectively to emergencies, disturbances and medical incidents, escalating where necessary to the Safety Team, Police or emergency services. Identify risks, hazards and maintenance issues, reporting them in line with company procedures to protect people and property. Accurately record and report incidents, accidents and breaches of Health, Safety or Security policy. Work closely with the Safety Officer and wider teams to ensure appropriate security coverage for day-to-day operations and events. Participate in structured shift handovers, ensuring clear communication of ongoing issues and operational requirements. Complete required administrative duties and undertake additional security-related tasks as directed by your line manager. What You'll Bring A valid, in-date SIA Door Supervisor licence and Level 2 Award in CCTV Operations. Previous security experience within a large, high-footfall environment such as a sports stadium, entertainment venue or shopping centre. Experience operating CCTV systems, including reviewing and downloading footage to support investigations. Strong written and verbal communication skills, with the confidence to challenge appropriately and engage with individuals at all levels. A calm and professional approach when dealing with incidents or difficult situations. Strong organisational, analytical and problem-solving skills, with the ability to produce accurate written reports. Good IT skills, including experience using Microsoft Word, Excel and Outlook. High attention to detail and the ability to work accurately and effectively to tight deadlines. Professional presentation and a commitment to maintaining appropriate standards in a front-facing role. A Level 2 or Level 3 qualification in Spectator Safety would be advantageous. What We Offer At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career. Wellbeing & Security Enhanced pension scheme Life assurance scheme Health Cash Plan covering everyday healthcare costs (including optical and dental) Confidential on-site counsellor Work-life Balance Enhanced annual leave, increasing with length of service Annual leave purchasing scheme Flexible working arrangements, including hybrid working and TOIL (where role requirements allow) Family & Life Moments Enhanced maternity, adoption and paternity pay Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave Development & Community One paid volunteer day each year Up to five personal development days annually Career break opportunities (subject to eligibility) Being part of Lancashire Cricket Two Lancashire Cricket Club memberships Staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn Regular team events and colleague recognition awards Safeguarding Statement Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone's responsibility. Lancashire Cricket proudly agrees to, and abides by, the ECB Safe Hands Policy. For roles involving regulated activity or contact with children, young people, or adults at risk, Lancashire Cricket operates safer recruitment processes. This includes the requirement to complete the appropriate level of ECB DBS clearance before employment can commence, if this role is classified as a regulated activity. Equal Opportunities We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds. It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the communities we serve across the North-West. In line with Sport England Guidance, we welcome applications from individuals with the appropriate skills and experience that can contribute to improving diversity of representation and thinking across the Club.