Facilities Supervisor Facilities & Front of House, London Position details Main information Closing date: 18/09/2026 Term type: Permanent Working hours: 37.5 Business Unit: Facilities & Front of House Location: London The Role The role of Facilities Supervisor will be to assist the Facilities Manager with the day-to-day operational running of the sites and assist in the provision of an efficient, effective and economic Building and Facilities service across the firm. We are recruiting for two Facilities Supervisor s, who will have responsibility for the day-to-day supervision of the local facilities team s, one to cover London, Oxford and Thame, and the other to cover Bath, Bristol and Swindon. As and when necessary, the duties include travel to the sites for which you are responsible. Key Responsibilities Personalised Client Service Support the Facilities Managers in the operation and implementation of the life cycle maintenance provisions Manage, liaise with and co-ordinate all contractors on site Support the Facilities Manager in relation to energy management, carbon reduction, and environmental initiatives to comply with company policies and procedures, and external legislation Manage procedures, SLA s & delivery of all building/property services as directed, in addition to tenant issues and project works Act as the point of contact for staff at base location(s) Sustainable Growth Maintain and continue to develop appropriate expertise and knowledge of current technologies, strategies and legislation to support the role and advise on future developments Demonstrate knowledge of current Health and Safety procedures and legislation. If required be part of the Health and Safety Committee Dynamic Culture Leadership of the local facilities teams on a day-to-day basis, always ensuring adequate staff resource and have the responsibility to ensure all on the ground operations are carried out to a high standard. Ensure that the teams responsibilities at each location are carried out promptly and without delay. Always act as an ambassador for the Facilities Department As directed be fully prepared to work at, and cover for, colleagues at all the Firms locations To act as the day-to-day responsible person for the operations of the facilities teams at each location, Act as a point of contact in the absence of the Facilities Managers for all location issues Financial & Operational Excellence Operate and continuously improve upon facilities management strategy providing high quality, cost-effective services within agreed budgets Approve all invoices in a timely manner and pass to Accounts for payment in accordance with agreed delegated authority limits Skills, Experience, and Attributes Experience within a similar role and/or environment Knowledge of health, safety & welfare regulations is essential Driving licence and the ability to travel to the different office locations About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. Over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self. You can find out more about our ED&I initiatives here.
Jul 31, 2026
Full time
Facilities Supervisor Facilities & Front of House, London Position details Main information Closing date: 18/09/2026 Term type: Permanent Working hours: 37.5 Business Unit: Facilities & Front of House Location: London The Role The role of Facilities Supervisor will be to assist the Facilities Manager with the day-to-day operational running of the sites and assist in the provision of an efficient, effective and economic Building and Facilities service across the firm. We are recruiting for two Facilities Supervisor s, who will have responsibility for the day-to-day supervision of the local facilities team s, one to cover London, Oxford and Thame, and the other to cover Bath, Bristol and Swindon. As and when necessary, the duties include travel to the sites for which you are responsible. Key Responsibilities Personalised Client Service Support the Facilities Managers in the operation and implementation of the life cycle maintenance provisions Manage, liaise with and co-ordinate all contractors on site Support the Facilities Manager in relation to energy management, carbon reduction, and environmental initiatives to comply with company policies and procedures, and external legislation Manage procedures, SLA s & delivery of all building/property services as directed, in addition to tenant issues and project works Act as the point of contact for staff at base location(s) Sustainable Growth Maintain and continue to develop appropriate expertise and knowledge of current technologies, strategies and legislation to support the role and advise on future developments Demonstrate knowledge of current Health and Safety procedures and legislation. If required be part of the Health and Safety Committee Dynamic Culture Leadership of the local facilities teams on a day-to-day basis, always ensuring adequate staff resource and have the responsibility to ensure all on the ground operations are carried out to a high standard. Ensure that the teams responsibilities at each location are carried out promptly and without delay. Always act as an ambassador for the Facilities Department As directed be fully prepared to work at, and cover for, colleagues at all the Firms locations To act as the day-to-day responsible person for the operations of the facilities teams at each location, Act as a point of contact in the absence of the Facilities Managers for all location issues Financial & Operational Excellence Operate and continuously improve upon facilities management strategy providing high quality, cost-effective services within agreed budgets Approve all invoices in a timely manner and pass to Accounts for payment in accordance with agreed delegated authority limits Skills, Experience, and Attributes Experience within a similar role and/or environment Knowledge of health, safety & welfare regulations is essential Driving licence and the ability to travel to the different office locations About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. Over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self. You can find out more about our ED&I initiatives here.
Closing date: 21/08/2026 Term type: Permanent Working hours: 37.5 Business Unit: Personal Injury Location: London The Role As a Legal Assistant you will provide an efficient and effective administrative support to the team in which you work, enabling the team/department to function effectively and achieve its objectives. To ensure that work done by the team/ department complies with internal quality standards and external requirements. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times. Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities Financial & Operational Excellence Time record for all work where possible Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skills, Experience, and Attributes Previous experience within a Secretarial or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Jul 25, 2026
Full time
Closing date: 21/08/2026 Term type: Permanent Working hours: 37.5 Business Unit: Personal Injury Location: London The Role As a Legal Assistant you will provide an efficient and effective administrative support to the team in which you work, enabling the team/department to function effectively and achieve its objectives. To ensure that work done by the team/ department complies with internal quality standards and external requirements. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times. Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities Financial & Operational Excellence Time record for all work where possible Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skills, Experience, and Attributes Previous experience within a Secretarial or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Closing date:21/08/2026 Term type:Permanent Working hours:37.5 Business Unit: Private Client Location: Oxford The Role We are recruiting for two Legal Assistants to join our Private Client team in Oxford. As a Legal Assistant you will provide an efficient and effective administrative support to the team in which you work, enabling the team/department to function effectively and achieve its objectives. To ensure that work done by the team/ department complies with internal quality standards and external requirements. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities Financial & Operational Excellence Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skills, Experience, and Attributes Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Jul 25, 2026
Full time
Closing date:21/08/2026 Term type:Permanent Working hours:37.5 Business Unit: Private Client Location: Oxford The Role We are recruiting for two Legal Assistants to join our Private Client team in Oxford. As a Legal Assistant you will provide an efficient and effective administrative support to the team in which you work, enabling the team/department to function effectively and achieve its objectives. To ensure that work done by the team/ department complies with internal quality standards and external requirements. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities Financial & Operational Excellence Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skills, Experience, and Attributes Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
The Role As a Paralegal in the team you will provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision. Key Responsibilities Personalised Client Service Key Responsibilities Personalised Client Service Undertake fee earning tasks to assist with running of a caseload with a view to run their own caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client s instructions Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly Highlight and escalate any issues to qualified lawyers Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Ensure adherence to all affiliations and standards connected to the department Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures All administrative duties associated with this role Sustainable Growth Support fee earners to prepare for BD & marketing activities Attend RWKG BD events where appropriate Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Begin to build business relationships with 3rd parties under supervision (e.g. agents, referrers, experts), responding to enquiries and building a good rapport Dynamic Culture Demonstrate proactivity and creativity by seeking and suggesting improvements Develop meaningful relationships based on trust and provide support to your team Have pride in all work that you do and seek the best outcome for your work, your team and the Firm Be open, inclusive and supportive of others in the Firm, both in your team and business wide Financial & Operational Excellence Time record all work and work towards a fee earning target set (£20,000 up to £85,000) Work towards personal objectives, recording progress within About Me Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate. Skills, Experience, and Attributes Legal qualifications (LLB or CILEx) (desirable). Previous experience within a legal support or administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). Ability to undertake basic legal work under supervision and use initiative where required (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Jul 25, 2026
Full time
The Role As a Paralegal in the team you will provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision. Key Responsibilities Personalised Client Service Key Responsibilities Personalised Client Service Undertake fee earning tasks to assist with running of a caseload with a view to run their own caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client s instructions Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly Highlight and escalate any issues to qualified lawyers Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Ensure adherence to all affiliations and standards connected to the department Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures All administrative duties associated with this role Sustainable Growth Support fee earners to prepare for BD & marketing activities Attend RWKG BD events where appropriate Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Begin to build business relationships with 3rd parties under supervision (e.g. agents, referrers, experts), responding to enquiries and building a good rapport Dynamic Culture Demonstrate proactivity and creativity by seeking and suggesting improvements Develop meaningful relationships based on trust and provide support to your team Have pride in all work that you do and seek the best outcome for your work, your team and the Firm Be open, inclusive and supportive of others in the Firm, both in your team and business wide Financial & Operational Excellence Time record all work and work towards a fee earning target set (£20,000 up to £85,000) Work towards personal objectives, recording progress within About Me Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate. Skills, Experience, and Attributes Legal qualifications (LLB or CILEx) (desirable). Previous experience within a legal support or administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). Ability to undertake basic legal work under supervision and use initiative where required (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Closing date: 04/09/2026 Term type: Permanent Working hours: 37.5 Business Unit: Employment Location: Bristol The Role As a Paralegal in the team you will provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision. Key Responsibilities Personalised Client Service Undertake fee earning tasks to assist with running of a caseload with a view to run their own caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks Supporting fee earners with Employment Tribunal claims (such as bundling and disclosure) Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client s instructions Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly Highlight and escalate any issues to qualified lawyers Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Ensure adherence to all affiliations and standards connected to the department Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures All administrative duties associated with this role Sustainable Growth Support fee earners to prepare for BD & marketing activities Attend RWKG BD events where appropriate Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Begin to build business relationships with 3rd parties under supervision (e.g. agents, referrers, experts), responding to enquiries and building a good rapport Dynamic Culture Demonstrate proactivity and creativity by seeking and suggesting improvements Develop meaningful relationships based on trust and provide support to your team Have pride in all work that you do and seek the best outcome for your work, your team and the Firm Be open, inclusive and supportive of others in the Firm, both in your team and business wide Financial & Operational Excellence Time record all work and work towards a fee earning target set (£20,000 up to £60,000) Work towards personal objectives, recording progress within About Me Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate. Skills, Experience, and Attributes Legal qualifications (LLB or CILEx) (desirable but not essential). Previous experience within a legal support or administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). Ability to undertake basic legal work under supervision and use initiative where required (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Jul 25, 2026
Full time
Closing date: 04/09/2026 Term type: Permanent Working hours: 37.5 Business Unit: Employment Location: Bristol The Role As a Paralegal in the team you will provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision. Key Responsibilities Personalised Client Service Undertake fee earning tasks to assist with running of a caseload with a view to run their own caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks Supporting fee earners with Employment Tribunal claims (such as bundling and disclosure) Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client s instructions Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly Highlight and escalate any issues to qualified lawyers Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Ensure adherence to all affiliations and standards connected to the department Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures All administrative duties associated with this role Sustainable Growth Support fee earners to prepare for BD & marketing activities Attend RWKG BD events where appropriate Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Begin to build business relationships with 3rd parties under supervision (e.g. agents, referrers, experts), responding to enquiries and building a good rapport Dynamic Culture Demonstrate proactivity and creativity by seeking and suggesting improvements Develop meaningful relationships based on trust and provide support to your team Have pride in all work that you do and seek the best outcome for your work, your team and the Firm Be open, inclusive and supportive of others in the Firm, both in your team and business wide Financial & Operational Excellence Time record all work and work towards a fee earning target set (£20,000 up to £60,000) Work towards personal objectives, recording progress within About Me Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate. Skills, Experience, and Attributes Legal qualifications (LLB or CILEx) (desirable but not essential). Previous experience within a legal support or administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). Ability to undertake basic legal work under supervision and use initiative where required (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
The Role We're recruiting for a Legal Assistant to join our Clinical Negligence team in Bristol on a permanent basis. As a Legal Assistant you will provide efficient and effective administrative support to the Clin Neg team - enabling the team to function effectively and achieve its objectives. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post. Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face. Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements. Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system. Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times. Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be. Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities. Financial & Operational Excellence Time record for all work where possible. Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skill, Experience, and Attributes Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
May 05, 2026
Full time
The Role We're recruiting for a Legal Assistant to join our Clinical Negligence team in Bristol on a permanent basis. As a Legal Assistant you will provide efficient and effective administrative support to the Clin Neg team - enabling the team to function effectively and achieve its objectives. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post. Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face. Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements. Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system. Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times. Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be. Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities. Financial & Operational Excellence Time record for all work where possible. Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skill, Experience, and Attributes Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience & Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
May 04, 2026
Full time
The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience & Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
