Studio Retail Ltd

Compliance Monitoring Manager Clayton-Le-Moors, Lancashire Salary - Competitive + Benefits About Studio Retail Limited Now part of the Fraser Group, we're one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio progresses through its digital transformation, towards its ambition of becoming a £1 billion turnover business, this opportunity forms part of the wider organisational development of the Risk & Compliance function. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. As we evolve our structure to better serve our customers, we are looking to recruit an experienced Compliance Monitoring Manager to lead, drive and provide assurance that the business is operating in a compliant manner in respect of all regulatory requirements, to support positive customer outcomes and help deliver cultural change. To be a key member of the 2nd line team, providing accurate and commercially focussed assurance Creating, implementing and delivering the annual monitoring plan for all of Studio Leading, managing and delivering regulatory requirements across the business, (as highlighted by the regulatory business plan and/or change) Building, managing and monitoring activity and routine reports, raising awareness and adherence across the business, e.g. AML, and regulatory reporting and returns Leading, managing and approving the delivery of regulatory training to raise awareness and education on all areas of compliance requirements Leading on, delivering and supporting the delivery of projects and Business as Usual activities through specialist knowledge and experience Facilitating and managing KRI dashboards and departmental MI, monitoring results and liaising and supporting the business on outcomes and actions required Risk Management Who are we looking for? This is a great opportunity for an ambitious individual, keen to join a business going through significant transformation. The ideal candidate will have: Experience of working within financial services environment Experience of working with regulatory requirements Excellent working knowledge of insurance and consumer credit rules Excellent working knowledge of legislation and regulations Experience of managing relationships with the regulator Is delivery and customer focussed Proven track record of consistently meeting targets Ability to plan and prioritise effectively to meet changing priorities and demands Ability to interpret data and information to highlight opportunities and minimise risk Excellent communication and engagement skills Proven track record in effective facilitation and communication at multiple levels Is commercially astute Ability to engage and influence stakeholders at an appropriate level Is analytical, pragmatic and systematic in approach to problem solving Why Studio Retail Limited? We have a lot of experienced colleagues who'll tell you they love working here because of the people and the opportunities to develop. It's a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We are based in Accrington with great motorway links across the North West of England. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Monitoring Advisor Accrington, Lancashire Salary - Competitive + Benefits About Studio Retail Limited Now part of the Fraser Group, we're one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity Studio Retail has embarked on a digital transformation journey, that has already reaped incredible commercial success. We are looking for an ambitious Monitoring Advisor to undertake second line of defence independent reviews to provide assurance and ensure the systems and controls are effective, policies and procedures are adhered to, and that all regulatory gaps, weaknesses and risks and customer harm are identified and reported to the business for remediation. Supporting development of the annual compliance monitoring plan Undertaking compliance reviews to identify potential areas of compliance vulnerability, regulatory gaps and weaknesses and non-conformance and risk using the approved Compliance Monitoring Methodology Providing assurance of the effectiveness of 1st line quality assurance (QA) activities Risk Management - Proactively and confidently identifying and escalating existing or potential risks What are we looking for? Experience of working and delivering in a regulated environment Experience of working with regulatory requirements Excellent working knowledge of legislation and regulations Excellent communication, writing and engagement skills Customer focussed Strong in analytical skills and is pragmatic, and systematic in their approach # Ability to engage and influence stakeholders at an appropriate level Attention to detail Self-motivated and able to work as part of a wider team Report writing skills Why Studio Retail Limited? We have a lot of experienced colleagues who'll tell you they love working here because of the people and the opportunities to develop. It's a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We are based in Accrington with great motorway links across the Northwest of England. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Financial Services Test Manager Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Clayton Le Moors Competitive salary and benefits. About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity At Studio Retail Limited we are constantly evolving & transforming, and we are now an exciting opportunity for a Financial Services Test Manager to set, lead and manage the FS test strategy and operating model, delivering testing capabilities into FS CI delivery projects, ensuring quality production ready systems solutions are in place. As Financial Services Test Manager you will be: Setting, leading and managing the approach and operating model for testing in Financial Services across multiple FS systems Leading, managing, delivering and coordinating testing activities, aligned to the FS Delivery Programme priorities and needs Establishing and ensuring team adherence to change governance, controls, methodologies and compliance standards and expectations. Leading and driving the development of the team, where the performance and potential of people is maximised You'll need the following: Be a strong team leader who can quickly build loyalty and trust in a newly formed team and provides clear guidance and direction Has a voice amongst the FS Change management team to help shape the direction of work being undertaken Has a proven track record of test team management Organised, focused and with a keen eye for detail Skilled at prioritising and with a logical, methodical way of working Enquiring and quick learning - able to ask questions and seek key information to understand what is being tested and how to do it Adaptable and flexible, with the ability to work in a busy, fast paced environment, handling multiple changes at any time Good communicator with excellent oral and written skills Ability to build strong relationships and engender trust Proven ability to analyse data Co-operative with the ability to work with people with a range of technical knowledge Can act and think as an end user - understand the commercial and regulatory imperative that the business must work to Why Studio? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Credit Risk Analyst Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Accrington Competitive + Benefits Do you have a passion for Financial Services? About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio Retail progresses through its digital transformation, this opportunity forms part of the wider organisational development of the Financial Services function. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. We are currently looking to recruit an experienced Credit Risk Analyst to provide analysis on the performance of assigned Credit Risk systems and strategies, identifying opportunities to improve performance, contributing to the delivery of FS goals and objectives Testing Credit Risk strategies and systems, producing MI and insightful analysis on their performance against expectations Implementing and adhering to all governance, risk and compliance standards, ensuring strategies deliver the best outcomes for customers and the business Identifying, building and maintaining key internal and external stakeholder relationships to deliver strategy performance insight Who are we looking for? We are looking for someone from an FCA regulated environment with a passion for delivering commercial results through the effective use and evaluation of data. Key skills include: Experience of working within the retail, financial services sector Experience of Credit Risk strategy development Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, Data Protection Ability to build positive relationships and work collaboratively with multiple stakeholders Ability to deliver in a fast-paced environment Is delivery and customer focussed Is analytical, pragmatic and systematic in approach Ability to produce and interpret data and information Self-motivated with the ability to work individually and as part of a wider team High attention to detail Excellent communication skills, both verbal and written IT literate Why Studio? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Buyers Administration Assistant North West Salary - Competitive + Benefits Permanent and 12month Placement Opportunities Available About us Studio Retail Ltd are now part of Fraser's Group who boast an impressive portfolio of iconic brands such as Jack Wills, House of Fraser, FLANNELS, GAME and to name but a few. As one of the UK's largest online value retailers, we offer our 1.9 million customers over 60,000 different products across clothing & footwear / gifts and electric and homeware. Our Buying team are looking for creative and passionate individuals looking to kick-start their career in the retail and fashion world! About the Opportunity As a Buying Administration Assistant, you will support our Buyer's across most aspects of the product life-cycle and get full exposure to processes across supplier and sample management, critical path management and competitor research. Day to day responsibilities will include: Managing samples from suppliers to our own studio. Providing end to end administrative support throughout The buying process. Work effectively with internal colleagues and external suppliers to meet the critical path deadlines. Raising purchase orders (PO's) and excel-based work/data entry. Who are we looking for? This is a great opportunity for an ambitious and innovative individual who is keen to start a retail buying career in a forward-thinking business enjoying a significant transformation. As Buying Administration Assistant you will have: A background in either administration, purchasing, or product/buying. Effective communicator across all levels Ability to organise time and workload Experience of working with 3rd parties (suppliers or couriers) Ability to understand different sets of data. Experience of following and adhering to set processes and procedures Experience of working in a fast-paced environment Proven track record in multi-tasking If you're , , , and customer focussed we'd love to hear from you! Why Studio Retail? Studio Retail employ over 1500 colleagues, many of whom have seen their careers grow with us. Our colleagues say they work here because of the opportunities to develop their career and of course, our people and customers!! In addition to a competitive salary, Studio Retail offer a benefits package, as follows: 24 Days Annual Leave per year + Bank Holidays 'Birthday' off - so you can really celebrate your special day! Staff Discount for both Studio product and a selection of Fraser brands Free car parking on all sites with electric charging points too. Self-Contributory pension with Legal & General (entry level 4.5% / enhanced 6%) Life Assurance - 2 x Annual Salary and if you're on the enhanced level it will increase to 3 x Annual Salary Brand new renovated offices 'Free Bean' coffee machine for all your brews! Subsidised canteen for Breakfast/Lunch and snacks # retail

Fraud Advisor Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser group Studio Retail are one of the UK's largest mail order and online retailers, providing a personal shopping experience, by over 2.5 million loyal customers each year via studio.co.uk and ace.co.uk websites as well as our catalogue. We are year round retailer selling anything from Branded clothing & footwear to homeware and personalised gifts, not to mention our huge traditional Christmas range. We are based in Clayton-Le-Moors near Accrington with great public transport & motorway links across the Northwest of England. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities to join our busy, growing Financial Services team. As Fraud Advisor you will investigate potential and actual cases of fraud, providing victim of fraud support, ensuring that all cases are resolved whilst maintaining all regulatory and legislative standards and expectations Reviewing and assessing potentially fraudulent activity across SRLs new and existing credit customer base, taking appropriate actions to maximise loss prevention Providing first point of contact support for victims of fraud, preventing loss prevention and protecting EGL brand reputation Providing credit investigation support as required Adhering to all compliance, governance, risk and EGL standards, ensuring that the right customer outcomes are achieved Who are we looking for? Experience of working within the retail, financial services sector Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, GDPR is desirable Knowledge of fraud investigation is desirable Good awareness of current fraud industry hotspots, means of attack and money laundering flags Ability to deliver in a fast-paced environment Delivery and customer focussed Track record in effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving and investigations Ability to manage conflict and knows when to escalate Ability to analyse requirements in processes and provide feedback Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? Studio Retail is a growing business with a developing Financial Services team. This is a great time to join us and be part of our evolution and transformation. We have a lot of experienced colleagues who will tell you they love working here because of the people and the opportunities to develop. We have a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking, and would love to hear from you if you think we could be the right company for you to 'express yourself' and grow your career.

Financial Services Change Manager Clayton Le Moors Competitive salary and benefits. About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity At Studio Retail Limited we are constantly evolving & transforming, and we are now an exciting, brand new, opportunity for a Financial Services Change Manager to support the delivery of key strategic projects, managing and delivering FS change portfolio and continuous improvement activities, developing, and implementing effective business readiness plans in conjunction with FS and Change colleagues. As Financial Service Change Manager you will be: Ensuring the appropriate analysis and agreeing of priority FS change and continuous improvement activities, meeting FS needs and enabling the delivery of FS goals and objectives Overseeing and managing the gathering, creation and documentation of agreed business requirements, ensuring that all documentation is in place for FS change Managing and ensuring effective end to end project management, analysis and delivery of agreed FS change and continuous improvement projects across FS, adhering to all agreed governance, controls and methodologies Managing, developing and implementing effective business readiness planning, ensuring the successful delivery of key strategic projects Managing and developing the performance and potential of the team You'll need the following: Extensive working knowledge and/or qualified in Business Analysis/6 sigma or equivalent change methodologies and tools (e.g. Agile/Waterfall etc) Experience of managing and developing the performance and potential of others Ability to deliver in a fast-paced environment and deliver simultaneous change/improvement projects and activities Ability to manage and develop the performance of others to meet expectations and targets Proven track record in effective facilitation and communication at multiple levels Ability to engage and influence stakeholders at an appropriate level Is analytical, pragmatic and systematic in approach to problem solving Ability to manage conflict and knows when to escalate Able to bring a relevant and effective analytical 'toolset' and experience to Studio Ability to analyse requirements and processes and provide solutions, structure, gap analyses regarding project deliverables Self-motivated with the ability to work individually and as part of a wider team when required Experience of working with one or more change methodologies and practices (e.g. Agile, Waterfall) Extensive working knowledge of MS Office Suite - Word; Excel; PowerPoint; Visio; MS Project; Outlook Why Studio? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Network Engineer Want to apply Read all the information about this position below, then hit the apply button. Accrington, Lancashire Salary - Competitive + Benefits Permanent Role About Studio Retail Limited Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio Retail progresses through its digital transformation, this opportunity forms part of the organic expansion of our IT and Technology team. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. We are currently looking to recruit an experienced Network Engineer to provide and maintain secure and reliable installation, configuration, troubleshooting, application deployment and network expertise, aligned to all governance, compliance and quality standards and expectations. As a Network Engineer, you will be: Working with a variety of Cisco routers, firewalls, switches and wireless LAN controllers in our offices, while assisting with AWS and Azure Cloud deployments Providing and maintaining safe, secure, performant and reliable Network environments, enabling the delivery of business objectives and goals Maintaining the integrity of Network platforms and environments, building and maintaining resilience and delivering business continuity Proactively identifying, recommending and improving ways of working in deployment of Network systems, supporting and delivering continuous service improvements across IT, the business and end users Auditing and adhering to all compliance, governance, quality and security standards, delivering a safe, secure and reliable network service to the business Who are we looking for? This is a great opportunity for an ambitious individual, keen to join a business going through significant transformation. The ideal candidate will have: In depth experience of working with networks in a commercial environment A CCNP or equivalent knowledge A deep understanding of network security (especially VPNs) and wireless networks Ability to deliver in a demanding and pressurised environment Experience in effectively managing a range of tasks and priorities Good communication & Interpersonal skills and an ability to collaborate in the technical arena Excellent critical thinking and solution creation skills Confidence and resilience Why Studio Retail Limited? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and staff discounts and would love to hear from you if you think we could be the right company for you.

HR Assistant (3 - 6 month FTC) All potential applicants are encouraged to scroll through and read the complete job description before applying. Full Time Accrington Competitive + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity What will you be accountable for? Our HR team are at the heart of the business, they are leading the development of a high-performance culture and making Studio Retail Limited a great place to work. This is a great opportunity for someone who wants to join a business whose going through significant transformation. As a HR Assistant you will be: Effectively managing and maintaining relevant HR systems, ensuring colleague records are accurate and up to date in line with operational targets Preparing accurate and legislatively compliant colleague documentation Supporting the induction and onboarding of new starters, ensuring that they feel welcomed and valued as a Studio colleague Being the first point of contact for colleagues with HR queries, responding in line with policies and procedures, delivering an excellent internal customer service Providing effective and efficient general administration support to HR colleagues Risk Management Who are we looking for? IT - Working knowledge of MS Suite & Outlook Appropriate qualifications/experience of volume administration Ability to adhere to compliance, confidentiality, data protection and security standards and expectations Excellent attention to detail Has experience of managing volume workload whilst maintaining quality Excellent communication, interpersonal skills and telephone manner. Ability to work within a team and on own initiative to prioritise workload Experience of working to deadlines and changing priorities at pace Ideally experience of working within a busy HR department Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! Through the pandemic we have adopted home working, where possible but expect to return to a hybrid model as soon as is practical and safe. It is key, therefore, that you can get to and from our offices in Accrington and are happy to commute, should requirements ever necessitate. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Financial Services Test Manager Clayton Le Moors Competitive salary and benefits. About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity At Studio Retail Limited we are constantly evolving & transforming, and we are now an exciting opportunity for a Financial Services Test Manager to set, lead and manage the FS test strategy and operating model, delivering testing capabilities into FS CI delivery projects, ensuring quality production ready systems solutions are in place. As Financial Services Test Manager you will be: Setting, leading and managing the approach and operating model for testing in Financial Services across multiple FS systems Leading, managing, delivering and coordinating testing activities, aligned to the FS Delivery Programme priorities and needs Establishing and ensuring team adherence to change governance, controls, methodologies and compliance standards and expectations. Leading and driving the development of the team, where the performance and potential of people is maximised You'll need the following: Be a strong team leader who can quickly build loyalty and trust in a newly formed team and provides clear guidance and direction Has a voice amongst the FS Change management team to help shape the direction of work being undertaken Has a proven track record of test team management Organised, focused and with a keen eye for detail Skilled at prioritising and with a logical, methodical way of working Enquiring and quick learning - able to ask questions and seek key information to understand what is being tested and how to do it Adaptable and flexible, with the ability to work in a busy, fast paced environment, handling multiple changes at any time Good communicator with excellent oral and written skills Ability to build strong relationships and engender trust Proven ability to analyse data Co-operative with the ability to work with people with a range of technical knowledge Can act and think as an end user - understand the commercial and regulatory imperative that the business must work to Why Studio? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Credit Risk Analyst Accrington Competitive + Benefits Do you have a passion for Financial Services? About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio Retail progresses through its digital transformation, this opportunity forms part of the wider organisational development of the Financial Services function. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. We are currently looking to recruit an experienced Credit Risk Analyst to provide analysis on the performance of assigned Credit Risk systems and strategies, identifying opportunities to improve performance, contributing to the delivery of FS goals and objectives Testing Credit Risk strategies and systems, producing MI and insightful analysis on their performance against expectations Implementing and adhering to all governance, risk and compliance standards, ensuring strategies deliver the best outcomes for customers and the business Identifying, building and maintaining key internal and external stakeholder relationships to deliver strategy performance insight Who are we looking for? We are looking for someone from an FCA regulated environment with a passion for delivering commercial results through the effective use and evaluation of data. Key skills include: Experience of working within the retail, financial services sector Experience of Credit Risk strategy development Good working knowledge of financial sector compliance and governance, i.e., FCA, TCF, Data Protection Ability to build positive relationships and work collaboratively with multiple stakeholders Ability to deliver in a fast-paced environment Is delivery and customer focussed Is analytical, pragmatic and systematic in approach Ability to produce and interpret data and information Self-motivated with the ability to work individually and as part of a wider team High attention to detail Excellent communication skills, both verbal and written IT literate Why Studio? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Query Resolution Clerk The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Full Time (5 days in office) Accrington Salary - Competitive + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity Our Finance & Accountancy team are at the heart of the business, they are leading the development of a high-performance culture and making Studio Retail Limited a great place to work. This is a great opportunity for someone who wants to join a business whose going through significant transformation. What will you be accountable for? Overseeing and organising workflows, ensuring that purchase ledger processes are adhered to Work with the Senior Query Resolution Clerk resolving issues within the SLA's and putting fixes in place to avoid re occurrence of issues Processing stock, direct dispatch, providing guidance, escalation point and invoice query support to Purchase Ledger clerks Monitoring, raising, and processing debit notes and returns to manufacturers Who are we looking for? Working knowledge of Finance practices and/or Accounts Payable Excellent communication skills, able to interact with those of all levels Good numeracy and literacy skills Ability to deliver in a fast-paced environment Self-motivated with the ability to work as part of a wider team Excel skill to produce weekly reports, pivot, and macro skills Knowledge of dealing with RTMs Confident and resilient Able to organise own workload and to reprioritise at short notice to meet deadlines High customer focused Able to investigate issues thoroughly to get to the root of problems Strong query resolution skills Ability to deliver a range of tasks, simultaneously High attention to detail Report writing skills Ability to work within structured policies and processes Methodical and organised IT literate Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! This role requires working in the office 5 days per week, so please ensure that you can get to and from our offices in Accrington and are happy to commute, We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Junior HR Business Partner Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Full Time Accrington (Hybrid Working Model) Competitive + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity What will you be accountable for? Our HR team are at the heart of the business, they are leading the development of a high-performance culture and making Studio Retail Limited a great place to work. This is a great opportunity for someone who wants to join a business whose going through significant transformation. Working as a member of the HR team, driving improved people metrics across the business Supporting the effective and robust annual performance and pay review process, making sure we have a fair and consistent approach Providing effective and legally sound Employee Relations advice and guidance, ensuring the most appropriate and commercially beneficial options for ER and people issues are presented to support business decisions Co-ordinating activity on around Comms & Engagement, ensuring the promotion of a healthy, engaged and retained workforce, working in conjunction with the Comms and Engagement BP Supporting (project dependent) the implementation and embedding of people related projects and initiatives within the business areas, ensuring business goals are achieved Who are we looking for? As a Junior HR Business Partner you will be: CIPD qualified or equivalent Track record of operating at a Junior Business Partner level successfully Experience of managing multiple employee relations cases within a fast-paced, customer centric, unionised and regulated environment Excellent working knowledge and awareness of employment related legislation and regulation Experience in implementing people related activity to support business areas/functional plans Experience in supporting recruitment and onboarding Good working knowledge of compliance, confidentiality, data protection and security standards and expectations Evidence of continual professional development Commercially astute Experience in delivering engagement improvements Stakeholder management skills Experience in change management Ability to effectively coach and mentor others Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! Through the pandemic we have adopted home working, where possible but expect to return to a hybrid model as soon as is practical and safe. It is key, therefore, that you can get to and from our offices in Accrington and are happy to commute, should requirements ever necessitate. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Buyers Administration Assistant A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. North West Salary - Competitive + Benefits Permanent and 12month Placement Opportunities Available About us Studio Retail Ltd are now part of Fraser's Group who boast an impressive portfolio of iconic brands such as Jack Wills, House of Fraser, FLANNELS, GAME and to name but a few. As one of the UK's largest online value retailers, we offer our 1.9 million customers over 60,000 different products across clothing & footwear / gifts and electric and homeware. Our Buying team are looking for creative and passionate individuals looking to kick-start their career in the retail and fashion world! About the Opportunity As a Buying Administration Assistant, you will support our Buyer's across most aspects of the product life-cycle and get full exposure to processes across supplier and sample management, critical path management and competitor research. Day to day responsibilities will include: Managing samples from suppliers to our own studio. Providing end to end administrative support throughout The buying process. Work effectively with internal colleagues and external suppliers to meet the critical path deadlines. Raising purchase orders (PO's) and excel-based work/data entry. Who are we looking for? This is a great opportunity for an ambitious and innovative individual who is keen to start a retail buying career in a forward-thinking business enjoying a significant transformation. As Buying Administration Assistant you will have: A background in either administration, purchasing, or product/buying. Effective communicator across all levels Ability to organise time and workload Experience of working with 3rd parties (suppliers or couriers) Ability to understand different sets of data. Experience of following and adhering to set processes and procedures Experience of working in a fast-paced environment Proven track record in multi-tasking If you're , , , and customer focussed we'd love to hear from you! Why Studio Retail? Studio Retail employ over 1500 colleagues, many of whom have seen their careers grow with us. Our colleagues say they work here because of the opportunities to develop their career and of course, our people and customers!! In addition to a competitive salary, Studio Retail offer a benefits package, as follows: 24 Days Annual Leave per year + Bank Holidays 'Birthday' off - so you can really celebrate your special day! Staff Discount for both Studio product and a selection of Fraser brands Free car parking on all sites with electric charging points too. Self-Contributory pension with Legal & General (entry level 4.5% / enhanced 6%) Life Assurance - 2 x Annual Salary and if you're on the enhanced level it will increase to 3 x Annual Salary Brand new renovated offices 'Free Bean' coffee machine for all your brews! Subsidised canteen for Breakfast/Lunch and snacks # retail

Buying Admin Assistant Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Accrington, Lancashire Salary - Competitive + Benefits Fixed-Term (12 months) About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity Note that this role can either be buying admin or merchandise admin skills as the role will work across administration tasks in either function depending on business need As Buying Admin Assistant you will be responsible for: Providing the administrative support that delivers the critical path for all category products. Work effectively with internal colleagues and external suppliers to meet the critical path deadlines. Raising POs and excel based work Who are we looking for? This is a great opportunity for an ambitious individual, keen to join a business going through significant transformation. As Buying Admin Assistant you will have: Experience of working in an administration function Excellent team working and good communication skills Experience of working with external suppliers and internal customers Good influencing skills Experience of following and adhering to set processes and procedures Ability to understand data and run and present reports Good stakeholder management skills Ability to organise time and workload Experience of working in a fast-paced environment Proven track record in multi-tasking Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here!Through the pandemic we have adopted home working, where possible but expect to return to a hybrid model as soon as is practical and safe. It is key, therefore, that you can get to and from our offices in Accrington and are happy to commute, should requirements ever necessitate.We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Buyers Administration Assistant A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. North West Salary - Competitive + Benefits Permanent and 12month Placement Opportunities Available About us Studio Retail Ltd are now part of Fraser's Group who boast an impressive portfolio of iconic brands such as Jack Wills, House of Fraser, FLANNELS, GAME and to name but a few. As one of the UK's largest online value retailers, we offer our 1.9 million customers over 60,000 different products across clothing & footwear / gifts and electric and homeware. Our Buying team are looking for creative and passionate individuals looking to kick-start their career in the retail and fashion world! About the Opportunity As a Buying Administration Assistant, you will support our Buyer's across most aspects of the product life-cycle and get full exposure to processes across supplier and sample management, critical path management and competitor research. Day to day responsibilities will include: Managing samples from suppliers to our own studio. Providing end to end administrative support throughout The buying process. Work effectively with internal colleagues and external suppliers to meet the critical path deadlines. Raising purchase orders (PO's) and excel-based work/data entry. Who are we looking for? This is a great opportunity for an ambitious and innovative individual who is keen to start a retail buying career in a forward-thinking business enjoying a significant transformation. As Buying Administration Assistant you will have: A background in either administration, purchasing, or product/buying. Effective communicator across all levels Ability to organise time and workload Experience of working with 3rd parties (suppliers or couriers) Ability to understand different sets of data. Experience of following and adhering to set processes and procedures Experience of working in a fast-paced environment Proven track record in multi-tasking If you're , , , and customer focussed we'd love to hear from you! Why Studio Retail? Studio Retail employ over 1500 colleagues, many of whom have seen their careers grow with us. Our colleagues say they work here because of the opportunities to develop their career and of course, our people and customers!! In addition to a competitive salary, Studio Retail offer a benefits package, as follows: 24 Days Annual Leave per year + Bank Holidays 'Birthday' off - so you can really celebrate your special day! Staff Discount for both Studio product and a selection of Fraser brands Free car parking on all sites with electric charging points too. Self-Contributory pension with Legal & General (entry level 4.5% / enhanced 6%) Life Assurance - 2 x Annual Salary and if you're on the enhanced level it will increase to 3 x Annual Salary Brand new renovated offices 'Free Bean' coffee machine for all your brews! Subsidised canteen for Breakfast/Lunch and snacks # retail

Head of Operations Planning Accrington, Lancashire Salary - Competitive + Benefits About Studio Retail Limited We're one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity Studio Retail has embarked on a digital transformation journey, that has already reaped incredible commercial success. We are looking for an ambitious Head of Operations Planning, to lead and manage the development and delivery of robust and effective end-to-end Customer Services planning and MI management for Studio Retail and its outsource centres, driving high resource utilisation and strong operational performance for achievement of commercial goals and business objectives. What will you be accountable for? Our Customer Services team are at the heart of the business, they are leading the development of a high-performance culture and making Studio Retail Limited a great place to work. This is a great opportunity for someone who wants to join a business whose going through significant transformation. Leading the weekly operational planning processes to ensure the closest possible match between actual and planned resource, delivering high employee engagement and maximising Studios commercial outcomes Ensuring real time process, across CS, deliver the best operational support and commercial outcomes from the resource available Leading the build and delivery of robust and timely operational MI and insight, providing hierarchical performance reporting for operational leaders across CS to drive high performance Leading the modelling for CS budget and re-budgets, building consensus for an outcome that is challenging and achievable, providing full audit trail to Finance Leading implementation and transformation of improvements to existing processes and systems, managing key change projects and continuous improvement activities Leading, managing and developing the performance and potential of the team Who are we looking for? Experience of managing relationships at multiple levels both internally and externally Experience of delivering a shared service to multiple internal operational clients Experience of leading, managing and maximising the performance of analyst professionals Experience of working in a customer-centric and fast paced environment Excellent communication, inter-personal, negotiating and influencing skills Technical and Analysis Skills Excellent problem solving and analytical skills, with high attention to detail Strong commercial understanding of planning and performance outcomes Technical knowledge and experience in Contact Centre platforms and Workforce Management Systems Excellent working knowledge of retail sector and contact centre environments Excellent working knowledge and proven track record in leading forecasting and planning across multiple channels, on-shore and offshore contact centres Understanding of reporting platforms such as Qlik and Power BI, delivering insight to operational teams Ability to select optimum forecasting models and scheduling methods Experience of successfully delivering resource planning and insight at a senior level Is delivery and solution focussed Highly numerate with knowledge of modelling techniques such as regression Why Studio Retail Limited? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! Through the pandemic we have adopted home working, where possible but expect to return to a hybrid model as soon as is practical and safe. It is key, therefore, that you can get to and from our offices in Accrington and are happy to commute, should requirements ever necessitate. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Buyers Administration Assistant North West Salary - Competitive + Benefits Permanent and 12month Placement Opportunities Available About us Studio Retail Ltd are now part of Fraser's Group who boast an impressive portfolio of iconic brands such as Jack Wills, House of Fraser, FLANNELS, GAME and to name but a few. As one of the UK's largest online value retailers, we offer our 1.9 million customers over 60,000 different products across clothing & footwear / gifts and electric and homeware. Our Buying team are looking for creative and passionate individuals looking to kick-start their career in the retail and fashion world! About the Opportunity As a Buying Administration Assistant, you will support our Buyer's across most aspects of the product life-cycle and get full exposure to processes across supplier and sample management, critical path management and competitor research. Day to day responsibilities will include: Managing samples from suppliers to our own studio. Providing end to end administrative support throughout The buying process. Work effectively with internal colleagues and external suppliers to meet the critical path deadlines. Raising purchase orders (PO's) and excel-based work/data entry. Who are we looking for? This is a great opportunity for an ambitious and innovative individual who is keen to start a retail buying career in a forward-thinking business enjoying a significant transformation. As Buying Administration Assistant you will have: A background in either administration, purchasing, or product/buying. Effective communicator across all levels Ability to organise time and workload Experience of working with 3rd parties (suppliers or couriers) Ability to understand different sets of data. Experience of following and adhering to set processes and procedures Experience of working in a fast-paced environment Proven track record in multi-tasking If you're , , , and customer focussed we'd love to hear from you! Why Studio Retail? Studio Retail employ over 1500 colleagues, many of whom have seen their careers grow with us. Our colleagues say they work here because of the opportunities to develop their career and of course, our people and customers!! In addition to a competitive salary, Studio Retail offer a benefits package, as follows: 24 Days Annual Leave per year + Bank Holidays 'Birthday' off - so you can really celebrate your special day! Staff Discount for both Studio product and a selection of Fraser brands Free car parking on all sites with electric charging points too. Self-Contributory pension with Legal & General (entry level 4.5% / enhanced 6%) Life Assurance - 2 x Annual Salary and if you're on the enhanced level it will increase to 3 x Annual Salary Brand new renovated offices 'Free Bean' coffee machine for all your brews! Subsidised canteen for Breakfast/Lunch and snacks # retail

Project Manager Accrington, Lancashire Salary - Competitive + Benefits Permanent About Studio Retail Limited Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK About the Opportunity At Studio Retail Limited we are constantly evolving & transforming, and we are now an exciting, brand new, opportunity for a Project Manager to lead and manage the successful delivery of assigned projects to achieve business requirements and expectations, maintaining delivery against agreed standards, methodologies and practices and expectations to meet time, quality and cost expectations. Developing, managing and delivering of projects from initiation to implementation with a continuous improvement and collaboration focus Delivering commercially viable and quality projects that meet business requirements and realise identified benefits within agreed timescales Managing and developing performance and potential of the project team Ensuring that all governance, standards and methodologies are adhered to throughout the project life cycle Managing and maintaining positive and effective stakeholder and subject matter expert relationships, both internally and externally Risk Management Who are we looking for? Extensive experience of leading and driving transformation in complex organisations Proven track record in the delivery of projects and the successful realisation of benefits, savings and improvements to service Experience of programme management in multi discipline organisations Working knowledge of multiple sectors, particularly Retail and Financial Services and regulated environments Experience of successfully utilising technology to deliver project deliverables and business outcomes Experience in leading, engaging and influencing at multiple levels Proven track record leading and developing the performance of others Qualified and/or experienced in a recognised project management methodology - e.g. PMP, PRINCE II Excellent communication skills with the ability to effectively convey complex information at all levels Ability to influence, negotiate and constructively challenge to achieve productive solutions The ability to monitor and analyse data Excellent presentation skills Strong financial analysis skills Ability to manage conflict and knowing when to escalate Why Studio Retail Limited? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.

Business Risk Manager Clayton-Le-Moors, Lancashire Salary - Competitive + Benefits About Studio Retail Limited We're one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio progresses through its digital transformation, towards its ambition of becoming a £1 billion turnover business, this opportunity forms part of the wider organisational development of the Financial Services function. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. As we evolve our structure to better serve our customers, we are looking to recruit an experienced Business Risk Manager to support and challenge the Director(s) and their senior management team(s) to deliver their ongoing risk management activities in line with SRL risk framework and agreed risk appetite. The role holder will also co-ordinate the departments' response and management to Incidents, Issues and appropriate treatment plans. Further-more, the role holder will ensure a robust control testing framework is in place by undertaking appropriate Risk & Control Self-Assessment (RCSA) and maintaining appropriate Risk Maturity assessment level. The role holder will also play a key role in supporting risk management across SRL as part of a business wide risk community. As Business Risk Manager you will be: Leading and supporting the implementation and embedding of the Risk Management framework for the Directorates you are aligned, to help identify, assess, challenge, control, track and mitigate business risks and issues Working with your department and key SME's across SRL to ensure fit for purpose and compliant controls are in place for Risks outside of appetite Deliver effective monitoring of controls ensuring that these are fit for purpose, operating effectively and support the delivery of business goals and targets Produce & review risk MI with the Director & Senior Leadership and management teams, presenting key theme's, tracking progress and action plans to ensure delivery is within risk appetite Review effectiveness and adherence to the risk framework and risk management processes by completing 1st line control testing and conducting Risk & Control self-assessment (RCSA) and oversee any internal audit activity Co-ordinate the Risk & Control Self-Assessment (RCSA) and Risk Maturity Assessment (RMA) within the department in line with any published standards and deadlines Ensure business incidents and issues which affect the department are raised and managed as per the Risk Management process Act as risk SME for Business Incidents and Issues, representing the department(s) you are aligned to at the appropriate triage and incident meetings, and lead co-ordination of route cause analysis activity Support and deliver Risk training and awareness programmes to help develop and maintain a risk aware culture Collaborating with the change management team within SRL to ensure all material changes launched to the business have been Risk assessed, tested and any residual risk is understood and recorded appropriately Responsible for the maintenance and analysis of the Risk and Control data on the risk management system in line with 2nd line risk expectations Oversee adherence to the risk reporting processes ensuring that all reporting standards and SLAs set out in the risk reporting and Incident processes are followed Regularly review any risk MI with the ExCo member, their direct reports and other relevant managers in order to ensure this is maintained in line with any standards provided by Risk & Compliance Oversee the progression of any department audit and / or Compliance Monitoring actions within the agreed completion dates Represent the department at the monthly Risk Forum Develop and maintain a balanced (lead and lag) KPI/KRI Dashboard; develop and maintain reporting processes and data integrity review/reporting; develop, maintain and present KPI/KRI analysis; extract learnings and risks insights; drive performance insights and business process continuous improvement activity. Coordinate internal/external audit interaction, manage the responses to audit observations to address control weaknesses identified; and execute the coordination role for the follow up, and closing out, of all audit items. Assist in embedding a culture of risk management throughout the business by actively cultivating and maintaining stakeholder relationships, providing advice on risk management issues and demonstrating the benefits to be derived for the culture. Who are we looking for? This is a great opportunity for an ambitious individual, keen to join a business going through significant transformation. The ideal candidate will have: Demonstratable experience of working within a Business Risk team is essential, preferably within the financial services industry The role requires a good level of technical knowledge across all areas of operational risk and applying this to business functions The ability to demonstrate influencing skills at all levels and at pace will be key for the individual to be successful in role Ability to diagnose and articulate material weaknesses in key controls and to identify proportionate and pragmatic solutions Experience of managing and working with risk and control frameworks within front line businesses Strong team working, relationship and stakeholder management skills with proven ability to influence at Senior Management and Director level and across teams in a matrix management organisation Effective written and verbal communication skills at all levels of the business, with the ability to translate complex or technical issues to suit target audience Awareness and understanding of conduct risk, particularly in the delivery of fair customer outcomes Why Studio Retail Limited? We have a lot of experienced colleagues who'll tell you they love working here because of the people and the opportunities to develop. It's a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We are based in Clayton-Le-Moors with great motorway links across the North West of England. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.