ADB Safegate

With over 1,400 employees and over 2,700 airports in over 175 countries, ADB SAFEGATE is dedicated to making air travel safe, efficient, and environmentally friendly. With our innovative Airside 4.0 solutions, we help turning airports into smart airports, with the ultimate goal of enhancing the passenger experience. Technical Service Engineer Contract Type: Permanent Job Location: UK - London location: Langley, UK Company Overview ADB Safegate is a global leader in smart solutions that enable airports to manage more aircraft, safely and efficiently. We deliver innovative technology in airport lighting, gate automation, and traffic control systems, offering exciting opportunities in an international environment. Position Overview We are seeking a talented and enthusiastic Technical Service Engineer to join our team. In this role, you will provide technical expertise to airports across the UK and Ireland, performing interventions in a variety of challenging scenarios. You will deliver preventive maintenance, repairs, and troubleshooting for a wide range of airfield and gate products, both onsite and remotely. Key Responsibilities Deliver technical support and expertise at airports across the UK & Ireland. Perform preventive maintenance, repairs, and troubleshooting of airfield and gate products. Provide remote support through VPN services as needed. Act as a key player in airport projects, including test and commissioning activities for installations and Service Level Agreements (SLAs). Work closely with internal departments, reporting on field experiences. Perform problem-solving and root cause analysis for hardware and software systems. Handle support matters for advanced airport solutions, including ILCMS, ALCMS, and Apron management systems. Provide first line support to customers and commission 1st party products onsite and remotely. Participate in stand by duties as required (with extra pay). Travel as needed within the UK and Ireland. Qualifications & Skills Electrical engineering background and experience. Minimum 1-2 years of relevant experience, or demonstrable skills if less experienced. Understanding of electrical systems, commissioning tools, and troubleshooting procedures. Knowledge of UK Health and Safety rules and regulations (CSCS Qualification). Proficiency in English. Good knowledge of MS Office packages. Nice to Have: Awareness of aviation rules and regulations (e.g., ICAO). Knowledge of networking systems. Knowledge of cybersecurity protocols. Experience with collaboration software (e.g., Jira, Confluence, SharePoint, SAP, MS Teams, Office 365). Proactive, hands on approach. Strong communication skills and ability to work well in a team. Good time management and task prioritization. Problem solving mindset and a drive for achieving the best results. Job Specificities Your primary terrain of work's is the wider UK and Ireland area. You will be required to travel for work if needed, depending on the Service activities you are assigned to. Due to the nature of the business, you will occasionally participate in stand by duties, for which you are eligible for extra pay. What We Offer Exciting, fast paced environment with tangible impact. Attractive salary package with fringe benefits. Full product training via our in house Airfield Training Academy in Brussels, Belgium. Supportive and innovative team culture. Ifyou want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying! ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.