Job Title: Household Desktop Loss Adjuster Location: Liverpool / Hybrid Salary: £36,000 - £40,000 per annum DOE, discretionary annual bonus, paid monthly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours, 9:00am - 5:30pm What you will be doing: Manage a portfolio of household claims (including complex and high-value cases) from first notification through to settlement and conclusion Interpret policy wordings, exclusions and endorsements to determine coverage and liability in line with underwriting intent Deliver fair, accurate and timely claim decisions, supported by clear, evidence-based rationale Produce detailed Schedules of Works, ensuring repair scopes are accurate, cost-effective and reflect the true extent of loss Assess cause of damage reports, schedules of works and quantum reports produced by third-party experts (e.g. surveyors, engineers, loss adjusters and contractors) Draft clear, detailed technical reports outlining findings and settlement recommendations, including escalation of large or complex losses where appropriate Deliver a high standard of customer service, ensuring clear communication, empathy, and proactive management of customer and third-party expectations throughout the claims journey Apply and maintain accurate reserves in line with company reserving philosophy Identify, investigate and escalate potentially fraudulent claims Provide technical guidance to the wider claims team Operate effectively in a fast-paced environment, meeting service levels, performance targets, and maintaining strong file and portfolio management Maintain up-to-date knowledge of regulatory, legislative and industry developments, sharing insights and supporting continuous improvement Contribute to the development of technical guidance, training materials, and overall team capability Ensure adherence to best practice, company strategies and governance standards What we are looking for: A collaborative team player who thrives in a culture of openness, trust and respect Proven experience in household claims handling and desktop loss adjusting, with a strong understanding of both Buildings and Contents claims across all perils. Demonstrable experience handling claims involving contractor/building repair networks and loss adjusters Strong technical knowledge with the ability to manage complex cases Proficiency in claims case management systems Ability to perform effectively in a fast-paced, high-volume environment Excellent written and verbal communication skills, with the ability to engage customers confidently and demonstrate empathy Strong organisational skills, with the ability to prioritise workload and manage competing demands under pressure Analytical mindset with the ability to investigate, fact-find, and make accurate, evidence-based decisions Customer-focused approach with the resilience and judgement to deliver fair outcomes Essential: Minimum of 2 years' Desktop Loss Adjusting experience Desirable: Cert CII and/or BDMA accreditation (or working towards) Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Senior Desktop Loss Adjuster - Household, Property Claims Loss Adjuster (Desktop), Household Technical Claims Specialist, Technical Claims Adjuster - Property, Household Claims Technical Specialist may also be considered for this role.
Sep 22, 2026
Full time
Job Title: Household Desktop Loss Adjuster Location: Liverpool / Hybrid Salary: £36,000 - £40,000 per annum DOE, discretionary annual bonus, paid monthly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours, 9:00am - 5:30pm What you will be doing: Manage a portfolio of household claims (including complex and high-value cases) from first notification through to settlement and conclusion Interpret policy wordings, exclusions and endorsements to determine coverage and liability in line with underwriting intent Deliver fair, accurate and timely claim decisions, supported by clear, evidence-based rationale Produce detailed Schedules of Works, ensuring repair scopes are accurate, cost-effective and reflect the true extent of loss Assess cause of damage reports, schedules of works and quantum reports produced by third-party experts (e.g. surveyors, engineers, loss adjusters and contractors) Draft clear, detailed technical reports outlining findings and settlement recommendations, including escalation of large or complex losses where appropriate Deliver a high standard of customer service, ensuring clear communication, empathy, and proactive management of customer and third-party expectations throughout the claims journey Apply and maintain accurate reserves in line with company reserving philosophy Identify, investigate and escalate potentially fraudulent claims Provide technical guidance to the wider claims team Operate effectively in a fast-paced environment, meeting service levels, performance targets, and maintaining strong file and portfolio management Maintain up-to-date knowledge of regulatory, legislative and industry developments, sharing insights and supporting continuous improvement Contribute to the development of technical guidance, training materials, and overall team capability Ensure adherence to best practice, company strategies and governance standards What we are looking for: A collaborative team player who thrives in a culture of openness, trust and respect Proven experience in household claims handling and desktop loss adjusting, with a strong understanding of both Buildings and Contents claims across all perils. Demonstrable experience handling claims involving contractor/building repair networks and loss adjusters Strong technical knowledge with the ability to manage complex cases Proficiency in claims case management systems Ability to perform effectively in a fast-paced, high-volume environment Excellent written and verbal communication skills, with the ability to engage customers confidently and demonstrate empathy Strong organisational skills, with the ability to prioritise workload and manage competing demands under pressure Analytical mindset with the ability to investigate, fact-find, and make accurate, evidence-based decisions Customer-focused approach with the resilience and judgement to deliver fair outcomes Essential: Minimum of 2 years' Desktop Loss Adjusting experience Desirable: Cert CII and/or BDMA accreditation (or working towards) Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Senior Desktop Loss Adjuster - Household, Property Claims Loss Adjuster (Desktop), Household Technical Claims Specialist, Technical Claims Adjuster - Property, Household Claims Technical Specialist may also be considered for this role.
Job Title: Head of Street Cover Location: Hybrid with office days in Liverpool (option to work some office days from London office) Salary: Competitive Job Type: Permanent, Full Time About Street Cover Street Cover was launched in September 2025 and provides 30 day and Annual car insurance for delivery drivers (such as Uber Eats and Deliveroo drivers). Backed by one of the UK's most successful insurance groups, Street Cover combines the agility of a startup with the scale, expertise and resources of an established market leader. We're already making an impact in motor insurance, but this is just the beginning. Street Cover has a bold ambition: to become the UK's leading provider of insurance solutions for delivery drivers and riders. We're looking for an exceptional Head of Street Cover to lead the next stage of growth. This is a unique opportunity to take ownership of an insurtech business, define its strategy, shape its future product roadmap, and build something genuinely market-leading. Why Join Us? This is an opportunity to lead a business, shape its future, launch innovative products, enter new markets, build strategic partnerships, and create the market-leading insurance proposition for the gig economy. If you're excited by high-growth businesses, technology-led innovation, and solving customer problems in new ways, we'd love to hear from you. What You'll Be Doing As Head of Street Cover, you'll have full accountability for the business and play a pivotal role in driving its growth. You'll: Define and lead Street Cover's strategy, growth plans, brand and customer proposition Own the Street Cover P&L and deliver commercial performance Identify and execute opportunities to rapidly scale the business Translate strategic goals into actionable plans and measurable outcomes Lead day-to-day operations and ensure successful delivery Partner closely with our dedicated technology squad to develop innovative customer solutions Use data and insight to drive decision-making, prioritisation and growth Build strong relationships across the wider Group to maximise opportunities and accelerate delivery Act as the voice of the customer, ensuring we deeply understand the needs of delivery drivers and riders Why This Role Is Exciting Street Cover has significant growth opportunities including: New products including Motorcycle, Scooter and Van Insurance Flexible cover durations and app-based top-up solutions Telematics-led products that better align pricing to actual usage and risk Partnerships and integrations with leading delivery platforms such as Deliveroo, Uber Eats and Just Eat Expansion into Ireland and wider international markets Development of adjacent products including income protection, loss of earnings cover and vehicle finance solutions What We're Looking For: We're less interested in industry tenure and more interested in exceptional people who can build, lead and grow businesses. You'll likely have: 5-10+ years' experience in strategy, consulting, commercial leadership, venture building, insurtech, fintech or a high-growth environment A proven track record of managing multiple priorities and delivering results Strong strategic thinking combined with a hands-on execution mindset Exceptional analytical and problem-solving skills The ability to identify growth opportunities Experience working with product and technology teams Outstanding stakeholder management and influencing skills The energy, drive and ambition to build something special Particularly Relevant Backgrounds: Strategy Consulting (McKinsey, Bain, BCG, Oliver Wyman, Strategy&, OC&C, Kearney or similar) Insurtech or Fintech Marketplace businesses Mobility or transport technology Digital scale-ups or Venture-backed businesses Why Acorn Insurance? With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers. The Acorn Group has been recognised as a Great Place to Work for 2024/5. Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offering wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner. Ability to access your earnings before payday via Dayforce Wallet. Refer a friend scheme Access to a flexible benefits platform Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Awards A reward and recognition hub Consistent and engaging company events Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met. Please click on the APPLY button to send your CV and Cover Letter for this role. IndeedH2F
Sep 16, 2026
Full time
Job Title: Head of Street Cover Location: Hybrid with office days in Liverpool (option to work some office days from London office) Salary: Competitive Job Type: Permanent, Full Time About Street Cover Street Cover was launched in September 2025 and provides 30 day and Annual car insurance for delivery drivers (such as Uber Eats and Deliveroo drivers). Backed by one of the UK's most successful insurance groups, Street Cover combines the agility of a startup with the scale, expertise and resources of an established market leader. We're already making an impact in motor insurance, but this is just the beginning. Street Cover has a bold ambition: to become the UK's leading provider of insurance solutions for delivery drivers and riders. We're looking for an exceptional Head of Street Cover to lead the next stage of growth. This is a unique opportunity to take ownership of an insurtech business, define its strategy, shape its future product roadmap, and build something genuinely market-leading. Why Join Us? This is an opportunity to lead a business, shape its future, launch innovative products, enter new markets, build strategic partnerships, and create the market-leading insurance proposition for the gig economy. If you're excited by high-growth businesses, technology-led innovation, and solving customer problems in new ways, we'd love to hear from you. What You'll Be Doing As Head of Street Cover, you'll have full accountability for the business and play a pivotal role in driving its growth. You'll: Define and lead Street Cover's strategy, growth plans, brand and customer proposition Own the Street Cover P&L and deliver commercial performance Identify and execute opportunities to rapidly scale the business Translate strategic goals into actionable plans and measurable outcomes Lead day-to-day operations and ensure successful delivery Partner closely with our dedicated technology squad to develop innovative customer solutions Use data and insight to drive decision-making, prioritisation and growth Build strong relationships across the wider Group to maximise opportunities and accelerate delivery Act as the voice of the customer, ensuring we deeply understand the needs of delivery drivers and riders Why This Role Is Exciting Street Cover has significant growth opportunities including: New products including Motorcycle, Scooter and Van Insurance Flexible cover durations and app-based top-up solutions Telematics-led products that better align pricing to actual usage and risk Partnerships and integrations with leading delivery platforms such as Deliveroo, Uber Eats and Just Eat Expansion into Ireland and wider international markets Development of adjacent products including income protection, loss of earnings cover and vehicle finance solutions What We're Looking For: We're less interested in industry tenure and more interested in exceptional people who can build, lead and grow businesses. You'll likely have: 5-10+ years' experience in strategy, consulting, commercial leadership, venture building, insurtech, fintech or a high-growth environment A proven track record of managing multiple priorities and delivering results Strong strategic thinking combined with a hands-on execution mindset Exceptional analytical and problem-solving skills The ability to identify growth opportunities Experience working with product and technology teams Outstanding stakeholder management and influencing skills The energy, drive and ambition to build something special Particularly Relevant Backgrounds: Strategy Consulting (McKinsey, Bain, BCG, Oliver Wyman, Strategy&, OC&C, Kearney or similar) Insurtech or Fintech Marketplace businesses Mobility or transport technology Digital scale-ups or Venture-backed businesses Why Acorn Insurance? With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers. The Acorn Group has been recognised as a Great Place to Work for 2024/5. Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offering wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner. Ability to access your earnings before payday via Dayforce Wallet. Refer a friend scheme Access to a flexible benefits platform Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Awards A reward and recognition hub Consistent and engaging company events Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met. Please click on the APPLY button to send your CV and Cover Letter for this role. IndeedH2F
Job Title: Claims Intelligence Analyst Location: Liverpool City Centre - hybrid working available Salary : £27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37 click apply for full job details
Sep 15, 2026
Full time
Job Title: Claims Intelligence Analyst Location: Liverpool City Centre - hybrid working available Salary : £27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37 click apply for full job details
Job Title: Head of Street Cover Location: Hybrid with office days in Liverpool (option to work some office days from London office) Salary: Competitive Job Type: Permanent, Full Time About Street Cover Street Cover was launched in September 2025 and provides 30 day and Annual car insurance for delivery drivers (such as Uber Eats and Deliveroo drivers) click apply for full job details
Sep 13, 2026
Full time
Job Title: Head of Street Cover Location: Hybrid with office days in Liverpool (option to work some office days from London office) Salary: Competitive Job Type: Permanent, Full Time About Street Cover Street Cover was launched in September 2025 and provides 30 day and Annual car insurance for delivery drivers (such as Uber Eats and Deliveroo drivers) click apply for full job details
Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: £29,764 to £33,899 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37 click apply for full job details
May 19, 2026
Full time
Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: £29,764 to £33,899 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37 click apply for full job details
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager click apply for full job details
May 13, 2026
Full time
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager click apply for full job details
Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday-Friday 9 click apply for full job details
May 08, 2026
Full time
Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday-Friday 9 click apply for full job details
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager click apply for full job details
May 01, 2026
Full time
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager click apply for full job details
